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16
FIVE YEAR LIMITED WARRANTY (DOMESTIC USE)
If this product is not as warranted, contact TTI Floor Care North America Customer Service at 1-800-944-9200.
Please have available the proof of purchase and model number for the warranted product.
WHAT THIS WARRANTY COVERS
This limited warranty provided by Royal Appliance Mfg. Co., doing business as TTI Floor Care North America
(referred to hereafter as “Warrantor”) applies only to products purchased in the U.S. (including its territories
and possessions), a U.S. Military Exchange, or Canada. When used and maintained in normal household use
and in accordance with the Owner’s Guide, this product is warranted against original defects in material and
workmanship for FIVE years from the date of original purchase (the “Warranty Period”). If Warrantor determines
that the issue you are experiencing is covered under the terms of this warranty (a “covered warranty claim”),
we will, at our sole discretion and free of charge (subject to the cost of shipping), either (i) repair your product;
(ii) ship you a replacement product, subject to availability; or (iii) in the event that the applicable parts or
replacement are not reasonably available, ship you a similar product of equal or greater value. In the unlikely
event that we are unable to repair your product or ship a replacement or similar product, we reserve the right,
at our sole discretion, to issue you a refund or store credit (if applicable) of the actual purchase price at the
time of the original purchase as reflected on the original sales receipt. Parts and replacements may be new,
refurbished, lightly used, or remanufactured, in Warrantor’s sole discretion.
WHO THIS LIMITED WARRANTY COVERS
This limited warranty extends only to the original retail purchaser, with original proof of purchase from
Warrantor or an authorized dealer of Warrantor products, in the U.S., U.S. Military Exchanges, and Canada.
WHAT THIS WARRANTY DOES NOT COVER
This warranty does not cover use of the product in a commercial operation (such as maid, janitorial, and
equipment rental services, or any other income-generating activity); improper maintenance of the product; the
product if it has been subject to misuse, negligence, neglect, vandalism, or the use of voltages other than that
on the data plate of this product. This warranty does not cover damage resulting from an act of God, accident,
owner’s acts or omissions, service of this product by other than Warrantor or a Warrantor authorized service
provider (if applicable), or other acts beyond the control of Warrantor. This warranty also does not cover use
outside the country in which the product was initially purchased, or resale of the product by the original owner.
Pick-up, delivery, transportation, and house calls are not covered by this warranty. In addition, this warranty
does not cover any product that has been altered or modified, or repairs made necessary by normal wear or the
use of other products, parts, or accessories which are either incompatible with this product or adversely aect
this product’s operation, performance, or durability. Normal wear items are not covered under this warranty.
Depending on the product, normal wear items may include, but are not limited to, belts, filters, brush rolls,
blower fans, blower and vacuum tubes, and vacuum bags and straps.
OTHER IMPORTANT TERMS
This warranty is not transferable and may not be assigned; any assignment made in contravention of this
prohibition is void. This warranty shall be governed and construed under the laws of the state of North Carolina.
The Warranty Period will not be extended by any replacement of batteries, parts, or products or by virtue of any
repair performed under this warranty.
THIS LIMITED WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY, AND ALL EXPRESS AND IMPLIED
WARRANTIES OTHER THAN THE LIMITED WARRANTY SET FORTH ABOVE, INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. IN NO EVENT
WILL WARRANTOR BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY
KIND OR NATURE TO OWNER OR ANY PARTY CLAIMING THROUGH OWNER, WHETHER BASED IN CONTRACT,
NEGLIGENCE, TORT, OR STRICT PRODUCTS LIABILITY OR ARISING FROM ANY CAUSE WHATSOEVER, EVEN IF
THIS WARRANTY FAILS OF ITS ESSENTIAL PURPOSE. TO THE EXTENT PERMITTED BY APPLICABLE LAW, NO
WARRANTIES THAT ARISE BY OPERATION OF LAW, IF APPLICABLE, SHALL EXCEED THE DURATION OF THE LIMITED
WARRANTY PROVIDED HEREIN. Warrantor’s liability for damages to you for any costs whatsoever arising out of
this statement of limited warranty shall be limited to the amount paid for this product at the time of original
purchase.
Some states do not allow the exclusion or limitation of incidental or consequential damages, disclaimers of
implied warranties, or limitations on the duration of implied warranties, so the above exclusions, disclaimers,
and/or limitations may not apply to you. This warranty gives you specific legal rights, and you may also have
other rights, which vary from state to state.
GENUINE PARTS AND ACCESSORIES
We recommend using only with genuine HOOVER® solutions (for carpet and spot cleaners), parts, and
accessories. Damage caused by use with other than genuine HOOVER® solutions, parts, and accessories is not
covered by and may void your warranty.
WARRANTY
LIMITED WARRANTY FOR HOOVER® PRODUCT
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