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Troubleshooting
The power LED indicator is not on.
Press the power button on the monitor again.
Check if the power cable of the monitor is properly connected.
There’s no image.
Check if the computer and graphics card are installed correctly.
Check if the computer and monitor are connected to the power socket and powered normally.
Check if the signal cable of the monitor is correctly connected.
The computer may be in standby mode. Press any key to start the monitor.
The image is not centered or the size is abnormal.
Refer to the default display mode and set the computer as the setting fit for the setting of the
monitor.
Plug and play does not work.
Check if the power cable of the monitor is properly connected.
Check if the signal cable of the monitor is correctly connected.
Check if your computer and graphics card support Plug and Play.
Icons, fonts and screens are blurry or there are color problems.
Do not use any extended video transmission cables.
Adjust brightness and contrast.
Adjust RGB color or adjust color temperature.
Check if the signal cable of the monitor is correctly connected.
Check if the signal cable connector has any bent pins.
The monitor flashes or ripples.
Adjust the screen update rate in the computer setting to meet the monitor specifications.
Update the graphics card driver.
Keep the monitor away from electronic devices that may cause electromagnetic interference
(EMI).
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