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23
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Cleaner won’t run 1. Not firmly plugged in 1. Plug unit in firmly.
2. No voltage in wall plug 2. Check fuse or breaker in home.
3. Blown fuse or tripped breaker 3. Replace fuse or reset breaker in home.
4. Fuse in cleaner blown 4. Take to service center.
5. On⁄Off pedal not depressed 5. Press pedal.
Low suction 1. Dirty Water Tank full⁄automatic shut off engaged 1. Remove and empty Dirty Water Tank. See "How to Empty" page 13.
2. Blockage in tool on end of hose 2. Remove tool and clear blockage.
3. Dirty Water Lid not on correctly 3. Make sure lid is on securely. See “How to Clean” page 13.
4. Dirty Water Tank Debris Filter clogged 4. See "How to Clean" page 13.
5. Blockage in nozzle 5. See "How to Clean" page 15.
6. Recovery Tank not properly secured 6. Replace Recovery Tank and secure recovery tank latch.
7. Recovery Nozzle not on correctly 7. Remove and replace Recovery Nozzle. See “How to Clean & Remove Nozzle” page 15.
8. Blockage in hose 8. Drop a coin through, clear with broom handle.
Hose Nozzle stops spraying liquid during use 1. Clean Water Tank or Detergent Container is empty 1. Turn off Cleaner and fill Clean Water tank & Detergent Container.
2. Loose connection to solution port on foot of cleaner 2. Check for secure connection to solution port on foot of Cleaner.
Accessory Tool will not spray after filling the
Clean Water Tank or Solution Tank
1. Air is trapped in the hose & pump 1. Turn on the Cleaner. If hose does not spray, prime the pump by lowering the hose down
to the floor and hold the trigger for up to one minute.
2. Aim downward & squeeze trigger.
Hose willl not spray after priming pump 1. Pump is defective 1. Call for service: 1-800-944-9200.
2. Not connected properly 2. Check connection.
Clean water won’t dispense 1. Clean Water Tank or Solution Tank not firmly in place 1. Make sure tank is securely locked in position.
2. Clean Water Tank or Solution Tank empty 2. Refill container according to cleaning instructions.
Solution won’t dispense 1. Unit is not moving in forward direction 1. Ensure unit is moving in forward direction.
Brushes won’t rotate during floor cleaning 1. Brushroll stall protection activated 1. Turn the unit off and back on, then inspect and clean for jams.
2. Unit in upright position 2. Brushes will not rotate in upright position. Step on handle release to start cleaning.
Water is Leaking out of Carpet Cleaner 1. Clean Water Tank, Solution Tank or Dirty Water Tank not
FIRMLY in place
1. Make sure the tank is secure.
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