MANUFACTURER
：
Shenzhen Hesung Innovation Technology Co., LTD
PTC Fan Heater
User Guide
MODEL: DR-HSH004M
MANUFACTURER
：
Shenzhen Hesung Innovation Technology Co., LTD
PTC Fan Heater
User Guide
MODEL: DR-HSH004M
for Choosing Dreo
Your support means the world to us
Thank You
!
We hope you enjoy our space heater as much as we did creating it
.
.
Scan or visit dreo.com/warranty
to extend your warranty by registering your product. If you need
any help, don't hesitate to email us to get expert support!
Email: [email protected]
for Choosing Dreo
Your support means the world to us
Thank You
!
We hope you enjoy our space heater as much as we did creating it
.
.
Scan or visit dreo.com/warranty
to extend your warranty by registering your product. If you need
any help, don't hesitate to email us to get expert support!
Email: [email protected]
1
CONTENTS
IMPORTANT SAFETY INSTRUCTIONS -------------------------01
KNOWING YOUR HEATER --------------------------------------------07
USING YOUR HEATER -------------------------------------------------- 09
CLEANING AND MAINTENANCE -----------------------------------13
TROUBLESHOOTING ----------------------------------------------------16
WARRANTY AND SERVICE ------------------------------------------- 19
IMPORTANT
SAFETY
INSTRUCTIONS
01
PTC Fan Heater
1
CONTENTS
IMPORTANT SAFETY INSTRUCTIONS -------------------------01
KNOWING YOUR HEATER --------------------------------------------07
USING YOUR HEATER -------------------------------------------------- 09
CLEANING AND MAINTENANCE -----------------------------------13
TROUBLESHOOTING ----------------------------------------------------16
WARRANTY AND SERVICE ------------------------------------------- 19
IMPORTANT
SAFETY
INSTRUCTIONS
01
PTC Fan Heater
2 3
IMPORTANT SAFETY
INSTRUCTIONS
FOR HOUSEHOLD USE ONLY
Thank you for choosing Dreo PTC Fan Heater. Please read
this User Guide thoroughly before use and keep it for future
reference.
WARNING
Read all safety instructions before using
this heater. Use this heater only as described in this manual.
Failure to follow all of the instructions listed below may result
in electric shock, fire and/or serious personal injury.
GENERAL SAFETY
LOCATION SAFETY
Read all instructions before using this heater.
This heater is hot when in use. To avoid burns, do not let
bare skin touch hot surfaces.
Use the handle to move this heater.
Extreme caution is necessary when any heater is used by
or near children or invalids and whenever the heater is left
operating and unattended.
Do not insert or allow foreign objects to enter any
ventilation or exhaust opening as this may cause an
electric shock or fire, or damage the heater.
Do not use outdoors.
Ensure the heater is on a stable, secure surface to
eliminate the potential of tipping it over.
The output of this heater may vary and its temperature
may become hot enough to burn exposed skin. Use of
this heater is not recommended for persons with a high
sensitivity to heat or an inability to react to avoid burns.
Do not attempt to modify or repair the product by yourself.
Doing so could void the warranty and cause damage or
personal injury. Only a repair technician may disassemble
or repair this product.
Make sure that no pieces of polystyrene or other
packaging material have been left between elements
of the appliance. It may be necessary to pass over the
appliance with a vacuum cleaner.
If the machine is not working as it should, has received a
sharp blow, has been dropped, damaged, left outdoors,
or dropped into water, do not use and contact Customer
Support.
There may be a trace of smoke or odor when the unit
is first operated. This indicates that a drop of oil fell on
the heating coil during the manufacturing process. It will
quickly evaporate and should not re-occur.
1.
2.
3.
4.
5.
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2.
6.
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2 3
IMPORTANT SAFETY
INSTRUCTIONS
FOR HOUSEHOLD USE ONLY
Thank you for choosing Dreo PTC Fan Heater. Please read
this User Guide thoroughly before use and keep it for future
reference.
WARNING
Read all safety instructions before using
this heater. Use this heater only as described in this manual.
Failure to follow all of the instructions listed below may result
in electric shock, fire and/or serious personal injury.
GENERAL SAFETY
LOCATION SAFETY
Read all instructions before using this heater.
This heater is hot when in use. To avoid burns, do not let
bare skin touch hot surfaces.
Use the handle to move this heater.
Extreme caution is necessary when any heater is used by
or near children or invalids and whenever the heater is left
operating and unattended.
Do not insert or allow foreign objects to enter any
ventilation or exhaust opening as this may cause an
electric shock or fire, or damage the heater.
Do not use outdoors.
Ensure the heater is on a stable, secure surface to
eliminate the potential of tipping it over.
The output of this heater may vary and its temperature
may become hot enough to burn exposed skin. Use of
this heater is not recommended for persons with a high
sensitivity to heat or an inability to react to avoid burns.
Do not attempt to modify or repair the product by yourself.
Doing so could void the warranty and cause damage or
personal injury. Only a repair technician may disassemble
or repair this product.
Make sure that no pieces of polystyrene or other
packaging material have been left between elements
of the appliance. It may be necessary to pass over the
appliance with a vacuum cleaner.
If the machine is not working as it should, has received a
sharp blow, has been dropped, damaged, left outdoors,
or dropped into water, do not use and contact Customer
Support.
There may be a trace of smoke or odor when the unit
is first operated. This indicates that a drop of oil fell on
the heating coil during the manufacturing process. It will
quickly evaporate and should not re-occur.
1.
2.
3.
4.
5.
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2.
6.
7.
8.
9.
10.
4 5
Keep combustible materials, such as furniture, pillows,
bedding, papers, clothes, and curtains at least 3 feet (0.9
m) from the front of the heater and keep them away from
the sides and rear.
A heater has hot and arcing or sparking parts inside. Do
not use it in areas where gasoline, paint, or flammable
liquids are used or stored.
To prevent a possible fire, do not block air intakes or
exhaust in any manner. Do not use on soft surfaces, like a
bed, where openings may become blocked.
This heater is not intended for use in bathrooms, laundry
areas and similar indoor locations. Never locate heater
where it may fall into a bathtub or other water container.
3.
4.
5.
6.
ELECTRICITY SAFETY
Always unplug heater when not in use.
Do not operate any heater with a damaged cord or plug
or after the heater malfunctions, has been dropped or
damaged in any manner. Discard heater, or return to
authorized service facility for examination and/or repair.
Do not run cord under carpeting. Do not cover cord with
throw rugs, runners, or similar coverings. Do not route cord
under furniture or appliances. Arrange cord away from
traffic area and where it will not be tripped over.
To disconnect heater, turn controls to off, then remove
plug from outlet.
Always plug heaters directly into a wall outlet/receptacle.
Never use with an extension cord or relocatable power tap
(outlet/power strip).
If there is a loose fit between the plug and the socket or
the plug becomes very hot, the socket may need to be
replaced. Check with a qualified electrician to replace the
socket.
It is normal for the plug and cord to feel warm to the touch.
A plug or cord which becomes hot to the touch or becomes
distorted in shape may be a result of a worn electrical
outlet. Worn outlets or receptacles should be replaced
prior to further use of the heater. Plugging the heater into
a worn outlet / receptacle may result in overheating of the
power cord or fire.
This appliance has a polarized plug (one prong is wider
than the other). To reduce the risk of electric shock, this
plug is intended to fit in a polarized outlet only one way.
If the plug does not fit fully in the outlet, reverse the plug.
If it still does not fit, contact a qualified electrician. Do not
attempt to rig this safety feature.
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2.
3.
4.
5.
6.
7.
8.
9.
10
.
DANGER - High temperatures may be
generated under certain abnormal
conditions. Do not partially or fully cover
or obstruct the front of this heater.
READ AND SAVE
THESE INSTRUCTIONS
4 5
Keep combustible materials, such as furniture, pillows,
bedding, papers, clothes, and curtains at least 3 feet (0.9
m) from the front of the heater and keep them away from
the sides and rear.
A heater has hot and arcing or sparking parts inside. Do
not use it in areas where gasoline, paint, or flammable
liquids are used or stored.
To prevent a possible fire, do not block air intakes or
exhaust in any manner. Do not use on soft surfaces, like a
bed, where openings may become blocked.
This heater is not intended for use in bathrooms, laundry
areas and similar indoor locations. Never locate heater
where it may fall into a bathtub or other water container.
3.
4.
5.
6.
ELECTRICITY SAFETY
Always unplug heater when not in use.
Do not operate any heater with a damaged cord or plug
or after the heater malfunctions, has been dropped or
damaged in any manner. Discard heater, or return to
authorized service facility for examination and/or repair.
Do not run cord under carpeting. Do not cover cord with
throw rugs, runners, or similar coverings. Do not route cord
under furniture or appliances. Arrange cord away from
traffic area and where it will not be tripped over.
To disconnect heater, turn controls to off, then remove
plug from outlet.
Always plug heaters directly into a wall outlet/receptacle.
Never use with an extension cord or relocatable power tap
(outlet/power strip).
If there is a loose fit between the plug and the socket or
the plug becomes very hot, the socket may need to be
replaced. Check with a qualified electrician to replace the
socket.
It is normal for the plug and cord to feel warm to the touch.
A plug or cord which becomes hot to the touch or becomes
distorted in shape may be a result of a worn electrical
outlet. Worn outlets or receptacles should be replaced
prior to further use of the heater. Plugging the heater into
a worn outlet / receptacle may result in overheating of the
power cord or fire.
This appliance has a polarized plug (one prong is wider
than the other). To reduce the risk of electric shock, this
plug is intended to fit in a polarized outlet only one way.
If the plug does not fit fully in the outlet, reverse the plug.
If it still does not fit, contact a qualified electrician. Do not
attempt to rig this safety feature.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10
.
DANGER - High temperatures may be
generated under certain abnormal
conditions. Do not partially or fully cover
or obstruct the front of this heater.
READ AND SAVE
THESE INSTRUCTIONS
6 7
Specifications
HOT SURFACE
Model
DR-HSH004M
Rated Power 1500W
Input 120V~ 60Hz
KNOWING YOUR
HEATER
02
PTC Fan Heater
THE FRONT SURFACE CAN BE
VERY HOT DURING USE.
DO NOT TOUCH WHEN IN USE.
6 7
Specifications
HOT SURFACE
Model
DR-HSH004M
Rated Power 1500W
Input 120V~ 60Hz
KNOWING YOUR
HEATER
02
PTC Fan Heater
THE FRONT SURFACE CAN BE
VERY HOT DURING USE.
DO NOT TOUCH WHEN IN USE.
8 9
Control Panel
LED Display
Air Outlet
Base
Handle
Air Inlet
Filter Mesh
Power & Plug
(7 Feet)
USING YOUR
HEATER
03
PTC Fan Heater
Knowing Your Heater
User
Guide
Thank
You
8 9
Control Panel
LED Display
Air Outlet
Base
Handle
Air Inlet
Filter Mesh
Power & Plug
(7 Feet)
USING YOUR
HEATER
03
PTC Fan Heater
Knowing Your Heater
User
Guide
Thank
You
10 11
LED Display
Control Panel
Press to turn on/off.
Press to turn on/off oscillation.
Press to set a timer (1-12h).
Press to adjust the set temperature
(41-95°F).
Long press to mute/unmute the heater.
Press to cycle through -> ->
->
High power mode.
Low power mode.
Fan mode.
The heater will adjust its working mode
based on the ambient temperature.
Long press to cancel the timer.
Note:
- There will be a 30-second countdown for powering
off.
- When the heater is powered on, the power
indicator will light in red.
Note:
1. When the ambient temperature reaches the set
temperature, the heater will turn off automatically
in 30 seconds.
2. When the ambient temperature is lower than the
set temperature, the heater will start running again.
Power ON/OFF
Oscillation
Auto-Off Timer
Temperature +/-
Mode Settings
Mute/Unmute
10 11
LED Display
Control Panel
Press to turn on/off.
Press to turn on/off oscillation.
Press to set a timer (1-12h).
Press to adjust the set temperature
(41-95°F).
Long press to mute/unmute the heater.
Press to cycle through -> ->
->
High power mode.
Low power mode.
Fan mode.
The heater will adjust its working mode
based on the ambient temperature.
Long press to cancel the timer.
Note:
- There will be a 30-second countdown for powering
off.
- When the heater is powered on, the power
indicator will light in red.
Note:
1. When the ambient temperature reaches the set
temperature, the heater will turn off automatically
in 30 seconds.
2. When the ambient temperature is lower than the
set temperature, the heater will start running again.
Power ON/OFF
Oscillation
Auto-Off Timer
Temperature +/-
Mode Settings
Mute/Unmute
12 13
More Features
The heater will remember its
last settings (temperatures,
working mode, oscillation
status) once turned on again.
When the heater is tipped over,
it will shut off automatically
with the error code “P4” on the
display.
When the heater has been
running for 24 hours without
any operation, it will shut off
automatically.
When the heater overheats,
it will shut off automatically
with the error code “FF” on the
display.
Memory Function Tip-Over Protection
24-Hour Auto Off Overheat Protection
Display auto turns
off after 1 minute.
CLEANING AND
MAINTENANCE
04
PTC Fan Heater
12 13
More Features
The heater will remember its
last settings (temperatures,
working mode, oscillation
status) once turned on again.
When the heater is tipped over,
it will shut off automatically
with the error code “P4” on the
display.
When the heater has been
running for 24 hours without
any operation, it will shut off
automatically.
When the heater overheats,
it will shut off automatically
with the error code “FF” on the
display.
Memory Function Tip-Over Protection
24-Hour Auto Off Overheat Protection
Display auto turns
off after 1 minute.
CLEANING AND
MAINTENANCE
04
PTC Fan Heater
14 15
Cleaning and Maintenance
Always turn off and unplug
before cleaning.
Fire or electrical shock hazard. DO
NOT immerse the main unit in water.
NEVER allow water to get inside the
heater.
Store in a cool, dry area and keep the
cable out of high-traffic areas to avoid
tripping hazards.
Except for cleaning, any servicing
should be performed by an authorized
service representative.
Use a soft, dry cloth to
gently wipe clean the outer
surface.
Use a soft, dry cloth or
a cotton-tipped swab to
remove any dust from the
air inlet.
TIP: For best performance, please clean the filter mesh
every 2-4 weeks.
1. Pull out the
mesh from the
back.
DO NOT unscrew
the unit.
2. Rinse the mesh
under running
water.
DO NOT use
cleaning agents.
3. Wait until dry.
DO NOT use
abrasive scrubbers.
Outer Surface
Air Inlet
Filter Mesh
ATTENTION
14 15
Cleaning and Maintenance
Always turn off and unplug
before cleaning.
Fire or electrical shock hazard. DO
NOT immerse the main unit in water.
NEVER allow water to get inside the
heater.
Store in a cool, dry area and keep the
cable out of high-traffic areas to avoid
tripping hazards.
Except for cleaning, any servicing
should be performed by an authorized
service representative.
Use a soft, dry cloth to
gently wipe clean the outer
surface.
Use a soft, dry cloth or
a cotton-tipped swab to
remove any dust from the
air inlet.
TIP: For best performance, please clean the filter mesh
every 2-4 weeks.
1. Pull out the
mesh from the
back.
DO NOT unscrew
the unit.
2. Rinse the mesh
under running
water.
DO NOT use
cleaning agents.
3. Wait until dry.
DO NOT use
abrasive scrubbers.
Outer Surface
Air Inlet
Filter Mesh
ATTENTION
16 17
TROUBLESHOOTING
05
PTC Fan Heater
Troubleshooting
Problem Possible Causes Solution
Malfunction
codes on LED
display
E2 - Temperature
sensor short circuit
Unplug it from the power
source and contact
Customer Support.
E1 - Temperature
sensor open circuit
Unplug it from the power
source and contact
Customer Support.
FF - Overheat
Protection
Unplug and wait for it
to cool down before
plugging in again.
P4 - Tip-Over
Protection
Place the heater back on
a flat, level and stable
surface.
Heater does
not start
Power cord is not
properly plugged in.
Connect the plug to
a powered electrical
outlet.
Overheat protection
has been activated.
Unplug and allow it to
cool.
Remove any objects on
or near the heater.
16 17
TROUBLESHOOTING
05
PTC Fan Heater
Troubleshooting
Problem Possible Causes Solution
Malfunction
codes on LED
display
E2 - Temperature
sensor short circuit
Unplug it from the power
source and contact
Customer Support.
E1 - Temperature
sensor open circuit
Unplug it from the power
source and contact
Customer Support.
FF - Overheat
Protection
Unplug and wait for it
to cool down before
plugging in again.
P4 - Tip-Over
Protection
Place the heater back on
a flat, level and stable
surface.
Heater does
not start
Power cord is not
properly plugged in.
Connect the plug to
a powered electrical
outlet.
Overheat protection
has been activated.
Unplug and allow it to
cool.
Remove any objects on
or near the heater.
18 19
Heater does not
start
No power is passing
through the unit.
Ensure that your
circuit breaker or fuse
is working properly.
Ensure that your
heater is placed on a
flat and even surface.
The set temperature
is lower than the
ambient temperature.
Ensure that the
temperature is set to
be higher than the
ambient temperature.
The heater
suddenly stops
during heating.
The temperature
exceeds the threshold
of the thermal cutoff.
Turn off and unplug
the unit. Allow it to
cool and plug into the
electrical outlet again.
The heater is tipped
over.
Place it on a flat, level
and stable surface.
If your problem is not listed or still persists, contact our Customer
Support at [email protected].
Troubleshooting
WARRANTY AND
SERVICE
06
PTC Fan Heater
18 19
Heater does not
start
No power is passing
through the unit.
Ensure that your
circuit breaker or fuse
is working properly.
Ensure that your
heater is placed on a
flat and even surface.
The set temperature
is lower than the
ambient temperature.
Ensure that the
temperature is set to
be higher than the
ambient temperature.
The heater
suddenly stops
during heating.
The temperature
exceeds the threshold
of the thermal cutoff.
Turn off and unplug
the unit. Allow it to
cool and plug into the
electrical outlet again.
The heater is tipped
over.
Place it on a flat, level
and stable surface.
If your problem is not listed or still persists, contact our Customer
Troubleshooting
WARRANTY AND
SERVICE
06
PTC Fan Heater
20 21
Warranty and Service
Thank you for choosing DREO heater. This product is covered
with Dreo product and labor warranty for 12 months from the
date of its original purchase.
Extend your warranty by registering your new product on our
website
https://dreo.com/warranty.
Default 12-Month Warranty
Extend Your Warranty
The warranty will not apply in cases of:
We can only provide after-sales service for products that are
sold by DREO or DREO authorized retailers and distributors. If
you have purchased your unit from a different place, please
contact your seller for return and warranty issues.
If you encounter any issues or have any questions regarding
your new product, please contact our helpful Customer
Support Team.
Your satisfaction is our goal!
* Please have your order confirmation number ready before
contacting Customer Support.
We’re Here to Help!
Email: [email protected]
Customer Support
CM
Intertek
5020677
MADE IN CHINA
Accident, misuse, or repairs performed by unauthorized
personnel.
Any unit that has been tampered with or used for
commercial purposes.
Normal wear and tear of wearable parts.
Use of force, damage caused by external influences.
Damage caused by non-observance of the User Guide, e.g.
connection to an unsuitable mains supply or noncompliance
with the instructions.
Partially or completely dismantled appliances.
Defects caused by or resulting from damages from shipping
or from repairs, service, or alteration to the product or any
of its parts that have been performed by a repair person not
authorized by DREO.
1.
2.
3.
4.
5.
6.
7.
20 21
Warranty and Service
Thank you for choosing DREO heater. This product is covered
with Dreo product and labor warranty for 12 months from the
date of its original purchase.
Extend your warranty by registering your new product on our
website
https://dreo.com/warranty.
Default 12-Month Warranty
Extend Your Warranty
The warranty will not apply in cases of:
We can only provide after-sales service for products that are
sold by DREO or DREO authorized retailers and distributors. If
you have purchased your unit from a different place, please
contact your seller for return and warranty issues.
If you encounter any issues or have any questions regarding
your new product, please contact our helpful Customer
Support Team.
Your satisfaction is our goal!
* Please have your order confirmation number ready before
contacting Customer Support.
We’re Here to Help!
Email: [email protected]
Customer Support
CM
Intertek
5020677
MADE IN CHINA
Accident, misuse, or repairs performed by unauthorized
personnel.
Any unit that has been tampered with or used for
commercial purposes.
Normal wear and tear of wearable parts.
Use of force, damage caused by external influences.
Damage caused by non-observance of the User Guide, e.g.
connection to an unsuitable mains supply or noncompliance
with the instructions.
Partially or completely dismantled appliances.
Defects caused by or resulting from damages from shipping
or from repairs, service, or alteration to the product or any
of its parts that have been performed by a repair person not
authorized by DREO.
1.
2.
3.
4.
5.
6.
7.
