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35
TROUBLESHOOTING
Concern Potential Cause Common Solution
Automatic Ice Maker (continued)
Ice cubes
are freezing
together.
• Ice cubes are not being
used frequently enough or
power has been interrupted
for prolonged time.
• Ice cubes are hollow
(shells of ice with water
inside). The hollow cubes
break open in the bin
and leak their water onto
existing ice, which causes
it to freeze together.
• Remove the ice bin and discard the
ice. The ice maker will produce a
fresh supply. Use the ice at least twice
weekly to keep the cubes separated.
• This generally occurs when the ice
maker does not get enough water.
This is usually the result of a clogged
water filter or restricted water supply.
Replace the water filter and if the con-
dition still occurs, check to see if the
water valve is not turned on all the way
or if there is a kinked water supply line.
Dispenser
Dispenser will
not dispense
ice.
• No ice in the bin to
be dispensed.
• The refrigerator doors are
not completely closed.
• Dispenser paddle has
been pressed too long
and the dispenser motor
has overheated.
• See the Ice maker is not making
any ice section.
• Be sure the refrigerator doors are
completely closed.
• The motor overload protector will
reset in about 3 minutes and then
you can dispense ice.
Ice dispenser
is jammed.
• Ice has melted and
frozen around the
auger due to infrequent
use, temperature
fluctuations, and/or
power outages.
• Ice cubes are jammed
between the ice maker
and the back of the ice bin.
• Remove the ice bin, thaw, and
empty the contents. Clean the
container, wipe dry, and replace it
in the proper position. When new
ice is made, the dispenser should
operate.
• Remove ice cubes jamming
the dispenser.
Dispenser will
not dispense
water.
• Water filter is not
seated properly.
• Water filter is clogged.
• Household water line
valve is not open.
• Remove and reinstall the water
filter. For
PurePour PWF-1
, be sure
to push the filter in all the way until
it clicks into place and is secured
inside the water filter housing.
• Replace the filter cartridge. Be sure
to push the filter all the way in until
it clicks into place and is secured
inside the water filter housing.
• Open the household water line
valve. See CONCERN column
AUTOMATIC ICE MAKER.
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