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www.PyleUSA.com
13
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE SOLUTION
Red LED light stays
on after product is
powered on
Vacuum is on but
won’t collect dust
The blue LED light is
still flashing after 4
hours of charging
The side brushes are
crooked and not
sweeping well
The vacuum moves in
circles only and won't go
straight
1. Dustbin is full
2. The filter is not correctly
installed
1. The product is on dark
colored flooring
2. The anti-drop sensor
light is covered
1. The power supply may
have been cut off
during charging
2. The battery needs to be
reset
The side brush is worn from
use over time
One of the wheel
wires may be loose
1. Recharge the battery
2. Ensure that the
vacuum is on a flat
surface of the floor
1. Empty the dustbin
2. Reinstall the filter
1. Put the robot on light
colored flooring
2. Clean the anti-drop
sensor light
1. Be sure that the power
supply is fully
connected, then
recharge for 4 hours
2. Unplug the battery
from the device and
hold the power button
for 10 seconds, then
reconnect the battery.
1. Open the wheel
cover and connect the
loose wire properly
2. Send the robot to
seller for repair
The product is moving
backwards
1. The battery is low
2. The main body is
elevated from the floor
1. Pour hot water over
brushes to revert to
their original shape
2. Replace side brushes
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