RAM 2500/3500
2020 OWNER’S MANUAL
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User Manual
For 2020 RAM 3500.
Summary of Contents for RAM 2020 RAM 3500:
- INTRODUCTION13
- GETTING TO KNOW YOUR VEHICLE17
- VEHICLE USER GUIDE — IF EQUIPPED17
- KEYS18
- IGNITION SWITCH21
- REMOTE START — IF EQUIPPED (GASOLINE)22
- REMOTE START— IF EQUIPPED (DIESEL)24
- SENTRY KEY26
- VEHICLE SECURITY ALARM (IF EQUIPPED)28
- DOORS29
- DRIVER MEMORY SETTINGS — IF EQUIPPED33
- SEATS35
- HEAD RESTRAINTS40
- STEERING WHEEL42
- DRIVER ADJUSTABLE PEDALS — IF EQUIPPED43
- MIRRORS44
- Inside Day/Night Mirror — If Equipped44
- Automatic Dimming Mirror — If Equipped44
- Automatic Dimming Mirror With Rear View Camera Display — If Equipped45
- Outside Mirrors45
- Power Mirrors — If Equipped46
- Power Convex Mirror Switch — If Equipped46
- Trailer Towing Mirrors — If Equipped47
- Heated Mirrors — If Equipped47
- Tilt Side Mirrors In Reverse — If Equipped48
- Power Folding Outside Mirrors For Standard And Trailer Tow — If Equipped48
- Illuminated Vanity Mirror — If Equipped49
- EXTERIOR LIGHTS50
- Multifunction Lever50
- Headlight Switch50
- Daytime Running Lights (DRLs) — If Equipped50
- High/Low Beam Switch51
- Automatic High Beam Headlamp Control — If Equipped51
- Flash-To-Pass51
- Automatic Headlights — If Equipped52
- Directional LED Headlamp System — If Equipped52
- Parking Lights And Panel Lights52
- Headlights On With Wipers (Available With Automatic Headlights Only)52
- Headlight Delay52
- Lights-On Reminder53
- Front Fog Lights — If Equipped53
- Turn Signals53
- Lane Change Assist — If Equipped53
- Cargo Lights/Trailer Spotter Lights With Bed Lights — If Equipped53
- Battery Saver54
- INTERIOR LIGHTS54
- WINDSHIELD WIPERS AND WASHERS56
- CLIMATE CONTROLS58
- WINDOWS70
- POWER SUNROOF — IF EQUIPPED72
- HOOD74
- TAILGATE74
- GARAGE DOOR OPENER — IF EQUIPPED76
- INTERNAL EQUIPMENT80
- PICKUP BOX90
- RAMBOX — IF EQUIPPED92
- EASY-OFF TAILGATE97
- TRI-FOLD TONNEAU COVER — IF EQUIPPED98
- GETTING TO KNOW YOUR INSTRUMENT PANEL105
- BASE / MIDLINE INSTRUMENT CLUSTER — GAS ENGINE105
- PREMIUM INSTRUMENT CLUSTER — GAS ENGINE107
- BASE INSTRUMENT CLUSTER — DIESEL ENGINE109
- PREMIUM INSTRUMENT CLUSTER — DIESEL ENGINE112
- INSTRUMENT CLUSTER DISPLAY113
- WARNING LIGHTS AND MESSAGES127
- Red Warning Lights127
- Seat Belt Reminder Warning Light127
- Air Bag Warning Light128
- Brake Warning Light128
- Hood Open Warning Light128
- Vehicle Security Warning Light — If Equipped129
- Engine Coolant Temperature Warning Light129
- Battery Charge Warning Light129
- Oil Pressure Warning Light129
- Oil Temperature Warning Light129
- Electronic Throttle Control (ETC) Warning Light129
- Trailer Brake Disconnected Warning Light130
- Transmission Temperature Warning Light — If Equipped130
- Door Open Warning Light130
- Yellow Warning Lights130
- Adaptive Cruise Control (ACC) Fault Warning Light — If Equipped130
- Air Suspension Fault Warning Light — If Equipped130
- Engine Check/Malfunction Indicator Warning Light (MIL)130
- Electronic Stability Control (ESC) Active Warning Light — If Equipped131
- Electronic Stability Control (ESC) OFF Warning Light — If Equipped131
- LaneSense Warning Light — If Equipped131
- Service LaneSense Warning Light — If Equipped132
- Low Washer Fluid Warning Light132
- Low Fuel Warning Light132
- Low Coolant Level Warning Light132
- Loose Fuel Filler Cap Warning Light — If Equipped132
- Trailer Merge Assist Indicator Light — If Equipped132
- Tire Pressure Monitoring System (TPMS) Warning Light132
- Anti-Lock Brake System (ABS) Warning Light133
- Rear Axle Locker Fault Indicator Light — If Equipped133
- Service Forward Collision Warning (FCW) Light — If Equipped133
- Service 4WD Warning Light — If Equipped134
- Speed Control Fault Warning Light134
- Sway Bar Fault Warning Light134
- Yellow Indicator Lights134
- Forward Collision Warning Off Indicator Light — If Equipped134
- Air Suspension Payload Protection Indicator Light — If Equipped134
- TOW/HAUL Indicator Light134
- Cargo Light — If Equipped134
- Cold Ambient Derate Mode Indicator Light — If Equipped134
- Diesel Exhaust Brake Indicator Light — If Equipped134
- Sway Bar Indicator Light — If Equipped135
- Snowplow Mode Indicator Light — If Equipped135
- Air Suspension Alternate Trailer Height Indicator Light — If Equipped135
- Air Suspension Bed Lowering Mode Indicator Light — If Equipped135
- Air Suspension Ride Height Raising Indicator Light — If Equipped135
- Air Suspension Ride Height Lowering Indicator Light — If Equipped135
- Front And Rear Axle Lock Indicator Light135
- Rear Axle Lock Indicator Light135
- 4 WD Lock Indicator Light135
- 4 WD Low Indicator Light — If Equipped135
- 4 WD High Indicator Light — If Equipped136
- NEUTRAL Indicator Light — If Equipped136
- Low Diesel Exhaust Fluid (DEF) Indicator Light — If Equipped136
- Wait To Start Indicator Light — If Equipped136
- Water In Fuel Indicator Light — If Equipped136
- Green Indicator Lights136
- Adaptive Cruise Control (ACC) Set With Target Light — If Equipped136
- Adaptive Cruise Control (ACC) Set With No Target Detected Indicator Light — If Equipped136
- Automatic Diesel Exhaust Brake Indicator Light — If Equipped136
- ECO Mode Indicator Light136
- Park/Headlight On Indicator Light137
- LaneSense Indicator Light — If Equipped137
- Front Fog Indicator Light — If Equipped137
- Turn Signal Indicator Lights137
- Cruise Control Set Indicator Light — If Equipped137
- White Indicator Lights137
- Blue Indicator Lights138
- Red Warning Lights127
- ONBOARD DIAGNOSTIC SYSTEM — OBD II138
- EMISSIONS INSPECTION AND MAINTENANCE PROGRAMS139
- SAFETY140
- SAFETY FEATURES140
- Anti-Lock Brake System (ABS)140
- Electronic Brake Control (EBC) System141
- Brake Assist System (BAS)141
- Brake System Warning Light141
- Electronic Brake Force Distribution (EBD)141
- Electronic Stability Control (ESC)141
- ESC Operating Modes143
- ESC Activation/Malfunction Indicator Light And ESC OFF Indicator Light144
- Electronic Roll Mitigation (ERM)144
- Hill Descent Control (HDC) — If Equipped144
- Hill Start Assist (HSA)146
- Disabling And Enabling HSA146
- Towing With HSA147
- Traction Control System (TCS)147
- Trailer Sway Control (TSC)147
- AUXILIARY DRIVING SYSTEMS148
- OCCUPANT RESTRAINT SYSTEMS165
- Occupant Restraint Systems Features165
- Important Safety Precautions165
- Seat Belt Systems166
- Enhanced Seat Belt Use Reminder System (BeltAlert)166
- Lap/Shoulder Belts167
- Lap/Shoulder Belt Operating Instructions168
- Lap/Shoulder Belt Untwisting Procedure169
- Adjustable Upper Shoulder Belt Anchorage170
- First Row Center Seat Belt Operating Instructions (Regular Cab Only)170
- First Row Center Lap Belt Operating Instructions — If Equipped171
- Seat Belt Extender172
- Seat Belts And Pregnant Women172
- Seat Belt Pretensioner172
- Energy Management Feature172
- Switchable Automatic Locking Retractors (ALR) — If Equipped173
- Supplemental Restraint Systems (SRS)174
- Air Bag System Components174
- Air Bag Warning Light174
- Redundant Air Bag Warning Light175
- Front Air Bags175
- Driver And Passenger Front Air Bag Features176
- Front Air Bag Operation177
- Knee Impact Bolsters177
- Supplemental Side Air Bags177
- Air Bag System Components179
- If A Deployment Occurs180
- Enhanced Accident Response System180
- Enhanced Accident Response System Reset Procedure181
- Maintaining Your Air Bag System181
- Event Data Recorder (EDR)182
- Child Restraints182
- Summary Of Recommendations For Restraining Children In Vehicles183
- Infant And Child Restraints184
- Older Children And Child Restraints184
- Children Too Large For Booster Seats185
- Recommendations For Attaching Child Restraints186
- Lower Anchors And Tethers For CHildren (LATCH) Restraint System187
- LATCH Positions For Installing Child Restraints In This Vehicle187
- Locating The LATCH Anchorages190
- Locating The Upper Tether Anchorages190
- Center Seat LATCH191
- To Install A LATCH-Compatible Child Restraint191
- How To Stow An Unused Switchable-ALR (ALR) Seat Belt:192
- Installing Child Restraints Using The Vehicle Seat Belt192
- Lap/Shoulder Belt Systems For Installing Child Restraints In This Vehicle193
- Installing A Child Restraint With A Switchable Automatic Locking Retractor (ALR):194
- Installing A Child Restraint With A Cinching Latch Plate (CINCH) — If Equipped:195
- Installing Child Restraints Using The Top Tether Anchorage196
- Transporting Pets199
- SAFETY TIPS199
- SAFETY FEATURES140
- STARTING AND OPERATING203
- STARTING THE ENGINE — GAS ENGINE203
- STARTING THE ENGINE — DIESEL ENGINE207
- Automatic Transmission207
- Keyless Enter-N-Go — Ignition207
- Extreme Cold Weather209
- Normal Starting Procedure — Engine Manifold Air Temperature Above 66° F (19° C)210
- Starting Procedure — Engine Manifold Air Temperature 0°F To 66°F (–18°C to 19°C)210
- Starting Procedure — Engine Manifold Air Temperature Below 0°F (-18°C)211
- Starting Fluids212
- NORMAL OPERATION — DIESEL ENGINE212
- ENGINE BLOCK HEATER218
- ENGINE BREAK-IN RECOMMENDATIONS — GAS ENGINE219
- ENGINE BREAK-IN RECOMMENDATIONS — DIESEL ENGINE219
- PARKING BRAKE219
- DIESEL EXHAUST BRAKE — ENGINE BRAKING (IF EQUIPPED)221
- AUTOMATIC TRANSMISSION222
- AUXILIARY SWITCHES — IF EQUIPPED234
- ACTIVE NOISE CANCELLATION234
- FOUR-WHEEL DRIVE OPERATION — IF EQUIPPED234
- AIR SUSPENSION SYSTEM — IF EQUIPPED243
- AXLE LOCKER SYSTEM — POWER WAGON MODELS ONLY (IF EQUIPPED)245
- STABILIZER/SWAY BAR SYSTEM — POWER WAGON ONLY246
- SAFE OFF-ROAD DRIVING — POWER WAGON ONLY247
- LIMITED-SLIP DIFFERENTIAL256
- WINCH USAGE — POWER WAGON ONLY (IF EQUIPPED)256
- FUEL SAVER TECHNOLOGY — GAS ENGINE (IF EQUIPPED)265
- SPEED CONTROL265
- ADAPTIVE CRUISE CONTROL (ACC) — IF EQUIPPED267
- Adaptive Cruise Control (ACC) Operation269
- Activating Adaptive Cruise Control (ACC)269
- To Activate/Deactivate269
- To Set A Desired ACC Speed270
- To Cancel270
- To Turn Off271
- To Resume271
- To Vary The Speed Setting271
- Setting The Following Distance In ACC272
- Overtake Aid273
- ACC Operation At Stop273
- Adaptive Cruise Control (ACC) Menu274
- Display Warnings And Maintenance274
- Precautions While Driving With ACC276
- General Information278
- Normal (Fixed Speed) Cruise Control Mode278
- PARKSENSE REAR PARK ASSIST — IF EQUIPPED280
- PARKSENSE FRONT AND REAR PARK ASSIST286
- LANESENSE — IF EQUIPPED291
- PARKVIEW REAR BACK UP CAMERA293
- SURROUND VIEW CAMERA SYSTEM — IF EQUIPPED296
- ENGINE RUNAWAY — DIESEL ENGINE302
- REFUELING THE VEHICLE — GAS ENGINE302
- REFUELING THE VEHICLE — DIESEL ENGINE303
- VEHICLE LOADING307
- TRAILER TOWING308
- Common Towing Definitions308
- Trailer Hitch Type and Maximum Trailer Weight312
- Trailer Towing Weights (Maximum Trailer Weight Ratings)312
- Trailer And Tongue Weight312
- Towing Requirements313
- Towing Tips317
- SNOWPLOW318
- RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)320
- DRIVING TIPS324
- IN CASE OF EMERGENCY327
- HAZARD WARNING FLASHERS327
- ASSIST AND SOS SYSTEM — IF EQUIPPED327
- BULB REPLACEMENT332
- Replacement Bulbs332
- Replacing Exterior Bulbs334
- Base Quad: Low Beam Headlamp, High Beam Headlamp, Front Park And Turn — If Equipped334
- Fog Lamps — If Equipped336
- Rear Tail/Stop, Turn Signal And Backup Lamps336
- Center High Mounted Stop Lamp (CHMSL) With Cargo Lamp337
- Cab Top Clearance Lamps — If Equipped338
- Rear Lamp Bar ID Marker (Dual Rear Wheels) — If Equipped338
- Side Marker Lamps (Dual Rear Wheels) — If Equipped338
- FUSES339
- JACKING AND TIRE CHANGING346
- JUMP STARTING356
- GEAR SELECTOR OVERRIDE — 6–SPEED TRANSMISSION359
- MANUAL PARK RELEASE — 8 – SPEED TRANSMISSION360
- IF YOUR ENGINE OVERHEATS361
- FREEING A STUCK VEHICLE362
- TOWING A DISABLED VEHICLE363
- ENHANCED ACCIDENT RESPONSE SYSTEM (EARS)365
- EVENT DATA RECORDER (EDR)365
- SERVICING AND MAINTENANCE366
- SCHEDULED SERVICING — GAS ENGINE366
- SCHEDULED SERVICING— DIESEL ENGINE370
- ENGINE COMPARTMENT378
- DEALER SERVICE383
- Engine Oil383
- Change Engine Oil — Gas Engine383
- Change Engine Oil — Diesel Engine383
- Engine Oil Selection — Gas Engine383
- Engine Oil Selection — Diesel Engine383
- American Petroleum Institute (API) Engine Oil Identification Symbol — Gas Engine383
- American Petroleum Institute (API) Engine Oil Identification Symbol — Diesel Engine384
- Engine Oil Viscosity — Gas Engine384
- Engine Oil Viscosity — Diesel Engine384
- Synthetic Engine Oils384
- Materials Added To Engine Oil385
- Disposing Of Used Engine Oil And Oil Filters385
- Engine Oil Filter385
- Engine Air Cleaner Filter385
- Air Conditioner Maintenance387
- Accessory Drive Belt Inspection389
- Draining Fuel/Water Separator Filter — Diesel Engine390
- Engine Mounted Fuel Filter Replacement — Diesel Engine391
- Underbody Mounted Fuel Filter Replacement — Diesel Engine392
- Priming If The Engine Has Run Out Of Fuel — Diesel Engine393
- Intervention Regeneration Strategy — Message Process Flow394
- Diesel Exhaust Fluid394
- Body Lubrication395
- Windshield Wiper Blades395
- Exhaust System397
- Cooling System398
- Charge Air Cooler — Inter-Cooler401
- Brake System401
- Automatic Transmission402
- Rear Axle And 4x4 Front Driving Axle Fluid Level404
- Transfer Case405
- Noise Control System Required Maintenance & Warranty405
- Engine Oil383
- HOISTING408
- TIRES408
- DEPARTMENT OF TRANSPORTATION UNIFORM TIRE QUALITY GRADES423
- STORING THE VEHICLE424
- BODYWORK425
- INTERIORS427
- TECHNICAL SPECIFICATIONS429
- IDENTIFICATION DATA429
- BRAKE SYSTEM429
- WHEEL AND TIRE TORQUE SPECIFICATIONS429
- FUEL REQUIREMENTS — GAS ENGINE431
- FUEL REQUIREMENTS – DIESEL ENGINE433
- Fuel Specifications433
- Biodiesel Fuel Requirements434
- Pickup Models And Chassis Cab Models Ordered With B20 Option434
- Fuel Quality — Must Comply With ASTM Standards434
- Fuel Oxidation Stability — Must Use Fuel Within Six Months Of Manufacture434
- Fuel Water Separation — Must Use Mopar®/Cummins® Approved Fuel Filter Elements435
- Biodiesel Fuel Properties — Low Ambient Temperatures435
- Fuel In Oil Dilution — Must Adhere To Required Oil Change Interval435
- FLUID CAPACITIES — GAS ENGINE436
- FLUID CAPACITIES — DIESEL ENGINE437
- FLUIDS AND LUBRICANTS — GAS ENGINE438
- FLUIDS AND LUBRICANTS — DIESEL ENGINE439
- MULTIMEDIA442
- UCONNECT SYSTEMS442
- CYBERSECURITY442
- UCONNECT SETTINGS443
- Uconnect 3 Settings443
- Language444
- Display444
- Units445
- Voice445
- Clock446
- Safety/Assistance446
- Lights449
- Doors & Locks450
- Power Side Steps — If Equipped452
- Auto-On Comfort Systems — If Equipped452
- Engine Off Options453
- Suspension — If Equipped453
- Trailer Brake — If Equipped454
- Audio455
- Phone/Bluetooth®456
- SiriusXM® Setup — If Equipped457
- Restore Default Settings458
- Clear Personal Data458
- Uconnect 4/4C/4C NAV Settings459
- Language460
- Display460
- Units462
- Voice463
- Clock463
- Camera464
- Safety & Driving Assistance466
- Mirrors & Wipers469
- Lights469
- Doors & Locks471
- Power Side Steps — If Equipped473
- Auto-On Comfort Systems — If Equipped473
- Engine Off Options474
- Air Suspension — If Equipped475
- Trailer — If Equipped475
- Audio477
- Phone/Bluetooth® Settings478
- SiriusXM® Setup — If Equipped479
- Restore Default Settings480
- Clear Personal Data480
- System Information — If Equipped481
- Uconnect 4C NAV With 12-inch Display Settings482
- Language483
- Display483
- Units — If Equipped485
- Voice Settings486
- Clock486
- Camera487
- Safety & Driving Assistance489
- Mirrors & Wipers490
- Lights491
- Auto-On Comfort & Remote Start — If Equipped493
- Doors & Locks493
- Engine Off Options495
- Suspension — If Equipped496
- Trailer Brake497
- Audio Settings498
- Bluetooth®499
- SiriusXM® Setup — If Equipped500
- Reset502
- Uconnect 3 Settings443
- SAFETY AND GENERAL INFORMATION503
- UCONNECT 3 WITH 5-INCH DISPLAY504
- Introduction504
- Radio Mode504
- Media Mode507
- Phone Mode509
- Operating Phone Mode509
- Phone Mode Activation510
- Main Functions510
- Connecting/Disconnecting A Mobile Phone Or Bluetooth® Device510
- Deletion Of A Mobile Phone Or A Bluetooth® Audio Device512
- Setting A Mobile Phone Or A Bluetooth® Audio Device As A Favorite512
- Downloading A Phonebook From Your Mobile Phone512
- Deletion Of Phone Data (Phonebook And Recent Calls)513
- Making A Phone Call513
- Answering An Incoming Call513
- Managing Two Phone Calls513
- Transferring/Call Continuation514
- Ending A Call514
- Uconnect Phone Features514
- STEERING WHEEL AUDIO CONTROLS — IF EQUIPPED514
- IPOD®/USB/MP3 CONTROL — IF EQUIPPED515
- RADIO OPERATION AND MOBILE PHONES517
- VOICE RECOGNITION QUICK TIPS518
- Introducing Uconnect518
- Get Started518
- Basic Voice Commands519
- Radio520
- Media520
- Phone520
- Voice Text Reply — If Equipped520
- Climate (4C/4C NAV)521
- Navigation (4C NAV)521
- Siri® Eyes Free — If Equipped521
- Using Do Not Disturb522
- Android Auto™ — If Equipped522
- Apple CarPlay® — If Equipped522
- General Information523
- Additional Information523
- CUSTOMER ASSISTANCE524
- INDEX528
