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Action Yes No
Step 3
a Remove, and then reinstall the imaging unit or imaging kit.
Warning—Potential Damage: Do not expose the imaging unit
or imaging kit to direct light for more than 10 minutes.
Extended exposure to light can cause print quality problems.
Warning—Potential Damage: To avoid damage, do not touch
the underside of the imaging unit or imaging kit.
b Resend the print job.
Do vertical dark lines or streaks still appear on prints?
Go to step 4. The problem is
solved.
Step 4
Replace the imaging unit or imaging kit, and then resend the print
job.
Do vertical dark lines or streaks still appear on prints?
Contact
customer
support.
The problem is
solved.
Vertical white lines
Leading edge
Trailing edge
Action Yes No
Step 1
a Depending on your operating system, specify the paper type
and weight from the Printing Preferences or Print dialog.
Notes:
• Make sure that the settings match the paper loaded in
the tray.
• You can also change the settings on the printer control
panel.
b Resend the print job.
Do vertical white lines still appear on prints?
Go to step 2. The problem is
solved.
Troubleshooting 119
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