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14 Contact
Contact us if you experience issues relating to riding, maintenance and safety, or errors/faults with your S-Max.
Americas:
Segway Inc.
14 Technology Drive, Bedford, NH 03110, USA
Toll Free: 1-866-473-4929
Fax: 1-603-222-6001
Technical Support Email: [email protected]
Website: www.segway.com
Have your S-Max serial number on hand when contacting Segway.
You can find your serial number on the underside of your S-Max or in the App under More Settings > Basic Information.
(especially in an area that receives high stress when the product is in motion or junction) , scratch, crack, loose fasteners,
and/or missing parts (such as screw, bolts and/or nut) which strongly indicates that it is not safe to ride the product.
4. Since it is impossible to predict and/or anticipate all and every scenario, condition and/or circumstances under which a
product user may be exposed to risk and danger, the User Manual is not intended to be an exhaustive list on how to ride the
product safely and/or avoid hazards related to the product. So, in addition to adhere to the instructions, the user shall also ride
and/or use the product with responsibility, carefulness, precaution and best judgment. The users should always be a
responsible rider cautious, maintain proper speed and avoid all dangerous riding behaviors when riding the product. For
instance, the users shall avoid speeding, overloading or performing stunts of any kind. Do not try to touch the tires with your
hands or feet when riding. One rider only.
5. The users shall check and obey the local laws or regulations over the product. It is the sole user's responsibility that he/she
shall ride, use and/or dispose of the product in compliance with the law. The law and regulations may be different in different
jurisdictions. Apart from the others, such laws and regulation may include:
(1) A helmet may be legally required by local law or regulation in your jurisdiction.
(2) Your S Max is not be allowed to be driven in motorway or highway.
You may obtain more information related to legal requirements on S Max from your local government.
6. The user shall immediately check whether the product and its accessories are in good condition upon receipt of the product.
7. All the separate components and part of the products must be properly installed per the User Manual. Inappropriate
installation and/or assembly may significantly increase the risk of loss of control, product failure, collisions and falls. The
product may contain removable components and small parts. Please keep them out of the reach of children to avoid choking
hazard.
8. Do not dispose of this product in a landfill, by incineration, or by mixing with household trash. Serious danger/ injury can
occur because of the electrical components and the battery. For information about battery and electrical waste, please contact
your household waste disposal service, your local or regional waste management office, or your point-of-sale. The user shall
not use any non-original accessories, or dismantle or modify the product without authorization. All damages, injuries and
damages to property arising therefrom will be your sole responsibility and risk.
9. NINEBOT reserves the right to make changes to the product, release firmware updates, and update this manual at any time.
Improvements and changes to this user manual necessitated by typographical errors, inaccuracies of current information, or
improvements to programs and/or equipment, may be made by NINEBOT at any time and without notice. Such changes will,
however, be incorporated into new editions of this user manual. All illustrations are for illustration purposes only and may not
accurately depict the actual device. Actual product and functions may vary. Due to the update of the product, there may be
some deviations in color, appearance and other aspects between the product listed in this manual and the product you
purchased. Please refer to the actual product.
10. This document should be considered as a permanent part of the product and it shall be provided to the user together with
the product all the time.
Thank you again for choosing Ninebot S-Max!
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