Euhomy IM-02-W Commercial Ice Maker Machine, 99lbs/24H Stainless Steel Under Counter Ice Machine

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Instruction Manual

This is the main product document for model IM-02-W.

The file format is pdf, 29 pages, you can download this manual here .

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Instruction Manual
Facebook:@Euhomy
Congratulations on your new Euhomy product. To ensure proper operation.please read this
instruction Manual carefully before using this product . Keep this manual in a safe place for
future reference .
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Don’t forget to register your product at www.euhomy.com/register
for updates, warranty, and other relevant information.
Dear Customer,So lucky to meet you guys !!!
Thanks for making a purchase on Euhomy!
We hope to provide you with sincere service. If there is anything missing or wrong with your order
If you have any question about using our Commercial Ice Maker. PLEASE reach out to us.
Email-([email protected]) or Facebook-(@Euhomy).
Euhomy team will answer your doubts online for 24 hours. Your satisfaction is our ultimate goal.
We' d appreciate if you could share your experience with other shoppers on Amazon. We' d love to
make it right for you! If you just want to see the problem description, you can directly see the tenth
page, Or contact us directly. Email:[email protected]
Our Mission:To be the most trusted appliance brand, Creat compact and practical appliance to better
your life.
Congratulations
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Q&A
1.How often do I need to clean my ice maker?
Depending on your usage habits, if you use it frequently, it is recommended that you clean it at least once
a week. Failure to clean the machine will cause scale accumulation, which will eventually block the pump
and cause the product to fail to work.
2.How should I clean the machine?
It is recommended to use lemon water or weak acid vinegar for cleaning. Drain immediately after cleaning,
and then clean it with pure water.
It is recommended to drain water at least once every three days (pulling out the small hose on the right
side of the water tank). Draining can not only ensure that the hardness of the water is not too high, but also
ensure that impurities can be discharged well, and it is not easy to produce scale in the water tank.
3.Why is my ice cube cloudy?
It means that your water quality is turbid. It is recommended to use drinking water and distilled water. If
your water quality problem is serious, it is recommended that you install a water filter kit.
4.Can I put milk and juice into the water tank to make ice cubes?
It is recommended that you do not do that. Our research has found that the high concentration of milk and
beverages can easily block the pump and reduce the life of the pump. At the same time, the protein in milk
is prone to calcification, which chemically reacts with the PU water pipe inside the machine, which easily
breaks it, making the product unable to continue working.
5.Why does my ice cube melt easily?
Because the ice maker is not a refrigerator, it does not have a heat preservation function. The high
ambient temperature in summer will accelerate the melting of ice cubes. You can close the lid of the
machine to keep the internal temperature. Some customers also put electric fans on the side of the
machine to blow away the hot air around, thus solving the problem, you can try. However, if you are not
using ice cubes for a long time, we recommend removing them from the ice basket and storing them in the
refrigerator.
6.Why is my ice so thick and difficult to fall from the ice tray?What
should I do?
It may be that your ice making time is set too long, or it may be that the temperature of your environment is
low. You can reduce the time to 0 or -6 by pressing the minus key on the touch panel.
7.Why does the ice cube I made have a plastic smell?
The ice cube itself has no taste. If you feel there is a plastic smell, try to clean the inside of the machine
with lemon water, then run a few cycles, and finally rinse with distilled water.
8.Why is there noise in the operation of my machine?
There is a faint sound when the machine is running. Closing the lid can reduce the noise. If the water
pump makes noise during use, it is recommended to turn off the machine first, and then turn on the
machine after cleaning the filter in the water tank to observe whether the noise disappears.
9.Why is water leaking from my machine?
It may be that the PUA tube inside the machine fell off during transportation. You can remove the back
cover of the machine and connect it by yourself. If you don't know how to operate, please contact the
Euhomy team. We will give you a professional video to help you solve the problem.
10.Why does the machine display “E2”? Why is there water flowing but
not making ice?
Please provide a video or picture and send it to us, and the Euhomy team will help you.
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Safety precautions
Tips & Maintenance
Operation & Installation
Specfcations
Warranty
Contents
2-4
5-13
14-18
20-21
22
23
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Safety Precautions
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Safety Precautions
Do Not Use Mechanical Devices To Defrost Ice Maker. Do Not Puncture Refrigerant Tubing.
To Be Repaired Only By Trained Service Personnel Do Not Puncture Refrigerant Tubing.
Consult RepairManual /Owner's Guide Before Attempting To Install or Service This Product. All
Safety Precautions Must be Followed.
Dispose Of Property In Accordance With Federal OrLocal Regulations.
Follow Handling Instructions Carefully .
The ice maker should be installed in accordance with the safety standard for Refrigeration
Systems, ASHRAE15. The ice maker shall not be installed in corridors or hallways of public buildings.
If the unit is with problem need to be maintained, that replacing with like components and that
servicing shall be done by factory authorized service personnel, soas to minimize therisk of possible
ignition due to incorrect parts or improper service .
This appliance must be earth ed.Use the proper power source according to thenameplate.
Keep ventilation openings, in the appliance enclosure or in the built-instructure, clearof obstruction .
Note:
Risk Of Fire or Explosion- Flammable Refrigerant Used
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Safety Precautions
Do not damage the refrigerant circuit.
This appliance is not intended for use by persons (includingchildren) with reducedphysical sensory
or mental cap abi ties or lack of experience and knowledge unless they havebeen given
supervision or instruction concerning use of the appliance by a person responsible fortheir safety.
Children should be supervised to ensure that they do not play with the appliance.
This appliance must be earthed.And use the 110-120V/60Hzearthed power supply.
Do not store explosive substances such as aerosol cans with a flammable propellantin this appliance.
This appliance is intended to be used in household and similar applications such asEg.staff kitchen
areas in shops offices and other working environments
Eg.farmhouses and by clients in hotels motels and other residential type environments
Eg.bedandbreakfast type environments
Eg.catering and similar non-retail applications.
Note:
COLOR
WIRING
Yellow
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Operation & Installation
MAIN UNIT CONSTRUCTION
ICE-MAKING AND ITS WATER TANK PARTS
1. Top cover
2. Door for ice taking
3. Ice-making & its water tank assembly: Including ice-making evaporator, water tank, water pump
and some detecting parts
4. Front panel
5. Operation panel
6. Air outlet: Must keep the air circulate smoothly, hot air will blow out when unit running.
7. Water draining port Normal plugged with the cap. When need to drain the water, unplug the cap.
And connect the white drain pipe.
8. Water inlet port for water supply: Use to connect the water supply pipe.
Accessory: 2 meters long and white color water drain pipe
water quick connector of the water faucet,
¢6.35mm diameter and white color water supply pipe(3 meters long
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Operation & Installation
OPERATION PANEL
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Operation & Installation
EXPLOSIVE DRAWINGS
(Option)
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Operation & Installation
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Operation & Installation
UNPACKING YOUR ICE MAKER
INSTALLATION LOCATION REQUIREMENT
This unit is not for outdoor use. Keep theproper roomtemperature and inlet watertemperature
according to above specification table. Otherwise it will affect the ice making performance.
This unit should not be located near any heat resource.
The unit should be located on a firm&level foundation at normal countertop height.
There must beat least 5CM clearance at rear side for connection and 25CM clearance infront to open
the door and keep good air circulation.
Do not put anything on the top of the icemaker
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Operation & Installation
ELECTRICAL REQUIREMENT&CONNECTIONS
Note:
Note:
This unit must be earthed
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Operation & Installation
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Operation & Installation
Starting up:
OPERATION THE ICE-MAKING PROCESS
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Operation & Installation
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Tips & Maintenance
PREPARING THE ICE MAKER FOR LONG STORAGE
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Tips & Maintenance
EXTERIOR CLEANING
INTERIOR CLEANING
ICE MAKING PARTS CLEANING
For Ice Storage Bin
WARING
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Tips & Maintenance
For the water tank and ice-full detecting plate
After cleaning the interior parts and install back to its respective position,and return
machine to work,discard first batch of ice.
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Tips & Maintenance
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Tips & Maintenance
CLEANING SUGGESTION
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Tips & Maintenance
CORRECT DISPOSAL OF THIS PRODUCT
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Specifications
DIMENSIONS/CONNECTIONS
RATING
Water
Drainage Port
Water In let
Port
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Specfcations
WIRING DIAGRAM
NORMAL SOUNDS
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Warranty
Euhomy offers a limited 1-year warranty (“ warranty period” ) on all of our products purchased new and
unused from Euhomy company, with an original proof of purchase and where a defect has arisen, wholly
or substantially, as a result of faulty manufacture, parts or workmanship during the warranty period. The
warranty does not apply where damage is caused by other factors, including without limitation:
(a) normal wear and tear;
(b) abuse, mishandling, accident, or failure to follow operating instructions;
(c) exposure to liquid or infiltration of foreign particles;
(d) servicing or modifications of the product other than by Euhomy;
(e) commercial or non-household use.
The Euhomy warranty covers all costs related to restoring the proven defective product through repair or
replacement of any defective part and necessary labor so that it conforms to its original specifications. A
replacement product may be provided instead of repairing a defective product. Euhomy’ s exclusive
obligation under this warranty is limited to such repair or replacement. A receipt indicating the purchase
date is requied for any claim, so please keep all receipts in a safe place. Although greatly appreciated, the
product registration is not required to activate any warranty and product registration does not eliminate the
need for the original proof of purchase.The warranty becomes void if attmpts at repair are made by
non-authorized third parties and/or if spare parts, other than those provided by Euhomy, are used.
You may also arrange for service after the warranty expires at an additional cost. These are our general
terms for warranty service, but we always urge our customers to reach out to us with any issue, regardless
of warranty terms. If you have an issue with a Euhomy product, please contact us ([email protected]),
and we will do our best to resolve it for you.
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Troubleshooting-euhom[email protected]
Problem
Possible Cause
Solution
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Thank you for selecting our quality appliance. Please be sure to read this user manual
carefully before using. Any question, please contact the professional service for help.
Euhomy
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Euhomy IM-02-W Questions and Answers

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