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1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support
Warranty and Product Registration
Limited Lifetime Warranty
The seller warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and
workmanship for its lifetime. If the product should prove defective in material or workmanship within that period, Seller will repair or
replace the product, in its sole discretion. Service under this Warranty can only be obtained by your delivering or shipping the product
(with all shipping or delivery charges prepaid) to: Tripp Lite, 1111 W. 35th St., Chicago, IL 60609. Seller will pay return shipping
charges.THIS WARRANTY DOES NOT APPLY TO NORMAL WEAR OR TO DAMAGE RESULTING FROM ACCIDENT, MISUSE, ABUSE OR
NEGLECT. SELLER MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY EXPRESSLY SET FORTH HEREIN. EXCEPT TO
THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES, INCLUDING ALL WARRANTIES OF MERCHANTABILITY OR
FITNESS, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE; AND THIS WARRANTY EXPRESSLY EXCLUDES
ALL INCIDENTAL AND CONSEQUENTIAL DAMAGES. (Some states do not allow limitations on how long an implied warranty lasts, and
some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions
may not apply to you. This Warranty gives you specific legal rights, and you may have other rights which vary from jurisdiction to
jurisdiction.)To receive service under this warranty, you must be the original purchaser/user of the product in question. You must
obtain a Returned Material Authorization (RMA) number from TRIPP LITE. Products must be returned to TRIPP LITE with transportation
charges prepaid and must be accompanied by a brief description of the problem and proof of date and place of purchase. TRIPP LITE;
1111 W. 35th St.; Chicago, IL 60609
WARNING: The individual user should take care to determine prior to use whether this device is suitable, adequate or safe for the use
intended. Since individual applications are subject to great variation, the manufacturer makes no representation or warranty as to the
suitability or fitness of these devices for any specific application.
Product Registration
Visit www.tripplite.com/warranty today to register your new Tripp Lite product. You’ll be automatically entered into a drawing for a
chance to win a FREE Tripp Lite product!*
* No purchase necessary. Void where prohibited. Some restrictions apply. See website for details.
Service
Your Tripp Lite product is covered by the warranty described in this manual. A variety of Extended Warranty and On-Site Service
Programs are also available from Tripp Lite. For more information on service, visit www.tripplite.com/support. Before returning your
product for service, follow these steps:
1. Review the installation and operation procedures in this manual to insure that the service problem does not originate from a
misreading of the instructions.
2. If the problem continues, do not contact or return the product to the dealer. Instead, visit www.tripplite.com/support.
3. If the problem requires service, visit www.tripplite.com/support and click the Product Returns link. From here you can request a
Returned Material Authorization (RMA) number, which is required for service. This simple on-line form will ask for your unit’s model
and serial numbers, along with other general purchaser information. The RMA number, along with shipping instructions will be
emailed to you. Any damages (direct, indirect, special or consequential) to the product incurred during shipment to Tripp Lite or an
authorized Tripp Lite service center is not covered under warranty. Products shipped to Tripp Lite or an authorized Tripp Lite service
center must have transportation charges prepaid. Mark the RMA number on the outside of the package. If the product is within its
warranty period, enclose a copy of your sales receipt. Return the product for service using an insured carrier to the address given
to you when you request the RMA.
Regulatory Compliance Identification Numbers
For the purpose of regulatory compliance certifications and identification, your Tripp Lite product has been assigned a unique series
number. The series number can be found on the product nameplate label, along with all required approval markings and information.
When requesting compliance information for this product, always refer to the series number. The series number should not be
confused with the marketing name or model number of the product.
WEEE Compliance Information for Tripp Lite Customers and Recyclers (European Union)
Under the Waste Electrical and Electronic Equipment (WEEE) Directive and implementing regulations, when customers buy
new electrical and electronic equipment from Tripp Lite they are entitled to:
• Send old equipment for recycling on a one-for-one, like-for-like basis (this varies depending on the country)
• Send the new equipment back for recycling when this ultimately becomes waste
Tripp Lite has a policy of continuous improvement. Product specifications are subject to change without notice.
17-04-340-93358A.indb 4 5/5/2017 9:15:00 AM
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