Contents
Safety information.......................................................................................5
Learning about the printer...........................................................................7
Thank you for choosing this printer!.........................................................................................................7
Finding information about the printer......................................................................................................7
Selecting a location for the printer............................................................................................................8
Printer configurations...............................................................................................................................9
Understanding the printer control panel................................................................................................10
Minimizing your printer's environmental impact........................................12
Saving paper and toner...........................................................................................................................12
Saving energy..........................................................................................................................................12
Reducing printer noise............................................................................................................................13
Recycling..................................................................................................................................................14
Additional printer setup.............................................................................15
Installing internal options........................................................................................................................15
Installing hardware options.....................................................................................................................24
Attaching cables......................................................................................................................................26
Verifying printer setup............................................................................................................................27
Setting up the printer software...............................................................................................................28
Setting up wireless printing.....................................................................................................................30
Installing the printer on an Ethernet network........................................................................................35
Changing port settings after installing a new network Internal Solutions Port......................................38
Setting up serial printing.........................................................................................................................39
Loading paper and specialty media............................................................42
Setting the paper size and type...............................................................................................................42
Setting the printer to detect the paper size loaded in a tray..................................................................42
Configuring Universal paper settings......................................................................................................43
Loading the standard or optional 500‑sheet trays..................................................................................44
Loading A5 or Statement paper sizes......................................................................................................46
Loading B5 or Executive paper sizes........................................................................................................46
Loading the 2000‑sheet high capacity feeder.........................................................................................47
Loading the 2,000-sheet dual input trays................................................................................................49
Contents 2
Loading the multipurpose feeder............................................................................................................51
Loading letter‑ or A4‑size paper in the short‑edge orientation..............................................................54
Linking and unlinking trays......................................................................................................................55
Paper and specialty media guidelines.........................................................58
Paper guidelines......................................................................................................................................58
Supported paper sizes, types, and weights.............................................................................................60
Printing......................................................................................................65
Printing a document................................................................................................................................65
Printing on specialty media.....................................................................................................................65
Printing confidential and other held jobs................................................................................................69
Printing from a mobile device.................................................................................................................71
Printing from a flash drive.......................................................................................................................72
Printing information pages......................................................................................................................73
Canceling a print job................................................................................................................................74
Supported finishing features...................................................................................................................75
Adjusting toner darkness.........................................................................................................................77
Understanding printer menus....................................................................78
Menus list................................................................................................................................................78
Paper menu.............................................................................................................................................79
Reports menu..........................................................................................................................................88
Network/Ports menu...............................................................................................................................89
Security menu.........................................................................................................................................99
Settings menu........................................................................................................................................102
Help menu.............................................................................................................................................120
Maintaining the printer............................................................................122
Cleaning the exterior of the printer......................................................................................................122
Storing supplies.....................................................................................................................................122
Conserving supplies...............................................................................................................................122
Checking the status of supplies.............................................................................................................123
Ordering supplies..................................................................................................................................123
Replacing supplies.................................................................................................................................125
Moving the printer................................................................................................................................130
Contents 3
Administrative support............................................................................134
Finding advanced networking and administrator information.............................................................134
Using the Embedded Web Server.........................................................................................................134
Checking the virtual display...................................................................................................................134
Checking the device status....................................................................................................................135
Setting up e‑mail alerts.........................................................................................................................135
Viewing reports.....................................................................................................................................135
Restoring the factory default settings...................................................................................................136
Troubleshooting.......................................................................................137
Solving basic problems..........................................................................................................................137
Understanding printer messages..........................................................................................................137
Clearing jams.........................................................................................................................................152
Solving printing problems.....................................................................................................................176
Solving option problems........................................................................................................................180
Solving paper feed problems.................................................................................................................183
Solving print quality problems..............................................................................................................184
Contacting customer support................................................................................................................195
Notices.....................................................................................................196
Product information..............................................................................................................................196
Edition notice........................................................................................................................................196
Power consumption..............................................................................................................................200
Index........................................................................................................209
Contents 4
Safety information
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
This product uses a ground fault circuit interrupter (GFCI). Monthly testing of the GFCI is recommended.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
• Disconnect all cords and cables from the printer before moving it.
• Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
Use only the telecommunications (RJ‑11) cord provided with this product or a 26 AWG or larger replacement when
connecting this product to the public switched telephone network.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
Safety information 5
CAUTION—SHOCK HAZARD: If you are installing an optional tray after setting up the printer, turn the printer off
and unplug the power cord, the USB cable, and the Ethernet cable before continuing.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or
make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning
storm.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
SAVE THESE INSTRUCTIONS.
Safety information 6
Learning about the printer
Thank you for choosing this printer!
We've worked hard to make sure it will meet your needs.
To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s
Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and
make sure you check the latest updates on our Web site.
We're committed to delivering performance and value with our printers, and we want to make sure you're satisfied. If
you do encounter any problems along the way, one of our knowledgeable support representatives will be delighted to
help you get back on track fast. And if you find something we could do better, please let us know. After all, you are the
reason we do what we do, and your suggestions help us do it better.
Finding information about the printer
What are you looking for? Find it here
Initial setup instructions:
• Connecting the printer
• Installing the printer software
Setup documentation—The setup documentation came
with the printer and is also available on the Lexmark Web
site at
http://support.lexmark.com.
Additional setup and instructions for using the printer:
• Selecting and storing paper and specialty media
• Loading paper
• Configuring printer settings
• Viewing and printing documents and photos
• Setting up and using the printer software
• Configuring the printer on a network
• Caring for and maintaining the printer
• Troubleshooting and solving problems
User's Guide and Quick Reference Guide—The guides are
available on the Software and Documentation CD.
For updates, visit our Web site at
http://support.lexmark.com.
Instructions for:
• Connecting the printer to an Ethernet network
• Troubleshooting printer connection problems
Networking Guide—Open the Software and
Documentation CD, and then look for Printer and
Software Documentation under the Pubs folder. From
the list of publications, click the Networking Guide link.
Help using the printer software Windows or Mac Help—Open a printer software program
or application, and then click Help.
Click
?
to view context‑sensitive information.
Notes:
• Help is automatically installed with the printer
software.
• The printer software is located in the printer
program folder or on the desktop, depending on
your operating system.
Learning about the printer 7
What are you looking for? Find it here
The latest supplemental information, updates, and customer
support:
• Documentation
• Driver downloads
• Live chat support
• E‑mail support
• Voice support
Lexmark Support Web site—
http://support.lexmark.com
Note: Select your country or region, and then select
your product to view the appropriate support site.
Support telephone numbers and hours of operation for
your country or region can be found on the Support Web
site or on the printed warranty that came with your
printer.
Record the following information (located on the store
receipt and at the back of the printer), and have it ready
when you contact customer support so that they may
serve you faster:
• Machine Type number
• Serial number
• Date purchased
• Store where purchased
Warranty information Warranty information varies by country or region:
• In the US—See the Statement of Limited Warranty
included with this printer, or at
http://support.lexmark.com.
• In other countries and regions—See the printed
warranty that came with your printer.
Selecting a location for the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any
options, leave enough room for them also. It is important to:
• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight, humidity extremes, or temperature fluctuations
– Clean, dry, and free of dust
• Allow the following recommended amount of space around the printer for proper ventilation:
Learning about the printer 8
1
2
3
4
5
1 460 mm (18.1 in.)
2 640 mm (25.2 in.)
3 460 mm (18.1 in.)
4 200 mm (7.9 in.)
5 1724 mm (67.9 in.)
Printer configurations
Basic model
1
2
3
4
5
1 Standard exit bin
2 Printer control panel
3 Standard tray (Tray 1)
4 Standard tray (Tray 2)
5 Multipurpose feeder
Learning about the printer 9
Configured model
1
2
3
4
5
6
7
8
1 Bridge unit assembly
2 Finisher
3 Printer control panel
4 Optional 500‑sheet trays (Tray 3 and Tray 4 or 2,000‑sheet dual input trays)
5 Standard 500‑sheet trays (Tray 1 and Tray 2)
6 Optional 2,000‑sheet high capacity feeder (Tray 5)
7 Multipurpose feeder
8 Duplex unit
Understanding the printer control panel
123
456
789
0#
1
2
3
4
5
6
7
8
9
Item Description
1 Menu button
Opens the menu index
Note: The menus are available only when the printer is in the Ready state.
Learning about the printer 10
Item Description
2 Back button
Returns the display to the previous screen
3 Display Shows messages that communicate the status of the printer
4 Indicator light
• Off—The power is off.
• Blinking green—The printer is warming up, processing data, or printing.
• Solid green—The printer is on, but idle.
• Solid red—Operator intervention is needed.
5 Select button
• Opens a menu item and displays the available values or settings.
• Saves a displayed menu item as the new user default setting.
Notes:
• When a new setting is saved as the user default setting, it remains in effect until a new
setting is saved or until factory default settings are restored.
• Settings chosen from a software program can also change or override the user default
settings selected from the printer control panel.
6 Keypad
123
456
78 9
0#
Enter numbers, letters, or symbols on the display.
7 Navigation buttons
Press the up or down arrow buttons to scroll through menus or menu items, or to increase or
decrease a value when entering numbers.
Press the left or right arrow buttons to scroll through menu settings (also called values or
options), or to scroll through text that rolls to another screen.
8 Stop button
Stops all printer activity
A list of options is offered once Stopped appears on the display.
9 USB port Insert a flash drive into the front of the printer to print saved files.
Note: Only the front USB port supports flash drives.
Learning about the printer 11
Minimizing your printer's environmental impact
Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact
on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide
collection and recycling programs. For more information, see:
• The Notices chapter
• The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
• The Lexmark recycling program at www.lexmark.com/recycle
By selecting certain printer settings or tasks, you may be able to reduce your printer's impact even further. This chapter
outlines the settings and tasks that may yield a greater environmental benefit.
Saving paper and toner
Using recycled paper and other office papers
As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for
use in laser (electrophotographic) printers. In 1998, Lexmark presented to the US government a study demonstrating
that recycled paper produced by major mills in the US fed as well as non-recycled paper. However, no blanket statement
can be made that all recycled paper will feed well.
Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper
from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no
reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply
to recycled paper.
• Low moisture content (4–5%)
• Suitable smoothness (100–200 Sheffield units, or 140–350 Bendtsen units, European)
Note: Some much smoother papers (such as premium 24 lb laser papers, 50–90 Sheffield units) and much
rougher papers (such as premium cotton papers, 200–300 Sheffield units) have been engineered to work very
well in laser printers, despite surface texture. Before using these types of paper, consult your paper supplier.
• Suitable sheet-to-sheet coefficient of friction (0.4–0.6)
• Sufficient bending resistance in the direction of feed
Recycled paper, paper of lower weight (<60 g/m
2
[16 lb bond]) and/or lower caliper (<3.8 mils [0.1 mm]), and paper
that is cut grain-short for portrait (or short-edge) fed printers may have lower bending resistance than is required for
reliable paper feeding. Before using these types of paper for laser (electrophotographic) printing, consult your paper
supplier. Remember that these are general guidelines only and that paper meeting these guidelines may still cause
paper feeding problems in any laser printer (for example, if the paper curls excessively under normal printing
conditions).
Saving energy
Adjusting Power Saver
Available settings range from 2–240 minutes. The factory default setting is 10 minutes.
Minimizing your printer's environmental impact 12
To increase or decrease the number of minutes before the printer enters Power Saver mode, do one of the following:
Using the Embedded Web Server
1
Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2 Click Settings, and then click General Settings.
3 Click Timeouts.
4 In the Power Saver box, increase or decrease the number of minutes you want the printer to wait before it enters
Power Saver mode.
5 Click Submit.
Using the printer control panel
1
Make sure the printer is on and Ready appears.
2 Press .
3 Press the up or down arrow button until Settings appears, and then press .
4 Press the up or down arrow button until General Settings appears, and then press .
5 Press the up or down arrow button until Timeouts appears, and then press .
6 Press the up or down arrow button until Power Saver appears, and then press .
7 Press the up or down arrow button to increase or decrease the number of minutes before the printer enters Power
Saver mode, and then press
.
Reducing printer noise
Use Quiet Mode to reduce the printer noise.
Note: See the table for the multiple settings that change when you select a Quiet Mode setting.
Choose To
On Reduce printer noise.
• You may notice a reduction in processing speed.
• Printer engine motors do not start until a job is ready to
print. You may notice a short delay before the first page
is printed.
• Fans run at a reduced speed or are turned off.
• If your printer has faxing capability, fax sounds are
reduced or disabled, including those made by the fax
speaker and ringer.
Minimizing your printer's environmental impact 13
Choose To
Off Use factory default settings. This setting supports the
performance specifications for your printer.
To select a Quiet Mode setting:
1 From the printer control panel, press .
2 Press the arrow buttons until Settings appears, and then press .
3 Press the arrow buttons until General Settings appears, and then press .
4 Press the arrow buttons until Quiet Mode appears, and then press .
5 Select the setting you want, and then press .
Submitting changes appears.
Recycling
Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information,
see:
• The Notices chapter
• The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
• The Lexmark recycling program at www.lexmark.com/recycle
Recycling Lexmark products
To return Lexmark products for recycling:
1 Go to www.lexmark.com/recycle.
2 Find the product type you want to recycle, and then select your country or region from the list.
3 Follow the instructions on the computer screen.
Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled through your local
recycling center. Contact your local recycling center to determine the items they accept.
Minimizing your printer's environmental impact 14
Additional printer setup
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
You can customize your printer connectivity and memory capacity by adding optional cards. The instructions in this
section explain how to install the available cards; you can also use them to locate a card for removal.
Available internal options
• Memory cards
– Printer memory
– Flash memory
– Fonts
• Firmware cards
– Bar Code and Forms
– IPDS and SCS/TNe
– PrintCryption
TM
• Printer hard disk
• Lexmark
TM
Internal Solutions Ports (ISP)
– RS‑232‑C Serial ISP
– Parallel 1284‑B ISP
– MarkNet
TM
N8150 802.11 b/g/n Wireless ISP
– MarkNet N8130 10/100 Fiber ISP
– MarkNet N8120 10/100/1000 Ethernet ISP
All of these options may not be available. For more information, contact the place where you purchased the printer.
Additional printer setup 15
Accessing the system board to install internal options
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Note: This task requires a flathead screwdriver.
1 Remove the cover.
a Turn the screws on the cover counterclockwise to loosen them, but do not remove them.
b Pull the cover forward to remove it.
2 Use the following illustration to locate the appropriate connector.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or connectors.
Additional printer setup 16
2
1
3
1 Hard disk connector
2 Flash memory or firmware card connectors
3 Printer memory card connector
Installing a memory card
CAUTION—SHOCK HAZARD: If you are installing memory or option cards sometime after setting up the printer,
then turn the printer off and unplug the power cord from the wall outlet before continuing. If you have any
other devices attached to the printer, then turn them off as well and unplug any cables going to the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
An optional memory card can be purchased separately and attached to the system board. To install the memory card:
1 Access the system board.
Note: This task requires a flathead screwdriver.
2 Unpack the memory card.
Note: Avoid touching the connection points along the edge of the card.
Additional printer setup 17
3 Open the memory card connector latches.
4 Align the notch on the memory card with the ridge on the connector.
5 Push the memory card straight into the connector until it clicks into place.
6 Reattach the system board cover.
Additional printer setup 18
Installing a flash memory or firmware card
The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed,
but the connectors are interchangeable.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1 Access the system board.
Note: This task requires a flathead screwdriver.
2 Unpack the card.
Note: Avoid touching the connection points along the edge of the card.
3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board.
1
2
1 Plastic pins
2 Metal pins
4 Push the card firmly into place.
Additional printer setup 19
Notes:
• The entire length of the connector on the card must touch and be flush against the system board.
• Be careful not to damage the connectors.
5 Reattach the system board cover.
Installing an internal print server or port interface card
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electrical components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
Note: A #2 Phillips screwdriver is needed to install an internal print server or port interface card.
An internal print server allows connection from the printer to the local area network (LAN). An optional port interface
card expands the ways the printer can connect to a computer or external print server.
1 Access the system board.
2 Unpack the internal print server or port interface card.
3 Remove the metal plate on the system board tray that covers the connector slot and save the metal plate.
4 Align the connector on the internal print server or port interface card with the connector on the system board.
Note: The cable connectors on the side of the optional card must fit through the opening in the faceplate.
Additional printer setup 20
5 Push the internal print server or port interface card firmly into the card connector on the system board.
6 Insert a screw into the hole on the right side of the connector slot. Gently tighten the screw to secure the card to
the system board tray.
7 Reinstall the system board.
Installing a printer hard disk
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electrical components and hard disks are easily damaged by static
electricity. Touch something metal on the printer before touching any system board electronic components,
connectors, or the hard disk.
Note: A #2 Phillips screwdriver is needed to attach the hard disk to the mounting plate.
1 Access the system board.
2 Remove the mounting plate, hard disk, ribbon cable, and attachment screws from the package.
Additional printer setup 21
3 Attach the ribbon cable to the hard disk.
4 Attach the mounting plate to the hard disk with the screws.
5 Press the ribbon cable connector into the hard disk connector on the system board.
Additional printer setup 22
6 Flip the hard disk over, and then press the three posts on the mounting plate into the holes on the system board.
The hard disk snaps into place.
7 Reinstall the system board.
Replacing the access panel
After you have installed options on the printer system board, follow these steps to reattach the access panel.
Note: This operation requires a #2 Phillips screwdriver.
1 Align the tabs on the right side of the access panel with the slots on the printer.
2 Slide the panel to the right, and then push it towards the printer.
1
2
Additional printer setup 23
3 Tighten the screws.
4 Plug the printer power cord back into a properly grounded electrical outlet, and then turn the printer on.
Installing hardware options
Order of installation
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
Install the printer and any options you have purchased in the following order:
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
• Printer stand or caster base
• 2,000‑sheet dual trays and high capacity feeder
• Standard or optional 500‑sheet trays
• Duplex unit
• Printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
For more information on installing a printer stand, caster base, or 2,000‑sheet tray, see the setup documentation that
came with the option.
Additional printer setup 24
Installing optional trays
The printer supports the following optional input sources:
• 2 Tray Module (two 500‑sheet trays)
• 2,000‑sheet dual input trays
• 2,000‑sheet high capacity feeder
• Duplex unit
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—SHOCK HAZARD: If you are installing an optional tray after setting up the printer, then turn the
printer off and unplug the power cord, the USB cable, and the Ethernet cable before continuing.
1 Unpack the optional tray, and remove all packing material.
2 Place the tray in the location chosen for the printer.
Note: If you are installing more than one optional tray, the 2,000‑sheet dual input trays must always be installed
as the first optional trays (configuring from the bottom up).
Note: The optional 500‑sheet trays and optional 2,000‑sheet dual input trays are interchangeable.
1
2
3
4
1
2
3
4
1 Tray 3 and Tray 4 (500-sheet trays or 2,000-sheet dual input trays)
2 Tray 1 and Tray 2 (500-sheet trays)
3 Tray 5 (2,000-sheet high capacity feeder)
4 Duplex unit
Note: Optional trays lock together when stacked. Remove stacked trays one at a time from the top down.
Additional printer setup 25
3 Align the printer with the tray, and then lower the printer into place.
4 Turn the printer back on.
5 Set the printer software to recognize the optional input source. For more information, see “Updating available
options in the printer driver” on page 29.
Attaching cables
Connect the printer to the computer using a USB cable or Ethernet cable.
Be sure to match the following:
• The USB symbol on the cable with the USB symbol on the printer
• The appropriate Ethernet cable to the Ethernet port
Additional printer setup 26
USB port Ethernet port
Verifying printer setup
• Print a menu settings page to verify that all printer options are installed correctly. A list of installed options appears
toward the bottom of the page. If an option you installed is not listed, then it is not installed correctly. Remove the
option and install it again.
• Print a network setup page to verify that your printer is correctly connected to the network. This page also provides
important information that aids network printing configuration.
Printing a menu settings page
Print a menu settings page to review the current menu settings and to verify printer options are installed correctly.
Note: If you have not made any menu item settings changes yet, then the menu settings page lists all the factory
default settings. Once you select and save other settings from the menus, they replace the factory default settings as
user default settings. A user default setting remains in effect until you access the menu again, choose another value,
and save it. To restore the factory default settings, see “Restoring the factory default settings” on page 136.
1 Make sure the printer is on and Ready appears.
2 From the printer control panel, press .
3 Press the up or down arrow button until Reports appears, and then press .
4 Press the up or down arrow button until Menu Settings Page appears, and then press .
After the menu settings page prints, the printer returns to the Ready state.
Additional printer setup 27
Printing a network setup page
If the printer is attached to a network, then print a network setup page to verify the network connection. This page
also provides important information that aids network printing configuration.
1 Make sure the printer is on and Ready appears.
2 From the printer control panel, press .
3 Press the up or down arrow button until Reports appears, and then press .
4 Press the up or down arrow button until Network Setup Page appears, and then press .
Note: If an optional internal print server is installed, Print Network <x> Setup Page appears.
5 Check the first section on the network setup page, and confirm that Status is “Connected.”
If Status is “Not Connected,” the LAN drop may not be active, or the network cable may be malfunctioning. Consult
a system support person for a solution, and then print another network setup page.
Setting up the printer software
Installing the printer software
Notes:
• If you installed the printer software on the computer before but need to reinstall the software, then uninstall
the current software first.
• Close all open software programs before installing the printer software.
1 Obtain a copy of the software installer package.
• From the Software and Documentation CD that came with your printer.
• From our Web site:
Go to
http://support.lexmark.com, and then navigate to:
SUPPORT & DOWNLOAD > select your printer > select your operating system
2 Double‑click the software installer package.
Wait for the installation dialog to appear.
If you are using a Software and Documentation CD and the installation dialog does not appear, then do the following:
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type D:\setup.exe > OK.
In Windows 7 or earlier
a
Click or click Start, and then click Run.
b In the Start Search or Run dialog, type D:\setup.exe.
c Press Enter, or click OK.
Additional printer setup 28
In Macintosh
Click the CD icon on the desktop.
Note: D is the letter of your CD or DVD drive.
3 Click Install, and then follow the instructions on the computer screen.
Updating available options in the printer driver
When any hardware options are installed, you may need to manually add the options in the printer driver to make
them available for use.
For Windows users
1 Open the printers folder.
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type control printers > OK
In Windows 7 or earlier
a Click or click Start, and then click Run.
b In the Start Search or Run dialog, type control printers.
c Press Enter, or click OK.
2 Depending on your device, do either of the following:
• Press and hold the printer you want to update.
• Right‑click the printer you want to update.
3 From the menu that appears, do either of the following:
• For Windows 7 or later, select Printer properties.
• For earlier versions, select Properties.
4 Click the Configuration tab.
5 Do either of the following:
• Click Update Now ‑ Ask Printer.
• Under Configuration Options, manually add any installed hardware options.
6 Click Apply.
For Macintosh users
1 From the Apple menu, navigate to either of the following:
• System Preferences > Print & Scan > select your printer > Options & Supplies > Driver
• System Preferences > Print & Fax > select your printer > Options & Supplies > Driver
2 Add any installed hardware options, and then click OK.
Additional printer setup 29
Setting up wireless printing
Follow these instructions if your printer model is wireless.
Note: A Service Set Identifier (SSID) is a name assigned to a wireless network. Wireless Encryption Protocol (WEP)
and Wi-Fi Protected Access (WPA) are types of security used on a network.
Preparing to set up the printer on a wireless network
Notes:
• Make sure your access point (wireless router) is turned on and is working properly.
• Do not connect the installation or network cables until prompted to do so by the setup software.
Make sure you have the following information before setting up the printer on a wireless network:
• SSID—The SSID is also referred to as the network name.
• Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.
• Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.
Some ad hoc networks will also require the automatic setting. Check with your system support person if you are
not sure which channel to select.
• Security Method—There are four basic options for Security Method:
– WEP key
If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the key
currently in use on the network by selecting the default WEP transmit key.
– WPA or WPA2 preshared key or passphrase
WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set
for the same type on the router and on the printer, or the printer will not be able to communicate on the
network.
– 802.1X–RADIUS
If you are installing the printer on an 802.1X network, then you may need the following:
• Authentication type
• Inner authentication type
• 802.1X user name and password
• Certificates
– No security
If your wireless network does not use any type of security, then you will not have any security information.
Note: Using an unsecured wireless network is not recommended.
Notes:
– If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility
of the computer network adapter, and then look for the network name. If you cannot find the SSID or the
security information for your network, then see the documentation that came with the access point or contact
your system support person.
Additional printer setup 30
– To find the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation that
came with the access point, see the Embedded Web Server associated with the access point, or consult your
system support person.
Installing the printer on a wireless network (Windows)
Before installing the printer on a wireless network, make sure:
• Your wireless network is set up and is working properly.
• The computer you are using is connected to the same wireless network where you want to set up the printer.
1 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.
2
1
Note: Make sure the printer and the computer are fully on and ready.
Warning—Potential Damage: Do not connect the USB cable until instructed to do so on the computer screen.
2 Obtain a copy of the software installer package.
• From the Software and Documentation CD that came with your printer.
• From our Web site:
Go to
http://support.lexmark.com, and then navigate to:
SUPPORT & DOWNLOAD > select your printer > select your operating system
3 Double‑click the software installer package.
Wait for the installation dialog to appear.
If you are using the Software and Documentation CD and the installation dialog does not appear, then do the
following:
Additional printer setup 31
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type D:\setup.exe > OK
In Windows 7 or earlier
a
Click or click Start, and then click Run.
b In the Start Search or Run dialog, type D:\setup.exe.
c Press Enter or click OK.
Note: D is the letter of your CD or DVD drive.
4 Click Install, and then follow the instructions on the computer screen.
5 Select Wireless connection when asked to choose a connection type.
6 From the Wireless Configuration dialog, select Guided Setup (Recommended).
Note: Choose Advanced Setup only if you want to customize your installation.
7 Temporarily connect a USB cable between the computer on the wireless network and the printer.
Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so
you can print wirelessly.
8 Follow the instructions on the computer screen.
Note: For more information on allowing other computers on the network to use the wireless printer, see the
Networking Guide.
Installing the printer on a wireless network (Macintosh)
Note: Make sure to disconnect the Ethernet cable when installing the printer on a wireless network.
Prepare to configure the printer
1
Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.
Additional printer setup 32
2
1
2 Locate the printer MAC address.
a From the printer control panel, navigate to:
> Reports > > Network Setup Page >
or
> Reports > Network Setup Page
b In the Standard Network Card section, look for UAA (MAC).
Note: You will need this information later.
Enter the printer information
1
Access the AirPort options:
In Mac OS X version 10.5 or later
From the Apple menu, navigate to either of the following:
• System Preferences > Network > Wi‑Fi
• System Preferences > Network > AirPort
In Mac OS X version 10.4
From the Finder, navigate to:
Applications > Internet Connect > AirPort
2 From the Network Name pop‑up menu, select print server [yyyyyy], where the y’s are the last six digits of the MAC
address located on the MAC address sheet.
3 Open a Web browser.
4 From the Bookmarks menu, select Show or Show All Bookmarks.
5 Under COLLECTIONS, select Bonjour or Rendezvous, and then double‑click the printer name.
Note: The application referred to as Rendezvous in Mac OS X version 10.2 is now called Bonjour by Apple Inc.
6 From the Embedded Web Server, navigate to the location of the wireless settings information.
Additional printer setup 33
Configure the printer for wireless access
1
Type the network name (SSID) in the appropriate field.
2 Select Infrastructure as your Network Mode setting if you are using an access point (wireless router).
3 Select the type of security you want to use to protect the wireless network.
4 Enter the security information necessary for the printer to connect to the wireless network.
5 Click Submit.
6 Open the AirPort application on the computer:
In Mac OS X version 10.5 or later
From the Apple menu, navigate to either of the following:
• System Preferences > Network > Wi‑Fi
• System Preferences > Network > AirPort
In Mac OS X version 10.4
From the Finder, navigate to:
Applications > Internet Connect > AirPort
7 From the Network pop‑up menu, select the name of the wireless network.
Configure your computer to use the printer wirelessly
To print on a network printer, each Macintosh user must install a custom printer driver file and create a print queue in
the Printer Setup Utility or Print Center.
1 Install a printer driver file on the computer:
a Obtain a copy of the software installer package.
• From the Software and Documentation CD that came with your printer.
• From our Web site:
Go to
http://support.lexmark.com, and then navigate to:
SUPPORT & DOWNLOAD > select your printer > select your operating system
b Double‑click the installer package for the printer.
c Follow the instructions on the computer screen.
d Select a destination, and then click Continue.
e From the Easy Install screen, click Install.
f Type the user password, and then click OK.
All necessary applications are installed in the computer.
g Click Close when the installation is complete.
2 Add the printer:
a For IP printing:
In Mac OS X version 10.5 or later
1 From the Apple menu, navigate to either of the following:
• System Preferences > Print & Scan
• System Preferences > Print & Fax
Additional printer setup 34
2 Click +.
3 If necessary, click Add Printer or Scanner or Add Other Printer or Scanner.
4 Click the IP tab.
5 Type the IP address of the printer in the address field, and then click Add.
In Mac OS X version 10.4
1 From the Finder, navigate to:
Applications > Utilities
2 Double‑click Printer Setup Utility or Print Center.
3 From the Printer List, choose Add, and then click IP Printer.
4 Type the IP address of the printer in the address field, and then click Add.
b For AppleTalk printing:
Notes:
• Make sure AppleTalk is activated on your printer.
• This feature is supported only in Mac OS X version 10.5 or earlier.
In Mac OS X version 10.5
1 From the Apple menu, navigate to:
System Preferences > Print & Fax
2 Click +, and then navigate to:
AppleTalk > select the printer from the list > Add
In Mac OS X version 10.4
1 From the Finder, navigate to:
Applications > Utilities
2 Double‑click Printer Setup Utility or Print Center.
3 From the Printer List, click Add.
4 Click Default Browser tab > More Printers.
5 From the first pop‑up menu, select AppleTalk.
6 From the second pop‑up menu, select Local AppleTalk Zone.
7 Select the printer from the list, and then click Add.
Installing the printer on an Ethernet network
Note: Make sure you have completed the initial setup of the printer.
For Windows users
1 Obtain a copy of the software installer package.
• From the Software and Documentation CD that came with your printer.
• From our Web site:
Go to
http://support.lexmark.com, and then navigate to:
SUPPORT & DOWNLOAD > select your printer > select your operating system
2 Double‑click the software installer package.
Wait for the installation dialog to appear.
Additional printer setup 35
If you are using the Software and Documentation CD and the installation dialog does not appear, then do the
following:
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type D:\setup.exe > OK
In Windows 7 or earlier
a
Click or click Start, and then click Run.
b In the Start Search or Run dialog, type D:\setup.exe.
c Press Enter or click OK.
Note: D is the letter of your CD or DVD drive.
3 Click Install, and then follow the instructions on the computer screen.
Note: To configure the printer using a static IP address, IPv6, or scripts, select Advanced Options >
Administrator Tools.
4 Select Ethernet connection, and then click Continue.
5 Attach the Ethernet cable when instructed to do so.
6 Select the printer from the list, and then click Continue.
Note: If the configured printer does not appear in the list, then click Modify Search.
7 Follow the instructions on the computer screen.
For Macintosh users
1 Allow the network DHCP server to assign an IP address to the printer.
2 Obtain the printer IP address either:
• From the printer control panel
• From the TCP/IP section in the Network/Ports menu
• By printing a network setup page or menu settings page, and then finding the TCP/IP section
Note: You will need the IP address if you are configuring access for computers on a different subnet than the printer.
3 Install the printer driver on the computer.
a Double‑click the installer package for the printer.
b Follow the instructions on the computer screen.
c Select a destination, and then click Continue.
d From the Easy Install screen, click Install.
e Type the user password, and then click OK.
All the necessary applications are installed on the computer.
f Click Close when the installation is complete.
4 Add the printer.
• For IP printing:
Additional printer setup 36
In Mac OS X version 10.5 or later
a
From the Apple menu, navigate to either of the following:
– System Preferences > Print & Scan
– System Preferences > Print & Fax
b Click +.
c If necessary, click Add Printer or Scanner or Add Other Printer or Scanner.
d Click the IP tab.
e Type the printer IP address in the address field, and then click Add.
In Mac OS X version 10.4 or earlier
a
From the Finder, navigate to:
Applications > Utilities
b Double‑click Printer Setup Utility or Print Center.
c From the printer list, click Add, and then click IP Printer.
d Type the scanner IP address in the address field, and then click Add.
• For AppleTalk printing:
Notes:
– Make sure AppleTalk is activated on your printer.
– This feature is supported only in Mac OS X version 10.5 or earlier.
In Mac OS X version 10.5
a
From the Apple menu, navigate to:
System Preferences > Print & Fax
b Click +, and then navigate to:
AppleTalk > select your printer > Add
In Mac OS X version 10.4 or earlier
a
From the Finder, navigate to:
Applications > Utilities
b Double‑click Printer Setup Utility or Print Center.
c From the printer list, click Add.
d Click Default Browser tab > More Printers.
e From the first pop‑up menu, select AppleTalk.
f From the second pop‑up menu, select Local AppleTalk Zone.
g Select the device from the list, and then click Add.
Note: If the scanner does not show up in the list, then you may need to add it using the IP address. For more
information, contact your system support person.
Additional printer setup 37
Changing port settings after installing a new network Internal
Solutions Port
When a new Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers
that access the printer must be updated since the printer will be assigned a new IP address. All computers that access
the printer must be updated with this new IP address.
Notes:
• If the printer has a static IP address, then you do not need to make any changes to the computer configurations.
• If the computers are configured to use the network name, instead of an IP address, then you do not need to
make any changes to your computer configurations.
• If you are adding a wireless ISP to a printer previously configured for an Ethernet connection, then make sure
the printer is disconnected from the Ethernet network when you configure the printer to operate wirelessly. If
the printer is connected to the Ethernet network, then the wireless configuration completes, but the wireless
ISP is inactive. To activate the wireless ISP, disconnect the printer from the Ethernet network, turn off the
printer, and then turn it back on.
• Only one network connection is active at a time. To switch between Ethernet and wireless connection types,
turn off the printer, connect the cable (to switch to an Ethernet connection) or disconnect the cable (to switch
to a wireless connection), and then turn the printer back on.
For Windows users
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer control panel. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Open the printers folder.
In Windows 8
From the Search charm, type Run and then navigate to:
Apps list > Run > type control printers > OK
In Windows 7 or earlier
a
Click , or click Start and then click Run.
b In the Start Search or Run dialog, type control printers.
c Press Enter, or click OK.
3 To select the printer that has changed, do either of the following:
• Press and hold the printer, and then select Printer properties.
• Right‑click the printer, and then select Printer properties (Windows 7 or later) or Properties (earlier versions).
Note: If there is more than one copy of the printer, then update all of them with the new IP address.
4 Click the Ports tab.
5 Select the port from the list, and then click Configure Port.
Additional printer setup 38
6 Type the new IP address in the “Printer Name or IP Address” field.
7 Click OK > Close.
For Macintosh users
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer control panel. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Add the printer.
• For IP printing:
a From the Apple menu, navigate to either of the following:
– System Preferences > Print & Scan
– System Preferences > Print & Fax
b Click +.
c Click the IP tab.
d Type the printer IP address in the address field, and then click Add.
• For AppleTalk printing:
Notes:
– Make sure AppleTalk is activated on your printer.
– This feature is supported only in Mac OS X version 10.5.
a From the Apple menu, navigate to:
System Preferences > Print & Fax
b Click +, and then navigate to:
AppleTalk > select the printer > Add
Setting up serial printing
Use serial printing to print when the computer is far from the printer or to print at a reduced speed.
After installing the serial or communication (COM) port, configure the printer and the computer. Make sure you have
connected the serial cable to the COM port on your printer.
1 Set the parameters in the printer.
a From the printer control panel, navigate to the menu for the port settings.
b Locate the menu for the serial port settings, and then adjust the settings, if necessary.
c Save the modified settings, and then print a menu settings page.
Additional printer setup 39
2 Install the printer driver.
a Obtain a copy of the software installer package.
• From the Software and Documentation CD that came with your printer
• From our Web site:
Go to
http://support.lexmark.com, and then navigate to:
SUPPORT & DOWNLOAD > select your printer > select your operating system
b Double‑click the software installer package.
Wait for the installation dialog to appear.
If you are using the Software and Documentation CD and the installation dialog does not appear, then do the
following:
In Windows 8
From the Search charm type run, and then navigate to:
Apps list > Run > type D:\setup.exe > OK
In Windows 7 or earlier
1 Click or click Start, and then click Run.
2 In the Start Search or Run dialog, type D:\setup.exe.
3 Press Enter or click OK.
Note: D is the letter of your CD or DVD drive.
c Click Install.
d Follow the instructions on the computer screen.
e Select Advanced, and then click Continue.
f From the Configure Printer Connection dialog, select a port.
g If the port is not in the list, then click Refresh, or navigate to:
Add port > select a port type > enter the necessary information > OK
h Click Continue > Finish.
3 Set the COM port parameters.
After installing the printer driver, set the serial parameters in the COM port assigned to the printer driver.
Note: Make sure the serial parameters in the COM port match the serial parameters you set in the printer.
a Open Device Manager.
In Windows 8
From the Search charm, type run and then navigate to:
Apps list > Run > type devmgmt.msc > OK
In Windows 7 or earlier
1 Click or click Start, and then click Run.
2 In the Start Search or Run dialog, type devmgmt.msc.
3 Press Enter or click OK.
b Double‑click Ports (COM & LPT) to expand the list of available ports.
Additional printer setup 40
c Do either of the following:
• Press and hold the COM port where you attached the serial cable to your computer (example: COM1).
• Right‑click the COM port where you attached the serial cable to your computer (example: COM1).
d From the menu that appears, select Properties.
e On the Port Settings tab, set the serial parameters to the same serial parameters set in the printer.
Check the serial heading of the menu settings page for the printer settings.
f Click OK, and then close all the dialogs.
g Print a test page to verify printer installation.
Additional printer setup 41
Loading paper and specialty media
This section explains how to load the standard and optional 500- and 2,000-sheet trays and the multipurpose feeder.
It also includes information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking
trays.
Setting the paper size and type
1 Make sure that the printer is on and Ready appears.
2 From the printer control panel, press .
3 Press the up or down arrow button until Paper Menu appears, and then press .
4 Press the up or down arrow button until Paper Size/Type appears, and then press .
5 Press the up or down arrow button until the correct tray appears, and then press .
6 Press the up or down arrow button until appears next to the correct size, and then press .
7 Press the up or down arrow button until appears next to the correct paper type, and then press .
Submitting Selection appears. The printer returns to the Paper Size/Type menu.
8 Press three times to return to the Ready state.
Setting the printer to detect the paper size loaded in a tray
Size sensing disables or enables auto‑size sensing on trays. Size sensing also lets the printer detect the difference
between similar paper sizes that it otherwise cannot.
The printer trays cannot distinguish the paper size when both A5 and Statement sizes or B5 and Executive sizes are
loaded in the printer trays. From the Size Sensing menu, specify which size you want the printer to detect.
Note: The multipurpose feeder does not use auto‑size sensing and can support both A5‑ and Statement‑size or B5‑
and Executive‑size print jobs. The Size Sensing setting does not affect the multipurpose feeder settings.
1 Turn the printer off.
2 Press and hold and the right arrow button while turning the printer on.
3 Release the buttons when the screen with the clock animation appears.
The printer performs a power‑on sequence, and then Config Menu appears.
4 Press the up or down arrow button until Size Sensing appears, and then press .
A screen listing the Size Sensing settings appears.
5 Press to select the desired Tray Sensing setting.
Submitting Selection appears, followed by the Size Sensing menu.
Loading paper and specialty media 42
6 Press once, and then press the left or right arrow button until Exit Config Menu appears.
7 Press .
The printer performs its power‑on sequence, and then Ready appears.
Configuring Universal paper settings
The Universal Paper Size is a user‑defined setting that lets you print on paper sizes that are not preset in the printer
menus. Set the Paper Size for the specified tray to Universal when the size you want is not available from the Paper
Size menu. Then, specify all of the following Universal size settings for your paper:
• Units of measure (millimeters or inches)
• Portrait Width
• Portrait Height
• Feed Direction
Note: The smallest supported Universal size is 98.4 x 89 mm (3.9 x 3.5 in.); the largest is 297 x 431.8 mm
(11.7 x 17 in.).
Specify a unit of measurement
1 Make sure the printer is on and Ready appears.
2 From the printer control panel, press .
3 Press the up or down arrow button until Paper Menu appears, and then press .
4 Press the up or down arrow button until Universal Setup appears, and then press .
5 Press the up or down arrow button until Units of Measure appears, and then press .
6 Press the up or down arrow button until appears next to the correct unit of measure, and then press .
Submitting Selection appears, followed by the Universal Setup menu.
Specify the paper height and width
Defining a specific height and width measurement for the Universal paper size (in the portrait orientation) allows the
printer to support the size, including support for standard features such as duplex printing and printing multiple pages
on one sheet.
1 From the Universal Setup menu, press the up or down arrow button until Portrait Width appears, and then
press
.
2 Press the up or down arrow button to change the paper width setting, and then press .
Submitting Selection appears, followed by the Universal Setup menu.
Loading paper and specialty media 43
3 Press the up or down arrow button until Portrait Height appears, and then press .
4 Press the up or down arrow button to change the paper height setting, and then press .
Submitting Selection appears, followed by the Universal Setup menu.
Loading the standard or optional 500‑sheet trays
The printer has two standard 500‑sheet trays (Tray 1 and Tray 2), and it may have one or more optional 500‑sheet trays.
All 500‑sheet trays support the same paper sizes and types. Paper may be loaded in the trays in either the long‑edge
or short‑edge orientation.
1 Pull the tray completely out.
2 Squeeze and slide the width and length guides to the correct positions for the paper size being loaded.
Loading paper and specialty media 44
3 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the
edges on a level surface.
4 Load the paper stack with the recommended print side faceup. Load the paper in either the long‑edge or short‑edge
orientation as shown.
Notes:
• Load sizes larger than A4 in the short‑edge orientation.
• Make sure the paper is below the max fill line located on the edge of the paper tray. Overloading the tray
can cause paper jams and possible printer damage.
Long‑edge orientation Short‑edge orientation
5 Make sure the paper guides are secure against the edges of the paper.
6 Insert the tray.
7 If the paper type you loaded differs from the type that was previously loaded in the tray, then change the Paper
Type setting for the tray.
Loading paper and specialty media 45
Loading A5 or Statement paper sizes
The printer trays cannot distinguish between A5‑ (148 x 210 mm) and Statement‑size (139.7 x 215.9 mm) paper when
both sizes are loaded in the printer trays. From the Size Sensing menu, specify which size you want the printer to detect.
Load either A5‑ or Statement‑size paper in the paper trays, but not both.
Note: The multipurpose feeder does not use auto‑size sensing and can support both A5‑ and Statement‑size print
jobs. The Size Sensing setting does not affect the multipurpose feeder settings.
1 Load either A5‑ or Statement‑size paper in a paper tray.
2 Turn the printer off.
3 Press and hold and the right arrow button while turning the printer on.
4 Release the buttons when the screen with the clock animation appears.
The printer performs a power‑on sequence, and then Config Menu appears.
5 Press the up or down arrow button until Size Sensing appears, and then press .
A screen listing the Size Sensing settings appears.
6 Press the up or down arrow button until Sense Statement or Sense A5 appears, and then press
to select the paper size.
Submitting Selection appears, followed by the Size Sensing menu.
7 Press once, and then press the up or down arrow button until Exit Config Menu appears.
8 Press .
The printer performs its power‑on sequence, and then Ready appears.
Loading B5 or Executive paper sizes
The printer trays cannot distinguish between B5‑ and Executive‑size paper when both sizes are loaded in the trays.
From the Size Sensing menu, specify which size you want the printer to detect. Load either B5‑ or Executive‑size paper
in the paper trays, but not both.
Note: The multipurpose feeder does not use auto‑size sensing and can support both B5‑ and Executive‑size print
jobs. The Size Sensing setting does not affect the multipurpose feeder settings.
1 Load either B5‑ or Executive‑size paper in a paper tray.
2 Turn the printer off.
3 Press and hold and the right arrow button while turning the printer on.
4 Release the buttons when the screen with the clock animation appears.
The printer performs a power‑on sequence, and then Config Menu appears.
5 Press the up or down arrow button until Size Sensing appears, and then press .
A screen listing the Size Sensing settings appears.
Loading paper and specialty media 46
6 Press the up or down arrow button until Sense Executive or Sense B5 appears, and then press
to select the paper size.
Submitting Selection appears, followed by the Size Sensing menu.
7 Press once, and then press the up or down arrow button until Exit Config Menu appears
8 Press .
The printer performs its power‑on sequence, and then Ready appears.
Loading the 2000‑sheet high capacity feeder
The high capacity feeder can hold 2,000 sheets of letter, A4, Executive, and JIS B5 paper (80 g/m
2
or 20 lb).
1 Pull the tray out.
2 If you are loading paper with a different width or length, then adjust the width and length guides.
Loading paper and specialty media 47
3 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the
edges on a level surface.
4 Load paper in the tray with the print side down.
M
A
X
• Place pre-punched paper with the holes toward the left side of the tray.
• When loading letterhead, place the header toward the front of the tray.
5 Insert the tray.
Loading paper and specialty media 48
Loading the 2,000-sheet dual input trays
The 2,000-sheet dual input drawer includes two trays: an 850-sheet tray and a 1,150-sheet tray. Although the trays are
different in appearance, they require the same process for loading paper.
1 Pull the tray out.
2 Squeeze the length guide tab inward as shown, and slide the guide to the correct position for the paper size being
loaded.
3 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the
edges on a level surface.
Loading paper and specialty media 49
4 Load paper in the tray with the print side up.
Note: Make sure the paper is below the maximum fill line on the rear guide. Overloading may cause jams.
5 Insert the tray.
Loading paper and specialty media 50
Loading the multipurpose feeder
The multipurpose feeder can hold several sizes and types of print media, such as transparencies, labels, card stock, and
envelopes. It can be used for single-page or manual printing or as an additional tray.
The multipurpose feeder can hold approximately:
• 100 sheets of 75 g/m
2
(20 lb) paper
• 10 envelopes
• 75 transparencies
The multipurpose feeder accepts paper or specialty media within the following dimensions:
• Width—89 mm (3.5 in.) to 297 mm (11.7 in.)
• Length—98.4 mm (3.8 in.) to 431.8 mm (17 in.)
Notes:
– Maximum width and length can be applied only to short-edge feeding.
– Only the multipurpose feeder guide can support the minimum size.
Note: Do not add or remove paper or specialty media when the printer is printing from the multipurpose feeder or
when the printer control panel indicator light is blinking. Doing so may cause a jam.
1 Pull down the multipurpose feeder door.
2 Gently pull the extension until it is fully extended.
Loading paper and specialty media 51
3 Adjust the width guides to the correct positions for the paper size being loaded.
4 Flex the sheets of paper or specialty media back and forth to loosen them, and then fan them. Do not fold or crease
them. Straighten the edges on a level surface.
Paper
Envelopes
Transparencies
Note: Avoid scratching or touching the print side.
Loading paper and specialty media 52
5 Load the paper or specialty media. Slide the stack gently into the multipurpose feeder until it comes to a stop.
• Load letter, A4, B5, Executive, and transparencies with the recommended print side facedown and the long
edge of the paper entering the printer first.
• Load A3, A5, B4, Folio, Legal, and Statement paper with the recommended print side facedown and the short
edge of the paper entering the printer first.
Notes:
– Do not exceed the maximum stack height by forcing paper under the stack height limiter.
– Load only one size and type of paper at a time.
• Load envelopes with the flap side up.
Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or
self‑stick adhesives. These envelopes may severely damage the printer.
Loading paper and specialty media 53
6 Adjust the width guide to lightly touch the edge of the paper stack. Make sure the paper fits loosely in the
multipurpose feeder, lies flat, and is not bent or wrinkled.
7 From the printer control panel, set the Paper Size and Paper Type for the multipurpose feeder (MP Feeder Size and
MP Feeder Type) based on the paper you loaded.
Loading letter‑ or A4‑size paper in the short‑edge orientation
By default, the printer is set to recognize letter‑ or A4‑size paper loaded in the long‑edge orientation. If you want to
load letter‑ or A4‑size paper in the short‑edge orientation, make sure you enable “Short Edge printing”.
1 Make sure the printer is off.
2 Press and hold and the right arrow button while turning the printer on.
3 Release the buttons when the screen with the clock animation appears.
The printer performs a power‑on sequence, and then the Configuration menu appears.
4 Press the up or down arrow button until Short Edge printing appears, and then press .
5 Press the up or down arrow button to select Enable or Disable, and then press Submit.
Submitting Change appears.
6 Press the up or down arrow button until Exit Config Menu appears, and then press Submit.
Resetting the Printer appears.
Loading paper and specialty media 54
Linking and unlinking trays
Linking trays
Tray linking is useful for large print jobs or multiple copies. When one linked tray is empty, paper feeds from the next
linked tray. When the Paper Size and Paper Type settings are the same for any trays, the trays are automatically linked.
The printer automatically senses the Paper Size setting according to the position of the paper guides in each tray except
the multipurpose feeder. The printer can sense A4, A5, JIS B5, Letter, Legal, Executive, and Universal paper sizes. The
multipurpose feeder and trays using other paper sizes can be linked manually using the Paper Size menu available from
the Paper Size/Type menu.
Note: To link the multipurpose feeder, Configure MP must be set to Cassette in the Paper menu in order for MP
Feeder Size to appear as a menu item.
The Paper Type setting must be set for all trays from the Paper Type menu available from the Paper Size/Type menu.
Unlinking trays
Unlinked trays have settings that are not the same as the settings of any other tray.
To unlink a tray, change the following tray settings so that they do not match the settings of any other tray:
• Paper Type (for example: Plain Paper, Letterhead, Custom Type <x>)
Paper Type names describe the paper characteristics. If the name that best describes your paper is used by linked
trays, assign a different Paper Type name to the tray, such as Custom Type <x>, or define your own custom name.
• Paper Size (for example: letter, A4, statement)
Load a different paper size to change the Paper Size setting for a tray automatically. Paper Size settings for the
multipurpose feeder are not automatic; they must be set manually from the Paper Size menu.
Warning—Potential Damage: Do not assign a Paper Type name that does not accurately describe the type of paper
loaded in the tray. The temperature of the fuser varies according to the specified Paper Type. Paper may not be
properly processed if an inaccurate Paper Type is selected.
Linking exit bins
The standard exit bin holds up to 500 sheets of 64–216 g/m
2
(17–58 lb) paper, depending on the printer model. If you
need additional output capacity, you can purchase other optional exit bins.
Note: Not all exit bins support every paper size and type.
Linking exit bins lets you create a single output source so the printer can automatically switch output to the next available
exit bin.
1 Make sure the printer is on and Ready appears.
2 From the printer control panel, press .
3 Press the up or down arrow button until Paper Menu appears, and then press .
4 Press the up or down arrow button until Bin Setup appears, and then press .
5 Press the up or down arrow button until the correct tray appears, and then press .
Loading paper and specialty media 55
6 Press the up or down arrow button until Configure Bins appears, and then press .
7 Press the up or down arrow button until Link appears, and then press .
Assigning a Custom Type <x> name
Assign a Custom Type <x> name to a tray to link or unlink it. Associate the same Custom Type <x> name to each tray
that you want to link. Only trays with the same custom names assigned will link.
1 Make sure the printer is on and Ready appears.
2 From the printer control panel, press .
3 Press .
The Paper Menu appears.
4 Press .
The Paper Size/Type menu appears.
5 Press the down arrow button once.
appears next to the name of the tray.
6 Press .
The Paper Size menu appears.
7 Press again.
The Paper Type menu appears.
8 Press the left or right arrow button until Custom Type <x> or another custom name appears, and then press
.
Submitting selection appears, followed by Paper Menu.
9 Verify that the correct Paper Type is associated with the custom name.
Note: Plain Paper is the factory default Paper Type associated with all Custom Type <x> names and user‑defined
custom names.
a From the Paper menu, press the up or down arrow button until Custom Types appears, and then press
.
b Press the up or down arrow button until appears next to the custom paper type name, and then press
.
c Press the up or down arrow button until appears next to the Paper Type setting you want, and then press
.
Submitting selection appears.
Loading paper and specialty media 56
Changing a Custom Type <x> name
You can use the Embedded Web Server or MarkVision
TM
to define a name other than Custom Type <x> for each of the
custom paper types that are loaded. When a Custom Type <x> name is changed, the menus display the new name
instead of Custom Type <x>.
To change a Custom Type <x> name from the Embedded Web Server:
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2 Click Settings.
3 Under Default Settings, click Paper Menu.
4 Click Custom Names.
5 Type a name for the paper type in a Custom Name <x> box.
Note: This custom name will replace a custom type <x> name under the Custom Types and Paper Size/Type
menus.
6 Click Submit.
7 Click Custom Types.
Custom Types appears, followed by your custom name.
8 Select a Paper Type setting from the list next to your custom name.
9 Click Submit.
Loading paper and specialty media 57
Paper and specialty media guidelines
Paper guidelines
Paper characteristics
The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating
new paper stock.
Weight
The printer can automatically feed paper weights from 60–128 g/m
2
(16–34 lb bond) grain long. Paper lighter than
60 g/m
2
(16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 75 g/m
2
(20 lb
bond) grain long paper. For paper smaller than 182 x 257 mm (7.2 x 10.1 inches), we recommend 90 g/m
2
(24 lb) or
heavier paper.
Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after
the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid,
cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding
problems.
Smoothness
Paper smoothness directly affects print quality. If paper is too rough, then toner cannot fuse to it properly. If paper is
too smooth, then it can cause paper feeding or print quality issues. Always use paper between 100 and 300 Sheffield
points; smoothness between 150 and 250 Sheffield points produces the best print quality.
Moisture content
The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly.
Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that
can degrade its performance.
Condition paper before printing by storing it in its original wrapper in the same environment as the printer for 24 to
48 hours before printing. Extend the time several days if the storage or transportation environment is very different
from the printer environment. Thick paper may also require a longer conditioning period.
Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of
the paper, or grain short, running the width of the paper.
For 60–128 g/m
2
(16–34 lb bond) paper, grain long paper is recommended. For heavier paper, grain short is
recommended.
Paper and specialty media guidelines 58
Fiber content
Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the
paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing
fibers such as cotton can negatively affect paper handling.
Unacceptable paper
The following paper types are not recommended for use with the printer:
• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless
copy paper (CCP), or no carbon required (NCR) paper
• Preprinted papers with chemicals that may contaminate the printer
• Preprinted papers that can be affected by the temperature in the printer fuser
• Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm (±0.9 in.),
such as optical character recognition (OCR) forms
In some cases, registration can be adjusted with a software application to successfully print on these forms.
• Coated papers (erasable bond), synthetic papers, thermal papers
• Rough‑edged, rough or heavily textured surface papers, or curled papers
• Recycled papers that fail EN12281:2002 (European)
• Paper weighing less than 60 g/m
2
(16 lb)
• Multiple‑part forms or documents
Selecting paper
Using appropriate paper prevents jams and helps ensure trouble‑free printing.
To help avoid jams and poor print quality:
• Always use new, undamaged paper.
• Before loading paper, know the recommended print side of the paper. This information is usually indicated on the
paper package.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, types, or weights in the same source; mixing results in jams.
• Do not use coated papers unless they are specifically designed for electrophotographic printing.
Selecting preprinted forms and letterhead
Use these guidelines when selecting preprinted forms and letterhead:
• Use grain long for 64–216 g/m
2
(17–58 lb) paper.
• Use only forms and letterhead printed using an offset lithographic or engraved printing process.
• Avoid papers with rough or heavily textured surfaces.
Use papers printed with heat‑resistant inks designed for use in xerographic copiers. The ink must be able to withstand
temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that are not affected by
the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these requirements; latex inks might not.
When in doubt, contact the paper supplier.
Paper and specialty media guidelines 59
Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:
• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label
manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity between
40 and 60%.
• Store paper in cartons when possible, on a pallet or shelf, rather than on the floor.
• Store individual packages on a flat surface.
• Do not store anything on top of individual paper packages.
Supported paper sizes, types, and weights
The following tables provide information on standard and optional paper sources and the types of paper they support.
Note: For an unlisted paper size, configure a Universal Paper Size.
For information on card stock and labels, see the Card Stock & Label Guide on the Lexmark Web site at
http://support.lexmark.com.
Supported paper sizes
Measurements apply to simplex (one‑sided) printing only. For duplex (two‑sided) printing, the minimum size is
139.7 x 210 mm (5.50 x 8.27 in.).
Basic input trays
Paper size Dimensions Standard 500‑sheet trays (Tray 1
and Tray 2)
Multipurpose feeder
A4 210 x 297 mm (8.27 x 11.7 in.)
A5
1
148 x 210 mm (5.83 x 8.27 in.)
A6
2
105 x 148 mm (4.13 x 5.83 in.) X
A3 297 x 420 mm (11.7 x 16.5 in.)
Statement
1
,
2
139.7 x 215.9 mm (5.5 x 8.5 in.)
Oficio (México)
2
215.9 x 340.4 mm (8.5 x 13.4 in.)
JIS B5
3
182 x 257 mm (7.17 x 10.1 in.)
JIS B4 257 x 364 mm (10.1 x 14.3 in.)
Letter 215.9 x 279.4 mm (8.5 x 11 in.)
1
The printer trays cannot distinguish between A5‑ and statement‑size paper when both sizes are loaded in the printer trays.
From the Size Sensing menu, specify which size you want the printer to detect. Load either A5‑ or statement‑size paper in
the paper trays, but not both.
2
This paper size is supported only when the source is non‑size sensing or when size sensing is disabled.
3
The printer trays cannot distinguish between B5‑ and Executive‑size paper when both sizes are loaded in the trays. From
the Size Sensing menu, specify which size you want the printer to detect. Load either B5‑ or Executive‑size paper in the
paper trays, but not both.
Paper and specialty media guidelines 60
Paper size Dimensions Standard 500‑sheet trays (Tray 1
and Tray 2)
Multipurpose feeder
Tabloid 279.4 x 431.8 mm (11 x 17 in.)
Legal 215.9 x 355.6 mm (8.5 x 14 in.)
Executive
3
184.2 x 266.7 mm
(7.25 x 10.5 in.)
Folio 215.9 x 330.2 mm (8.5 x 13 in.)
Universal
Note: Turn size
sensing off to
support universal
sizes that are close to
standard media sizes.
182 x 431 mm (7.1 x 16.9 in.) to
139.7 x 297 mm (5.5 x 11.7 in.)
98.4 x 431.8 mm (3.8 x 17 in.) to
89 x 297 mm (3.5 x 11.7 in.) for
the multipurpose feeder only.
148 x 431.8 mm (5.83 x 17 in.) to
140 x 297.2 mm (5.51 x 11.7 in.)
for the duplex unit only.
7 3/4 Envelope
(Monarch)
98.4 x 190.5 mm (3.875 x 7.5 in.) X
10 Envelope 104.8 x 241.3 mm (4.12 x 9.5 in.) X
DL Envelope 110 x 220 mm (4.33 x 8.66 in.) X
C5 Envelope 162 x 229 mm (6.38 x 9.01 in.) X
Other Envelope 98.4.7 x 431.8 mm (3.8 x 17 in.)
to 89 x 297 mm (3.5 x 11.7 in.)
X
1
The printer trays cannot distinguish between A5‑ and statement‑size paper when both sizes are loaded in the printer trays.
From the Size Sensing menu, specify which size you want the printer to detect. Load either A5‑ or statement‑size paper in
the paper trays, but not both.
2
This paper size is supported only when the source is non‑size sensing or when size sensing is disabled.
3
The printer trays cannot distinguish between B5‑ and Executive‑size paper when both sizes are loaded in the trays. From
the Size Sensing menu, specify which size you want the printer to detect. Load either B5‑ or Executive‑size paper in the
paper trays, but not both.
Paper and specialty media guidelines 61
Optional input trays
Paper size Dimensions Optional
2,000‑sheet dual
input trays
Optional 2,000‑sheet high
capacity feeder
Duplex unit
A4 210 x 297 mm
(8.27 x 11.7 in.)
A5
1
148 x 210 mm
(5.83 x 8.27 in.)
XX
A6
2
105 x 148 mm
(4.13 x 5.83 in.)
XX X
A3 297 x 420 mm
(11.7 x 16.5 in.)
XX
Statement
1
,
2
139.7 x 215.9 mm
(5.5 x 8.5 in.)
XX
Oficio (México)
2
215.9 x 340.4 mm
(8.5 x 13.4 in.)
XX
JIS B5
3
182 x 257 mm
(7.17 x 10.1 in.)
JIS B4 257 x 364 mm
(10.1 x 14.3 in.)
XX
Letter 215.9 x 279.4 mm
(8.5 x 11 in.)
Tabloid 279.4 x 431.8 mm
(11 x 17 in.)
XX
Legal 215.9 x 355.6 mm
(8.5 x 14 in.)
XX
Executive
3
184.2 x 266.7 mm
(7.25 x 10.5 in.)
Folio 215.9 x 330.2 mm
(8.5 x 13 in.)
XX
1
The printer trays cannot distinguish between A5‑ and statement‑size paper when both sizes are loaded in the printer trays.
From the Size Sensing menu, specify which size you want the printer to detect. Load either A5‑ or statement‑size paper in
the paper trays, but not both.
2
This paper size is supported only when the source is non‑size sensing or when size sensing is disabled.
3
The printer trays cannot distinguish between B5‑ and Executive‑size paper when both sizes are loaded in the trays. From
the Size Sensing menu, specify which size you want the printer to detect. Load either B5‑ or Executive‑size paper in the
paper trays, but not both.
Paper and specialty media guidelines 62
Paper size Dimensions Optional
2,000‑sheet dual
input trays
Optional 2,000‑sheet high
capacity feeder
Duplex unit
Universal
Note: Turn size
sensing off to
support universal
sizes that are close
to standard media
sizes.
182 x 431 mm
(7.1 x 16.9 in.) to
139.7 x 297 mm
(5.5 x 11.7 in.)
XX X
98.4 x 431.8 mm
(3.8 x 17 in.) to
89 x 297 mm
(3.5 x 11.7 in.) for the
multipurpose feeder
only.
XX X
148 x 431.8 mm
(5.83 x 17 in.) to
140 x 297.2 mm
(5.51 x 11.7 in.) for the
duplex unit only.
XX
7 3/4 Envelope
(Monarch)
98.4 x 190.5 mm
(3.875 x 7.5 in.)
XX X
10 Envelope 104.8 x 241.3 mm
(4.12 x 9.5 in.)
XX X
DL Envelope 110 x 220 mm
(4.33 x 8.66 in.)
XX X
C5 Envelope 162 x 229 mm
(6.38 x 9.01 in.)
XX X
Other Envelope 98.4.7 x 431.8 mm
(3.8 x 17 in.) to
89 x 297 mm
(3.5 x 11.7 in.)
XX X
1
The printer trays cannot distinguish between A5‑ and statement‑size paper when both sizes are loaded in the printer trays.
From the Size Sensing menu, specify which size you want the printer to detect. Load either A5‑ or statement‑size paper in
the paper trays, but not both.
2
This paper size is supported only when the source is non‑size sensing or when size sensing is disabled.
3
The printer trays cannot distinguish between B5‑ and Executive‑size paper when both sizes are loaded in the trays. From
the Size Sensing menu, specify which size you want the printer to detect. Load either B5‑ or Executive‑size paper in the
paper trays, but not both.
Supported paper types and weights
The printer engine supports 38–128 g/m
2
(16–32 lb) paper weights.
Note: Labels, transparencies, envelopes, and card stock always print at reduced speed.
Paper and specialty media guidelines 63
Paper type Standard
500‑sheet trays
(Tray 1 and Tray
2)
Multipurpose
tray
Optional
500‑sheet
trays
Optional
2,000‑sheet
dual input
trays
Optional
2,000‑sheet
high capacity
feeder
Duplex unit
Paper
Card stock
Transparencies X
Paper Labels
Bond
Letterhead
Envelopes X XXX X
Paper and specialty media guidelines 64
Printing
This chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialty media
can affect how reliably documents print. For more information, see “Avoiding jams” on page 152 and “Storing paper”
on page 60.
Printing a document
1 From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper.
2 Send the print job:
For Windows users
a With a document open, click File > Print.
b Click Properties, Preferences, Options, or Setup, and then adjust the settings as needed.
Note: To print on a specific size or type of paper, adjust the paper size or type settings to match the loaded
paper, or select the appropriate tray or feeder.
c Click OK, and then click Print.
For Macintosh users
a Customize the settings as needed in the Page Setup dialog:
1 With a document open, choose File > Page Setup.
2 Choose a paper size or create a custom size to match the loaded paper.
3 Click OK.
b Customize the settings as needed in the Print dialog:
1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the Print dialog and pop‑up menus, adjust the settings as needed.
Note: To print on a specific paper type, adjust the paper type setting to match the loaded paper, or
select the appropriate tray or feeder.
3 Click Print.
Printing on specialty media
Tips on using letterhead
Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser
printers.
Placing paper in the trays
Page orientation is important when printing on letterhead. Use the following sections to determine which direction to
load the letterhead.
Printing 65
Source or process Print side
Standard 500‑sheet trays
Optional 500‑sheet trays
Optional 2,000‑sheet dual input trays
Preprinted letterhead design is placed faceup.
Optional 2,000‑sheet high capacity feeder Preprinted letterhead design is placed facedown.
Multipurpose tray (simplex printing) Preprinted letterhead design is placed facedown.
Duplex (two‑sided) printing from trays Preprinted letterhead design is placed facedown.
Sheet placement is faceup in the 2,000‑sheet high capacity feeder and the
multipurpose feeder.
Orienting the paper for long‑ or short‑edge printing
Paper trays
Short‑edge orientation Long‑edge orientation
With finisher
With finisher
Without finisher Without finisher
Printing 66
High capacity feeder
Short‑edge orientation without finisher Long‑edge orientation with finisher
Simplex (one-sided) printing
ABC
Simplex (one-sided) printing
ABC
Duplex (two-sided) printing
ABC
Duplex (two-sided) printing
Multipurpose tray
Simplex (one-sided) printing Duplex (two-sided) printing
Tips on using transparencies
Print samples on the transparencies being considered for use before buying large quantities.
• Feed transparencies from the standard tray or the multipurpose feeder.
• From the Paper menu, set the Paper Type to Transparency.
Printing 67
• Use transparencies designed specifically for laser printers. Transparencies must be able to withstand temperatures
of 230°C (446°F) without melting, discoloring, offsetting, or releasing hazardous emissions.
• To prevent print quality problems, avoid getting fingerprints on the transparencies.
• Before loading transparencies, fan the stack to prevent sheets from sticking together.
• We recommend Lexmark transparencies. For ordering information, see the Lexmark Web site at
www.lexmark.com.
Tips on using envelopes
Print samples on the envelopes being considered for use before buying large quantities.
• Use envelopes designed specifically for laser printers. Check with the manufacturer or vendor to ensure that the
envelopes can withstand temperatures up to 220°C (446°F) without sealing, wrinkling, curling excessively, or
releasing hazardous emissions.
• For best performance, use envelopes made from 90 g/m
2
(24 lb bond) paper or 25% cotton. All‑cotton envelopes
must not exceed 70 g/m
2
(20 lb bond) weight.
• Use only new envelopes from undamaged packages.
• To optimize performance and minimize jams, do not use envelopes that:
– Have excessive curl or twist
– Are stuck together or damaged in any way
– Have windows, holes, perforations, cutouts, or embossing
– Have metal clasps, string ties, or folding bars
– Have an interlocking design
– Have postage stamps attached
– Have any exposed adhesive when the flap is in the sealed or closed position
– Have bent corners
– Have rough, cockle, or laid finishes
• Adjust the width guides to fit the width of the envelopes.
Note: A combination of high humidity (over 60%) and the high printing temperature may wrinkle or seal envelopes.
Tips on using labels
Note: This printer is intended for occasional paper label printing only.
For more information on label printing, characteristics, and design, see the Card Stock & Label Guide at
http://support.lexmark.com.
• Do not load labels together with paper or transparencies in the same source; mixing media can cause feeding
problems.
• From the Paper menu, set the Paper Type to Labels.
• Do not use labels with slick backing material.
• Use labels that can withstand temperatures of 230°C (446°F) without sealing, excessive curling, wrinkling, or
releasing hazardous emissions.
• Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets
also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge warranties.
Printing 68
• Do not use labels with exposed adhesive.
• Do not print within 1 mm (0.04 inches) of the edge of the label, of the perforations, or between die‑cuts of the
label.
• Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 inches)
away from edges is recommended. Adhesive material contaminates the printer and could void the warranty.
• If zone coating of the adhesive is not possible, remove a 1.6 mm (0.06 inches) strip on the leading and driver edge,
and then use a non‑oozing adhesive.
• Portrait orientation works best, especially when printing bar codes.
Tips on using card stock
Card stock is heavy, single‑ply specialty media. Many of its variable characteristics, such as moisture content, thickness,
and texture, can significantly impact print quality. Print samples on the card stock being considered for use before
buying large quantities.
• From the Paper menu, set the Paper Type to Card Stock.
• Select the appropriate Paper Texture setting.
• Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or
other paper handling problems.
• Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 220°C (446°F)
without releasing hazardous emissions.
• Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting
introduces semi‑liquid and volatile components into the printer.
• Use grain short card stock when possible.
Printing confidential and other held jobs
Holding jobs in the printer
When sending a job to the printer, you can specify that you want the printer to hold the job in memory until you start
the job from the printer control panel. All print jobs that can be initiated by the user at the printer are called held jobs.
Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to
process additional held jobs.
Job type Description
Confidential When you send a Confidential print job to the printer, you must create a PIN from
the computer. The PIN must be four digits using the numbers 0–9. The job is held
in printer memory until you enter the PIN from the printer control panel and
choose to print or delete the job.
Verify When you send a Verify print job, the printer prints one copy and holds the
remaining copies in printer memory. Verify lets you examine the first copy to see
if it is satisfactory before printing the remaining copies. Once all copies are printed,
the job is automatically deleted from printer memory.
Printing 69
Job type Description
Reserve When you send a Reserve print job, the printer does not print the job immediately.
It stores the job in memory so you can print the job later. The job is held in memory
until you delete it from the Held Jobs menu.
Repeat When you send a Repeat print job, the printer prints all requested copies of the
job and stores the job in memory so you can print additional copies later. You can
print additional copies as long as the job remains stored in memory.
Other types of held jobs include:
• Profiles from various sources including Lexmark Document Solutions Suite (LDSS)
• Forms from a kiosk
• Bookmarks
• Jobs not printed, which are called parked jobs
Printing confidential and other held jobs
Note: Confidential and Verify print jobs are automatically deleted from memory after they print. Repeat and Reserve
jobs continue to be held in the printer until you choose to delete them.
For Windows Users
1
With a document open, click File > Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click Other Options, and then click Print and Hold.
4 Select your job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential job,
also enter a four‑digit PIN.
5 Click OK or Print, and then go to the printer to release the job.
6 From the printer control panel, press the up or down arrow button until Held jobs appears, and then press
.
7 Press the up or down arrow button until appears next to your user name, and then press .
8 Press the up or down arrow button until appears next to the job type or job name, and then press .
If you selected a job name, proceed to step 11 on page 71.
9 After selecting your job type, use the keypad to enter your PIN.
If you enter an invalid PIN, the Invalid PIN screen appears.
• To re‑enter the PIN, make sure Try again appears, and then press .
• To cancel the PIN, press the up or down arrow button until Cancel appears, and then press .
Printing 70
10 Press the up or down arrow button until appears next to the job you want to print, and then press .
11 Press the up or down arrow button until appears next to the number of copies you want to print, and then press
.
Note: Use the keypad to enter a number if necessary.
For Macintosh users
1
With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the print options or Copies & Pages pop‑up menu, choose Job Routing.
3 Select your job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential job,
also enter a four‑digit PIN.
4 Click OK or Print, and then go to the printer to release the job.
5 From the printer control panel, press the up or down arrow button until Held jobs appears, and then press
.
6 Press the up or down arrow button until appears next to your user name, and then press .
7 Press the up or down arrow button until appears next to the job type or job name, and then press .
If you selected a job name, proceed to step 10 on page 71.
8 After selecting your job type, use the keypad to enter your PIN.
If you enter an invalid PIN, the Invalid PIN screen appears.
• To re‑enter the PIN, make sure Try again appears, and then press .
• To cancel the PIN, press the up or down arrow button until Cancel appears, and then press .
9 Press the up or down arrow button until appears next to the job you want to print, and then press .
10 Press the up or down arrow button until appears next to the number of copies you want to print, and then press
.
Note: Use the keypad to enter a number if necessary.
Printing from a mobile device
For the list of supported mobile devices and to download a compatible mobile printing application, visit
http://lexmark.com/mobile.
Note: Mobile printing applications may also be available from your mobile device manufacturer.
Printing 71
Printing from a flash drive
A USB port is located on the printer control panel. Insert a flash drive to print supported file types. Supported file types
include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, .xps, and .dcx.
Lexmark has tested and approved the following USB flash memory devices:
• Lexar FireFly 512 MB
• Lexar FireFly 1 GB
• SanDisk Cruizer Micro 512 MB
• SanDisk Cruizer Micro 1 GB
• Sony 512 MB
• Sony 1 GB
Notes:
• High‑speed flash drives must support the full‑speed USB standard. Flash drives supporting only USB low‑speed
capabilities are not supported.
• Flash drives must support the FAT (File Allocation Tables) system. Flash drives formatted with NTFS (New
Technology File System) or any other file system are not supported.
• Before printing an encrypted .pdf file, enter the file password from the printer control panel.
• You cannot print files for which you do not have printing permissions.
1 Make sure the printer is on and Ready appears.
2 Insert a flash drive into the front USB port.
Notes:
• If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the
printer ignores it.
• If you insert the flash drive while the printer is printing other jobs, then Printer Busy appears. After the
other jobs are processed, you may need to view the held jobs list to print documents from the flash drive.
Printing 72
3 Press the up or down arrow button until appears next to the document you want to print, and then press .
Note: Folders found on the flash drive appear as folders. File names are appended by the extension type (for
example, .jpg).
4 Press to print one copy, or enter the number of copies using the keypad, and then press to initiate the
print job.
Note: Do not remove the flash drive from the printer until the document has finished printing.
If you leave the flash drive in the printer after leaving the initial USB menu screen, you can still print .pdf files from
the flash drive as held jobs.
Printing information pages
Printing a font sample list
To print samples of the fonts currently available for your printer:
1 Make sure the printer is on and Ready appears.
2 From the printer control panel, press .
3 Press the up or down arrow button until Reports appears, and then press .
4 Press the up or down arrow button until Print Fonts appears, and then press .
5 Press the up or down arrow button until appears next to PCL Fonts, PostScript Fonts, or PPDS
Fonts, and then press
.
After the font sample list prints, Ready appears.
Printing a directory list
A directory list shows the resources stored in flash memory or on the hard disk.
1 Make sure the printer is on and Ready appears.
2 From the printer control panel, press .
3 Press the up or down arrow button until Reports appears, and then press .
4 Press the up or down arrow button until Print Directory appears, and then press .
After the directory list prints, the printer returns to the Ready state.
Printing 73
Printing the print quality test pages
Print the print quality test pages to isolate print quality problems.
1 Turn the printer off.
2 Hold down and the right arrow button while turning the printer on.
3 Release the buttons when the clock appears, and wait for CONFIG MENU to appear.
4 Press the up or down arrow button until Prt Quality Pgs appears, and then press .
The print quality test pages print.
5 Press the up or down arrow button until Exit Config Menu appears, and then press .
Resetting the Printer appears briefly, followed by a clock, and then Ready appears.
Canceling a print job
Canceling a print job from the printer control panel
If the job is formatting or already printing, and Cancel a job appears on the first line of the display:
1 Press the up or down arrow button until Cancel appears.
A list of jobs appears.
2 Press the up or down arrow button until appears next to the job you want to cancel, and then press .
Note: Once a print job is sent, to easily cancel a job, press
. The Stopped screen appears. Press the up or down
arrow button until
Cancel a job appears, and then press .
Canceling a print job from the computer
For Windows users
1 Open the printers folder.
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type control printers > OK
In Windows 7 or earlier
a Click or click Start, and then click Run.
b In the Start Search or Run dialog, type control printers.
c Press Enter, or click OK.
2 Double‑click the printer icon.
Printing 74
3 Select the print job you want to cancel.
4 Click Delete.
For Macintosh users
1 From the Apple menu, navigate to either of the following:
• System Preferences > Print & Scan > select your printer > Open Print Queue
• System Preferences > Print & Fax > select your printer > Open Print Queue
2 From the printer window, select the print job you want to cancel, and then delete it.
Supported finishing features
1
2
3
1 Standard bin
2 Finisher Bin 1
3 Finisher Bin 2
Standard bin
• The paper capacity is 300 sheets.
• Finishing options are not supported in this bin.
• Envelopes are routed here.
Printing 75
Finisher Bin 1
• The paper capacity is 500 sheets of A4/Letter and 300 sheets of A3/Ledger.
• Envelopes, A5, A6, and Statement are not supported in this bin.
• Finishing options are not supported in this bin.
Finisher Bin 2
The paper capacity is 3,000 sheets when the standard finisher is installed.
Finisher Bin 2 finishing features
Size
Two‑hole punch
*
Three‑ or
Four‑hole punch
Offset Single staple Dual staple
A3
A4
Note: Supported
only if feeding
orientation is long
edge.
Note: Supported
only if feeding
orientation is long
edge.
A5 X X X X X
Executive
Folio X
JIS B4
JIS B5
Legal X
Letter
Note: Supported
only if feeding
orientation is long
edge.
Note: Supported
only if feeding
orientation is long
edge.
Statement X X X X
Tabloid
Universal X X
Envelopes (any
size)
XXX X X
*
For the Universal paper size, the finishing edge must be at least 9 in. (229 mm) for a 3‑hole punch and 10 in. (254 mm) for
a 4‑hole punch.
Punch—Two‑, three‑, or four‑hole punch settings
Single staple—One staple
Dual staple—Two staples
Printing 76
Size
Two‑hole punch
*
Three‑ or
Four‑hole punch
Offset Single staple Dual staple
Oficio
X
*
For the Universal paper size, the finishing edge must be at least 9 in. (229 mm) for a 3‑hole punch and 10 in. (254 mm) for
a 4‑hole punch.
Punch—Two‑, three‑, or four‑hole punch settings
Single staple—One staple
Dual staple—Two staples
Adjusting toner darkness
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2 Click Settings.
3 Click Print Settings.
4 Click Quality Menu.
5 Adjust the toner darkness setting.
6 Click Submit.
Printing 77
Understanding printer menus
Menus list
Paper Menu Reports Network/Ports
Default Source
Paper Size/Type
Configure MP
Substitute Size
Paper Texture
Paper Loading
Custom Types
Universal Setup
Bin Setup
Menu Settings Page
Device Statistics
Network Setup Page
1
Profiles List
NetWare Setup Page
Print Fonts
Print Directory
2
Asset Report
Print Demo
Active NIC
Standard Network
3
Standard USB
Parallel <x>
SMTP Setup
Security Settings Help
Miscellaneous Security Settings
Confidential Print
Disk Wiping
4
Security Audit Log
Set Date/Time
General Settings
Setup Menu
Finishing Menu
Quality Menu
Utilities Menu
XPS Menu
PDF Menu
PostScript Menu
PCL Emul Menu
HTML Menu
Image Menu
Flash Drive Menu
Print All
Print Quality
Printing Guide
Media Guide
Print Defects
Menu Map
Information Guide
Connection Guide
Moving Guide
Supplies Guide
1
Depending on the printer setup, this menu item appears as Network Setup Page or Network <x> Setup Page.
2
Only appears when there is an installed flash or disk device.
3
Depending on the printer setup, this menu item appears as Standard Network or Network <x>.
4
Only appears if a formatted or non-defective disk is installed.
Understanding printer menus 78
Paper menu
Default Source menu
Menu item Description
Default Source
Tray <x>
MP Feeder
Manual Paper
Manual Env
Sets a default paper source for all print jobs
Notes:
• Tray 1 (standard tray) is the factory default setting.
• Only an installed paper source will appear as a menu setting.
• A paper source selected by a print job will override the Default Source
setting for the duration of the print job.
• If the same size and type of paper are in two trays and the Paper Size and
Paper Type settings match, then the trays are automatically linked. When
one tray is empty, the job prints using the linked tray.
• From the Paper menu, Configure MP must be set to Cassette in order for
MP Feeder to appear as a menu setting.
Paper Size/Type menu
Menu item Description
Tray <x> Size
A4
A5
JIS B5
Letter
Legal
Executive
Oficio
Folio
Statement
Universal
A3
Tabloid
JIS B4
Specifies the paper size loaded in each tray
Notes:
• A4 is the international factory default setting. Letter is the US factory
default setting.
• For trays with automatic size sensing, only the size detected by the
hardware appears.
• Executive, Oficio, and Statement appear as options only if Tray Size
Sensing it turned off.
• Use this menu item to configure automatic tray linking. If the same size
and type of paper are in two trays and the Paper Size and Paper Type
settings match, then the trays are automatically linked. When one tray
is empty, the job prints using the linked tray.
• Automatic size sensing is not supported for Oficio, Folio, or Statement
paper sizes.
• The 2000‑sheet tray supports A4, Letter, and Legal paper sizes.
Note: Only installed trays, drawers, and feeders are listed in this menu.
Understanding printer menus 79
Menu item Description
Tray <x> Type
Plain Paper
Card Stock
Transparency
Recycled
Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton Paper
Custom Type <x>
Specifies the type of paper loaded in each tray
Notes:
• Plain Paper is the factory default setting for Tray 1. Custom Type <x> is
the factory default setting for all other trays.
• If available, a user‑defined name appears instead of Custom Type <x>.
• Use this menu item to configure automatic tray linking. If the same size
and type of paper are in two trays and the Paper Size and Paper Type
settings match, then the trays are automatically linked. When one tray
is empty, the job prints using the linked tray.
MP Feeder Size
A4
A3
Tabloid
JIS B4
A5
A6
JIS B5
Letter
Legal
Executive
Oficio
Folio
Statement
Universal
7 3/4 Envelope
10 Envelope
DL Envelope
Other Envelope
Specifies the paper size loaded in the multipurpose feeder
Notes:
• From the Paper menu, Configure MP must be set to Cassette in order
for MP Feeder Size to appear as a menu item.
• A4 is the international factory default setting. Letter is the US factory
default setting.
• The multipurpose feeder does not automatically sense paper size. The
paper size value must be set.
• JIS B5 is supported only if feeding orientation is long edge.
Note: Only installed trays, drawers, and feeders are listed in this menu.
Understanding printer menus 80
Menu item Description
MP Feeder Type
Plain Paper
Card Stock
Transparency
Recycled
Labels
Bond
Envelope
Rough Envelope
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton Paper
Custom Type <x>
Specifies the type of paper loaded in the multipurpose feeder
Notes:
• From the Paper menu, Configure MP must be set to Cassette in order
for MP Feeder Type to appear as a menu item.
• Plain Paper is the factory default setting.
Manual Paper Size
A4
A3
Tabloid
JIS B4
A5
A6
JIS B5
Letter
Legal
Executive
Oficio
Folio
Statement
Universal
Specifies the size of the paper being manually loaded
Note: A4 is the international factory default setting. Letter is the US factory
default setting.
Note: Only installed trays, drawers, and feeders are listed in this menu.
Understanding printer menus 81
Menu item Description
Manual Paper Type
Plain Paper
Card Stock
Transparency
Recycled
Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton Paper
Custom Type <x>
Specifies the type of paper being manually loaded
Note: Plain Paper is the factory default setting.
Manual Envelope Size
7 3/4 Envelope
10 Envelope
DL Envelope
Other Envelope
Specifies the size of the envelope being manually loaded
Note: DL Envelope is the international factory default setting. 10 Envelope is
the US factory default setting.
Manual Envelope Type
Envelope
Rough Envelope
Custom Type <x>
Specifies the type of envelope being manually loaded
Note: Envelope is the factory default setting.
Note: Only installed trays, drawers, and feeders are listed in this menu.
Configure MP menu
Menu item Description
Configure MP
Cassette
Manual
First
Determines when the printer selects paper from the multipurpose feeder
Notes:
• Cassette is the factory default setting.
• The Cassette setting configures the multipurpose feeder as an automatic
paper source.
• When Manual is selected, the multipurpose feeder can be used only for
manual feed print jobs.
• If paper is loaded in the multipurpose feeder and First is selected, then
paper always feeds from the multipurpose feeder first.
Understanding printer menus 82
Substitute Size menu
Menu item Description
Substitute Size
All Listed
Off
Statement/A5
Letter/A4
11 x 17/A3
Substitutes a specified paper size if the requested paper size is not available
Notes:
• All Listed is the factory default setting. All available substitutions are
allowed.
• The Off setting indicates no size substitutions are allowed.
• Setting a substitution lets the job print without a Change Paper message
appearing.
Paper Texture menu
Menu item Description
Plain Texture
Smooth
Normal
Rough
Specifies the relative texture of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Card Stock Texture
Smooth
Normal
Rough
Specifies the relative texture of the card stock loaded in a specific tray
Notes:
• Normal is the factory default setting.
• Settings appear only if card stock is supported.
Transparency Texture
Smooth
Normal
Rough
Specifies the relative texture of the transparencies loaded in a specific tray
Note: Normal is the factory default setting.
Recycled Texture
Smooth
Normal
Rough
Specifies the relative texture of the recycled paper loaded in a specific tray
Note: Normal is the factory default setting.
Labels Texture
Smooth
Normal
Rough
Specifies the relative texture of the labels loaded in a specific tray
Note: Normal is the factory default setting.
Bond Texture
Smooth
Normal
Rough
Specifies the relative texture of the paper loaded in a specific tray
Note: Rough is the factory default setting.
Envelope Texture
Smooth
Normal
Rough
Specifies the relative texture of the envelopes loaded in a specific tray
Note: Normal is the factory default setting.
Understanding printer menus 83
Menu item Description
Rough Envelope Texture
Smooth
Normal
Rough
Specifies the relative texture of the rough envelopes loaded in a specific tray
Note: Rough is the factory default setting.
Letterhead Texture
Smooth
Normal
Rough
Specifies the relative texture of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Preprinted Texture
Smooth
Normal
Rough
Specifies the relative texture of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Colored Texture
Smooth
Normal
Rough
Specifies the relative texture of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Light Texture
Smooth
Normal
Rough
Specifies the relative texture of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Heavy Texture
Smooth
Normal
Rough
Specifies the relative texture of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Rough Texture
Smooth
Normal
Rough
Specifies the relative texture of the paper loaded in a specific tray
Note: Rough is the factory default setting.
Custom <x> Texture
Smooth
Normal
Rough
Specifies the relative texture of the custom paper loaded in a specific tray
Note: Normal is the factory default setting.
Understanding printer menus 84
Paper Loading menu
Menu item Description
Card Stock Loading
Duplex
Off
Determines whether 2‑sided printing occurs for all jobs that specify
Card Stock as the paper type
Note: Off is the factory default setting.
Recycled Loading
Duplex
Off
Determines whether 2‑sided printing occurs for all jobs that specify
Recycled as the paper type
Note: Off is the factory default setting.
Labels Loading
Duplex
Off
Determines whether 2‑sided printing occurs for all jobs that specify
Labels as the paper type
Note: Off is the factory default setting.
Bond Loading
Duplex
Off
Determines whether 2‑sided printing occurs for all jobs that specify
Bond as the paper type
Note: Off is the factory default setting.
Letterhead Loading
Duplex
Off
Determines whether 2‑sided printing occurs for all jobs that specify
Letterhead as the paper type
Note: Off is the factory default setting.
Preprinted Loading
Duplex
Off
Determines whether 2‑sided printing occurs for all jobs that specify
Preprinted as the paper type
Note: Off is the factory default setting.
Colored Loading
Duplex
Off
Determines whether 2‑sided printing occurs for all jobs that specify
Colored as the paper type
Note: Off is the factory default setting.
Light Loading
Duplex
Off
Determines whether 2‑sided printing occurs for all jobs that specify
Light as the paper type
Note: Off is the factory default setting.
Heavy Loading
Duplex
Off
Determines whether 2‑sided printing occurs for all jobs that specify
Heavy as the paper type
Note: Off is the factory default setting.
Rough Loading
Duplex
Off
Determines whether 2‑sided printing occurs for all jobs that specify
Rough as the paper type
Note: Off is the factory default setting.
Notes:
• Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided printing is selected from Print
Properties in Windows or the Print dialog in Macintosh.
• If Duplex is selected, then all print jobs are sent through the duplex unit, including 1‑sided jobs.
Understanding printer menus 85
Menu item Description
Custom <x> Loading
Duplex
Off
Determines whether 2‑sided printing occurs for all jobs that specify
Custom <x> as the paper type
Notes:
• Off is the factory default setting.
• Custom <x> Loading is available only if the custom type is
supported.
Notes:
• Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided printing is selected from Print
Properties in Windows or the Print dialog in Macintosh.
• If Duplex is selected, then all print jobs are sent through the duplex unit, including 1‑sided jobs.
Custom Types menu
Menu item Description
Custom Type <x>
Paper
Card Stock
Transparency
Rough/Cotton
Labels
Bond
Envelope
Associates a paper or specialty media type with a factory default Custom
Type <x> name or a user‑defined Custom Name created from the Embedded
Web Server or MarkVision Professional
Notes:
• Paper is the factory default setting.
• The custom media type must be supported by the selected tray or
multipurpose feeder in order to print from that source.
Recycled
Paper
Card Stock
Transparency
Rough/Cotton
Labels
Bond
Envelope
Specifies a paper type when the Recycled setting is selected in other menus
Notes:
• Paper is the factory default setting.
• The custom media type must be supported by the selected tray or
multipurpose feeder in order to print from that source.
Universal Setup menu
These menu items are used to specify the height, width, and feed direction of the Universal Paper Size. The Universal
Paper Size is a user‑defined paper size setting. It is listed with the other paper size settings and includes similar options,
such as support for duplex printing and printing multiple pages on one sheet.
Understanding printer menus 86
Menu item Description
Units of Measure
Inches
Millimeters
Identifies the units of measure
Notes:
• Inches is the US factory default setting.
• Millimeters is the international factory default setting.
Portrait Width
3–17 inches
76–432 mm
Sets the portrait width
Notes:
• If the width exceeds the maximum, the printer uses the maximum
width allowed.
• 11.69 inches is the US factory default setting. Inches can be
increased in 0.01‑inch increments.
• 297 mm is the international factory default setting. Millimeters can
be increased in 1‑mm increments.
Portrait Height
3–17 inches
76–432 mm
Sets the portrait height
Notes:
• If the height exceeds the maximum, the printer uses the maximum
height allowed.
• 17 inches is the US factory default setting. Inches can be increased in
0.01‑inch increments.
• 432 mm is the international factory default setting. Millimeters can
be increased in 1‑mm increments.
Feed Direction
Short Edge
Long Edge
Specifies the feed direction if the paper can be loaded in either direction
Notes:
• Short Edge is the factory default setting.
• Long Edge appears only if the longest edge is shorter than the
maximum width supported in the tray.
Bin Setup menu
Menu Item Description
Output Bin
Standard Bin
Bin <x>
Specifies the default output bin
Note: Standard Bin is the factory default setting.
Understanding printer menus 87
Menu Item Description
Configure Bins
Mailbox
Link
Link Optional
Type Assignment
Specifies configuration options for output bins
Notes:
• Mailbox is the factory default setting.
• Bins assigned the same name are automatically
linked unless Link Optional is selected.
• The Mailbox setting treats each bin as a separate
mailbox.
• The Link setting links together all available output
bins.
• The Link Optional setting links together all available
output bins except the standard bin and appears only
when at least two optional bins are installed.
• The Type Assignment setting assigns each paper type
to an output bin or linked bin set.
Assign Type/Bin
Plain Paper Bin
Card Stock Bin
Transparency Bin
Recycled Bin
Labels Bin
Bond Bin
Envelope Bin
Rough Envelope Bin
Letterhead Bin
Preprinted Bin
Colored Bin
Light Bin
Heavy Bin
Rough/Cotton Bin
Custom <x> Bin
Selects an output bin for each supported paper type
Available selections for each type are:
Disabled
Standard Bin
Bin <x>
Note: Standard Bin is the factory default setting.
Reports menu
Menu item Description
Menu Settings Page Prints a report containing information about paper loaded into trays, installed
memory, the total page count, alarms, timeouts, the printer control panel
language, the TCP/IP address, the status of supplies, the status of the network
connection, and other information
Device Statistics Prints a report containing printer statistics such as supply information and details
about printed pages
Understanding printer menus 88
Menu item Description
Network Setup Page Prints a report containing information about the network printer settings, such
as the TCP/IP address information
Note: This menu item appears only for network printers or printers connected
to print servers.
Network <x> Setup Page Prints a report containing information about the network printer settings, such
as the TCP/IP address information
Notes:
• This menu item is available when more than one network option is
installed.
• This menu item appears only for network printers or printers connected to
print servers.
Profiles List Prints a list of profiles stored in the printer
NetWare Setup Page Prints a report containing NetWare‑specific information about the network
settings
Note: This menu item appears only for printers with an internal print server
installed.
Print Fonts
PCL Fonts
PostScript Fonts
Prints a report in English of all the fonts available for the printer language currently
set in the printer
Note: A separate list is available for PCL and PostScript emulations. Each
emulator report contains print samples and information about the language's
available fonts.
Print Directory
Note: Only appears when there is an
installed/mounted flash or disk device.
Prints a list of all the resources stored on an optional flash memory card or printer
hard disk
Notes:
• Job Buffer Size must be set to 100%.
• The optional flash memory or printer hard disk must be installed correctly
and working properly.
Asset Report Prints a report containing asset information including the printer serial number
and model name. The report contains text and UPC barcodes that can be scanned
into an asset database.
Print Demo Prints a test page from the selected print media source.
Network/Ports menu
Active NIC menu
Menu item Description
Active NIC
Auto
<list of available network cards>
Notes:
• Auto is the factory default setting.
• This menu item appears only if an optional network card is installed.
Understanding printer menus 89
Standard Network or Network <x> menus
Note: Only active ports appear in this menu; all inactive ports are omitted.
Menu item Description
PCL SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job requires
it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When the Off setting is used, the printer uses PostScript emulation if PS
SmartSwitch is set to On. It uses the default printer language specified in the
Setup menu if PS SmartSwitch is set to Off.
PS SmartSwitch
On
Off
Sets the printer to automatically switch to PS emulation when a print job requires
it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When the Off setting is used, the printer uses PCL emulation if PCL
SmartSwitch is set to On. It uses the default printer language specified in the
Setup menu if PCL SmartSwitch is set to Off.
NPA Mode
Auto
Off
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
• Auto is the factory default setting.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is updated.
Network Buffer
Auto
3K to <maximum size allowed>
Sets the size of the network input buffer
Notes:
• Auto is the factory default setting.
• The value can be changed in 1‑K increments.
• The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.
• To increase the maximum size range for the Network Buffer, disable or
reduce the size of the parallel, serial, and USB buffers.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is updated.
Understanding printer menus 90
Menu item Description
Job Buffering
Off
On
Auto
Temporarily stores jobs on the printer hard disk before printing. This menu appears
only if a formatted disk is installed.
Notes:
• Off is the factory default setting.
• The On value buffers jobs on the printer hard disk. This menu selection
appears only when a formatted disk is installed and is not defective.
• The Auto setting buffers print jobs only if the printer is busy processing data
from another input port.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is updated.
Mac Binary PS
Auto
On
Off
Sets the printer to process Macintosh binary PostScript print jobs
Notes:
• Auto is the factory default setting.
• The Off setting filters print jobs using the standard protocol.
• The On setting processes raw binary PostScript print jobs.
Std Network Setup
Network Card
TCP/IP
IPv6
AppleTalk
NetWare
LexLink
Net <x> Setup
Reports or Network Reports
Network Card
TCP/IP
IPv6
Wireless
AppleTalk
NetWare
LexLink
Sets printer settings on jobs sent through a network port
Note: The Wireless menu appears only when the printer is connected to a wireless
network.
Network Reports menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network <x> > Std Network Setup or Net <x> Setup > Reports or Network
Reports
Understanding printer menus 91
Menu item Description
Print Setup Page
Print NetWare Setup
Page
Prints a report containing information about the current network setup
Notes:
• The Setup Page contains information about the network printer settings, such as the
TCP/IP address.
• The NetWare Setup Page menu item appears only on models that support NetWare and
shows information about NetWare settings.
Network Card menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network <x> > Std Network Setup or Net <x> Setup > Network Card
Menu item Description
View Card Status
Connected
Disconnected
Lets you view the connection status of the Network Card
View Card Speed Lets you view the speed of a currently active network card
Network Address
UAA
LAA
Lets you view the network addresses
Job Timeout
0‑225 seconds
Sets the amount of time in seconds that a network print job can take before it
is canceled
Notes:
• 90 seconds is the factory default setting.
• A setting value of 0 disables the timeout.
• If a value of 1–9 is selected, then the setting is saved as 10.
Banner Page
Off
On
Allows the printer to print a banner page
Note: Off is the factory default setting.
TCP/IP menu
Use the following menu items to view or set the TCP/IP information.
Note: This menu is available only for network models or printers attached to print servers.
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network <x> > Std Network Setup or Net <x> Setup > TCP/IP
Understanding printer menus 92
Menu item Description
Activate
On
Off
Activates TCP/IP
Note: On is the factory default setting.
View Hostname Lets you view the current TCP/IP hostname
Note: This can be changed only from the Embedded Web Server.
IP Address Lets you view or change the current TCP/IP Address
Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP
settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that
support BOOTP and RARP.
Netmask Lets you view or change the current TCP/IP Netmask
Gateway Lets you view or change the current TCP/IP Gateway
Enable DHCP
On
Off
Specifies the DHCP address and parameter assignment setting
Note: On is the factory default setting.
Enable RARP
On
Off
Specifies the RARP address assignment setting
Note: On is the factory default setting.
Enable BOOTP
On
Off
Specifies the BOOTP address assignment setting
Note: On is the factory default setting.
Enable AutoIP
Yes
No
Specifies the Zero Configuration Networking setting
Note: Yes is the factory default setting.
Enable FTP/TFTP
Yes
No
Enables the built-in FTP server, which allows you to send files to the printer using the
File Transfer Protocol.
Note: Yes is the factory default setting.
Enable HTTP Server
Yes
No
Enables the built-in Web server (Embedded Web Server). When enabled, the printer
can be monitored and managed remotely using a web browser.
Note: Yes is the factory default setting.
DNS Server Address Lets you view or change the current DNS Server Address
Enable DDNS/MDNS Lets you view or change the current DDNS/MDNS Server Address
WINS Server Address Lets you view or change the current WINS Server Address
IPv6 menu
Use the following menu items to view or set the Internet Protocol version 6 (IPv6) information.
Note: This menu is available only for network models or printers attached to print servers.
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network <x> > Std Network Setup or Net <x> Setup > IPv6
Understanding printer menus 93
Menu item Description
Enable IPv6
On
Off
Enables IPv6 in the printer
Note: On is the factory default setting.
Auto Configuration
On
Off
Specifies whether the network adapter accepts the automatic IPv6
address configuration entries provided by a router
Note: On is the factory default setting.
View Hostname
View Address
View Router Address
Lets you view the current setting
Note: These settings can be changed only from the Embedded Web
Server.
Enable DHCPv6
On
Off
Enables DHCPv6 in the printer
Note: On is the factory default setting.
Wireless menu
Use the following menu items to view or configure the wireless internal print server settings.
Note: This menu is available only for models connected to a wireless network.
This menu is available from the Network/Ports menu:
Network/Ports > Network <x> > Net <x> Setup > Wireless
Menu item Description
Network Mode
Infrastructure
Ad hoc
Specifies the network mode
Notes:
• Infrastructure mode lets the printer access a network using an
access point.
• Ad hoc is the factory default setting. Ad hoc mode configures the
printer for wireless networking directly between it and a computer.
Compatibility
802.11n
802.11b/g
802.11b/g/n
Specifies the wireless standard for the wireless network
Choose Network
<list of available networks>
Lets you select an available network for the printer to use
View Signal Quality Lets you view the quality of the wireless connection
View Security Mode Lets you view the encryption method for the wireless connection.
“Disabled” indicates that the wireless network is not encrypted.
Understanding printer menus 94
AppleTalk menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network <x> > Std Network Setup or Net <x> Setup > AppleTalk
Menu item Description
Activate
Yes
No
Activates AppleTalk support
Note: Yes is the factory default setting.
View Name Shows the assigned AppleTalk name
Note: The name can be changed only from the Embedded Web Server.
View Address Shows the assigned AppleTalk address
Note: The address can be changed only from the Embedded Web Server.
Set Zone
<list of zones available on the
network>
Provides a list of AppleTalk zones available on the network
Note: The default setting is the default zone for the network. If no default
zone exists, the zone marked with an * is the default setting.
NetWare menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network <x> > Std Network Setup or Net <x> Setup > NetWare
Menu item Description
Activate
Yes
No
Activates NetWare support
Note: No is the factory default setting.
View Login Name Lets you view the assigned NetWare login name
Note: This can be changed only from the Embedded Web Server.
Print Mode Lets you view the assigned NetWare print mode
Note: This can be changed only from the Embedded Web Server.
Network Number Lets you view the assigned NetWare network number
Note: This can be changed only from the Embedded Web Server.
Select SAP Frames
Ethernet 802.2
Ethernet 802.3
Ethernet Type II
Ethernet SNAP
Enables the Ethernet frame type setting
Note: On is the factory default setting for all menu items.
Packet Burst
Yes
No
Reduces network traffic by allowing the transfer and acknowledgement of
multiple data packets to and from the NetWare server
Note: Yes is the factory default setting.
Understanding printer menus 95
Menu item Description
NSQ/GSQ Mode
Yes
No
Specifies the NSQ/GSQ Mode setting
Note: Yes is the factory default setting.
LexLink menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network <x> > Std Network Setup or Net <x> Setup > LexLink menu
Menu item Description
Activate
On
Off
Activates LexLink support
Note: Off is the factory default setting.
View Nickname Lets you view the assigned LexLink nickname
Note: The LexLink nickname can be changed only from the Embedded Web
Server.
Standard USB menu
Menu item Description
PCL SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job received
through a USB port requires it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When the Off setting is used, the printer uses PostScript emulation if the PS
SmartSwitch setting is On. It uses the default printer language specified in the
Setup menu if the PS SmartSwitch setting is Off.
PS SmartSwitch
On
Off
Sets the printer to automatically switch to PS emulation when a print job received
through a USB port requires it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When the Off setting is used, the printer uses PCL emulation if the PCL
SmartSwitch setting is On. It uses the default printer language specified in the
Setup menu if the PCL SmartSwitch setting is Off.
Understanding printer menus 96
Menu item Description
NPA Mode
Auto
Off
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
• Auto is the factory default setting.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is updated.
USB Buffer
Auto
Disabled
3K to <maximum size allowed>
Sets the size of the USB input buffer
Notes:
• Auto is the factory default setting.
• The Disabled setting turns off job buffering. Any jobs already buffered on the
disk are printed before normal processing is resumed.
• The USB buffer size value can be changed in 1‑K increments.
• The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether the Resource Save setting is On
or Off.
• To increase the maximum size range for the USB Buffer, disable or reduce the
size of the parallel, serial, and network buffers.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is updated.
Job Buffering
Off
On
Auto
Temporarily stores jobs on the printer hard disk before printing
Notes:
• Off is the factory default setting.
• The On setting buffers jobs on the printer hard disk.
• The Auto setting buffers print jobs only if the printer is busy processing data
from another input port.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is updated.
Mac Binary PS
Auto
Off
On
Sets the printer to process Macintosh binary PostScript print jobs
Notes:
• Auto is the factory default setting.
• The Off setting filters print jobs using the standard protocol.
• The On setting processes raw binary PostScript print jobs.
USB With ENA
ENA Address
ENA Netmask
ENA Gateway
Sets the network address, netmask, or gateway information for an external print
server that is attached to the printer using a USB cable.
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
SMTP Setup menu
Use the following menu to configure the SMTP server.
Understanding printer menus 97
Menu item Description
Primary SMTP Gateway
Primary SMTP Gateway Port
Secondary SMTP Gateway
Secondary SMTP Gateway Port
Specifies SMTP server port information
Note: 25 is the default SMTP gateway port. Range is 1‑65536.
SMTP Timeout
5–30
Specifies the amount of time in seconds before the server stops trying to
send the e‑mail
Note: 30 seconds is the factory default setting.
Reply Address Specifies a reply address of up to 128 characters in e-mail sent by the
printer
Use SSL
Disabled
Negotiate
Required
Sets the printer to use SSL for increased security when connecting to the
SMTP server
Notes:
• Disabled is the factory default setting for Use SSL.
• When the Negotiate setting is used, your SMTP server determines if
SSL will be used.
SMTP Server Authentication
No authentication required
Login/Plain
CRAM‑MD5
Digest‑MD5
NTLM
Kerberos 5
Specifies the type of user authentication required
Note: “No authentication required” is the factory default setting.
Device‑Initiated E‑mail
None
Use Device SMTP Credentials
Device Userid
Device Password
Kerberos 5 Realm
NTLM Domain
Specifies what credentials will be used when communicating to the SMTP
server. Some SMTP servers require credentials in order to send e-mail.
Notes:
• None is the factory default setting for Device‑Initiated E‑mail.
• Device Userid and Device Password are used to log in to the SMTP
server when "Use Device SMTP Credentials" is selected.
Understanding printer menus 98
Security menu
Miscellaneous menu
Menu item Description
Login Restriction
Login failures
1-10 (3 attempts)
Failure time frame
1-60 (5 minutes)
Lockout time
1-60 (5 minutes)
Panel Login Timeout
1-900 (3 seconds)
Remote Login Timeout
1-120 (10 minutes)
Limits the number and time frames of failed login attempts from the printer control
panel before all users are locked out
Notes:
• “Login failures” specifies the number of failed login attempts before users are
locked out. 3 attempts is the factory default setting.
• “Failure time frame” specifies the time frame during which failed login
attempts can be made before users are locked out. 5 minutes is the factory
default setting.
• “Lockout time” specifies how long users are locked out after exceeding the
login failures limit. 5 minutes is the factory default setting.
• “Panel Login Timeout” specifies how long the printer remains idle on the
Home screen before automatically logging the user off. 3 seconds is the
factory default setting.
• “Remote Login Timeout” specifies how long a remote interface (for example,
the Web page) can remain idle before automatically logging the user off. 10
minutes is the factory default setting.
Enable Drive
Enable
Disable
Enables or disables support for the front USB port.
Confidential Print menu
Menu item Description
Max Invalid PIN
Off
2–10
Limits the number of times an invalid PIN can be entered
Notes:
• Off is the default setting.
• This menu item appears only if a printer hard disk is installed.
• Once a limit is reached, the jobs for that user name and that PIN are deleted.
Job Expiration
Off
1 hour
4 hours
24 hours
1 week
Limits the amount of time a confidential job stays in the printer before it is deleted
Notes:
• Off is the default setting.
• If the Job Expiration setting is changed while confidential jobs reside on the
printer RAM or printer hard disk, the expiration time for those print jobs does
not change to the new default value.
• If the printer is turned off, all confidential jobs held in printer RAM are
deleted.
Understanding printer menus 99
Disk Wiping menu
Menu item Description
Automatic Wiping
Single pass
Multiple pass
Disk Wiping erases only print job data that is not currently in use by the file system
from the printer hard disk. All permanent data on the printer hard disk is preserved,
such as downloaded fonts, macros, and held jobs.
Automatic Wiping marks all disk space used by a previous job and does not permit
the file system to reuse this space until it has been sanitized.
Only Automatic Wiping enables users to activate disk wiping without having to take
the printer offline for an extended amount of time.
Notes:
• “Single pass” is the factory default setting.
• This menu item appears only if a formatted, non-defective printer hard disk is
installed.
• Highly confidential information should be wiped using the “Multiple Pass”
method only.
• Due to the large amount of resources required for Automatic Wiping,
activating this option may decrease printer performance, especially if the
printer requires hard disk space faster than it can be wiped and returned to
service.
Manual Wiping
Do not start now
Start now
Disk Wiping erases only print job data that is not currently in use by the file system
from the printer hard disk. All permanent data on the printer hard disk is preserved,
such as downloaded fonts, macros, and held jobs.
Manual Wiping overwrites all disk space that has been used to hold data from a print
job that has been processed. This type of wiping does not erase any information
related to an unprocessed print job.
Notes:
• “Do not start now” is the factory default setting.
• This menu item appears only if a formatted, non-defective printer hard disk is
installed.
• If the Disk Wiping access control is activated, then a user must successfully
authenticate and have the required authorization in order to initiate the disk
wipe.
Automatic Method
Single pass
Multiple pass
Disk Wiping erases only print job data that is not currently in use by the file system
from the printer hard disk. All permanent data on the printer hard disk is preserved,
such as downloaded fonts, macros, and held jobs.
Notes:
• “Single pass” is the factory default setting.
• This menu item appears only if a formatted, non-defective printer hard disk is
installed.
• Highly confidential information should be wiped using the “Multiple pass”
method only.
Understanding printer menus 100
Menu item Description
Manual Method
Single pass
Multiple pass
Disk Wiping erases only print job data that is not currently in use by the file system
from the printer hard disk. All permanent data on the printer hard disk is preserved,
such as downloaded fonts, macros, and held jobs.
Both manual and scheduled wiping allow the file system to reuse marked disk space
without first having to wipe it.
Notes:
• “Single pass” is the factory default setting.
• This menu item appears only if a formatted, non-defective printer hard disk is
installed.
• Highly confidential information should be wiped using the “Multiple pass”
method only.
Scheduled Method
Single pass
Multiple pass
Disk Wiping erases only print job data that is not currently in use by the file system
from the printer hard disk. All permanent data on the printer hard disk is preserved,
such as downloaded fonts, macros, and held jobs.
Both manual and scheduled wiping allow the file system to reuse marked disk space
without first having to wipe it.
Notes:
• “Single pass” is the factory default setting.
• This menu item appears only if a formatted, non-defective printer hard disk is
installed.
• Highly confidential information should be wiped using the “Multiple pass”
method only.
• Scheduled wipes are initiated without displaying a user warning or
confirmation message.
Security Audit Log menu
Menu item Description
Export Log Enables an authorized user to export the security log
Notes:
• To export the log from the printer control panel, a flash drive must be
attached to the printer.
• From the Embedded Web Server, the log can be downloaded to a computer.
Delete Log
Delete now
Do not delete
Specifies whether audit logs are deleted
Note: Delete Now is the factory default setting.
Configure Log
Enable Audit
Enable Remote Syslog
Remote Syslog Facility
Severity of events to log
Specifies whether and how the audit logs are created
Note: Factory default settings enable the security audit log.
Understanding printer menus 101
Set Date/Time menu
Menu item Description
View Date/Time Lets you view the current date and time settings for the printer
Set Date/Time
<input date/time>
Note: Date/Time is set in YYYY-MM-DD HH:MM format.
Time Zone
<list of time zones>
Note: GMT is the factory default setting.
Observe DST
On
Off
Note: On is the factory default setting and uses the applicable Daylight Saving Time
associated with the Time Zone setting.
Enable NTP
On
Off
Enables Network Time Protocol, which synchronizes the clocks of devices on a
network
Note: On is the factory default setting.
Settings menu
General Settings menu
Menu item Description
Display Language
English
Francais
Deutsch
Italiano
Espanol
Dansk
Norsk
Nederlands
Svenska
Portuguese
Suomi
Russian
Polski
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Korean
Japanese
Sets the language of the text appearing on the display
Note: All languages may not be available for all printers.
Understanding printer menus 102
Menu item Description
Run Initial setup
Yes
No
Instructs the printer to run the setup wizard
Notes:
• Yes is the factory default setting.
• After completing the setup wizard by selecting Done at the
Country select screen, the default becomes No.
Paper Sizes
US
Metric
Specifies the printer factory default measurements. The default is
determined by the country/region selection in the initial setup
wizard.
Note: Changing this setting also changes the Units of
Measurement setting in the Universal Setup menu and the
default for each input source in the Paper Size/Paper Type menu.
Alarms
Alarm Control
Cartridge Alarm
Staple Alarm
Hole Punch Alarm
Sets an alarm to sound when the printer requires operator
intervention
Available selections for each alarm type are:
Single
Off
Continuous
Notes:
• Single is the factory default setting for Alarm Control. Single
sounds three quick beeps.
• Off is the factory default setting for Cartridge Alarm and
Staple Alarm. Off means no alarm will sound.
• Continuous repeats three beeps every 10 seconds.
• The Staple Alarm is available only when the finisher is
installed.
• The Hole Punch Alarm is displayed only when a finisher with
hole punch is installed.
Timeouts
Job Hold Timeout
5–255 sec
Sets the amount of time the printer waits for user intervention
before it holds jobs that require unavailable resources and
continues to print other jobs in the print queue
Notes:
• 30 seconds is the factory default setting.
• This menu item appears only when a printer hard disk is
installed.
Understanding printer menus 103
Menu item Description
Timeouts
Power Saver
1–240 min
Sets the amount of time the printer waits after a job is printed
before it goes into a reduced power state
Notes:
• 30 minutes is the factory default setting.
• Lower settings conserve more energy, but may require
longer warm‑up times.
• Select the lowest setting if the printer shares an electrical
circuit with room lighting or you notice lights flickering in the
room.
• Select a high setting if the printer is in constant use. Under
most circumstances, this keeps the printer ready to print
with minimum warm‑up time.
Timeouts
Screen Timeout
15–300 sec
Sets the amount of time in seconds the printer waits before
returning the printer display to a Ready state
Note: 30 seconds is the factory default setting.
Timeouts
Print Timeout
Disabled
1–255 sec
Sets the amount of time in seconds the printer waits to receive an
end‑of‑job message before canceling the remainder of the print job
Notes:
• 90 seconds is the factory default setting.
• When the timer expires, any partially printed page still in the
printer is printed, and then the printer checks to see if any
new print jobs are waiting.
• Print Timeout is available only when using PCL emulation.
This setting has no effect on PostScript emulation print jobs.
Timeouts
Wait Timeout
Disabled
15–65535 sec
Sets the amount of time in seconds the printer waits for additional
data before canceling a print job
Notes:
• 40 seconds is the factory default setting.
• Wait Timeout is available only when the printer is using
PostScript emulation. This setting has no effect on PCL or
PPDS emulation print jobs.
Print Recovery
Auto Continue
Disabled
5–255 sec
Lets the printer automatically continue printing from certain offline
situations when not resolved within the specified time period
Note: Disabled is the factory default setting.
Print Recovery
Auto
Jam Recovery
Specifies whether the printer reprints jammed pages
Notes:
• Auto is the factory default setting. The printer reprints
jammed pages unless the memory required to hold the
pages is needed for other printer tasks.
• On sets the printer to always reprint jammed pages.
• Off sets the printer to never reprint jammed pages.
Understanding printer menus 104
Menu item Description
Print Recovery
Page Protect
Off
On
Lets the printer successfully print a page that may not have printed
otherwise
Notes:
• Off is the factory default setting. Off prints a partial page
when there is not enough memory to print the whole page.
• On sets the printer to process the whole page so that the
entire page prints.
Factory Defaults
Do Not Restore
Restore Now
Returns the printer settings to the factory default settings
Notes:
• Do Not Restore is the factory default setting. Do Not Restore
keeps the user‑defined settings.
• Restore Now returns all printer settings to the factory
default settings except Network/Ports menu settings. All
downloads stored in RAM are deleted. Downloads stored in
flash memory or on a printer hard disk are not affected.
Custom Home Message
Off
IP Address
Hostname
Contact Name
Location
Zero Configuration Name
Custom Text 1
Sets a pre‑configured or customized message to appear on the
display beside Ready
Notes:
• Off is the factory default setting.
• IP address and Hostname are pre‑configured messages.
• Contact Name, Location, Zero Configuration Name, and
Custom Text 1 are messages that can be customized by a
system support person.
Setup menu
Menu item Description
Printer Language
PCL Emulation
PS Emulation
Sets the default printer language
Notes:
• PCL emulation uses a PCL interpreter for processing print
jobs. PostScript emulation uses a PS interpreter for
processing print jobs.
• PCL is the factory default printer language.
• Setting a printer language as the default does not prevent a
software program from sending print jobs that use another
printer language.
Understanding printer menus 105
Menu item Description
Job Waiting
On
Off
Specifies that print jobs be removed from the print queue if they
require unavailable printer options or custom settings. They are
stored in a separate print queue, so other jobs print normally. When
the missing information and/or options are obtained, the stored
jobs print.
Notes:
• Off is the factory default setting.
• This menu appears only if a non-Read Only printer hard disk
is installed. This requirement ensures that stored jobs are
not deleted if the printer loses power.
Print Area
Normal
Whole Page
Sets the logical and physical printable area
Notes:
• This menu does not appear if Edge to Edge is enabled in the
printer Setup menu.
• Normal is the factory default setting. When attempting to
print data in the non‑printable area defined by the Normal
setting, the printer clips the image at the boundary.
• The Whole Page setting allows the image to be moved into
the non‑printable area defined by the Normal setting, but
the printer will clip the image at the Normal setting
boundary.
• The Whole Page setting only affects pages printed using a
PCL 5e interpreter. This setting has no effect on pages
printed using the PCL XL or PostScript interpreter.
Download Target
RAM
Flash
Disk
Sets the storage location for downloads
Notes:
• RAM is the factory default setting.
• Storing downloads in flash memory or on a printer hard disk
places them in permanent storage. Downloads remain in
flash memory or on the printer hard disk even when the
printer is turned off.
• Storing downloads in RAM is temporary.
• This menu appears only if a flash and/or disk option is
installed.
Understanding printer menus 106
Menu item Description
Job Accounting
On
Off
Specifies whether the printer stores statistical information about
the most recent print jobs on the hard disk
Notes:
• Off is the factory default setting. Off means the printer does
not store job statistics.
• The statistics include a record of print errors, the print time,
the job size in bytes, the requested paper size and type, the
total number of printed pages, and the total number of
copies requested.
• Job Accounting is available only when a printer hard disk is
installed and working properly. It should not be Read/Write
or Write protected. Job Buffer Size should not be set to
100%.
• Changing this setting from the printer control panel and then
exiting the menus causes the printer to reset. The menu
selection is updated.
Resource Save
On
Off
Specifies how the printer handles temporary downloads, such as
fonts and macros stored in RAM, when the printer receives a job
that requires more memory than is available
Notes:
• Off is the factory default setting. Off sets the printer to retain
the downloads only until memory is needed. Downloads are
deleted in order to process print jobs.
• The On setting retains the downloads during language
changes and printer resets. If the printer runs out of
memory, 38 Memory Full appears, and downloads are
not deleted.
Print All Order
Alphabetically
Newest First
Oldest First
Specifies the order in which held and confidential jobs are printed
when Print All is selected
Notes:
• Alphabetically is the factory default setting.
• Print jobs always appear in alphabetical order on the printer
control panel.
Understanding printer menus 107
Finishing menu
Menu item Description
Sides (Duplex)
1 sided
2 sided
Specifies whether duplex (2‑sided) printing is set as the default for all print jobs
Notes:
• 1 sided is the factory default setting.
• To set 2‑sided printing from the software program: for Windows users, click
File > Print, and then click Properties, Preferences, Options, or Setup; for
Macintosh users, choose File > Print, and then adjust the settings from the
Print dialog and pop‑up menus.
Duplex Binding
Long Edge
Short Edge
Defines the way duplexed pages are bound and how the printing on the back of the
page is oriented in relation to the printing on the front of the page
Notes:
• Long Edge is the factory default setting.
• Long Edge specifies that binding be placed on the left edge of portrait pages
and the top edge of landscape pages.
• Short Edge specifies that binding be placed on the top edge of portrait pages
and the left edge of landscape pages.
Copies
1–999
Specifies a default number of copies for each print job
Note: 1 is the factory default setting.
Blank Pages
Do Not Print
Print
Specifies whether blank pages are inserted in a print job
Note: Do Not Print is the factory default setting.
Collate
On (1,2,1,2,1,2)
Off (1,1,1,2,2,2)
Stacks the pages of a print job in sequence when printing multiple copies
Notes:
• On is the factory default setting.
• The On setting stacks the print job sequentially.
• Both settings print the entire job the number of times specified by the Copies
menu setting.
Separator Sheets
None
Between Copies
Between Jobs
Between Pages
Specifies whether blank separator sheets are inserted
Notes:
• None is the factory default setting.
• Between Copies inserts a blank sheet between each copy of a print job if
Collation is set to On. If Collation is set to Off, a blank page is inserted between
each set of printed pages, such as after all page 1's and after all page 2's.
• Between Jobs inserts a blank sheet between print jobs.
• Between Pages inserts a blank sheet between each page of the print job. This
setting is useful when printing transparencies or inserting blank pages in a
document for notes.
Understanding printer menus 108
Menu item Description
Separator Source
Tray <x>
Manual Feeder
Specifies the paper source for separator sheets
Notes:
• Tray 1 (standard tray) is the factory default setting.
• From the Paper menu, Configure MP must be set to Cassette in order for
Multi‑Purpose Feeder to appear as a menu setting.
N‑up (pages‑side)
Off
2‑Up
3‑Up
4‑Up
6‑Up
9‑Up
12‑Up
16‑Up
Specifies that multiple‑page images be printed on one side of a sheet of paper
Notes:
• Off is the factory default setting.
• The number selected is the number of page images that will print per side.
N‑up Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical
Specifies the positioning of multiple‑page images when using N‑up (pages‑sides)
Notes:
• Horizontal is the factory default setting.
• Positioning depends on the number of images and whether the images are in
portrait or landscape orientation.
Orientation
Auto
Landscape
Portrait
Specifies the orientation of a multiple‑page sheet
Note: Auto is the factory default setting. The printer chooses between portrait and
landscape.
N‑up Border
None
Solid
Prints a border around each page image when using N‑up (pages‑sides)
Note: None is the factory default setting.
Staple Job
Off
Auto
Front
Back
Dual
Specifies whether print jobs are stapled
Notes:
• Off is the factory default setting. Print jobs are not stapled.
• Envelopes are not stapled.
Hole Punch
Off
On
Specifies whether a hole punch is applied to print jobs
Notes:
• This menu item is available only when a finisher with Hole Punch is installed.
• Off is the factory default setting. A hole punch is not applied to print jobs.
Understanding printer menus 109
Menu item Description
Hole Punch Mode
2, 3
2, 4
Specifies the number of hole punches in print jobs
Notes:
• This menu item is available only when a finisher with Hole Punch is installed.
• The values of 2 and 3 are displayed only when the 3 Hole Finisher, that can
also be used for 2 holes, is installed.
• The 3 hole finisher allows the user to select 2 or 3 hole punch.
• The 4 hole finisher allows the user to select 2 or 4 hole punch.
Offset Pages
None
Between Copies
Between Jobs
Stacks copies or print jobs into staggered sets in an output bin
Notes:
• None is the factory default setting. No pages are offset during the print job.
• Between Copies offsets each copy of a print job.
• Between Jobs offsets each print job.
Quality menu
Menu item Description
Print Resolution
300 dpi
600 dpi
1200 dpi
1200 Image Q
2400 Image Q
Specifies the printed output resolution
Note: 600 dpi is the factory default setting. The printer driver default is 1200 IQ.
Pixel Boost
Off
Fonts
Horizontally
Vertically
Both Directions
Enhances the printed quality of small fonts and graphics
Notes:
• Off is the factory default setting.
• Fonts applies this setting only to text.
• Horizontally darkens horizontal lines of text and images.
• Vertically darkens vertical lines of text and images.
• Both Directions darkens horizontal and vertical lines on text and images.
Toner Darkness
1–10
Lightens or darkens the printed output
Notes:
• 8 is the factory default setting.
• Selecting a smaller number can help conserve toner.
Understanding printer menus 110
Menu item Description
Enhance Fine Lines
On
Off
Enables a print mode preferable for files such as architectural drawings, maps, electrical
circuit diagrams, and flow charts
Notes:
• Off is the factory default setting.
• To set Enhance Fine Lines using the Embedded Web Server, type the network
printer IP address in a browser window.
Gray Correction
Auto
Off
Adjusts the gray value of printed output
Note: Auto is the factory default setting.
Brightness
‑6 to +6
Adjusts or darkens printed output and conserves toner
Notes:
• 0 is the factory default setting.
• A negative value will darken text, images, and graphics. A positive value will
lighten them and conserve toner.
Contrast
0–5
Adjusts the degree of difference between levels of gray in printed output
Notes:
• 0 is the factory default setting.
• Higher settings show more difference between levels of gray.
Utilities menu
Menu item Description
Remove Held Jobs
Confidential
Held
Not Restored
All
Removes confidential and held jobs from the printer hard disk
Notes:
• Selecting a setting affects only print jobs that are resident in the printer.
Bookmarks, jobs on flash drives, and other types of held jobs are not affected.
• Selecting Not Restored removes all Print and Hold jobs that were not restored
from the disk.
Format Flash
Yes
No
Formats the flash memory. Flash memory refers to the memory added by installing
a flash memory option card in the printer.
Warning—Potential Damage: Do not turn off the printer while the flash memory is
formatting.
Notes:
• A flash memory option card must be installed in the printer and operating
properly for this menu item to be available. The flash memory option card
must not be Read/Write or Write protected.
• Selecting Yes deletes all data stored in flash memory.
• No cancels the format request.
Understanding printer menus 111
Menu item Description
Delete Downloads on Disk
Delete Now
Do Not Delete
Removes downloads from the printer hard disk, including all held Jobs, buffered jobs,
and parked jobs. Job accounting information is not affected.
Note: Delete Now is the default setting.
Job Acct Stat
Print
Clear
Prints a list of all stored job statistics or deletes the information from the printer hard
disk
Notes:
• A printer hard disk must be installed in the printer and operating properly for
this menu item to be available.
• Selecting Print prints a list of statistics.
• Clear deletes all job statistics stored on the printer hard disk.
• The Clear selection will not appear if Job Accounting is set to MarkTrack
TM
using NPA.
Hex Trace
Activate
Assists in isolating the source of a print job problem
Notes:
• When Activate is selected, all data sent to the printer is printed in hexadecimal
and character representation and control codes are not executed.
• To exit or deactivate Hex Trace, turn the printer off or reset the printer.
Coverage Estimator
Off
On
Provides an estimate of the percentage coverage of black on a page. The estimate is
printed on a separate page at the end of each print job.
Note: Off is the factory default setting.
LCD Contrast
1–10
Adjusts the contrast lighting of the display
Notes:
• 5 is the factory default setting.
• A higher setting makes the display appear lighter.
• A lower setting makes the display appear darker.
LCD Brightness
1–10
Adjusts the brightness of the backlight on the display
Notes:
• 5 is the factory default setting.
• A higher setting makes the display appear lighter.
• A lower setting makes the display appear darker.
XPS menu
Menu item Description
Print Error Pages
Off
On
Prints a page containing information on errors, including XML markup errors
Note: Off is the factory default setting.
Understanding printer menus 112
PDF menu
Menu item Description
Scale to Fit
Yes
No
Scales page content to fit the selected paper size
Note: No is the factory default setting.
Annotations
Do Not Print
Print
Prints annotations in a PDF
Note: Do Not Print is the factory default setting.
PostScript menu
Menu item Description
Print PS Error
On
Off
Prints a page containing the PostScript error
Note: Off is the factory default setting.
Font Priority
Resident
Flash/Disk
Establishes the font search order
Notes:
• Resident is the factory default setting.
• A formatted flash memory option card or printer hard disk must be
installed in the printer and operating properly for this menu item to be
available.
• The flash memory option or printer hard disk cannot be Read/Write,
Write, or password protected.
• Job Buffer Size must not be set to 100%.
PCL Emul menu
Menu item Description
Font Source
Resident
Disk
Download
Flash
All
Specifies the set of fonts used by the Font Name menu item
Notes:
• Resident is the factory default setting. It shows the factory default set of
fonts downloaded into printer RAM.
• Flash and Disk settings appear only if applicable and show all fonts
resident in that option.
• Flash and Disk options must be properly formatted and cannot be
Read/Write, Write, or password protected.
• Download appears only if applicable and shows all the fonts downloaded
into printer RAM.
• All shows all fonts available to any option.
Understanding printer menus 113
Menu item Description
Font Name
<list of available fonts>
Identifies a specific font and the option where it is stored
Notes:
• Courier 10 is the factory default setting.
• The font source abbreviation is R for Resident, F for Flash, K for Disk, and
D for download.
Symbol Set
10U PC‑8
12U PC‑850
Specifies the symbol set for each font name
Notes:
• 10U PC‑8 is the US factory default setting.
• 12U PC‑850 is the international factory default setting.
• A symbol set is a set of alphabetic and numeric characters, punctuation,
and special symbols. Symbol sets support the different languages or
specific programs such as math symbols for scientific text. Only the
supported symbol sets are shown.
PCL Emulation Settings
Point Size
1.00–1008.00
Changes the point size for scalable typographic fonts
Notes:
• 12 is the factory default setting.
• Point Size refers to the height of the characters in the font. One point
equals approximately 1/72 of an inch.
• Point sizes can be increased or decreased in 0.25‑point increments.
PCL Emulation Settings
Pitch
0.08–100
Specifies the font pitch for scalable monospaced fonts
Notes:
• 10 is the factory default setting.
• Pitch refers to the number of fixed‑space characters per inch (cpi).
• Pitch can be increased or decreased in 0.01‑cpi increments.
• For nonscalable monospaced fonts, the pitch appears on the display but
cannot be changed.
PCL Emulation Settings
Orientation
Portrait
Landscape
Specifies the orientation of text and graphics on the page
Notes:
• Portrait is the factory default setting.
• Portrait prints text and graphics parallel to the short edge of the page.
• Landscape prints text and graphics parallel to the long edge of the page.
PCL Emulation Settings
Lines per Page
1–255
Specifies the number of lines that print on each page
Notes:
• 64 is the US factory default setting. 68 is the international default setting.
• The printer sets the amount of space between each line based on the
Lines per Page, Paper Size, and Orientation settings. Select the desired
Paper Size and Orientation before setting Lines per Page.
Understanding printer menus 114
Menu item Description
PCL Emulation Settings
A4 Width
198 mm
203 mm
Sets the printer to print on A4‑size paper
Notes:
• 198 mm is the factory default setting.
• The 203‑mm setting sets the width of the page to allow the printing of
eighty 10‑pitch characters.
PCL Emulation Settings
Auto CR after LF
On
Off
Specifies whether the printer automatically performs a carriage return after a
line feed control command
Note: Off is the factory default setting.
PCL Emulation Settings
Auto LF after CR
On
Off
Specifies whether the printer automatically performs a line feed after a carriage
return control command
Note: Off is the factory default setting.
Tray Renumber
Assign MP Feeder
Off
None
0–199
Assign Tray <x>
Off
None
0–199
Assign Manual Paper
Off
None
0–199
Assign Man Env
Off
None
0–199
Configures the printer to work with printer software or programs that use
different source assignments for trays, drawers, and feeders
Notes:
• Off is the factory default setting.
• None is not an available selection. It is only displayed when it is selected
by the PCL 5 interpreter.
• None ignores the Select Paper Feed command.
• 0–199 allows a custom setting to be assigned.
Tray Renumber
View Factory Def
MPF Default = 8
T1 Default = 1
T2 Default = 4
T3 Default = 5
T4 Default = 20
T5 Default = 21
Env Default = 6
MPaper Default = 2
MEnv Default = 3
Displays the factory default setting assigned to each tray, drawer, or feeder, even
if it has not been installed
Understanding printer menus 115
Menu item Description
Tray Renumber
Restore Defaults
Yes
No
Returns all tray, drawer, and feeder assignments to the factory default settings
HTML menu
Menu item Description
Font Name
Albertus MT
Antique Olive
Apple Chancery
Arial MT
Avant Garde
Bodoni
Bookman
Chicago
Clarendon
Cooper Black
Copperplate
Coronet
Courier
Eurostile
Garamond
Geneva
Gill Sans
Goudy
Helvetica
Hoefler Text
Intl CG Times
Intl Courier
Intl Univers
Joanna MT
Letter Gothic
Lubalin Gothic
Marigold
MonaLisa Recut
Monaco
New CenturySbk
New York
Optima
Oxford
Palatino
StempelGaramond
Taffy
Times
TimesNewRoman
Univers
Zapf Chancery
Sets the default font for HTML documents
Notes:
• The Times font will be used in HTML documents that do not specify a
font.
• The following fonts appear only if the appropriate DBCS font card is
installed: HG-GothicB, MSung-Light, MD_DotumChe, and MingMT-
Light.
Menu item Description
Font Size
1–255 pt
Sets the default font size for HTML documents
Notes:
• 12 pt is the factory default setting.
• Font size can be increased in 1‑point increments.
Scale
1–400%
Scales the default font for HTML documents
Notes:
• 100% is the factory default setting.
• Scaling can be increased in 1% increments.
Understanding printer menus 116
Menu item Description
Orientation
Portrait
Landscape
Sets the page orientation for HTML documents
Note: Portrait is the factory default setting.
Margin Size
8–255 mm
Sets the page margin for HTML documents
Notes:
• 19 mm is the factory default setting.
• Margin size can be increased in 1‑mm increments.
Backgrounds
Do Not Print
Print
Specifies whether to print backgrounds on HTML documents
Note: Print is the factory default setting.
Image menu
Menu item Description
Auto Fit
On
Off
Selects the optimal paper size, scaling, and orientation
Notes:
• On is the factory default setting.
• The On setting overrides scaling and orientation settings for some images.
Invert
On
Off
Inverts bi‑tonal monochrome images
Notes:
• Off is the factory default setting.
• The font size can be increased in 1‑point increments.
• This setting does not apply to GIF or JPEG images.
Scaling
Anchor Top Left
Best Fit
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Scales the image to fit the selected paper size
Notes:
• Best Fit is the factory default setting.
• When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Orientation
Portrait
Landscape
Rev Portrait
Rev Landscape
Sets the image orientation
Note: Portrait is the factory default setting.
Understanding printer menus 117
Flash Drive menu
Menu item Description
Copies
1–999
Specifies a default number of copies for each print job
Note: 1 is the factory default setting.
Paper Source
Tray <x>
MP Feeder
Manual Paper
Manual Env
Sets a default paper source for all print jobs
Note: Tray 1 (standard tray) is the factory default setting.
Collate
Off (1,1,1,2,2,2)
On (1,2,1,2,1,2)
Stacks the pages of a print job in sequence when printing multiple copies
Note: On is the factory default setting.
Sides (Duplex)
2 sided
1 sided
Controls whether the job prints on one side or both sides of the paper
Note: One‑sided is the factory default setting.
Staple
Off
Auto
Front
Back
Dual
Specifies whether print jobs are stapled
Note: Off is the factory default setting.
Hole Punch
Off
On
Specifies whether a hole punch is applied to print jobs
Notes:
• This menu item is available only when a finisher with Hole Punch is installed.
• Off is the factory default setting.
Hole Punch Mode
2, 3
2, 4
Specifies the number of hole punches in print jobs
Notes:
• This menu item is available only when a finisher with Hole Punch is installed.
• The values of 2 and 3 are displayed only when the 3 Hole Finisher, that can
also be used for 2 holes, is installed. 3 is the factory default setting.
• The values of 2 and 4 are displayed only when the 4 Hole Finisher, that can
also be used for 2 holes, is installed. 4 is the factory default setting.
• The 3 hole finisher allows the user to select 2 or 3 hole punch.
• The 4 hole finisher allows the user to select 2 or 4 hole punch.
Understanding printer menus 118
Menu item Description
Duplex Binding
Long Edge
Short Edge
Defines the way duplexed pages are bound and how the printing on the back of the
page is oriented in relation to the printing on the front of the page
Notes:
• Long Edge is the factory default setting.
• Long Edge specifies that binding be placed on the left edge of portrait pages
and the top edge of landscape pages.
• Short Edge specifies that binding be placed on the top edge of portrait pages
and the left edge of landscape pages.
Orientation
Auto
Long Edge
Short Edge
Specifies the orientation of a multiple‑page sheet
Notes:
• Auto is the factory default setting. The printer chooses between portrait and
landscape.
• Long Edge uses landscape.
• Short Edge uses portrait.
N‑up (pages‑side)
Off
2‑Up
3‑Up
4‑Up
6‑Up
9‑Up
12‑Up
16‑Up
Specifies that multiple‑page images be printed on one side of a sheet of paper
Notes:
• Off is the factory default setting.
• The number selected is the number of page images that will print per side.
N‑up Border
None
Solid
Prints a border around each page image when using N‑up (pages‑side)
Note: None is the factory default setting.
N‑up Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical
Specifies the positioning of multiple‑page images when using N‑up (pages‑side)
Notes:
• Horizontal is the factory default setting.
• Positioning depends on the number of images and whether the images are in
portrait or landscape orientation.
Understanding printer menus 119
Menu item Description
Separator Sheets
None
Between Copies
Between Jobs
Between Pages
Specifies whether blank separator sheets are inserted
Notes:
• None is the factory default setting.
• Between Copies inserts a blank sheet between each copy of a print job if
Collation is set to On. If Collation is set to Off, then a blank page is inserted
between each set of printed pages, such as after all page 1's and after all page
2's.
• Between Jobs inserts a blank sheet between print jobs.
• Between Pages inserts a blank sheet between each page of the print job. This
setting is useful when printing transparencies or inserting blank pages in a
document for notes.
Separator Source
Tray <x>
Manual Feeder
Specifies the paper source for separator sheets
Notes:
• Tray 1 (standard tray) is the factory default setting.
• From the Paper menu, Configure MP must be set to Cassette in order for
Multi‑Purpose Feeder to appear as a menu setting.
Blank Pages
Do Not Print
Print
Specifies whether blank pages are inserted in a print job
Note: Do Not Print is the factory default setting.
Offset Pages
None
Between Copies
Between Jobs
Stacks copies or print jobs into staggered sets in an output bin
Notes:
• None is the factory default setting.
• Between Copies offsets each copy of a print job.
• Between Jobs offsets each print job.
Help menu
The Help menu consists of a series of Help pages that are stored in the printer as PDFs. They contain information about
using the printer and performing printing tasks.
English, French, German, and Spanish translations are stored in the printer. Other translations are available on the
Software and Documentation CD.
Menu item Description
Print All Prints all the guides
Print Quality Provides information about solving print quality issues
Printing Guide Provides information about loading paper and other speciality media
Media Guide Provides a list of the paper sizes supported in trays, drawers, and feeders
Print Defects Provides information about resolving print defects
Menu Map Provides a list of the printer control panel menus and settings
Understanding printer menus 120
Menu item Description
Information Guide Provides help in locating additional information
Connection Guide Provides information about connecting the printer locally (USB) or to a network
Moving Guide Provides instructions for safely moving the printer
Supplies Guide Provides part numbers for ordering supplies
Understanding printer menus 121
Maintaining the printer
Cleaning the exterior of the printer
1 Make sure that the printer is turned off and unplugged from the wall outlet.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer,
unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
2 Remove paper from the standard exit bin.
3 Dampen a clean, lint‑free cloth with water.
Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of
the printer.
4 Wipe only the outside of the printer, making sure to include the standard exit bin.
Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer.
5 Make sure the paper support and standard exit bin are dry before beginning a new print job.
Storing supplies
Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you
are ready to use them.
Do not expose supplies to:
• Direct sunlight
• Temperatures above 35°C (95°F)
• High humidity above 80%
• Salty air
• Corrosive gases
• Heavy dust
Conserving supplies
There are some settings you can change from the printer control panel that will help you conserve toner and paper.
For more information, see “Supplies menu,” “Quality menu,” and “Finishing menu.”
If you need to print several copies, you can conserve supplies by printing the first copy and checking it for accuracy
before printing the remaining copies.
Maintaining the printer 122
Checking the status of supplies
A message appears on the display when a replacement supply item is needed or when maintenance is required.
Checking the status of supplies from the printer control panel
1 Make sure the printer is on and Ready appears.
2 From the printer control panel, press the up or down arrow button until Status/Supplies appears, and then
press
.
3 Press the up or down arrow button until View supplies appears, and then press .
The status of each supply appears.
Checking the status of supplies from a network computer
Note: The computer must be connected to the same network as the printer.
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address in
the TCP/IP section.
2 Click Device Status. The Device Status page appears, displaying a summary of supply levels.
Ordering supplies
To order parts and supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized
supplies dealers in your area. In other countries or regions, visit the Lexmark Web site at
www.lexmark.com or contact
the place where you purchased the printer.
Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.
Part numbers
Part name Part number For printer
Toner Cartridge W850H21G W850
Photoconductor Kit W850H22G W850
Maintenance kit (low voltage) 40X0956 W850
Maintenance kit (high voltage) 40X0957 W850
Maintenance kit (100 volt) 40X0958 W850
Staple Cartridge 25A0013 W850
Ordering a toner cartridge
When 88 Cartridge low appears, order a new cartridge.
Maintaining the printer 123
When 88 Replace Cartridge appears, you must replace the cartridge.
Estimated cartridge yield is based on the ISO/IEC 19798 standard (with about 5% coverage per color). Extremely low
print coverage (less than 1.25%) for extended periods of time may negatively affect actual yield and may cause cartridge
parts to fail prior to exhaustion of toner.
Ordering a photoconductor kit
When 84 Replace photoconductor or 84 Photoconductor low appears, order a new photoconductor
kit.
Ordering a maintenance kit
When 80 Routine maintenance needed appears, order a maintenance kit. The maintenance kit contains all
the items necessary to replace the pick rollers, transfer roller, and fuser.
Note: Using certain types of paper may require more frequent replacement of the maintenance kit. The pick rollers,
transfer roller, and fuser can also be individually ordered and replaced as necessary.
Ordering staple cartridges
When Staples Low or Staples Empty appears, order the specified staple cartridge.
For more information, see the illustrations inside the stapler door.
Part name Part number
Staple Cartridges–3 pack 25A0013
Maintaining the printer 124
Replacing supplies
Replacing the toner cartridge
When 88 Cartridge low, 88.yy Replace cartridge, or 88 Replace cartridge to continue
appears, or when print becomes faded:
1 Turn the printer off.
2 Open the front door.
3 Grasp the handle and pull out the cartridge.
4 Unpack a new cartridge.
Warning—Potential Damage: When replacing a toner cartridge, do not leave the new cartridge exposed to
direct light for an extended period of time. Extended light exposure can cause print quality problems.
Maintaining the printer 125
5 Firmly shake the cartridge side-to-side several times to redistribute the toner.
6 Insert the new cartridge into the printer. Push the toner cartridge in as far as it will go. The cartridge clicks into
place when correctly installed.
7 Close the front door.
Maintaining the printer 126
Replacing the photoconductor
You can determine approximately how full the photoconductor is by printing the printer settings configuration sheet.
This helps you decide when you might need to order replacement supplies.
To ensure print quality and to avoid damage to the printer, the printer stops operating after the photoconductor has
reached a maximum of 60,000 pages. The printer automatically notifies you before the photoconductor reaches this
point.
When 84 Replace photoconductor or 84 Photoconductor low appears, order a new photoconductor
immediately. While the printer may continue to function properly after the photoconductor has reached its official
end‑of‑life, print quality significantly decreases.
To replace the photoconductor:
1 Turn the printer off.
2 Open the front door.
Note: The photoconductor cannot be pulled out if Side Door A is closed.
Maintaining the printer 127
3 Lower Side Door A.
4 Pull the photoconductor out of the printer.
Place the photoconductor on a flat, clean surface.
5 Unpack the new photoconductor.
Maintaining the printer 128
6 Align and insert the end of the photoconductor.
7 Remove the tape from the top of the photoconductor.
8 Push the photoconductor as far as it will go.
The photoconductor clicks into place when correctly installed.
Maintaining the printer 129
9 Close Side Door A.
10 Close the front door.
Note: After you insert the photoconductor and close all the doors, the printer performs a motor cycle and clears the
Replace Photoconductor warnings.
The printer returns to the Ready state.
Moving the printer
Before moving the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
• Disconnect all cords and cables from the printer before moving it.
Maintaining the printer 130
• Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer
warranty.
Removing the optional trays
1 Remove the tray.
2 Remove the two thumbscrews and set them aside.
3 Insert the tray into the printer.
Maintaining the printer 131
4 Remove the cable cover.
5 Disconnect the optional drawer connector.
Maintaining the printer 132
6 Attach the cable cover.
7 Lift the printer off the trays.
Moving the printer to another location
The printer and options can be safely moved to another location by following these precautions:
• Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart
used to move the options must have a surface able to support the dimensions of the options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
Shipping the printer
When shipping the printer, use the original packaging or call the place of purchase for a relocation kit.
Maintaining the printer 133
Administrative support
Finding advanced networking and administrator information
This chapter covers basic administrative support tasks. For more advanced system support tasks, see the Networking
Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark
Web site at www.lexmark.com.
Using the Embedded Web Server
If the printer is installed on a network, the Embedded Web Server is available for a range of functions including:
• Viewing a virtual display of the printer control panel
• Checking the status of the printer supplies
• Configuring printer settings
• Configuring network settings
• Viewing reports
To access the Embedded Web Server, type the printer IP address into the address field of your Web browser.
Notes:
• If you do not know the IP address of the printer, then print a network setup page and locate the IP address in
the TCP/IP section.
• For more information, see the Networking Guide on the Software and Documentation CD and the Embedded
Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com.
Checking the virtual display
When the Embedded Web Server is open, a virtual display appears in the top left corner of the screen. It works as an
actual display would work on a printer control panel, showing printer messages.
To access the Embedded Web Server, type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in
the TCP/IP section.
The virtual display appears in the top left corner of the screen.
Administrative support 134
Checking the device status
Using the Embedded Web Server, you can view paper tray settings, the level of toner in the print cartridge, the
percentage of life remaining in the maintenance kit, and capacity measurements of certain printer parts. To view the
device status:
1 Type the printer IP address in the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2 Click Device Status.
Setting up e‑mail alerts
You can have the printer send you an e‑mail when the supplies are getting low or when the paper needs to be changed,
added, or unjammed.
To set up e‑mail alerts:
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2 Click Settings.
3 Under Other Settings, click E‑mail Alert Setup.
4 Select the items for notification, and type in the e‑mail addresses.
5 Click Submit.
Note: See your system support person to set up the e‑mail server.
Viewing reports
You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the
printer, the network, and supplies.
To view reports from a network printer:
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2 Click Reports, and then click the type of report you want to view.
Administrative support 135
Restoring the factory default settings
If you want to retain a list of the current menu settings for reference, then print a menu settings page before you restore
the factory default settings. For more information, see “Printing a menu settings page” on page 27.
Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default
setting. Exceptions include the display language, custom sizes and messages, and Network/Port menu settings. All
downloads stored in RAM are deleted. Downloads stored in flash memory or on a printer hard disk are not affected.
1 From the printer control panel, press .
2 Press the up or down arrow button until Settings appears, and then press .
3 Press the up or down arrow button until General Settings appears, and then press .
4 Press the up or down arrow button until Factory Defaults appears, and then press .
5 Press the up or down arrow button until Restore Now appears, and then press .
Restoring Factory Defaults appears.
Administrative support 136
Troubleshooting
Solving basic problems
Solving basic printer problems
If there are basic printer problems, or the printer is unresponsive, make sure:
• The power cord is plugged into the printer and a properly grounded electrical outlet.
• The electrical outlet is not turned off by any switch or breaker.
• The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
• Other electronic equipment plugged into the outlet is working.
• The printer is turned on. Check the printer power switch.
• The printer cable is securely attached to the printer and the host computer, print server, option, or other network
device.
• All options are properly installed.
• The printer driver settings are correct.
Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the
printer back on. This often fixes the problem.
Embedded Web Server does not open
These are possible solutions. Try one or more of the following:
CHECK THE NETWORK CONNECTIONS
Make sure the printer and computer are turned on and connected to the same network.
CHECK THE NETWORK SETTINGS
Depending on the network settings, you may need to type https:// instead of http:// before the printer IP
address to access the Embedded Web Server. For more information, see your system administrator.
Understanding printer messages
An error has occured with the Flash Drive. Please remove and re-insert the drive.
Try one or more of the following:
• Remove and reinsert the flash drive.
• If the error message remains, the flash memory may be defective and require replacing.
Troubleshooting 137
Change <input src> to <Custom Type Name>
You can change the current paper source for the remainder of the print job. The formatted page will print on the paper
loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following:
• To select the paper tray with the correct paper size or type, press the up or down arrow button until Paper
Changed, Continue appears, and then press
.
• To ignore the message and print from the tray selected for the print job, press the up or down arrow button until
Use Current <Src> appears, and then press .
• To cancel the current print job, press the up or down arrow button until Cancel job appears, and then press
.
• For more information, press the up or down arrow button until Show me or Tell me more appears, and
then press
.
Change <input src> to <Custom Type Name> load <orientation>
You can change the current paper source for the remainder of the print job. The formatted page will print on the paper
loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following:
• To select the paper tray with the correct paper size or type, press the up or down arrow button until Paper
Changed, Continue appears, and then press
.
• To ignore the message and print from the tray selected for the print job, press the up or down arrow button until
Use Current <Src> appears, and then press .
• To cancel the current print job, press the up or down arrow button until Cancel job appears, and then press
.
• For more information, press the up or down arrow button until Show me or Tell me more appears, and
then press
.
Change <input src> to <Custom String>
You can change the current paper source for the remainder of the print job. The formatted page will print on the paper
loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following:
• To select the paper tray with the correct paper size or type, press the up or down arrow button until Paper
Changed, Continue appears, and then press
.
• To ignore the message and print from the tray selected for the print job, press the up or down arrow button until
Use Current <Src> appears, and then press .
• To cancel the current print job, press the up or down arrow button until Cancel job appears, and then press
.
• For more information, press the up or down arrow button until Show me or Tell me more appears, and
then press
.
Troubleshooting 138
Change <input src> to <Custom String> load <orientation>
You can change the current paper source for the remainder of the print job. The formatted page will print on the paper
loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following:
• To select the paper tray with the correct paper size or type, press the up or down arrow button until Paper
Changed, Continue appears, and then press
.
• To ignore the message and print from the tray selected for the print job, press the up or down arrow button until
Use Current <Src> appears, and then press .
• To cancel the current print job, press the up or down arrow button until Cancel job appears, and then press
.
• For more information, press the up or down arrow button until Show me or Tell me more appears, and
then press
.
Change <input src> to <size>
You can change the current paper source for the remainder of the print job. The formatted page will print on the paper
loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following:
• To select the paper tray with the correct paper size or type, press the up or down arrow button until Paper
Changed, Continue appears, and then press
.
• To ignore the message and print from the tray selected for the print job, press the up or down arrow button until
Use Current <Src> appears, and then press .
• To cancel the current print job, press the up or down arrow button until Cancel job appears, and then press
.
• For more information, press the up or down arrow button until Show me or Tell me more appears, and
then press
.
Change <input src> to <size> load <orientation>
You can change the current paper source for the remainder of the print job. The formatted page will print on the paper
loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following:
• To select the paper tray with the correct paper size or type, press the up or down arrow button until Paper
Changed, Continue appears, and then press
.
• To ignore the message and print from the tray selected for the print job, press the up or down arrow button until
Use Current <Src> appears, and then press .
• To cancel the current print job, press the up or down arrow button until Cancel job appears, and then press
.
• For more information, press the up or down arrow button until Show me or Tell me more appears, and
then press
.
Troubleshooting 139
Change <input src> to <type> <size>
You can change the current paper source for the remainder of the print job. The formatted page will print on the paper
loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following:
• To select the paper tray with the correct paper size or type, press the up or down arrow button until Paper
Changed, Continue appears, and then press
.
• To ignore the message and print from the tray selected for the print job, press the up or down arrow button until
Use Current <Src> appears, and then press .
• To cancel the current print job, press the up or down arrow button until Cancel job appears, and then press
.
• For more information, press the up or down arrow button until Show me or Tell me more appears, and
then press
.
Change <input src> to <type> <size> load <orientation>
You can change the current paper source for the remainder of the print job. The formatted page will print on the paper
loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following:
• To select the paper tray with the correct paper size or type, press the up or down arrow button until Paper
Changed, Continue appears, and then press
.
• To ignore the message and print from the tray selected for the print job, press the up or down arrow button until
Use Current <Src> appears, and then press .
• To cancel the current print job, press the up or down arrow button until Cancel job appears, and then press
.
• For more information, press the up or down arrow button until Show me or Tell me more appears, and
then press
.
Check <input src> guides
The <input src> refers to the multipurpose feeder. The printer cannot determine the size of the paper.
Try one or more of the following:
• Readjust the paper guides.
Note: To learn how to adjust the paper guides, press the up or down arrow button until Show Me appears, and
then press
.
• Check the tray configuration.
Check <input src> orientation or guides
The printer does not know the actual paper size that is loaded in a tray due to an incorrect paper orientation setting,
or because tray guides are not in the proper location.
Troubleshooting 140
Try one or more of the following:
• Move the guides in the tray to the correct positions for the paper size loaded.
Note: To learn how to adjust the paper guides, press the up or down arrow button until Show Me appears, and
then press
.
• Make sure the paper size setting matches the paper loaded in the tray:
1 From the printer control panel Paper menu, check the Paper Size setting.
2 Before sending the job to print, specify the correct size setting:
– For Windows users, specify the size from Print Properties.
– For Macintosh users, specify the size from the Page Setup dialog.
Close door <x>
Close the specified door.
Close cover <x>
Close the specified cover to clear the message.
Close surface H
Close the specified cover to clear the message.
Disk Corrupted
The printer attempted to recover a disk, but was not able to do so. Format Disk appears. Press to reformat
the disk.
Note: Reformatting the disk deletes all the files currently stored on the disk.
Empty hole punch box
Empty the hole punch box, and then reinsert it into the finisher. Wait for the message to clear.
Note: To learn how to empty the hole punch box, press the up or down arrow button until
Show Me appears, and
then press
.
Some held jobs were not restored
Press the up or down arrow button until Continue appears, and then press to clear the message.
Insert tray <x>
Insert the specified tray into the printer.
Troubleshooting 141
Insert the hole punch box
Insert the hole punch box into the finisher. Wait for the message to clear.
Note: To learn how to insert the hole punch box, press the up or down arrow button until
Show Me appears, and
then press
.
Load <input src> with <Custom Type Name>
Try one or more of the following:
• Load the specified paper into the specified source to clear the message and continue printing.
• Cancel the print job. Press the up or down arrow button until Cancel job appears, and then press .
Load <input src> with <Custom String>
Try one or more of the following:
• Load the specified paper into the specified source to clear the message and continue printing.
• Cancel the print job. Press the up or down arrow button until Cancel job appears, then press .
Load <input src> with <size>
Try one or more of the following:
• Load the specified paper into the specified source to clear the message and continue printing.
• Cancel the print job. Press the up or down arrow button until Cancel job appears, then press .
Load <input src> with <type> <size>
Try one or more of the following:
• Load the specified paper into the specified source to clear the message and continue printing.
• Cancel the print job. Press the up or down arrow button until Cancel job appears, and then press .
Load Manual Feeder with <Custom Type Name>
Try one or more of the following:
• Load the multipurpose feeder with the correct paper type and size.
If the printer finds a tray that has paper of the correct type, it uses the paper from that tray. If the printer cannot
find a tray with the correct paper type, it prints on the paper that is loaded in the default paper source.
• Press the up or down arrow button until Cancel job appears, and then press to cancel the print job.
Troubleshooting 142
Load Manual Feeder with <Custom String>
Try one or more of the following:
• Load the multipurpose feeder with the correct paper type and size.
• Ignore the request and print on paper that is already being used in one of the trays. Press the up or down arrow
button until
Automatically select paper appears, and then press .
If the printer finds a tray that has paper of the correct type, it uses the paper from that tray. If the printer cannot
find a tray with the correct paper type, it prints on the paper that is installed in the default paper source.
• Cancel the print job. Press the up or down arrow button until Cancel job appears, and then press .
Load Manual Feeder with <size>
Try one or more of the following:
• Load the multipurpose feeder with the correct paper size.
If there is no paper in the multipurpose feeder, then feed a sheet of paper to clear the message.
• Ignore the request and print on paper that is already being used in one of the input sources. Press the up or down
arrow button until
Automatically select appears, and then press .
If the printer finds a source that has paper of the correct type, it uses the paper from that source. If the printer
cannot find a source with the correct paper type, it prints on the paper that is installed in the default paper source.
• Cancel the print job. Press the up or down arrow button until Cancel job appears, and then press .
Load Manual Feeder with <type> <size>
Try one or more of the following:
• Load the correct paper type and size in the multipurpose feeder.
• Ignore the request and print on paper that is already being used in one of the input sources. Press the up or down
arrow button until
Automatically select appears, and then press . The current job may not print
correctly.
If the printer finds a source that has paper of the correct type, it uses the paper from that source. If the printer
cannot find a source with the correct paper type, it prints on the paper that is installed in the default paper source.
• Cancel the print job. Press the up or down arrow button until Cancel job appears, and then press .
Load staples
Try one or more of the following:
• Replace the specified staple cartridge in the finisher.
• Press the up or down arrow button until Continue appears, and then press to clear the message and
continue printing.
• Cancel the print job. Press the up or down arrow button until Cancel job appears, and then press .
Troubleshooting 143
Remove paper from standard output bin
Remove the stack of paper from the standard exit bin.
Remove paper from bin <x>
Remove the paper from the specified bin. The printer automatically senses paper removal and resumes printing.
If removing the paper does not clear the message, then press the up or down arrow button until
Continue appears,
and then press
.
Remove paper from all bins
Output bins have reached their capacity. Remove paper from all output bins to clear the message and continue printing.
Remove paper from <linked set bin name>
Remove the paper from the specified bin. The printer automatically senses paper removal and resumes printing.
If removing the paper does not clear the message, then press the up or down arrow button until
Continue appears,
and then press
to clear the message.
Restore Held Jobs?
Try one of the following:
• Press the up or down arrow button until Restore appears, and then press to restore all held jobs stored
on the printer hard disk.
• Press the up or down arrow button until Do not restore appears, and then press . No print jobs will be
restored.
Unsupported finisher, please remove
Remove the unrecognized finisher.
30 Invalid refill, change cartridge
Remove the print cartridge, and then install a supported one.
31.yy Replace defective or missing cartridge
The toner cartridge is either missing or not functioning properly.
Try one or more of the following:
• Remove the toner cartridge, and then reinstall it.
• Remove the toner cartridge, and then install a new one.
Troubleshooting 144
32 Cartridge part number unsupported by device
Remove the print cartridge, and then install a supported one.
34 Short paper
Try one or more of the following:
• Load the appropriate paper in the tray.
• Press the up or down arrow button until Continue appears, and then press to clear the message and print
the job using a different paper tray.
• Check tray length and width guides and make sure the paper is properly loaded in the tray.
• For Windows users, check the Print Properties settings to make sure the print job is requesting the correct paper
size and type.
For Macintosh users, check the Print dialog settings to make sure the print job is requesting the correct paper size
and type.
• Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the paper
is large enough for the data being printed.
• Cancel the current print job. Press the up or down arrow button until Cancel job appears, and then press
.
34 Incorrect media, check <input src> guides
Try one or more of the following:
• Load the appropriate paper or other specialty media in the tray.
• Press the up or down arrow button until Continue appears, and then press to clear the message and print
the job using a different tray.
35 Insufficient memory to support Resource Save feature
Try one or more of the following:
• Press the up or down arrow button until Continue appears, and then press to disable Resource Save and
continue printing.
• To enable Resource Save after receiving this message, make sure the link buffers are set to Auto, and then exit the
menus to activate the link buffer changes. When Ready appears, enable Resource Save.
• Install additional memory.
Troubleshooting 145
37 Insufficient memory to collate job
Try one or more of the following:
• Press the up or down arrow button until Continue appears, and then press to print the portion of the job
already stored and begin collating the rest of the print job.
• Cancel the current print job. Press the up or down arrow button until Cancel job appears, and then press
.
37 Insufficient memory for Flash Memory Defragment operation
Try one or more of the following:
• Press the up or down arrow button until Continue appears, and then press to stop the defragment process
and continue printing.
• Delete fonts, macros, and other data in printer memory.
• Install additional printer memory.
37 Insufficient memory, some held jobs were deleted
The printer deleted some held jobs in order to process current jobs.
Press the up or down arrow button until
Continue appears, and then press to clear the message.
37 Insufficient memory, some held jobs will not be restored
The printer was unable to restore some or all of the confidential or held jobs on the printer hard disk.
Press the up or down arrow button until
Continue appears, and then press to clear the message.
38 Memory full
Try one or more of the following:
• Press the up or down arrow button until Continue appears, and then press to clear the message.
• Cancel the current print job. Press the up or down arrow button until Cancel job appears, and then press
.
• Install additional printer memory.
Troubleshooting 146
39 Complex page, some data may not have printed
Try one or more of the following:
• Press the up or down arrow button until Continue appears, and then press to clear the message and
continue printing.
• Cancel the current print job. Press the up or down arrow button until Cancel job appears, and then press
.
• Install additional printer memory.
50 PPDS font error
Try one or more of the following:
• Press the up or down arrow button until Continue appears, and then press to clear the message and
continue printing.
• The printer cannot find a requested font. From the PPDS menu, select Best Fit, and then select On. The printer will
find a similar font and reformat the affected text.
• Cancel the current print job. Press the up or down arrow button until Cancel job appears, and then press
.
51 Defective flash detected
Try one or more of the following:
• Press the up or down arrow button until Continue appears, and then press to clear the message and
continue printing.
• Cancel the current print job. Press the up or down arrow button until Cancel job appears, and then press
.
52 Not enough free space in flash memory for resources
Try one or more of the following:
• Press the up or down arrow button until Continue appears, and then press to stop the defragment
operation and continue printing.
Downloaded fonts and macros not previously stored in flash memory are deleted.
• Delete fonts, macros, and other data stored in flash memory.
• Upgrade to a larger capacity flash memory card.
Troubleshooting 147
53 Unformatted flash detected
Try one or more of the following:
• Press the up or down arrow button until Continue appears, and then press to stop the defragment
operation and continue printing.
• Format the flash memory. If the error message remains, the flash memory may be defective and require replacing.
54 Serial option <x> error
<x> is the number of the serial option.
Try one or more of the following:
• Check that the serial cable is connected correctly and is the proper one for the serial port.
• Check that the serial interface parameters (protocol, baud, parity, and data bits) are set correctly on the printer
and host computer.
• Press the up or down arrow button until Continue appears, and then press to continue printing.
• Turn the printer off and then back on to reset the printer.
54 Network <x> software error
Try one or more of the following:
• Press the up or down arrow button until Continue appears, and then press to continue printing.
• Turn the printer off and then back on to reset the printer.
• Upgrade (flash) the network firmware in the printer or print server.
55 Unsupported option in slot <x>
<x> is a slot on the printer system board.
Try one or more of the following:
1 Turn the printer power off.
2 Unplug the power cord from the wall outlet.
3 Remove the unsupported option card from the printer system board.
4 Connect the power cord to a properly grounded outlet.
5 Turn the printer power back on.
Troubleshooting 148
56 Parallel port <x> disabled
<x> is the number of the parallel port.
Try one or more of the following:
• Press the up or down arrow button until Continue appears, and then press to clear the message.
The printer discards any data received through the parallel port.
• Make sure the Parallel Buffer menu item is not set to Disabled.
56 Serial port <x> disabled
<x> is the number of the serial port.
Try one or more of the following:
• Press the up or down arrow button until Continue appears, and then press to clear the message.
The printer discards any data received through the serial port.
• Make sure the Serial Buffer menu item is not set to Disabled.
56 Standard USB port disabled
Try one or more of the following:
• Press the up or down arrow button until Continue appears, and then press to clear the message.
The printer discards any data received through the USB port.
• Make sure the USB Buffer menu item is not set to Disabled.
56 Standard parallel port disabled
Try one or more of the following:
• Press the up or down arrow button until Continue appears, and then press to clear the message.
The printer discards any data received through the parallel port.
• Make sure the Parallel Buffer menu item is not set to Disabled.
56 USB port <x> disabled
Try one or more of the following:
• Press the up or down arrow button until Continue appears, and then press to clear the message.
The printer discards any data received through the USB port.
• Make sure the USB Buffer menu item is not set to Disabled.
Troubleshooting 149
57 Configuration change, some held jobs were not restored
Since the time the jobs were stored on the printer hard disk, something changed in the printer to invalidate the held
jobs. Possible changes include:
• The printer firmware was updated.
• Paper input, output, or duplex options needed for the print job were removed.
• The print job was created using data from a device in the USB port, and the device is no longer in the port.
• The printer hard disk contains jobs that were stored while installed in a different printer model.
Press the up or down arrow button until
Continue appears, and then press to clear the message.
58 Too many disks installed
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the extra disks.
4 Connect the power cord to a properly grounded outlet.
5 Turn the printer back on.
58 Too many flash options installed
Too many optional flash memory cards or too many optional firmware cards are installed on the printer.
Try one or more of the following:
• Press the up or down arrow button until Continue appears, and then press to clear the message and
continue printing.
• Remove extra flash options:
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove extra flash options.
4 Connect the power cord to a properly grounded outlet.
5 Turn the printer back on.
61 Defective disk
Install a different hard disk before performing any operations that require a hard disk.
Troubleshooting 150
62 Disk full
Try one or more of the following:
• Press the up or down arrow button until Continue appears, and then press to clear the message and
continue processing.
• Delete fonts, macros, and other data stored on the printer hard disk.
• Install a larger printer hard disk.
63 Unformatted disk
Try one or more of the following:
• Press the up or down arrow button until Format Disk appears, and then press to clear the message and
continue printing.
• Format the disk.
If the error message remains, the hard disk may be defective and require replacing.
80 Routine maintenance needed
The printer needs to have routine maintenance done. Order a maintenance kit, which contains all the items necessary
to replace the pick rollers, the charge roll, the transfer roller, and the fuser.
84 Insert photoconductor
Install the specified photoconductor to clear the message.
84 Photoconductor low
1 Press the up or down arrow button until Continue appears, and then press .
2 Order a replacement photoconductor immediately. When print quality is reduced, install the new photoconductor.
84 Replace photoconductor
The printer will not print any more pages until the photoconductor is replaced.
Replace the specified photoconductor.
84 Photoconductor abnormal
An unacceptable photoconductor has been installed in the device. Replace the photoconductor.
88 Cartridge low
The toner is low. Replace the print cartridge, and then touch Continue to clear the message and continue printing.
Troubleshooting 151
88.yy Replace cartridge
The toner cartridge is exhausted.
1 Replace the toner cartridge.
2 Press the up or down arrow button until Continue appears, and then press to clear the message.
88 Replace cartridge to continue
Replace the toner cartridge.
1565 Emulation error, load emulation option
The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware
card.
To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com.
Clearing jams
Jam error messages appear on the printer control panel display and include the area of the printer where the jam
occurred. When there is more than one jam, the number of jammed pages is displayed.
Avoiding jams
The following hints can help you avoid jams:
Paper tray recommendations
•
Make sure the paper lies flat in the tray.
• Do not remove a tray while the printer is printing.
• Do not load a tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it.
• Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.
• Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing too tightly
against the paper or envelopes.
• Push the tray in firmly after loading paper.
Paper recommendations
•
Use only recommended paper or specialty media.
• Do not load wrinkled, creased, damp, bent, or curled paper.
Troubleshooting 152
• Flex, fan, and straighten paper before loading it.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, weights, or types in the same stack.
• Make sure all sizes and types are set correctly in the printer control panel menus.
• Store paper per the manufacturer's recommendations.
Understanding jam numbers and locations
When a jam occurs, a message indicating the jam location appears on the display. Open doors and covers and remove
trays to access jam locations. To resolve any paper jam message, you must clear all jammed paper from the paper path.
A
E
D
B
C
H
G
J
K
F
Troubleshooting 153
Jam numbers What to do
200–202 Open Door A, and then remove the jam.
203 Open Doors A and E, and then remove any jams.
230 Lower the duplex unit (Door D), and then remove the jam. Open Doors A and E, and then remove any jams.
231 Lower the duplex unit (Door D), and then remove the jam. Open Door A, and then remove the jam.
24x Open each tray, and then remove any jams.
250
1 Remove all media from the multipurpose feeder.
2 Flex and stack the media.
3 Reload the multipurpose feeder.
4 Adjust the paper guide.
280–281 Open Door A, and then remove the jam. Lift Door F, and then remove the jam.
282 Lift Door F, and then remove the jam.
283 Open Door H, and then remove the jam.
284 Lower the duplex unit (Door D), and then remove the jam. Open Doors A and E, and then remove any jams.
285–286 Open Door H, and then remove the jam.
287–288 Open Doors F and G, and then remove the jam.
289 Open Door G, and then remove the jam.
200–201 paper jams
1 Open Door A by pushing the release latch up and lowering the door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Troubleshooting 154
2 Pull the jam up and toward you.
Note: If the jam does not move immediately, stop pulling. Push down and pull the green lever to make it easier
to remove the jam. Make sure all paper fragments are removed.
3 Close Door A.
202 paper jam
1 Open Door A by pushing the release latch up and lowering the door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Troubleshooting 155
2 Pull the jam up and toward you.
Note: If the jam does not move immediately, stop pulling. Push down and pull the green lever to make it easier
to remove the jam. Make sure all paper fragments are removed.
3 Close Door A.
203, 230–231 paper jams
203 paper jam
1
Open Door A by pushing the release latch up and lowering the door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Troubleshooting 156
2 Open Door E by pushing the release latch and lowering the door.
3 Pull the jam up.
4 Close Door E.
5 Close Door A.
Troubleshooting 157
230 paper jam
1
Open Door D.
2 Remove the jam.
3 Close Door D.
Troubleshooting 158
4 Open Door A by pushing the release latch up and lowering the door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
5 Open Door E by pushing the release latch and lowering the door.
Troubleshooting 159
6 Pull the jam up.
7 Close Door E.
8 Close Door A.
231 paper jam
1
Open Door D.
Troubleshooting 160
2 Remove the jam.
3 Close Door D.
4 Open Door A by pushing the release latch up and lowering the door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Troubleshooting 161
5 Pull the jam up and toward you.
Note: If the jam does not move immediately, stop pulling. Push down and pull the green lever to make it easier
to remove the jam. Make sure all paper fragments are removed.
6 Close Door A.
24x paper jam
Jam in Tray 1
1
Remove Tray 1 from the printer.
Troubleshooting 162
2 Remove the jam.
3 Insert Tray 1.
Jam in the optional tray
1
Pull the tray out.
Troubleshooting 163
2 Remove the jam.
3 Insert the tray.
Clearing jam in Door A
1
Open Door A by pushing the release latch up and lowering the door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Troubleshooting 164
2 Pull the jam up and toward you.
Note: If the jam does not move immediately, stop pulling. Push down and pull the green lever to make it easier
to remove the jam. Make sure all paper fragments are removed.
3 Close Door A.
Clearing jam in Door B
1
Open Door B.
Troubleshooting 165
2 Pull the jam up and toward you.
3 Close Door B.
241 paper jam
1
Open Door C.
Troubleshooting 166
2 Pull the jam up and toward you.
Note: Make sure all paper fragments are removed.
3 Close Door C.
4 Open Tray 1, and then remove any crumpled paper from the tray.
5 Insert Tray 1.
Troubleshooting 167
250 paper jam
1 Remove the paper from the multipurpose feeder.
2 Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten
the edges on a level surface.
3 Load the paper into the multipurpose feeder.
4 Adjust the paper guide to rest lightly against the edge of the paper.
280–282 paper jams
280‑281 paper jams
1
Open Door A by pushing the release latch up and lowering the door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Troubleshooting 168
2 Pull the jam up and toward you.
Note: If the jam does not move immediately, stop pulling. Push down and pull the green lever to make it easier
to remove the jam. Make sure all paper fragments are removed.
3 Close Door A.
4 Open Door F.
5 Remove the jam.
6 Close Door F.
Troubleshooting 169
282 paper jam
1
Open Door F.
2 Remove the jam.
3 Close Door F.
283, 289 staple jams
283 paper jam
1
Lift Door H.
Troubleshooting 170
2 Remove the jam.
3 Close Door H.
289 staple error
1
Open Door G.
2 Hold the lever on the staple cartridge holder, and move the holder to the right.
Troubleshooting 171
3 Firmly pull the colored tab to remove the staple cartridge.
4 Use the metal tab to lift the staple guard, and then pull out the sheet of staples.
Discard the entire sheet.
5 Look through the clear covering on the bottom of the cartridge holder to make sure no staples are jammed at the
entrance.
6 Press down on the staple guard until it snaps securely into place.
Troubleshooting 172
7 Push the cartridge holder firmly into the stapler until the holder clicks into place.
8 Close Door G.
Priming Stapler appears. Priming ensures the stapler is functioning properly.
28x paper jam
284 paper jam
1
Open Door F.
2 Remove the jam.
3 Close Door F.
Troubleshooting 173
4 Open Door G.
5 Remove the jam.
6 Close Door G.
7 Lift Door H.
8 Remove the jam.
9 Close Door H.
Troubleshooting 174
285–286 paper jams
1
Lift Door H.
2 Remove the jam.
3 Close Door H.
287–288 paper jams
1
Open Door F.
Troubleshooting 175
2 Remove the jam.
3 Close Door F.
4 Open Door G.
5 Remove the jam.
6 Close Door G.
Solving printing problems
Multiple‑language PDFs do not print
The documents contain unavailable fonts.
1 Open the document you want to print in Adobe Acrobat.
2 Click the printer icon.
The Print dialog appears.
3 Select Print as image.
4 Click OK.
Printer control panel display is blank or displays only diamonds
The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer back on.
If the clock graphic and Ready do not appear, then turn the printer off and contact Customer Support.
Troubleshooting 176
Error message about reading USB drive appears
Make sure the USB drive is supported. For information regarding tested and approved USB flash memory devices, see
“Printing from a flash drive” on page 72.
Jobs do not print
These are possible solutions. Try one or more of the following:
MAKE SURE THE PRINTER IS READY TO PRINT
Make sure Ready or Power Saver appears on the display before sending a job to print.
CHECK TO SEE IF THE STANDARD EXIT BIN IS FULL
Remove the stack of paper from the standard exit bin.
CHECK TO SEE IF THE PAPER TRAY IS EMPTY
Load paper in the tray.
MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED
• Verify that you are using the correct printer software.
• If you are using a USB port, make sure you are running a supported operating system and using compatible printer
software.
MAKE SURE THE INTERNAL PRINT SERVER IS INSTALLED PROPERLY AND WORKING
• Make sure the internal print server is properly installed and that the printer is connected to the network.
• Print a network setup page and check that the status shows Connected. If the status is Not Connected, check the
network cables, and then try printing the network setup page again. Contact your system support person to make
sure the network is functioning correctly.
Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com.
MAKE SURE YOU ARE USING A RECOMMENDED USB, SERIAL, OR ETHERNET CABLE
For more information, visit the Lexmark Web site at www.lexmark.com.
MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED
Check the cable connections to the printer and print server to make sure they are secure.
For more information, see the setup documentation that came with the printer.
Troubleshooting 177
Confidential and other held jobs do not print
These are possible solutions. Try one or more of the following:
PARTIAL JOB, NO JOB, OR BLANK PAGES PRINT
The print job may contain a formatting error or invalid data.
• Delete the print job, and then print it again.
• For PDF documents, recreate the PDF and then print it again.
MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY
Free up additional printer memory by scrolling through the list of held jobs and deleting some of them.
Job takes longer than expected to print
These are possible solutions. Try one or more of the following:
REDUCE THE COMPLEXITY OF THE PRINT JOB
Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the job.
CHANGE THE PAGE PROTECT SETTING TO OFF
1 From the printer control panel, press .
2 Press the up or down arrow button until Settings appears, and then press .
3 Press the up or down arrow button until General Settings appears, and then press .
4 Press the up or down arrow button until Print Recovery appears, and then press .
5 Press the up or down arrow button until Page Protect appears, and then press .
6 Press the up or down arrow button until Off appears, and then press .
Job prints from the wrong tray or on the wrong paper
C
HECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1 From the printer control panel Paper menu, check the Paper Type setting.
2 Before sending the job to print, specify the correct type setting:
• For Windows users, specify the type from Print Properties.
• For Macintosh users, specify the type from the Print dialog.
Troubleshooting 178
Incorrect characters print
M
AKE SURE THE PRINTER IS NOT IN HEX TRACE MODE
If Ready Hex appears on the display, then you must exit Hex Trace mode before you can print your job. Turn the
printer off and back on to exit Hex Trace mode.
Tray linking does not work
These are possible solutions. Try one or more of the following:
LOAD THE SAME SIZE AND TYPE OF PAPER
• Load the same size and type of paper in each tray to be linked.
• Move the paper guides to the correct positions for the paper size loaded in each tray.
USE THE SAME PAPER SIZE AND PAPER TYPE SETTINGS
• Print a menu settings page and compare the settings for each tray.
• If necessary, adjust the settings from the Paper Size/Type menu.
Note: The multipurpose feeder does not automatically sense the paper size. You must set the size from the Paper
Size/Type menu.
Large jobs do not collate
These are possible solutions. Try one or more of the following:
MAKE SURE COLLATE IS SET TO ON
From the Finishing menu or Print Properties, set Collate to On.
Note: Setting Collate to Off in the software overrides the setting in the Finishing menu.
REDUCE THE COMPLEXITY OF THE PRINT JOB
Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of
images, and the number of pages in the job.
MAKE SURE THE PRINTER HAS ENOUGH MEMORY
Add printer memory or an optional hard disk.
Unexpected page breaks occur
Increase the Print Timeout value:
1 From the printer control panel, press .
2 Press the up or down arrow button until Settings appears, and then press .
Troubleshooting 179
3 Press the up or down arrow button until General Settings appears, and then press .
4 Press the up or down arrow button until Timeouts appears, and then press .
5 Press the up or down arrow button until Print Timeout appears, and then press .
6 Press the up or down arrow button until the value you want appears, and then press .
Solving option problems
Settings chosen from the software program or application can change or override settings chosen from the printer
control panel. If an option is not functioning, then make sure it is selected in the software as well as the printer control
panel.
Option does not operate correctly or quits after it is installed
These are possible solutions. Try one or more of the following:
RESET THE PRINTER
Turn the printer off, wait for about 10 seconds, and then turn the printer on.
CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER
1 Turn the printer off.
2 Unplug the printer from the wall outlet.
3 Check the connection between the option and the printer.
MAKE SURE THE OPTION IS INSTALLED
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not
listed, then reinstall it.
MAKE SURE THE OPTION IS AVAILABLE IN THE PRINTER DRIVER
It may be necessary to manually add the option in the printer driver to make it available for print jobs. For more
information, see “Updating available options in the printer driver” on page 29.
MAKE SURE THE OPTION IS SELECTED
From the program you are using, select the option. Mac OS 9 users should make sure the printer is set up in the
Chooser.
Troubleshooting 180
Paper trays
These are possible solutions. Try one or more of the following:
MAKE SURE THE PAPER IS LOADED CORRECTLY
1 Open the paper tray.
2 Check for paper jams or misfeeds.
3 Make sure paper guides are aligned against the edges of the paper.
4 Make sure the paper tray closes properly.
RESET THE PRINTER
Turn the printer off, wait about 10 seconds, and then turn the printer on.
MAKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY
If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not
be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that
came with the paper tray, or go to http://support.lexmark.com to view the paper tray instruction sheet.
Solving 2,000-sheet drawer problems
Try one or more of the following:
THE ELEVATOR TRAY IS NOT WORKING PROPERLY
• Make sure the printer is properly connected to the 2,000‑sheet drawer.
• Make sure the printer is turned on.
• Make sure that the power cord is plugged firmly into the back of the 2,000‑sheet drawer.
• If the tray is empty, then load paper in the tray.
• Clear any jams.
THE PAPER FEED ROLLERS DO NOT TURN TO ADVANCE PAPER
• Make sure the printer is properly connected to the 2,000‑sheet drawer.
• Make sure the printer is turned on.
THE PAPER CONSISTENTLY JAMS IN THE DRAWER
• Flex the paper.
• Make sure the drawer is properly installed.
• Make sure paper is loaded correctly.
• Make sure the paper or specialty media meets specifications and is not damaged.
• Make sure the guides are positioned correctly for the paper size loaded.
Troubleshooting 181
Memory card
Make sure the memory card is securely connected to the printer system board.
Flash memory card
Make sure the flash memory card is securely connected to the printer system board.
Hard disk with adapter
Make sure the hard disk is securely connected to the printer system board.
Internal Solutions Port
If the Lexmark Internal Solutions Port (ISP) does not operate correctly, then these are possible solutions. Try one or
more of the following:
CHECK THE ISP CONNECTIONS
• Make sure the ISP is securely attached to the printer system board.
• Make sure the cable is securely connected to the correct connector.
CHECK THE CABLE
Make sure you are using the correct cable and that it is securely connected.
MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY
For information about installing software for network printing, see the Networking Guide on the Software and
Documentation CD
USB/parallel interface card
Check the USB/parallel interface card connections:
• Make sure the USB/parallel interface card is securely connected to the printer system board.
• Make sure you are using the correct cable and that it is securely connected.
Internal print server
If the internal print server does not operate correctly, these are possible solutions. Try one or more of the following:
CHECK THE PRINT SERVER CONNECTIONS
• Make sure the internal print server is attached securely to the printer system board.
• Make sure you are using the correct (optional) cable and that it is securely connected.
Troubleshooting 182
MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY
For information about installing software for network printing, click Additional on the Software and
Documentation CD, and then select the Networking Guide link under Publications on this CD.
Solving paper feed problems
Paper frequently jams
These are possible solutions. Try one or more of the following:
CHECK THE PAPER
Use recommended paper and specialty media. For more information, see the chapter about paper and specialty
media guidelines.
MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY
Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the
multipurpose feeder.
CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY
• Load paper from a fresh package.
• Store paper in its original wrapper until you use it.
Paper jam message remains after jam is cleared
1 Clear jammed paper from the entire paper path.
2 Press the up or down arrow button until Continue appears, and then press .
Page that jammed does not reprint after you clear the jam
Jam Recovery is set to Off. Set Jam Recovery to Auto or On:
1 Press .
2 Press the up or down arrow button until Settings appears, and then press .
3 Press the up or down arrow button until General Settings appears, and then press .
4 Press the up or down arrow button until Print Recovery appears, and then press .
Troubleshooting 183
5 Press the up or down arrow button until Jam Recovery appears, and then press .
6 Press the up or down arrow button until On or Auto appears, and then press .
Solving print quality problems
Isolating print quality problems
To help isolate print quality problems, print the print quality test pages:
1 Turn the printer off.
2 From the printer control panel, press and hold and the right arrow button while turning the printer on.
3 Release both buttons when the clock animation appears.
The printer performs its power‑on sequence, and then Config Menu appears.
4 Press the up or down arrow button until Prt Quality Pgs appears, and then press .
The pages are formatted, Printing Quality Test Pages appears, and then the pages print. The message
remains on the printer control panel display until all the pages print.
5 After the print quality test pages print, press the up or down arrow button until Exit Config Menu appears,
and then press
.
The information in the following topics may help you solve print quality problems. If these suggestions still do not
correct the problem, then call for service. You may have a printer part that requires adjustment or replacement.
Blank pages
These are possible solutions. Try one or more of the following:
PACKING MATERIAL MAY BE ON THE TONER CARTRIDGE
Remove the toner cartridge and make sure the packing material is properly removed. Reinstall the toner cartridge.
THE TONER MAY BE LOW
When 88 Cartridge Low appears, order a new toner cartridge.
Troubleshooting 184
If the problem continues, the printer may need to be serviced. For more information, contact Customer Support.
Clipped images
Try one or more of the following:
CHECK THE GUIDES
Move the width and length guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:
1 From the printer control panel Paper menu, check the Paper Size setting.
2 Before sending the job to print, specify the correct size setting:
• For Windows users, specify the size from Print Properties.
• For Macintosh users, specify the size from the Page Setup dialog.
Ghost images
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1 From the printer control panel Paper menu, check the Paper Type setting.
2 Before sending the job to print, specify the correct type setting:
• For Windows users, specify the type from Print Properties.
• For Macintosh users, specify the type from the Print dialog.
Troubleshooting 185
Gray background
ABCDE
ABCDE
ABCDE
CHECK THE TONER DARKNESS SETTING
Select a lighter Toner Darkness setting:
• From the printer control panel, change the setting from the Quality menu.
• For Windows users, change the setting from Print Properties.
• For Macintosh users, change the setting from the Print dialog.
Incorrect margins
ABC
DEF
ABC
DEF
These are possible solutions. Try one or more of the following:
CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:
1 From the printer control panel Paper menu, check the Paper Size setting.
2 Before sending the job to print, specify the correct size setting:
• For Windows users, specify the size from Print Properties.
• For Macintosh users, specify the size from the Page Setup dialog.
Troubleshooting 186
Paper curl
These are possible solutions. Try one or more of the following:
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1 From the printer control panel Paper menu, check the Paper Type setting.
2 Before sending the job to print, specify the correct type setting:
• For Windows users, specify the type from Print Properties.
• For Macintosh users, specify the type from the Print dialog.
THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY
• Load paper from a fresh package.
• Store paper in its original wrapper until you use it.
Print irregularities
) )
ABCDE
ABCDE
ABCDE
These are possible solutions. Try one or more of the following:
THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY
• Load paper from a fresh package.
• Store paper in its original wrapper until you use it.
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1 From the printer control panel Paper menu, check the Paper Type setting.
2 Before sending the job to print, specify the correct type setting:
• For Windows users, specify the type from Print Properties.
• For Macintosh users, specify the type from the Print dialog.
CHECK THE PAPER
Avoid textured paper with rough finishes.
Troubleshooting 187
THE TONER MAY BE LOW
When 88 Cartridge Low appears or when the print becomes faded, replace the toner cartridge.
THE FUSER MAY BE WORN OR DEFECTIVE
Replace the fuser.
Print is too dark
ABC
DEF
ABC
DEF
These are possible solutions. Try one or more of the following:
CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS
The Toner Darkness setting is too dark, the Brightness setting is too dark, or the Contrast setting is too high.
• Change these settings from the printer control panel Quality menu.
• For Windows users, change these settings from Print Properties.
• For Macintosh users, change these settings from the Print dialog and pop‑up menus.
THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY
• Load paper from a fresh package.
• Store paper in its original wrapper until you use it.
CHECK THE PAPER
Avoid textured paper with rough finishes.
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1 From the printer control panel Paper menu, check the Paper Type setting.
2 Before sending the job to print, specify the correct type setting:
• For Windows users, specify the type from Print Properties.
• For Macintosh users, specify the type from the Print dialog.
THE TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
Troubleshooting 188
Print is too light
ABC
DEF
These are possible solutions. Try one or more of the following:
CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS
The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low.
• Change these settings from the printer control panel Quality menu.
• For Windows users, change these settings from Print Properties.
• For Macintosh users, change these settings from the Print dialog and pop‑up menus.
THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY
• Load paper from a fresh package.
• Store paper in its original wrapper until you use it.
CHECK THE PAPER
Avoid textured paper with rough finishes.
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1 From the printer control panel Paper menu, check the Paper Type setting.
2 Before sending the job to print, specify the correct type setting:
• For Windows users, specify the type from Print Properties.
• For Macintosh users, specify the type from the Print dialog.
THE TONER IS LOW
When 88 Cartridge Low appears, order a new toner cartridge.
THE TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
Troubleshooting 189
Repeating defects
These are possible solutions. Try one or more of the following:
Replace the transfer roller if the defects occur every:
58.7 mm (2.31 in.)
Replace the photoconductor if the defects occur every:
44 mm (1.73 in.)
Replace the fuser if the defects occur every:
• 78.5 mm (3.09 in.)
• 94.2 mm (3.71 in.)
Skewed print
C
HECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER
Make sure you are using paper that meets the printer specifications.
Solid black or white streaks appear on transparencies or paper
ABC
DEF
ABC
DEF
These are possible solutions. Try one or more of the following:
ENSURE THAT THE FILL PATTERN IS CORRECT
If the fill pattern is incorrect, choose a different fill pattern from your software program.
Troubleshooting 190
CHECK THE PAPER TYPE
• Try a different type of paper.
• Use only the recommended transparencies.
• Ensure that the Paper Type setting matches what is loaded in the tray or feeder.
• Ensure that the Paper Texture setting is correct for the type of paper or specialty media loaded in the tray or
feeder.
ENSURE THAT THE TONER IS DISTRIBUTED EVENLY WITHIN THE TONER CARTRIDGE
Remove the toner cartridge and shake it from side to side to redistribute the toner, and then reinstall it.
THE TONER CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER
Replace the used toner cartridge with a new one.
Streaked horizontal lines
These are possible solutions. Try one or more of the following:
THE TONER IS SMEARED
Select another tray or feeder to feed the paper for the job:
• From the printer control panel Paper Menu, select the Default Source.
• For Windows users, select the paper source from Print Properties.
• For Macintosh users, select the paper source from the Print dialog and pop‑up menus.
THE TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
THE PAPER PATH MAY NOT BE CLEAR
Check the paper path around the toner cartridge.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Clear any paper you see.
Troubleshooting 191
THERE IS TONER IN THE PAPER PATH
Contact Customer Support.
Streaked vertical lines
These are possible solutions. Try one or more of the following:
THE TONER IS SMEARED
Select another tray or feeder to feed paper for the job:
• From the printer control panel Paper Menu, select the Default Source.
• For Windows users, select the paper source from Print Properties.
• For Macintosh users, select the paper source from the Print dialog and pop‑up menus.
THE TONER CARTRIDGE IS DEFECTIVE
Replace the toner cartridge.
THE PAPER PATH MAY NOT BE CLEAR
Check the paper path around the toner cartridge.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Clear any paper you see.
THERE IS TONER IN THE PAPER PATH
Contact Customer Support.
Toner fog or background shading appears on the page
These are possible solutions. Try one or more of the following:
THE TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
Troubleshooting 192
THE CHARGE ROLLS MAY BE DEFECTIVE
Replace the charge rolls.
THERE IS TONER IN THE PAPER PATH
Contact Customer Support.
Toner rubs off
ABC
DEF
These are possible solutions. Try one or more of the following:
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1 From the printer control panel Paper menu, check the Paper Type setting.
2 Before sending the job to print, specify the correct type setting:
• For Windows users, specify the type from Print Properties.
• For Macintosh users, specify the type from the Print dialog.
CHECK THE PAPER TEXTURE SETTING
From the printer control panel Paper menu, make sure the Paper Texture setting matches the paper loaded in the
tray.
Troubleshooting 193
Toner specks
ABC
DEF
These are possible solutions. Try one or more of the following:
THE TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
THERE IS TONER IN THE PAPER PATH
Contact Customer Support.
Transparency print quality is poor
Try one or more of the following:
CHECK THE TRANSPARENCIES
Use only transparencies recommended by the printer manufacturer.
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1 From the printer control panel Paper menu, check the Paper Type setting.
2 Before sending the job to print, specify the correct type setting:
• For Windows users, specify the type from Print Properties.
• For Macintosh users, specify the type from the Print dialog.
Uneven print density
Example Cause Solution
ABCDE
A
BCDE
A
BCDE
Toner cartridge is worn or defective. Replace the toner cartridge.
Photoconductor is worn or
defective.
Replace the photoconductor.
Troubleshooting 194
Contacting customer support
When you contact customer support, describe the problem you are experiencing, the printer control panel light
sequence, and the troubleshooting steps you have already taken to find a solution.
You need to know your printer model type and serial number. For more information, see the label on the inside top
front cover of the printer. The serial number is also listed on the menu settings page.
Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at
http://support.lexmark.com, and then select one of the following:
Tech Library You can browse our library of manuals, support documentation, drivers, and other downloads to help you
solve common problems.
E-mail You can send an e-mail to the Lexmark team, describing your problem. A service representative will respond
and provide you with information to solve your problem.
Live chat You can chat directly with a service representative. They can work with you to solve your printer problem or
provide assistance through Assisted Service where the service representative can remotely connect to your
computer through the Internet to troubleshoot problems, install updates, or complete other tasks to help
you successfully use your Lexmark product.
Telephone support is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, visit the
Lexmark Web site at
http://support.lexmark.com.
Troubleshooting 195
Notices
Product information
Product name:
W850
Machine type:
4024
Model(s):
110
Edition notice
December 2012
The following paragraph does not apply to any country where such provisions are inconsistent with local law:
LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain
transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in later editions. Improvements or changes in the products or
the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make
these available in all countries in which it operates. Any reference to a product, program, or service is not intended to
state or imply that only that product, program, or service may be used. Any functionally equivalent product, program,
or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification
of operation in conjunction with other products, programs, or services, except those expressly designated by the
manufacturer, are the user’s responsibility.
For Lexmark technical support, visit support.lexmark.com.
For information on supplies and downloads, visit www.lexmark.com.
If you don't have access to the Internet, you can contact Lexmark by mail:
Lexmark International, Inc.
Bldg 004-2/CSC
740 New Circle Road NW
Lexington, KY 40550
USA
© 2012 Lexmark International, Inc.
All rights reserved.
Notices 196
GOVERNMENT END USERS
The Software Program and any related documentation are "Commercial Items," as that term is defined in 48 C.F.R.
2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are used in 48 C.F.R.
12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R. 227.7202-1 through 227.7207-4,
as applicable, the Commercial Computer Software and Commercial Software Documentation are licensed to the U.S.
Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users
pursuant to the terms and conditions herein.
Trademarks
Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.
MarkTrack and PrintCryption are trademarks of Lexmark International, Inc.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a
set of printer commands (language) and functions included in its printer products. This printer is intended to be
compatible with the PCL language. This means the printer recognizes PCL commands used in various application
programs, and that the printer emulates the functions corresponding to the commands.
The following terms are trademarks or registered trademarks of these companies:
Albertus The Monotype Corporation plc
Antique Olive Monsieur Marcel OLIVE
Apple-Chancery Apple Computer, Inc.
Arial The Monotype Corporation plc
CG Times Based on Times New Roman under license from The Monotype Corporation plc, is a product of
Agfa Corporation
Chicago Apple Computer, Inc.
Clarendon Linotype-Hell AG and/or its subsidiaries
Eurostile Nebiolo
Geneva Apple Computer, Inc.
GillSans The Monotype Corporation plc
Helvetica Linotype-Hell AG and/or its subsidiaries
Hoefler Jonathan Hoefler Type Foundry
ITC Avant Garde Gothic International Typeface Corporation
ITC Bookman International Typeface Corporation
ITC Mona Lisa International Typeface Corporation
ITC Zapf Chancery International Typeface Corporation
Joanna The Monotype Corporation plc
Marigold Arthur Baker
Monaco Apple Computer, Inc.
Notices 197
New York Apple Computer, Inc.
Oxford Arthur Baker
Palatino Linotype-Hell AG and/or its subsidiaries
Stempel Garamond Linotype-Hell AG and/or its subsidiaries
Taffy Agfa Corporation
Times New Roman The Monotype Corporation plc
Univers Linotype-Hell AG and/or its subsidiaries
All other trademarks are the property of their respective owners.
AirPrint and the AirPrint logo are trademarks of Apple, Inc.
Federal Communications Commission (FCC) compliance information statement
This product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation.
The FCC Class A limits are designed to provide reasonable protection against harmful interference when the equipment
is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case
the user will be required to correct the interference at his own expense.
The manufacturer is not responsible for any radio or television interference caused by using other than recommended
cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could
void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device,
use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for
USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC
regulations.
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing 55 dBA
Ready 28 dBA
Values are subject to change. See www.lexmark.com for current values.
Notices 198
Temperature information
Ambient temperature 15–32° C (60–90° F)
Shipping temperature ‑40–60° C (‑40–140° F)
Storage temperature 1–60° C (34–140° F)
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European
Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the
Lexmark Web site at www.lexmark.com for your local sales office phone number.
Product disposal
Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities
for disposal and recycling options.
ENERGY STAR
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for Class I
(1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is
nominally a 7 milliwatt gallium arsenide laser operating in the wavelength of 655-675 nanometers. The laser system
and printer are designed so there is never any human access to laser radiation above a Class I level during normal
operation, user maintenance, or prescribed service condition.
Notices 199
Laser advisory label
A laser notice label may be affixed to this printer as shown:
DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam.
PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser.
Opasnost - Nevidljivo lasersko zračenje kada su kasete uklonjene i poništena sigurnosna veza. Izbjegavati izlaganje zracima.
NEBEZPEČÍ - Když jsou vyjmuty kazety a je odblokována pojistka, ze zařízení je vysíláno neviditelné laserové záření. Nevystavujte se působení laserového paprsku.
FARE - Usynlig laserstråling, når patroner fjernes, og spærreanordningen er slået fra. Undgå at blive udsat for laserstrålen.
GEVAAR - Onzichtbare laserstraling wanneer cartridges worden verwijderd en een vergrendeling wordt genegeerd. Voorkom blootstelling aan de laser.
DANGER - Rayonnements laser invisibles lors du retrait des cartouches et du déverrouillage des loquets. Eviter toute exposition au rayon laser.
VAARA - Näkymätöntä lasersäteilyä on varottava, kun värikasetit on poistettu ja lukitus on auki. Vältä lasersäteelle altistumista.
GEFAHR - Unsichtbare Laserstrahlung beim Herausnehmen von Druckkassetten und offener Sicherheitssperre. Laserstrahl meiden.
ΚΙΝΔΥΝΟΣ - Έκλυση αόρατης ακτινοβολίας laser κατά την αφαίρεση των κασετών και την απασφάλιση της μανδάλωσης. Αποφεύγετε την έκθεση στην ακτινοβολία laser.
VESZÉLY – Nem látható lézersugárzás fordulhat elő a patronok eltávolításakor és a zárószerkezet felbontásakor. Kerülje a lézersugárnak való kitettséget.
PERICOLO - Emissione di radiazioni laser invisibili durante la rimozione delle cartucce e del blocco. Evitare l´esposizione al raggio laser.
FARE – Usynlig laserstråling når kassettene tas ut og sperren er satt ut av spill. Unngå eksponering for laserstrålen.
NIEBEZPIECZEŃSTWO - niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady. Należy unikać naświetlenia promieniem lasera.
ОПАСНО! Невидимое лазерное излучение при извлеченных картриджах и снятии блокировки. Избегайте воздействия
лазерных лучей.
Pozor – Nebezpečenstvo neviditeľného laserového žiarenia pri odobratých kazetách a odblokovanej poistke. Nevystavujte sa lúčom.
PELIGRO: Se producen radiaciones láser invisibles al extraer los cartuchos con el interbloqueo desactivado. Evite la exposición al haz de láser.
FARA – Osynlig laserstrålning när patroner tas ur och spärrmekanismen är upphävd. Undvik exponering för laserstrålen.
危险 - 当移除碳粉盒及互锁失效时会产生看不见的激光辐射，请避免暴露在激光光束下。
危險 - 移除碳粉匣與安全連續開關失效時會產生看不見的雷射輻射。請避免曝露在雷射光束下。
危険 - カートリッジが取り外され、内部ロックが無効になると、見えないレーザー光が放射されます。 このレーザー光に当たらないようにしてください。
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Mode Description Power consumption (Watts)
Printing The product is generating hard‑copy output from electronic inputs. 700 W
Copying The product is generating hard‑copy output from hard‑copy original
documents.
NA
Scanning The product is scanning hard‑copy documents. NA
Ready The product is waiting for a print job. 105 W
Power Saver The product is in energy‑saving mode. 9 W
Off The product is plugged into a wall outlet, but the power switch is turned off. 0.6 W
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous
power draws may be substantially higher than the average.
Values are subject to change. See www.lexmark.com for current values.
Notices 200
Power Saver
This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the
EPA Sleep Mode. The Power Saver Mode saves energy by lowering power consumption during extended periods of
inactivity. The Power Saver Mode is automatically engaged after this product is not used for a specified period of time,
called the Power Saver Timeout.
Factory default Power Saver Timeout for this product (in minutes): 10
Off mode
If this product has an off mode which still consumes a small amount of power, then to completely stop product power
consumption, disconnect the power supply cord from the wall outlet.
Total energy usage
It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in
power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in
order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2004/108/EC and 2006/95/EC
on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility
and safety of electrical equipment designed for use within certain voltage limits.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950.
Industry Canada compliance statement
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard
ICES-003.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe A est conforme aux exigences de la norme canadienne relative aux équipements
pouvant causer des interférences NMB-003.
Radio interference notice
Warning
This is a product that complies with the emission requirements of EN55022 Class A limits and immunity requirements
of EN55024. This product is not intended to be used in residential/domestic environments.
Notices 201
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user
may be required to take adequate measures.
CCC EMC notice
BSMI EMC notice
This is a CNS-13438 EMC Class A product. Please be aware of the notice below:
Warning to user:
This is a Class A ITE. In a residential area, this product may cause radio interference, in which case the user may be required
to take adequate measures.
Regulatory notices for wireless products
This section contains the following regulatory information pertaining to wireless products that contain transmitters,
for example, but not limited to, wireless network cards or proximity card readers.
Exposure to radio frequency radiation
The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory
agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons for
this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.
Notice to users in Brazil
Este equipamento opera em carater secundario, isto e, nao tem direito a protecao contra interferencia prejudicial,
mesmo de estacoes do mesmo tipo, e nao pode causar interferencia a sistemas operando em carater primario.
(Res.ANATEL 282/2001).
Industry Canada (Canada)
This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that
may cause undesired operation of the device.
This device has been designed to operate only with the antenna provided. Use of any other antenna is strictly prohibited
per regulations of Industry Canada.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from
windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to
licensing.
Notices 202
The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF
fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health
Canada's Web site www.hc-sc.gc.ca/rpb.
The term "IC:" before the certification/registration number only signifies that the Industry Canada technical
specifications were met.
Industry Canada (Canada)
Cet appareil est conforme à la norme RSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux conditions
suivantes :
(1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles
risquant d'altérer son fonctionnement.
Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre antenne est
strictement interdite par la réglementation d'Industry Canada.
En application des réglementations d'Industry Canada, l'utilisation d'une antenne de gain supérieur est strictement
interdite.
Pour empêcher toute interférence radio au service faisant l'objet d'une licence, cet appareil doit être utilisé à l'intérieur
et loin des fenêtres afin de garantir une protection optimale.
Si le matériel (ou son antenne d'émission) est installé à l'extérieur, il doit faire l'objet d'une licence.
L'installateur de cet équipement radio doit veiller à ce que l'antenne soit implantée et dirigée de manière à n'émettre
aucun champ HF dépassant les limites fixées pour l'ensemble de la population par Santé Canada. Reportez-vous au
Code de sécurité 6 que vous pouvez consulter sur le site Web de Santé Canada www.hc-sc.gc.ca/rpb.
Le terme « IC » précédant le numéro de d'accréditation/inscription signifie simplement que le produit est conforme
aux spécifications techniques d'Industry Canada.
Taiwan NCC RF notice statement
India emissions notice
This device uses very low power low range RF communication that has been tested and found not to cause any
interference whatsoever. The manufacturer is not responsible in case of any disputes arising out of requirement of
Notices 203
permissions from any local authority, regulatory bodies or any organization, required by the end-user to install and
operate this product at his premises.
Notice to users in the European Union
Products bearing the CE mark are in conformity with the protection requirements of EC Council directives 2004/108/EC,
2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States relating to
electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits, and on
radio equipment and telecommunications terminal equipment.
Compliance is indicated by the CE marking.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950.
Products equipped with 2.4GHz Wireless LAN option are in conformity with the protection requirements of EC Council
directives 2004/108/EC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the
Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain
voltage limits and on radio equipment and telecommunications terminal equipment.
Compliance is indicated by the CE marking.
Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
Česky Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními
požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.
Dansk Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav og øvrige relevante
krav i direktiv 1999/5/EF.
Notices 204
Deutsch Hiermit erklärt Lexmark International, Inc., dass sich das Gerät dieses Gerät in Übereinstimmung mit den
grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG
befindet.
Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ
ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ
ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.
English Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC.
Español Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos
esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
Eesti Käesolevaga kinnitab Lexmark International, Inc., et seade see toode vastab direktiivi 1999/5/EÜ
põhinõuetele ja nimetatud direktiivist tulenevatele muudele asjakohastele sätetele.
Suomi Lexmark International, Inc. vakuuttaa täten, että tämä tuote on direktiivin 1999/5/EY oleellisten vaatimusten
ja muiden sitä koskevien direktiivin ehtojen mukainen.
Français Par la présente, Lexmark International, Inc. déclare que l'appareil ce produit est conforme aux exigences
fondamentales et autres dispositions pertinentes de la directive 1999/5/CE.
Magyar Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ
követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.
Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar
kröfur, sem gerðar eru í tilskipun 1999/5/EC.
Italiano Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti
essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
Latviski Ar šo Lexmark International, Inc. deklarē, ka šis izstrādājums atbilst Direktīvas 1999/5/EK būtiskajām
prasībām un citiem ar to saistītajiem noteikumiem.
Lietuvių Šiuo Lexmark International, Inc. deklaruoja, kad šis produktas atitinka esminius reikalavimus ir kitas
1999/5/EB direktyvos nuostatas.
Malti Bil-preżenti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijiet
essenzjali u ma dispożizzjonijiet oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE.
Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de essentiële
eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
Norsk Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og
øvrige relevante krav i direktiv 1999/5/EF.
Polski Niniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi
wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC.
Português A Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e outras
disposições da Diretiva 1999/5/CE.
Slovensky Lexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky
príslušné ustanovenia smernice 1999/5/ES.
Slovensko Lexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi
relevantnimi določili direktive 1999/5/ES.
Svenska Härmed intygar Lexmark International, Inc. att denna produkt står i överensstämmelse med de väsentliga
egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.
Notices 205
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,
LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS
Lexmark International, Inc., Lexington, KY
This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the country-
specific warranty information that came with your product.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from
Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”
Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
—Is, during normal use, free from defects in material and workmanship
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair
or replacement (at Lexmark's option).
If this product is a feature or option, this statement applies only when that feature or option is used with the product
for which it was intended. To obtain warranty service, you may be required to present the feature or option with the
product.
If you transfer this product to another user, warranty service under the terms of this statement is available to that user
for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that
user.
Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later
provided that the warranty period for any supplies and for any maintenance items included with the printer shall end
earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser Units, Transfer/Transport
Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is available are substantially consumed
when the printer displays a “Life Warning” or “Scheduled Maintenance” message for such item.
To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver
your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location.
You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of the
Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not
included in warranty service, damaged beyond repair, or if the product is not free of all legal obligations, restrictions,
liens, and encumbrances.
As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the latest
version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized products, supplies,
parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized use of genuine Lexmark
products will not be impacted.
Notices 206
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage
media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact
Lexmark on the World Wide Web.
Remote technical support is provided for this product throughout its warranty period. For products no longer covered
by a Lexmark warranty, technical support may not be available or only be available for a fee.
Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of prints
produced by any product.
Warranty service does not include repair of failures caused by:
—Modification or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR
REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH
RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. ANY WARRANTIES THAT
MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES,
AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE.
Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or
nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual
damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product
that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real
property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR
ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES.
This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any
claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its
Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended
beneficiaries of this limitation.
Notices 207
Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation
of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you.
This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Patent acknowledgment
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Elliptic Curve Cryptography (ECC) Cipher Suites for Transport
Layer Security (TLS) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Elliptic Curve Cipher Suites with SHA-256/382 and AES Galois
Counter Mode (GCM) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Suite B Profile for Transport Layer Security (TLS) implemented
in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Addition of the Camellia Cipher Suites to Transport Layer Security
(TLS) implemented in the product or service.
The use of certain patents in this product or service is subject to the reasonable, non-discriminatory terms in the
Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for AES-CCM ECC Cipher Suites for TLS
implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for IKE and IKEv2 Authentication Using the Eliptic Curve Digital
Signature Algorithm (ECDSA) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Suite B Cryptographic Suites for IPSec implemented in the
product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Algorithms for Internet Key Exchange version 1 (IKEv1)
implemented in the product or service.
Notices 208
Index
Numerics
1,150‑‑sheet tray
loading 49
1565 Emulation error, load
emulation option 152
2,000‑sheet dual input trays
installing 25
loading 49
2,000‑sheet high capacity feeder
installing 25
2000‑sheet high capacity feeder
loading 47
30 Invalid refill, change
cartridge 144
31.yy Replace defective or missing
cartridge 144
32 Cartridge part number
unsupported by device 145
34 Incorrect media, check <input
src> guides 145
34 Short paper 145
35 Insufficient memory to support
Resource Save feature 145
37 Insufficient memory for Flash
Memory Defragment
operation 146
37 Insufficient memory to collate
job 146
37 Insufficient memory, some held
jobs deleted 146
37 Insufficient memory, some held
jobs will not be restored 146
38 Memory full 146
39 Complex page, some data may
not have printed 147
50 PPDS font error 147
500‑sheet tray (standard or
optional)
loading 44
500‑sheet trays
installing 25
51 Defective flash detected 147
52 Not enough free space in flash
memory for resources 147
53 Unformatted flash detected 148
54 Network <x> software error 148
54 Serial option <x> error 148
55 Unsupported option in slot 148
56 Parallel port <x> disabled 149
56 Serial port <x> disabled 149
56 Standard parallel port
disabled 149
56 Standard USB port disabled 149
56 USB port <x> disabled 149
57 Configuration change, some held
jobs were not restored 150
58 Too many disks installed 150
58 Too many flash options
installed 150
61 Defective disk 150
62 Disk full 151
63 Unformatted disk 151
80 Routine maintenance
needed 151
84 Insert photoconductor 151
84 Photoconductor abnormal 151
84 Photoconductor low 151
84 Replace photoconductor 151
850‑sheet tray
loading 49
88 Cartridge low 151
88 Replace cartridge to
continue 152
88.yy Replace cartridge 152
A
A4‑size paper
loading 54
access panel
reinstalling 23
Active NIC menu 89
adjusting toner darkness 77
An error has occurred with the flash
drive 137
AppleTalk menu 95
attaching cables 26
B
Bin Setup menu 87
buttons, printer control panel 10
C
cables
Ethernet 26
USB 26
canceling
print job, from computer 74
canceling a job
from the printer control panel 74
canceling a print job
from a computer 74
card stock
loading 51
tips 69
Change <input src> to <Custom
String> 138
Change <input src> to <Custom
String> load <orientation> 139
Change <input src> to <Custom
Type Name> 138
Change <input src> to <Custom
Type Name> load
<orientation> 138
Change <input src> to <size> 139
Change <input src> to <size> load
<orientation> 139
Change <input src> to <type>
<size> 140
Change <input src> to <type> <size>
load <orientation> 140
Check <input src> guides 140
Check <input src> orientation or
guides 140
checking an unresponsive
printer 137
checking device status
on Embedded Web Server 135
checking virtual display
on Embedded Web Server 134
cleaning
exterior of the printer 122
clearing jams
289 staple error 170
Close cover <x> 141
Close door <x> 141
Close surface H 141
Confidential print jobs 69
printing from Macintosh
computer 70
printing from Windows 70
Confidential Print menu 99
configuration information
wireless network 30
Index 209
configurations
printer 9
Configure MP menu 82
configuring port settings 38
conservation settings
Quiet Mode 13
conserving supplies 122
contacting customer support 195
control panel, printer 10
Custom Type <x>
changing name 57
Custom Types menu 86
customer support
contacting 195
D
Default Source menu 79
directory list
printing 73
Disk Corrupted 141
Disk Wiping menu 100
display troubleshooting
display is blank 176
display shows only diamonds 176
display, printer control panel 10
documents, printing
from Macintosh 65
from Windows 65
duplex unit
installing 25
E
Embedded Web Server 134
administrator settings 134
checking device status 135
does not open 137
networking settings 134
setting up e‑mail alerts 135
Embedded Web Server
Administrator's Guide 134
emission
notices 198, 201, 202, 203, 204
Empty hole punch box 141
envelopes
loading 51
tips 68
environmental settings
Quiet Mode 13
Ethernet network setup
using Macintosh 35
using Windows 35
Ethernet networking
Macintosh 35
Windows 35
Ethernet port 26
exit bins
linking 55
exterior of the printer
cleaning 122
e‑mail
notice of low supply level 135
notice of paper jam 135
notice of paper needed 135
notice that different paper is
needed 135
F
factory defaults, restoring 136
FCC notices 198, 202
finding more information about the
printer 7
finisher
finishing features 75
supported paper sizes 75
Finishing menu 108
firmware card
installing 19
flash drive 72
Flash Drive menu 118
flash memory card
installing 19
troubleshooting 182
font sample list
printing 73
G
General Settings menu 102
H
hard disk
installing 21
hard disk with adapter
troubleshooting 182
held jobs 69
printing from Macintosh
computer 70
printing from Windows 70
Held jobs were not restored 141
Help menu 120
HTML menu 116
I
Image menu 117
Insert hole punch box 142
Insert tray <x> 141
installing on a wireless network
using Windows 31
installing options
order of installation 24
installing printer
on wireless network 31
installing printer on a network
Ethernet networking 35
installing printer on a wireless
network
using Macintosh 32
installing printer software
adding options 29
installing printer software
(Windows) 28
internal print server
installing 20
troubleshooting 182
Internal Solutions Port
changing port settings 38
troubleshooting 182
IPv6 menu 93
J
jams
avoiding 152
locating jam areas 153
locations 153
numbers 153
jams, clearing
200–201 154
202 155
203 156
230 156
231 156
241 162
24x 162
250 168
280–281 168
282 168
283 170
284 173
285–286 173
287–288 173
Index 210
L
labels, paper
tips 68
letterhead
loading, 2000‑sheet high capacity
feeder 47
loading, multipurpose tray 65
loading, trays 65
tips 65
letterhead, printing on
for Macintosh users 65
for Windows users 65
letter‑size paper
loading 54
LexLink menu 96
linking
exit bins 55
linking trays 55
Load <input src> with <Custom
String> 142
Load <input src> with <Custom
Type Name> 142
Load <input src> with <size> 142
Load <input src> with <type>
<size> 142
Load Manual Feeder with <Custom
String> 143
Load Manual Feeder with <Custom
Type Name> 142
Load Manual Feeder with
<size> 143
Load Manual Feeder with <type>
<size> 143
Load staples 143
loading
1,150‑sheet tray 49
2,000‑sheet dual input trays 49
2000‑sheet high capacity
feeder 47
500‑sheet tray (standard or
optional) 44
850‑sheet tray 49
card stock 51
envelopes 51
letterhead in 2000‑sheet high
capacity feeder 47
letterhead in multipurpose
tray 65
letterhead in trays 65
letter‑ or A4‑size paper 54
multipurpose feeder 51
short‑edge orientation 54
transparencies 51
M
maintenance kit
ordering 124
memory card
installing 17
troubleshooting 182
menu settings page
printing 27
menus
Active NIC 89
AppleTalk 95
Bin Setup 87
Confidential Print 99
Configure MP 82
Custom Types 86
Default Source 79
diagram of 78
Disk Wiping 100
Finishing 108
Flash Drive 118
General Settings 102
Help 120
HTML 116
Image 117
IPv6 93
LexLink 96
Miscellaneous 99
NetWare 95
Network <x> 90
Network Card 92
Network Reports 91
Paper Loading 85
Paper Size/Type 79
Paper Texture 83
PCL Emul 113
PDF 113
PostScript 113
Quality 110
Reports 88
Security Audit Log 101
Set Date/Time 102
Setup 105
SMTP Setup menu 97
Standard Network 90
Standard USB 96
Substitute Size 83
TCP/IP 92
Universal Setup 86
Utilities 111
Wireless 94
XPS 112
Miscellaneous menu 99
mobile device
printing from 71
moving the printer 130, 133
multipurpose feeder
loading 51
N
NetWare menu 95
Network <x> menu 90
Network Card menu 92
Network Reports menu 91
network setup page
printing 28
Networking Guide 134
noise emission levels 198
notices 197, 198, 199, 200, 201,
202, 203, 204
O
options
2,000‑sheet dual input trays 25
2,000‑sheet high capacity
feeder 25
500‑sheet trays 25
duplex unit 25
fax card 15
firmware card 19
firmware cards 15
flash memory card 19
hard disk 21
internal 15
internal print server 20
memory card 17
memory cards 15
networking 15
port interface card 20
ports 15
updating in printer driver 29
ordering
maintenance kit 124
staple cartridges 124
toner cartridges 123
ordering supplies 123
P
paper
A5 46
B5 46
Index 211
characteristics 58
Executive 46
finishing features 75
letterhead 59
preprinted forms 59
recycled 12
selecting 59
setting size 42
setting type 42
Statement 46
storing 60
unacceptable 59
Universal Paper Size 86
Universal size setting 43
paper and specialty media, loading
paper size, detecting 42
paper feed troubleshooting
message remains after jam is
cleared 183
page that jammed does not
reprint 183
paper jams
avoiding 152
paper jams, clearing
200–201 154
202 155
203 156
230 156
231 156
241 162
24x 162
250 168
280–281 168
282 168
283 170
284 173
285–286 173
287–288 173
Paper Loading menu 85
paper size, detecting
size sensing 42
Paper Size/Type menu 79
paper sizes, supported 60
Paper Texture menu 83
paper types
supported by printer 63
where to load 63
paper weights
supported by printer 63
PCL Emul menu 113
PDF menu 113
photoconductor
replacing 127
photoconductor kit
ordering 124
port interface card 20
port settings
configuring 38
PostScript menu 113
Power Saver
adjusting 12
print job
canceling from the printer control
panel 74
canceling, from computer 74
print quality test pages
printing 74
print quality troubleshooting
blank pages 184
clipped images 185
ghost images 185
gray background 186
poor transparency quality 194
print irregularities 187
print is too dark 188
print is too light 189
print quality test pages 184
repeating defects 190
skewed print 190
solid black streaks 190
solid white streaks 190
streaked horizontal lines 191
streaked vertical lines 192
toner fog or background
shading 192
toner rubs off 193
toner specks 194
uneven print density 194
print troubleshooting
error reading USB drive 177
held jobs do not print 178
incorrect characters print 179
incorrect margins 186
job prints from wrong tray 178
job prints on wrong paper 178
job takes longer than
expected 178
jobs do not print 177
Large jobs do not collate 179
multiple‑language PDFs do not
print 176
paper curl 187
paper frequently jams 183
tray linking does not work 179
unexpected page breaks
occur 179
printer
configurations 9
minimum clearances 8
models 9
moving 130, 133
selecting a location 8
shipping 133
printer control panel 10
factory defaults, restoring 136
printer information
where to find 7
printer messages
1565 Emulation error, load
emulation option 152
30 Invalid refill, change
cartridge 144
31.yy Replace defective or missing
cartridge 144
32 Cartridge part number
unsupported by device 145
34 Incorrect media, check <input
src> guides 145
34 Short paper 145
35 Insufficient memory to support
Resource Save feature 145
37 Insufficient memory for Flash
Memory Defragment
operation 146
37 Insufficient memory to collate
job 146
37 Insufficient memory, some held
jobs deleted 146
37 Insufficient memory, some held
jobs will not be restored 146
38 Memory full 146
39 Complex page, some data may
not have printed 147
50 PPDS font error 147
51 Defective flash detected 147
52 Not enough free space in flash
memory for resources 147
53 Unformatted flash
detected 148
54 Network <x> software
error 148
54 Serial option <x> error 148
55 Unsupported option in
slot 148
56 Parallel port <x> disabled 149
Index 212
56 Serial port <x> disabled 149
56 Standard parallel port
disabled 149
56 Standard USB port
disabled 149
56 USB port <x> disabled 149
57 Configuration change, some
held jobs were not restored 150
58 Too many disks installed 150
58 Too many flash options
installed 150
61 Defective disk 150
62 Disk full 151
63 Unformatted disk 151
80 Routine maintenance
needed 151
84 Insert photoconductor 151
84 Photoconductor abnormal 151
84 Photoconductor low 151
84 Replace photoconductor 151
88 Cartridge low 125, 151
88 Replace cartridge to
continue 125, 152
88.yy Replace cartridge 125, 152
an error has occurred with the
flash drive 137
Change <input src> to <Custom
String> 138
Change <input src> to <Custom
String> load <orientation> 139
Change <input src> to <Custom
Type Name> 138
Change <input src> to <Custom
Type Name> load
<orientation> 138
Change <input src> to <size> 139
Change <input src> to <size> load
<orientation> 139
Change <input src> to <type>
<size> 140
Change <input src> to <type>
<size> load <orientation> 140
Check <input src> guides 140
Check <input src> orientation or
guides 140
Close cover <x> 141
Close door <x> 141
Close surface H 141
Disk Corrupted 141
Empty hole punch box 141
Held jobs were not restored 141
Insert hole punch box 142
Insert tray <x> 141
Load <input src> with <Custom
String> 142
Load <input src> with <Custom
Type Name> 142
Load <input src> with <size> 142
Load <input src> with <type>
<size> 142
Load Manual Feeder with
<Custom String> 143
Load Manual Feeder with
<Custom Type Name> 142
Load Manual Feeder with
<size> 143
Load Manual Feeder with <type>
<size> 143
Load staples 143
Remove paper from <linked set
bin name> 144
Remove paper from all bins 144
Remove paper from bin <x> 144
Remove paper from standard
output bin 144
Restore Held Jobs? 144
Unsupported finisher, please
remove 144
printer options troubleshooting
2,000‑sheet drawer 181
flash memory card 182
hard disk with adapter 182
internal print server 182
Internal Solutions Port 182
memory card 182
option not working 180
paper trays 181
USB/parallel interface card 182
printer problems, solving basic 137
printer software, installing
(Windows) 28
printing
directory list 73
font sample list 73
from a mobile device 71
from flash drive 72
from Macintosh 65
from Windows 65
menu settings page 27
network setup page 28
print quality test pages 74
printing confidential and other held
jobs
from Macintosh computer 70
from Windows 70
printing from a mobile device 71
printing on
A5 paper 46
B5 paper 46
Executive paper 46
Statement paper 46
publications
where to find 7
Q
Quality menu 110
Quiet Mode 13
R
recycled paper
using 12
recycling
Lexmark products 14
WEEE statement 199
reducing noise 13
Remove paper from <linked set bin
name> 144
Remove paper from all bins 144
Remove paper from bin <x> 144
Remove paper from standard
output bin 144
removing the optional trays 130
Repeat print jobs 69
printing from Macintosh
computer 70
printing from Windows 70
replacing
photoconductor 127
reports
viewing 135
Reports menu 88
Reserve print jobs 69
printing from Macintosh
computer 70
printing from Windows 70
Restore Held Jobs? 144
S
safety information 5, 6
Security Audit Log menu 101
serial printing
setting up 39
Set Date/Time menu 102
setting
paper size 42
Index 213
paper type 42
TCP/IP address 92
Universal Paper Size 43
setting up serial printing 39
setting up the printer
on an Ethernet network
(Macintosh only) 35
on an Ethernet network (Windows
only) 35
Setup menu 105
shipping the printer 133
SMTP Setup menu 97
Standard Network menu 90
standard tray
loading 44
Standard USB menu 96
staple cartridges
ordering 124
staple jam
289 staple error 170
status of supplies, checking 123
storing
paper 60
supplies 122
Substitute Size menu 83
supplies
conserving 122
status of 123
storing 122
supplies, ordering 123
maintenance kit 124
photoconductor kit 124
staple cartridges 124
toner cartridges 123
system board
accessing 16
T
TCP/IP menu 92
tips
card stock 69
envelopes 68
labels, paper 68
letterhead 65
transparencies 67
toner cartridges
ordering 123
replacing 125
toner darkness
adjusting 77
transparencies
loading 51
tips 67
tray linking 56, 57
tray unlinking 56, 57
trays
linking 55, 56
unlinking 55, 56
troubleshooting
checking an unresponsive
printer 137
solving basic printer
problems 137
troubleshooting, display
display is blank 176
display shows only diamonds 176
troubleshooting, paper feed
message remains after jam is
cleared 183
page that jammed does not
reprint 183
troubleshooting, print
error reading USB drive 177
held jobs do not print 178
incorrect characters print 179
incorrect margins 186
job prints from wrong tray 178
job prints on wrong paper 178
job takes longer than
expected 178
jobs do not print 177
Large jobs do not collate 179
multiple‑language PDFs do not
print 176
paper curl 187
paper frequently jams 183
tray linking does not work 179
unexpected page breaks
occur 179
troubleshooting, print quality
blank pages 184
clipped images 185
ghost images 185
gray background 186
poor transparency quality 194
print irregularities 187
print is too dark 188
print is too light 189
print quality test pages 184
repeating defects 190
skewed print 190
solid black streaks 190
solid white streaks 190
streaked horizontal lines 191
streaked vertical lines 192
toner fog or background
shading 192
toner rubs off 193
toner specks 194
uneven print density 194
troubleshooting, printer options
2,000‑sheet drawer 181
flash memory card 182
hard disk with adapter 182
internal print server 182
Internal Solutions Port 182
memory card 182
option not working 180
paper trays 181
USB/parallel interface card 182
U
Universal Paper Size
setting 43
Universal Setup menu 86
unlinking trays 55
Unsupported finisher, please
remove 144
updating options in printer
driver 29
USB port 26
Utilities menu 111
V
Verify print jobs 69
printing from Macintosh
computer 70
printing from Windows 70
viewing
reports 135
virtual display
how to access 134
W
Wireless menu 94
wireless network
configuration information 30
installation, using Macintosh 32
installation, using Windows 31
wireless network setup
in Windows 31
wireless printer setup
in Macintosh 32
Index 214
