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en Cleaning and maintenance
26
3 What to do in the event of a fault
:
Warning
Risk of injury!
If you reach into the drum while it is still rotating, you risk injuring your hands.
Wait until the drum has stopped rotating.
Help with the appliance
Faults Cause/remedy
The appliance will not start. Check the mains plug and the fuses.
The appliance is not filling with
water.
Check that:
■ You have pressed A.
■ The tap has been turned on and the water pressure is not too low.
■ The filter in the water supply is not blocked. ~ Page 28
■ The supply hose is not kinked or trapped.
The washing water is not drain-
ing.
Make sure that:
■ The drain pump has been cleaned. ~ Page 24
■ The drain pipe and the drain hose are clean.
■ Rinse Hold is not set.
■ The maximum height difference between the surface on which the
appliance is installed and the water drain hose has not been
exceeded. ~ Page 5
The program will not start. Make sure that:
■ The lid is closed.
■ You have pressed A.
Note: If the program start has been delayed by setting Delay start/
Delay Start, the program will start later.
Water is leaking from the
machine.
■ Make sure that the drain hose is properly secured and is not dam-
aged.
■ Check the threaded joint on the supply hose, and tighten it if neces-
sary.
More detergent than usual is
accumulating in the filter bag
and drum.
You have been using too much detergent. Make sure you follow the
detergent manufacturer's instructions.
There is detergent residue on
the laundry.
■ Some phosphate-free detergents contain water-insoluble residue.
■ Start the Rinse program.
The machine spins the drum
back and forth several times.
Not a fault – the unbalanced load detection system is adjusting an imbal-
ance.
Note: If the error E4 appears on the display, redistribute the laundry by
hand to eliminate the imbalance.
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