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27
Be sure that the robot's Charging Contacts have connected to
the Docking Station Pins. Check if the Charging Contacts of the
Docking Station or Robot are contaminated. Clean the parts
according to measures described in the section “Maintenance”
Make sure the robot has been connected with 2.4 GHz Wi-Fi
network
Switch ON Robot
Incorrect home Wi-Fi username or password entered
Robot is not within range of your home Wi-Fi signal
Network setup started before Robot was ready
Robot does not support 5 GHz Wi-Fi
The Docking Station is not correctly placed
The Docking Station is not correctly connected
The Docking Station is manually moved during the
cleaning
Robot did not start cleaning from the Docking Station
Robot is not able to
connect to the home
Wi-Fi network
Refer to Section 2.3 correctly place the Docking Station
Make sure the Docking Station is correctly connected
It is suggested not to move the Docking Station during
the cleaning
Enter the correct home Wi-Fi username and password
Robot is not charging
Robot cannot return to
the Docking Station
Robot is not switched ON
Robot has not connected to the Docking Station
The Docking Station is not connected to the
power supply
Make sure the Docking Station is connected to the power supply
5.Troubleshooting /5.1 Troubleshooting
Make sure Robot is within range of your home Wi-Fi signal
The network can only be configured when the device is in the state
“Pending for configuration”. See the instructions given by the app
The battery is fully discharged after the device is not
in use for a long time
It is recommended to use the device on a regular basis. If it is
not in use for a long period of time and cannot be charged,
please contact our Customer Service personnel
Make sure Robot starts cleaning from the Docking Station
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