Worx WG381.9 40V 12" Cordless Chainsaw Power Share with Auto-Tension Tool Only

User Manual - Page 20

For WG381.9. Also, The document are for others Worx models: WG381

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20
Cordless Chainsaw EN
20
TROUBLESHOOTING TABLE
The following table gives checks and actions that you can perform if your machine does not operate correctly.
If these do not identify/remedy the problem, contact your service agent.
WARNING: Switch off and remove the battery pack before investigating fault.
Symptom Possible Cause Remedy
Chainsaw fails to
operate.
Low battery charge. Charge both the battery packs.
Chain brake not in the proper
position.
Check to see if the chain brake is in position
. Refer to CHAIN BRAKE for details.
Chainsaw
operates
intermittently.
Over heating
Place the machine in a cool, ventilated place
to cool it down.
Applying too much pressure while
cutting.
Applying relatively less pressure while
cutting.
Loose connection. Contact service agent.
Internal wiring defective. Contact service agent.
On/Off switch defective. Contact service agent.
Dry chain.
No oil in reservoir. Refill oil.
Vent in oil filler cap clogged. Clean cap.
Oil passage clogged. Clean oil passage outlet.
Kickback Brake/Run
Down Brake
Brake does not stop chain Contact service agent
Chain/chain bar
over-heats.
No oil in reservoir. Refill oil.
Vent in oil filler cap clogged. Clean cap.
Oil passage clogged. Clean oil passage outlet.
Chain is over tensioned. Adjust chain tension.
Dull chain. Sharpen chain or replace.
Chainsaw rips,
vibrates, does not
saw properly.
Chain tension too loose. Adjust chain tension.
Dull chain. Sharpen chain or replace.
Chain worn out. Replace chain.
Chain teeth are facing in the wrong
direction.
Reassemble with chain in correct direction.
FOR BATTERY TOOLS
The ambient temperature range for the use and storage of tool and battery is 0-45 (32°F-113°F).
The recommended ambient temperature range for the charging system during charging is 0-40
(32°F-104°F).