Operating instructions
Coffee machine
To avoid the risk of accidents or damage to the appliance it is
essential to read these instructions before it is installed and used for
the first time.
en-GB M.-Nr. 11 619 260
Caring for the environment
2
Packaging material
The packaging material used protects
the machine during transportation.
Please retain the original box and
polystyrene pieces so that you can
pack the machine securely, should you
need to transport it in the future.
Disposing of your old
appliance
Electrical and electronic appliances
often contain valuable materials. They
also contain specific materials,
compounds and components, which
were essential for their correct function
and safety. These could be hazardous
to human health and to the environment
if disposed of with your domestic waste
or if handled incorrectly. Please do not,
therefore, dispose of your old appliance
with your household waste.
Please dispose of it at your local
community waste collection / recycling
centre for electrical and electronic
appliances, or contact your dealer or
Miele for advice. You are also
responsible for deleting any personal
data that may be stored on the
appliance being disposed of. Please
ensure that your old appliance poses no
risk to children while being stored prior
to disposal.
Contents
3
Caring for the environment .............................................................................. 2
Warning and Safety instructions...................................................................... 6
Product description .......................................................................................... 15
Controls and indicators .................................................................................... 17
Operation............................................................................................................ 19
Symbols in the display ........................................................................................ 20
Miele@home....................................................................................................... 21
Before using for the first time .......................................................................... 22
Filling the water container................................................................................ 24
Filling the coffee bean container ..................................................................... 25
Switching on and off ......................................................................................... 26
Cup heating........................................................................................................ 27
Adjusting the central spout to the correct cup height................................... 28
Making drinks .................................................................................................... 29
Making coffee with and without milk................................................................... 29
Milk preparation................................................................................................... 30
Using a milk carton with the milk siphon ...................................................... 31
Making a coffee................................................................................................... 32
Cancelling a drink................................................................................................ 32
DoubleShot.......................................................................................................... 32
Making2portions (sensor control)................................................................. 33
Coffee pot............................................................................................................ 33
Making coffee drinks with ground coffee............................................................ 34
Adding ground coffee..................................................................................... 34
Tea....................................................................................................................... 35
TeaTimer......................................................................................................... 36
Making tea...................................................................................................... 36
Dispensing warm or hot water ............................................................................ 37
Expert mode....................................................................................................... 38
Grinder setting................................................................................................... 39
Adjusting the fineness of grind............................................................................ 39
Contents
4
Parameters......................................................................................................... 40
Displaying and changing parameters.................................................................. 40
Portion size.......................................................................................................... 40
Ground quantity................................................................................................... 41
Brewing temperature ........................................................................................... 41
Pre-brewing the ground coffee............................................................................ 41
Profiles................................................................................................................ 42
Creating profiles .................................................................................................. 42
Making drinks stored in a profile ......................................................................... 42
Changing drinks within a profile.......................................................................... 42
Editing profiles..................................................................................................... 42
Setting when the profile should change......................................................... 42
Changing the name ........................................................................................ 43
Deleting a profile ............................................................................................ 43
MobileStart......................................................................................................... 44
Settings .............................................................................................................. 45
Displaying and changing Settings....................................................................... 45
Language............................................................................................................. 45
Timer: switch off after.......................................................................................... 45
TeaTimer.............................................................................................................. 45
Volume................................................................................................................. 45
Display brightness............................................................................................... 45
Lighting................................................................................................................ 45
Info (display information) ..................................................................................... 45
Altitude ................................................................................................................ 45
Performance mode.............................................................................................. 45
Eco mode ....................................................................................................... 46
Barista mode .................................................................................................. 46
Latte mode ..................................................................................................... 46
Party mode ..................................................................................................... 46
Water hardness ................................................................................................... 46
System lock .................................................................................................... 47
Miele@home ........................................................................................................ 47
Remote control.................................................................................................... 48
RemoteUpdate .................................................................................................... 48
Software version.................................................................................................. 49
Showroom programme (Demo mode)................................................................. 49
Factory defaults................................................................................................... 49
Cleaning and care ............................................................................................. 50
Overview of cleaning intervals............................................................................. 50
Contents
5
Cleaning by hand or in the dishwasher............................................................... 51
Unsuitable cleaning agents ................................................................................. 52
Drip tray and waste container ............................................................................. 53
Cleaning the drip tray cover ................................................................................ 54
Water container ................................................................................................... 54
Removing and cleaning the water container filter............................................... 55
Dismantling and cleaning the central spout........................................................ 55
Cleaning the steam jet......................................................................................... 57
Cleaning the milk pipework and rinse valve........................................................ 58
Cleaning the milk siphon ..................................................................................... 59
Cleaning the milk flask ........................................................................................ 59
Bean container and ground coffee chute............................................................ 60
Cleaning the casing............................................................................................. 60
Opening the “Maintenance” menu ...................................................................... 60
Rinse the appliance............................................................................................. 60
Rinsing the milk pipework ................................................................................... 60
Cleaning the milk pipework (maintenance programme)...................................... 61
Degreasing the brew unit and cleaning the interior............................................. 62
Descaling the machine ........................................................................................ 64
Problem solving guide ...................................................................................... 67
Messages in the display...................................................................................... 67
Unusual performance of the coffee machine ...................................................... 70
Unsatisfactory results.......................................................................................... 77
Transporting the machine................................................................................. 79
Evaporating the coffee machine.......................................................................... 79
Packing the machine ........................................................................................... 79
After sales service and warranty ..................................................................... 80
Contact in the event of a fault ............................................................................. 80
Warranty .............................................................................................................. 80
Accessories ....................................................................................................... 81
Saving energy .................................................................................................... 82
Electrical connection ........................................................................................ 83
Installation.......................................................................................................... 84
Dimensions ........................................................................................................ 85
Technical data.................................................................................................... 86
Conformity declaration ..................................................................................... 87
Warning and Safety instructions
6
This coffee machine complies with all the stipulated safety
requirements. Inappropriate use can, however, lead to personal
injury and material damage.
Read the operating instructions carefully before using the coffee
machine. They contain important information on the installation,
safety, use and maintenance of the appliance. This prevents both
personal injury and damage to the coffee machine.
In accordance with standard IEC60335-1, Miele expressly and
strongly advises that you read and follow the instructions in the
chapter on installing and connecting the coffee machine as well as
the safety instructions and warnings.
Miele cannot be held liable for injury or damage caused by non-
compliance with these instructions.
Keep these operating instructions in a safe place and pass them
on to any future owner.
Warning and Safety instructions
7
Correct application
This coffee machine is intended for home use.
This coffee machine is not intended for outdoor use.
This coffee machine must not be used at altitudes above 2000m.
It must only be used as a domestic appliance to make espresso,
cappuccino, latte macchiato, tea etc. Any other use is not permitted.
This coffee machine can only be used by people with reduced
physical, sensory or mental capabilities, or lack of experience and
knowledge, if they are supervised whilst using it, or have been
shown how to use it in a safe way and recognise and understand the
consequences of incorrect operation.
Warning and Safety instructions
8
Safety with children
Danger of burning and scalding on the dispensing spouts.
Children's skin is far more sensitive to high temperatures than that
of adults.
Ensure children do not touch hot surfaces of the coffee machine or
place parts of their body under the dispensing spouts.
Install the coffee machine where it is out of the reach of children.
Children under 8years of age must be kept away from the coffee
machine and the mains connection cable and plug/socket.
Children aged 8and older may only use the coffee machine
without supervision if they have been shown how to use it in a safe
manner.
Children aged 8and older must be aware of the potential dangers
caused by incorrect operation.
Please supervise children in the vicinity of the coffee machine and
do not allow them to play with it.
Young children must not be allowed to clean the coffee machine
at all. Cleaning may only be carried out by children 8years of age or
older under the supervision of an adult.
Remember that coffee and espresso are not suitable drinks for
children.
Danger of suffocation! Whilst playing, children may become
entangled in packaging material (such as plastic wrapping) or pull
the packaging material over their head, presenting the risk of
suffocation. Keep packaging material away from children.
Warning and Safety instructions
9
Technical safety
A damaged coffee machine is dangerous. Check it for any visible
damage before setting it up. Never attempt to use a damaged coffee
machine.
To avoid the risk of damage to the machine, make sure the
connection data (voltage and frequency) on the data plate
corresponds to the household supply, before connecting the
machine to the mains supply. Consult a qualified electrician if in any
doubt.
The electrical safety of this coffee machine can only be
guaranteed when correctly earthed. It is essential that this standard
safety requirement is met. If in any doubt please have the electrical
installation tested by a qualified electrician.
Reliable and safe operation of the coffee machine can only be
guaranteed if it is connected to the mains electrical supply.
Do not connect the machine to the mains electricity supply by a
multi-socket adapter or an extension lead. These are a fire hazard
and do not guarantee the required safety of the appliance.
The coffee machine must not be used in a non-stationary location
(e.g. on a ship).
Unplug the machine from the power supply immediately if you
notice any damage or smell scorching, for example.
Ensure that the mains connection cable cannot be pinched or
damaged by any sharp edges.
The mains connection cable should not hang down. Someone
could trip over it with the risk of injury and damage the machine.
Only use the coffee machine in rooms where the ambient
temperature is between +10°C and +38°C.
Position the coffee machine at a height of at least 850mm from
the floor.
Warning and Safety instructions
10
Danger of overheating. Please ensure that there is adequate
ventilation around the coffee machine. Do not cover the coffee
machine with tea towels etc. while it is in use.
If the coffee machine is installed behind a closed furniture front, it
may only be used with the furniture door open (see “Installation” for
the minimum niche size). Heat and moisture can build up behind the
furniture front when closed. This can result in damage to the
appliance and/or furniture unit. Do not close the furniture front while
the coffee machine is in use. Leave the furniture door open until the
coffee machine has cooled down completely.
Protect the coffee machine from water and water spray. Do not
immerse the machine in water.
Repairs and other work by unqualified persons to the machine
and the connection cable could be dangerous. The manufacturer
cannot be held liable for unauthorised work. Repairs may only be
carried out by a Miele authorised service technician.
While the machine is under warranty, repairs should only be
undertaken by a Miele authorised service technician. Otherwise the
warranty is invalidated.
Miele can only guarantee the safety of the machine when original
Miele spare parts are used. Faulty components must only be
replaced by genuine Miele original spare parts.
The coffee machine must be disconnected from the electricity
supply during repair work.
Never open the outer casing of the machine. Tampering with
electrical connections or components and mechanical parts is highly
dangerous to the user and can cause operational faults or electric
shock.
Only use original Miele accessories. If other parts are used,
warranty, performance and/or product liability claims will be
invalidated.
Warning and Safety instructions
11
Correct use
Danger of burning and scalding on the dispensing spouts.
The liquids and steam dispensed are very hot.
Keep well away from the area underneath the spouts when hot
liquids and steam are being dispensed.
Do not touch hot components.
Hot liquid or steam could spatter from the spouts. Ensure that the
central spout is clean and fitted correctly.
Water in the drip tray can also be very hot. Take care when
emptying it.
Danger of injury to the eyes.
Never look directly at the lighting or use optical instruments to look
at it.
Please note the following regarding water:
- The water quality must conform to the requirements for drinking
water in the country in which the coffee machine is being used.
- Only use cold, fresh tap water to fill the water container. Hot or
warm water or other liquids can damage the coffee machine.
- Change the water every day to prevent a build-up of bacteria.
- Do not use carbonated water.
Only fill the bean container with roasted espresso/coffee beans.
Do not fill the bean container with coffee beans which have been
treated with additives or with ground coffee.
Do not fill the bean container with any type of liquid.
Do not use green (unroasted) coffee beans or mixtures of coffee
beans which contain green coffee beans. Green coffee beans are
very hard and still contain residual moisture. These can damage the
coffee machine grinder as soon as grinding begins.
Warning and Safety instructions
12
Do not use coffee beans which have been treated with caramel,
sugar or other substances including sugary liquids. Sugar will
damage the coffee machine.
Only fill the coffee chute with ground coffee beans.
Do not use any caramelised ready ground coffee. The sugar in the
coffee will stick to and block the brew unit of the coffee machine.
The cleaning tablets for degreasing the brew unit will not remove this
type of deposit.
Only use milk without additives. Additives in milk usually contain
sugar and this will stick to the milk pipework.
If using dairy milk make sure that it has been pasteurised.
When making tea, please follow the instructions on the packaging.
Do not place flaming alcohol mixtures underneath the central
spout. The flames could ignite plastic components and cause them
to melt.
Do not use naked flames, e.g. a candle, on or near the coffee
machine. The coffee machine could catch fire with the risk of the fire
spreading.
The machine must not be used for cleaning objects.
Warning and Safety instructions
13
Cleaning and care
Refer to the relevant instructions in “Cleaning and care”.
Clean the coffee machine and the milk flask (supplied as standard,
depending on model) daily, particularly before using for the first time.
All parts of the milk system need to be cleaned thoroughly and
regularly. Milk contains bacteria which proliferate rapidly with
inadequate cleaning.
Do not use a steam cleaner to clean this machine. Steam could
reach electrical components and cause a short circuit.
Descale the coffee machine regularly depending on the water
hardness level in your area. Descale the machine more frequently in
areas with very hard water. Miele cannot be held liable for damage
arising from insufficient descaling, the use of incorrect descaling
agent or the use of descaling agent which is not of the appropriate
concentration.
Degrease the brew unit regularly with Miele cleaning tablets.
Depending on the natural oil content of the coffee used, the brew
unit can become blocked quite quickly.
Used coffee grounds should be disposed of with the organic
rubbish or on the compost heap. Do not empty them down the sink,
as they could block it.
Warning and Safety instructions
14
For machines with stainless steel surfaces:
Do not use sticky notes, adhesive tape, masking tape or other
types of adhesive on the stainless steel surfaces.
Stainless steel surfaces are susceptible to scratching. Even
magnets can cause scratches.
Product description
15
a
Hot-water spout
b
Control panel
c
Cup heater*
d
Water container
e
Ground coffee chute
f
Bean container
g
Grinder setting (behind the
appliance door)
h
Brew unit (behind the appliance
door)
i
Height-adjustable central spout
j
Drip tray with lid and waste
container
k
Milk pipework aperture
l
Lower panel with drip tray cover
*depending on model: CM6360,
CM6560
Product description
16
a
Milk flask*
b
Milk siphon
c
Milk pipework with rinse valve
*depending on model: CM6360,
CM6560
Controls and indicators
17
a
On/Offbutton
For switching coffee machine on and
off
b
Display
For showing information about the
current action or status
c
Drink buttons
For making drinks
d
Optical interface
(For Miele Customer Service
Department only)
e
Sensor control
– For making other drinks: ristretto,
cappuccino italiano, flat white,
café au lait, hot milk and milk froth,
hot water, warm water, coffee pot
function
– Maintenance programmes
– Profiles
– Settings
f
“2portions”sensor
For dispensing 2portions of a drink
at once
g
“DoubleShot”sensor
For making a particularly strong and
aromatic coffee by using twice as
much ground coffee but the same
amount of water
h
OKsensor
For confirming display messages and
saving settings
i
Arrow buttons
For scrolling through lists, selecting
entries or changing values
j
“Back”sensor
For returning to the previous menu
and cancelling unwanted actions
k
MobileStart sensor control
For activating the Remote start
option for making drinks via the
Miele@mobile app
Controls and indicators
18
Drink button symbols
Espresso
Coffee
Long coffee
Cappuccino
Latte macchiato
Espresso macchiato
Tea water
Operation
19
Sensors
To operate the coffee machine, touch
the sensors with your finger.
An audible signal is generated each
time a sensor is touched. You can
adjust the volume of the signal tones
or switch the tones off (see “Settings –
Volume”).
Drinks menu
When the following appears in the
display, you are in the drinks menu:
Select drink.
Select drink
Miele
You can find more drinks in the Further
menu (sensor control).
Selecting a menu and
navigating within a menu
To select a menu, touch the relevant
sensor control, e.g. the sensor
control.
Profiles
Maintenance
Other drinks
Miele
You will then be able to start an action
or change settings in the menu. A bar
on the right-hand side of the display
indicates that further options or text are
available.
To select a menu option, keep pressing
the arrow buttons until the option
you want is highlighted.
As soon as you reach a confirmable
value, message or setting, the
OKsensor control will light up orange.
Touch theOK sensor control to confirm
your selection.
The setting which is currently selected
in a list will have a tick beside it.
Exiting a menu or cancelling an
action
To exit the current menu, touch the
sensor.
Alternatively, touch the lit orange sensor
again to return to the drinks menu.
Operation
20
Symbols in the display
The following symbols may also appear in the display in addition to the text:
Symbol Explanation
This symbol indicates the “Settings” menu and the
“Language” menu option.
This symbol indicates that there is additional information
and advice about using the coffee machine. Select OK to
confirm the information.
This symbol appears if the system lock is activated.
Operation is locked.
The TeaTimer minute minder has been started (see “Tea –
TeaTimer”). The remaining brewing time is shown next to the
symbol.
This symbol appears while the appliance is being descaled.
(This symbol can also be found on the water container: fill
up to this mark).
If Miele@home has been activated for the coffee machine,
these symbols represent the quality/status of the WiFi
connection, indicating the strength in increments from
strong to not connected.
Miele@home
21
Your coffee machine is equipped with
an integrated WiFi module.
In order to use it, you will need:
- A WiFi network
- The Miele@mobile app
- A Miele user account The user
account can be created via the
Miele@mobile app.
The Miele@mobile app will guide you
through the process of connecting your
coffee machine to your home WiFi
network.
Once your coffee machine is connected
to your WiFi network, you can use the
app to carry out activities such as the
following:
- Calling up information on the
operating status of your coffee
machine
- Changing settings on your coffee
machine
- Controlling your coffee machine
remotely
Connecting your coffee machine to your
WiFi network will increase energy
consumption, even when the machine
is switched off.
Before installing the coffee machine
in its final location, ensure that the
signal from your WiFi network is
strong enough.
Availability of the WiFi
connection
The WiFi connection shares a frequency
range with other appliances (including
microwave ovens and remote control
toys). This can give rise to sporadic or
even complete connection failures.
Therefore, the availability of featured
functions cannot be guaranteed.
Miele@home availability
The ability to use the Miele@mobile app
depends on the availability of the
Miele@home service in your country.
The Miele@home service is not
available in every country.
For information about availability,
please visit www.miele.com.
Miele@mobile App
The Miele@mobile App is available to
download free of charge from the Apple
App Store
®
or from the Google Play
Store™.
Before using for the first time
22
Before using for the first time
Remove any notices from the
machine.
Remove the protective foil from the
drip tray cover and place the drip tray
cover into the lower panel.
Place the coffee machine on a level
flat surface that is not sensitive to
water (see “Installation”).
Clean the coffee machine thoroughly
(see “Cleaning and care”) before
filling it with water and coffee beans.
Insert the plug of the coffee machine
into the socket.
Remove the water container and fill it
with fresh, cold tap water. Only fill the
water container up to the “max.”
marker and then refit it in the
machine.
Take the lid off the coffee bean
container, fill it with roasted coffee
beans and replace the lid.
Switching on for the first time
Touch the On/Offbutton.
Selecting the display language
Select the desired display language.
You might also be asked for your
location.
Setting up the network (Miele@home)
You can connect your coffee machine
to your home WiFi network.
The following appears in the display
during set-up: Set up Miele@home
Tip: You can also choose to set up
Miele@home for your coffee machine at
a later point. In this case, select Skip.
Make sure that your WiFi network
signal is sufficiently strong in the
place where you want to set up your
coffee machine.
Touch Continue.
Select the connection method you
wish to use.
Follow the instructions provided in
the coffee machine display and in the
Miele@mobile app.
Connection successfully established. will
appear in the display.
Touch Continue to proceed with the
set-up.
Setting the water hardness level
Contact your local water supplier to
find out your local water hardness
range if necessary.
More information can be found under
“Settings – Water hardness”.
Enter your local water hardness (in
°dH) and confirm withOK.
Before using for the first time
23
Selecting the Performance mode
You can select the appropriate mode to
suit your personal preferences (see
“Settings – Performance mode”).
- Eco mode: This is an energy-saving
mode.
- Barista mode: This mode has been
optimised for unadulterated coffee
enjoyment.
- Latte mode: In this mode, milk-
based drinks can be prepared within
a much shorter space of time.
Select the desired mode and confirm
withOK.
Your machine has been successfully set
up and is ready for use.
Confirm withOK.
The coffee machine heats up and rinses
the pipework. The water used for
rinsing will run out of the central spout.
Before preparing milk for the first
time, rinse the milk pipework (see
“Cleaning and care – Rinsing the milk
pipework”).
Please note that the full aroma of the
coffee and typical crema will not
develop fully until several coffees have
been made.
To ensure that any coffee residues
from the factory testing process are
removed from the brewing system,
please throw away the first 2cups of
coffee when using the coffee
machine for the first time.
Switch the coffee machine off with
the On/Offbutton. Do not unplug
the power plug to switch off the
coffee machine. If you unplug the
coffee machine from the mains
supply while using it for the first time,
you will have to set it up for use
again.
For the first coffee drinks, a larger
quantity of coffee beans is ground and
powder from the coffee grounds may
adhere to the lid of the drip tray.
Filling the water container
24
Risk to health due to
contaminated water.
Bacteria can develop in water which
has been sitting in the water
container for too long and is a risk to
your health.
Change the water in the water
container every day.
Risk of damage due to incorrect
operation.
Unsuitable liquids such as hot or
warm water or other liquids can
damage the coffee machine.
Bottled mineral water leaves too
much limescale in the coffee
machine.
Only use cold, fresh tap water to fill
the water container.
Press the lid on the right side.
Pull the water container up by the lid
to remove it.
Fill the water container with fresh,
cold tap water up to the “max.” mark.
Push the water container back into
the machine.
If the water container sits a little too
high or at an angle, check whether
the surface under the water
container is soiled. This will prevent
the dispenser valve from attaching
correctly and water can leak out.
Clean the surface underneath the
water container if necessary.
Filling the coffee bean container
25
Coffee or espresso can be made from
whole roasted coffee beans which are
freshly ground in the coffee machine for
each portion. This requires the coffee
bean container to be filled with coffee
beans.
Alternatively, you can make coffee
drinks with ready ground coffee.
Risk of damage to the grinder
due to incorrect operation.
The coffee machine will be damaged
if the bean container is filled with
unsuitable substances such as
liquids, ground coffee or coffee
beans treated with caster sugar,
caramel or similar.
In addition, green (unroasted) coffee
beans or mixtures of coffee beans
which contain green coffee beans
can damage the grinder. Green
coffee beans are very hard and still
contain residual moisture. These can
damage the coffee machine grinder
as soon as grinding begins.
Only put roasted coffee beans in the
bean container.
Tip: You can use a nut or seed grinder
to grind green coffee beans. These
types of grinder generally have a
rotating stainless steel blade. You can
then add the ground green coffee one
portion at a time to the ground coffee
chute and make the desired coffee
drink.
Take the lid off the coffee bean
container.
Fill the container with roasted coffee
beans.
Replace the lid.
Tip: Only add enough beans to last for
a few days.
Contact with air causes coffee beans to
lose their aroma.
Switching on and off
26
Switching the coffee machine
on
Touch the On/Offbutton.
The coffee machine heats up and rinses
the pipework. Hot water will run out of
the central spout.
When Select drink appears in the display,
you can make drinks.
If the coffee machine is already at
operating temperature, rinsing will not
take place.
If you do not touch any sensor control
or run any maintenance programmes,
the display will switch itself off after
approx. 7minutes to save energy. The
OKsensor control will flash on and off
as long as the coffee machine is
switched on.
Touch one of the sensor controls to
wake the coffee machine up again to
make a drink.
Switching the coffee machine
off
Touch the On/Offbutton.
If coffee has been dispensed, the coffee
machine will rinse the pipework
automatically before switching off.
Switching off for longer
periods of time
If the coffee machine is not going to be
used for a while, e.g. if you are going on
holiday, remember to do the following:
Empty the drip tray, the waste
container and the water container.
Clean all parts thoroughly, including
the brew unit.
If necessary, switch off the coffee
machine and unplug it to disconnect
it from the power supply.
Cup heating
27
(depending on model: CM6360,
CM6560)
Cups should always be pre-heated to
allow the flavour of the coffee to
develop and be retained.
The smaller the volume of the coffee/
espresso and the thicker the cup, the
more important it is to pre-heat the cup.
You can pre-heat cups or glasses on
the cup heating surface on the top of
the coffee machine.
When the cup heating surface is
activated, the cup rest will be heated
continually until the coffee machine is
switched off.
Switching the cup heater on or
off
Touch the sensor control.
Select Settings | Cup heating.
Select the option you want and
confirm withOK.
The setting is now saved.
Pre-heating cups
Arrange the cups or glasses on the
cup heating surface on the top of the
coffee machine.
Adjusting the central spout to the correct cup height
28
You can adjust the central spout to suit
the height of the cup you are using so
that the coffee or espresso will not cool
down as quickly and the crema will
have a better consistency.
Pull the central spout down until it is
at the same level as the rim of the
cup.
Alternatively, push the central spout
up until there is enough room to fit a
larger cup or mug underneath.
Making drinks
29
Danger of burning and scalding
on the dispensing spouts.
The liquids and steam dispensed are
very hot and can cause scalding.
Keep well away from the area
underneath the spouts when hot
liquids and steam are being
dispensed.
Do not touch hot components.
Making coffee with and
without milk
The following drinks can be made:
- Ristretto is a strong, concentrated
espresso. It is prepared with the
same amount of coffee as for an
espresso but with a lot less water.
- Espresso is a strong aromatic coffee
with a thick hazelnut brown coloured
froth – known as the crema – on top.
We recommend using espresso-
roasted coffee beans to make an
espresso.
- Coffee differs from espresso by the
increased amount of water and the
roast of the beans.
We recommend using coffee beans
of the correct roast to make the
coffee.
- Long coffee is a coffee with
considerably more water.
- Cappuccinoconsists of approx.
2thirds milk froth and 1third
espresso.
- Latte macchiato consists of 1third
each of hot milk, milk froth and
espresso.
- Caffè latte consists of espresso and
hot milk.
- Cappuccino italiano has the same
proportions of milk froth and
espresso as a cappuccino. The
difference is that the espresso is
added first and then the milk froth.
- Espresso macchiato is an espresso
with a small amount of milk froth on
top.
- Flat white is a special variety of
cappuccino that contains
significantly more espresso than milk
froth for an intensive coffee aroma.
- Café au lait is a French style of
coffee consisting of coffee and milk
froth. Café au lait is usually served in
a bowl.
Hot milk or milk froth can also be
made.
Making drinks
30
Milk preparation
Milk or milk alternatives (e.g. soya
milk) containing added sugar can
clog up the milk pipe and the rest of
the milk pipework. Residues from
unsuitable liquids can interfere with
milk preparation.
The milk used must not contain any
additives.
Only use pasteurised cow's milk.
If you have not made any milk drinks
for a while, rinse the milk pipework
thoroughly before making the first
drink.
Tip: Using cold cow's milk (<10°C)
with a protein content of at least 3%
will produce the perfect milk froth.
You can select milk with a fat content
according to preference. With whole
milk (at least3.5% fat), the milk froth
will be slightly creamier than with low-
fat milk.
You can prepare milk with the milk
siphon or milk flask (included in the
scope of delivery depending on the
model).
There is one connecting piece included
in the scope of delivery which can be
inserted either into the milk siphon or
into the milk flask lid.
The appliance is supplied with the
connecting piece either enclosed
separately or inserted into the milk flask
lid (depending on the model). The
connecting piece is easy to push out
from the inside of the milk flask lid.
The “seam” on the milk pipework and
on the central spout makes it easier to
assemble it correctly.
Making drinks
31
Using a milk carton with the milk
siphon
The milk siphon enables you to prepare
milk directly from milk cartons or other
suitable containers.
First insert the connecting piece onto
the long stainless steel tube. Make
sure that the slanted end of the
stainless steel tube is pointing
downwards.
Attach the rinse valve to the
connecting piece.
Open the milk carton and dip the milk
siphon into the milk. Place the milk
carton to the right next to the coffee
machine.
Connect the milk pipework to the
aperture in the central spout.
Tip: Rinse the milk siphon under
running water after use.
The milk flask
depending on model: CM6360,
CM6560
Milk is not cooled in the milk flask.
For high-quality milk froth, always
use cold milk (<10°C).
a
Connecting piece
b
Lid
c
Sealing ring
d
Stainless steel tube
e
Glass
Using the milk flask
Insert the connecting piece into the
lid from above until everything sits
flush.
Making drinks
32
Connect the stainless steel tube to
the inside of the lid. Make sure that
the slanted end of the stainless steel
tube is pointing downwards.
Fill the milk flask with milk up to a
maximum of2cm below the rim. Seal
the milk flask with the lid.
Place the milk flask to the right next
to the coffee machine.
Attach the milk pipework rinse valve
to the milk flask lid.
Connect the milk flask to the coffee
machine by attaching the milk
pipework to the aperture in the
central spout.
If you have not made any milk drinks
for a while, rinse the milk pipework
thoroughly before making the first
drink.
Making a coffee
Place a cup under the central spout.
Select a drink: touch the sensor
control for the drink you want. Or
select a drink from the Further| Other
drinks menu (sensor control).
Dispensing will start.
Cancelling a drink
Touch the lit orange symbol on the
control panel again.
When preparing drinks with several
ingredients (e.g. latte macchiato) you
can cancel each of the individual
components prematurely.
TouchOK when Stop appears in the
display.
DoubleShot
Select the DoubleShot function if
you would like a particularly strong and
aromatic coffee. In this case, more
coffee beans will be ground and brewed
halfway through the brewing process.
The shorter extraction time means that
fewer unwanted aromas and bitter
compounds will be released.
Making drinks
33
DoubleShot can be activated for all
drinks apart from “Ristretto”.
Making a DoubleShot of coffee
Press the sensor control
immediately before or after you start
making a drink.
Dispensing starts and the sensor
control lights up. 2portions of coffee
beans will be ground and brewed.
Making2portions (sensor
control)
You can dispense 2portions of a drink
into 1large cup or into 2cups at the
same time.
Place a cup under each of the coffee
dispensers in the central spout.
Press the sensor control
immediately before or after you start
making a drink.
The sensor control lights up.
The dispensing starts and 2portions of
the desired drink will be dispensed.
Coffee pot
You can make several cups of coffee
one after the other automatically with
the Coffee pot function (maximum
of1litre).
The drinks menu is displayed.
Tip: Make sure that the bean and water
containers have enough beans and
water inside them before starting the
Coffee pot function.
Place a sufficiently large container
under the central spout.
Touch the sensor control.
Select Further| Other drinks| Coffee pot
and confirm withOK.
Select the number of cups you want
(3to8).
Each portion of coffee will be brewed
and dispensed individually. You can
follow the process in the display.
Cancelling a drink
Touch the sensor control.
Making drinks
34
Making coffee drinks with
ground coffee
To make drinks using ready ground
coffee, add a portion of ground coffee
to the ground coffee chute.
This allows you to make a decaffeinated
coffee if the bean container is already
filled with regular coffee beans, for
example.
Only 1portion of coffee or espresso
can be made at a time when using
ready ground coffee.
Place a maximum of 12g in the
ground coffee chute.
If too much ground coffee is added,
the brew unit will not be able to
process the coffee.
Adding ground coffee
The coffee machine will use all the
ground coffee which has been added to
the chute to make the next coffee.
Open the ground coffee chute.
Place a maximum of12g in the
ground coffee chute.
Add ready ground coffee to the
chute.
Close the coffee chute.
Making coffee with ground coffee
The following appears in the
display:Use ground coffee?
Select Yes and confirm withOK.
You can now select which type of drink
you would like to make with ground
coffee.
Place a cup under the central spout.
Select a drink.
The coffee will now be made.
If you select No and confirm this
withOK, the ground coffee will be
disposed of in the waste container
without being brewed. The appliance
rinses.
Making drinks
35
Tea
The coffee machine is not intended for
commercial or scientific purposes.
Temperatures given are approximate
and can vary according to ambient
conditions.
To make tea, you can select from the
following options:
- Japanese tea is a high-quality green
tea which boasts a fine, fresh,
“green” taste.
Dispensed temperature:
approx.65°C, brewing time:
approx.1,5minutes
- White tea is a green tea where only
the young buds of the tea plant are
used and processed very gently.
White tea has a particularly mild
taste.
Dispensed temperature:
approx.70°C, brewing time:
approx.2minutes
- Green tea gets its green colour from
the leaves of the tea plant. The tea
leaves are either roasted or steamed
depending on the region. Green tea
can be infused multiple times.
Dispensed temperature:
approx.78°C, brewing time:
approx.2,5minutes
- Black tea gets its dark colour and
characteristic taste from the
fermentation of tea leaves. Black tea
can be enjoyed with a little lemon or
milk.
Dispensed temperature:
approx.78°C, brewing time:
approx.3minutes
- Herbal tea is an aromatic infusion
drink made up of dried leaves or
fresh parts of plants.
Dispensed temperature:
approx.78°C, brewing time:
approx.8minutes
- Fruit tea is made from dried pieces
of fruit and/or parts of plants, e.g.
rose hip. The taste of the drink varies
according to which plants are used
and how they are blended. Lots of
fruit teas are also flavoured.
Dispensed temperature:
approx.78°C, brewing time:
approx.8minutes
The type of tea determines the preset
temperature.
The respective dispensing temperatures
are the ones that Miele recommends for
making the types of tea concerned.
You can adjust the dispensing
temperatures used for the individual
teas by customising the brewing
temperature (see “Parameters –
Brewing temperature”). A temperature
increment of approximately2°C
makes a noticeable difference.
Whether you use loose tea leaves,
blended tea or tea bags depends on
your own personal preference.
Follow the instructions for making
tea on the tea packaging.
The amount of tea required varies from
one type of tea to another. Always
follow the recommendations of the
manufacturer on the packaging or of
the retailer. You can adjust the amount
Making drinks
36
of water according to the type of tea
and the size of the cup (see “Portion
size”).
TeaTimer
You can use the TeaTimer function to
start a minute minder when making tea.
There is a preset brewing time for the
type of tea selected. You can adjust the
preset brewing time (up to a maximum
of 14:59minutes). The changed
brewing time is saved.
While the brewing time is counting
down, you can continue to use the
coffee machine as normal. After the
brewing time has elapsed, a buzzer will
sound and the symbol will flash.
Setting the TeaTimer
You can choose between the following
options:
- Automatic: The TeaTimer starts
automatically once the water has
been dispensed.
- Manual: Once the water has been
dispensed, you have the option of
starting the TeaTimer.
The drinks menu is displayed.
Touch the sensor.
Select Settings | TeaTimer.
Select the setting you want and
confirm withOK.
Making tea
Touch the sensor control to access
the menu containing the various types
of tea.
The drinks menu is displayed.
Pour loose tea into a tea filter or
similar, or take a tea bag from the
packet.
Place the tea filter or the tea bag in
the tea cup.
Place the cup under the hot water
spout.
Touch the sensor control.
Select the type of tea you want and
confirm your choice withOK.
Hot water will be dispensed into the
cup.
If the TeaTimer| Automatic setting has
been selected, the minute minder for
the brewing time will start running once
the water has been dispensed.
Starting the TeaTimer manually
TeaTimer appears in the display as soon
as the water has been dispensed.
Touch OK.
The editor will open with a suggested
time.
Change the brewing time if required
and confirm withOK.
Making drinks
37
After the brewing time has elapsed, a
buzzer will sound and the symbol will
flash.
Remove the tea filter or tea bag when
the desired brewing time has
elapsed.
Dispensing warm or hot water
Danger of burning and scalding
on the hot water spout. The liquids
and steam dispensed are very hot
and can cause scalding.
Keep well away from the area
underneath the spouts when hot
liquids and steam are being
dispensed.
Do not touch hot components.
You can choose between the following
options:
- Hot water at approx.80°C
- Warm water at approx.65°C
The drinks menu is displayed.
Place a suitable container underneath
the hot water spout.
Touch the sensor control.
Select Other drinks and choose
between warm or hot water.
Confirm withOK.
Dispensing will start.
Expert mode
38
The Expert mode function allows you to
change the portion size while the drink
is being made. The setting will not be
saved and will only apply for the current
drink.
Switching Expert mode on and
off
The drinks menu is displayed.
Touch the sensor.
Select Settings | Expert mode.
Select the option you want.
Confirm withOK.
The setting is now saved.
Expert mode: changing the
portion size
The drinks menu is displayed.
The portion size can only be changed
when the respective ingredient is
being processed while the drink is
being made.
If you select DoubleShot or
2portions, Expert mode cannot be
used to change the portion size.
Select a drink.
Dispensing will start. You can adjust the
portion size while it is being dispensed,
e.g. individually change the amount of
hot milk, milk froth and espresso for a
latte macchiato.
Dispensing
Use the arrow buttons and the
indicator (small triangle) to adjust
as required.
Grinder setting
39
When the beans are ground correctly,
the coffee or espresso will flow evenly
into the cup with a good crema.
The crema should have an even
hazelnut brown colour.
The grinder setting you select will be
used for all coffee drinks.
There are various ways to tell whether
the coffee grinder is set correctly.
The coffee has been too coarsely
ground if:
- Espresso or coffee flows into the cup
too quickly,
- the crema is very pale and uneven,
Set a finer grinder setting.
The coffee has been too finely ground
if:
- espresso or coffee flows into the cup
very slowly,
- the crema is dark brown,
Set a coarser grinder setting.
Only adjust the grinder one setting at
a time.
Start making a new drink, to grind
beans again. Adjust the grinder
setting one setting at a time again.
Adjusting the fineness of grind
Open the appliance door.
Push the slide control a maximum of
one setting to the left (for finer
grinding) or to the right (for coarser
grinding).
Close the appliance door.
Empty the drip tray and the waste
container.
Make one cup of coffee.
Adjust the grinder setting again, if
required.
The altered grinder setting will not be
used until after the second coffee has
been dispensed.
Parameters
40
Displaying and changing
parameters
You can change the portion size for all
drinks.
In addition, you set the quantity of
coffee, the brewing temperature and
pre-brewing for each coffee drink
individually.
Touch and then select Parameters.
Select a drink and confirm withOK.
The parameters that can be changed
for this drink are displayed.
Once you have selected a drink, the
current settings for the following
appear: Amount of coffee, Brew
temperature and Pre-brewing.
The Portion size menu option is
displayed in the first line. If you
select Portion size and confirm
withOK, the drink will be dispensed
immediately.
Select the parameter you want.
Change the setting as required and
confirm withOK.
The setting is now saved.
Portion size
The flavour of the coffee produced
depends not only on the type of coffee,
but also on the amount of water used.
You can programme the amount of
water for all drinks (apart from the
Coffee pot function) to suit the size of
your cups and/or the type of coffee you
are using.
For coffee drinks that use milk, you can
not only set the amount of espresso or
coffee but also the amount of milk or
milk froth to be dispensed with these
drinks.
A maximum portion size can be
programmed for each type of drink.
Dispensing stops once this has been
reached. The maximum possible
portion size is then saved by the
machine for this type of drink.
If the water container becomes empty
whilst making a drink, the coffee
machine will stop programming the
portion size. The portion size will not
be saved.
Changing the portion size
Place a cup under the central spout.
Select Portion size and confirm
withOK.
The desired drink will be made and Save
will appear in the display.
When the cup is filled up to the level
you want, touchOK.
If you want to change the portion size
for coffee made with milk, the
ingredients which make up the drink will
be saved one after the other while the
drink is being made.
When the quantity for each ingredient
reaches the level you want, touchOK.
The programmed portion size will now
be dispensed every time that particular
drink is selected.
Parameters
41
Tip: For the drinks pictured on the
control panel, you can change the
portion size by pressing and holding the
button down while the drink is being
dispensed. To do this, keep the drinks
sensor pressed until the machine starts
dispensing. During dispensing, Save
appears in the display.
Ground quantity
The coffee machine can grind and brew
6-14g of coffee beans per cup. The
greater the quantity, the stronger the
coffee.
There are various ways to tell whether
the amount of coffee is set correctly:
The amount of coffee is too low if
- espresso or coffee flows into the cup
too quickly,
- the crema is very pale and uneven,
- the espresso or coffee lacks body.
Increase the amount of coffee so that
more ground coffee is brewed.
The amount of coffee is too high, if
- espresso or coffee flows into the cup
very slowly,
- the crema is dark brown,
- the espresso or coffee tastes bitter.
Decrease the amount of coffee so that
less ground coffee is brewed.
Tip: If the coffee is too strong for you or
it tastes bitter, try a different type of
bean.
Brewing temperature
The ideal brewing temperature will
depend on
- the type of coffee being used,
- whether an espresso or a coffee is
being made, and
- the air pressure in the region.
Tip: Not all types of coffee tolerate high
temperatures. Several types are
sensitive to high temperatures, resulting
in an impaired crema and taste.
Pre-brewing the ground coffee
When you select pre-brewing, the
coffee is moistened with a little hot
water initially after it is ground. The
remaining amount of water is then
pressed through the moistened coffee
grounds shortly after. This releases the
aromas of the coffee better.
You can set a short or long duration for
pre-brewing or turn the “Pre-brewing”
function off completely.
Profiles
42
In addition to the Miele drinks menu
(Miele profile), you can create individual
profiles to cater for different tastes and
preferences.
Within the profile, you can adjust the
portion sizes and parameters
individually for all drinks.
The name of the current profile is
shown in the top left of the display.
Creating profiles
Touch the sensor control and
select Profiles. Confirm withOK.
TheProfilesmenu opens.
Select Create profile.
The editor will open in the display.
Entering a name
Letters and numbers are entered using
the and arrow buttons. You can
choose between upper and lower case
letters.
Name
A B C D E F
Z
- To enter a character, highlight the one
you want and confirm your choice
withOK.
- To delete a character, touch the
sensor control.
- To save the name, select the tick
and confirm withOK.
Enter the profile name.
Tip: It is best to select short names.
The profile has been created.
Making drinks stored in a
profile
Touch the sensor control and
select Profiles. Confirm withOK.
Select the profile you want.
Select the drink you want.
The machine starts dispensing the
drink.
Changing drinks within a
profile
When you change the parameters of a
drink within a profile, these settings only
apply to the active profile. The settings
for drinks contained within other
profiles remain unaffected.
Select the profile you want.
The name of the selected profile is
shown in the top left of the display.
You can now change the drinks
individually.
Editing profiles
Once you have created at least one
profile, you can rename, delete or set
when the profile should change in the
Profiles menu.
Select Edit and confirm withOK.
You can now edit the selected profile.
Setting when the profile should
change
You can choose between the following
options:
Profiles
43
- Manual: The selected profile will
remain active until you select another
one.
- After each use: The machine will
revert to the Miele profile whenever a
drink is dispensed.
- When switched on: The Miele profile
will be displayed whenever the coffee
machine is switched on, regardless of
which profile was selected before the
machine was last switched off.
Select Change profile and confirm
withOK.
Select the option you want and
confirm withOK.
Changing the name
This option can only be selected if a
profile has been allocated in addition
to the Miele standard profile.
Select Change name and confirm
withOK.
Change the name as required (see
also “Creating profiles”).
Deleting a profile
This option can only be selected if a
profile has been allocated in addition
to the Miele standard profile.
Select Delete profile and confirm
withOK.
Select the profile you wish to delete.
Select Yes and confirm withOK.
The profile will be deleted.
MobileStart
44
With MobileStart you can, for example,
start making a drink via the
Miele@mobile app.
You will only be able to use
MobileStart if Miele@home has been
set up for your coffee machine.
Danger of burning and scalding
on the dispensing spouts.
If liquids or steam are dispensed
while the machine is unsupervised,
persons may burn themselves if they
place body parts under the central
spout or touch hot components.
Ensure that no one, especially
children, can be harmed if the
machine is operated without
supervision.
Milk is not cooled in the milk flask. If
you want to start making a drink with
milk using the app, make sure that the
milk is sufficiently cold (<10°C).
If the coffee machine is being
operated manually, it cannot be
operated via the app. Operation on the
appliance takes precedence.
To start making drinks remotely, Mobile
Start must be activated. Make sure that
the coffee machine is ready to use, for
example check that the water container
is sufficiently filled. Place a sufficiently
large, empty cup under the central
spout.
If you are making a drink with
MobileStart, you will be notified of
drink dispensing with acoustic and
optical signals. These signals cannot
be changed or switched off.
Switching MobileStarton
and off
If you want to use MobileStart, the
Remote control option must be switched
on.
The drinks menu is displayed.
Touch the sensor.
The sensor lights up. You can now
starting making a drink via the app.
Follow the prompts for doing this.
Settings
45
Displaying and changing
Settings
The drinks menu is displayed.
Touch the sensor control.
Select Settings and touchOK.
Select the menu option that you want
to display or change.
Confirm withOK.
Change the setting as required and
confirm withOK.
Some settings which can be found in
the Settings menu are described in
their separate sections in the
operating instructions.
Language
You can select the language (and
location variant of that language) for all
display text.
Tip: If you select the wrong language by
mistake, you can find the “Language”
option again via the symbol.
Timer: switch off after
If none of the sensors have been
touched or no drink has been made, the
coffee machine will switch itself off after
20minutes to save energy.
You can change this to another time
(can be set between 20minutes and
9hours).
TeaTimer
You can use the TeaTimer to start a
minute minder when making tea (see
“Making drinks – TeaTimer”).
Volume
You can set the volume of the buzzer
and keypad tones (segment bar).
Display brightness
You can set the display brightness
(segment bar).
Lighting
You can change the brightness of the
lighting while the coffee machine is
switched on or off.
You can also specify how long the
lighting should stay on for when the
machine is switched off (adjustable
between 15minutes and 9hours).
Info (display information)
You can display the number of drinks
dispensed so far and how many more
can be dispensed until the maintenance
programmes have to be run.
Altitude
If the coffee machine is installed at high
altitudes, the lower air pressure will
cause the water to boil at a lower
temperature. You can set the local
altitude of the machine to ensure that
the correct temperatures are achieved.
Performance mode
You can select the appropriate
performance mode for how you use
your machine. Eco mode is set by
default.
Settings
46
Eco mode
Eco mode is an energy-saving mode.
The system does not heat up until
someone starts making a drink.
Barista mode
This performance mode has been
optimised for unadulterated coffee
enjoyment. Users can enjoy coffee-
based drinks without any delay as the
coffee machine remains heated to the
brewing temperature. This mode
consumes more energy than Eco mode.
Latte mode
This performance mode has been
optimised for preparing milk. Milk-
based drinks can be prepared within a
much shorter space of time. This mode
consumes more energy than Eco mode
and Barista mode.
Party mode
This Performance mode has been
configured for the occasional intensive
use of the coffee machine, e.g. for
family get-togethers.
Clean the coffee machine thoroughly
after intensive use, particularly the
milk pipework. It may be necessary
to descale the coffee machine and
degrease the brew unit.
Please note the following information
about Party mode:
- The general pipework is rinsed much
less frequently or not at all.
- Cleaning status messages or
cleaning prompts are suppressed
and delayed until the machine is next
switched on.
- The timer Switch off after is
deactivated. The coffee machine
switches off 6hours after the last
sensor was pressed.
- The cup light remains permanently
switched on at the maximum
brightness level for as long as the
coffee machine stays switched on.
Water hardness
Programme the coffee machine to the
water hardness level of your area so
that it functions correctly and does not
get damaged.
Contact your local water supplier to find
out your local water hardness range if
necessary.
If you are using bottled drinking water,
e.g. mineral water, select settings
according to the calcium content. The
calcium content is specified on the label
of the bottle in mg/lCa
2+
or ppm
(mgCa
2+
/l).
Do not use carbonated water.
The hardness level is set to21°dH by
default.
Water hardness Calcium
content
mg/lCa
2+
or
ppm (mgCa
2+
/l)
Setting
s
°dH mmol/l
1 0.2 7 1
2 0.4 14 2
3 0.5 21 3
4 0.7 29 4
5 0.9 36 5
6 1.1 43 6
Settings
47
Water hardness Calcium
content
mg/lCa
2+
or
ppm (mgCa
2+
/l)
Setting
s
°dH mmol/l
7 1.3 50 7
8 1.4 57 8
9 1.6 64 9
10 1.8 71 10
11 2.0 79 11
12 2.1 86 12
13 2.3 93 13
14 2.5 100 14
15 2.7 107 15
16 2.9 114 16
17 3.0 121 17
18 3.2 129 18
19 3.4 136 19
20 3.6 143 20
21 3.8 150 21
22 3.9 157 22
23 4.1 164 23
24 4.3 171 24
25 4.5 179 25
26 4.6 186 26
27 4.8 193 27
28 5.0 200 28
29 5.2 207 29
30 5.4 214 30
31 5.5 221 31
32 5.7 229 32
33 5.9 236 33
34 6.1 243 34
35 6.3 250 35
Water hardness Calcium
content
mg/lCa
2+
or
ppm (mgCa
2+
/l)
Setting
s
°dH mmol/l
36 6.4 257 36
37–45 6.6–8.0 258–321 37–45
46–60 8.2–10.7 322–429 46–60
61–70 10.9–
12.5
430–500 61–70
Tip: If your water hardness is >21°dH
(3.8mmol/l), we recommend using
bottled drinking water instead
(<150mg/lCa
2+
). This will mean your
coffee machine will need to be
descaled less often and there will be
less impact on the environment
because less descaler will be used.
System lock
You can lock the coffee machine to
prevent it being used without your
knowledge, by children, for example.
Temporarily deactivating the system
lock
Press and holdOK for 6seconds.
The system lock is reactivated when the
coffee machine is next switched off.
Miele@home
The following options may appear
under Miele@home:
- Set up: This option only appears if
the coffee machine has never been
connected to a WiFi network or if the
network configuration has been reset.
Settings
48
- Deactivate*/Activate*: The settings
for the WiFi network are retained, but
the network is switched on or off.
- Connection status*: Information
about the WiFi connection is
displayed. The symbols indicate the
strength of the connection.
- Set up again*: The settings for the
current WiFi network will be reset.
The WiFi connection will be set up
from scratch.
- Reset*: The WiFi is switched off and
the settings for the current WiFi
network will be reset.
The network configuration should be
reset whenever the coffee machine is
being disposed of or sold, or if a used
coffee machine is being put into
operation. This is the only way to
ensure that all personal data has been
removed and the previous owner will
no longer be able to access the coffee
machine.
* This menu option appears if
Miele@home has been set up and the
coffee machine has – where applicable
– been connected to a WiFi network.
Remote control
The remote control option appears
when the coffee machine is connected
to a WiFi network.
When remote control is switched on,
you can – for example – change the
coffee machine settings in the
Miele@mobile app. To start making a
drink via the app, MobileStart must be
activated as well.
The remote control function is switched
on by default.
RemoteUpdate
The RemoteUpdate menu option is
only displayed and can only be
selected if the requirements for using
Miele@home have been met.
The RemoteUpdate function allows the
software on your coffee machine to be
updated. If an update is available for
your coffee machine, it will
automatically download it. Updates will
not be installed automatically. They
must be initiated manually.
If you do not install an update, you can
continue to use your coffee machine in
the usual way. However, Miele
recommends installing updates.
Activating/deactivating
The RemoteUpdate function is
activated by default. Available updates
will be downloaded automatically but
will only be installed if you initiate
installation manually.
Deactivate RemoteUpdate if you do not
want any updates to be downloaded
automatically.
Running a RemoteUpdate
Information about the content and
scope of an update will be provided in
the Miele@mobile app.
A message will appear in your coffee
machine display if a software update is
available.
Settings
49
You can install the update immediately
or postpone this until later. When the
coffee machine is switched on again,
you will be reminded about the update.
Deactivate RemoteUpdate if you do not
want to install the update.
The update may take several minutes.
Please note the following information
about the RemoteUpdate function:
- You will only receive a message when
an update is available.
- Once an update has been installed, it
cannot be undone.
- Do not switch the coffee machine off
during the update. Otherwise, the
update will be aborted and will not be
installed.
- Some software updates can only be
carried out by the Miele Customer
Service Department.
Software version
The “Software version” menu option is
intended for the Miele Customer
Service Department. You do not need
this information for domestic use.
Showroom programme (Demo
mode)
Do not activate this function for
domestic use.
TheShowroom programme | Demo mode
function enables the coffee machine to
be demonstrated in shops or
showrooms. In this mode, the appliance
lights up but no drinks can be prepared
and no maintenance programmes can
be run.
You can activate demo mode without
commissioning the appliance for the
first time. The water container is
empty or not inserted. Switch the
coffee machine on. As soon as the Fill
and replace the water container message
appears, touch the button for
5seconds. Demo mode is activated.
Factory defaults
You can reset the coffee machine to its
factory default settings.
The following will not be reset:
- The number of drinks dispensed
and the appliance status (No. of
portions until appliance needs
descaling,...brew unit needs
degreasing)
- Language
- Profiles and the associated drinks
- Miele@home
Cleaning and care
50
Risk to health due to inadequate cleaning
Heat and moisture inside the coffee machine can cause coffee residues to
become mouldy and/or milk residues to go off and pose a risk to health.
Carefully clean the coffee machine regularly.
Overview of cleaning intervals
Recommended frequency What do I have to clean / maintain?
Daily
(at the end of the day)
Water container
Waste container
Drip tray and drip tray cover
Milk flask
Milk siphon
Once a week
(more often if heavily soiled)
Central spout
Milk pipework rinse valve and connecting pieces (with
cleaning brush)
Brew unit
Interior area underneath the brew unit
Casing (especially important immediately after descaling)
Once a month Bean container and ground coffee chute
Water container filter
Steam jet (with cleaning brush)
When prompted Degrease the brew unit (1cleaning tablet)
Descale the appliance (1descaling tablet)
Cleaning and care
51
Cleaning by hand or in the
dishwasher
The brew unit is not dishwasher
safe.
Clean the brew unit by hand only
under warm running water. Do not
use washing-up liquid or any other
cleaning agent.
The following components must be
cleaned by hand only:
- Central spout stainless steel cover
- Brew unit
- Water container lid
- Bean container lid
- Lower panel
Risk of damage as a result of
excessively high dishwasher
temperatures.
Components may be ruined (e.g.
may become warped) if washed in a
dishwasher at temperatures higher
than 55°C.
For dishwasher-safe components,
always select dishwasher
programmes with a maximum
temperature of 55°C.
Contact with natural dyes such as
those found in carrots, tomatoes and
ketchup may discolour the plastic
parts in the dishwasher. This
discolouration does not affect the
stability of the parts.
The following components are
dishwasher safe:
- Drip tray and lid
- Drip tray cover
- Waste container
- Water container
- Central spout (without stainless steel
cover)
- Milk pipework with rinse valve
- Milk siphon
- Milk flask with lid (included
depending on model)
Cleaning and care
52
Danger of burning and scalding
on hot components or by hot liquids.
Components can become very hot
during operation. Touching hot
components can cause burning. The
liquids and steam dispensed are very
hot and can cause scalding.
Keep well away from the area
underneath the spouts when hot
liquids and steam are being
dispensed.
Always allow the coffee machine to
cool down before cleaning it.
Please be aware that water in the
drip tray can also be very hot.
Risk of damage due to moisture
ingress.
The steam from a steam cleaning
appliance could reach live electrical
components and cause a short
circuit.
Do not use a steam cleaner to clean
the coffee machine.
It is important to clean the machine
regularly, as the used coffee grounds
will soon go mouldy. Milk residues can
go off and can block the milk pipework.
Unsuitable cleaning agents
Contact with unsuitable cleaning
agents can alter or discolour the
external surfaces. All surfaces are
susceptible to scratching.
Remove all cleaning agent residues
immediately. To protect the machine
and surrounding surfaces from
damage, make sure you remove any
spillages or splashes of descaler
immediately.
To avoid damaging the surfaces, do not
use:
- Cleaning agents containing soda,
ammonia, acids or chlorides
- Solvent-based cleaning agents
- Cleaning agents containing descaling
agents (unsuitable for cleaning the
casing)
- Stainless steel cleaners
- Dishwasher cleaning agents
(unsuitable for cleaning the casing)
- Glass cleaning agents
- Cleaning agents for ceramic glass
hobs
- Oven cleaner
- Abrasive cleaning agents, e.g.
powder cleaners and cream cleaners
- Hard, abrasive sponges, e.g. pot
scourers, brushes or sponges which
have been previously used with
abrasive cleaning agents
- Eraser stain remover blocks
- Sharp metal scrapers
- Steel wool or stainless steel wire
scourers
Cleaning and care
53
Drip tray and waste container
Clean the drip tray and waste
container every day to avoid
unpleasant smells and mildew.
The waste container is located in the
drip tray. Water from rinsing also
collects in the waste container.
A prompt will appear in the coffee
machine display when the drip tray and/
or the waste container is full and needs
to be emptied. Empty the drip tray and
the waste container.
Danger of burning!
If the rinsing process has just
finished, wait a while before
removing the drip tray from the
coffee machine. The water used for
rinsing will continue to run out of the
coffee spouts for a while.
Remove the drip tray and the waste
container while the coffee machine is
switched on. Otherwise the message
Empty and refit the drip tray and the waste
container will appear in the display
even though the drip tray and/or the
waste container are not filled to the
maximum level.
Push the central spout up as far as it
will go.
a
b
c
Pull the drip tray carefully out of the
coffee machine. Take the lid off.
Empty the drip tray and the waste
container.
Remove the drip tray cover and
lower panel.
Clean all parts thoroughly.
Clean the lower panel by hand only
using hot water, a little washing-up
liquid and a soft cloth.
All other parts are dishwasher-safe.
Clean the inside of the appliance
underneath the drip tray.
Reassemble all parts and place the
drip tray back in the coffee machine.
Make sure the drip tray has been
pushed right into the appliance as far
as it will go.
Cleaning and care
54
Cleaning the drip tray cover
Remove the drip tray cover.
The drip tray cover can be cleaned in
the dishwasher, or by hand using
warm water and a little washing-up
liquid.
Dry the drip tray.
Refit the drip tray. Make sure that the
drip tray cover is correctly fitted (see
picture).
Water container
Clean the water container lid by
hand only using warm water and a
little washing-up liquid.
Clean the water container every day.
You can clean the water container in the
dishwasher once a week.
Press on the mark on the water
container lid.
Pull the water container up by the lid
to remove it.
Remove the lid from the container
and wash it by hand.
The water container can be cleaned
in the dishwasher, or by hand using
hot water and a little washing-up
liquid. After cleaning, dry the water
container.
Carefully clean and dry the surface
the water container sits on, taking
special care to clean the recesses
properly.
Reassemble the water container.
Make sure that the valve, the
underside of the water container and
the surface the water container sits on
are clean. Otherwise the water
container will not sit correctly.
Cleaning and care
55
Removing and cleaning the
water container filter
Clean the water container filter once a
month.
The water container filter is located
under the water container.
Remove the water container.
Unscrew the cap. Remove the sealing
ring and the filter.
Rinse all parts carefully under running
water.
Then replace the water container filter
(with the cross facing upwards) and
then the sealing ring. Finally screw
the cap back on tightly.
Replace the water container.
Dismantling and cleaning the
central spout
Clean the central spout’s stainless
steel cover by hand only, using
warm water and a little washing-up
liquid.
All other parts are dishwasher-safe.
- Use the supplied cleaning brush for
parts that are difficult to reach, e.g. in
the dispensing unit.
- Stubborn soiling is easier to clean if
you soak the individual components
overnight in water and washing-up
liquid. Rinse the components under
running water afterwards.
Push the central spout right down
and remove the stainless steel cover
by pulling it off towards you.
Remove the dispensing unit to the
front.
Cleaning and care
56
Pull off the upper silicone section
with the aperture for the milk
pipework.
The grey silicone section contains a
black, cylindrical component. Pull
out the black component.
Remove the dispensing spouts.
Clean all parts thoroughly.
Clean the surfaces of the central
spout with a damp cloth.
To effectively remove coffee deposits,
clean the coffee pipework with the
cleaning brush once a month.
Angle the cleaning brush slightly and
clean both spouts from above and
below.
Reassembling the central spout
The dispensing unit is easier to
reassemble if the individual parts are
dampened with water.
Fit the dispensing unit back together.
Push the spouts firmly all the way
round so that the dispensing unit is
firmly seated in the groove.
Cleaning and care
57
Refit the dispensing unit onto the
central spout.
Replace the stainless steel cover and
connect the milk pipework if required.
Tip: The “seam” on the milk pipework
and on the central spout makes it easier
to assemble.
Cleaning the steam jet
Clean the steam jet once a month.
Push the central spout right down
and remove the stainless steel cover
by pulling it off towards you.
Remove the dispensing unit to the
front.
Push the cleaning brush a max.
of1cm into the steam jet.
Clean the steam jet with the cleaning
brush.
Push the dispensing unit back into
the central spout and replace the
stainless steel cover.
Cleaning and care
58
Cleaning the milk pipework
and rinse valve
Risk of damage due to incorrect
cleaning.
The silicone plug can be damaged
by pointed objects, e.g. also the
cleaning brush, and stop working.
Do not use pointed objects, e.g. a
needle, for cleaning.
Only clean the silicone plug under
running water and/or in the
dishwasher. Do not use the cleaning
brush supplied with the appliance.
Clean the rinse valve and milk pipework
once a week.
Pull the silicone plug out of the rinse
valve body.
Rinse the silicone plug under running
water before placing the component
in the dishwasher.
Risk of damage to the silicone plug
Be sure to remove the silicone plug
before cleaning the rinse valve body
with a cleaning brush or similar
utensil.
Use the brush to clean the rinse valve
body under running water to remove
any milk residues.
Clean also the hose connections in
the rinse valve body. To do this, insert
the cleaning brush into both openings
and move the brush back and forth.
Cleaning and care
59
Rinse the milk pipework and the rinse
valve body under running water.
Clean all components in a
dishwasher.
Tip: Alternatively, you can soak the
individual components overnight in
water and washing-up liquid. Rinse the
components under running water
afterwards.
Reassemble the rinse valve.
Cleaning the milk siphon
Clean the milk siphon every day.
Rinse the milk siphon under running
water.
Remove the connecting piece from
the stainless steel tube.
Clean the individual components in a
dishwasher.
Tip: Alternatively, you can soak the
individual components overnight in
water and washing-up liquid. Rinse the
components under running water
afterwards.
Cleaning the milk flask
Clean the milk flask every day in a
dishwasher or by hand using warm
water and a little washing-up liquid.
Unscrew the lid from the milk flask
and remove the stainless steel tube.
Place all milk flask components in a
dishwasher.
If necessary, you can remove the
connecting piece and sealing ring
from the milk flask lid. Once you have
removed the stainless steel tube, the
connecting piece is easy to push out
from the inside of the lid. Clean the
individual components in a
dishwasher.
Cleaning and care
60
Bean container and ground
coffee chute
Danger of injury from the grinder!
Switch off the machine and
disconnect it from the power supply
before cleaning the bean container.
Coffee beans contain oils which can
deposit on the walls of the bean
container and hinder the flow of the
beans. Therefore, clean the bean
container regularly with a soft cloth.
Open the bean container.
Remove any coffee beans.
Clean the bean container with a dry,
soft cloth.
The bean container can now be refilled.
If necessary, clean the ground coffee
chute:
Open the coffee chute and remove
any ground coffee residue.
Tip: Use a vacuum cleaner to remove
any coffee residues from the bean
container and the ground coffee chute.
Cleaning the casing
If soiling is allowed to stay on for a
long time or there is contact with
unsuitable cleaning agents, surfaces
can alter or discolour.
Remove any soiling immediately.
Ensure that any splashes of descaler
are wiped up immediately.
Switch the coffee machine off.
Clean the appliance front with a clean
soft sponge and a solution of warm
water and washing-up liquid. Then
wipe it all dry using a soft cloth.
Tip: You can also clean the appliance
casing with the Miele all purpose
microfibre cloth.
Opening the “Maintenance”
menu
You can find the maintenance
programmes in the Maintenance menu.
Run the relevant maintenance
programme when the prompt to do so
appears in the display.
Tip: To save you having to empty the
drip tray too often and to catch any
splashes, you can place the a container
under the central spout.
Touch .
Select Maintenance and confirm
withOK.
You can now select a maintenance
programme.
Rinse the appliance
If you have made a coffee drink, the
coffee machine will rinse the coffee
pipework automatically before
switching off.
You can also start the Rinse the appliance
function manually.
Rinsing the milk pipework
If you have not made any milk drinks for
a while, rinse the milk pipework
thoroughly before making the first drink.
Touch.
Cleaning and care
61
Select Maintenance| Rinse the milk
pipework and confirm withOK.
Place rinsing valve in drip tray will appear
on the display.
Insert the rinse valve into the right
aperture in the drip tray cover and
confirm withOK.
The milk pipework will now be rinsed.
Cleaning the milk pipework
(maintenance programme)
The Clean the milk pipework maintenance
programme lasts for
approx.15minutes.
You need 1stick of cleaning agent for
milk pipeworks for the maintenance
programme.
Touch.
Select Maintenance| Clean the milk
pipework.
The cleaning process cannot be
cancelled. It must be completed
through to the end.
Confirm withOK.
The process will start.
Follow the instructions in the display.
Remove the water container. Fill it with
cleaning solution (see Operating
instructions) and replace it. will appear in
the display.
Preparing the cleaning solution
For optimal cleaning results, we
recommend Miele cleaning agent for
milk pipework. The cleaning agent has
been specially developed for use with
Miele coffee machines and prevents
damage to the appliance from
unsuitable cleaning agents.
You can order the cleaning agent for
milk pipework via the Miele webshop,
the Miele Customer Service Department
(see the end of this booklet for contact
details) or from your Miele dealer.
Place 1stick of milk pipework
cleaning agent in a container and add
300ml of lukewarm water. Stir the
solution with a spoon until the
cleaning agent powder has fully
dissolved.
Remove and empty the water
container.
Fill the prepared cleaning solution
into the water container. Replace the
water container.
Follow the further instructions given
in the display.
If prompted to do so in the display,
rinse the water container thoroughly
with clean water. Make sure that no
cleaning agent is left in the water
container. Fill the water container with
water.
The cleaning process is complete when
the drinks menu appears.
Cleaning and care
62
Degreasing the brew unit and
cleaning the interior
Depending on the natural oil content of
the coffee used, the brew unit can
become blocked quite quickly. It must
be degreased regularly in order to
ensure aromatic coffee and trouble-free
operation of the coffee machine.
We recommend using Miele cleaning
tablets to clean the brew unit. These
have been specially developed for
degreasing the brew unit in Miele coffee
machines and prevent subsequent
damage.
The cleaning tablets are available to
order via the Miele webshop, the Miele
Customer Service Department (see the
end of this booklet for contact details)
or from your Miele dealer.
The maintenance programme for
degreasing the brew unit lasts for
approx.10minutes.
You need 1cleaning tablet for the
maintenance programme.
After 200portions have been
dispensed, a message prompting you
to degrease the brew unit will appear in
the display.
Confirm the message withOK.
This message will keep being displayed
until the brew unit has been degreased.
Degreasing the brew unit
Touch the sensor control.
Select Maintenance| Degrease the brew
unit.
The cleaning process cannot be
cancelled. It must be completed
through to the end.
Confirm withOK.
The maintenance programme will then
start.
Follow the instructions in the display.
Cleaning the brew unit and interior
Clean the brew unit by hand only
with warm water. Do not use any
cleaning agents. The moving parts
of the brew unit are lubricated.
Cleaning agents will damage the
brew unit.
To ensure good tasting coffee and to
prevent the formation of microbes in
the machine, remove and clean the
brew unit under running water once a
week.
Rinse the brew unit by hand and clean inside
the machine will appear in the display.
Open the appliance door.
Press and hold the button under the
brew unit handle and, whilst doing
so, turn the handle to the left.
Cleaning and care
63
Carefully pull the brew unit out of the
coffee machine.
When you have removed the brew
unit, do not change the position of
the handle on the brew unit.
Clean the brew unit by hand under
warm running water without using
cleaning agent.
Clean any coffee residue off the brew
unit filter.
Dry the funnel to prevent ground
coffee sticking to it the next time a
coffee is made.
Make sure you regularly remove any
damp ground coffee residues to
prevent the build-up of mould.
Clean the inside of the coffee
machine. Make sure that the areas
highlighted in the illustration are
cleaned especially well.
Tip: Use your vacuum cleaner to
remove dry ground coffee residues.
Dropping a cleaning tablet into the
brew unit
Insert brew unit containing tablet. Close the
door. will appear in the display.
Drop a cleaning tablet into the top of
the brew unit (arrow).
Push the brew unit containing the
cleaning tablet back into the coffee
machine.
Cleaning and care
64
Press the button under the handle of
the brew unit and, whilst doing so,
turn the handle to the right.
Close the appliance door.
Follow the further instructions given
in the display.
The cleaning process is complete when
the drinks menu appears.
Descaling the machine
Risk of damage from spilt descaling
solution.
Sensitive surfaces and/or natural
floors can suffer damage.
Wipe up any spillages of descaling
agent immediately.
Limescale builds up in the coffee
machine through use. How often the
appliance needs to be descaled will
depend on the water hardness level in
your area. Limescale must be removed
regularly.
The machine will guide you through the
descaling process. Various messages
will appear in the display, e.g. you will
be prompted to empty the drip tray or
fill the water container.
Descaling must be carried out. The
process takes approx.15minutes.
You need 1descaling tablet for the
maintenance programme.
The coffee machine will give you plenty
of warning when it needs to be
descaled. As of this point, the display
will indicate how many more drinks can
be made before descaling becomes
absolutely essential. This number is
indicated whenever a drink is made.
Confirm the message withOK.
When the number of remaining portions
reaches 0, the coffee machine will lock
out.
You can switch the coffee machine off if
you do not want to run the descaling
programme at this point in time. You
can not make any drinks until the
machine has been descaled.
Cleaning and care
65
Descale the appliance will appear on the
display.
The cleaning process cannot be
cancelled. It must be completed
through to the end.
Confirm withOK.
The process will start.
Follow the instructions in the display.
If the operating temperature is too
high for the descaling process, the
coffee machine cools down. No
separate message is shown on the
display during the cooling phase.
When Fill the water container with lukewarm
water and descaling agent up to the
symbol and replace it appears in the
display, proceed as follows.
Preparing the descaling solution
For optimum descaling results, we
recommend using the Miele descaling
tablets provided.
The descaling tablets have been
specially developed for Miele coffee
machines.
Other descalers, which contain other
acids besides citric acid and/or other
undesirable substances, such as
chlorides for example, can cause
damage to the product. Moreover,
the descaling result required cannot
be guaranteed if the descaling
solution was not of the appropriate
concentration.
Miele descaling tablets are available to
order via the Miele webshop, from the
Miele Customer Service Department
(see the end of this booklet for contact
details) or from your Miele dealer.
You will need 1descaling tablet to
descale the machine.
Place 1descaling tablet in the water
container.
Fill the water container to the mark
with lukewarm water.
Follow the instructions for the
descaler mixing ratio carefully. Do
not fill the water container with too
much or too little water. Otherwise,
the descaling process will be
cancelled prematurely.
Carrying out descaling
Push the water container back into
the machine.
Follow the further instructions given
in the display.
When Fill the water container up to the
descaling symbol and replace it. Close
the door. appears in the display:
Cleaning and care
66
Remove the water container and
rinse it thoroughly with clean water.
Ensure that no descaling solution
residue remains in the water
container. Fill the water container at
least up to the mark with fresh tap
water.
The descaling process is complete
when the drinks menu appears.
Problem solving guide
67
Many malfunctions and faults that can occur in daily operation can be easily
remedied. Time and money will be saved because a service call will not be
needed.
The following guide may help you to find the reason for a malfunction or a fault,
and to correct it.
Messages in the display
Error messages must be confirmed withOK, otherwise the message can
reappear in the display even though the problem has been remedied.
Follow the instructions which appear in the display to remedy the problem.
If after this, the fault message appears in the display again, contact Miele Service.
Problem Cause and remedy
F1, F2,
F80, F82
There is an internal fault.
Switch the coffee machine off with the On/
Offbutton. Wait for approximately1hour before
switching the appliance back on again.
F41, F42, F74, F77, F235,
F236
There is an internal fault.
Switch the coffee machine off with the On/
Offbutton. Wait for approximately2minutes
before switching the appliance back on again.
F10, F17 No water or very little water is being drawn in.
Remove the water container. Fill the water
container with fresh tap water and reinsert the
water container.
Remove and clean the water container filter (see
“Cleaning and care – Removing and cleaning the
water container filter”).
Problem solving guide
68
Problem Cause and remedy
F73 or
Check the brew unit
The brew unit cannot be positioned correctly.
Switch the coffee machine off with the On/
Offbutton.
Switch off at the wall socket and unplug the coffee
machine. Wait for two minutes before inserting the
plug back in the socket and switching on.
Remove the brew unit and rinse under warm
running water.
Push the coffee ejector of the brew unit into the
correct position.
Do not fit the brew unit. Close the appliance door
and switch the coffee machine on with the On/
Offbutton.
This will initialise the brew unit drive and put it back
into the start position.
When Insert the brew unit appears in the display, put
the brew unit back in the appliance. Close the
appliance door.
Problem solving guide
69
Problem Cause and remedy
Too much ground coffee There is too much ground coffee in the ground coffee
chute.
The brew unit cannot compact ground coffee if more
than 12g (2level spoonfuls) of ground coffee are
added to the coffee chute. The ground coffee will be
emptied into the waste container and the fault
message will appear in the display.
Switch the coffee machine off with the On/Off
button.
Remove and clean the brew unit (see “Removing
the brew unit and cleaning it by hand”).
Remove the ground coffee inside the coffee
machine, e.g. with a vacuum cleaner.
Place a maximum of 12g of coffee in the ground
coffee chute.
There is too much ground coffee in the ground coffee
chute.
Certain types of coffee produce a lot of coffee when
they are ground. Usually this is because the grinder
is set too coarse and the maximum quantity of coffee
is set.
Set the grinder to a finer setting.
Select a smaller quantity of coffee.
If the coffee is still not to your taste, e.g. too weak,
try another type of bean.
Problem solving guide
70
Unusual performance of the coffee machine
Problem Cause and remedy
The display remains
dark when the coffee
machine is turned on
using the On/Offbut-
ton.
The On/Offbutton was not held for long enough.
Touch and hold the On/Offbutton for at least
3seconds.
The plug is not inserted in the socket correctly.
Insert the plug into the socket.
The fuse has tripped because the coffee machine,
voltage or another appliance is defective.
Switch off at the wall socket and unplug the coffee
machine.
Contact a qualified electrician or the Miele
Customer Service Department.
The coffee machine
turns off suddenly.
The factory set switch-off time (20minutes) or the
switch-off time you have programmed has been
reached.
If required, you can select a new switch-off time
(see “Settings – Timer”).
The plug is not inserted in the socket correctly.
Insert the plug into the socket.
The sensors do not re-
act to touch.
The coffee machine
cannot be operated.
There is an internal fault.
Disconnect the machine from the power supply by
removing the plug from the socket.
The display is hard to
see or not able to be
read.
The display brightness has been set too low.
Change this setting (see “Settings”).
Fill and replace the water
container appears in the
display even though the
water container is full
and in the machine.
The water container is not in the correct position.
Remove the water container and push it back in
again.
Remove and clean the water container filter (see
“Cleaning and care – Removing and cleaning the
water container filter”).
The water container was not correctly filled and
refitted for descaling.
Fill the water container to the descaling symbol
and restart the descaling programme.
Problem solving guide
71
Problem Cause and remedy
Fill and replace the water
container appears after
switching on even
though the container is
filled and fitted in the
machine. The appliance
does not rinse.
The coffee machine needs descaling.
Switch the coffee machine off with the On/
Offbutton. Wait approx. 1hour.
Switch the appliance back on again. As soon as
Heating-up phase appears, touch the sensor
control and then select Descale the appliance.
Descale the coffee machine.
After switching on the
machine the message
Empty the drip tray and the
waste container appears
even though they are
both empty.
This is not a fault.
When the drip tray and waste container are
emptied, the internal counter is not reset after the
coffee machine has been switched off. Empty the
drip tray and the waste container appears in the display
even though the drip tray and the waste container
are not filled to the maximum.
Neither milk nor milk
froth comes out of the
central spout.
The milk pipework was connected incorrectly to the
central spout.
The seam on the milk pipework, central spout and on
the rinse valve makes it easier to assemble.
Check whether the milk pipework is correctly
connected to the central spout.
The milk pipework is blocked.
Clean the central spout and milk pipework
carefully with the brush.
Problem solving guide
72
Problem Cause and remedy
Empty the drip tray and the
waste container appears
in the display, even
though the drip tray has
been emptied.
This is not a fault. The drip tray was not properly
removed and/or replaced too quickly.
Insert the drip tray and the
waste container appears
in the display even
though both are fitted.
The drip tray is not in the correct position and is
therefore not detected.
Empty the drip tray and the waste container.
Reassemble all parts and push the drip tray back
as far as it will go in the coffee machine.
The waste container is
overflowing even
though the drip tray and
waste container have
been emptied following
each reminder.
The drip tray has probably been removed without the
waste container being emptied.
Removing the drip tray resets the internal counter for
emptying the waste container.
Always empty the waste container if you remove
the drip tray.
Certain types of beans produce a lot of coffee when
they are ground, meaning that larger coffee pucks
are pressed.
Adapt the quantity of coffee and grinder setting if
necessary.
Empty the waste container more often than
indicated in the display.
Fill the bean container ap-
pears in the display
even though the bean
container has just been
filled.
This is not a fault.
Confirm the message with OK.
Insufficient coffee beans are getting into the grinder.
Have you used a dark roast?
This type of coffee bean is often more oily. These oils
can cling to the inside of the coffee bean container
and hinder the flow of beans.
Make a coffee and observe whether the coffee
beans drop into the coffee bean container.
Clean the coffee bean container more often if you
are using a darker, more oily bean.
Try other types of coffee bean which are less oily.
The coffee machine
does not rinse itself
when turned on.
This is not a fault.
If the coffee machine is already at operating
temperature, rinsing will not take place.
Problem solving guide
73
Problem Cause and remedy
Coffee dispensing is re-
peatedly interrupted
and the message Fill the
bean container appears in
the display.
This is not a fault.
The brew unit has not detected the ground coffee.
Certain types of coffee produce a small amount of
coffee when they are ground. Usually this is because
the grinder is set too fine and the minimum quantity
of coffee is set.
Confirm the message withOK.
If the coffee is too strong for you or tastes bitter, try a
different type of coffee beans.
If the display appears with all types of coffee:
Set the grinder to a coarser setting (see “Grinder
setting”).
Select a larger quantity of coffee.
Don't forget to check any drinks changed in
“Profiles”.
If the message only appears when dispensing certain
drinks:
Check the quantity of coffee set for this drink (see
“Quantity of coffee”). Select a larger quantity of
coffee.
You may also need to set a coarser grinder setting.
The descaling process
was started by mistake.
The descaling process cannot be stopped once the
“OK” sensor has been touched.
Descaling must be continued through to completion.
This is a safety precaution to make sure the machine
is descaled correctly. This is important for the
longevity and functional efficiency of your coffee
machine.
Descale the coffee machine (see “Descaling”).
Problem solving guide
74
Problem Cause and remedy
Coffee is not flowing
out of the central spout.
Or coffee is only being
dispensed via one
spout.
The central spout has a blockage.
Rinse the coffee pipework (see “Cleaning and care
– Rinsing the appliance”).
Is there still no coffee flowing out of the central spout
or is it only dispensed via one side?
Dismantle the central spout and clean all parts
carefully. Use the supplied cleaning brush for parts
that are difficult to reach.
Make sure all parts are reassembled correctly.
The brew unit is blocked.
Degrease the brew unit (see “Cleaning and care –
Degreasing the brew unit and cleaning the
interior”).
Problem solving guide
75
Problem Cause and remedy
The milk sputters when
it is dispensed. Hissing
noises can be heard
when milk is being
heated up or frothed.
Although the milk
should be frothed, only
hot milk comes out of
the central spout.
The milk pipework was not correctly fitted.
Pay attention to the seam on the double hose
when you connect the milk pipework into the
central spout.
If you have disconnected the milk pipework from
the rinse valve: the double hose has different
diameters. Make sure all parts are assembled
correctly.
The milk temperature is too high. Good milk froth can
only be achieved with cold milk (below 10°C).
Check the temperature of the milk.
The central spout is not fitted correctly and is taking
in air. Or the spouts are blocked.
Check whether the central spout has been
assembled correctly. Make sure that all parts are
tightly connected to one another.
Clean the central spout. Knead the spouts under
running water to loosen any soiling.
The milk pipework, connecting pieces, the stainless
steel tube of the milk flask or the milk siphon are
blocked.
Clean all parts carefully with the cleaning brush.
The steam jet on the central spout has a blockage.
Clean the steam jet with the cleaning brush (see
illustration).
Problem solving guide
76
Problem Cause and remedy
Coffee grounds have
settled on the lid of the
drip tray and in the in-
terior around the brew
unit.
This is not a fault.
The movement of the brew unit during the brewing
process can cause some ground coffee to fall
around it. The type of beans used, the fineness of
the ground coffee and the quantity of coffee ground
also affect the quantity. Important! Clean the inside
of the coffee machine regularly to prevent mould
etc.
Check whether the quantity of coffee is set too
high.
The display lights up
but the coffee machine
does not heat up and no
drinks are made.
The coffee machine
cannot be turned off.
The Demo mode for demonstrating the coffee
machine in the showroom has been activated.
Deactivate Demo mode.
Problem solving guide
77
Unsatisfactory results
Problem Cause and remedy
The coffee is not hot
enough.
The cup has not been pre-heated.
The smaller the cup and the thicker its sides, the
more important it is to pre-heat it.
Pre-heat the cups, e.g. using the cup heating
(depending on model).
The brewing temperature has been set too low.
Set a higher brewing temperature.
The filters in the brew unit are blocked.
Remove the brew unit and clean it by hand.
Degrease the brew unit.
The heating-up time is
getting longer, the
amount of water being
dispensed is incorrect
and the coffee machine
is not performing prop-
erly. Coffee flows very
slowly out of the central
spout.
The coffee machine needs descaling.
Descale the coffee machine.
The quantity of dis-
pensed coffee has
changed.
The brew unit is blocked.
Degrease the brew unit (see “Cleaning and care –
Degreasing the brew unit and cleaning the
interior”).
The consistency of the
milk froth is unsatisfact-
ory.
The milk temperature is too high. Good milk froth can
only be achieved with cold milk (below 10°C).
Check the temperature of the milk in the milk flask.
The milk pipework is blocked.
Clean the central spout and milk pipework with the
brush.
Problem solving guide
78
Problem Cause and remedy
The coffee grinder
makes a louder noise
than usual.
The coffee bean container has become empty during
the grinding process.
Fill the coffee bean container with fresh beans.
There may be foreign objects such as plastic or
stones in amongst the coffee beans.
Switch the coffee machine off immediately. Call
Service.
The coffee flows too
quickly into the cup.
The coffee is too coarsely ground.
Set the grinder to a finer setting (see “Grinder
setting”).
The coffee is dispensed
too slowly into the cup.
The coffee is too finely ground.
Set the grinder to a coarser setting (see “Grinder
setting”).
The brew unit is blocked.
Degrease the brew unit (see “Cleaning and care –
Degreasing the brew unit and cleaning the
interior”).
The crema on the cof-
fee or espresso is not
as it should be.
The grinder setting is not correct.
Set the grinder to a finer or coarser setting.
The brew temperature is too high for the type of
coffee being used.
Set a lower brewing temperature.
The coffee beans are no longer fresh.
Add fresh beans to the coffee bean container.
Transporting the machine
79
If you are not going to use the coffee
machine for an extended period of time,
e.g. whilst on holiday, or if it needs to
be moved, a number of procedures will
need be carried out to ensure its safety.
- Empty and clean the coffee bean
container
- Empty and clean the water container
- Evaporate the coffee machine
- Clean the inside of the machine
- Pack the machine securely
Evaporating the coffee
machine
The coffee machine should be
evaporated before it is stored for a long
period of time or transported any
distance – particularly at temperatures
below freezing.
Evaporating the appliance involves
removing all traces of water from the
system to prevent the risk of water and
frost damage.
Touch the sensor control.
Select Further| Settings |Showroom
programme| Evaporate.
The cleaning process cannot be
cancelled. It must be completed
through to the end.
Select Yes and confirm withOK.
Follow the instructions in the display.
Caution! Danger of burning and
scalding on the dispensing spouts!
Hot steam is discharged.
When the display goes out, the
machine has finished evaporating.
Switch off the coffee machine and
unplug it to disconnect it from the
power supply.
Clean the drip tray and waste
container.
Packing the machine
The coffee machine should only be
packed when it is clean and dry.
Residues of coffee grounds can cause
scratches on surfaces. Coffee and milk
residues or water can cause a build-up
of bacteria.
Use the original packaging including
polystyrene blocks to pack the coffee
machine.
Also pack the operating instructions so
that they are available when the coffee
machine is next used.
After sales service and warranty
80
Contact in the event of a fault
In the event of any faults which you
cannot remedy yourself, please contact
your Miele dealer or the Miele Customer
Service Department.
You can book a Miele Customer
Service Department call-out online at
www.miele.com/service.
Contact information for the Miele
Customer Service Department can be
found at the end of this document.
Please quote the model identifier and
serial number of your appliance (Fabr./
SN/Nr.) when contacting the Miele
Customer Service Department. This
information can be found on the data
plate.
Please note that telephone calls may be
monitored and recorded for training
purposes and that a call-out charge will
be applied to service visits where the
problem could have been resolved as
described in this booklet.
Warranty
For information on the appliance
warranty specific to your country please
contact Miele. See back cover for
address.
In the UK, your appliance warranty is
valid for 2 years from the date of
purchase. However, you must activate
your cover by calling 0330 160 6640 or
registering online at www.miele.co.uk.
Accessories
81
These products and other useful
accessories can be ordered via the
Miele webshop, from Miele (see back
cover for contact details) or from your
Miele dealer.
Accessories supplied
- Starter set “Miele appliance care”
Various cleaning products are
supplied depending on model.
- Cleaning brush
for cleaning the milk pipework
- Milk siphon
For preparing milk directly from the
sales packaging
- Milk flask with lid
For storing and preparing milk
(included depending on model)
Optional accessories
Miele accessories and cleaning and
conditioning products are available for
your coffee machine.
- Microfibre cloth
for removing finger marks and light
soiling
- Cleaning tablets
for degreasing the brew unit
- Descaling tablets
for descaling the water pipework
- Milk flask with lid
For storing and preparing milk
- CJ JUG coffee flask
Vacuum flask for coffee or tea
(capacity 1l)
- Miele Coffee Black Edition “One
for All”
Perfect for making Espresso, Café
Crema and Coffee with milk.
- Miele Coffee “Espresso”
Perfect for making Espresso.
- Miele Coffee Black Edition “Café
Crema”
Perfect for making coffee.
- Miele Coffee “Decaf”
Perfect for making decaffeinated
coffee.
Saving energy
82
The following tips can help you save
energy and money as well as care for
the environment:
- Operate the coffee machine in Eco
mode.
- Switch the coffee machine off with
the On/Off button if it is not going
to be used for a while.
- Change the setting for the Switch off
after timer to 20minutes. The coffee
machine will then switch itself off
20minutes after the last drink was
made or a sensor control was
touched.
- If you only want to pre-heat your
cups occasionally, you can switch the
cup heating surface off. You can use
hot water to pre-heat the cups.
Electrical connection
83
Before connecting the coffee machine,
make sure that the connection data on
the data plate (voltage and frequency)
matches the mains electricity supply.
This data must correspond in order to
avoid the risk of damage to the coffee
machine. If in any doubt, consult a
qualified electrician.
The required connection data is given
on the data plate. The data plate can be
seen on the left-hand side of the
machine when the drip tray is pulled
out.
The machine is supplied with a mains
cable with moulded plug for connection
to a 50 Hz 220-240V supply.
The coffee machine must be connected
to the mains supply via a suitable
switched socket with earthing contact.
Connection must comply with national
and local safety regulations (BS 7671 in
the UK).
The fuse rating must be at least 10 A.
The socket should be next to the
appliance and easily accessible where
possible.
Do not connect the coffee machine to
the mains electricity supply using a
multi-socket adapter or an extension
lead. These do not guarantee the
required safety of the machine (fire risk).
Do not connect the coffee machine to
an off-grid inverter. These devices are
used for autonomous power supply,
e.g. a solar power system. Power
surges could cause a safety shutdown.
This could damage the electronic
module.
The coffee machine must not be used
with “energy saving plugs”. These
reduce the amount of energy supplied
to the machine, causing it to overheat.
If the mains connection cable is faulty,
it must only be replaced by a qualified
electrician in order to avoid a hazard.
Installation
*INSTALLATION*
84
Danger of overheating due to
insufficient ventilation.
If the coffee machine is not
sufficiently ventilated, the appliance
can overheat.
Please ensure that there is adequate
ventilation around the coffee
machine.
Do not cover the coffee machine
with tea towels etc. while it is in use.
If the coffee machine is installed
behind a closed furniture front, heat
and moisture can build up behind the
furniture front when closed. This can
result in damage to the coffee
machine and/or furniture unit.
Do not close the furniture front while
the coffee machine is in use.
Please observe the following installation
instructions:
- The location of the machine must be
dry and well ventilated.
- The ambient temperature of the room
in which the machine is used must be
between 10°C and 38°C.
- The machine must be set up on a
level surface. The surface must be
water resistant.
If the machine is installed in a niche, the
niche must provide the following
minimum dimensions:
Height 508mm
Width 450mm
Depth 555mm
When setting up the machine: make
sure that the service panel can be
fully opened so that the brew unit
can be removed with ease when
required.
The machine must be set up in the
niche such that it sits flush with the
front edge of the niche.
Dimensions
*INSTALLATION*
85
Technical data
86
Electricity consumption in standby: <0.1W
Electricity consumption in
networked standby:
<0.5W
Pump pressure: Max.15bar
Through-flow heater: 1stainless steel thermo block
Dimensions (WxHxD): 251 x 359 x 427mm
Net weight: 9.9kg
Connection cable length: 140cm
Water container
capacity:
1.8l
Coffee bean container capacity:
Approx.300g
Milk flask capacity: 0.5l
Drip tray
capacity:
0.75l
Waste container
capacity:
Max.10portions of coffee grounds
Central spout: Height adjustable from80-140mm
Grinder: Steel conical grinder
Grinder setting: 5settings
Ground coffee amount: Max.12g
Frequency band: 2.400–2.4835GHz
Max. transmission power <100mW
(The milk flask is supplied with the CM6360, CM6560.)
Conformity declaration
87
Miele hereby declares that this coffee
machine complies with Directive
2014/53/EU.
The complete text of the EU declaration
of conformity is available from one of
the following internet addresses:
- Products, Download from
www.miele.co.uk
- For service, information, operating
instructions etc: go to
www.miele.co.uk/domestic/
customer-information-385.htm and
enter the name of the product or the
serial number
United Kingdom
Miele Co. Ltd., Fairacres, Marcham Road, Abingdon, Oxon, OX14 1TW
Tel: 0330 160 6600, Internet: www.miele.co.uk/service, E-mail: [email protected]
Australia
Miele Australia Pty. Ltd.
ACN 005 635 398
ABN 96 005 635 398
1 Gilbert Park Drive
Knoxfield, VIC 3180
Tel: 1300 464 353
Internet: www.miele.com.au
Miele Electrical Appliances Co., Ltd.
1-3 Floor, No. 82 Shi Men Yi Road
Jing' an District
200040 Shanghai, PRC
Tel: +86 21 6157 3500
Fax: +86 21 6157 3511
E-mail: [email protected],
Internet: www.miele.cn
China Mainland
Miele (Hong Kong) Ltd.
41/F - 4101, Manhattan Place
23 Wang Tai Road
Kowloon Bay, Hong Kong
Tel: (852) 2610 1025
Fax: (852) 3579 1404
Email:
Website: www.miele.hk
Hong Kong, China
Miele India Pvt. Ltd.
Ground Floor, Copia Corporate Suites
Plot No. 9, Jasola
New Delhi - 110025
Tel: 011-46 900 000
Fax: 011-46 900 001
E-mail: customercare@miele.in
Internet: www.miele.in
India
Miele Ireland Ltd.
2024 Bianconi Avenue
Citywest Business Campus
Dublin 24
Tel: (01) 461 07 10
Fax: (01) 461 07 97
E-Mail: [email protected]
Internet: www.miele.ie
Ireland
Malaysia
Miele Sdn Bhd
Suite 12-2, Level 12
Menara Sapura Kencana
Petroleum
Solaris Dutamas No. 1
Jalan Dutamas 1
50480 Kuala Lumpur, Malaysia
Phone: +603-6209-0288
Fax: +603-6205-3768
Miele New Zealand Limited
IRD 98 463 631
8 College Hill
Freemans Bay, Auckland 1011
New Zealand
Tel: 0800 464 353
Internet: www.miele.co.nz
New Zealand
Miele Pte. Ltd.
29 Media Circle
#11-04 ALICE@Mediapolis
Singapore 138565
sTel: +65 6735 1191
Fax: +65 6735 1161
E-Mail: [email protected]
Internet: www.miele.sg
Singapore
Miele (Pty) Ltd.
63 Peter Place
Bryanston 2194
P.O. Box 69434
Bryanston 2021
Tel: (011) 875 9000
Fax: (011) 875 9035
E-mail: [email protected]
Internet: www.miele.co.za
South Africa
Miele Appliances Ltd.
Showroom 1
Eiffel 1 Building
P.O. Box 114782 - Dubai
Tel. +971 4 3044 999
Fax. +971 4 3418 852
800-MIELE (64353)
E-Mail: [email protected]
Website: www.miele.ae
United Arab Emirates
Manufacturer:
Miele & Cie. KG, Carl-Miele-Straße 29, 33332 Gütersloh, Germany
Thailand
Miele Appliances Ltd.
BHIRAJ TOWER at EmQuartier
43rd Floor Unit 4301-4303
689 Sukhumvit Road
North Klongton Sub-District
Vadhana District
Bangkok 10110, Thailand
Sheikh Zayed Road, Umm Al Sheif
M.-Nr. 11 619 260 / 03
en-GB
CM6160, CM 6360, CM 6560
