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Save time and money - Check _his Ilist before you calH for service°
TO eliminate unnecessary service calls, first, read all the Instructions In this manual carefully. Then, If you have a
problem, always check this list of common problems and possible solutions before you call for service.
If you do have a problem you cannot fix yourself, call your nearest Sears Store or Service Center for help. When
calling, have this manual and your Repair Parts LISt handy with the model, serial number and purchase date.
PROBLEM POSSBBLE CAUSE DOH'T CALL FOR SERVBC5
UNTIL YOU CHECK
m o
Tiny scratches or abra-
sions on cooktop
(May appear as cracks)
- Metal marking on
cooktop
_ (rrrrrMaYappear as scratches)
• Darkstreaksand specks
on cooktop
J
e
Use of incorrect cleaning ma-
terials
Coarse particles (salt, etc.)
between cookware bottoms
and cooktop. Be sure cook-
ware bottoms and cooktop are
clean before use.
Cookware with rough bottoms
Slldlng or scraping metal
utensils and cookware across
cooktop
Encrusted boilovers or grease
spatters
Incorrect cleaning materials
Tiny scratches are not removable and do
not affect cooking. In time, the scratches
will become smoother and less visible.
, Use recommended cooktop cleaners.
, Use razor scraper.
Use razor scraper and follow directions in
cleaning chart.
" , Use recommended cleaners in cleaning
chart.
, Areas of discoloration - Mlneraldepositsfromwateror , Use recommendedcleaners.
on cooktop food , Use razor scraper.
o Range does not work; , No power to range , Check household circuit breaker or fuse,
totally Inoperative
° Check power cord to be sure tt is
plugged in.
o Oven does not heat; . Clock set incorrectly • Check clock Instructions.
cooktop zones OK
o Oven controls set incorrectly , Check oven control Instructions.
° Cooktop zone does not , Improper operation of control ° Be sure knob Is pushed in while turning.
work; oven OK
, • Improper cookware •Foods cook slowly on
the cooktop
Use pans that have flat bottoms and a tight
fitting lid (Ifappllcable). Pansshouldmatch
cooking zone size. Read the cooktop cook-
Ing section for complete Information.
(continued, next page)
16 NESER78
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