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190
FAQ
Category Sub-Category Question Answer
Phone
Function
Unlock Pattern
What should I do if I
forgot the Unlock Pattern
and I didn’t create a
Google Account on the
phone?
Without entering the Unlock Pattern, you
will not be able to access your phone.
Caution: If you perform a factory reset,
all user applications and user data will be
deleted. Please remember to back up any
important data before performing a factory
reset.
How to perform a factory reset:
1. Turn the power off.
2. Press and hold the following keys at
the same time: Power/Lock Key
+
Volume Down Key
.
3. Release the keys when the FACTORY
HARD RESET screen is displayed.
4. Press thePower/Lock Key
to
continue or the Volume Keys
to
cancel.
5. Press the Power/Lock Key
once
more to confirm or the Volume Keys
to cancel.
Phone
Function
Unlock Pattern
How do I create the
Unlock Pattern?
1. From the Home screen, tap the Menu
Key
.
2. Tap Lock screen settings.
3. Tap Select screen lock.
4. Tap Pattern. The first time you do this,
a short tutorial about creating an unlock
pattern appears.
5. Set up by drawing your pattern once >
Continue, draw again > Confirm.
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