Contents
Safety information........................................................................................ 6
Conventions.......................................................................................................................................................... 6
Product statements............................................................................................................................................. 6
Learn about the printer................................................................................ 9
Finding information about the printer.............................................................................................................9
Finding the printer serial number...................................................................................................................10
Printer configuration........................................................................................................................................... 11
Using the control panel.................................................................................................................................... 12
Customizing the home screen........................................................................................................................13
Changing the language of the on‑screen keyboard.................................................................................13
Understanding the status of the power button and indicator light....................................................... 14
Selecting paper...................................................................................................................................................14
Set up, install, and
configure
.................................................................... 20
Selecting a location for the printer............................................................................................................... 20
Attaching cables.................................................................................................................................................21
Setting up the printer to fax............................................................................................................................22
Configuring the e‑mail SMTP settings.......................................................................................................... 31
Loading paper and specialty media............................................................................................................. 39
Installing and updating software, drivers, and firmware.........................................................................42
Networking..........................................................................................................................................................45
Creating a Cloud Connector profile............................................................................................................. 49
Printing the Menu Settings Page.................................................................................................................. 50
Secure the printer....................................................................................... 51
Erasing printer memory.................................................................................................................................... 51
Restoring factory default settings.................................................................................................................. 51
Statement of Volatility....................................................................................................................................... 51
Print.............................................................................................................. 52
Printing from a computer.................................................................................................................................52
Printing from a mobile device........................................................................................................................ 52
Printing from a flash drive............................................................................................................................... 54
Supported flash drives and file types.......................................................................................................... 54
Contents 2
Configuring confidential jobs.........................................................................................................................55
Printing confidential and other held jobs....................................................................................................55
Printing from a Cloud Connector profile..................................................................................................... 56
Printing a font sample list................................................................................................................................ 57
Placing separator sheets between copies..................................................................................................57
Canceling a print job.........................................................................................................................................57
Adjusting toner darkness................................................................................................................................58
Copy............................................................................................................. 59
Using the automatic document feeder and scanner glass.................................................................... 59
Making copies....................................................................................................................................................59
Copying photos................................................................................................................................................. 59
Copying on letterhead.....................................................................................................................................60
Copying on both sides of the paper............................................................................................................ 60
Reducing or enlarging copies........................................................................................................................60
Copying multiple pages onto a single sheet.............................................................................................. 61
Collating copies.................................................................................................................................................. 61
Copying cards..................................................................................................................................................... 61
Creating a copy shortcut..................................................................................................................................61
E-mail............................................................................................................63
Using the automatic document feeder and scanner glass.................................................................... 63
Sending an e-mail..............................................................................................................................................63
Fax................................................................................................................ 65
Using the automatic document feeder and scanner glass.................................................................... 65
Sending a fax......................................................................................................................................................65
Scheduling a fax................................................................................................................................................ 66
Creating a fax destination shortcut.............................................................................................................. 66
Changing the fax resolution........................................................................................................................... 67
Adjusting the fax darkness..............................................................................................................................67
Printing a fax log................................................................................................................................................ 67
Blocking junk faxes........................................................................................................................................... 67
Holding faxes......................................................................................................................................................68
Forwarding a fax................................................................................................................................................68
Contents 3
Scan..............................................................................................................69
Using the automatic document feeder and scanner glass.................................................................... 69
Scanning to a computer.................................................................................................................................. 69
Scanning to a flash drive.................................................................................................................................. 71
Scanning to an FTP server...............................................................................................................................71
Scanning to a network folder......................................................................................................................... 72
Scanning to a Cloud Connector profile....................................................................................................... 72
Use printer menus...................................................................................... 74
Menu map............................................................................................................................................................74
Device...................................................................................................................................................................75
Print.......................................................................................................................................................................85
Paper.................................................................................................................................................................... 90
Copy......................................................................................................................................................................92
Fax.........................................................................................................................................................................93
E-mail...................................................................................................................................................................104
FTP.......................................................................................................................................................................108
USB Drive.............................................................................................................................................................111
Network/Ports....................................................................................................................................................115
Security...............................................................................................................................................................127
Cloud Connector..............................................................................................................................................132
Reports................................................................................................................................................................132
Troubleshooting................................................................................................................................................133
Maintain the printer.................................................................................. 134
Checking the status of parts and supplies................................................................................................134
Configuring supply notifications.................................................................................................................. 134
Setting up e‑mail alerts...................................................................................................................................134
Viewing reports................................................................................................................................................ 135
Ordering parts and supplies......................................................................................................................... 135
Replacing parts and supplies........................................................................................................................136
Cleaning printer parts...................................................................................................................................... 141
Saving energy and paper...............................................................................................................................144
Moving the printer to another location.......................................................................................................144
Shipping the printer.........................................................................................................................................145
Contents 4
Troubleshoot a problem...........................................................................146
Print quality problems.....................................................................................................................................146
Printing problems............................................................................................................................................. 147
The printer is not responding........................................................................................................................173
Unable to read flash drive..............................................................................................................................174
Enabling the USB port.....................................................................................................................................174
Network connection problems.....................................................................................................................175
Issues with supplies.........................................................................................................................................177
Clearing jams.....................................................................................................................................................178
Paper feed problems...................................................................................................................................... 186
E-mailing problems..........................................................................................................................................189
Faxing problems.............................................................................................................................................. 190
Scanning problems......................................................................................................................................... 195
Contacting customer support.......................................................................................................................201
Recycle and dispose................................................................................ 202
Recycling Lexmark products........................................................................................................................202
Recycling Lexmark packaging.................................................................................................................... 202
Notices.......................................................................................................203
Index.......................................................................................................... 220
Contents 5
Safety information
Conventions
Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Dierent types of caution statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.
CAUTION—MOVING PARTS: Indicates a risk of laceration or abrasion injuries from rotating parts.
Product statements
CAUTION—POTENTIAL INJURY: To avoid the risk of
fire
or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of
fire
or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily
overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer
performance.
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected
between the printer and the power cord provided with the printer may be used with this product. The
use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor
printer performance.
CAUTION—POTENTIAL INJURY: To reduce the risk of
fire,
use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near
water or wet locations.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
Safety information 6
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet
before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external
connections (such as Ethernet and telephone system connections) are properly installed in their marked
plug-in ports.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require
two or more people to lift it safely.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn o the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer.
• If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in
flooring.
• If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer
o
the trays. Do not try to lift the printer and any options at the same
time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of the printer.
• Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
• Make sure that your fingers are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this
label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
Safety information 7
CAUTION—MOVING PARTS: To avoid the risk of laceration or abrasion injuries, keep hands away from
moving parts in areas marked with this label. Injuries from moving parts may occur around gears and
other rotating parts.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified in the User’s Guide may result in hazardous
radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.
There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,
or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions
and local regulations.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer
is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
SAVE THESE INSTRUCTIONS.
Safety information 8
Learn about the printer
Finding information about the printer
What are you looking for? Find it here
Initial setup instructions See the setup documentation that came with the
printer.
• Printer software
• Print or fax driver
• Printer firmware
• Utility
Go to
www.lexmark.com/downloads, search for
your printer model, and then in the Type menu,
select the driver,
firmware,
or utility that you need.
• Selecting and storing paper and specialty media
• Loading paper
• Configuring printer settings
• Viewing and printing documents and photos
• Configuring the printer on a network
• Caring for and maintaining the printer
• Troubleshooting and solving problems
Information Center—Go to
https://infoserve.lexmark.com.
How‑to videos—Go to
https://infoserve.lexmark.com/idv/.
Help information for using the printer software. Help for Microsoft Windows or Macintosh operating
systems—Open a printer software program or
application, and then click Help.
Click
?
to view context‑sensitive information.
Notes:
• Help is automatically installed with the printer
software.
• Depending on the operating system, the
printer software is either in the printer
program folder or on the desktop.
• Documentation
• Live chat support
• E‑mail support
• Voice support
Go to
http://support.lexmark.com.
Note: Select your country or region, and then
select your product to view the appropriate
support site.
Support contact information for your country or
region can be found on the website or on the
printed warranty that came with the printer.
Have the following information ready when you
contact customer support:
• Place and date of purchase
• Machine type and serial number
For more information, see
“Finding the printer
serial number” on page 10.
Learn about the printer 9
What are you looking for? Find it here
• Safety information
• Regulatory information
• Warranty information
• Environmental information
Warranty information varies by country or region:
• In the U.S.—See the Statement of Limited
Warranty included with the printer, or go to
http://support.lexmark.com.
• In other countries and regions—See the
printed warranty that came with the printer.
Product Information Guide—See the
documentation that came with the printer or go to
http://support.lexmark.com.
Information on Lexmark digital passport Go to
https://csr.lexmark.com/digital-
passport.php.
Finding the printer serial number
1 Pull out the tray.
2 Locate the serial number below the manual feeder.
Learn about the printer 10
Printer configuration
1 Automatic document feeder (ADF)
2 ADF tray
3 ADF bin
4 Standard bin
5 Power button
6 Manual feeder
7 250‑sheet tray
8 Control panel
Note: The appearance may vary depending on your printer model.
Learn about the printer 11
Using the control panel
Lexmark MB2236adw MFP
Control panel part Function
1 Display
• View printer messages and supply status.
• Set up and operate the printer.
2 Left arrow button
• Scroll through menus or move between screens and menu options.
• Decrease the numeric value of a setting.
3 Select button
• Select a menu option.
• Save the changes in a setting.
4 Right arrow button
• Scroll through menus or move between screens and menu options.
• Increase the numeric value of a setting.
5 Indicator light Check the status of the printer.
6 Home button Go to the home screen.
7 Stop or Cancel button Stop the current job.
8 Back button Return to the previous screen.
9 Start button Start a job, depending on which mode is selected.
10 Menu button Access the printer menus.
11 Shortcuts button Access shortcuts to frequently used functions with previously saved settings.
12 Fax button Enter Fax mode.
13 Copy button Enter Copy mode.
14 Numeric keypad Enter numbers or symbols in an input field.
Learn about the printer 12
Lexmark MB2236adwe, Lexmark MB2236i MFPs
Control panel part Function
1 Home button Go to the home screen.
2 Back button Return to the previous screen.
3 Start button Start a job, depending on which mode is selected.
4 Indicator light Check the status of the printer.
5 Display
• View printer messages and supply status.
• Set up and operate the printer.
Customizing the home screen
1 From the control panel, touch Settings > Device > Visible Home Screen Icons.
2 Select the icons that you want to appear on the home screen.
3 Apply the changes.
Changing the language of the on
‑screen keyboard
Note: You can only change the language of the keyboard in printer tasks that require alphanumeric input
such as e‑mail or scan.
1 Touch the input field.
2 On the keyboard, touch and hold the language key.
3 Select a language.
Learn about the printer 13
Understanding the status of the power button and
indicator light
Power button light Printer status
O The printer is o, ready, or processing data.
White The printer is in Sleep mode.
Lexmark MB2236adw MFP
Indicator light Printer status
O The printer is o or in Sleep mode.
Green The printer is on or ready.
Blinking green The printer is processing data.
Blinking red The printer requires user intervention.
Lexmark MB2236adwe, Lexmark MB2236i MFPs
Indicator light Printer status
O The printer is o or in Sleep mode.
Blue The printer is on or ready.
Blinking blue The printer is processing data.
Blinking red The printer requires user intervention.
Selecting paper
Paper guidelines
Use the appropriate paper to prevent jams and help ensure trouble‑free printing.
• Always use new, undamaged paper.
• Before loading paper, know the recommended printable side of the paper. This information is usually
indicated on the paper package.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.
• Do not use coated papers unless they are specifically designed for electrophotographic printing.
Paper characteristics
The following paper characteristics aect print quality and reliability. Consider these factors before printing on
them.
Learn about the printer 14
Weight
The tray can feed paper weights from 60 to 105 g/m
2
(16 to 28 lb) grain long paper. Paper lighter than 60 g/m
2
(16 lb) may not be sti enough to feed properly, and may cause jams.
Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can
occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper
unwrapped in hot, humid, cold, or dry conditions can contribute to paper curling before printing and can cause
feeding problems.
Smoothness
Paper smoothness directly aects print quality. If paper is too rough, toner cannot fuse to it properly. If paper
is too smooth, it can cause paper feeding or print quality issues. We recommend the use of paper with 50
Sheeld
points.
Moisture content
The amount of moisture in paper aects both print quality and the printer ability to feed the paper correctly.
Leave paper in its original wrapper until you use it. Exposure of paper to moisture changes can degrade its
performance.
Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.
Extend the time several days if the storage or transportation environment is very dierent from the printer
environment. Thick paper may also require a longer conditioning period.
Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length
of the paper, or grain short, running the width of the paper.
For 60–105 g/m
2
(16–28‑lb) paper, grain long paper is recommended.
Fiber content
Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides
the paper with a high degree of stability, resulting in fewer paper feeding problems and better print quality.
Paper containing fibers such as cotton can negatively aect paper handling.
Unacceptable paper
The following paper types are not recommended for use with the printer:
• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,
carbonless copy paper (CCP), or no carbon required (NCR) paper
• Preprinted papers with chemicals that may contaminate the printer
• Preprinted papers that can be aected by the temperature in the printer fuser
• Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm
(±0.9 in.), such as optical character recognition (OCR) forms
In some cases, registration can be adjusted with a software application to successfully print on these forms.
• Coated papers (erasable bond), synthetic papers, thermal papers
Learn about the printer 15
• Rough‑edged, rough or heavily textured surface papers, or curled papers
• Recycled papers that fail EN12281:2002 (European)
• Paper weighing less than 60 g/m
2
(16 lb)
• Multiple‑part forms or documents
Selecting preprinted forms and letterhead
• Use grain long paper.
• Use only forms and letterhead printed using an oset lithographic or engraved printing process.
• Avoid paper with rough or heavily textured surfaces.
• Use inks that are not aected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet
these requirements; latex inks might not.
• Print samples on preprinted forms and letterheads considered for use before buying large quantities. This
action determines whether the ink in the preprinted form or letterhead aects print quality.
• When in doubt, contact your paper supplier.
• When printing on letterhead, load the paper in the proper orientation for your printer. For more information,
see the Paper and Specialty Media Guide.
Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:
• Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.
• Extend the time several days if the storage or transportation environment is very dierent from the printer
environment. Thick paper may also require a longer conditioning period.
• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.
• Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative
humidity between 40 and 60 percent.
• Store paper in cartons, on a pallet or shelf, rather than on the floor.
• Store individual packages on a flat surface.
• Do not store anything on top of individual paper packages.
• Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and
wrapper help keep the paper clean, dry, and flat.
Supported paper sizes
Notes:
• Paper less than 210 mm (8.3 in.) wide always prints at reduced speed.
• Use the manual feeder when printing on paper less than 105 mm (4.1 in.) wide.
• The minimum paper dimension supported for two‑sided printing is 210 x 279.4 mm (8.3 x 11 in.).
• The maximum paper length supported by the scanner glass is 297 mm (11.7 in.).
• For two-sided printing on letter‑, legal‑, Oficio‑, or folio‑size paper, make sure that the paper size setting
in the duplex unit is set to Letter.
Learn about the printer 16
Paper size 250‑sheet tray Manual feeder Two‑sided
printing
Scanner glass Automatic
document
feeder
A4
210 x 297 mm
(8.27 x 11.7 in.)
A5 (short edge feed)
148 x 210 mm
(5.83 x 8.27 in.)
X
A5 (long edge feed)
210 x 148 mm
(8.27 x 5.83 in.)
X
A6
105 x 148 mm
(4.13 x 5.83 in.)
X
JIS B5
182 x 257 mm (7.17 x 10.1 in.)
X
Oficio (Mexico)
215.9 x 340.4 mm
(8.5 x 13.4 in.)
X
Hagaki
100 x 148 mm
(3.94 x 5.83 in.)
X
X X
Statement
139.7 x 215.9 mm
(5.5 x 8.5 in.)
X
Executive
184.2 x 266.7 mm
(7.25 x 10.5 in.)
X
Letter
215.9 x 279.4 mm
(8.5 x 11 in.)
Legal
215.9 x 355.6 mm
(8.5 x 14 in.)
X
Folio
215.9 x 330.2 mm
(8.5 x 13 in.)
X
Universal
98 x 148 mm (3.9 x 5.8 in.)
to 216 x 356 mm
(8.5 x 14 in.)
X X
Learn about the printer 17
Paper size 250‑sheet tray Manual feeder Two‑sided
printing
Scanner glass Automatic
document
feeder
Universal
105 x 148 mm (4.1 x 5.8 in.)
to 216 x 356 mm
(8.5 x 14 in.)
X
7 3/4 Envelope
(Monarch)
98.4 x 190.5 mm
(3.875 x 7.5 in.)
X X X
9 Envelope
98.4 x 225.4 mm
(3.875 x 8.9 in.)
X
X X
10 Envelope
104.8 x 241.3 mm
(4.12 x 9.5 in.)
X
X X
DL Envelope
110 x 220 mm
(4.33 x 8.66 in.)
X
X X
C5 Envelope
162 x 229 mm
(6.38 x 9.01 in.)
X X X
B5 Envelope
176 x 250 mm
(6.93 x 9.84 in.)
X X X
Universal Envelope
98.4 x 162 mm
(3.87 x 6.38 in.) to
176 x 250 mm
(6.93 x 9.84 in.)
X
X X
Supported paper types
Note: Labels, envelopes, and card stock always print at reduced speed.
Paper type 250‑sheet tray Manual feeder Two‑sided printing Automatic
document feeder
Plain paper
Card stock X XX
Labels X
XX
Bond
Learn about the printer 18
Paper type 250‑sheet tray Manual feeder Two‑sided printing Automatic
document feeder
Envelope X
XX
Letterhead
Preprinted
Colored paper
Light
Heavy
Recycled
Supported paper weights
250‑sheet tray Manual feeder Two‑sided printing Automatic document feeder
60–105 g/m
²
(16–28‑lb
bond)
60–200 g/m
²
(16–54‑lb
bond)
60–105 g/m
²
(16–28‑lb
bond)
60–105 g/m
²
(16–28‑lb bond)
Learn about the printer 19
Set up, install, and
configure
Selecting a location for the printer
• Leave enough room to open trays, covers, and doors and to install hardware options.
• Set up the printer near an electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of
fire
or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product
near water or wet locations.
• Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
• Provide a
flat,
sturdy, and stable surface.
• Keep the printer:
– Clean, dry, and free of dust
– Away from stray staples and paper clips
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight and humidity extremes
• Observe the recommended temperatures and avoid fluctuations.
Ambient temperature 10 to 32.2°C (50 to 90°F)
Storage temperature -40 to 43.3°C (-40 to 110°F)
• Allow the following recommended amount of space around the printer for proper ventilation:
1 Top 360 mm (14 in.)
2 Rear 260 mm (10 in.)
3 Right side 200 mm (8 in.)
Set up, install, and configure 20
4 Front 550 mm (22 in.)
Note: The minimum space needed in front of the printer is 76 mm (3 in.).
5 Left side 200 mm (8 in.)
Attaching cables
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of
fire
or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any
wireless network adapter, or the printer in the areas shown while actively printing.
Printer port Function
1 EXT port
Note: Available only in some
printer models.
Connect more devices (telephone or answering machine) to the printer
and the telephone line. Use this port if you do not have a dedicated fax
line for the printer and if this connection method is supported in your
country or region.
2 LINE port
Note: Available only in some
printer models.
Connect the printer to an active telephone line through a standard wall
jack (RJ‑11), DSL filter, or VoIP adapter, or any other adapter that allows you
to access the telephone line to send and receive faxes.
3 Ethernet port Connect the printer to a network.
Set up, install, and configure 21
Printer port Function
4 USB printer port Connect the printer to a computer.
5 Power cord socket Connect the printer to a properly grounded electrical outlet.
Setting up the printer to fax
Supported fax
Printer model Analog fax
etherFAX
1
Fax server
Fax over IP (FoIP)
2
MB2236adw X
MB2236adwe
MB2236i X
1
Needs a subscription. For more information, go to
https://www.etherfax.net/lexmark or contact the place where
you purchased the printer.
2
Needs an installed license bundle. For more information, contact the place where you purchased the printer.
Setting up the fax function using analog fax
Notes:
• This feature is available only in some printer models.
• Some connection methods are applicable only in some countries or regions.
• If the fax function is enabled and not fully set up, then the indicator light may blink red.
• If you do not have a TCP/IP environment, then use the control panel to set up fax.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch cables or the printer
in the area shown while actively sending or receiving a fax.
Set up, install, and configure 22
Using the fax setup wizard in the printer
Notes:
• The setup wizard is available only if no device‑based fax, such as analog, etherFAX, or Fax over IP (FoIP),
is
configured.
• These instructions apply only to printers with touch‑screen display.
• Before using the wizard, make sure that the printer firmware is updated. For more information, see
“Updating firmware” on page 44.
1 From the home screen, touch Fax.
2 To uc h Set up now.
3 Type the fax name, and then touch Next.
4 Enter the fax number and then touch Done.
Using the Settings menu in the printer
1 From the control panel, navigate to:
Settings > Fax > Fax Setup > General Fax settings
For non-touch-screen printer models, press
to navigate through the settings.
2 Configure the settings.
Using the Embedded Web Server
1 Open a web browser, and then type the printer IP address in the address
field.
Notes:
• View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Fax > Fax Setup > General Fax Settings.
3 Configure the settings.
4 Apply the changes.
Setting up the fax function using etherFAX
Notes:
• The printer firmware must be updated to the latest version. For more information, see
“Updating
firmware” on page 44.
• An appropriate license bundle must be installed in your printer. For more information, contact etherFAX.
• Make sure that you have registered your printer to the etherFAX portal. For more information, go to
https://www.etherfax.net/lexmark.
• The printer serial number is required on registration. To locate the serial number, see
“Finding the printer
serial number” on page 10.
1 Open a web browser, and then type the printer IP address in the address field.
Set up, install, and configure 23
Notes:
• View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Fax > Fax Setup > General Fax Settings.
Note: Fax Setup appears only if Fax Mode is set to Fax.
3 In the Fax Name field, type a unique name.
4 In the Fax Number field, enter the fax number that etherFAX provided.
5 From the Fax Transport menu, select etherFAX.
6 Apply the changes.
Setting up the fax function using fax server
Notes:
• This feature lets you send fax messages to a fax service provider that supports e‑mail receiving.
• This feature supports outgoing fax messages only. To support fax receive, make sure that you have a
device‑based fax, such as analog fax, etherFAX, or Fax over IP (FoIP), configured in your printer.
1 Open a web browser, and then type the printer IP address in the address
field.
Notes:
• View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Fax.
3 From the Fax Mode menu, select Fax Server, and then click Save.
4 Click Fax Server Setup.
5 In the To Format
field,
type [#]@myfax.com, where [#] is the fax number and myfax.com is the fax
provider domain.
Notes:
• If necessary, configure the Reply Address, Subject, or Message fields.
• To let the printer receive fax messages, enable the device‑based fax receive setting. Make sure that
you have a device‑based fax configured.
6 Click Save.
7 Click Fax Server E
‑mail Settings, and then do either of the following:
• Enable Use E
‑mail SMTP Server.
Note: If the E‑mail SMTP settings are not
configured,
then see
“Configuring
the e‑mail SMTP settings”
on page 31.
• Configure the SMTP settings. For more information, contact your e‑mail service provider.
8 Apply the changes.
Set up, install, and configure 24
Setting up fax using a standard telephone line
Note: These instructions apply only to printers that support analog fax. For more information, see “Supported
fax” on page 22.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of
fire,
use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
Setup 1: Printer is connected to a dedicated fax line
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to an active analog telephone wall jack.
Set up, install, and configure 25
Notes:
• You can set the printer to receive faxes automatically (set Auto Answer to On) or manually (set Auto
Answer to O).
• If you want to receive faxes automatically, then set the printer to pick up on a
specified
number of rings.
Setup 2: Printer is sharing the line with an answering machine
Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for
the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes
automatically.
Connected to the same telephone wall jack
Note: These instructions apply only to printers that have EXT and line ports.
• Connect one end of the telephone cable to the line port of the printer.
• Connect the other end of the cable to an active analog wall jack.
• Connect the answering machine to the telephone port of the printer.
Set up, install, and configure 26
Connected to dierent wall jacks
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to an active analog wall jack.
Notes:
• If you have only one telephone number on your line, then set the printer to receive faxes automatically.
• Set the printer to pick up calls two rings after the answering machine. For example, if the answering
machine picks up calls after four rings, then set the printer Rings to Answer setting to 6.
Setting up fax in countries or regions with
dierent
telephone wall jacks
and plugs
Note: These instructions apply only to printers that support analog fax. For more information, see
“Supported
fax” on page 22.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
Set up, install, and configure 27
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
The standard wall jack adopted by most countries or regions is RJ‑11. If the wall jack or equipment in your facility
is not compatible with this type of connection, then use a telephone adapter. An adapter for your country or
region may not come with your printer, and you may need to purchase it separately.
There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug
from the telephone port of the printer if you are connecting to a serial or cascaded telephone system.
Part name Part number
Lexmark adapter plug 40X8519
Set up, install, and configure 28
Connecting the printer to a non‑RJ‑11 wall jack
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to the RJ‑11 adapter, and then connect the adapter to the wall jack.
3 If you want to connect another device with a non‑RJ‑11 connector to the same wall jack, then connect it
directly to the telephone adapter.
Connecting to a distinctive ring service
A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone
number is assigned a dierent ring pattern.
Set up, install, and configure 29
Note: These instructions apply only to printers that support analog fax. For more information, see “Supported
fax” on page 22.
1 From the control panel, navigate to:
Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls > Answer On
For non-touch-screen printer models, press
to navigate through the settings.
2 Select a ring pattern.
Setting the fax date and time
Note: Make sure that fax is
configured.
For more information, see
“Setting up the printer to fax” on page 22.
1 From the control panel, navigate to:
Settings > Device > Preferences > Date and Time > Configure
For non-touch-screen printer models, press
to navigate through the settings.
2 Configure the settings.
Configuring daylight saving time
Note: Make sure that fax is
configured.
For more information, see
“Setting up the printer to fax” on page 22.
1 From the control panel, navigate to:
Settings > Device > Preferences > Date and Time > Configure
For non-touch-screen printer models, press
to navigate through the settings.
2 In the Time Zone menu, select (UTC+user) Custom.
3 Configure the settings.
Configuring
the fax speaker settings
Note: Make sure that fax is configured. For more information, see
“Setting up the printer to fax” on page 22.
1 From the control panel, navigate to:
Settings > Fax > Fax Setup > Speaker Settings
For non-touch-screen printer models, press
to navigate through the settings.
2 Do the following:
• Set Speaker Mode to Always On.
• Set Speaker Volume to High.
• Enable Ringer Volume.
Set up, install, and configure 30
Configuring the e‑mail SMTP settings
Configure
the Simple Mail Transfer Protocol (SMTP) settings to send a scanned document through e-mail. The
settings vary with each service provider. For more information, see
e‑mail service providers.
Before you begin, make sure that the printer is connected to a network and that the network is connected to
the Internet.
Using the Embedded Web Server
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > E
‑mail.
3 From the E‑mail Setup section,
configure
the settings.
4 Click Save.
Notes:
• For more information on the password, see
e‑mail service providers.
• For e‑mail service providers that are not on the list, contact your provider and ask for the settings.
Using the e
‑mail setup wizard in the printer
Notes:
• Before using the wizard, make sure that the printer
firmware
is updated. For more information, see
“Updating firmware” on page 44.
• These instructions apply only to some printer models.
1 From the home screen, touch E
‑mail.
2 To uc h Set up now, and then type your e‑mail address.
3 Type the password.
Notes:
• Depending on your e-mail service provider, type your account password, app password, or
authentication password. For more information on the password, see
e‑mail service providers, and
then look for Device Password.
• If your provider is not listed, then contact your provider and ask for the Primary SMTP Gateway,
Primary SMTP Gateway Port, Use SSL/TLS, and SMTP Server Authentication settings. Proceed with
the setup after getting the settings.
4 Touch OK.
Set up, install, and configure 31
Using the Settings menu in the printer
1 From the control panel, navigate to:
Settings > E
‑mail > E‑mail Setup
For non-touch-screen printer models, press
to navigate through the settings.
2 Configure the settings.
Notes:
• For more information on the password, see e‑mail service providers.
• For e‑mail service providers that are not on the list, contact your provider and ask for the settings.
E
‑mail service providers
•
AOL Mail
• Comcast Mail
• Gmail
• iCloud Mail
• Mail.com
• NetEase Mail (mail.126.com)
• NetEase Mail (mail.163.com)
• NetEase Mail (mail.yeah.net)
• Outlook Live or Microsoft 365
• QQ Mail
• Sina Mail
• Sohu Mail
• Yaho o ! Mai l
• Zoho Mail
Notes:
• If you encounter errors using the settings provided, then contact your e‑mail service provider.
• For e‑mail service providers that are not on the list, contact your provider.
AOL Mail
Setting Value
Primary SMTP Gateway smtp.aol.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Device
‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo u r e ‑mail address
Set up, install, and configure 32
Setting Value
Device Password App password
Note: To create an app password, go to the
AOL Account Security page, log
in to your account, and then click Generate app password.
Comcast Mail
Setting Value
Primary SMTP Gateway smtp.comcast.net
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Device
‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo u r e ‑mail address
Device Password Account password
Gmail
TM
Note: Make sure that two‑step
verification
is enabled on your Google account. To enable two‑step
verification,
go to the
Google Account Security page, log in to your account, and then from the “Signing in to
Google” section, click 2
‑Step Verification.
Setting Value
Primary SMTP Gateway smtp.gmail.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo u r e ‑mail address
Device Password App password
Notes:
• To create an app password, go to the Google Account Security page, log
in to your account, and then from the “Signing in to Google” section, click
App passwords.
• “App passwords” shows only if two‑step verification is enabled.
Set up, install, and configure 33
iCloud Mail
Note: Make sure that two‑step verification is enabled on your account.
Setting Value
Primary SMTP Gateway smtp.mail.me.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo u r e ‑mail address
Device Password App password
Note: To create an app password, go to the
iCloud Account Management
page, log in to your account, and then from the Security section, click
Generate Password.
Mail.com
Setting Value
Primary SMTP Gateway smtp.mail.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Device
‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo u r e ‑mail address
Device Password Account password
NetEase Mail (mail.126.com)
Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase
Mail home page, click Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or
POP3/SMTP service.
Setting Value
Primary SMTP Gateway smtp.126.com
Primary SMTP Gateway Port 465
Use SSL/TLS Required
Require Trusted Certificate Disabled
Set up, install, and configure 34
Setting Value
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Device
‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo u r e ‑mail address
Device Password Authorization password
Note: The authorization password is provided when IMAP/SMTP service or
POP3/SMTP service is enabled.
NetEase Mail (mail.163.com)
Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase
Mail home page, click Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or
POP3/SMTP service.
Setting Value
Primary SMTP Gateway smtp.163.com
Primary SMTP Gateway Port 465
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Device
‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo u r e ‑mail address
Device Password Authorization password
Note: The authorization password is provided when IMAP/SMTP service or
POP3/SMTP service is enabled.
NetEase Mail (mail.yeah.net)
Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase
Mail home page, click Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or
POP3/SMTP service.
Setting Value
Primary SMTP Gateway smtp.yeah.net
Primary SMTP Gateway Port 465
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Set up, install, and configure 35
Setting Value
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo u r e ‑mail address
Device Password Authorization password
Note: The authorization password is provided when IMAP/SMTP service or
POP3/SMTP service is enabled.
Outlook Live or Microsoft 365
These settings apply to outlook.com and hotmail.com e‑mail domains, and Microsoft 365 accounts.
Setting Value
Primary SMTP Gateway smtp.oce365.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Device
‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo u r e ‑mail address
Device Password Account password or app password
Notes:
• For accounts with two‑step verification disabled, use your account
password.
• For outlook.com or hotmail.com accounts with two‑step
verification
enabled, use an app password. To create an app password, go to the
Outlook Live Account Management page, and then log in to your
account.
Note: For additional setup options for business using Microsoft 365, go to the Microsoft 365 help page.
QQ Mail
Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the QQ Mail
home page, click Settings > Account, and then from the POP3/IMAP/SMTP/Exchange/CardDAV/CalDAV
Service section, enable either POP3/SMTP service or IMAP/SMTP service.
Setting Value
Primary SMTP Gateway smtp.qq.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
Set up, install, and configure 36
Setting Value
SMTP Server Authentication Login / Plain
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo u r e ‑mail address
Device Password Authorization code
Note: To generate an authorization code, from the QQ Mail home page, click
Settings > Account. From the POP3/IMAP/SMTP/Exchange/CardDAV/CalDAV
Service section, click Generate authorization code.
Sina Mail
Note: Make sure that the POP3/SMTP service is enabled on your account. To enable the service, from the
Sina Mail home page, click Settings > More settings > User
‑end POP/IMAP/SMTP, and then enable
POP3/SMTP service.
Setting Value
Primary SMTP Gateway smtp.sina.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Device
‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo u r e ‑mail address
Device Password Authorization code
Note: To create an authorization code, from the e‑mail home page, click
Settings > More settings > User
‑end POP/IMAP/SMTP, and then enable
Authorization code status.
Sohu Mail
Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the Sohu
Mail home page, click Options > Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service
or POP3/SMTP service.
Setting Value
Primary SMTP Gateway smtp.sohu.com
Primary SMTP Gateway Port 465
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Set up, install, and configure 37
Setting Value
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo u r e ‑mail address
Device Password Independent password
Note: The independent password is provided when IMAP/SMTP service or
POP3/SMTP service is enabled.
Yahoo! M a i l
Setting Value
Primary SMTP Gateway smtp.mail.yahoo.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Device
‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo u r e ‑mail address
Device Password App password
Note: To create an app password, go to the
Yahoo Account Security page,
log in to your account, and then click Generate app password.
Zoho Mail
Setting Value
Primary SMTP Gateway smtp.zoho.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo u r e ‑mail address
Set up, install, and configure 38
Setting Value
Device Password Account password or app password
Notes:
• For accounts with two‑step verification disabled, use your account
password.
• For accounts with two‑step verification enabled, use an app password. To
create an app password, go to the
Zoho Mail Account Security page, log
in to your account, and then from the Application‑Specific Passwords
section, click Generate New Password.
Loading paper and specialty media
Setting the paper size and type
1 From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type > select a paper source
For non-touch-screen printer models, press
to navigate through the settings.
2 Set the paper size and type.
Notes:
• For two-sided printing on A4‑size paper, make sure that the paper size setting in the duplex unit is set to
A4.
• For two-sided printing on letter‑, legal‑, Oficio‑, or folio‑size paper, make sure that the paper size setting
in the duplex unit is set to Letter.
Configuring
Universal paper settings
1 From the control panel, navigate to:
Settings > Paper > Media Configuration > Universal Setup
For non-touch-screen printer models, press
to navigate through the settings.
2 Configure the settings.
Set up, install, and configure 39
Loading the tray
1 Remove the tray.
2 Adjust the paper guides to match the size of the paper that you are loading.
Set up, install, and configure 40
3 Flex, fan, and align the paper edges before loading.
4 Load the paper stack with the printable side facedown, and then make sure that the side guides fit snugly
against the paper.
Notes:
• Load letterhead facedown with the top edge of the sheet toward the front of the tray for one‑sided
printing.
• Load letterhead faceup with the bottom edge of the sheet toward the front of the tray for two‑sided
printing.
• Do not slide paper into the tray.
• To avoid paper jams, make sure that the stack height is below the maximum paper fill indicator.
5 Insert the tray.
If necessary, set the paper size and paper type from the control panel to match the paper loaded.
Set up, install, and configure 41
Loading the manual feeder
1 Open the manual feeder.
2 Adjust the guide to match the size of the paper that you are loading.
3 Load a sheet of paper with the printable side faceup.
• Load letterhead with the printable side faceup and the top edge entering the printer first for one‑sided
printing.
• Load letterhead with the printable side facedown and the top edge entering the printer last for two‑sided
printing.
• Load envelope with the
flap
side down and against the left side of the paper guide.
Warning—Potential Damage: To avoid paper jams, do not force paper into the manual feeder.
Installing and updating software, drivers, and firmware
Installing the printer software
Notes:
• The print driver is included in the software installer package.
• For Macintosh computers with macOS version 10.7 or later, you do not need to install the driver to print
on an AirPrint-certified printer. If you want custom printing features, then download the print driver.
1 Obtain a copy of the software installer package.
• From the software CD that came with your printer.
• Go to
www.lexmark.com/downloads.
Set up, install, and configure 42
2 Run the installer, and then follow the instructions on the computer screen.
Adding printers to a computer
Before you begin, do one of the following:
• Connect the printer and the computer to the same network. For more information on connecting the printer
to a network, see
“Connecting the printer to a Wi‑Fi network” on page 45.
• Connect the computer to the printer. For more information, see
“Connecting a computer to the printer” on
page 48.
• Connect the printer to the computer using a USB cable. For more information, see
“Attaching cables” on
page 21.
Note: The USB cable is sold separately.
For Windows users
1 From a computer, install the print driver.
Note: For more information, see
“Installing the printer software” on page 42.
2 Open Printers & scanners, and then click Add a printer or scanner.
3 Depending on your printer connection, do one of the following:
• Select a printer from the list, and then click Add device.
• Click Show Wi
‑Fi Direct printers, select a printer, and then click Add device.
• Click The printer that I want isn’t listed, and then from the Add Printer window, do the following:
a Select Add a printer using a TCP/IP address or hostname, and then click Next.
b In the “Hostname or IP address”
field,
type the printer IP address, and then click Next.
Notes:
– View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
– If you are using a proxy server, then temporarily disable it to load the web page correctly.
c Select a print driver, and then click Next.
d Select Use the print driver that is currently installed (recommended), and then click Next.
e Type a printer name, and then click Next.
f Select a printer sharing option, and then click Next.
g Click Finish.
For Macintosh users
1 From a computer, open Printers & Scanners.
2 Click
, and then select a printer.
3 From the Use menu, select a print driver.
Notes:
• To use the Macintosh print driver, select either AirPrint or Secure AirPrint.
Set up, install, and configure 43
• If you want custom printing features, then select the Lexmark print driver. To install the driver, see
“Installing the printer software” on page 42.
4 Add the printer.
Installing the fax driver
1 Go to
www.lexmark.com/downloads, search for your printer model, and then download the appropriate
installer package.
2 From your computer, click Printer Properties, and then navigate to the Configuration tab.
3 Select Fax, and then click Apply.
Updating firmware
Some applications require a minimum device firmware level to operate correctly.
For more information on updating the device firmware, contact your Lexmark representative.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Device > Update Firmware.
3 Do either of the following:
• Click Check for updates > I agree, start update.
• Upload the flash file.
Note: To get the latest
firmware,
go to
www.lexmark.com/downloads, and then search for your
printer model.
a Browse to the flash file.
Note: Make sure that you have extracted the
firmware
zip
file.
b Click Upload > Start.
Exporting or importing a
configuration
file
You can export the configuration settings of your printer into a text file, and then import the file to apply the
settings to other printers.
1 Open a web browser, and then type the printer IP address in the address
field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 From the Embedded Web Server, click Export
Configuration
or Import
Configuration
.
Set up, install, and configure 44
3 Follow the instructions on the screen.
4 If the printer supports applications, then do the following:
a Click Apps > select the application > Configure.
b Click Export or Import.
Networking
Connecting the printer to a Wi
‑Fi network
Before you begin, make sure that:
• Active Adapter is set to Auto. From the control panel, navigate to Settings > Network/Ports > Network
Overview > Active Adapter.
For non-touch-screen printer models, press
to navigate through the settings.
• The Ethernet cable is not connected to the printer.
Using the wireless setup wizard in the printer
Notes:
• These instructions apply only to some printer models.
• Before using the wizard, make sure that the printer firmware is updated. For more information, see
“Updating firmware” on page 44.
1 From the home screen, touch
> Set up now.
2 Select a Wi‑Fi network, and then type the network password.
3 Touch Done.
Using the Settings menu in the printer
1 From the control panel, navigate to:
Settings > Network/Ports > Wireless > Setup On Printer Panel
For non-touch-screen printer models, press
to navigate through the settings.
2 Select a Wi‑Fi network, and then type the network password.
Note: For Wi‑Fi‑network‑ready printer models, a prompt to set up the Wi‑Fi network appears during initial
setup.
Set up, install, and configure 45
Using Lexmark Mobile Assistant
1 Depending on your mobile device, download the Lexmark Mobile Assistant app from either Google Play
TM
or App Store.
2 Depending on your printer model, do one of the following:
• From the home screen, touch Settings > Network/Ports > Wireless > Setup Using Mobile App > Printer
ID.
• From the control panel, navigate to:
Settings > Network/Ports > Wireless > Setup Using Mobile App
For non-touch-screen printer models, press
to navigate through the settings.
Follow the instructions on the display to view the printer ID.
Note: The printer ID is the printer wireless network SSID.
3 From your mobile device, launch the app, and then accept the Terms of Use.
Note: If necessary, grant permissions.
4 Tap Connect to Printer > Go to Wi
‑Fi Settings.
5 Connect your mobile device to the printer wireless network.
6 Return to the app, and then tap Setup Wi-Fi Connection.
7 Select a Wi-Fi network, and then type the network password.
8 Tap Done.
Connecting the printer to a wireless network using Wi
‑Fi Protected Setup
(WPS)
Before you begin, make sure that:
• The access point (wireless router) is WPS‑certified or WPS‑compatible. For more information, see the
documentation that came with your access point.
• A wireless network adapter is installed in your printer. For more information, see the instructions that came
with the adapter.
• Active Adapter is set to Auto. From the control panel, navigate to:
Settings > Network/Ports > Network Overview > Active Adapter
For non-touch-screen printer models, press
to navigate through the settings.
Using the Push Button method
1 From the control panel, navigate to:
Settings > Network/Ports > Wireless > Wi
‑Fi Protected Setup > Start Push Button Method
For non-touch-screen printer models, press
to navigate through the settings.
2 Follow the instructions on the display.
Set up, install, and configure 46
Using the personal identification number (PIN) method
1 From the control panel, navigate to:
Settings > Network/Ports > Wireless > Wi
‑Fi Protected Setup > Start PIN Method
For non-touch-screen printer models, press
to navigate through the settings.
2 Copy the eight‑digit WPS PIN.
3 Open a web browser, and then type the IP address of your access point in the address field.
Notes:
• To know the IP address, see the documentation that came with your access point.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
4 Access the WPS settings. For more information, see the documentation that came with your access point.
5 Enter the eight‑digit PIN, and then save the changes.
Configuring
Wi
‑Fi Direct
Wi-Fi Direct
®
is a Wi-Fi-based peer-to-peer technology that allows wireless devices to connect directly to a Wi-
Fi Direct‑enabled printer without using an access point (wireless router).
1 From the control panel, navigate to:
Settings > Network/Ports > Wi-Fi Direct
For non‑touch‑screen printer models, press
to navigate through the settings.
2 Configure the settings.
• Enable Wi
‑Fi Direct—Enables the printer to broadcast its own Wi‑Fi Direct network.
• Wi
‑Fi Direct Name—Assigns a name for the Wi‑Fi Direct network.
• Wi
‑Fi Direct Password—Assigns the password for negotiating the wireless security when using the
peer‑to-peer connection.
• Show Password on Setup Page—Shows the password on the Network Setup Page.
• Auto-Accept Push Button Requests—Lets the printer accept connection requests automatically.
Note: Accepting push‑button requests automatically is not secured.
Notes:
• By default, the Wi-Fi Direct network password is not visible on the printer display. To show the password,
enable the password peek icon. From the control panel, navigate to Settings > Security > Miscellaneous
> Enable Password/PIN Reveal.
• To know the password of the Wi-Fi Direct network without showing it on the printer display, from the
control panel navigate to Settings > Reports > Network > Network Setup Page.
Set up, install, and configure 47
Connecting a mobile device to the printer
Before connecting your mobile device, make sure that Wi‑Fi Direct has been configured. For more information,
see
“Configuring Wi‑Fi Direct” on page 47.
Connecting using Wi
‑Fi Direct
Note: These instructions apply only to Android mobile devices.
1 From the mobile device, go to the settings menu.
2 Enable Wi
‑Fi, and then tap Wi‑Fi Direct.
3 Select the printer Wi-Fi Direct name.
4
Confirm
the connection on the printer control panel.
Connecting using Wi
‑Fi
1 From the mobile device, go to the settings menu.
2 Tap Wi
‑Fi, and then select the printer Wi-Fi Direct name.
Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct
name.
3 Enter the Wi-Fi Direct password.
Connecting a computer to the printer
Before connecting your computer, make sure to do the following:
• Enable Wi‑Fi Direct
®
in the printer. From the control panel, navigate to:
Settings > Network/Ports > Wi-Fi Direct > Enable Wi
‑Fi Direct > On
• Take note of the Wi‑Fi Direct name. From the control panel, navigate to:
Settings > Network/Ports > Wi-Fi Direct > Wi-Fi Direct Name
• Take note of the Wi‑Fi Direct password. From the control panel, navigate to:
Settings > Network/Ports > Wi-Fi Direct > Wi-Fi Direct Password
Note: You can also configure the Wi‑Fi Direct name and password.
For non-touch-screen printer models, press
to navigate through the settings.
For Windows users
1 Open Printers & scanners, and then click Add a printer or scanner.
2 Click Show Wi-Fi Direct printers, and then select the printer Wi‑Fi Direct name.
3 From the printer display, take note of the eight-digit PIN of the printer.
4 Enter the PIN on the computer.
Note: If the print driver is not already installed, then Windows downloads the appropriate driver.
Set up, install, and configure 48
For Macintosh users
1 Click the wireless icon, and then select the printer Wi‑Fi Direct name.
Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct
name.
2 Type the Wi‑Fi Direct password.
Note: Switch your computer back to its previous network after disconnecting from the Wi-Fi Direct
connection.
Deactivating the Wi
‑Fi network
1 From the printer control panel, navigate to:
Settings > Network/Ports > Network Overview > Active Adapter > Standard Network
For non-touch-screen printer models, press
to navigate through the settings.
2 Follow the instructions on the display.
Checking the printer connectivity
1 Print the Network Setup Page.
From the control panel, navigate to:
Settings > Reports > Network > Network Setup Page
For non-touch-screen printer models, press
to navigate through the settings.
2 Check the first section of the page and confirm that the status is connected.
If the status is not connected, then the LAN drop may be inactive or the network cable may be unplugged
or malfunctioning. Contact your administrator for assistance.
Creating a Cloud Connector profile
We recommend logging in to the printer before you create a profile. To enable a login method, see the
Embedded Web Server
‑
Security Admin Guide.
1 From the home screen, touch Cloud Connector.
2 Select a cloud service provider.
3 Touch Create or
.
4 Type a unique
profile
name.
5 If necessary, enter a PIN.
Note: When using the printer as guest, protect the
profile
with a PIN.
6 Touch OK, and then take note of the authorization code.
Note: The authorization code is valid only for 24 hours.
7 Open a web browser, and then go to
https://lexmark.cloud-connect.co.
Set up, install, and configure 49
8 Click Next, and then accept the Terms of Use.
9 Enter the authorization code, and then click Connect.
10 Log in to your cloud service provider account.
11 Grant permissions.
Note: To complete the authorization process, open the
profile
within 72 hours.
Printing the Menu Settings Page
From the control panel, navigate to:
Settings > Reports > Menu Settings Page
For non‑touch‑screen printer models, press
to navigate through the settings.
Set up, install, and configure 50
Secure the printer
Erasing printer memory
To erase volatile memory or buered data, turn o the printer.
To erase n o n ‑volatile memory or individual settings, device and network settings, security settings, and
embedded solutions, do the following:
1 From the control panel, navigate to:
Settings > Device > Maintenance > Out of Service Erase > Sanitize all information on nonvolatile memory
For non‑touch‑screen printer models, press
to navigate through the settings.
2 Select either Start initial setup or Leave printer
oine
.
Restoring factory default settings
1 From the control panel, navigate to:
Settings > Device > Restore Factory Defaults
For non-touch-screen printer models, press
to navigate through the settings.
2 Select Restore all settings.
Statement of Volatility
Your printer contains various types of memory that can store device and network settings, and user data.
Type of memory Description
Volatile memory Your printer uses standard random access memory
(RAM) to temporarily buer user data during simple print
jobs.
Non-volatile memory Your printer may use two forms of non-volatile memory:
EEPROM and NAND (flash memory). Both types are used
to store operating system, device settings, and network
information.
Erase the content of any installed printer memory in the following circumstances:
• The printer is being decommissioned.
• The printer is being moved to a dierent department or location.
• The printer is being serviced by someone from outside your organization.
• The printer is being removed from your premises for service.
• The printer is being sold to another organization.
Secure the printer 51
Print
Printing from a computer
Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the
document.
1 From the document that you are trying to print, open the Print dialog.
2 If necessary, adjust the settings.
3 Print the document.
Printing from a mobile device
Printing from a mobile device using Lexmark Mobile Print
Lexmark
TM
Mobile Print allows you to send documents and images directly to a supported Lexmark printer.
1 Open the document, and then send or share the document to Lexmark Mobile Print.
Note: Some third‑party applications may not support the send or share feature. For more information, see
the documentation that came with the application.
2 Select a printer.
3 Print the document.
Printing from a mobile device using Lexmark Print
Lexmark Print is a mobile printing solution for mobile devices running on Android
TM
version 6.0 or later. It lets
you send documents and images to network-connected printers and print management servers.
Notes:
• Make sure that you download the Lexmark Print application from the Google Play
TM
store and enable it
in the mobile device.
• Make sure that the printer and the mobile device are connected to the same network.
1 From your mobile device, select a document from the file manager.
2 Send or share the document to Lexmark Print.
Note: Some third‑party applications may not support the send or share feature. For more information, see
the documentation that came with the application.
3 Select a printer, and then adjust the settings, if necessary.
4 Print the document.
Print 52
Printing from a mobile device using Mopria Print Service
Mopria
®
Print Service is a mobile printing solution for mobile devices running on Android version 5.0 or later. It
allows you to print directly to any Mopria‑certified printer.
Note: Make sure that you download the Mopria Print Service application from the Google Play store and
enable it in the mobile device.
1 From your Android mobile device, launch a compatible application or select a document from your file
manager.
2 Tap > Print.
3 Select a printer, and then adjust the settings, if necessary.
4 Tap
.
Printing from a mobile device using AirPrint
The AirPrint software feature is a mobile printing solution that allows you to print directly from Apple devices
to an AirPrint‑certified printer.
Notes:
• Make sure that the Apple device and the printer are connected to the same network. If the network has
multiple wireless hubs, then make sure that both devices are connected to the same subnet.
• This application is supported only in some Apple devices.
1 From your mobile device, select a document from your
file
manager or launch a compatible application.
2 Tap
> Print.
3 Select a printer, and then adjust the settings, if necessary.
4 Print the document.
Printing from a mobile device using Wi
‑Fi Direct®
Wi‑Fi Direct is a printing service that lets you print to any Wi‑Fi Direct‑ready printer.
Note: Make sure that the mobile device is connected to the printer wireless network. For more information,
see
“Connecting a mobile device to the printer” on page 48.
1 From your mobile device, launch a compatible application or select a document from your
file
manager.
2 Depending on your mobile device, do one of the following:
• Tap > Print.
• Tap
> Print.
• Tap
> Print.
3 Select a printer, and then adjust the settings, if necessary.
4 Print the document.
Print 53
Printing from a flash drive
This feature is available only in some printer models.
1 Insert the
flash
drive.
Notes:
• If you insert the flash drive when an error message appears, then the printer ignores the flash drive.
• If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the
display.
2 Select the document that you want to print.
If necessary, configure other print settings.
3 Print the document.
To print another document, select USB Drive.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the
flash
drive or
the printer in the area shown while actively printing, reading, or writing from the memory device.
Supported flash drives and file types
Flash drives
• Lexar JumpDrive S70 (16GB and 32GB)
• SanDisk Cruzer (16GB and 32GB)
• PNY Attache (16GB and 32GB)
Print 54
Notes:
– The printer supports high‑speed flash drives with full‑speed standard.
– Flash drives must support the File Allocation Table (FAT) system.
File types
Documents
PDF (version 1.7 or earlier)
Images
• .dcx
• .gif
• .JPEG or .jpg
• .bmp
• .pcx
• .TIFF or .tif
• .png
Configuring confidential jobs
Using the control panel
1 From the home screen, touch:
Settings > Security > Confidential Print Setup
2 Configure the settings.
Using the Embedded Web Server
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Security > Confidential Print Setup.
3 Configure the settings.
Printing confidential and other held jobs
For Windows users
1 With a document open, click File > Print.
2 Select a printer, and then click Properties, Preferences, Options, or Setup.
3 Click Print and Hold.
Print 55
4 Select Use Print and Hold, and then assign a user name.
5 Select the print job type (Confidential, Repeat, Reserve, or Verify).
If you select Confidential, then secure the print job with a personal identification number (PIN).
6 Click OK or Print.
7 From the printer control panel, release the print job.
• For confidential print jobs, navigate to:
Held jobs > select your user name > Confidential > enter the PIN > select the print job > configure the
settings > Print
• For other print jobs, navigate to:
Held jobs > select your user name > select the print job > configure the settings > Print
Note: For non-touch-screen printer models, press
to navigate through the settings.
For Macintosh users
Using AirPrint
1 With a document open, choose File > Print.
2 Select a printer, and then from the drop-down menu following the Orientation menu, choose PIN Printing.
3 Enable Print with PIN, and then enter a four‑digit PIN.
4 Click Print.
5 From the printer control panel, release the print job. Navigate to:
Held jobs > select your computer name > Confidential > enter the PIN > select the print job > Print
For non-touch-screen printer models, press
to navigate through the settings.
Using the print driver
1 With a document open, choose File > Print.
2 Select a printer, and then from the drop-down menu following the Orientation menu, choose Print and Hold.
3 Choose Confidential Print, and then enter a four‑digit PIN.
4 Click Print.
5 From the printer control panel, release the print job. Navigate to:
Held jobs > select your computer name > Confidential > select the print job > enter the PIN > Print
For non-touch-screen printer models, press
to navigate through the settings.
Printing from a Cloud Connector profile
This feature is available only in some printer models.
1 From the home screen, touch Cloud Connector.
2 Select a cloud service provider, and then select a profile.
Note: For more information on creating a Cloud Connector
profile,
see
“Creating a Cloud Connector
profile” on page 49.
Print 56
3 Touch Print, and then select a file.
If necessary, change the settings.
Note: Make sure to select a supported file.
4 Print the document.
Printing a font sample list
1 From the control panel, navigate to:
Settings > Reports > Print > Print Fonts
For non-touch-screen printer models, press
to navigate through the settings.
2 Select PCL Fonts.
Placing separator sheets between copies
1 From the home screen, navigate to:
Settings > Print > Layout > Separator Sheets > Between Copies
For non-touch-screen printer models, press
to navigate through the settings.
2 Print the document.
Canceling a print job
From the printer control panel
1 Depending on your printer model, do either of the following:
• Press twice, and then press .
• Touch Cancel Job.
2 Select a print job to cancel.
From the computer
1 Depending on the operating system, do either of the following:
• Open the printers folder, and then select your printer.
• From the System Preferences in the Apple menu, navigate to your printer.
2 Select the job to cancel.
Print 57
Adjusting toner darkness
1 From the control panel, navigate to:
Settings > Print > Quality > Toner Darkne ss
For non-touch-screen printer models, press
to navigate through the settings.
2 Adjust the setting.
3 Apply the changes.
Print 58
Copy
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
• Use the ADF for multiple‑page or two-sided
documents.
• Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
• Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
• Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
• Place the document facedown in the corner with the
arrow.
Making copies
1 Load an original document into the ADF tray or on the scanner glass.
Note: To avoid a cropped image, make sure that the original document and the output have the same
paper size.
2 From the control panel, navigate to:
> Copy > specify the number of copies
For non-touch-screen printer models, press
to navigate through the settings.
If necessary, adjust the settings.
3 Copy the document.
Note: To make a quick copy, from the control panel, press
.
Copying photos
1 Place a photo on the scanner glass.
2 From the control panel, navigate to:
> Copy > Content Type > Photo
For non-touch-screen printer models, press
to navigate through the settings.
Copy 59
3 Copy the document.
Copying on letterhead
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Copy > Copy from > select the size of the original document
For non-touch-screen printer models, press
to navigate through the settings.
3 Select Copy To, and then select the paper source that contains the letterhead.
If you loaded the letterhead into the manual feeder, then navigate to:
Copy To > Manual Feeder > select a paper size > Letterhead
4 Copy the document.
Copying on both sides of the paper
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Copy > Sides
For non-touch-screen printer models, press
to navigate through the settings.
3 Adjust the setting.
4 Copy the document.
Reducing or enlarging copies
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Copy > Scale > specify a scale value
For non-touch-screen printer models, press
to navigate through the settings.
Note: Changing the size of the original document or output after setting Scale restores the scale value to
Auto.
3 Copy the document.
Copy 60
Copying multiple pages onto a single sheet
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Copy > Pages per Side
For non-touch-screen printer models, press
to navigate through the settings.
3 Adjust the settings.
4 Copy the document.
Collating copies
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Copy > Collate > On [1,2,1,2,1,2]
For non-touch-screen printer models, press
to navigate through the settings.
3 Copy the document.
Copying cards
1 Load a card on the scanner glass.
2 Depending on your printer model, do either of the following:
• From the home screen, touch Copy > ID Copy.
• From the control panel, navigate to:
ID Card Copy >
3 If necessary, adjust the settings.
4 Copy the document.
Creating a copy shortcut
Note: You may need administrative rights to create a shortcut.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Shortcuts > Add Shortcut.
Copy 61
3 From the Shortcut Type menu, select Copy, and then configure the settings.
4 Apply the changes.
Copy 62
E-mail
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
• Use the ADF for multiple‑page or two-sided
documents.
• Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
• Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
• Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
• Place the document facedown in the corner with the
arrow.
Sending an e-mail
Before you begin, make sure that the SMTP settings are configured. For more information, see
“Configuring
the e‑mail SMTP settings” on page 31.
Using the control panel
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch E-mail, and then enter the needed information.
If necessary, configure the output file type settings.
3 Send the e-mail.
Using a shortcut number
1 Create an e‑mail shortcut.
a Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
b Click Shortcuts > Add Shortcut.
E-mail 63
c From the Shortcut Type menu, select E‑mail, and then configure the settings.
d Apply the changes.
2 Load an original document into the ADF tray or on the scanner glass.
3 From the control panel, navigate to:
Shortcuts > E
‑mail
For non-touch-screen printer models, press
to navigate through the settings.
4 Select the shortcut.
5 Send the e‑mail.
E-mail 64
Fax
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
• Use the ADF for multiple‑page or two-sided
documents.
• Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
• Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
• Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
• Place the document facedown in the corner with the
arrow.
Sending a fax
Note: Make sure that fax is
configured.
For more information, see
“Setting up the printer to fax” on page 22.
Using the control panel
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, select Fax, and then enter the needed information.
If necessary, adjust the settings.
3 Send the fax.
Using the computer
Before you begin, make sure that the fax driver is installed. For more information, see “Installing the fax driver”
on page 44.
For Windows users
1 From the document that you are trying to fax, open the Print dialog.
2 Select the printer, and then click Properties, Preferences, Options, or Setup.
Fax 65
3 Click Fax > Enable fax > Always display settings prior to faxing, and then enter the recipient number.
If necessary, configure other fax settings.
4 Send the fax.
For Macintosh users
1 With a document open, choose File > Print.
2 Select the printer that has
‑ Fax added after its name.
3 In the To
field,
enter the recipient number.
If necessary, configure other fax settings.
4 Send the fax.
Scheduling a fax
Notes:
• These instructions apply only to some printer models.
• Make sure that fax is configured. For more information, see
“Setting up the printer to fax” on page 22.
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Fax > To > enter the fax number > Done.
3 Select Send Time to configure the date and time, and then select Done.
If necessary, configure other fax settings.
4 Send the fax.
Creating a fax destination shortcut
Notes:
• You may need administrative rights to create a shortcut.
• Make sure that fax is configured. For more information, see
“Setting up the printer to fax” on page 22.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Shortcuts > Add Shortcut.
3 From the Shortcut Type menu, select Fax, and then configure the settings.
4 Apply the changes.
Fax 66
Changing the fax resolution
Note: Make sure that fax is
configured.
For more information, see
“Setting up the printer to fax” on page 22.
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
Fax > Resolution
For non-touch-screen printer models, press
to navigate through the settings.
3 Select a setting.
4 Send the fax.
Adjusting the fax darkness
Note: Make sure that fax is configured. For more information, see
“Setting up the printer to fax” on page 22.
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
Fax > Darkness
For non-touch-screen printer models, press
to navigate through the settings.
3 Select a setting.
4 Send the fax.
Printing a fax log
Note: Make sure that fax is configured. For more information, see “Setting up the printer to fax” on page 22.
1 From the control panel, navigate to:
Settings > Reports > Fax
For non-touch-screen printer models, press
to navigate through the settings.
2 Select Fax Job Log or Fax Call Log.
Blocking junk faxes
Note: Make sure that fax is configured. For more information, see
“Setting up the printer to fax” on page 22.
1 From the home screen, navigate to:
Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls
For non-touch-screen printer models, press
to navigate through the settings.
2 Set Block No Name Fax to On.
Fax 67
Holding faxes
Note: Make sure that fax is
configured.
For more information, see
“Setting up the printer to fax” on page 22
1 From the control panel, navigate to:
Settings > Fax > Fax Setup > Fax Receive Settings > Holding Faxes
For non-touch-screen printer models, press
to navigate through the settings.
2 Select a mode.
Forwarding a fax
Note: Make sure that fax is
configured.
For more information, see
“Setting up the printer to fax” on page 22.
1 Create a destination shortcut.
a Open a web browser, and then type the printer IP address in the address
field.
Notes:
• View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
b Click Shortcuts > Add Shortcut.
c Select a shortcut type, and then configure the settings.
Note: Take note of the shortcut number.
d Apply the changes.
2 Click Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls.
3 In the Fax Forwarding menu, select Forward or Print and Forward.
4 In the Forward to menu, select the destination type and then type the shortcut number.
5 Apply the changes.
Fax 68
Scan
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
• Use the ADF for multiple‑page or two-sided
documents.
• Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
• Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
• Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
• Place the document facedown in the corner with the
arrow.
Scanning to a computer
Before you begin, make sure that:
• The printer
firmware
is updated. For more information, see “Updating
firmware”
on page 44.
• The computer and the printer are connected to the same network.
For Windows users
Using Lexmark Scanback Utility
1 From the computer, run Lexmark Scanback Utility, and then click Next.
Note: To download the utility, go to
www.lexmark.com/downloads.
2 Click Setup, and then add the printer IP address.
Note: View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
3 Click Close > Next.
4 Select the size of the original document, and then click Next.
5 Select a
file
format and scan resolution, and then click Next.
6 Type a unique scan profile name, and then click Next.
Scan 69
7 Browse to where you want to save the scanned document, set a file name, and then click Next.
Note: To reus e the scan
profile,
enable Create Shortcut, and then type a unique shortcut name.
8 Click Finish.
9 Load an original document into the automatic document feeder or on the scanner glass.
10 Depending on your printer model, from the control panel, do either of the following:
• Touch Scan to Computer, and then select a scan profile.
Note: Make sure that Scan to Computer is enabled. From the home screen, touch Settings > Device >
Visible Home Screen Icons.
• Navigate to Shortcuts >
> Scan to Computer > , and then select a scan profile.
Using Windows Fax and Scan
Note: Make sure that the printer is added to the computer. For more information, see
“Adding printers to a
computer” on page 43.
1 Load an original document into the automatic document feeder or on the scanner glass.
2 From the computer, open Windows Fax and Scan.
3 From the Source menu, select a scanner source.
If necessary, change the scan settings.
4 Scan the document.
For Macintosh users
Note: Make sure that the printer is added to the computer. For more information, see
“Adding printers to a
computer” on page 43.
1 Load an original document into the automatic document feeder or on the scanner glass.
2 From the computer, do either of the following:
• Open Image Capture.
• Open Printers & Scanners, and then select a printer. Click Scan > Open Scanner.
3 From the Scanner window, do one or more of the following:
• Select where you want to save the scanned document.
• Select the size of the original document.
• To scan from the ADF, select Document Feeder from the Scan Menu or enable Use Document Feeder.
• If necessary,
configure
the scan settings.
4 Click Scan.
Scan 70
Scanning to a flash drive
This feature is available only in some printer models.
1 Load an original document into the ADF tray or on the scanner glass.
2 Insert the flash drive.
3 Touch Scan to USB and adjust the settings if necessary.
Notes:
• To save the scanned document to a folder, touch Scan to, select a folder, and then touch Scan Here.
• If the USB Drive screen does not appear, then touch USB Drive on the control panel.
4 Scan the document.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the
flash
drive or
the printer in the area shown while actively printing, reading, or writing from the memory device.
Scanning to an FTP server
1 Create an FTP shortcut.
a Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
b Click Shortcuts > Add Shortcut.
Scan 71
c From the Shortcut Type menu, select FTP, and then configure the settings.
d Apply the changes.
2 Load an original document into the ADF tray or on the scanner glass.
3 From the control panel, navigate to:
Shortcuts > FTP
For non-touch-screen printer models, press
to navigate through the settings.
4 Select the shortcut.
5 Scan the document.
Scanning to a network folder
1 Create a network folder shortcut.
a Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
b Click Shortcuts > Add Shortcut.
c From the Shortcut Type menu, select Network Folder, and then
configure
the settings.
d Apply the changes.
2 Load an original document into the ADF tray or on the scanner glass.
3 From the home screen, navigate to:
Shortcuts > Network Folder
For non-touch-screen printer models, press
to navigate through the settings.
4 Select the shortcut.
Scanning to a Cloud Connector profile
This feature is available only in some printer models.
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Cloud Connector.
3 Select a cloud service provider, and then select a profile.
Note: For more information on creating a Cloud Connector
profile,
see
“Creating a Cloud Connector
profile”
on page 49.
4 Touch Scan, and then assign a filename and destination folder.
Scan 72
5 Touch Scan Here.
If necessary, change the scan settings.
6 Scan the document.
Scan 73
Use printer menus
Menu map
Device
• Preferences
• Eco‑Mode
• Remote Operator Panel
1
•
Notifications
• Power Management
• Anonymous Data Collection
• Restore Factory Defaults
• Maintenance
• Visible Home Screen Icons
2
•
About this Printer
Print
•
Layout
• Setup
• Quality
• PDF
2
• PostScript
2
•
PCL
• Image
Paper
•
Tray Configuration • Media Configuration
Copy Copy Defaults
Fax Fax Defaults
E‑mail
1
•
E‑mail Setup • E‑mail Defaults
FTP
1
FTP Defaults
USB Drive
2
•
Flash Drive Scan • Flash Drive Print
Network/Ports
•
Network Overview
• Wireless
• Wi‑Fi Direct
• Ethernet
• TCP/IP
• SNMP
• IPSec
• 802.1x
• LPD Configuration
• HTTP/FTP Settings
• USB
• Restrict external network access
Security
1
•
Login methods
• Certificate Management
• Schedule USB Devices
2
•
Login Restrictions
• Confidential Print Setup
• Erase Temporary Data Files
• Miscellaneous
Cloud Connector
2
Enable/Disable Connectors
Reports
•
Menu Settings Page
• Device
• Print
• Shortcuts
• Fax
• Network
Troubleshooting
• Print Quality Test Pages • Cleaning the Scanner
1
In some printer models, this menu can be configured only from the Embedded Web Server.
2
Available only in some printer models.
Use printer menus 74
Device
Preferences
Menu item Description
Display Language
[List of languages]
Set the language of the text that appears on the display.
Country/Region
[List of countries or regions]
Identify the country or region where the printer is configured
to operate.
Run initial setup
No*
Ye s
Run the setup wizard.
Keyboard
Keyboard Type
[List of languages]
Select a language as a keyboard type.
Note: All the Keyboard Type values may not appear or may
require special hardware to appear.
Displayed information
Display Text 1 (IP Address*)
Display Text 2 (Date/Time*)
Custom Text 1
Custom Text 2
Specify the information to appear on the home screen.
Date and Time
Configure
Current Date and Time
Manually Set Date and Time
Date Format (MM‑DD‑YYYY*)
Time Format (12 hour A.M./P.M.*)
Time Zone
Configure the printer date and time.
Date and Time
Network Time Protocol
Enable NTP (On*)
NTP Server
Enable Authentication (None*)
Configure the settings for Network Time Protocol (NTP).
Note: When Enable Authentication is set to MD5 key, Key ID
and Password appear.
Paper Sizes
U.S.*
Metric
Specify the unit of measurement for paper sizes.
Note: The country or region selected in the initial setup
wizard determines the initial paper size setting.
Screen Brightness
20–100% (100*)
Adjust the brightness of the display.
Note: This feature is available only in some printer models.
Flash Drive Access
Disabled
Enabled*
Enable access to the flash drive.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 75
Menu item Description
One Page Flatbed Scanning
On
O*
Set copies from the scanner glass to only one page at a time.
Screen Timeout
5–300 (60*)
Set the idle time in seconds before the display shows the home
screen, or before the printer logs out a user account
automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
Eco-Mode
Menu item Description
Print
Sides
1‑Sided*
2‑Sided
Specify whether to print on one side or two sides of the paper.
Print
Pages per Side
O*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of paper.
Print
Toner Darkness
Light
Normal*
Dark
Determine the lightness or darkness of text or images.
Copy
Sides
1 sided to 1 sided*
1 sided to 2 sided
Specify whether to print on one side or both sides of the paper.
Copy
Pages per Side
O*
2 Portrait pages
4 Portrait pages
2 Landscape pages
4 Landscape pages
Specify the number of page images to print on one side of a
sheet of paper.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 76
Menu item Description
Copy
Darkness
1‑9 (5*)
Adjust the darkness of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Remote Operator Panel
Menu item Description
External VNC Connection
Don’t Allow*
Allow
Connect an external Virtual Network Computing (VNC) client
to the remote control panel.
Authentication Type
None*
Standard Authentication
Set the authentication type when accessing the VNC client
server.
VNC Password Specify the password to connect to the VNC client server.
Note: This menu item appears only if Authentication Type is
set to Standard Authentication.
Note: An asterisk (*) next to a value indicates the factory default setting.
Notifications
Menu item Description
ADF Loaded Beep
O
On*
Enable a sound when loading paper into the ADF.
Alarm Control
O
Single*
Continuous
Set the number of times that the alarm sounds when the printer
requires user intervention.
Supplies
Show Supply Estimates
Show estimates*
Do not show estimates
Show the estimated status of the supplies.
Supplies
Cartridge Alarm
O*
Single
Continuous
Set the number of times that the alarm sounds when the
cartridge is low.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 77
Menu item Description
Supplies
Custom Supply Notifications
Configure notification settings when the printer requires user
intervention.
Note: This menu item appears only in the Embedded Web
Server.
E
‑mail Alerts Setup
E‑mail Setup
Primary SMTP Gateway
Primary SMTP Gateway Port (25*)
Secondary SMTP Gateway
Secondary SMTP Gateway Port (25*)
SMTP Timeout (30 seconds*)
Reply Address
Always use SMTP default Reply Address
(O*)
Use SSL/TLS (Disabled*)
Require Trusted Certificate (On*)
SMTP Server Authentication
(No authentication required*)
Device‑Initiated E‑mail (None*)
Device Userid
Device Password
NTLM Domain
Configure the e‑mail settings of the printer.
Error Prevention
Jam Assist
O
On*
Set the printer to check for jammed paper automatically.
Error Prevention
Auto Continue
Disabled
Enabled* (5 seconds)
Auto Continue Time
Let the printer continue processing or printing a job
automatically after clearing certain attendance conditions.
Error Prevention
Auto Reboot
Auto Reboot (Reboot always*)
Set the printer to restart when an error occurs.
Error Prevention
Auto Reboot
Max Auto Reboots (2*)
Set the number of automatic reboots that the printer can
perform.
Error Prevention
Auto Reboot
Auto Reboot Window (720*)
Set the number of seconds before the printer performs an
automatic reboot.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 78
Menu item Description
Error Prevention
Auto Reboot
Auto Reboot Counter
Show a read‑only information of the reboot counter.
Error Prevention
Display Short Paper Error
On
Auto‑clear*
Set the printer to show a message when a short paper error
occurs.
Note: Short paper refers to the size of the paper loaded.
Error Prevention
Page Protect
O*
On
Set the printer to process the entire page into the memory
before printing it.
Jam Content Recovery
Jam Recovery
O
On
Auto*
Set the printer to reprint jammed pages.
Jam Content Recovery
Scanner Jam Recovery
Job level
Page level*
Specify how to restart a scan job after resolving a paper jam.
Note: An asterisk (*) next to a value indicates the factory default setting.
Power Management
Menu item Description
Sleep Mode Profile
Print from Sleep Mode
Stay awake after printing
Enter Sleep Mode after printing*
Set the printer to stay in Ready mode or return to Sleep mode
after printing.
Timeouts
Sleep Mode
1–120 minutes (15*)
Set the idle time before the printer begins operating in Sleep
mode.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 79
Menu item Description
Timeouts
Hibernate Timeout
Disabled
1 hour
2 hours
3 hours
6 hours
1 day
2 days
3 days*
1 week
2 weeks
1 month
Set the time before the printer turns o.
Timeouts
Hibernate Timeout on Connection
Hibernate
Do Not Hibernate*
Set Hibernate Timeout to turn o the printer while an active
Ethernet connection exists.
Note: An asterisk (*) next to a value indicates the factory default setting.
Anonymous Data Collection
Menu item Description
Anonymous Data Collection
Device Usage and Performance
Information
None*
Send printer usage and performance information to Lexmark.
Note: Anonymous Data Send Time appears only when you set
Anonymous Data Collection to Device Usage and Performance.
Anonymous Data Send Time
Start Time
Stop Time
Note: An asterisk (*) next to a value indicates the factory default setting.
Restore Factory Defaults
Menu item Description
Restore Settings
Restore all settings
Restore printer settings
Restore network settings
Restore fax settings
Restore the printer factory default settings.
Use printer menus 80
Maintenance
Config Menu
Menu item Description
USB Configuration
USB PnP
1*
2
Change the USB driver mode of the printer to improve its
compatibility with a personal computer.
USB Configuration
USB Scan to Local
On*
O
Set whether the USB device driver enumerates as a USB
Simple device (single interface) or as a USB Composite device
(multiple interfaces).
USB Configuration
USB Speed
Full
Auto*
Set the USB port to run at full speed and disable its high‑speed
capabilities.
Tray Configuration
Show Tray Insert Message
O
Only for unknown sizes*
Always
Show message about the tray status.
Tray Configuration
A5 Loading
Short Edge
Long Edge*
Specify the page orientation when loading A5 paper size.
Tray Configuration
Paper Prompts
Auto*
Manual Paper
Set the paper source that the user fills when a prompt to load
paper appears.
Tray Configuration
Envelope Prompts
Auto*
Manual Envelope
Set the paper source that the user fills when a prompt to load
envelope appears.
Tray Configuration
Action for Prompts
Prompt user*
Continue
Use current
Set the printer to resolve paper- or envelope-related change
prompts.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 81
Menu item Description
Reports
Menu Settings Page
Event Log
Event Log Summary
Print reports about printer menu settings, status, and event
logs.
Supply Usage And Counters
Clear Supply Usage History
Reset the supply page counter or view the total printed pages.
Printer Emulations
PS Emulation
O*
On
Set the printer to recognize and use the PS data stream.
Note: This menu item appears only in some printer models.
Printer Emulations
Emulator Security
Page Timeout (60*)
Set the page timeout during emulation.
Printer Emulations
Emulator Security
Reset Emulator After Job
(O*)
Reset the emulator after a print job.
Printer Emulations
Emulator Security
Disable Printer Message Access (On*)
Disable access to the printer message during emulation.
Fax Configuration
Fax Low Power Support
Disable Sleep
Permit Sleep
Auto*
Specify the printer power setting when it is in fax mode.
Print Configuration
Font Sharpening
0–150 (24*)
Set a text point-size value below which the high‑frequency
screens are used when printing font data.
Print Configuration
Print Density
Disabled
1–5 (3*)
Copy Density
Disabled
1–5 (3*)
Adjust the toner density when printing or copying documents.
Device Operations
Quiet Mode
On
O*
Set the printer to reduce the amount of noise that it makes when
printing.
Note: Enabling this setting slows down the overall
performance of the printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 82
Menu item Description
Device Operations
Panel Menus
Enable*
Disable
Set the printer to enable access to the control panel menus.
Note: This menu item appears only in the Embedded Web
Server.
Device Operations
Clear Custom Status
Erase all custom messages.
Device Operations
Clear all remotely‑installed messages
Erase messages that were remotely installed.
Device Operations
Automatically Display Error Screens
On*
O
Show existing error messages on the display after the printer
remains inactive on the home screen for a length of time equal
to the Screen Timeout setting.
Note: This menu item appears only in some printer models.
Scanner Configuration
Scanner Manual Registration
Print Quick Test
Print a Quick Test target page.
Note: Make sure that the margin spacing on the target page
is uniform all the way around the target. If it is not, then the
printer margins may need to be reset.
Scanner Configuration
Scanner Manual Registration
Front ADF Registration
Flatbed Registration
Manually register the flatbed and ADF after replacing the ADF,
scanner glass, or controller board.
Scanner Configuration
Edge Erase
ADF Edge Erase
0–6 (3*)
Flatbed Edge Erase
0–6 (3*)
Set the size, in millimeters, of the no‑print area around an ADF
or flatbed scan job.
Scanner Configuration
Disable Scanner
Enabled*
Disabled
ADF Disabled
Disable the scanner if it is not working properly.
Scanner Configuration
Ti
Byte Order
CPU Endianness*
Little Endian
Big Endian
Set the byte order of a TIFF‑formatted scan output.
Scanner Configuration
Exact Ti Rows Per Strip
On*
O
Set the RowsPerStrip tag value of a TIFF‑formatted scan output.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 83
Out of Service Erase
Menu item Description
Printer Memory Last Sanitized
Sanitize all information on nonvolatile memory
Erase all printer and network settings
Erase all shortcuts and shortcut settings
Clear all settings and shortcuts that are stored in the printer.
Note: Erase all shortcuts and shortcut settings is available only in
some printer models.
Visible Home Screen Icons
Menu Description
Copy
E
‑mail
Fax
Status/Supplies
Job Queue
Change Language
Held Jobs
USB
Scan to Computer
Specify which icons to show on the home screen.
About this Printer
Menu item Description
Asset Tag Describe the printer. The maximum length is 32 characters.
Printer’s Location Identify the printer location. The maximum length is 63 characters.
Contact Personalize the printer name. The maximum length is 63 characters.
Export Configuration File to USB* Export configuration files to a flash drive.
Export Compressed Logs to USB* Export compressed log files to a flash drive.
Send Logs
Cancel
Send
Send diagnostic information to Lexmark.
* This menu item appears only in some printer models.
Use printer menus 84
Print
Layout
Menu item Description
Sides
1‑sided*
2‑sided
Specify whether to print on one side or two sides of the paper.
Flip Style
Long Edge*
Short Edge
Determine which side of the paper (long edge or short edge) is bound when
performing two‑sided printing.
Note: Depending on the option selected, the printer automatically osets
each printed information of the page to bind the job correctly.
Blank Pages
Print
Do Not Print*
Print blank pages that are included in a print job.
Collate
O [1,1,1,2,2,2]
On [1,2,1,2,1,2]*
Keep the pages of a print job stacked in sequence, particularly when printing
multiple copies of the job.
Separator Sheets
None*
Between Copies
Between Jobs
Between Pages
Insert blank separator sheets when printing.
Separator Sheet Source
Tray [x] (1*)
Specify the paper source for the separator sheet.
Pages per Side
O*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of paper.
Pages per Side Ordering
Horizontal*
Reverse Horizontal
Vertical
Reverse Vertical
Specify the positioning of multiple page images when using Pages per Side.
Note: The positioning depends on the number of page images and their
page orientation.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 85
Menu item Description
Pages per Side Orientation
Auto*
Landscape
Portrait
Specify the orientation of a multiple‑page document when using Pages per
Side.
Pages per Side Border
None*
Solid
Print a border around each page image when using Pages per Side.
Copies
1–9999 (1*)
Specify the number of copies for each print job.
Print Area
Normal*
Whole Page
Set the printable area on a sheet of paper.
Note: An asterisk (*) next to a value indicates the factory default setting.
Setup
Menu item Description
Printer Language
PCL Emulation
PS Emulation
Set the printer language.
Note: Setting a printer language default does not prevent a software
program from sending print jobs that use another printer language.
Resource Save
On
O*
Determine what the printer does with downloaded resources, such as
fonts and macros, when it receives a job that requires more than the
available memory.
Notes:
• When set to O, the printer retains downloaded resources only until
memory is needed. Resources associated with the inactive printer
language are deleted.
• When set to On, the printer preserves all the permanent
downloaded resources across all language switches. When
necessary, the printer shows memory full messages instead of
deleting permanent resources.
Print All Order
Alphabetical*
Newest First
Oldest First
Specify the order you choose to print all held and confidential jobs.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 86
Quality
Menu item Description
Print Resolution
300 dpi
600 dpi*
1200 Image Q
2400 Image Q
Set the resolution for the text and images on the printed output.
Note: Resolution is determined in dots per inch or image quality.
Toner Darkness
Light
Normal*
Dark
Determine the lightness or darkness of text images.
Halftone
Normal*
Detail
Enhance the printed output to have smoother lines with sharper edges.
Note: An asterisk (*) next to a value indicates the factory default setting.
PDF
Menu item Description
Scale To Fit
Ye s
No*
Scale the page content to fit the selected paper size.
Annotations
Print
Do Not Print*
Specify whether to print annotations in the PDF.
Print PDF Error
O
On*
Enable the printing of PDF error.
Note: An asterisk (*) next to a value indicates the factory default setting.
PostScript
Menu item Description
Print PS Error
O*
On
Print a page that describes the PostScript® error.
Note: When an error occurs, processing of the job stops, the printer
prints an error message, and the rest of the print job is
flushed.
Minimum Line Width
1–30 (2*)
Set the minimum stroke width of any job printed in 1200 dpi.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 87
Menu item Description
Lock PS Startup Mode
O
On*
Disable the SysStart file.
Wait Timeout
Disabled
Enabled*
Enable the printer to wait for more data before canceling a print job.
Wait Timeout Time
15–65535 (40*)
Set the time in seconds for the printer to wait for more data before
canceling a print job.
Note: This menu item appears only when Wait Timeout is enabled.
Note: An asterisk (*) next to a value indicates the factory default setting.
PCL
Menu item Description
Font Name
[List of available fonts] (Courier*)
Select a font from the specified font source.
Symbol Set
[List of available symbol set] (10U
PC‑8*)
Specify the symbol set for each font name.
Note: A symbol set is a set of alphabetic and numeric characters,
punctuation, and special symbols. Symbol sets support the
dierent
languages or specific programs such as math symbols for scientific text.
Pitch
0.08–100 (10*)
Specify the pitch for fixed or monospaced fonts.
Note: Pitch refers to the number of
fixed
‑space characters in a horizontal
inch of type.
Orientation
Portrait*
Landscape
Reverse Portrait
Reverse Landscape
Specify the orientation of text and graphics on the page.
Lines per Page
1–255
Specify the number of lines of text for each page printed through the PCL
®
data stream.
Notes:
• This menu item activates vertical escapement that causes the
selected number of requested lines to print between the default
margins of the page.
• 60 is the U.S. factory default setting. 64 is the international factory
default setting.
PCL5 Minimum Line Width
1–30 (2*)
Set the initial minimum stroke width of any job printed in 1200 dpi.
PCLXL Minimum Line Width
1–30 (2*)
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 88
Menu item Description
A4 Width
198 mm*
203 mm
Set the width of the logical page on A4‑size paper.
Note: Logical page is the space on the physical page where data is
printed.
Auto CR after LF
O*
On
Set the printer to perform a carriage return after a line feed control
command.
Note: Carriage return is a mechanism that commands the printer to move
the position of the cursor to the first position on the same line.
Auto LF after CR
O*
On
Set the printer to perform a line feed after a carriage return control
command.
Print Timeout
Disabled
Enabled*
Enable the printer to end a print job after it has been idle for the specified
amount of time in seconds.
Print Timeout Time
1–255 (90*)
Set the time in seconds for the printer to end a print job after it has been
idle.
Note: This menu item appears only when Print Timeout is enabled.
Note: An asterisk (*) next to a value indicates the factory default setting.
Image
Menu item Description
Auto Fit
On
O*
Select the best available paper size and orientation setting for an image.
Note: When set to On, this menu item overrides the scaling and orientation
settings for the image.
Invert
O*
On
Invert bitonal monochrome images.
Note: This menu item does not apply to GIF or JPEG image formats.
Scaling
Anchor Top Left
Best Fit*
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Adjust the image to fit the printable area.
Note: When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Orientation
Portrait*
Landscape
Reverse Portrait
Reverse Landscape
Specify the orientation of text and graphics on the page.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 89
Paper
Tray Configuration
Menu item Description
Default Source
Tray [x] (1*)
Manual Paper
Manual Envelope
Set the paper source for all print jobs.
Paper Size/Type
Tray [x] (1*)
Manual Paper
Manual Envelope
Specify the paper size or paper type loaded in each paper source.
Substitute Size
O
Letter/A4
All Listed*
Set the printer to substitute a specified paper size if the requested size is not
loaded in any paper source.
Notes:
•
O
prompts the user to load the required paper size.
• Letter/A4 prints an A4‑size document on letter when loading letter, and
letter‑size jobs on A4 paper size when loading A4.
• All Listed substitutes Letter/A4.
Note: An asterisk (*) next to a value indicates the factory default setting.
Media Configuration
Universal Setup
Menu item Description
Units of Measure
Inches
Millimeters
Specify the unit of measurement for the universal paper.
Note: Inches is the U.S. factory default setting. Millimeters is the
international factory default setting.
Portrait Width
3.00–14.17 inches (8.50*)
76–360 mm (216*)
Set the portrait width of the universal paper.
Portrait Height
3.00–14.17 inches (14*)
76–360 mm (356*)
Set the portrait height of the universal paper.
Feed Direction
Short Edge*
Long Edge
Set the printer to pick paper from the short edge or long edge
direction.
Note: Long Edge appears only when the longest edge is shorter
than the maximum width supported.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 90
Custom Scan Sizes
Menu item Description
Custom Scan Size [x]
Scan Size Name
Width
1–8.50 inches (8.50*)
25–216 mm (216*)
Height
1–14 inches (11*)
25–356 mm (279*)
Orientation
Portrait*
Landscape
2 scans per side
O*
On
Assign a scan size name and configure the scan settings.
Note: An asterisk (*) next to a value indicates the factory default setting.
Media Types
Menu item Description
Plain Paper
Card Stock
Recycled
Labels
Bond
Envelope
Letterhead
Preprinted
Colored Paper
Light
Heavy
Specify the texture, weight, and orientation of the paper loaded.
Use printer menus 91
Copy
Copy Defaults
Menu item Description
Content Type
Te xt
Te xt /P ho t o*
Photo
Graphics
Improve the output result based on the content of the original document.
Sides
1 sided to 1 sided*
1 sided to 2 sided
Specify the scanning behavior based on the original document.
Pages per Side
O*
2 Portrait pages
4 Portrait pages
2 Landscape pages
4 Landscape pages
Specify the number of page images to print on one side of a sheet of paper.
Print Page Borders
O*
On
Place a border around each image when printing multiple pages on a single
page.
Collate
O [1,1,1,2,2,2]
On [1,2,1,2,1,2]*
Print multiple copies in sequence.
“Copy from” Size
[List of paper sizes]
Set the paper size of the original document.
Note: Letter is the U.S. factory default setting. A4 is the international factory
default setting.
“Copy to” Source
Tray [x] (1*)
Manual Feeder
Auto Size Match
Specify the paper source for the copy job.
Darkness
1 to 9 (5*)
Adjust the darkness of the scanned image.
Number of Copies
1–9999 (1*)
Specify the number of copies.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 92
Advanced Imaging
Menu item Description
Contrast
Best for Content*
‑0
‑1
‑2
‑3
‑4
‑5
Specify the contrast of the output.
Background Removal
Level
‑4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Scan Edge to Edge
O*
On
Allow edge‑to‑edge scanning of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax
Fax Defaults
Fax Mode
Menu item Description
Fax Mode
Fax
Fax Server
Disabled
Select a fax mode.
Notes:
• Depending on your printer model, the factory default
setting may vary.
• Fax Server is available only in some printer models.
Fax Setup
General Fax settings
Menu item Description
Fax Name Identify your fax machine.
Fax Number Identify your fax number.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 93
Menu item Description
Fax ID
Fax Name
Fax Number*
Notify fax recipients of your fax name or fax number.
Memory Use
All receive
Mostly receive
Equal*
Mostly send
All send
Set the amount of internal printer memory allocated for faxing.
Note: This menu item prevents memory buer conditions and failed faxes.
Cancel Faxes
Allow*
Don't Allow
Cancel outgoing faxes before they are transmitted, or cancel incoming faxes
before they finish printing.
Fax Number Masking
O*
From Left
From Right
Specify the format for masking an outgoing fax number.
Digits to Mask
0–58 (0*)
Specify the number of digits to mask in an outgoing fax number.
Enable Line Connected
Detection
On*
O
Determine whether a telephone line is connected to the printer.
Note: Detection takes place when turning on the printer and before each call.
Optimize Fax Compatibility Configure the printer fax functionality for optimal compatibility with other fax
machines.
Fax Transport
T.38
Analog
G.711
etherFAX
Set the fax transport method.
Notes:
• This menu item appears only if an etherFAX or Fax over IP (FoIP) license
bundle is installed in the printer.
• Depending on your printer model, the factory default settings may vary.
Note: An asterisk (*) next to a value indicates the factory default setting.
HTTPS Fax Settings
Note: This menu appears only if Fax Transport is set to etherFAX.
Menu item Description
HTTPS service URL Specify the etherFAX service URL.
HTTPS Proxy Specify a proxy server URL.
HTTPS Proxy User Specify the user name and password for the proxy server.
HTTPS Proxy Password
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 94
Menu item Description
Fax Send Encryption
Disabled
Enabled*
Required
Enable encryption for outgoing fax messages.
Fax Receive Encryption
Disabled
Enabled*
Required
Enable encryption for incoming fax messages.
HTTPS Fax Status Show the etherFAX communication status.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Send Settings
Menu item Description
Resolution
Standard*
Fine
Super Fine
Ultra Fine
Set the resolution of the scanned image.
Note: A higher resolution increases fax transmission time and requires more
memory.
Original Size
[List of paper sizes] (Mixed
Sizes*)
Specify the size of the original document.
Orientation
Portrait*
Landscape
Specify the orientation of the original document.
Note: This menu item appears only in some printer models.
Sides
O*
Short Edge
Long Edge
Specify the orientation of the original document when scanning on both sides
of the document.
Note: This menu item appears only in some printer models.
Content Type
Te xt *
Te xt /P ho t o
Photo
Graphics
Improve the output result based on the content of the original document.
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Behind a PABX
On
O*
Set the printer to dial a fax number without waiting to recognize the dial tone.
Note: Private Automated Branch Exchange (PABX) is a telephone network that
allows a single access number to
oer
multiple lines to outside callers.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 95
Menu item Description
Dial Mode
To ne *
Pulse
Specify the dial mode for incoming or outgoing faxes.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
Cyan ‑ Red
-4 to 4 (0*)
Magenta ‑ Green
-4 to 4 (0*)
Ye l l o w ‑ Blue
-4 to 4 (0*)
Adjust the color intensity during scanning.
Contrast
Best for Content*
0
1
2
3
4
5
Set the contrast of the output.
Background Removal
Level
‑4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Scan Edge to Edge
On
O*
Allow edge‑to‑edge scanning of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Automatic Redial
0–9 (5*)
Adjust the number of redial attempts based on the activity levels of recipient fax
machines.
Redial Frequency
1–200 minutes (3*)
Increase the time between redial attempts to increase the chance of sending
fax successfully.
Enable ECM
On*
O
Activate Error Correction Mode (ECM) for fax jobs.
Note: ECM detects and corrects errors in the fax transmission process caused
by telephone line noise and poor signal strength.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 96
Menu item Description
Enable Fax Scans
On*
O
Fax documents that are scanned at the printer.
Driver to Fax
On*
O
Allow the print driver to send fax.
Allow Save as Shortcut
On*
O
Save fax numbers as shortcuts on the printer.
Max Speed
33600*
14400
9600
4800
2400
Set the maximum speed for sending fax.
Enable Color Fax Scans
O
by Default*
On by Default
Never Use
Always Use
Enable color scans for fax.
Auto Convert Color Faxes to
Mono Faxes
On*
O
Convert all outgoing color faxes to black and white.
Confirm Fax Number
O*
On
Ask the user to confirm the fax number.
Dial Prefix Set a dialing prefix.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Receive Settings
Menu item Description
Rings to Answer
1–25 (3*)
Set the number of rings for incoming fax.
Auto Reduction
On*
O
Scale incoming fax to fit on the page.
Paper Source
Tray [X]
Auto*
Set the paper source for printing incoming fax.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 97
Menu item Description
Sides
On
O*
Print on both sides of the paper.
Separator Sheets
None*
Before Job
After Job
Specify whether to insert blank separator sheets when printing.
Separator Sheet Source
Tray [X] (1*)
Specify the paper source for the separator sheet.
Fax Footer
On
O*
Print the transmission information at the bottom of each page from a received
fax.
Fax Footer Time Stamp
Receive*
Print
Print the time stamp at the bottom of each page from a received fax.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Enable Fax Receive
On*
O
Set the printer to receive fax.
Enable Color Fax Receive
On*
O
Set the printer to receive fax in color.
Enable Caller ID
On
O*
Show the number that is sending the incoming fax.
Block No Name Fax
On
O*
Block incoming faxes sent from devices with no station ID or fax ID specified.
Answer On
All Rings*
Single Ring Only
Double Ring Only
Triple Ring Only
Single or Double Rings Only
Single or Triple Rings Only
Double or Triple Rings Only
Set a distinctive ring pattern for incoming fax.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 98
Menu item Description
Auto Answer
On*
O
Set the printer to receive fax automatically.
Fax Forwarding
Print*
Print and Forward
Forward
Specify whether to forward received fax.
Forward To
Destination 1
Destination 2
Specify where to forward received fax.
Note: This menu item appears only when Fax Forwarding is set to Print and
Forward or Forward.
Max Speed
33600*
14400
9600
4800
2400
Set the maximum speed for transmitting fax.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Log settings
Menu item Description
Transmission Log Frequency
Always*
Never
Only for Error
Specify how often the printer creates a transmission log.
Transmission Log Action
Print
O
On*
E‑mail
O*
On
Print or e‑mail a log for successful fax transmission or transmission error.
Receive Error Log
Print Never*
Print on Error
Print a log for fax‑receive failures.
Auto Print Logs
On*
O
Print all fax activity.
Log Paper Source
Tray [x] (1*)
Specify the paper source for printing logs.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 99
Menu item Description
Logs Display
Remote Fax Name*
Dialed Number
Identify the sender by remote fax name or fax number.
Enable Job Log
On*
O
View a summary of all fax jobs.
Enable Call Log
On*
O
View a summary of fax dialing history.
Note: An asterisk (*) next to a value indicates the factory default setting.
Speaker settings
Menu item Description
Speaker Mode
Always
O*
Always On
On until Connected
Set the fax speaker mode.
Speaker Volume
Low*
High
Adjust the fax speaker volume.
Ringer Volume
O*
On
Enable the ringer volume.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Server Setup
Note: This menu is available only in some printer models
General Fax Settings
Menu item Description
To Fo rmat Specify a fax recipient.
Note: If you want to use the fax number, then type the number sign (#) before
a number.
Reply Address Specify a reply address for sending fax.
Subject Specify the fax subject and message.
Message
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 100
Menu item Description
Enable analog receive
O*
On
Set the printer to receive analog faxes.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Server E‑mail Settings
Menu item Description
Use E‑mail SMTP Server
On*
O
Use the Simple Mail Transfer Protocol (SMTP) settings for e‑mail in receiving
and sending faxes.
Note: When set to On, all other settings of the Fax Server E‑mail Settings
menu do not appear.
Primary SMTP Gateway Type the IP address or host name of the primary SMTP server.
Primary SMTP Gateway Port
1–65535 (25*)
Enter the port number of the primary SMTP server.
Secondary SMTP Gateway Type the server IP address or host name of your secondary or backup SMTP
server.
Secondary SMTP Gateway Port
1–65535 (25*)
Enter the server port number of your secondary or backup SMTP server.
SMTP Timeout
5–30 (30*)
Set the time before the printer times out if the SMTP server does not respond.
Reply Address Specify a reply address for sending fax.
Use SSL/TLS
Disabled*
Negotiate
Required
Specify whether to send fax using an encrypted link.
Require Trusted Certificate
O
On*
Specify a trusted certificate when accessing the SMTP server.
SMTP Server Authentication
No authentication required*
Login / Plain
NTLM
CRAM‑MD5
Digest‑MD5
Kerberos 5
Set the authentication type for the SMTP server.
Device
‑Initiated E‑mail
None*
Use Device SMTP Credentials
Specify whether credentials are required for device‑initiated e‑mail.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 101
Menu item Description
User‑Initiated E‑mail
None*
Use Device SMTP Credentials
Use Session User ID and
Password
Use Session E‑mail address
and Password
Prompt user
Specify whether credentials are required for user‑initiated e‑mail.
Use Active Directory Device
Credentials
O*
On
Enable user credentials and group destinations to connect to the SMTP server.
Device Userid Specify the user ID and password to connect to the SMTP server.
Device Password
Kerberos 5 REALM Specify the realm for the Kerberos 5 authentication protocol.
NTLM Domain Specify the domain name for the NTLM security protocol.
Disable "SMTP server not set
up" error
O*
On
Hide the “SMTP server not set up” error message.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Server Scan Settings
Menu item Description
Image Format
TIFF (.tif)
PDF (.pdf)*
XPS (.xps)
Specify the file format for the scanned image.
Content Type
Te xt *
Te xt /P ho t o
Photo
Graphics
Improve the output result based on the content of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 102
Menu item Description
Content Source
Black and White Laser
Color Laser*
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the source of the original document.
Fax Resolution
Standard*
Fine
Super Fine
Ultra Fine
Set the fax resolution.
Sides
O*
Short Edge
Long Edge
Specify the orientation of the original document when scanning on both sides
of the document.
Darkness
1–9 (5*)
Set the darkness of the output.
Orientation
Portrait*
Landscape
Specify the orientation of text and graphics on the page.
Original Size
[List of paper sizes]
Set the paper size of the original document.
Notes:
• Mixed Sizes is the U.S. factory default setting. A4 is the international
factory default setting.
• This setting may vary depending on your printer model.
Use Multi
‑Page TIFF
O
On*
Choose between single‑ and multiple‑page TIFF files.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 103
E-mail
E
‑mail Setup
Menu item Description
Primary SMTP Gateway Type the IP address or host name of the primary SMTP server for sending e-
mail.
Primary SMTP Gateway Port
1–65535 (25*)
Enter the port number of the primary SMTP server.
Secondary SMTP Gateway Type the server IP address or host name of your secondary or backup SMTP
server.
Secondary SMTP Gateway Port
1–65535 (25*)
Enter the server port number of your secondary or backup SMTP server.
SMTP Timeout
5–30 seconds (30*)
Set the time before the printer times out if the SMTP server does not respond.
Reply Address Specify a reply address in the e‑mail.
Always use SMTP default Reply
Address
On
O*
Always use the default reply address in the SMTP server.
Use SSL/TLS
Disabled*
Negotiate
Required
Specify whether to send e‑mail using an encrypted link.
Require Trusted Certificate
O
On*
Require a trusted certificate when accessing the SMTP server.
SMTP Server Authentication
No authentication required*
Login / Plain
NTLM
CRAM‑MD5
Digest‑MD5
Set the authentication type for the SMTP server.
Device
‑Initiated E‑mail
None*
Use Device SMTP Credentials
Specify whether credentials are required for device‑initiated e‑mail.
Device Userid Specify the user ID and password to connect to the SMTP server.
Device Password
NTLM Domain Specify the domain name for the NTLM security protocol.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 104
E‑mail Defaults
Menu item Description
Subject Specify the e‑mail subject and message.
Message
File Name Specify the filename for the scanned image.
Format
PDF (.pdf)*
TIFF (.tif)
JPEG (.jpg)
Specify the file format for the scanned image.
PDF Settings
PDF Version
1.3
1.4
1.5*
1.6
1.7
Archival Version
A‑1a*
A‑1b
Secure
O*
On
Archival (PDF/A)
O*
On
Set the PDF format of the scanned image.
Note: Archival Version and Archival (PDF/A) appear only if PDF Version is set
to 1.4.
Content Type
Te xt
Te xt /P ho t o*
Photo
Graphics
Improve the output result based on the content of the original document.
Color
Black and White
Gray
Color*
Auto
Specify the color when scanning an image.
Resolution
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Set the resolution of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 105
Menu item Description
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Orientation
Portrait*
Landscape
Specify the orientation of the original document.
Note: This menu item appears only in some printer models.
Original Size
[List of paper sizes]
Set the paper size of the original document.
Note: Mixed Sizes is the factory default setting.
Sides
O*
Short Edge
Long Edge
Specify the orientation of the original document when scanning on both sides
of the document.
Note: This menu item appears only in some printer models.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
Cyan ‑ Red
-4 to 4 (0*)
Magenta ‑ Green
-4 to 4 (0*)
Ye l l o w ‑ Blue
-4 to 4 (0*)
Adjust the color intensity during scanning.
Auto Color Detect
Color Sensitivity
1–9 (5*)
Area Sensitivity
1–9 (5*)
E‑mail Bit Depth
1 bit*
8 bit
Minimum Scan Resolution
75 dpi
150 dpi
200 dpi
300 dpi*
Set the amount of color that the printer detects from the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 106
Menu item Description
Contrast
Best for content*
0
1
2
3
4
5
Specify the contrast of the output.
Background Removal
Level
‑4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Scan Edge to Edge
On
O*
Allow edge‑to‑edge scanning of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Max E‑mail Size
0–65535 (0*)
Set the allowable file size for each e‑mail.
Size Error Message Specify an error message that the printer sends when an e‑mail exceeds its
allowable file size.
Note: You can type up to 1024 characters.
Send Me a Copy
Never appears*
On by Default
O by Default
Always On
Send a copy of the e‑mail to yourself.
Text D ef ault
5–95 (75*)
Set the quality of text on a scanned image.
Text/ Photo Defau lt
5–95 (75*)
Set the quality of text or photo on a scanned image.
Photo Default
5–95 (50*)
Set the quality of a photo on a scanned image.
Transmission Log
Print log*
Do Not Print Log
Print Only For Error
Print a log for successful e‑mail transmission.
Log Paper Source
Tray [x] (1*)
Specify the paper source for printing logs.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 107
Menu item Description
Allow Save as Shortcut
On*
O
Save e-mail addresses as shortcuts.
Note: When set to
O,
the Save As Shortcut button does not appear on the
e-mail Destination screen.
Reset E-mail Information After
Sending
On*
O
Restore the default e-mail information after sending an e-mail.
Note: An asterisk (*) next to a value indicates the factory default setting.
FTP
FTP Defaults
Menu item Description
Format
PDF (.pdf)*
TIFF (.tif)
JPEG (.jpg)
Specify the file format for the scanned image.
PDF Settings
PDF Version
1.3
1.4
1.5*
1.6
1.7
Archival Version
A‑1a*
A‑1b
Secure
O*
On
Archival (PDF/A)
O*
On
Set the PDF format for the scanned image.
Note: Archival Version and Archival (PDF/A) appear only if PDF Version is set
to 1.4.
Content Type
Te xt
Te xt /P ho t o*
Graphics
Photo
Improve the output result based on the content of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 108
Menu item Description
Color
Black and White
Gray
Color*
Auto
Specify the color when scanning an image.
Resolution
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Set the resolution of the scanned image.
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Orientation
Portrait*
Landscape
Specify the orientation of the original document.
Note: This menu item appears only in some printer models.
Original Size
[List of paper sizes] (Mixed
Sizes*)
Set the paper size of the original document.
Sides
O*
Short Edge
Long Edge
Specify the orientation of the original document when scanning on both sides
of the document.
Note: This menu item appears only in some printer models.
File Name Specify the file name of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
Cyan ‑ Red
-4 to 4 (0*)
Magenta ‑ Green
-4 to 4 (0*)
Ye l l o w ‑ Blue
-4 to 4 (0*)
Adjust the color intensity during scanning.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 109
Menu item Description
Auto Color Detect
Color Sensitivity
1–9 (5*)
Area Sensitivity
1–9 (5*)
FTP Bit Depth
1 bit*
8 bit
Minimum Scan Resolution
75 dpi
150 dpi
200 dpi
300 dpi*
Set the amount of color that the printer detects from the original document.
Contrast
Best for content*
0
1
2
3
4
5
Specify the contrast of the output.
Background Removal
Level
‑4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Scan Edge to Edge
On
O*
Allow edge‑to‑edge scanning of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Text D ef ault
5–95 (75*)
Set the quality of text on a scanned image.
Text/ Photo Defau lt
5–95 (75*)
Set the quality of text or photo image on a scanned image.
Photo Default
5–95(50*)
Set the quality of a photo image on a scanned image.
Transmission Log
Print Log*
Do Not Print Log
Print Only For Error
Print a log for successful FTP scan transmission.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 110
Menu item Description
Log Paper Source
Tray [x] (1*)
Specify the paper source for printing FTP logs.
Note: An asterisk (*) next to a value indicates the factory default setting.
USB Drive
Flash Drive Scan
Menu item Description
Format
PDF (.pdf)*
TIFF (.tif)
JPEG (.jpg)
Specify the file format for the scanned image.
PDF Settings
PDF Version
1.3
1.4
1.5*
1.6
1.7
Archival Version
A‑1a*
A‑1b
Secure
O*
On
Archival (PDF/A)
O*
On
Set the PDF format for the scanned image.
Note: Archival Version and Archival (PDF/A) appear only if PDF Version is set
to 1.4.
Content Type
Te xt
Te xt /P ho t o*
Graphics
Photo
Improve the output result based on the content of the original document.
Color
Black and White
Gray
Color*
Auto
Specify the color when scanning an image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 111
Menu item Description
Resolution
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Set the resolution of the scanned image.
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Orientation
Portrait*
Landscape
Specify the orientation of the original document.
Note: This menu item appears only in some printer models.
Original Size
[List of paper sizes] (Mixed
Sizes*)
Set the paper size of the original document.
Sides
O*
Short Edge
Long Edge
Specify the orientation of the original document when scanning on both sides
of the document.
Note: This menu item appears only in some printer models.
File Name Specify the file name of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
Cyan to Red
-4 to 4 (0*)
Magenta to Green
-4 to 4 (0*)
Ye l l o w to B l u e
-4 to 4 (0*)
Adjust the color intensity during scanning.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 112
Menu item Description
Auto Color Detect
Color Sensitivity
1–9 (5*)
Area Sensitivity
1–9 (5*)
Scan Bit Depth
1 bit*
8 bit
Minimum Scan Resolution
75 dpi
150 dpi
200 dpi
300 dpi*
Set the amount of color that the printer detects from the original document.
Contrast
Best for content*
0
1
2
3
4
5
Specify the contrast of the output.
Background Removal
Level
‑4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Scan Edge to Edge
On
O*
Allow edge‑to‑edge scanning of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Text D ef ault
5–95 (75*)
Set the quality of text on a scanned image.
Text/ Photo Defau lt
5–95 (75*)
Set the quality of text or photo on a scanned image.
Photo Default
5–95 (50*)
Set the quality of a photo on a scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 113
Flash Drive Print
Menu item Description
Number of Copies
1–9999 (1*)
Set the number of copies.
Paper Source
Tray [x] (1*)
Manual Paper
Manual Envelope
Set the paper source for the print job.
Collate
(1,1,1) (2,2,2)
(1,2,3) (1,2,3)*
Print multiple copies in sequence.
Sides
1‑Sided*
2‑Sided
Specify whether to print on one side or two sides of the paper.
Flip Style
Long Edge*
Short Edge
Determine which side of the paper (long edge or short edge) is bound when
performing two‑sided printing.
Note: Depending on the option selected, the printer automatically osets each
printed information of the page to bind the job correctly.
Pages per Side
O*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of paper.
Pages per Side Ordering
Horizontal*
Reverse Horizontal
Reverse Vertical
Vertical
Specify the positioning of multiple page images when using Pages per Side.
Note: The positioning depends on the number of page images and their page
orientation.
Pages per Side Orientation
Auto*
Landscape
Portrait
Specify the orientation of a multiple‑page document when using Pages per Side.
Pages per Side Border
None*
Solid
Print a border around each page image when using Pages per Side.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 114
Menu item Description
Separator Sheets
O*
Between Copies
Between Jobs
Between Pages
Specify whether to insert blank separator sheets when printing.
Separator Sheet Source
Tray 1
Specify the paper source for the separator sheet.
Blank Pages
Do Not Print*
Print
Specify whether to print blank pages in a print job.
Note: An asterisk (*) next to a value indicates the factory default setting.
Network/Ports
Network Overview
Menu item Description
Active Adapter
Auto*
Standard Network
Wireless
Specify the type of the network connection.
Network Status Show the connectivity status of the printer network.
Display Network Status on
Printer
O
On*
Show the network status on the display.
Speed, Duplex Show the speed of the currently active network card.
IPv4 Show the IPv4 address.
All IPv6 Addresses Show all IPv6 addresses.
Reset Print Server
Start
Reset all active network connections to the printer.
Note: This setting removes all network
configuration
settings.
Network Job Timeout
Disabled
Enabled*
Set the time before the printer cancels a network print job.
Network Job Timeout Time Specify the timeout value (in seconds) when the Network Job Timeout setting
is enabled.
Note: This feature is available only in some printer models.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 115
Menu item Description
Banner Page
O*
On
Print a banner page.
Scan to PC Port Range Specify a valid port range for printers that are behind a port blocking firewall.
Enable Network Connections
Enable*
Disable
Enable or disable all network connections.
Enable LLDP
O*
On
Enable Link Layer Discovery Protocol (LLDP) in the printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
Wireless
Note: This menu is available only in printers connected to a wireless network or printers that have a wireless
module.
Menu item Description
Setup Using Mobile App Configure the wireless connection using the Lexmark Mobile
Assistant app.
Setup On Printer Panel
Choose Network
Add Wi‑Fi Network
Network Name
Network Mode
Wireless Security Mode
Disabled*
WPA2/WPA - Personal
WPA2 - Personal
WPA2/WPA3 ‑ Personal
WPA3 ‑ Personal
802.1x - RADIUS
Determine the wireless network that the printer connects to.
Note: This menu item appears as Wireless Connection Setup in the
Embedded Web Server.
Wi
‑Fi Protected Setup
Start Push Button Method
Start PIN Method
Establish a wireless network and enable network security.
Notes:
• Start Push Button Method connects the printer to a wireless
network when buttons on both the printer and the access point
(wireless router) are pressed within a given time.
• Start PIN Method connects the printer to a wireless network
when a PIN on the printer is entered into the wireless settings
of the access point.
Use printer menus 116
Menu item Description
Compatibility
802.11b/g/n (2.4GHz)*
802.11a/b/g/n/ac (2.4GHz/5GHz)
802.11a/n/ac (5GHz)
Specify the wireless standard for the wireless network.
Note: 802.11a/b/g/n/ac (2.4GHz/5GHz) and 802.11a/n/ac (5GHz) only
appear when a wireless module is installed.
Wireless Security Mode
Disabled*
WPA2/WPA-Personal
WPA2-Personal
WPA2/WPA3 ‑ Personal
WPA3 ‑ Personal
802.1x - RADIUS
Set the type of security for connecting the printer to wireless devices.
WPA2/WPA Personal
AES*
Enable wireless security through WPA2/WPA.
Note: This menu item appears only if Wireless Security Mode is set
to WPA2/WPA-Personal.
Set PSK Set the password for secure wireless connection.
Note: This menu item appears only if Wireless Security Mode is set
to WPA2/WPA-Personal or WPA2‑Personal.
WPA2-Personal
AES*
Enable wireless security through WPA2.
Note: This menu item appears only if Wireless Security Mode is set
to WPA2-Personal.
802.1x Encryption Mode
WPA+
WPA2*
WPA2 + PMF*
Enable wireless security through 802.1x standard.
Note: This menu item appears only when the Wireless Security
Mode is set to 802.1x - RADIUS.
IPv4
Enable DHCP
On*
O
Enable Dynamic Host Configuration Protocol (DHCP).
Note: DHCP is a standard protocol that lets a server dynamically
assign an IP address and other network
configuration
parameters
to each device on the network, so that they can communicate with
other IP networks.
IPv4
Set Static IP Address
IP Address
Netmask
Gateway
Set the static IP address of your printer.
IPv6
Enable IPv6
On*
O
Enable IPv6 in the printer.
IPv6
Enable DHCPv6
On
O*
Enable DHCPv6 in the printer.
Use printer menus 117
Menu item Description
IPv6
Stateless Address Autoconfiguration
On*
O
Set the network adapter to accept the automatic IPv6 address
configuration entries provided by a router.
IPv6
DNS Server Address
Specify the DNS server address.
IPv6
Manually Assigned IPv6 Address
Assign the IPv6 address.
Note: This menu item is supported only in some printer models.
IPv6
Manually Assigned IPv6 Router
Assign the IPv6 router address.
Note: This menu item is supported only in some printer models.
IPv6
Address Prefix
0–128 (64*)
Specify the address prefix.
IPv6
All IPv6 Addresses
Show all IPv6 addresses.
IPv6
All IPv6 Router Addresses
Show all IPv6 router addresses.
Network Address
UAA
LAA
View the network addresses.
PCL SmartSwitch
On*
O
Set the printer to switch automatically to PCL emulation when a print
job requires it, regardless of the default printer language.
Note: If PCL SmartSwitch is
o,
then the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
PS SmartSwitch
On*
O
Set the printer to switch automatically to PS emulation when a print
job requires it, regardless of the default printer language.
Notes:
• This menu item is supported only in some printer models.
• If PS SmartSwitch is o, then the printer does not examine
incoming data and uses the default printer language specified
in the Setup menu.
Job Buering
On
O*
Temporarily store print jobs in the hard disk or intelligent storage
drive (ISD) before printing.
Note: This menu item appears only when a hard disk or an ISD is
installed.
Mac Binary PS
Auto*
On
O
Set the printer to process Macintosh binary PostScript
®
print jobs.
Notes:
• This menu item is supported only in some printer models.
• On processes raw binary PostScript print jobs.
• O filters print jobs using the standard protocol.
Use printer menus 118
Wi‑Fi Direct
Menu item Description
Enable Wi‑Fi Direct
On
O*
Set the printer to connect directly to Wi-Fi devices.
Wi
‑Fi Direct Name Specify the name of the Wi‑Fi Direct network.
Wi
‑Fi Direct Password Set the password to authenticate and validate users on a Wi‑Fi connection.
Show Password on Setup Page
O
On*
Show the Wi‑Fi Direct Password on the Network Setup Page.
Preferred Channel Number
1–11
Auto*
Set the preferred channel of the Wi‑Fi network.
Group Owner IP Address Specify the IP address of the group owner.
Auto
‑Accept Push Button
Requests
O*
On
Accept requests to connect to the network automatically.
Note: Accepting clients automatically is not secured.
Note: An asterisk (*) next to a value indicates the factory default setting.
Ethernet
Menu item Description
Network Speed Show the speed of an active network adapter.
IPv4
Enable DHCP
On*
O
Enable Dynamic Host Configuration Protocol (DHCP).
Note: DHCP is a standard protocol that allows a server to distribute IP
addressing and
configuration
information to clients in a dynamic manner.
IPv4
Set Static IP Address
IP Address
Netmask
Gateway
Set the static IP address of your printer.
IPv6
Enable IPv6
On*
O
Enable IPv6 in the printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 119
Menu item Description
IPv6
Enable DHCPv6
O*
On
Enable DHCPv6 in the printer.
IPv6
Stateless Address
Autoconfiguration
On*
O
Set the network adapter to accept the automatic IPv6 address configuration
entries provided by a router.
IPv6
DNS Address
Specify the DNS server address.
IPv6
Manually Assigned IPv6
Address
Specify IP address for the IPv6 DNS Server
Note: This menu item is available only in some printer models.
IPv6
Manually Assigned IPv6 Router
Specify the router for IPv6 network.
Note: This menu item is available only in some printer models.
IPv6
Address
Prefix
0–128 (64*)
Specify the address prefix.
IPv6
All IPv6 Addresses
Show all IPv6 addresses.
IPv6
All IPv6 Router Addresses
Show all IPv6 router addresses.
Network Address
UAA
LAA
Show the printer Media Access Control (MAC) addresses: Locally Administered
Address (LAA) and Universally Administered Address (UAA).
Note: You can change the printer LAA manually.
PCL SmartSwitch
On*
O
Set the printer to switch automatically to PCL emulation when a print job
requires it, regardless of the default printer language.
Notes:
• This menu item is available only in some printer models.
• If PCL SmartSwitch is
o,
then the printer does not examine incoming
data and uses the default printer language specified in the Setup menu.
PS SmartSwitch
On*
O
Set the printer to switch automatically to PS emulation when a print job requires
it, regardless of the default printer language.
Notes:
• This menu item is available only in some printer models.
• If PS SmartSwitch is o, then the printer does not examine incoming data
and uses the default printer language specified in the Setup menu.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 120
Menu item Description
Mac Binary PS
Auto*
On
O
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
• On processes raw binary PostScript print jobs.
• O filters print jobs using the standard protocol.
Energy Ecient Ethernet
Auto*
On
O
Reduce power consumption when the printer does not receive data from the
Ethernet network.
Note: An asterisk (*) next to a value indicates the factory default setting.
TCP/IP
Note: This menu appears only in network printers or printers attached to print servers.
Menu item Description
Set Hostname Set the current TCP/IP host name.
Domain Name Set the domain name.
Note: This menu item is available only in some printer models.
Allow DHCP/BOOTP to update
NTP server
On*
O
Allow the DHCP and BOOTP clients to update the NTP settings of the printer.
Zero Configuration Name Specify a service name for the zero configuration network.
Note: This menu item is available only in some printer models.
Enable Auto IP
On*
O
Assign an IP address automatically.
DNS Address Specify the current Domain Name System (DNS) server address.
Backup DNS Specify the backup DNS server addresses.
Backup DNS 2
Backup DNS 3
Domain Search Order Specify a list of domain names to locate the printer and its resources that reside
in dierent domains on the network.
Note: This menu item is available only in some printer models.
Enable DDNS
O*
On
Update the Dynamic DNS settings.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 121
Menu item Description
DDNS TTL Specify the current DDNS settings.
Default TTL
DDNS Refresh Time
Enable mDNS
On*
O
Update multicast DNS settings.
WINS Address Specify a server address for Windows Internet Name Service (WINS).
Enable BOOTP
O*
On
Allow the BOOTP to assign a printer IP address.
MTU Specify a maximum transmission unit (MTU) parameter for the TCP connections.
Note: The maximum limit is 1500.
Restricted Server List Specify an IP address for the TCP connections.
Notes:
• This menu item appears only in the Embedded Web Server.
• Use a comma to separate each IP address.
• You can add up to 50 IP addresses.
• This menu item is available only in some printer models.
Restricted Server List Options
Block All Ports*
Block Printing Only
Block Printing and HTTP Only
Specify how the IP addresses in the list can access the printer functionality.
Notes:
• This menu item appears only in the Embedded Web Server.
• This menu item is available only in some printer models.
Raw Print Port
1–65535 (9100*)
Specify a raw port number for printers connected on a network.
Outbound Trac Maximum
Speed
Disabled*
Enabled
Enable the printer maximum transfer rate.
Enable TLSv1.0
On*
O
Enable the TLSv1.0 protocol.
Enable TLSv1.1
On*
O
Enable the TLSv1.1 protocol.
SSL Cipher List Specify the cipher algorithms to use for the SSL or the TLS connections.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 122
SNMP
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
SNMP Versions 1 and 2c
Enabled
O
On*
Allow SNMP Set
O
On*
Enable PPM MIB
O
On*
SNMP Community
Configure Simple Network Management Protocol (SNMP) versions 1
and 2c to install print drivers and applications.
SNMP Version 3
Enabled
O
On*
Context Name
Set Read/Write Credentials
User Name
Authentication Password
Privacy Password
Set Read‑only Credentials
User Name
Authentication Password
Privacy Password
Authentication Hash
MD5
SHA1*
Minimum Authentication Level
No Authentication, No Privacy
Authentication, No Privacy
Authentication, Privacy*
Privacy Algorithm
DES
AES‑128*
Configure SNMP version 3 to install and update the printer security.
Note: An asterisk (*) next to a value indicates the factory default setting.
IPSec
Note: This menu appears only in network printers or printers that are attached to print servers.
Use printer menus 123
Menu item Description
Enable IPSec
O*
On
Enable Internet Protocol Security (IPSec).
Base Configuration
Default*
Compatibility
Secure
Set the IPSec base configuration.
Note: This menu item appears only when Enable IPSec is set to
On.
DH (Die
‑Hellman) Group Proposal
modp2048 (14)*
modp3072 (15)
modp4096 (16)
modp6144 (17)
Set the IPSec encryption.
Note: This menu item appears only when Base
Configuration
is set
to Compatibility.
Proposed Encryption Method
AES*
3DES
Specify an encryption method.
Note: This menu item appears only when Base Configuration is set
to Compatibility.
Proposed Authentication Method
SHA256*
SHA512
SHA1
Specify an authentication method.
Note: This menu item appears only when Base
Configuration
is set
to Compatibility.
IKE SA Lifetime (Hours)
‑1
‑2
‑4
‑8
‑24
Specify the IKE SA expiry period.
Note: This menu item appears only when Base
Configuration
is set
to Secure.
IPSec SA Lifetime (Hours)
‑1
‑2
‑4
‑8
‑24
Specify the IPSec SA expiry period.
Note: This menu item appears only when Base Configuration is set
to Secure.
IPSec Device Certificate
default
Specify an IPSec certificate.
Note: This menu item appears only when Base
Configuration
is set
to Compatibility or Secure.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 124
Menu item Description
Pre‑Shared Key Authenticated
Connections
Host [x]
Address
Key
Configure the authenticated connections of the printer.
Note: These menu items appear only when Enable IPSec is set to
On.
Certificate Authenticated Connections
Host [x] Address[/subnet]
Address[/subnet]
Note: An asterisk (*) next to a value indicates the factory default setting.
802.1x
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
Active
O*
On
Let the printer join networks that require authentication before
allowing access.
Note: An asterisk (*) next to a value indicates the factory default setting.
LPD
Configuration
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
LPD Timeout
0–65535 seconds (90*)
Set the time‑out value to stop the Line Printer Daemon (LPD) server
from waiting indefinitely for hung or invalid print jobs.
LPD Banner Page
O*
On
Print a banner page for all LPD print jobs.
Note: A banner page is the
first
page of a print job used as a
separator of print jobs and to identify the originator of the print job
request.
LPD Trailer Page
O*
On
Print a trailer page for all LPD print jobs.
Note: A trailer page is the last page of a print job.
LPD Carriage Return Conversion
O*
On
Enable carriage return conversion.
Note: Carriage return is a mechanism that commands the printer to
move the position of the cursor to the
first
position on the same
line.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 125
HTTP/FTP Settings
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
Enable HTTP Server
O
On*
Access the Embedded Web Server to monitor and manage the printer.
Enable HTTPS
O
On*
Configure the Hypertext Transfer Protocol Secure (HTTPS) settings.
Force HTTPS Connections
O*
On
Force the printer to use the HTTPS connections.
Enable FTP/TFTP
O
On*
Send files using FTP.
HTTP Proxy IP Address Configure the HTTP and FTP server settings.
Note: This feature is available only in some printer models.
FTP Proxy IP Address
HTTP Default IP Port
1–65535 (80*)
HTTPS Device Certificate
FTP Default IP Port
1–65535 (21*)
Timeout for HTTP/FTP
Requests
1–299 (30*)
Specify the amount of time before the server connection stops.
Retries for HTTP/FTP Requests
1–299 (3*)
Set the number of retries to connect to the HTTP/FTP server.
Note: An asterisk (*) next to a value indicates the factory default setting.
USB
Menu item Description
PCL SmartSwitch
O
On*
Set the printer to switch to PCL emulation when a print job received through a
USB port requires it, regardless of the default printer language.
Note: If PCL SmartSwitch is o, then the printer does not examine incoming
data and uses the default printer language specified in the Setup menu.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 126
Menu item Description
PS SmartSwitch
O
On*
Set the printer to switch to PS emulation when a print job received through a
USB port requires it, regardless of the default printer language.
Note: If PS SmartSwitch is
o,
then the printer does not examine incoming
data and uses the default printer language specified in the Setup menu.
Enable USB Port
Enable*
Disable
Enable the standard USB port.
MAC Binary PS
Auto
On*
O
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
• This menu item appears only in some printer models.
• On processes raw binary PostScript print jobs.
• O filters print jobs using the standard protocol.
Note: An asterisk (*) next to a value indicates the factory default setting.
Restrict external network access
Menu item Description
Restrict external network
access
O*
On
Restrict access to network sites.
External network address Specify the network addresses with restricted access.
E‑mail address for notification Specify an e‑mail address to send a notification of logged events.
Ping frequency
1–300 (10*)
Specify the network query interval in seconds.
Subject Specify the subject and message of the notification e‑mail.
Message
Note: An asterisk (*) next to a value indicates the factory default setting.
Security
Login Methods
Public
Note: This menu can be configured only from the Embedded Web Server.
Use printer menus 127
Menu item Description
Manage Permissions
Function Access
Manage Shortcuts
Create Profiles
Flash Drive Print
Flash Drive Scan
Copy Function
E‑mail Function
Fax Function
FTP Function
Release Held Faxes
Held Jobs Access
User Profiles
Cancel Jobs at the Device
Change Language
Internet Printing Protocol (IPP)
Initiate Scans Remotely
B/W Print
Network Folder ‑ Scan
Control access to the printer functions.
Note: Flash Drive Print and Flash Drive Scan are available only in some
printer models.
Manage Permissions
Administrative Menus
Security Menu
Network/Ports Menu
Paper Menu
Reports Menu
Function Configuration Menus
Supplies Menu
SE Menu
Device Menu
Control access to the printer menus.
Manage Permissions
Device Management
Remote Management
Firmware Updates
Embedded Web Server Access
Import / Export All Settings
Out of Service Erase
Control access to the printer management options.
Use printer menus 128
Local Accounts
Menu item Description
Add User
User Name/Password
User Name
Password
PIN
Create local accounts to manage access to the printer functions.
Manage Groups/Permissions
Add Group
Import Access Controls
Function Access
Administrative Menus
Device Management
All Users
Import Access Controls
Function Access
Administrative Menus
Device Management
Admin
Function Access
Administrative Menus
Device Management
Control group or user access to the printer functions, applications, and security
settings.
Certificate Management
Menu item Menu item
Configure Certificate Defaults
Common Name
Organization Name
Unit Name
Country/Region
Province Name
City Name
Subject Alternate Name
Set the default values for generated certificates.
Device Certificates Generate, delete, or view device certificates.
Manage CA Certificates Load, delete, or view Certificate Authority (CA) certificates.
Schedule USB Devices
Menu item Description
Schedules
Add New Schedule
Schedule access to the front USB port.
Use printer menus 129
Login Restrictions
Menu item Description
Login failures
1–10 (3*)
Specify the number of failed login attempts before the user gets locked out.
Failure time frame
1–60 minutes (5*)
Specify the time frame between failed login attempts before the user gets locked out.
Lockout time
1–60 minutes (5*)
Specify the lockout duration.
Web Login Timeout
1–120 minutes (10*)
Specify the delay for a remote login before the user is logged o automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
Confidential Print Setup
Menu item Description
Max Invalid PIN
2–10
Set the number of times an invalid PIN can be entered.
Notes:
• A value of zero turns o this setting.
• When the limit is reached, the print jobs for that user name and PIN are
deleted.
Confidential Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time for confidential print jobs.
Notes:
• If this menu item is changed while confidential print jobs reside in the printer
memory or hard disk, then the expiration time for those print jobs does not
change to the new default value.
• If the printer is turned o, then all confidential jobs held in the printer memory
are deleted.
Repeat Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time for a print job that you want to repeat.
Verify Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time that the printer prints a copy for the user to examine its quality,
before printing the remaining copies.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 130
Menu item Description
Reserve Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time that the printer stores print jobs for printing later.
Require All Jobs to be Held
O*
On
Set the printer to hold all print jobs.
Keep duplicate documents
O*
On
Set the printer to print other documents with the same file name without overwriting
any of the print jobs.
Note: An asterisk (*) next to a value indicates the factory default setting.
Erase Temporary Data Files
Menu item Description
Stored in onboard memory
O*
On
Delete all files stored on the printer memory.
Note: An asterisk (*) next to a value indicates the factory default setting.
Miscellaneous
Menu item Description
Print Permission
O*
On
Allow the user to print.
Default Print Permission Login Shows the default permission used for the user to print.
Note: This setting shows only when one or more Login Methods are created.
Security Reset Jumper
Enable “Guest” access*
No Eect
Specify user access to the printer.
Notes:
• The jumper is located beside a lock icon on the controller board.
• Enable “Guest” access gives anyone access to all aspects of the printer.
• No Eect may make access to the printer impossible when the required
security information is unavailable.
Minimum Password Length
0–32
Specify the password length.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 131
Cloud Connector
Menu item Description
Enable/Disable Connectors Enable a cloud storage provider.
Reports
Menu Settings Page
Menu item Description
Menu Settings Page Print a report that contains the printer menus.
Device
Menu item Description
Device Information Print a report that contains information about the printer.
Device Statistics Print a report about printer usage and supply status.
Profile List Print a list of profiles that are stored in the printer.
Asset Report Print a report that contains the printer serial number and model name.
Print
Menu item Description
Print Fonts
PCL Fonts
Print samples and information about the fonts that are available in each printer
language.
Shortcuts
Menu item Description
All Shortcuts Print a report that lists the shortcuts that are stored in the printer.
Fax Shortcuts
Copy Shortcuts
E
‑mail Shortcuts
FTP Shortcuts
Network Folder Shortcuts
Fax
Note: This menu appears only if Fax is configured, and Enable Job Log is set to On.
Use printer menus 132
Menu item Description
Fax Job Log Print a report about the last 200 completed fax jobs.
Fax Call Log Print a report about the last 100 attempted, received, and blocked calls.
Network
Menu item Description
Network Setup Page Print a page that shows the configured network and wireless settings on the
printer.
Note: This menu item appears only in network printers or printers connected
to print servers.
Wi
‑Fi Direct Connected Clients Print a page that shows the list of devices that are connected to the printer using
Wi‑Fi Direct.
Note: This menu item appears only when Enable Wi‑Fi Direct is set to On.
Troubleshooting
Menu item Description
Print Quality Test Pages Print sample pages to identify and correct print quality defects.
Cleaning the Scanner Print instructions on how to clean the scanner.
Use printer menus 133
Maintain the printer
Checking the status of parts and supplies
1 From the control panel, navigate to:
Settings > Reports > Device > Device Statistics
For non‑touch‑screen printer models, press
to navigate through the settings.
2 From the Supply Information section of the pages printed, check the status of parts and supplies.
Configuring supply notifications
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Device > Notifications.
3 From the Supplies menu, click Custom Supply
Notifications
.
4 Select a notification for each supply item.
5 Apply the changes.
Setting up e
‑mail alerts
Configure
the printer to send e‑mail alerts when supplies are low, when paper must be changed or added, or
when there is a paper jam.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Device > Notifications > E
‑mail Alert Setup, and then configure the settings.
Note: For more information on SMTP settings, contact your e‑mail provider.
3 Click Setup E-mail Lists and Alerts, and then configure the settings.
4 Apply the changes.
Maintain the printer 134
Viewing reports
1 From the control panel, navigate to:
Settings > Reports
For non-touch-screen printer models, press
to navigate through the settings.
2 Select the report that you want to view.
Ordering parts and supplies
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized
supplies dealers in your area. In other countries or regions, go to
www.lexmark.com or contact the place where
you purchased the printer.
Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.
Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and
supplies, may cause damage to your printer.
Using genuine Lexmark parts and supplies
Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party
supplies or parts may aect the performance, reliability, or life of the printer and its imaging components. It can
also
aect
warranty coverage. Damage caused by the use of third-party parts and supplies is not covered by
the warranty. All life indicators are designed to function with Lexmark parts and supplies, and may deliver
unpredictable results if third-party parts and supplies are used. Imaging component usage beyond the intended
life may damage your Lexmark printer or its associated components.
Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and
remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine
supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause
damage to your printer. After resetting the supply or part counter, your printer may display an error indicating
the presence of the reset item.
Ordering a toner cartridge
Notes:
• The estimated cartridge yield is based on the ISO/IEC 19752 standard.
• Extremely low print coverage for extended periods of time may negatively aect actual yield.
Maintain the printer 135
Return Program toner cartridges
Item United States
and Canada
European
Economic
Area
Asia Pacific Latin America Rest of
Europe,
Middle East,
and Africa
Australia and
New Zealand
Return
Program toner
cartridge
B221000 B222000 B223000 B224000 B225000 B226000
High yield
Return
Program toner
cartridge
B221H00 B222H00 B223H00 B224H00 B225H00 B226H00
Extra high
yield Return
Program toner
cartridge
B221X00 B222X00 B223X00 B224X00 B225X00 B226X00
Regular toner cartridge
Item Worldwide
Extra high yield toner cartridge B220XA0
Ordering an imaging unit
Extremely low print coverage for extended periods of time may cause imaging unit parts to fail before the toner
exhaustion.
Item Part number
Imaging unit B220Z00
Replacing parts and supplies
Replacing the toner cartridge
1 Open the front door.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
Maintain the printer 136
2 Remove the imaging unit.
3 Remove the used toner cartridge from the imaging unit.
4 Unpack the new toner cartridge.
5 Shake the toner cartridge to redistribute the toner.
Maintain the printer 137
6 Remove the seal, and then remove the cover.
7 Insert the new toner cartridge into the imaging unit.
8 Insert the imaging unit.
9 Close the door.
Replacing the imaging unit
1 Open the front door.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
Maintain the printer 138
2 Remove the used imaging unit.
3 Remove the toner cartridge from the used imaging unit.
4 Unpack the new imaging unit, and then insert the toner cartridge.
Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may aect the quality of
future print jobs.
Maintain the printer 139
5 Insert the new imaging unit.
6 Close the door.
Replacing the duplex unit
1 Remove the used duplex unit.
2 Unpack the new duplex unit.
3 Insert the new duplex unit.
Replacing the tray
1 Remove the used tray.
Maintain the printer 140
2 Unpack the new tray.
3 Insert the new tray.
Resetting the supply usage counters
1 From the control panel, navigate to:
Settings > Device > Maintenance > Config Menu > Supply Usage And Counters
For non-touch-screen printer models, press
to navigate through the settings.
2 Select the supply counter that you want to reset.
Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and
remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine
supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause
damage to your printer. After resetting the supply or part counter, your printer may display an error indicating
the presence of the reset item.
Cleaning printer parts
Cleaning the printer
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
Notes:
• Perform this task after every few months.
• Damage to the printer caused by improper handling is not covered by the printer warranty.
1 Turn o the printer, and then unplug the power cord from the electrical outlet.
2 Remove paper from the standard bin.
3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.
4 Wipe the outside of the printer with a damp, soft, lint‑free cloth.
Notes:
• Do not use household cleaners or detergents, as they may damage the finish of the printer.
Maintain the printer 141
• Make sure that all areas of the printer are dry after cleaning.
5 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Cleaning the scanner
1 Open the scanner cover.
2 Using a damp, soft, lint-free cloth, wipe the following areas:
• ADF glass
• ADF glass pad
Maintain the printer 142
• Scanner glass
• Scanner glass pad
3 Close the scanner cover.
Cleaning the touch screen
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
1 Turn o the printer, and then unplug the power cord from the electrical outlet.
2 Using a damp, soft, lint‑free cloth, wipe the touch screen.
Notes:
• Do not use household cleaners or detergents, as they may damage the touch screen.
• Make sure that the touch screen is dry after cleaning.
3 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of
fire
or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Maintain the printer 143
Saving energy and paper
Configuring power save mode settings
Sleep mode
1 From the control panel, navigate to:
Settings > Device > Power Management > Timeouts > Sleep Mode
For non‑touch‑screen printer models, press
to navigate through the settings.
2 Enter the amount of time that the printer stays idle before it enters Sleep mode.
Hibernate mode
1 From the control panel, navigate to:
Settings > Device > Power Management > Timeouts > Hibernate Timeout
For non‑touch‑screen printer models, press
to navigate through the settings.
2 Select the amount of time before the printer enters Hibernate mode.
Notes:
• Make sure to wake the printer from Hibernate mode before sending a print job.
• To wake the printer from Hibernate mode, press the power button.
• The Embedded Web Server is disabled when the printer is in Hibernate mode.
Adjusting the brightness of the display
Note: This setting is available only in some printer models.
1 From the home screen, touch Settings > Device > Preferences.
2 In the Screen Brightness menu, adjust the setting.
Conserving supplies
• Print on both sides of the paper.
Note: Two-sided printing is the default setting in the print driver.
• Print multiple pages on a single sheet of paper.
• Use the preview feature to see how the document looks like before printing it.
• Print one copy of the document to check its content and format for accuracy.
Moving the printer to another location
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require
two or more people to lift it safely.
Maintain the printer 144
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn
o
the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer.
• If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
• If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same
time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of the printer.
• Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
• Make sure that your fingers are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
Note: Damage to the printer caused by improper moving is not covered by the printer warranty.
Shipping the printer
For shipping instructions, go to
http://support.lexmark.com or contact customer support.
Maintain the printer 145
Troubleshoot a problem
Print quality problems
Find the image that resembles the print quality problem you are having, and then click the link below it to read
problem-solving steps.
“Blank or white pages” on
page 147
“Dark print” on page 148 “Fine lines are not printed
correctly” on page 150
“Folded or wrinkled paper”
on page 151
“Gray background” on
page 152
“Horizontal light bands”
on page 162
“Incorrect margins” on
page 154
“Light print” on page 154
“Mottled print and dots” on
page 156
“Paper curl” on page 157 “Print crooked or skewed”
on page 159
“Repeating defects” on
page 168
Troubleshoot a problem 146
“Solid black pages” on
page 160
“Text or images cut o” on
page 161
“Toner easily rubs o” on
page 162
“Vertical dark bands” on
page 165
“Vertical dark lines or
streaks” on page 166
“Vertical dark streaks with
print missing” on
page 167
“Vertical light bands” on
page 163
“Vertical white lines” on
page 164
Printing problems
Print quality is poor
Blank or white pages
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
to
navigate through the settings.
Troubleshoot a problem 147
Action Yes No
Step 1
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.
Is the printer printing blank or white pages?
Go to step 2. The problem is
solved.
Step 2
a Remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
b Check the imaging unit for signs of damage.
Note: Make sure that the photoconductor drum contact is not
bent or out of place.
c Firmly shake the imaging unit to redistribute the toner.
d Insert the imaging unit.
e Print the document.
Is the printer printing blank or white pages?
Go to step 3. The problem is
solved.
Step 3
Replace the toner cartridge.
Is the printer printing blank or white pages?
Go to step 4. The problem is
solved.
Step 4
Replace the imaging unit.
Is the printer printing blank or white pages?
Contact
customer
support.
The problem is
solved.
Dark print
Troubleshoot a problem 148
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.
Is the print dark?
Go to step 2. The problem is
solved.
Step 2
a Turn o the printer, wait for about 10 seconds, and then turn on
the printer.
b Reduce toner darkness.
From the control panel, navigate to:
Settings > Print > Quality > Toner Darkness
c Print the document.
Is the print dark?
Go to step 3. The problem is
solved.
Step 3
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b Print the document.
Is the print dark?
Go to step 4. The problem is
solved.
Step 4
Check if the paper has texture or rough finishes.
Are you printing on textured or rough paper?
Go to step 5. Go to step 6.
Step 5
a Replace textured paper with plain paper.
b Print the document.
Is the print dark?
Go to step 6. The problem is
solved.
Troubleshoot a problem 149
Action Yes No
Step 6
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the print dark?
Go to step 7. The problem is
solved.
Step 7
a Remove, and then insert the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
b Print the document.
Is the print dark?
Go to step 8. The problem is
solved.
Step 8
a Replace the imaging unit.
b Print the document.
Is the print dark?
Contact
customer
support.
The problem is
solved.
Fine lines are not printed correctly
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Troubleshoot a problem 150
Action Yes No
Step 1
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.
Are fine lines not printed correctly?
Go to step 2. The problem is
solved.
Step 2
a Increase toner darkness.
From the control panel, navigate to:
Settings > Print > Quality > Toner Darkness
b Print the document.
Are fine lines not printed correctly?
Contact
customer
support.
The problem is
solved.
Folded or wrinkled paper
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.
Is the paper folded or wrinkled?
Go to step 2. The problem is
solved.
Troubleshoot a problem 151
Action Yes No
Step 2
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the paper folded or wrinkled?
Go to step 3. The problem is
solved.
Step 3
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting from the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b Print the document.
Is the paper folded or wrinkled?
Contact
customer
support.
The problem is
solved.
Gray background
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Turn o the printer, wait for 10 seconds, and then turn on the
printer.
b Decrease toner darkness.
From the control panel, navigate to:
Settings > Print > Quality > Toner Darkness
c Print the document.
Does gray background appear on prints?
Go to step 2. The problem is
solved.
Troubleshoot a problem 152
Action Yes No
Step 2
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
b Print the document.
Does gray background appear on prints?
Go to step 3. The problem is
solved.
Step 3
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting from the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b Print the document.
Does gray background appear on prints?
Go to step 4. The problem is
solved.
Step 4
a Remove, and then insert the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
b Print the document.
Does gray background appear on prints?
Go to step 5. The problem is
solved.
Step 5
a Update the printer firmware. For more information, see
“Updating firmware” on page 44.
b Print the document.
Does gray background appear on prints?
Go to step 6. The problem is
solved.
Step 6
a Replace the imaging unit.
b Print the document.
Does gray background appear on prints?
Contact
customer
support.
The problem is
solved.
Troubleshoot a problem 153
Incorrect margins
Action Yes No
Step 1
a Adjust the paper guides to the correct position for the paper
loaded.
b Print the document.
Are the margins correct?
The problem is
solved.
Go to step 2.
Step 2
a Set the paper size.
From the control panel, navigate to:
Settings > Paper > Tray
Configuration
> Paper Size/Type
b Print the document.
Are the margins correct?
The problem is
solved.
Go to step 3.
Step 3
a Depending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
Note: Make sure that the setting matches the paper loaded.
b Print the document.
Are the margins correct?
The problem is
solved.
Contact
customer
support.
Light print
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
to
navigate through the settings.
Troubleshoot a problem 154
Action Yes No
Step 1
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.
Is the print light?
Go to step 2. The problem is
solved.
Step 2
a Turn o the printer, wait for about 10 seconds, and then turn on
the printer.
b Increase toner darkness.
From the control panel, navigate to:
Settings > Print > Quality > Toner Darkness
c Print the document.
Is the print light?
Go to step 3. The problem is
solved.
Step 3
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b Print the document.
Is the print light?
Go to step 4. The problem is
solved.
Step 4
a Depending on your operating system, specify the print
resolution from the Printing Preferences or Print dialog.
b Set the resolution to 600 dpi.
c Print the document.
Is the print light?
Go to step 5. The problem is
solved.
Troubleshoot a problem 155
Action Yes No
Step 5
a Remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light can cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
b Firmly shake the imaging unit to redistribute the toner.
c Insert the imaging unit.
d Turn o the printer, wait for 10 seconds, and then turn on the
printer.
e Print the document.
Is the print light?
Go to step 6. The problem is
solved.
Step 6
a Check the status of the toner cartridge.
From the control panel, navigate to:
Settings > Reports > Device > Device Statistics
b From the Supply Information section of the pages printed,
check the status of the toner cartridge.
Is the toner cartridge near end of life?
Go to step 7. Contact
customer
support.
Step 7
a Replace the toner cartridge.
b Print the document.
Is the print light?
Contact customer
support.
The problem is
solved.
Mottled print and dots
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
to
navigate through the settings.
Troubleshoot a problem 156
Action Yes No
Step 1
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.
Is the print mottled?
Go to step 2. The problem is
solved.
Step 2
Check the printer for leaked toner contamination.
Is the printer free of leaked toner?
Go to step 3. Contact
customer
support.
Step 3
a Check the status of the imaging unit.
From the control panel, navigate to:
Settings > Reports > Device > Device Statistics
b From the Supply Information section of the pages printed,
check the status of the imaging unit.
Is the imaging unit near end of life?
Go to step 4. Contact
customer
support.
Step 4
a Replace the imaging unit.
b Print the document.
Is the print mottled?
Contact
customer
support.
The problem is
solved.
Paper curl
Action Yes No
Step 1
a Check if the paper loaded is supported.
Note: If paper is not supported, then load a supported paper.
b Print the document.
Is the paper curled?
Go to step 2. The problem is
solved.
Troubleshoot a problem 157
Action Yes No
Step 2
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.
Is the paper curled?
Go to step 3. The problem is
solved.
Step 3
a Adjust the guides in the tray to the correct position for the paper
loaded.
b Print the document.
Is the paper curled?
Go to step 4. The problem is
solved.
Step 4
a Depending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Notes:
• Make sure that the settings match the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type. For non‑touch‑screen printer models,
press
to navigate through the settings.
b Print the document.
Is the paper curled?
Go to step 5. The problem is
solved.
Step 5
a Remove paper, flip it over, and then reload paper.
b Print the document.
Is the paper curled?
Go to step 6. The problem is
solved.
Step 6
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the paper curled?
Contact
customer
support.
The problem is
solved.
Troubleshoot a problem 158
Print crooked or skewed
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Adjust the guides in the tray to the correct position for the paper
loaded.
b Print the document.
Is the print crooked or skewed?
Go to step 2. The problem is
solved.
Step 2
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the print crooked or skewed?
Go to step 3. The problem is
solved.
Step 3
a Check if the paper loaded is supported.
Note: If paper is not supported, then load a supported paper.
b Print the document.
Is the print crooked or skewed?
Contact
customer
support.
The problem is
solved.
Step 4
a For two‑sided printing, check if the paper size setting in the
duplex unit is set correctly.
Note: Letter, legal,
Oficio,
or folio must be set to Letter.
b Print the document.
Is the print crooked or skewed?
Contact
customer
support.
The problem is
solved.
Troubleshoot a problem 159
Solid black pages
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
b Print the document.
Is the printer printing solid black pages?
Go to step 2. The problem is
solved.
Step 2
a Remove, and then insert the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
b Print the document.
Is the printer printing solid black pages?
Go to step 3. The problem is
solved.
Step 3
Check the imaging unit for signs of damage.
Note: Make sure that the photoconductor drum contact is not
bent or out of place.
Is the imaging unit free from damage?
Contact
customer
support.
Go to step 4.
Step 4
a Replace the imaging unit.
b Print the document.
Is the printer printing solid black pages?
Contact
customer
support.
The problem is
solved.
Troubleshoot a problem 160
Text or images cut o
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
b Print the document.
Are text or images cut o?
Go to step 2. The problem is
solved.
Step 2
a Remove, and then insert the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
b Print the document.
Are text or images cut o?
Go to step 3. The problem is
solved.
Step 3
a Replace the imaging unit.
b Print the document.
Are text or images cut o?
Contact
customer
support.
The problem is
solved.
Troubleshoot a problem 161
Toner easily rubs o
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
b Print the document.
Does toner easily rub o?
Go to step 2. The problem is
solved.
Step 2
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b Print the document.
Does toner easily rub o?
Contact
customer
support.
The problem is
solved.
Horizontal light bands
Troubleshoot a problem 162
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.
Do horizontal light bands appear on prints?
Go to step 2. The problem is
solved.
Step 2
a Remove, and then insert the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
b Print the document.
Do horizontal light bands appear on prints?
Go to step 3. The problem is
solved.
Step 3
a Replace the imaging unit.
b Print the document.
Do horizontal light bands appear on prints?
Contact
customer
support.
The problem is
solved.
Vertical light bands
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
to
navigate through the settings.
Troubleshoot a problem 163
Action Yes No
Step 1
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.
Do vertical light bands appear on prints?
Go to step 2. The problem is
solved.
Step 2
a Check the status of the toner cartridge.
From the control panel, navigate to:
Settings > Reports > Device > Device Statistics
b From the Supply Information section of the pages printed,
check the status of the toner cartridge.
Do vertical light bands appear on prints?
Go to step 3. The problem is
solved.
Step 3
a Replace the toner cartridge.
b Print the document.
Do vertical light bands appear on prints?
Contact
customer
support.
The problem is
solved.
Vertical white lines
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Troubleshoot a problem 164
Action Yes No
Step 1
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.
Do vertical white lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b Print the document.
Do vertical white lines appear on prints?
Contact
customer
support.
The problem is
solved.
Vertical dark bands
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
b Print the document.
Do vertical dark bands appear on prints?
Go to step 2. The problem is
solved.
Troubleshoot a problem 165
Action Yes No
Step 2
a Remove, and then insert the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
b Print the document.
Do vertical dark bands appear on prints?
Go to step 3. The problem is
solved.
Step 3
a Check if a bright light enters the right side of the printer, and
move the printer if necessary.
b Print the document.
Do vertical dark bands appear on prints?
Contact
customer
support.
The problem is
solved.
Vertical dark lines or streaks
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
b Print the document.
Do vertical dark lines or streaks appear on prints?
Go to step 2. The problem is
solved.
Troubleshoot a problem 166
Action Yes No
Step 2
a Remove, and then reinstall the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light can cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
b Print the document.
Do vertical dark lines or streaks appear on prints?
Go to step 3. The problem is
solved.
Step 3
a Replace the imaging unit.
b Print the document.
Do vertical dark lines or streaks appear on prints?
Contact
customer
support.
The problem is
solved.
Vertical dark streaks with print missing
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
a Remove, and then insert the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
b Print the document.
Do vertical dark streaks with missing images appear on prints?
Go to step 2. The problem is
solved.
Troubleshoot a problem 167
Action Yes No
Step 2
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
b Print the document.
Do vertical dark streaks with missing images appear on prints?
Contact
customer
support.
The problem is
solved.
Repeating defects
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
Using the Print Quality Test Pages, check if the distance
between the repeating defects is equal to any of the following:
Imaging unit
• 75.40 mm (2.97 in.)
• 34.70 mm (1.37 in.)
• 23.9 mm (0.94 in.)
Toner cartridge
• 35.70 mm (1.41 in.)
• 36.80 mm (1.45 in.)
Transfer roller
• 44 mm (1.73 in.)
Fuser
• 78.1 mm (3.07 in.)
• 75.4 mm (2.97 in.)
Does the distance between the repeating defects match any of the
measurements?
Go to step 2. Take note of the
distance, and then
contact
customer
support.
Troubleshoot a problem 168
Action Yes No
Step 2
a Replace the supply item that matches the repeating defects
distance.
Note: If the supply item is a transfer roller or fuser, then
contact
customer support.
b Print the document.
Do the repeating defects appear?
Contact
customer
support.
The problem is
solved.
Print jobs do not print
Action Yes No
Step 1
a From the document you are trying to print, open the Print
dialog, and then check if you have selected the correct printer.
b Print the document.
Is the document printed?
The problem is
solved.
Go to step 2.
Step 2
a Check if the printer is on.
b Resolve any error messages that appear on the display.
c Print the document.
Is the document printed?
The problem is
solved.
Go to step 3.
Step 3
a Check if the ports are working and if the cables are securely
connected to the computer and the printer.
For more information, see the setup documentation that came
with the printer.
b Print the document.
Is the document printed?
The problem is
solved.
Go to step 4.
Step 4
a Turn o the printer, wait for about 10 seconds, and then turn on
the printer.
b Print the document.
Is the document printed?
The problem is
solved.
Go to step 5.
Step 5
a Remove, and then reinstall the print driver.
b Print the document.
Is the document printed?
The problem is
solved.
Contact
customer
support.
Troubleshoot a problem 169
Confidential and other held documents do not print
Action Yes No
Step 1
a From the control panel, check if the documents appear in the
Held Jobs list.
Note: If the documents are not listed, then print the
documents using the Print and Hold options.
b Print the documents.
Are the documents printed?
The problem is
solved.
Go to step 2.
Step 2
The print job may contain a formatting error or invalid data. Delete
the print job, and then send it again.
Are the documents printed?
The problem is
solved.
Go to step 3.
Step 3
If you are printing from the Internet, then the printer may be reading
the multiple job titles as duplicates.
For Windows users
a Open the Printing Preferences dialog.
b From the Print and Hold tab, click Use Print and Hold, and then
click Keep duplicate documents.
c Enter a PIN, and then save the changes.
d Send the print job.
For Macintosh users
a Save and name each job dierently.
b Send the job individually.
Are the documents printed?
The problem is
solved.
Go to step 4.
Step 4
a Delete some held jobs to free up printer memory.
b Print the documents.
Are the documents printed?
The problem is
solved.
Contact
customer
support.
Job prints from the wrong tray or on the wrong paper
Action Yes No
Step 1
a Check if you are printing on the correct paper.
b Print the document.
Is the document printed on the correct paper?
Go to step 2. Load the correct
paper size and paper
type.
Troubleshoot a problem 170
Action Yes No
Step 2
a Depending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Note: You can also change the settings on the printer control
panel. Navigate to:
Settings > Paper > Tray
Configuration
> Paper Size/Type
For non‑touch‑screen printer models, press
to navigate
through the settings.
b Make sure that the settings match the paper loaded.
c Print the document.
Is the document printed on the correct paper?
The problem is
solved.
Contact
customer
support.
Slow printing
Action Yes No
Step 1
Make sure that the printer cable is securely connected to the
printer and to the computer, print server, or other network device.
Is the printer printing slow?
Go to step 2. The problem is
solved.
Step 2
a Make sure that the printer is not in Quiet Mode.
From the control panel, navigate to:
Settings > Device > Maintenance > Config Menu > Device
Operations > Quiet Mode
For non‑touch‑screen printer models, press
to navigate
through the settings.
b Print the document.
Is the printer printing slow?
Go to step 3. The problem is
solved.
Step 3
a Depending on your operating system, specify the print
resolution from the Printing Preferences or Print dialog.
b Set the resolution to 600 dpi.
c Print the document.
Is the printer printing slow?
Go to step 4. The problem is
solved.
Troubleshoot a problem 171
Action Yes No
Step 4
a From the control panel, navigate to:
Settings > Print > Quality > Print Resolution
For non‑touch‑screen printer models, press
to navigate
through the settings.
b Set the resolution to 600 dpi.
c Print the document.
Is the printer printing slow?
Go to step 5. The problem is
solved.
Step 5
a Depending on your operating system, specify the paper type
setting from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type. For non‑touch‑screen printer models,
press
to navigate through the settings.
• Heavier paper prints more slowly.
• Paper narrower than letter, A4, and legal may print more
slowly.
b Print the document.
Is the printer printing slow?
Go to step 6. The problem is
solved.
Step 6
a Make sure that the printer settings for texture and weight match
the paper being loaded.
From the control panel, navigate to:
Settings > Paper > Media Configuration > Media Types
For non‑touch‑screen printer models, press to navigate
through the settings.
Note: Rough paper textures and heavy paper weights may
print more slowly.
b Print the document.
Is the printer printing slow?
Go to step 7. The problem is
solved.
Step 7
Remove held jobs.
Is the printer printing slow?
Go to step 8. The problem is
solved.
Troubleshoot a problem 172
Action Yes No
Step 8
a Make sure that the printer is not overheating.
Notes:
• Allow the printer to cool down after a long print job.
• Observe the recommended ambient temperature for the
printer. For more information, see
“Selecting a location
for the printer” on page 20.
b Print the document.
Is the printer printing slow?
Contact
customer
support.
The problem is
solved.
The printer is not responding
Action Yes No
Step 1
Check if the power cord is connected to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or
electrical shock, connect the power cord to an appropriately
rated and properly grounded electrical outlet that is near the
product and easily accessible.
Is the printer responding?
The problem is
solved.
Go to step 2.
Step 2
Check if the electrical outlet is turned o by a switch or breaker.
Is the electrical outlet turned o by a switch or breaker?
Turn on the switch or
reset the breaker.
Go to step 3.
Step 3
Check if the printer is on.
Is the printer on?
Go to step 4. Turn on the printer.
Step 4
Check if the printer is in Sleep or Hibernate mode.
Is the printer in Sleep or Hibernate mode?
Press the power
button to wake the
printer.
Go to step 5.
Step 5
Check if the cables connecting the printer and the computer are
inserted to the correct ports.
Are the cables inserted to the correct ports?
Go to step 6. Insert the cables to
the correct ports.
Troubleshoot a problem 173
Action Yes No
Step 6
Install the correct print driver.
Is the printer responding?
The problem is
solved.
Go to step 7.
Step 7
Turn o the printer, wait for about 10 seconds, and then turn on the
printer.
Is the printer responding?
The problem is
solved.
Contact
customer
support.
Unable to read flash drive
Action Yes No
Step 1
Check if the printer is not busy processing another print, copy,
scan, or fax job.
Is the printer ready?
Go to step 2. Wait for the printer to
finish processing the
other job.
Step 2
Check if the flash drive is supported. For more information, see
“Supported flash drives and file types” on page 54.
Is the
flash
drive supported?
Go to step 3. Insert a supported
flash drive.
Step 3
Remove, and then insert the flash drive.
Does the printer recognize the flash drive?
The problem is
solved.
Contact customer
support.
Enabling the USB port
From the control panel, navigate to:
Settings > Network/Ports > USB > Enable USB Port
For non-touch-screen printer models, press
to navigate through the settings.
Troubleshoot a problem 174
Network connection problems
Cannot open Embedded Web Server
Action Yes No
Step 1
Check if the printer is on.
Is the printer on?
Go to step 2. Turn on the printer.
Step 2
Make sure that the printer IP address is correct.
Notes:
• View the IP address on the home screen.
• An IP address appears as four sets of numbers separated by
periods, such as 123.123.123.123.
Is the printer IP address correct?
Go to step 3. Type the correct
printer IP address in
the address
field.
Step 3
Check if you are using a supported browser:
• Internet Explorer version 11 or later
• Microsoft Edge
• Safari version 6 or later
• Google Chrome
TM
version 32 or later
• Mozilla Firefox version 24 or later
Is your browser supported?
Go to step 4. Install a supported
browser.
Step 4
Check if the network connection is working.
Is the network connection working?
Go to step 5. Contact your
administrator.
Step 5
Make sure that the cable connections to the printer and print server
are secure. For more information, see the documentation that
came with the printer.
Are the cable connections secure?
Go to step 6. Secure the cable
connections.
Step 6
Check if the web proxy servers are disabled.
Are the web proxy servers disabled?
Go to step 7. Contact your
administrator.
Troubleshoot a problem 175
Action Yes No
Step 7
Access the Embedded Web Server.
Did the Embedded Web Server open?
The problem is
solved.
Contact
customer
support.
Cannot connect the printer to the Wi‑Fi network
Action Yes No
Step 1
Make sure that Active Adapter is set to Auto.
From the control panel, navigate to:
Settings > Network/Ports > Network Overview > Active Adapter
> Auto
For non‑touch‑screen printer models, press
to navigate
through the settings.
Can the printer connect to the Wi‑Fi network?
The problem is
solved.
Go to step 2.
Step 2
Check if the correct Wi‑Fi network is selected.
Note: Some routers may share the default SSID.
Are you connecting to the correct Wi‑Fi network?
Go to step 4. Go to step 3.
Step 3
Connect to the correct Wi‑Fi network. For more information, see
“Connecting the printer to a Wi‑Fi network” on page 45.
Can the printer connect to the Wi‑Fi network?
The problem is
solved.
Go to step 4.
Step 4
Check the wireless security mode.
From the control panel, navigate to:
Settings > Network/Ports > Wireless > Wireless Security Mode
For non‑touch‑screen printer models, press
to navigate
through the settings.
Is the correct wireless security mode selected?
Go to step 6. Go to step 5.
Step 5
Select the correct wireless security mode.
Can the printer connect to the Wi‑Fi network?
The problem is
solved.
Go to step 6.
Troubleshoot a problem 176
Action Yes No
Step 6
Make sure that you entered the correct network password.
Note: Take note of the spaces, numbers, and capitalization in the
password.
Can the printer connect to the Wi‑Fi network?
The problem is
solved.
Contact
customer
support.
Issues with supplies
Replace cartridge, printer region mismatch
To correct this problem, purchase a cartridge with the correct region that matches the printer region, or
purchase a worldwide cartridge.
• The first number in the message after 42 indicates the region of the printer.
• The second number in the message after 42 indicates the region of the cartridge.
Printer and toner cartridge regions
Region Numeric code
Worldwide or Undefined region 0
North America (United States, Canada) 1
European Economic Area, Western Europe, Nordic countries, Switzerland 2
Asia Pacific 3
Latin America 4
Rest of Europe, Middle East, Africa 5
Australia, New Zealand 6
Invalid region 9
Note: To find the region settings of the printer and toner cartridge, print the print quality test pages.
From the control panel, navigate to: Settings > Troubleshooting > Print Quality Test Pages.
Non‑Lexmark supply
The printer has detected a non‑Lexmark supply or part installed in the printer.
Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-
party supplies or parts may aect the performance, reliability, or life of the printer and its imaging
components.
All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable
results if third-party supplies or parts are used. Imaging component usage beyond the intended life may
damage your Lexmark printer or associated components.
Troubleshoot a problem 177
Warning—Potential Damage: Use of third-party supplies or parts can aect warranty coverage.
Damage caused by the use of third-party supplies or parts may not be covered by the warranty.
To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your
printer, do either of the following:
For touch‑screen printer models, press
twice, and then press twice.
For non‑touch‑screen printer models, press X, press
, and then hold both buttons for 15 seconds.
If you do not want to accept these risks, then remove the third-party supply or part from your printer and
install a genuine Lexmark supply or part. For more information, see
“Using genuine Lexmark parts and
supplies” on page 135.
For touch‑screen printer models, if the printer does not print after pressing
twice, and then
pressing
twice, then reset the supply usage counter.
For non‑touch‑screen printer models, if the printer does not print after pressing X, pressing
, and holding
both buttons for 15 seconds, then reset the supply usage counter.
1 From the control panel, navigate to:
Settings > Device > Maintenance > Config Menu > Supply Usage And Counters
For non‑touch‑screen printer models, press
to navigate through the settings.
2 Select the part or supply that you want to reset.
3 To clear the message, do either of the following:
• For touch‑screen printer models, press
twice, and then press twice.
• For non‑touch‑screen printer models, press X, press
, and then hold both buttons for 15
seconds.
Note: If you are unable to reset the supply usage counters, then return the item to the place of
purchase.
Clearing jams
Avoiding jams
Load paper properly
• Make sure that the paper lies flat in the tray.
Troubleshoot a problem 178
Correct loading of paper Incorrect loading of paper
• Do not load or remove a tray while the printer is printing.
• Do not load too much paper. Make sure that the stack height is below the maximum paper
fill
indicator.
• Do not slide paper into the tray. Load paper as shown in the illustration.
• Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or
envelopes.
• For two-sided printing on A4‑size paper, make sure that the paper size setting in the duplex unit is set to
A4.
• For two-sided printing on letter‑, legal‑, Oficio‑, or folio‑size paper, make sure that the paper size setting in
the duplex unit is set to Letter.
• Push the tray firmly into the printer after loading paper.
Use recommended paper
• Use only recommended paper or specialty media.
• Do not load paper that is wrinkled, creased, damp, bent, or curled.
• Flex, fan, and align the paper edges before loading.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, weights, or types in the same tray.
Troubleshoot a problem 179
• Make sure that the paper size and type are set correctly on the computer or printer control panel.
• Store paper according to manufacturer recommendations.
Identifying jam locations
Notes:
• When Jam Assist is set to On, the printer flushes blank pages or pages with partial prints after a jammed
page has been cleared. Check your printed output for blank pages.
• When Jam Recovery is set to On or Auto, the printer reprints jammed pages.
Jam locations
1 Automatic document feeder (ADF)
2 Standard bin
3 Front door
4 Manual feeder
5 Tray
6 Rear door
7 Duplex unit
Troubleshoot a problem 180
Paper jam in the tray
1 Remove the tray.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3 Insert the tray.
Paper jam in the front door
1 Open the front door.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
2 Remove the imaging unit.
Troubleshoot a problem 181
Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may aect the quality of
future print jobs.
3 Remove the jammed paper.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Note: Make sure that all paper fragments are removed.
4 Insert the imaging unit.
5 Close the door.
Paper jam in the rear door
1 Open the rear door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Troubleshoot a problem 182
2 Open the fuser access door.
3 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
4 Close the fuser access door.
5 Close the rear door.
Paper jam in the duplex unit
1 Pull out the duplex unit, and then remove the jammed paper.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
Troubleshoot a problem 183
Note: Make sure that all paper fragments are removed.
2 Insert the duplex unit.
Paper jam in the standard bin
1 Raise the scanner, and then remove the jammed paper.
Note: Make sure that all paper fragments are removed.
2 Lower the scanner.
Troubleshoot a problem 184
Paper jam in the manual feeder
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Paper jam in the automatic document feeder
1 Remove all original documents from the ADF tray.
2 Open the ADF cover.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
3 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
4 Close the ADF cover.
Troubleshoot a problem 185
5 Open the scanner cover.
6 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
7 Close the scanner cover.
Paper feed problems
Envelope seals when printing
Action Yes No
Step 1
a Use an envelope that has been stored in a dry environment.
Note: Printing on envelopes with high moisture content can
seal the flaps.
b Send the print job.
Does the envelope seal when printing?
Go to step 2. The problem is
solved.
Troubleshoot a problem 186
Action Yes No
Step 2
a Make sure that paper type is set to Envelope.
From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
For non‑touch‑screen printer models, press
to navigate
through the settings.
b Send the print job.
Does the envelope seal when printing?
Contact
customer
support.
The problem is
solved.
Collated printing does not work
Action Yes No
Step 1
a From the control panel, navigate to:
Settings > Print > Layout > Collate
For non‑touch‑screen printer models, press
to navigate
through the settings.
b Select On [1,2,1,2,1,2].
c Print the document.
Is the document collated correctly?
The problem is
solved.
Go to step 2.
Step 2
a From the document that you are trying to print, open the Print
dialog, and then select Collate.
b Print the document.
Is the document collated correctly?
The problem is
solved.
Go to step 3.
Step 3
a Reduce the number of pages to print.
b Print the document.
Are the pages collated correctly?
The problem is
solved.
Contact
customer
support.
Troubleshoot a problem 187
Paper frequently jams
Action Yes No
Step 1
a Remove the tray.
b Check if paper is loaded correctly.
Notes:
• Make sure that the paper guides are positioned correctly.
• Make sure that the stack height is below the maximum
paper
fill
indicator.
• Make sure to print on recommended paper size and type.
c Insert the tray.
d Print the document.
Do paper jams occur frequently?
Go to step 2. The problem is
solved.
Step 2
a From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
For non‑touch‑screen printer models, press
to navigate
through the settings.
b Set the correct paper size and type.
c Print the document.
Do paper jams occur frequently?
Go to step 3. The problem is
solved.
Step 3
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Do paper jams occur frequently?
Contact
customer
support.
The problem is
solved.
Jammed pages are not reprinted
Action Yes No
a From the control panel, navigate to:
Settings > Device >
Notifications
> Jam Content Recovery
For non‑touch‑screen printer models, press
to navigate
through the settings.
b In the Jam Recovery menu, select On or Auto.
c Print the document.
Are the jammed pages reprinted?
The problem is
solved.
Contact
customer
support.
Troubleshoot a problem 188
E-mailing problems
Disabling the “SMTP server not set up” error message
Depending on your printer model, from the control panel, do either of the following:
• Touch
> Settings > E‑mail > E‑mail Setup > Disable “SMTP Server not set up” error > On.
• Navigate to
> E‑mail > > E‑mail Setup > > Disable “SMTP Server not set up” error >
> On > .
To prevent the error from happening again, do one of the following:
• Update the
firmware.
For more information, see “Updating
firmware”
on page 44.
• Configure the e‑mail SMTP settings. For more information, see
“Configuring the e‑mail SMTP settings” on
page 31.
Cannot send e
‑mails
Action Yes No
Step 1
Make sure that the e‑mail SMTP settings are configured correctly.
For more information, see “Configuring the e‑mail SMTP settings”
on page 31.
Can you send an e‑mail?
The problem is
solved.
Go to step 2.
Step 2
Make sure that you are using the correct password. Depending on
your e‑mail service provider, use your account password, app
password, or authentication password. For more information, see
“Configuring the e‑mail SMTP settings” on page 31.
Can you send an e‑mail?
The problem is
solved.
Go to step 3.
Step 3
Make sure that the printer is connected to a network and that the
network is connected to the Internet.
Can you send an e‑mail?
The problem is
solved.
Contact
customer
support.
Troubleshoot a problem 189
Faxing problems
Caller ID is not shown
Note: These instructions apply only to printers that support analog fax. For more information, see
“Setting up
the printer to fax” on page 22.
Action Yes No
Enable caller ID.
From the control panel, navigate to:
Settings > Fax > Fax Setup > Fax Receive Settings > Admin
Controls > Enable Caller ID
For non-touch-screen printer models, press
to navigate
through the settings.
Does the caller ID appear?
The problem is
solved.
Contact customer
support.
Cannot set up etherFAX
Action Yes No
Step 1
Check the printer connectivity.
a Print the Network Setup Page. From the control panel, navigate
to:
Settings > Reports > Network > Network Setup Page
For non-touch-screen printer models, press
to navigate
through the settings.
b Check the network status.
Is the printer connected to the network?
Go to step 3. Go to step 2.
Step 2
Make sure that the printer is connected to a network and that the
network is connected to the Internet.
Can you set up etherFAX?
The problem is
solved.
Go to step 3.
Step 3
Make sure that etherFAX is set up correctly. For more information,
see
“Setting up the fax function using etherFAX” on page 23.
Can you set up etherFAX?
The problem is
solved.
Go to
https://www.etherfa
x.net/lexmark.
Troubleshoot a problem 190
Cannot send or receive faxes using etherFAX
Action Yes No
Step 1
Make sure that the printer is connected to a network and that the
network is connected to the Internet.
Can you send or receive faxes using etherFAX?
The problem is
solved.
Go to step 2.
Step 2
a From the control panel, navigate to:
Settings > Fax > Fax Setup > General Fax Settings.
For non-touch-screen printer models, press
to navigate
through the settings.
b Make sure that you have the correct fax number.
c Make sure that Fax Transport is set to etherFAX.
Can you send or receive faxes using etherFAX?
The problem is
solved.
Go to step 3.
Step 3
Split large documents into smaller file sizes.
Can you send or receive faxes using etherFAX?
The problem is
solved.
Go to
https://www.etherfa
x.net/lexmark.
Cannot send or receive faxes using analog fax
Action Yes No
Step 1
Resolve any error messages that appear on the display.
Can you send or receive a fax?
The problem is
solved.
Go to step 2.
Step 2
Make sure that the cable connections for the following equipment
are secure:
• Telephone
• Handset
• Answering machine
Can you send or receive a fax?
The problem is
solved.
Go to step 3.
Step 3
Check for a dial tone.
• Call the fax number to check if it is working properly.
• If you are using the On Hook Dial feature, then turn up the
volume to check if you hear a dial tone.
Can you hear a dial tone?
Go to step 5. Go to step 4.
Troubleshoot a problem 191
Action Yes No
Step 4
Check the telephone wall jack.
a Connect the analog telephone directly to the wall jack.
b Listen for a dial tone.
c If you do not hear a dial tone, then use a
dierent
telephone
cable.
d If you still do not hear a dial tone, then connect the analog
telephone to a
dierent
wall jack.
e If you hear a dial tone, then connect the printer to that wall jack.
Can you send or receive a fax?
The problem is
solved.
Go to step 5.
Step 5
Check if the printer is connected to an analog phone service or to
the correct digital connector.
• If you are using an Integrated Services for Digital Network
(ISDN) telephone service, then connect to an analog telephone
port of an ISDN terminal adapter. For more information, contact
your ISDN provider.
• If you are using DSL, then connect to a DSL filter or router that
supports analog use. For more information, contact your DSL
provider.
• If you are using a private branch exchange (PBX) telephone
service, then make sure that you are connecting to an analog
connection on the PBX. If none exists, then consider installing
an analog telephone line for the fax machine.
Can you send or receive a fax?
The problem is
solved.
Go to step 6.
Step 6
Temporarily disconnect other equipment and disable other
telephone services.
a Disconnect other equipment (such as answering machines,
computers, modems, or telephone line splitters) between the
printer and the telephone line.
b Disable call waiting and voice mail. For more information,
contact your telephone company.
Can you send or receive a fax?
The problem is
solved.
Go to step 7.
Step 7
Scan the original document one page at a time.
a Dial the fax number.
b Scan the document.
Can you send or receive a fax?
The problem is
solved.
Contact
customer
support.
Troubleshoot a problem 192
Can receive but not send faxes using analog fax
Action Yes No
Step 1
Load an original document properly into the ADF tray or on the
scanner glass.
Can you send faxes?
The problem is
solved.
Go to step 2.
Step 2
Set up the shortcut number properly.
• Check if the shortcut number is set for the telephone number
that you want to dial.
• Dial the telephone number manually.
Can you send faxes?
The problem is
solved.
Contact
customer
support.
Can send but not receive faxes using analog fax
Action Yes No
Step 1
Make sure that the paper source is not empty.
Can you receive faxes?
The problem is
solved.
Go to step 2.
Step 2
Check the ring count delay settings.
From the control panel, navigate to:
Settings > Fax > Fax Setup > Fax Receive Settings > Rings to
Answer
For non-touch-screen printer models, press
to navigate
through the settings.
Can you receive faxes?
The problem is
solved.
Go to step 3.
Step 3
If the printer is printing blank pages, then see
“Blank or white
pages” on page 147.
Can you receive faxes?
The problem is
solved.
Contact
customer
support.
Troubleshoot a problem 193
Poor fax print quality
Action Yes No
Step 1
Make sure that there are no print quality defects.
a From the control panel, navigate to:
Settings > Troubleshooting > Print Quality Test Pages
For non-touch-screen printer models, press
to navigate
through the settings.
b Correct any print quality defects. For more information, see
“Print quality is poor” on page 147.
Is the fax print quality satisfactory?
The problem is
solved.
Go to step 2.
Step 2
Decrease the incoming fax transmission speed.
a From the control panel, navigate to:
Settings > Fax > Fax Setup > Fax Receive Settings > Admin
Controls > Max Speed
For non-touch-screen printer models, press
to navigate
through the settings.
b Select a lower transmission speed.
Is the fax print quality satisfactory?
The problem is
solved.
Contact
customer
support.
Missing information on the fax cover page
Action No Yes
a Turn o the printer, wait for about 10 seconds, and then turn on
the printer.
b Send or retrieve the fax.
Is there missing information on the fax cover page?
The problem is
solved.
Contact
customer
support.
Cannot send the fax cover page from the computer
Action Yes No
Step 1
a Make sure that the print driver is updated. For more information,
see
“Installing the printer software” on page 42.
b Send the fax.
Can you send the fax cover page?
The problem is
solved.
Go to step 2.
Troubleshoot a problem 194
Action Yes No
Step 2
a From the document that you are trying to fax, open the Print
dialog.
b Select the printer, and then click Properties, Preferences,
Options, or Setup.
c Click Fax, and then clear the Always display settings prior to
faxing setting.
d Send the fax.
Can you send the fax cover page?
The problem is
solved.
Contact
customer
support.
Scanning problems
Cannot scan to a computer
Action Yes No
Step 1
Perform a copy job.
Is the copy job successful?
Go to step 3. Go to step 2.
Step 2
a Turn o the printer, wait for about 10 seconds, and then turn it
back on.
b Scan the document.
Can you scan the document to a computer?
The problem is
solved.
Go to step 3.
Step 3
Check the printer connectivity.
a Print the Network Setup Page. From the control panel, navigate
to:
Settings > Reports > Network > Network Setup Page.
b Check the network status.
Is the printer connected to the network?
Go to step 5. Go to step 4.
Step 4
a Connect the printer to the network.
b Scan the document.
Can you scan the document to a computer?
The problem is
solved.
Go to step 5.
Troubleshoot a problem 195
Action Yes No
Step 5
a Make sure that the printer and the computer are connected to
the same network.
b Scan the document.
Can you scan the document to a computer?
The problem is
solved.
Contact
customer
support.
Cannot scan to a network folder
Action Yes No
Step 1
a Create a network folder shortcut.
b Scan a document using the shortcut. For more information, see
“Scanning to a network folder” on page 72.
Can you scan a document and save it to a network folder?
The problem is
solved.
Go to step 2.
Step 2
Make sure that the network folder path and format are correct. For
example, //server_hostname/foldername/path, where
server_hostname is a fully qualified domain (FQDN) or IP
address.
Is the network folder path and format correct?
Go to step 3. Go to step 4.
Step 3
Make sure that you have a write access permission to the network
folder.
Can you scan a document and save it to a network folder?
The problem is
solved.
Go to step 4.
Troubleshoot a problem 196
Action Yes No
Step 4
Update the network folder shortcut.
a Open a web browser, and then type the printer IP address in
the address field.
Notes:
• View the printer IP address on the home screen. The IP
address appears as four sets of numbers separated by
periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it
to load the web page correctly.
b Click Shortcuts, and then select a shortcut.
Note: If you have multiple shortcut types, then select
Network Folder.
c In the Share Path field, type the network folder path.
Notes:
• If your share path is \\server_hostname
\foldername\path, then
type //server_hostname/foldername/path.
• Make sure that you use forward slashes when typing the
share path.
d From the Authentication menu, select your authentication
method.
Note: If Authentication is set to “Use assigned username and
password,” then in the User Name and Password fields, type
your credentials.
e Click Save.
Can you scan a document and save it to a network folder?
The problem is
solved.
Go to step 5.
Step 5
Make sure that the printer and the network folder are connected
to the same network.
Can you scan a document and save it to a network folder?
The problem is
solved.
Contact
customer
support.
Partial copies of document or photo
Action Yes No
Step 1
a Make sure that the document or photo is loaded facedown on
the upper left corner of the scanner glass.
b Copy the document or photo.
Is the document or photo copied correctly?
The problem is
solved.
Go to step 2.
Troubleshoot a problem 197
Action Yes No
Step 2
a Match the paper size setting and the paper loaded in the tray.
b Copy the document or photo.
Is the document or photo copied correctly?
The problem is
solved.
Contact
customer
support.
Scan job was not successful
Action Yes No
Step 1
Check the cable connections.
a Make sure that the Ethernet or USB cable is securely connected
to the computer and the printer.
b Resend the scan job.
Is the scan job successful?
The problem is
solved.
Go to step 2.
Step 2
Check the file you want to scan.
a Make sure that the file name is not already used in the
destination folder.
b Make sure that the document or photo you want to scan is not
open in another application.
c Resend the scan job.
Is the scan job successful?
The problem is
solved.
Go to step 3.
Step 3
a Make sure that the Append time stamp or the Overwrite
existing file check box is selected in the destination
configuration
settings.
b Resend the scan job.
Is the scan job successful?
The problem is
solved.
Contact
customer
support.
Troubleshoot a problem 198
Poor copy quality
Action Yes No
Step 1
a Clean the scanner glass and the ADF glass with a damp, soft,
lint‑free cloth. If your printer has a second ADF glass inside the
ADF, then also clean that glass.
For more information, see
“Cleaning the scanner” on page
142.
b Make sure that the document or photo is loaded facedown on
the upper left corner of the scanner glass.
c Copy the document or photo.
Is the copy quality satisfactory?
The problem is
solved.
Go to step 2.
Step 2
a Check the quality of the original document or photo.
b Adjust the scan quality settings.
c Copy the document or photo.
Is the copy quality satisfactory?
The problem is
solved.
Contact
customer
support.
Jagged image or text when scanning from the ADF
Action Yes No
a Load 50 sheets of clean, plain paper into the ADF.
Note: The plain paper helps clean or remove dust and other
coating from the ADF feed rollers.
b From the control panel, press
.
c Load an original document into the ADF.
d Scan the document.
Do jagged images or texts appear on the output?
Contact
customer
support.
The problem is
solved.
Troubleshoot a problem 199
Scanner does not close
Action Yes No
Remove obstructions that keep the scanner cover open.
Did the scanner cover close correctly?
The problem is
solved.
Contact customer
support.
Scanning takes too long or freezes the computer
Action Yes No
Close all applications that are interfering with the scan.
Does scanning take too long or freeze the computer?
Contact customer
support.
The problem is
solved.
Scanner does not respond
Action Yes No
Step 1
a Check if the power cord is connected properly to the printer
and the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire
or electrical shock, connect the power cord to an
appropriately rated and properly grounded electrical outlet
that is near the product and easily accessible.
b Copy or scan the document.
Is the scanner responding?
The problem is
solved.
Go to step 2.
Step 2
a Check if the printer is turned on.
b Resolve any error messages that appear on the display.
c Copy or scan the document.
Is the scanner responding?
The problem is
solved.
Go to step 3.
Step 3
a Turn o the printer, wait for about 10 seconds, and then turn the
printer on.
b Copy or scan the document.
Is the scanner responding?
The problem is
solved.
Contact customer
support.
Troubleshoot a problem 200
Adjusting scanner registration
1 From the control panel, navigate to:
Settings > Device > Maintenance > Config Menu > Scanner Configuration > Scanner Manual Registration
> Print Quick Test
For non-touch-screen printer models, press
to navigate through the settings.
2 Place the Print Quick Test page on the scanner glass, and then select Flatbed Registration.
3 Select Copy Quick Test.
4 Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are dierent from the original document, then adjust Left Margin and
Top Margin.
5 Repeat
step 3 and step 4 until the margins of the Copy Quick Test page closely match the original document.
Adjusting ADF registration
1 From the control panel, navigate to:
Settings > Device > Maintenance > Config Menu > Scanner Configuration > Scanner Manual Registration
> Print Quick Test
For non-touch-screen printer models, press
to navigate through the settings.
2 Place the Print Quick Test page on the ADF tray, and then select Front ADF Registration.
Note: To align the front ADF registration, place the test page faceup, short edge
first
into the ADF.
3 Select Copy Quick Test.
4 Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are
dierent
from the original document, then adjust Horizontal
Adjust and Top Margin.
5 Repeat
step 3 and step 4 until the margins of the Copy Quick Test page closely match the original document.
Contacting customer support
Before contacting customer support, make sure to have the following information:
• Printer problem
• Error message
• Printer model type and serial number
Go to
http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals,
support documentation, drivers, and other downloads.
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries
or regions, go to
http://support.lexmark.com.
Troubleshoot a problem 201
Recycle and dispose
Recycling Lexmark products
To return Lexmark products for recycling:
1 Go to
www.lexmark.com/recycle.
2 Select the product you want to recycle.
Note: Printer supplies and hardware not listed in the Lexmark Collection and Recycling Program may be
recycled through your local recycling center.
Recycling Lexmark packaging
Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are
transported in the most
ecient
and environmentally sensitive manner and that there is less packaging to
dispose of. These eciencies result in fewer greenhouse emissions, energy savings, and natural resource
savings. Lexmark also oers recycling of packaging components in some countries or regions. For more
information, go to
www.lexmark.com/recycle, and then choose your country or region. Information on available
packaging recycling programs is included with the information on product recycling.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your
area.
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist
in your area.
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles
the box.
Recycle and dispose 202
Notices
Product information
Product name:
Lexmark MB2236adw, Lexmark MB2236adwe, Lexmark MB2236i MFPs
Machine type:
3400
Models:
481, 485
Edition notice
July 2022
The following paragraph does not apply to any country where such provisions are inconsistent with local
law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in later editions. Improvements or changes in the
products or the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to
make these available in all countries in which it operates. Any reference to a product, program, or service is
not intended to state or imply that only that product, program, or service may be used. Any functionally
equivalent product, program, or service that does not infringe any existing intellectual property right may be
used instead. Evaluation and
verification
of operation in conjunction with other products, programs, or services,
except those expressly designated by the manufacturer, are the user’s responsibility.
For Lexmark technical support, go to
http://support.lexmark.com.
For information on Lexmark's privacy policy governing the use of this product, go to
www.lexmark.com/privacy.
For information on supplies and downloads, go to
www.lexmark.com.
© 2019 Lexmark International, Inc.
All rights reserved.
GOVERNMENT END USERS
The Software Program and any related documentation are "Commercial Items," as that term is
defined
in 48
C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are
used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R.
227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software
Notices 203
Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only
those rights as are granted to all other end users pursuant to the terms and conditions herein.
Trademarks
Lexmark and the Lexmark logo are trademarks or registered trademarks of Lexmark International, Inc. in the
United States and/or other countries.
Microsoft, Internet Explorer, Microsoft 365, Microsoft Edge, Outlook, and Windows are trademarks of the
Microsoft group of companies.
Gmail, Android, Google Play, and Google Chrome are trademarks of Google LLC.
Macintosh, macOS, Safari, and AirPrint are trademarks of Apple Inc., registered in the U.S. and other countries.
App Store and iCloud are service marks of Apple Inc., registered in the U.S. and other countries. Use of the
Works with Apple badge means that an accessory has been designed to work specifically with the technology
identified
in the badge and has been
certified
by the developer to meet Apple performance standards.
The Mopria® word mark is a registered and/or unregistered trademark of Mopria Alliance, Inc. in the United
States and other countries. Unauthorized use is strictly prohibited.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s
designation of a set of printer commands (language) and functions included in its printer products. This printer
is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used
in various application programs, and that the printer emulates the functions corresponding to the commands.
PostScript is a registered trademark of Adobe Systems Incorporated in the United States and/or other countries.
Wi-Fi® and Wi-Fi Direct® are registered trademarks of Wi-Fi Alliance®.
All other trademarks are the property of their respective owners.
Licensing notices
All licensing notices associated with this product can be viewed from the CD:\NOTICES directory of the
installation software CD.
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO
9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing One-sided: 52
Two-sided: 50
Scanning 52
Copying 55
Ready 14
Values are subject to change. See www.lexmark.com for current values.
Notices 204
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo
signifies
specific
recycling programs and procedures for electronic products in countries of the
European Union. We encourage the recycling of our products.
If you have further questions about recycling options, visit the Lexmark Web site at
www.lexmark.com for your
local sales oce phone number.
India E-Waste notice
This product including components, consumables, parts and spares complies with the “India E-Waste Rules”
and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated
diphenyl ethers in concentrations exceeding 0.1% by weight and 0.01% by weight for cadmium, except for the
exemption set in the Rule.
Lithium
‑ion rechargeable battery
This product may contain a coin-cell, lithium-ion rechargeable battery, which should only be removed by a
trained technician. Crossed-out wheelie bin means the product should not be discarded as unsorted waste but
must be sent to separate collection facilities for recovery and recycling. In the event the battery is removed, do
not dispose of the battery in your household waste. There may be separate collection systems for batteries in
your local community, such as a battery-recycling
drop-o
location. The separate collection of waste batteries
Notices 205
assures appropriate treatment of waste including reuse and recycling and prevents any potential negative
eects on human health and environment. Please responsibly dispose of the batteries.
Product disposal
Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local
authorities for disposal and recycling options.
Returning Lexmark cartridges for reuse or recycling
The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse
or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or
demanufactured for recycling. The boxes used to return the cartridges are also recycled.
To return Lexmark cartridges for reuse or recycling, do the following:
1 Go to www.lexmark.com/recycle.
2 Select the product that you want to recycle.
Static sensitivity notice
This symbol identifies static-sensitive parts. Do not touch the areas near these symbols without first touching
a metal surface in an area away from the symbol.
To prevent damage from electrostatic discharge when performing maintenance tasks such as clearing paper
jams or replacing supplies, touch any exposed metal frame of the printer before accessing or touching interior
areas of the printer even if the symbol is not present.
ENERGY STAR
Any Lexmark product bearing the ENERGY STAR
®
emblem on the product or on a start-up screen is
certified
to
comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as of the date of manufacture.
Notices 206
Temperature information
Operating temperature and relative humidity 10 to 32.2°C (50 to 90°F) and 15 to 80% RH
15.6 to 32.2°C (60 to 90°F) and 8 to 80% RH
Maximum wet-bulb temperature
2
: 22.8°C (73°F)
Non-condensing environment
Printer / cartridge / imaging unit long-
term storage
1
15.6 to 32.2°C (60 to 90°F) and 8 to 80% RH
Maximum wet-bulb temperature
2
: 22.8°C (73°F)
Printer / cartridge / imaging unit short-term
shipping
-40 to 40°C (-40 to 104°F)
1
Supplies shelf life is approximately 2 years. This is based on storage in a standard oce environment at 22°C (72°F)
and 45% humidity.
2
Wet-bulb temperature is determined by the air temperature and the relative humidity.
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for
Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements
of IEC 60825-1: 2014.
Class I laser products are not considered to be hazardous. The laser system and printer are designed so there
is never any human access to laser radiation above a Class I level during normal operation, user maintenance,
or prescribed service conditions. The printer has a non-serviceable printhead assembly that contains a laser
with the following specifications:
Class: IIIb (3b) AlGaAs
Nominal output power (milliwatts): 15
Wavelength (nanometers): 775–800
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Mode Description Power consumption (Watts)
Printing The product is generating hard‑copy output from electronic
inputs.
One-sided: 460
Two-sided: 325
Copy The product is generating hard‑copy output from hard‑copy
original documents.
460
Scan The product is scanning hard‑copy documents. N/A (MB2236adw); 9.5 (MB2236adwe,
MB2236i, flash drive)
Notices 207
Mode Description Power consumption (Watts)
Ready The product is waiting for a print job. 5.5 (MB2236adw); 6.0 (MB2236adwe,
MB2236i)
Sleep Mode The product is in a high‑level energy‑saving mode. 1.2 (MB2236adw); 1.1 (MB2236adwe,
MB2236i)
Hibernate The product is in a low‑level energy‑saving mode. N/A
O The product is plugged into an electrical outlet, but the
power switch is turned o.
0.1 (MB2236adw); 0.2 (MB2236adwe,
MB2236i)
The power consumption levels listed in the previous table represent time-averaged measurements.
Instantaneous power draws may be substantially higher than the average.
Values are subject to change. See www.lexmark.com for current values.
Sleep Mode
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by
lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged
after this product is not used for a
specified
period of time, called the Sleep Mode Timeout.
Factory default Sleep Mode Timeout for this product (in minutes): 15
By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes.
If the print speed is less than or equal to 30 pages per minute, then you can set the timeout only up to 60
minutes. Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the
response time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but
uses more energy.
Hibernate Mode
This product is designed with an ultra‑low power operating mode called Hibernate mode. When operating in
Hibernate Mode, all other systems and devices are powered down safely.
The Hibernate mode can be entered in any of the following methods:
• Using the Hibernate Timeout
• Using the Schedule Power modes
Factory default Hibernate Timeout for this product in all countries or regions 3 days
The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified
between one hour and one month.
Notes on EPEAT-registered imaging equipment products:
• Standby power level occurs in Hibernate or
O
mode.
• The product shall automatically power down to a standby power level of ≤ 1 W. The auto standby function
(Hibernate or O) shall be enabled at product shipment.
Notices 208
O mode
If this product has an o mode which still consumes a small amount of power, then to completely stop product
power consumption, disconnect the power supply cord from the electrical outlet.
Total energy usage
It is sometimes helpful to estimate the total product energy usage. Since power consumption claims are
provided in power units of Watts, the power consumption should be multiplied by the time the product spends
in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's
energy usage.
Applicability of Regulation (EU) 2019/2015 and (EU) 2019/2020
Per Commission Regulation (EU) 2019/2015 and (EU) 2019/2020, the light source contained within this product
or its component is intended to be used for Image Capture or Image Projection only, and is not intended for
use in other applications.
Regulatory notices for telecommunication terminal equipment
This section contains regulatory information pertaining to products that contain the analog facsimile card:
Lexmark Regulatory Type/Model Number:
LEX-M15-001
Notice to users of the US telephone network: FCC requirements
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative
Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other
information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided
to your telephone company.
This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.
A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply
with the applicable FCC Part 68 rules and requirements adopted by the ACTA. Use a compliant telephone cord
(RJ-11) that is 26 AWG or larger when connecting this product to the public switched telephone network. See
your setup documentation for more information.
The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to
a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an
incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number
of devices that may be connected to a line, as determined by the total RENs, contact your local telephone
company. For products approved after July 23, 2001, the REN for this product is part of the product
identifier
that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point
(for example, 03 is a REN of 0.3). For earlier products, the REN is shown separately on the label.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that
temporary discontinuance of service may be required. If advance notice is not practical, the telephone company
will notify the customer as soon as possible. You will also be advised of your right to
file
a complaint with the
FCC.
Notices 209
The telephone company may make changes in its facilities, equipment, operations or procedures that could
aect the operation of this equipment. If this happens, the telephone company will provide advance notice in
order for you to make necessary modifications to maintain uninterrupted service.
If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International,
Inc. at
www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone
network, the telephone company may request that you disconnect the equipment until the problem is resolved.
This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark
International, Inc. See the previous paragraph for contact information.
Connection to party line service is subject to state taris. Contact the state public utility commission, public
service commission, or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of
this equipment does not disable your alarm equipment. If you have questions about what will disable alarm
equipment, consult your telephone company or a qualified installer.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other
electronic device, including fax machines, to send any message unless said message clearly contains in a
margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time
it is sent and an identification of the business or other entity, or other individual sending the message, and the
telephone number of the sending machine or such business, other entity, or individual. (The telephone number
provided may not be a 900 number or any other number for which charges exceed local or long-distance
transmission charges.)
See your user documentation in order to program this information into your fax machine.
Notices 210
Letter of conformity
Notice to users of the Canadian telephone network
This product meets the applicable Innovation, Science and Economic Development Canada technical
specifications.
The Ringer Equivalence Number (REN) indicates the maximum number of devices allowed to be connected to
a telephone interface. The termination of an interface may consist of any combination of devices subject only
to the requirement that the sum of the RENs of all the devices not exceed five. The REN is located on the product
label.
This equipment uses CA11A telephone jacks.
Notices 211
Avis réservé aux utilisateurs du réseau téléphonique du Canada
Ce produit est conforme aux spécifications techniques d’Innovation, Sciences et Développement économique
Canada.
Le numéro REN (ringer equivalence number : numéro d’équivalence de sonnerie) indique le nombre maximum
d'appareils pouvant être connectés à l’interface téléphonique. En bout de ligne, le nombre d’appareils qui
peuvent être connectés n’est pas directement limité, mais la somme des REN de ces appareils ne doit pas
dépasser cinq. Le numéro REN est indiqué sur l'étiquette produit.
Cet équipement utilise des prises de téléphone CA11A.
Notice to users of the New Zealand telephone network
The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item
of terminal equipment indicates only that Spark has accepted that the item complies with minimum conditions
for connection to its network. It indicates no endorsement of the product by Spark, nor does it provide any sort
of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another
item of telepermitted equipment of a dierent make or model, nor does it imply that any product is compatible
with all of Spark's network services.
This equipment shall not be set up to make automatic calls to the Spark “111” Emergency Service.
This equipment may not provide for the eective hand-over of a call to another device connected to the same
line.
This equipment should not be used under any circumstances that may constitute a nuisance to other Spark
customers.
This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for
which it is designed. Spark will accept no responsibility should diculties arise in such circumstances.
The decadic (or pulse) dialing on this device is unsuitable for use on the Spark network in New Zealand.
For correct operation, the total of all the Ringer Equivalence Numbers (RENs) of all parallel devices connected
to the same telephone line may not exceed 5. The REN of this device is located on the label.
This device uses an RJ-11C modular connector. Contact your point of purchase if a BT adapter is required. The
Lexmark part number is 80D1873.
Some parameters required for compliance with Spark's telepermit requirements are dependent on the
equipment associated with this device. The associated equipment shall be set to operate within the following
limits for compliance to Spark's specifications:
• There shall be no more than 10 call attempts to the same number within any 30 minute period for any single
manual call initiation, and
• The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt
and the beginning of the next call attempt.
• The equipment shall be set to ensure that automatic calls to
dierent
numbers are spaced such that there
is not less than 5 seconds between the end of one call attempt and the beginning of another.
Japanese telecom notice
The installed optional modem is in compliance with Japanese Telecommunication Law and has been Certified
by JATE, with the following Certification Number:
Notices 212
A21-0128001
Lexmark International, Inc.
LEX-M15-001
A21-0128001
Using this product in Switzerland
This product requires a Swiss billing tone
filter
(Lexmark part number 80D1877) to be installed on any line which
receives metering pulses in Switzerland.
Utilisation de ce produit en Suisse
Cet appareil nécessite l’utilisation d’un filtre de tonalité de facturation suisse (nº de référence Lexmark :
80D1877) devant être installé sur toute ligne recevant des impulsions de comptage en Suisse.
Verwendung dieses Produkts in der Schweiz
Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung (Lexmark
Teilenummer 80D1877) für jede Leitung installiert werden, über die in der Schweiz Zeitsteuertakte übertragen
werden.
Uso del prodotto in Svizzera
Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 80D1877) da installare su tutte le linee
che ricevono impulsi remoti in Svizzera.
Regulatory notices for wireless products
This section contains regulatory information that applies only to wireless models.
If in doubt as to whether your model is a wireless model, go to
http://support.lexmark.com.
Modular component notice
Wireless models contain the following modular component:
Lexmark Regulatory Type/Model Number LEX-M08-001; FCC ID:IYLLEXM08001; IC:2376A-LEXM08001
To determine which modular components are installed in your particular product, refer to the labeling on your
actual product.
Notices 213
Exposure to radio frequency radiation
The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other
regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and
any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.
Innovation, Science and Economic Development Canada
This device complies with Innovation, Science and Economic Development Canada license-exempt RSS
standards. Operation is subject to the following two conditions: (1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the
device.
Innovation, Sciences et Développement économique Canada
Cet appareil est conforme aux normes RSS exemptes de licence d'Innovation, Sciences et Développement
économique Canada. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit
pas causer d'interférences et (2) il doit accepter toutes les interférences, y compris les celles qui peuvent
entraîner un fonctionnement indésirable.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directive 2014/53/EU on the
approximation and harmonization of the laws of the Member States relating to radio equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The EEA/EU authorized representative is: Lexmark International Technology Hungária Kft., 8
Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY. The EEA/EU Importer is: Lexmark
International Technology S.à.r.l. 20, Route de Pré-Bois, ICC Building, Bloc A, CH-1215 Genève, Switzerland. A
declaration of conformity to the requirements of the Directives is available upon request from the Authorized
Representative or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
Compliance is indicated by the CE marking:
EU and other countries statement of radio transmitter operational frequency bands and
maximum RF power
This radio product transmits in the 2.4GHz (2.412–2.472GHz) band in the EU. The maximum transmitter EIRP
power output, including antenna gain, is ≤ 20dBm.
United Kingdom (UK) conformity
This product is in conformity with the protection requirements of the Radio Equipment Regulations 2017.
Notices 214
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The UK Importer is: Lexmark International Ltd, Highfield House, Foundation Park - 8 Roxborough
Way, Maidenhead Berkshire - SL6 3UD, United Kingdom. A declaration of conformity is available upon request
from the UK Importer or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/uk-declaration-of-conformity.html.
Compliance is indicated by the UKCA marking:
UK statement of radio transmitter operational frequency bands and maximum RF power
This radio product transmits in the 2.4GHz (2.412–2.472GHz) band in the UK. The maximum transmitter EIRP
power output, including antenna gain, is ≤ 20dBm.
Federal Communications Commission (FCC) compliance information
statement
This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for radio or television interference caused by using other than
recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes
or modifications could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing
device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach
or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a
violation of FCC regulations.
Notices 215
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
Telephone: (859) 232–2000
E-mail: [email protected]
Innovation, Science and Economic Development Canada compliance
statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Standard ICES-003.
Avis de conformité aux normes de l’Innovation, Sciences et
Développement économique Canada
Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux
équipements pouvant causer des interférences NMB-003.
日本
の
VCCI
規定
製品にこのマークが表示されている場合、次の要件を満たしています。
この装置は、クラス B 情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この
装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。
取扱説明書に従って正しい取り扱いをしてください。
VCCI-B
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,
2009/125/EC, and 2011/65/EU as amended by (EU) 2015/863 on the approximation and harmonization of the
laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed
for use within certain voltage limits, the ecodesign of energy-related products, and on the restrictions of use of
certain hazardous substances in electrical and electronic equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The EEA/EU authorized representative is: Lexmark International Technology Hungária Kft., 8
Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY. The EEA/EU Importer is: Lexmark
International Technology S.à.r.l. 20, Route de Pré-Bois, ICC Building, Bloc A, CH-1215 Genève, Switzerland. A
declaration of conformity to the requirements of the Directives is available upon request from the Authorized
Notices 216
Representative or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
This product satisfies the Class B limits of EN 55032 and safety requirements of EN 62368-1.
United Kingdom (UK) conformity
This product is in conformity with the protection requirements of the Electromagnetic Compatibility Regulations
2016, the Electrical Equipment (Safety) Regulations 2016, the Ecodesign for Energy-Related Products and
Energy Information (Amendment) (EU Exit) Regulations 2019, and the Restriction of the Use of Certain Hazardous
Substances in Electrical and Electronic Equipment Regulations 2012.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The UK Importer is: Lexmark International Ltd,
Highfield
House, Foundation Park - 8 Roxborough
Way, Maidenhead Berkshire - SL6 3UD, United Kingdom. A declaration of conformity is available upon request
from the UK Importer or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/uk-declaration-of-conformity.html.
This product satisfies the Class B limits of BS EN 55032 and safety requirements of BS EN 62368-1.
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,
LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER
PRINTERS
Lexmark International, Inc., Lexington, KY
This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the
country-specific warranty information that came with your product.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale,
from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”
Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
—Is, during normal use, free from defects in material and workmanship
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for
repair or replacement (at Lexmark's option).
If this product is a feature or option, this statement applies only when that feature or option is used with the
product for which it was intended. To obtain warranty service, you may be required to present the feature or
option with the product.
If you transfer this product to another user, warranty service under the terms of this statement is available to
that user for the remainder of the warranty period. You should transfer proof of original purchase and this
statement to that user.
Notices 217
Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12
months later provided that the warranty period for any supplies and for any maintenance items included with
the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser
Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is
available are substantially consumed when the printer displays a “Life Warning” or “Scheduled Maintenance”
message for such item.
To obtain warranty service you may be required to present proof of original purchase. You may be required to
deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark
designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the
Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of
the Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a
repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal
obligations, restrictions, liens, and encumbrances.
As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the
latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized
products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized
use of genuine Lexmark products will not be impacted.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable
storage media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area
contact Lexmark on the World Wide Web.
Remote technical support is provided for this product throughout its warranty period. For products no longer
covered by a Lexmark warranty, technical support may not be available or only be available for a fee.
Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of
prints produced by any product.
Warranty service does not include repair of failures caused by:
—Modification or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
Notices 218
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS
OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS
OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND
SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW
ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL
APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT
TO CHANGE AT ANY TIME WITHOUT NOTICE.
Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance
or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover
actual damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the
product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or
damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL
LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER
ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the
possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's
and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers
are intended
beneficiaries
of this limitation.
Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or
limitation of incidental or consequential damages, so the limitations or exclusions contained above may not
apply to you.
This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Notices 219
Index
A
adapter plug 27
adding printers to a computer 43
ADF registration
adjusting 201
adjusting ADF registration 201
adjusting brightness
printer display 144
adjusting fax darkness 67
adjusting scanner
registration 201
adjusting toner darkness 58
AirPrint
using 53
analog fax
cannot receive faxes 193
answering machine
setting up 25
assigning printer to a ring
pattern 29
attaching cables 21
automatic document feeder
(ADF)
using 59, 63, 65, 69
avoiding paper jams 178
B
blank pages 147
blocking junk faxes 67
C
canceling print job
from the computer 57
from the printer control
panel 57
cannot connect printer to
Wi‑Fi 176
cannot open Embedded Web
Server 175
cannot receive faxes using
analog fax 193
cannot scan to a network
folder 196
cannot send e‑mails 189
cannot send or receive faxes
using analog fax 191
cannot send or receive faxes
using etherFAX 191
cannot send the fax cover page
from the computer 194
cards
copying 61
changing fax resolution 67
checking the printer
connectivity 49
checking the status of parts and
supplies 134
cleaning the printer 141
Cleaning the Scanner 133
cleaning the scanner 142
cleaning the touch screen 143
clearing jam
in the duplex unit 183
in the front door 181
in the manual feeder 185
in the tray 181
clearing jams
in the standard bin 184
Cloud Connector
profile
creating 49
printing from 56
scanning to 72
collated printing does not
work 187
collating copies
copying 61
computer
connecting to the printer 48
scanning to 69
confidential documents do not
print 170
confidential print jobs
configuring 55
configuring
daylight saving
time 30
configuring fax speaker
settings 30
configuring
supply
notifications
134
configuring the e‑mail server
settings 31
configuring
Universal paper 39
configuring
Wi‑Fi Direct 47
connecting a computer to the
printer 48
connecting mobile device
to printer 48
connecting printer to distinctive
ring service 29
connecting the printer
to a wireless network 45
connecting to a wireless network
using PIN method 46
using Push Button method 46
conserving supplies 144
contacting customer support 201
copy troubleshooting
partial copies of documents or
photos 197
poor copy quality 199
scanner does not respond 200
copying
cards 61
creating a shortcut 61
on both sides of the paper 60
on letterhead 60
using the ADF 59
using the automatic document
feeder (ADF) 59
using the scanner glass 59
copying documents 59
copying multiple pages 61
copying multiple pages onto a
single sheet 61
copying photos 59
creating a Cloud Connector
profile 49
creating a copy shortcut 61
creating a fax destination
shortcut 66
creating a shortcut
copy 61
fax destination 66
crooked print 159
customer support
contacting 201
cut o images 161
cut o text 161
D
dark print 148
Index 220
date and time
fax settings 30
daylight saving time
configuring 30
deactivating the Wi‑Fi
network 49
disabling SMTP server not set up
error 189
display brightness
adjusting 144
distinctive ring service, fax
enabling 29
documents, printing
from a computer 52
from a mobile device 52
dots on print 156
duplex unit
replacing 140
setting the paper size 39
E
Eco‑Mode
setting 144
emission notices 204, 214, 216
enabling the USB port 174
enabling Wi‑Fi Direct 48
enlarging a copy 60
envelope seals when
printing 186
envelopes
loading 42
environmental settings 144
erasing printer memory 51
etherFAX, using
setting up fax function 23
Ethernet port 21
exporting a configuration file
using the Embedded Web
Server 44
EXT port 21
e‑mail
sending 63
e‑mail alerts
setting up 134
e‑mail function
setting up 31
e‑mail server
configuring 31
e‑mail service providers 31
e‑mail troubleshooting
cannot send e‑mails 189
e‑mailing
using the automatic document
feeder (ADF) 63
using the scanner glass 63
F
factory default settings
restoring 51
fax
forwarding 68
holding 68
sending 65
setting up 22
supported 22
fax darkness
adjusting 67
fax destination
creating a shortcut 66
fax driver
installing 44
fax log
printing 67
fax resolution
changing 67
fax server, using
setting up the fax function 24
fax setup
country‑ or region‑specific 27
standard telephone line
connection 25
fax speaker settings
configuring 30
fax troubleshooting
caller ID is not shown 190
cannot receive faxes using
analog fax 193
cannot send faxes using analog
fax 193
cannot send or receive faxes
using analog fax 191
cannot send or receive faxes
using etherFAX 191
cannot send the fax cover page
from the computer 194
cannot set up etherFAX 190
missing information on the fax
cover page 194
poor fax print quality 194
faxing
setting the date and time 30
using the automatic document
feeder (ADF) 65
using the scanner glass 65
FCC notices 214
finding printer information 9
finding the printer serial
number 10
fine lines are not printed
correctly 150
firmware, updating 44
flash drive
printing from 54
scanning to 71
folder paper 151
font sample list
printing 57
forwarding fax 68
FTP server
scanning to 71
G
genuine Lexmark parts and
supplies 135
genuine parts and supplies 135
gray background on prints 152
H
held documents do not print 170
held jobs 55
Hibernate mode
setting 144
holding faxes 68
home screen
customizing 13
home screen icons
displaying 13
horizontal light bands 162
humidity around the printer 207
I
icons on the home screen
showing 13
identifying jam locations 180
images cut o 161
imaging unit
ordering 136
replacing 138
importing a configuration file
using the Embedded Web
Server 44
incorrect margins 154
installing the fax driver 44
installing the print driver 42
Index 221
installing the printer software 42
J
jagged image
scanning from the ADF 199
jagged text
scanning from the ADF 199
jam, clearing
in the tray 181
jammed pages are not
reprinted 188
jams
avoiding 178
jams, clearing
in the automatic document
feeder 185
in the rear door 182
job prints from the wrong
tray 170
job prints on the wrong
paper 170
junk faxes
blocking 67
K
keyboard language 13
L
language, changing the
on‑screen keyboard 13
letterhead
copying on 60
loading 42
selecting 16
Lexmark Mobile Print
using 52
Lexmark Print
using 52
Lexmark Scanback Utility
using 69
light print 154
LINE port 21
loading paper
in the tray 40
loading the manual feeder 42
locating jam areas 180
M
manual feeder
loading 42
memory
types installed on printer 51
menu
802.1x 125
About this Printer 84
Anonymous Data Collection 80
Certificate Management 129
Cloud Connector 132
Confidential Print Setup 130
Config Menu 81
Copy Defaults 92
Custom Scan Sizes 91
Device 132
Eco‑Mode 76
Erase Temporary Data Files 131
Ethernet 119
E‑mail Defaults 105
E‑mail Setup 104
Fax 132
Fax Mode 93
Fax Server Setup 100
Fax Setup 93
Flash Drive Print 114
Flash Drive Scan 111
FTP Defaults 108
HTTP/FTP Settings 126
Image 89
IPSec 123
Layout 85
Local Accounts 129
Login Restrictions 130
LPD Configuration 125
Media Types 91
Menu Settings Page 132
Miscellaneous 131
Network 133
Network Overview 115
Notifications 77
Out of Service Erase 84
PCL 88
PDF 87
PostScript 87
Power Management 79
Preferences 75
Print 132
Public 127
Quality 87
Remote Operator Panel 77
Restore Factory Defaults 80
Restrict external network
access 127
Schedule USB Devices 129
Setup 86
Shortcuts 132
SNMP 123
TCP/IP 121
Tray Configuration 90
Troubleshooting 133
Universal Setup 90
USB 126
Visible Home Screen Icons 84
Wireless 116
Wi‑Fi Direct 119
Menu Settings Page
printing 50
missing information on the fax
cover page 194
missing print 167
mobile device
connecting to printer 48
printing from 52, 53
Mopria Print Service 53
mottled print 156
moving the printer 20, 144
N
network folder
scanning to 72
noise emission levels 204
Non‑Lexmark supply 177
non‑volatile memory 51
erasing 51
notices 204, 206, 207, 208,
209, 214, 216
O
on‑screen keyboard
changing the language 13
ordering supplies
imaging unit 136
toner cartridge 135
P
paper
letterhead 16
preprinted forms 16
selecting 14
unacceptable 15
paper characteristics 14
paper curl 157
paper guidelines 14
paper jam
in the manual feeder 185
Index 222
paper jam in the automatic
document feeder 185
paper jam in the duplex unit 183
paper jam in the front door 181
paper jam in the rear door 182
paper jam in the standard
bin 184
paper jam in the tray 181
paper jam, clearing
in the automatic document
feeder 185
in the rear door 182
in the standard bin 184
paper jams
avoiding 178
location 180
paper size
setting 39
paper sizes
supported 16
paper type
setting 39
paper types
supported 18
paper weights
supported 19
personal identification number
method 46
photos
copying 59
placing separator sheets 57
poor fax print quality 194
power cord socket 21
power saver modes
setting 144
preprinted forms
selecting 16
print driver
installing 42
print job
canceling from the
computer 57
canceling from the printer
control panel 57
print jobs
storing 55
print jobs not printed 169
print quality problems 146
Print Quality Test Pages 133
print quality troubleshooting
blank or white pages 147
crooked print 159
dark print 148
fine lines are not printed
correctly 150
folded or wrinkled paper 151
gray background on prints 152
horizontal light bands 162
light print 154
mottled print and dots 156
paper curl 157
print quality problems 146
repeating defects 168
skewed print 159
solid black pages 160
text or images cut o 161
toner easily rubs o 162
vertical dark bands 165
vertical dark lines or
streaks 166
vertical dark streaks with print
missing 167
vertical light bands 163
vertical white lines 164
print troubleshooting
collated printing does not
work 187
confidential and other held
documents do not print 170
envelope seals when
printing 186
incorrect margins 154
jammed pages are not
reprinted 188
job prints from the wrong
tray 170
job prints on the wrong
paper 170
paper frequently jams 188
print jobs do not print 169
slow printing 171
unable to read flash drive 174
printer
minimum clearances 20
selecting a location 20
shipping 145
printer configuration 11
printer connectivity
checking 49
printer information
finding 9
printer is not responding 173
printer memory
erasing 51
printer menus 74
printer messages
Non‑Lexmark supply 177
Replace cartridge, printer region
mismatch 177
printer parts
cleaning 141
printer ports 21
printer reports
viewing 135
printer settings
restoring factory default 51
printer software
installing 42
printer status 14
printing
confidential print jobs 55
fax log 67
font sample list 57
from a computer 52
from a flash drive 54
from a mobile device 53
from Cloud Connector
profile 56
held jobs 55
Menu Settings Page 50
repeat print jobs 55
reserve print jobs 55
using Mopria Print Service 53
using Wi‑Fi Direct 53
verify print jobs 55
printing from a computer 52
printing from a flash drive 54
Push Button method 46
R
recycling
Lexmark packaging 202
Lexmark products 202
reducing a copy 60
removing paper jam
in the duplex unit 183
in the front door 181
in the manual feeder 185
repeat print jobs 55
repeating defects on print 168
Replace cartridge, printer region
mismatch 177
replacing parts
duplex unit 140
tray 140
Index 223
replacing supplies
imaging unit 138
toner cartridge 136
resetting
supply usage counters 177
resetting the supply usage
counters 141
restoring factory default
settings 51
RJ‑11 adapter 27
S
safety information 7, 8
saving paper 61
scan troubleshooting
cannot scan to a computer 195
cannot scan to network
folder 196
jagged image when scanning
from the ADF 199
jagged text when scanning from
the ADF 199
partial copies of documents or
photos 197
poor copy quality 199
scan job was not
successful 198
scanner does not respond 200
scanning freezes the
computer 200
scanning takes too long 200
scanner
cleaning 142
scanner does not close 200
scanner glass
using 59, 63, 65, 69
scanner registration
adjusting 201
scanning
to a Cloud Connector
profile
72
to a computer 69
to a network folder 72
to an FTP server 71
to e‑mail 63
to flash drive 71
using the automatic document
feeder (ADF) 69
using the scanner glass 69
scanning from ADF
jagged image 199
jagged text 199
scheduling a fax 66
selecting a location for the
printer 20
selecting paper 14
sending a fax
scheduled 66
sending e‑mail 63
sending fax 65
separator sheets
placing 57
serial number, printer
finding 10
setting the paper size 39
setting the paper type 39
setting up
fax 22
setting up e‑mail alerts 134
setting up fax
country‑ or region‑specific 27
standard telephone line
connection 25
setting up fax function using
etherFAX 23
setting up the fax function using
fax server 24
shipping the printer 145
skewed print 159
Sleep mode
setting 144
slow printing 171
SMTP server not set up error
disabling 189
SMTP settings
configuring 31
solid black pages 160
statement of volatility 51
status of parts
checking 134
status of supplies
checking 134
storing paper 16
supplies
conserving 144
supply notifications
configuring 134
supply usage counters
resetting 141, 177
supported fax 22
supported file types 54
supported flash drives 54
supported paper sizes 16
supported paper types 18
supported paper weights 19
T
temperature around the
printer 207
text cut o 161
toner cartridge
ordering 135
replacing 136
toner darkness
adjusting 58
toner easily rubs o 162
touch screen
cleaning 143
tray
loading 40
trays
replacing 140
troubleshooting
cannot connect printer to
Wi‑Fi 176
cannot open Embedded Web
Server 175
print quality problems 146
printer is not responding 173
SMTP server not set up
error 189
troubleshooting, copy
partial copies of documents or
photos 197
poor copy quality 199
scanner does not close 200
scanner does not respond 200
troubleshooting, e‑mail
cannot send e‑mails 189
troubleshooting, fax
caller ID is not shown 190
cannot send faxes using analog
fax 193
cannot send or receive faxes
using analog fax 191
cannot send or receive faxes
using etherFAX 191
cannot send the fax cover page
from the computer 194
cannot set up etherFAX 190
missing information on the fax
cover page 194
troubleshooting, print
collated printing does not
work 187
confidential and other held
documents do not print 170
Index 224
envelope seals when
printing 186
incorrect margins 154
jammed pages are not
reprinted 188
job prints from the wrong
tray 170
job prints on the wrong
paper 170
paper frequently jams 188
print jobs do not print 169
slow printing 171
troubleshooting, print quality
blank or white pages 147
crooked print 159
dark print 148
fine lines are not printed
correctly 150
folded or wrinkled paper 151
gray background on prints 152
horizontal light bands 162
light print 154
mottled print and dots 156
paper curl 157
repeating defects 168
skewed print 159
solid black pages 160
text or images cut o 161
toner easily rubs o 162
vertical dark bands 165
vertical dark lines or
streaks 166
vertical dark streaks with print
missing 167
vertical light bands 163
vertical white lines 164
troubleshooting, scan
cannot scan to a computer 195
cannot scan to a network
folder 196
jagged image when scanning
from the ADF 199
jagged text when scanning from
the ADF 199
partial copies of documents or
photos 197
poor copy quality 199
scan job was not
successful 198
scanner does not close 200
scanner does not respond 200
two‑sided copying 60
U
unable to read flash drive
troubleshooting, print 174
understanding the status
indicator light 14
power button light 14
Universal paper
configuring 39
updating firmware 44
USB port
enabling 174
USB printer port 21
using genuine Lexmark parts and
supplies 135
using the automatic document
feeder (ADF) 59, 63, 65, 69
using the control panel
Lexmark MB2236adw MFP 12
Lexmark MB2236adwe MFP 13
Lexmark MB2236i MFP 13
using the scanner
glass 59, 63, 65, 69
V
verify print jobs 55
vertical dark bands 165
vertical dark lines on prints 166
vertical dark streaks 167
vertical light bands 163
vertical streaks on prints 166
vertical white lines 164
viewing reports 135
volatile memory 51
erasing 51
volatility
statement of 51
W
white lines 164
white pages 147
wireless network
connecting the printer to 45
Wi‑Fi Protected Setup 46
wireless networking 45
Wi‑Fi Direct
configuring 47
enabling 48
printing from a mobile
device 53
Wi‑Fi network
deactivating 49
Wi‑Fi Protected Setup
wireless network 46
wrinkled paper 151
Index 225
