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Avoid Service Checklist
OCCURRENCE
FREEZERDOES NOT RUN
Before calling for service, review this list. It may save you both time and
expense. This list includes common occurrences that are not the result of
defective workmanship or materials in this appliance.
SOLUTION
Check to ensure that freezer is not plugged into a circuit that has ground fault interrupt. If
you are unsure about the outlet, have it checked by a certified technician.
Temperature control is in the OFF position. See Setting the Temperature Control Section.
Freezer may not be plugged in, or plug may be loose. Be sure plug is tightly pushed into
electrical outlet.
House fuse has blown, or circuit breaker has tripped. Check/reset circuit breaker, or replace
fuse with 15 amp. time delay fuse.
Freezer runs too much or too long.
Power outage. Check house lights. Call local electric company.
Room or outside weather is hot. It is normal for the freezer to work harder under these
conditions.
Freezer had recently been disconnected for a period of time. Freezer requires 4 hours to cool
down completely.
Large amounts of warm or hot food have been stored recently. Warm food will cause the
freezer to run more until the desired temperature is reached.
Door iskept open too long or too frequently. Warm air enters the freezer every time the door
is opened. Open the door less often.
Freezer door may be slightly open. See Occurrence "Door Problems."
Temperature control issettoo cold. Turn the control knob to a warmer setting. Allow several
hours for the temperature to stabilize.
Freezer gasket isdirty, worn, cracked, or poorly fitted, Clean or change gasket, Leaks in the
door seal will cause freezer to run longer in order to maintain desired temperature,
Temperatures inside the freezer are Temperature control isset too cold. Turn the control to a warmer setting. Allow several hours
too cold. for the temperature to stabilize.
Temperatures inside the freezer are too Temperature control isset too warm. Turn the control to a colder setting. Allow several hours
warm. for the temperature to stabilize.
Door iskept open too long or isopened too frequently. Warm air enters the freezer every time
the door is opened. Open the door lessoften.
Door may be open slightly. See Occurrence section "Door Problems."
Large amounts of warm or hot food might have been stored recently. Wait until the freezer
has had a chance to reach its selected temperature.
Freezer has recently been disconnected for a period of time. Freezer requires 4 hours to cool
down completely.
Temperature of external freezer The exterior freezer walls can be as much as 30°F warmer than room temperature. This is
surface iswarm. normal while the compressor works to transfer heat from inside the freezer cabinet.
SOUND AND NOISE
Louder sound levels whenever Modern freezers have increased storage capacity and more even temperatures. They require
freezer is on. a high efficiency compressor. When the surrounding noise level is low, you might hear the
compressor running while it cools the interior.
Louder sound levels when compressor Freezer operates at higher pressures during the start of the ON cycle. This is normal. Sound
comes on. will level off or disappear as freezer continues to run.
Popping or cracking sound when Metal parts undergo expansion and contraction, as in hot water pipes. This is normal. Sound
compressor comes on. will level off or disappear as freezer continues to run.
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