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No sound can be heard
(
The earbuds are not connected to a Bluetooth device.
Pair this product.
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“Pairing for the First Time”(p.17)
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“Pairing with a Different Device”(p.19)
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The volume is too low.
Raise the volume.
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“Playing back audio on this product”(p.27)
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The audio stopped playing back.
Start playback.
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“Playing back audio on this product”(p.27)
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You may have taken off one of the earbuds while In-Ear Detection is ON.
Make sure that you are wearing both earbuds.
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“Playing back audio on this product”(p.27)
41
Troubleshooting > No sound can be heard
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