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Low battery
Low battery
Low battery Charge the battery
Charge the battery
Charge the battery
Possible causes
TROUBLE SHOOTING
Please refer to the below form for frequent problems. If your
problem cannot be solved, please contact our customer service
team.
Failure of charging
Charging indicator
flashes
Problem
Solution
Weak speed or strength
Failure to turn on
It’s not connected to the
power supply properly.
The charger or
USB port is damaged.
The charger is not
compatible.
The magnetic charging head
is not properly placed on
the charging contact.
Properly adjust
the magnetic charging head
Connect to the power supply
properly.
Use another charger.
Please use a 5V 1A charger.
Trouble Shooting
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