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Before you call forservice...
Troubleshooting -tips
Save time and money/. Review the charts on the following
pages first and you may not need to call for service.
Possible Causes What To Do
Radiant Cooktops
Surface units willnot Improper cookwm'e * Use l)ans which are fiat and match tile diameter
maintain a rolling boil being used. of tile Sttl't;ice unit selected.
or cooking is not
fast enough
Surface units do A fuse in your home may be * Rel)lace tile fuse or reset tile circuit breaker:
not workproperly blown or the circuit breaker
tripped.
Cooktop controls * Check tl) see tile correct control is set fin" tile surthce
improperly set. unit you are using.
Scratches (may appear
as cracks) on cooktop
glass surface
Incorrect clemfing
methods being used.
Cookwa_e with rough bottoms
being used or coarse particles
(salt or sm_d) were between
the cookwaye and the surface
of the cooktop.
Cookwaxe has been slid
across the cooktop surface.
• Scratches are not removable. Tiny scratches will become
less visible in time as a result of cleaning.
• To avoid scratches, use the recommended cleaning
procedures. Make Stli'e bottolilS ot cookware are clean
betoi'e tlse_ and tlse cookwai'e with SIllooth bottoins.
Areas of discoloration Food spillovers not cleaned • See tile Cleaning the glass cooktop section.
on the cooktop before next use.
Hot surface on a model • This is normal. Tile stu't_lce lll_ly appear discolored
with a light-colored glass when it is hot. This is temporary and will disappear
cooktop, as tile glass cools.
Plastic melted to Hot cooktop crone into • See the Glass surface--potential for permanent damage
the surface contact with plastic placed section in the Cleaning the glass cooktop section.
on the hot cooktop.
Pitting (or indentation) Hot sugar mixture spilled • Call a qualified teclmician for rel)lacement.
of the cooktop on the cooktop.
Frequent cycling Improper cookwaxe • Use only fiat cookware to minimize cycling.
off and on of being used.
surface units
42
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