TROUBLESHOOTING GUIDE:
A troubleshooting solution is to clean and maintain the device
which is found on page 6 of the manual. The defect could be
due to needing to empty the crumb tray, it is worth emptying
after each use to prohibit a build of crumbs which may affect
the performance of the device. It is also worth making sure
that the customer is holding down the lever for a period of 5 to
10 seconds, which should allow the lever to stay in place and
connect properly, this will provide a balance toasting of the
bread. Any heavy handling to the device may also cause
damage to the internal heating element, even small damages
gradually become worse over time.
our customer service team have stated that the placement of
the central heating panel will generate higher heat than the
outside toasting panels. This is because there is a lot more heat
generated from the combined grills resulting in the inner side of
the toast being slightly crisper simply because the bread item
will be exposed to a more concentrated amount of
heat. Therefore there may be a slight imbalance when toasting.
