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Before you call forservice...
Troubleshooting -tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Possible Causes What ToDo
RadiantCooktops
Surface units will not Improper cookware *Use pans which are flat and match tile diameter
maintaina rolling boil being used. of the sHY_l('e unit selected.
or cookingis not
fast enough
Surface units do Afuse in your home may be *]_epla('e tile fuse or reset tile circuit breaker:
notworkproperly blown or the circuit breaker
tripped.
Cooktop controls * Check to see the correct (outrol is set fl)r the StlYt;Ice
improperly set. trait you are using.
Scratches (may appear
as cracks) on coolaop
glass surface
Incorrect clemth_g
methods being used.
Cookwm'e with rough bottoms
being used or coarse particles
(salt or sm_d) were between
the cookwaJce and the surface
of the cooktop.
Cookwaxe has been slid
across the cooktop surface.
• Scratches are not removable. Tiny scratches will become
less visible in time as a result of cleaning.
• To avoid scratches, use the recommended cleaning
procedtlres. Make S/u'e bottoIllS ()_ cookware are cleail
betoI'e rise, aIld rise cookware with SIllooth bottoins,
Areas of discoloration Food spillovers not cleaned • See the Cleaning the glass cooktop sectiou.
on the cooktop before next use.
Hot surface on a model • This is normal. The surf,we may appear discolored
with a light-colored glass when it is hot. This is temporary and will disal)pear
cooktop, as the _,,lass..cools.
Plastic melted to Hot cooktop crone into •See the Glass surface--potential for permanent damage
the surface contact with plastic placed se( tiou in the Cleaning the glass cooktop se(tiou.
on the hot cooktop.
Pitting (or indentation) Hot sugar mixture spilled • Call aqualified technician for rel)lacemeut.
of the cooktop on the cooktop.
Frequent cycling Improper cookware •Else only flat (ookware to minimize cycling.
off and on of being used.
surface units
42
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