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Problem and alarm code Possible cause and solution
You cannot activate the appliance. • Make sure that the mains plug is connected to
the mains socket.
• Make sure that there is no damaged fuse in
the fuse box.
The programme does not start. • Make sure that the appliance door is closed.
• If the delay start is set, cancel the setting or
wait for the end of the countdown.
• The appliance recharges the resin inside the
water softener. The duration of the procedure
is approximately 5 minutes.
The appliance does not fill with water.
• The indicator flashes 1 time
intermittently.
• Acoustic signal sounds 1 time in‐
termittently.
• Make sure that the water tap is open.
• Make sure that the pressure of the water sup‐
ply is not too low. For this information, contact
your local water authority.
• Make sure that the water tap is not clogged.
• Make sure that the filter in the inlet hose is not
clogged.
• Make sure that the inlet hose has no kinks or
bends.
The appliance does not drain the wa‐
ter.
• The indicator flashes 2 times
intermittently.
• Acoustic signal sounds 2 times in‐
termittently.
• Make sure that the sink spigot is not clogged.
• Make sure that the interior filter system is not
clogged.
• Make sure that the drain hose has no kinks or
bends.
The anti-flood device is on.
• The indicator flashes 3 times
intermittently.
• Acoustic signal sounds 3 times in‐
termittently.
• Close the water tap.
• Make sure that the appliance is correctly in‐
stalled.
• Make sure the baskets are loaded as instruc‐
ted in the user manual.
Malfunction of the water level detec‐
tion sensor.
• The indicator flashes 4 times
intermittently.
• Acoustic signal sounds 4 times in‐
termittently.
• Make sure that the filters are clean.
• Switch the appliance off and on.
Malfunction of the wash pump or the
drain pump.
• The indicator flashes 5 times
intermittently.
• Acoustic signal sounds 5 times in‐
termittently.
• Switch the appliance off and on.
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