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Problem solving guide
64
Other problems
Problem Cause and remedy
Food has frozen to-
gether.
The food packaging was not dry when placed in the
freezer.
Use a blunt instrument, e.g. a spoon handle or
plastic scraper, to prise it apart carefully.
There is no audible
alarm even though the
appliance door has
been open for a long
time.
This is not a fault. The alarm was switched off in Set-
tings mode. If you want to switch the audible alarm
back on:
In Settings mode, use the or sensor con-
trol to scroll to the symbol.
Touch OK.
Use the and sensor controls to select the
volume you want for alarms and buzzers.
Touch OK.
appears in the display when the alarms and
buzzers are switched on.
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