Lexmark CS521DN

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Below are documents related to this product, you can read online or download:
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CS521DN photo

User's Guide PDF

This is the main product document for model CS521DN.

The file format is pdf, 188 pages, you can download this manual here .

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C2240, C2325, C2425, C2535,
CS421, CS521, CS622 Printers
User's Guide
September 2022 www.lexmark.com
Machine type(s):
5029
Models:
038, 230, 238, 430, 438, 636, 696
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Contents
Safety information........................................................................................ 6
Conventions.......................................................................................................................................................... 6
Product statements............................................................................................................................................. 6
Learning about the printer...........................................................................9
Finding information about the printer.............................................................................................................9
Selecting a location for the printer................................................................................................................. 11
Printer configurations........................................................................................................................................12
Attaching cables................................................................................................................................................. 13
Using the control panel.............................................................................. 14
Lexmark C2325 printer................................................................................................................................... 14
Lexmark CS421, CS521, C2425, and C2535 printers........................................................................... 15
Lexmark CS622 and C2240 printers..........................................................................................................16
Understanding the status of the power button and indicator light.......................................................16
Setting up and using the home screen applications.............................. 17
Using the home screen.....................................................................................................................................17
Customizing the home screen........................................................................................................................18
Using Display Customization...........................................................................................................................18
Configuring EcoSettings................................................................................................................................. 19
Creating a Cloud Connector profile.............................................................................................................. 19
Setting up Device Quotas................................................................................................................................19
Using QR Code Generator..............................................................................................................................20
Using Customer Support.................................................................................................................................20
Managing bookmarks...................................................................................................................................... 20
Managing contacts.............................................................................................................................................21
Setting up and using the accessibility features..................................... 24
Activating Voice Guidance..............................................................................................................................24
Navigating the screen using gestures.........................................................................................................24
Enabling Magnification mode........................................................................................................................ 25
Adjusting the Voice Guidance speech rate................................................................................................25
Using the keyboard on the display...............................................................................................................25
Enabling spoken passwords or personal identification numbers........................................................ 25
Contents 2
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Loading paper and specialty media......................................................... 26
Setting the paper size and type.................................................................................................................... 26
Configuring Universal paper settings.......................................................................................................... 26
Loading trays......................................................................................................................................................26
Loading the multipurpose feeder................................................................................................................. 28
Loading the manual feeder............................................................................................................................ 30
Adjusting the paper stop in the standard bin............................................................................................. 31
Linking trays.........................................................................................................................................................31
Paper support..............................................................................................33
Supported paper sizes.....................................................................................................................................33
Supported paper types....................................................................................................................................35
Supported paper weights............................................................................................................................... 36
Printing.........................................................................................................38
Printing from a computer.................................................................................................................................38
Printing from a mobile device........................................................................................................................ 38
Printing from a flash drive............................................................................................................................... 40
Supported flash drives and file types............................................................................................................41
Configuring confidential jobs.......................................................................................................................... 41
Printing confidential and other held jobs....................................................................................................42
Printing from a Cloud Connector profile..................................................................................................... 43
Printing a font sample list................................................................................................................................ 43
Printing a directory list......................................................................................................................................43
Understanding the printer menus............................................................44
Menu map............................................................................................................................................................44
Device...................................................................................................................................................................45
Print....................................................................................................................................................................... 57
Paper.................................................................................................................................................................... 66
USB Drive............................................................................................................................................................ 67
Network/Ports.................................................................................................................................................... 69
Security................................................................................................................................................................. 81
Reports.................................................................................................................................................................89
Help.......................................................................................................................................................................89
Troubleshooting.................................................................................................................................................90
Contents 3
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Printing the Menu Settings Page.................................................................................................................. 90
Securing the printer.................................................................................... 91
Locating the security slot................................................................................................................................. 91
Erasing printer memory.................................................................................................................................... 91
Erasing printer hard disk memory..................................................................................................................91
Encrypting the printer hard disk....................................................................................................................92
Restoring factory default settings................................................................................................................. 92
Statement of Volatility...................................................................................................................................... 92
Maintaining the printer.............................................................................. 94
Networking..........................................................................................................................................................94
Cleaning the printer..........................................................................................................................................96
Ordering parts and supplies...........................................................................................................................96
Replacing parts and supplies........................................................................................................................ 101
Moving the printer.............................................................................................................................................113
Saving energy and paper............................................................................................................................... 114
Recycling.............................................................................................................................................................115
Clearing jams..............................................................................................116
Avoiding jams.................................................................................................................................................... 116
Identifying jam locations..................................................................................................................................117
Paper jam in trays............................................................................................................................................. 118
Paper jam in door A..........................................................................................................................................118
Paper jam in the standard bin........................................................................................................................121
Paper jam in the multipurpose feeder........................................................................................................122
Paper jam in the manual feeder...................................................................................................................123
Troubleshooting........................................................................................ 124
Configuring the SMTP server........................................................................................................................124
Network connection problems.....................................................................................................................125
Hardware options problems..........................................................................................................................127
Issues with supplies........................................................................................................................................ 128
Paper feed problems...................................................................................................................................... 130
Printing problems.............................................................................................................................................133
Color quality problems................................................................................................................................... 158
Contacting customer support........................................................................................................................161
Contents 4
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Upgrading and migrating.........................................................................162
Hardware........................................................................................................................................................... 162
Software............................................................................................................................................................. 168
Firmware............................................................................................................................................................ 169
Notices.........................................................................................................171
Index........................................................................................................... 184
Contents 5
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Safety information
Conventions
Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Dierent types of caution statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—TIPPING HAZARD: Indicates a crush hazard.
CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.
Product statements
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily
overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer
performance.
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected
between the printer and the power cord provided with the printer may be used with this product. The
use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor
printer performance.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near
water or wet locations.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet
before inspecting it.
Safety information 6
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CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external
connections (such as Ethernet and telephone system connections) are properly installed in their marked
plug-in ports.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require
two or more people to lift it safely.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
Make sure that all doors and trays are closed.
Turn o the printer, and then unplug the power cord from the electrical outlet.
Disconnect all cords and cables from the printer.
If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in
flooring.
If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer
o
the trays. Do not try to lift the printer and any options at the same
time.
Always use the handholds on the printer to lift it.
Any cart used to move the printer must have a surface able to support the full footprint of the printer.
Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
Keep the printer in an upright position.
Avoid severe jarring movements.
Make sure that your fingers are not under the printer when you set it down.
Make sure that there is adequate clearance around the printer.
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see
www.lexmark.com/multifunctionprinters.
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this
label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
Safety information 7
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CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified in the User’s Guide may result in hazardous
radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.
There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,
or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions
and local regulations.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer
is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
This product uses a printing process that heats the print media, and the heat may cause the media to release
emissions. You must understand the section in your operating instructions that discusses the guidelines for
selecting print media to avoid the possibility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may be equipped with a filter
designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high
ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace
the ozone and exhaust filters if instructed to do so in the product maintenance instructions. If there are no
references to filters in the product maintenance instructions, then there are no filters requiring replacement for
this product.
SAVE THESE INSTRUCTIONS.
Safety information 8
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Learning about the printer
Finding information about the printer
What are you looking for? Find it here
Initial setup instructions:
Connecting the printer
Installing the printer software
See the setup documentation that came with the
printer or go to
http://support.lexmark.com.
More setup and instructions for using the printer:
Selecting and storing paper and specialty media
Loading paper
Configuring printer settings
Viewing and printing documents and photos
Setting up and using the printer software
Configuring the printer on a network
Caring for and maintaining the printer
Troubleshooting and solving problems
Information Center—Go to
http://infoserve.lexmark.com.
Help Menu Pages—Access the guides on the
printer
firmware
or go to
http://support.lexmark.com.
Touch Screen Guide—Go to
http://support.lexmark.com.
Product videos—Go to
http://infoserve.lexmark.com/idv/.
Information on setting up and configuring the accessibility
features of your printer
Lexmark Accessibility Guide—Go to
http://support.lexmark.com.
Help using the printer software Help for Microsoft® Windows® or Macintosh
operating systems—Open a printer software
program or application, and then click Help.
Click
?
to view contextsensitive information.
Notes:
Help is automatically installed with the printer
software.
Depending on the operating system, the
printer software is located in the printer
program folder or on the desktop.
Learning about the printer 9
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What are you looking for? Find it here
The latest supplemental information, updates, and customer
support:
Documentation
Driver downloads
Live chat support
Email support
Voice support
Go to
http://support.lexmark.com.
Note: Select your country or region, and then
select your product to view the appropriate
support site.
Support contact information for your country or
region can be found on the website or on the
printed warranty that came with the printer.
Have the following information ready when you
contact customer support:
Place and date of purchase
Machine type and serial number
Safety information
Regulatory information
Warranty information
Environmental information
Warranty information varies by country or region:
In the U.S.—See the Statement of Limited
Warranty included with the printer, or go to
http://support.lexmark.com.
In other countries and regions—See the
printed warranty that came with the printer.
Product Information Guide—See the
documentation that came with the printer or go to
http://support.lexmark.com.
Learning about the printer 10
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Selecting a location for the printer
Leave enough room to open trays, covers, and doors and to install hardware options.
Set up the printer near an electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product
near water or wet locations.
Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
Provide a flat, sturdy, and stable surface.
Keep the printer:
Clean, dry, and free of dust
Away from stray staples and paper clips
Away from the direct
airflow
of air conditioners, heaters, or ventilators
Free from direct sunlight and humidity extremes
Observe the temperature range.
Operating temperature 10 to 32.2°C (50 to 90°F)
Allow the following recommended amount of space around the printer for proper ventilation:
1 Top 254 mm (10 i n.)
2 Rear 102 mm (4 in.)
3 Right side 76 mm (3 in.)
4 Front 508 mm (20 in.)
Note: The minimum space needed in front of the printer is 75 mm (3 in.)
5 Left side 76 mm (3 in.)
Learning about the printer 11
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Printer configurations
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see
www.lexmark.com/multifunctionprinters.
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
Depending on your printer model, you can configure your printer by adding an optional 650sheet duo tray or
both the 650sheet duo tray and 550sheet tray. For more information, see
“Installing optional trays” on
page 167.
1 Control panel
Note: The appearance may vary depending on your printer model.
2 Standard bin
3 Standard 250sheet tray
4 Manual feeder
5 Optional 650sheet duo tray
Note: Available only in some printer models.
6 Optional 550sheet tray
Note: Available only in some printer models.
Learning about the printer 12
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Attaching cables
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any
wireless network adapter, or the printer in the areas shown while actively printing.
Use the To
1 Ethernet port Connect the printer to a network.
2 Power cord socket Connect the printer to an electrical outlet.
3 USB port Attach a keyboard or any compatible option.
Note: This port is available only in some printer models.
4 USB printer port Connect the printer to a computer.
Learning about the printer 13
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Using the control panel
Lexmark C2325 printer
Use the To
1 Display
View printer messages and supply status.
Set up and operate the printer.
2 Menu button Access the printer menus.
3 Power button
Turn on or turn o the printer.
Note: To turn
o
the printer, press and hold the power button for
five
seconds.
Set the printer to Sleep or Hibernate mode.
Wake the printer from Sleep or Hibernate mode.
4 Stop or Cancel button Stop the current printer task.
5 Indicator light Check the printer status.
6 Back button Return to the previous screen.
7 Right arrow button
Scroll through menus or move between screens and menu options.
Increase the numeric value of a setting.
8 Select button
Select a menu option.
Save the changes in a setting.
9 Left arrow button
Scroll through menus or move between screens and menu options.
Decrease the numeric value of a setting.
Using the control panel 14
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Lexmark CS421, CS521, C2425, and C2535 printers
Use the To
1 Display
View printer messages and supply status.
Set up and operate the printer.
2 Select button
Select a menu option.
Save the changes in a setting.
3 Arrow buttons
Scroll through menus or move between screens and menu options.
Adjust the numeric value of a setting.
4 Numeric keypad Enter numbers or symbols in an input field.
5 Power button
Turn on or turn o the printer.
Note: To turn o the printer, press and hold the power button for five seconds.
Set the printer to Sleep or Hibernate mode.
Wake the printer from Sleep or Hibernate mode.
6 Backspace button Move the cursor backward and delete a character in an input field.
7 Stop or Cancel button Stop the current printer task.
8 Indicator light Check the printer status.
9 Back button Return to the previous screen.
10 Home button Go to the home screen.
Using the control panel 15
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Lexmark CS622 and C2240 printers
Use the To
1 Display
View printer messages and supply status.
Set up and operate the printer.
2 Home button Go to the home screen.
3 Numeric keypad Enter numbers or symbols in an input field.
4 Power button
Turn on or turn o the printer.
Note: To turn o the printer, press and hold the power button for five seconds.
Set the printer to Sleep or Hibernate mode.
Wake the printer from Sleep or Hibernate mode.
5 Stop or Cancel button Stop the current printer task.
6 Indicator light Check the printer status.
7 Back button Return to the previous screen.
Select a menu option.
Save the changes in a setting.
Understanding the status of the power button and
indicator light
Indicator light Printer status
O The printer is o or in Hibernate mode.
Blue The printer is ready or processing data.
Red The printer requires user intervention.
Power button light Printer status
O The printer is o, ready, or processing data.
Solid amber The printer is in Sleep mode.
Blinking amber The printer is in Hibernate mode.
Using the control panel 16
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Setting up and using the home screen
applications
Note: These applications are supported only in some printer models.
Using the home screen
Note: Your home screen may vary depending on your home screen customization settings, administrative
setup, and active embedded solutions.
Touch To
1 Status/Supplies
Show a warning or error message whenever the printer requires intervention to
continue processing.
View more information on the printer warning or message, and on how to clear it.
Note: You can also access this setting by touching the top section of the home
screen.
2 Job Queue Show all the current print jobs.
Note: You can also access this setting by touching the top section of the home
screen.
3 Change Language Change the language on the display.
4 Settings Access the printer menus.
5 EcoSettings Manage energy consumption, noise, toner, and paper usage settings.
6 Held Jobs Show the print jobs that are held in the printer memory.
7 USB Drive Print photos and documents from a flash drive.
8 Address Book Manage a contact list that other applications on the printer can access.
Setting up and using the home screen applications 17
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Customizing the home screen
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Device > Visible Home Screen Icons.
3 Select the icons that you want to appear on the home screen.
4 Apply the changes.
Using Display Customization
Before using the application, make sure to do the following:
From the Embedded Web Server, click Apps > Display Customization >
Configure
.
Enable and
configure
the screen saver, slideshow, and wallpaper settings.
Managing screen saver and slide show images
1 From the Screen Saver and Slideshow Images section, add, edit, or delete an image.
Notes:
You can add up to 10 images.
When enabled, the status icons appear on the screen saver only when there are errors, warnings, or
cloudbased notifications.
2 Apply the changes.
Changing the wallpaper image
1 From the home screen, touch Change Wallpaper.
2 Select an image to use.
3 Apply the changes.
Running a slide show from a flash drive
1 Insert a flash drive into the USB port.
2 From the home screen, touch Slideshow.
Images appear in alphabetical order.
Note: You can remove the flash drive after the slide show starts, but the images are not stored in the
printer. If the slide show stops, then insert the flash drive again to view the images.
Setting up and using the home screen applications 18
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Configuring EcoSettings
1 From the home screen, touch Eco
Settings.
2 Configure EcoMode or Schedule Power Modes.
3 Apply the changes.
Creating a Cloud Connector profile
We recommend logging in to the printer before you create a profile. To enable a login method, see the
Embedded Web Server
Security Admin Guide.
1 From the home screen, touch Cloud Connector.
2 Select a cloud service provider.
3 Tou ch Create a Profile or
.
4 Type a unique
profile
name.
5 If necessary, enter a PIN.
Note: When using the printer as guest, protect the
profile
with a PIN.
6 Tou ch Create, and then take note of the authorization code.
Note: The authorization code is valid only for 24 hours.
7 Open a web browser, and then go to
https://lexmark.cloud-connect.co.
8 Click Next, and then accept the Terms of Use.
9 Enter the authorization code, and then click Connect.
10 Log in to your cloud service provider account.
11 Grant permissions.
Note: To complete the authorization process, open the profile within 72 hours.
Setting up Device Quotas
You may need administrative rights to access the application.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Apps > Device Quotas > Configure.
3 From the User Accounts section, add or edit a user, and then set the user quota.
4 Apply the changes.
Setting up and using the home screen applications 19
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Note: For information on how to configure the application and its security settings, see the Device
Quotas Administrator’s Guide.
Using QR Code Generator
You may need administrative rights to access the application.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Apps > QR Code Generator > Configure.
3 Do either of the following:
Select a default QR code value.
Type a QR code value.
4 Apply the changes.
Using Customer Support
1 From the home screen, touch Customer Support.
2 Print or email the information.
Note: For information on configuring the application settings, see the Customer Support Administrator’s
Guide.
Managing bookmarks
Creating bookmarks
Use bookmarks to print frequently accessed documents that are stored in servers or on the web.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Bookmark Setup > Add Bookmark, and then type a unique name for the bookmark.
Setting up and using the home screen applications 20
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3 Select an Address protocol type, and then do one of the following:
For HTTP and HTTPS, type the URL that you want to bookmark.
For HTTPS, make sure to use the host name instead of the IP address. For example, type
myWebsite.com/sample.pdf instead of typing 123.123.123.123/sample.pdf. Make sure that
the host name also matches the Common Name (CN) value in the server certificate. For more information
on obtaining the CN value in the server
certificate,
see the help information for your web browser.
For FTP, type the FTP address. For example, myServer/myDirectory. Enter the FTP port. Port 21 is
the default port for sending commands.
For SMB, type the network folder address. For example, myServer/myShare/myFile.pdf. Type the
network domain name.
If necessary, select the Authentication type for FTP and SMB.
To limit access to the bookmark, enter a PIN.
Note: The application supports the following file types: PDF, JPEG, TIFF, and HTML-based web pages.
Other file types such as DOCX and XLXS are supported in some printer models.
4 Click Save.
Note: To manage bookmarks, click Bookmark Setup.
Creating folders
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Bookmark Setup > Add Folder, and then type a unique name for the folder.
Note: To limit access to the folder, enter a PIN.
3 Click Save.
Notes:
You can create folders or bookmarks inside a folder. To create a bookmark, see
“Creating bookmarks”
on page 20.
To manage folders, click Bookmark Setup.
Managing contacts
Adding contacts
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
Setting up and using the home screen applications 21
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If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Address Book.
3 From the Contacts section, add a contact.
Note: You can assign the contact to one or more groups.
4 If necessary, specify a login method to allow application access.
5 Apply the changes.
Adding groups
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Address Book.
3 From the Contact Groups section, add a group name.
Note: You can assign one or more contacts to the group.
4 Apply the changes.
Editing contacts or groups
1 Open a web browser, and then type the printer IP address in the address
field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Address Book.
3 Do either of the following:
From the Contacts section, click a contact name, and then edit the information.
From the Contact Groups section, click a group name, and then edit the information.
4 Apply the changes.
Deleting contacts or groups
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
Setting up and using the home screen applications 22
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If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Address Book.
3 Do either of the following:
From the Contacts section, select a contact that you want to delete.
From the Contact Groups section, select a group name that you want to delete.
Setting up and using the home screen applications 23
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Setting up and using the accessibility features
Notes:
These features are supported only in some printer models.
For more information on the accessibility features of your printer model, see the Accessibility Guide at
http://support.lexmark.com.
Activating Voice Guidance
From the control panel
1 Press and hold the 5 key until you hear a voice message.
2 Select OK.
From the keyboard
1 Press and hold the 5 key until you hear a voice message.
2 Press Tab to navigate the focus cursor to the OK button, and then press Enter.
Notes:
Voice Guidance is also activated when you insert headphones into the headphone jack.
To adjust the volume, use the volume buttons at the bottom part of the control panel.
Navigating the screen using gestures
Notes:
The gestures are applicable only when Voice Guidance is activated.
Enable
Magnification
to use the zoom and pan gestures.
Use a physical keyboard to type characters and adjust certain settings.
Gesture Function
Doubletap Select an option or item on the screen.
Tripletap Zoom in or zoom out text and images.
Swipe right or swipe down Move to the next item on the screen.
Swipe left or swipe up Move to the previous item on the screen.
Pan Access parts of the zoomed image that are beyond the limits of the screen.
Note: This gesture requires the use of two
fingers
to drag across a zoomed
image.
Swipe up then left Exit an application and return to the home screen.
Setting up and using the accessibility features 24
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Gesture Function
Swipe down then left
Cancel a job.
Go back to the previous setting.
Exit the screen that appears without changing any setting or value.
Swipe up then down Repeat a spoken prompt.
Enabling Magnification mode
1 From the control panel, press and hold the 5 key until you hear a voice message.
2 Select
Magnification
mode.
3 Select OK.
For more information on navigating a
magnified
screen, see
“Navigating the screen using gestures” on page
24.
Adjusting the Voice Guidance speech rate
1 From the home screen, select Settings > Device > Accessibility > Speech Rate.
2 Select the speech rate.
Using the keyboard on the display
Do one or more of the following:
Drag a finger over the key to announce the character.
Lift the
finger
to enter or type the character in the
field.
Select Backspace to delete characters.
To hear the content in the input
field,
select Tab, and then select Shift + Tab.
Enabling spoken passwords or personal identification
numbers
1 From the home screen, select Settings > Device > Accessibility > Speak Passwords/PINs.
2 Enable the setting.
Setting up and using the accessibility features 25
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Loading paper and specialty media
Setting the paper size and type
1 From the control panel, navigate to:
Settings > Paper > Tray
Configuration
> Paper Size/Type > select a paper source
For non-touch-screen printer models, press
to navigate through the settings.
2 Set the paper size and type.
Configuring Universal paper settings
1 From the control panel, navigate to:
Settings > Paper > Media Configuration > Universal Setup
For non-touch-screen printer models, press
to navigate through the settings.
2 Configure the settings.
Loading trays
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1 Remove the tray.
Note: To avoid paper jams, do not remove trays while the printer is busy.
2 Adjust the guides to match the size of the paper that you are loading.
Note: Use the indicators on the bottom of the tray to position the guides.
Loading paper and specialty media 26
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3 Flex, fan, and align the paper edges before loading.
4 Load the paper stack with the printable side faceup, and then make sure that the side guides fit snugly
against the paper.
Notes:
Load letterhead faceup with the header toward the front of the tray for onesided printing.
Load letterhead facedown with the header toward the back of the tray for twosided printing.
Do not slide paper into the tray.
To avoid paper jams, make sure that the stack height is below the maximum paper fill indicator.
Loading paper and specialty media 27
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5 Insert the tray.
If necessary, set the paper size and paper type from the control panel to match the paper loaded.
Loading the multipurpose feeder
1 Open the multipurpose feeder.
Note: The multipurpose feeder is available only in some printer models.
2 Adjust the guide to match the size of the paper that you are loading.
Loading paper and specialty media 28
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3 Flex, fan, and align the paper edges before loading.
4 Load paper with the printable side facedown.
Load letterhead with the printable side facedown and the top edge entering the printer first for onesided
printing.
Load letterhead with the printable side faceup and the top edge entering the printer last for twosided
printing.
Load envelopes with the
flap
side up and against the right side of the paper guide.
Warning—Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated
linings, or selfstick adhesives.
5 From the control panel, set the paper size and paper type to match the paper loaded.
Loading paper and specialty media 29
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Loading the manual feeder
1 Adjust the guide to match the size of the paper that you are loading.
2 Load a sheet of paper with the printable side facedown.
Load letterhead with the printable side facedown and the top edge entering the printer first for onesided
printing.
Load letterhead with the printable side faceup and the top edge entering the printer last for twosided
printing.
Load envelope with the flap side up and against the right side of the paper guide.
3 Feed the paper until its leading edge gets pulled in.
Warning—Potential Damage: To avoid paper jams, do not force paper into the manual feeder.
Loading paper and specialty media 30
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Adjusting the paper stop in the standard bin
1 Raise the paper stop.
2 Adjust the paper stop to match the size of the paper that you loaded in the tray.
Paper size and dimension Paper stop position
A4
210 x 297 mm (8.27 x 11.7 in.)
Letter
215.9 x 279.4 mm (8.5 x 11 in.)
Legal
215.9 x 355.6 mm (8.5 x 14 in.)
Linking trays
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Paper > Tray Conguration.
3 Set the same paper size and paper type for the trays that you are linking.
4 Save the settings.
5 Click Settings > Device > Maintenance > Configuration Menu > Tray Conguration.
6 Set Tray Linking to Automatic.
7 Save the settings.
Loading paper and specialty media 31
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To unlink trays, make sure that no trays have the same paper size and paper type settings.
Warning—Potential Damage: The temperature of the fuser varies according to the specified paper type. To
avoid printing issues, match the paper type setting in the printer with the paper loaded in the tray.
Loading paper and specialty media 32
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Paper support
Supported paper sizes
Note: Your printer model may have a 650sheet duo tray, which consists of a 550sheet tray and an
integrated 100sheet multipurpose feeder. The 550sheet tray of the 650sheet duo tray supports the same
paper sizes as the optional 550sheet tray. The integrated multipurpose feeder supports dierent paper
sizes, types, and weights.
Paper size and
dimension
Standard
250
sheet tray
Manual
feeder
Optional 650
sheet duo tray Optional
550
sheet
tray
Two
sided
printing
550
sheet
tray
Multipurpose
feeder
A4
210 x 297 mm
(8.27 x 11.7 in.)
A5
1,2
148 x 210 mm
(5.83 x 8.27 in.)
X
A6
105 x 148 mm
(4.13 x 5.83 in.)
X XX
JIS B5
182 x 257 mm
(7.17 x 10.1 in.)
X
Letter
215.9 x 279.4 mm
(8.5 x 11 in.)
Legal
215.9 x 355.6 mm
(8.5 x 14 in.)
Executive
184.2 x 266.7 mm
(7.25 x 10.5 in.)
X
Oficio (Mexico)
215.9 x 340.4 mm
(8.5 x 13.4 in.)
1
Load this paper size into tray 1 and the manual feeder with the long edge entering the printer first.
2
Load this paper size into tray 2, tray 3, and the multipurpose feeder with the short edge entering the printer first.
3
When Universal is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is specified
by the software application.
4
Load narrow paper with the short edge entering the printer
first.
5
When Other Envelope is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is
specified by the software application.
Paper support 33
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Paper size and
dimension
Standard
250
sheet tray
Manual
feeder
Optional 650
sheet duo tray Optional
550
sheet
tray
Two
sided
printing
550
sheet
tray
Multipurpose
feeder
Folio
215.9 x 330.2 mm
(8.5 x 13 in.)
Statement
139.7 x 215.9 mm
(5.5 x 8.5 in.)
X XX
Hagaki
100 x 148 mm
(3.94 x 5.83 in.)
X XX
Universal
3,4
98.4 x 148 mm to
215.9 x 355.6 mm
(3.87 x 5.83 in. to
8.5 x 14 in.)
X XX
Universal
3,4
76.2 x 127 mm to
215.9 x 355.6 mm
(3 x 5 in. to 8.5 x 14 in.)
X
X XX
Universal
3,4
148 x 210 mm to
215.9 x 355.6 mm
(5.83 x 8.27 in. to
8.5 x 14 in.)
X
Universal
3,4
210 x 250 mm to
215.9 x 355.6 mm
(8.27 x 9.84 in. to
8.5 x 14 in.)
7 3/4 Envelope
98.4 x 190.5 mm
(3.875 x 7.5 in.)
X XX
9 Envelope
98.4 x 225.4 mm
(3.875 x 8.9 in.)
X XX
1
Load this paper size into tray 1 and the manual feeder with the long edge entering the printer first.
2
Load this paper size into tray 2, tray 3, and the multipurpose feeder with the short edge entering the printer first.
3
When Universal is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is
specified
by the software application.
4
Load narrow paper with the short edge entering the printer
first.
5
When Other Envelope is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is
specified by the software application.
Paper support 34
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Paper size and
dimension
Standard
250
sheet tray
Manual
feeder
Optional 650
sheet duo tray Optional
550
sheet
tray
Two
sided
printing
550
sheet
tray
Multipurpose
feeder
10 Envelope
104.8 x 241.3 mm
(4.12 x 9.5 in.)
X XX
DL Envelope
110 x 220 mm
(4.33 x 8.66 in.)
X XX
C5 Envelope
162 x 229 mm
(6.38 x 9.01 in.)
X XX
B5 Envelope
176 x 250 mm
(6.93 x 9.84 in.)
X XX
Monarch
98.425 x 190.5 mm
(3.875 x 7.5 in.)
X XX
Other Envelope
5
98.4 x 162 mm to
176 x 250 mm
(3.87 x 6.38 in. to
6.93 x 9.84 in.)
X XX
1
Load this paper size into tray 1 and the manual feeder with the long edge entering the printer first.
2
Load this paper size into tray 2, tray 3, and the multipurpose feeder with the short edge entering the printer first.
3
When Universal is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is
specified
by the software application.
4
Load narrow paper with the short edge entering the printer
first.
5
When Other Envelope is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is
specified by the software application.
Supported paper types
Notes:
Your printer model may have a 650sheet duo tray, which consists of a 550sheet tray and an integrated
100sheet multipurpose feeder. The 550sheet tray of the 650sheet duo tray supports the same paper
types as the 550sheet tray. The integrated multipurpose feeder supports dierent paper sizes, types,
and weights.
Labels, envelopes, and card stock always print at 25 pages per minute.
Paper support 35
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Paper type Standard
250
sheet
tray
Manual
feeder
Optional 650
sheet duo tray Optional
550
sheet
tray
Two
sided
printing
550
sheet
tray
Multipurpose
feeder
Plain paper
Card stock X
Envelopes
X XX
Paper labels
Vinyl labels X
Supported paper weights
Notes:
Your printer model may have a 650sheet duo tray, which consists of a 550sheet tray and an integrated
100sheet multipurpose feeder. The 550sheet tray of the 650sheet duo tray supports the same paper
types as the 550sheet tray. The integrated multipurpose feeder supports dierent paper sizes, types,
and weights.
Labels, envelopes, and card stock always print at 25 pages per minute.
Paper type and
weight
Standard
250
sheet
tray
Manual
feeder
Optional 650
sheet duo tray Optional
550
sheet
tray
Two
sided
printing
550
sheet
tray
Multipurpose
feeder
Light paper
1
60–74.9 g/m
2
grain long (16–
19.9lb bond)
Plain paper
75–90.3 g/m
2
grain long (20–
24lb bond)
Heavy paper
90.3–105 g/m
2
grain long (24.1–
28lb bond)
1
Paper less than 75 g/m
2
(20 lb) must be printed with Paper Type set to Light Paper. Failure to do so may cause
excessive curl which can lead to feeding errors, especially in more humid environments.
2
Labels and other specialty media are supported for occasional use and must be tested for acceptability.
3
Paper labels up to 105 g/m
2
(28lb bond) are supported.
4
100% cotton content maximum weight is 24lb bond.
5
28lb bond envelopes are limited to 25% cotton content.
Paper support 36
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Paper type and
weight
Standard
250
sheet
tray
Manual
feeder
Optional 650
sheet duo tray Optional
550
sheet
tray
Two
sided
printing
550
sheet
tray
Multipurpose
feeder
Card stock
105.1–162 g/m
2
grain long (28.1–
43lb bond)
X
Card stock
105.1–200 g/m
2
grain long (28.1–
53lb bond)
XX XX
Paper Labels
2
131 g/m
2
(35lb
bond)
3
Vinyl Labels
2
131 g/m
2
(35lb
bond)
X
Envelopes
4,5
60–105 g/m
2
(16–
28lb bond)
X XX
1
Paper less than 75 g/m
2
(20 lb) must be printed with Paper Type set to Light Paper. Failure to do so may cause
excessive curl which can lead to feeding errors, especially in more humid environments.
2
Labels and other specialty media are supported for occasional use and must be tested for acceptability.
3
Paper labels up to 105 g/m
2
(28lb bond) are supported.
4
100% cotton content maximum weight is 24lb bond.
5
28lb bond envelopes are limited to 25% cotton content.
Paper support 37
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Printing
Printing from a computer
Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the
document.
1 From the document that you are trying to print, open the Print dialog.
2 If necessary, adjust the settings.
3 Print the document.
Printing from a mobile device
Printing from a mobile device using Lexmark Mobile Print
Lexmark
TM
Mobile Print allows you to send documents and images directly to a supported Lexmark printer.
1 Open the document, and then send or share the document to Lexmark Mobile Print.
Note: Some thirdparty applications may not support the send or share feature. For more information, see
the documentation that came with the application.
2 Select a printer.
3 Print the document.
Printing from a mobile device using Google Cloud Print
Google Cloud Print
TM
is a mobile printing service that allows enabled applications on mobile devices to print
to any Google Cloud Printready printer.
1 From the home screen of your mobile device, launch an enabled application.
2 Tap Print, and then select a printer.
3 Print the document.
Printing from a mobile device using Mopria Print Service
Mopria® Print Service is a mobile printing solution for mobile devices running on Android
TM
version 4.4 or later.
It allows you to print directly to any Mopriacertified printer.
Note: Before printing, make sure that the Mopria Print Service is enabled.
1 From the home screen of your mobile device, launch a compatible application.
2 Tap Print, and then select the printer.
3 Send the print job.
Printing 38
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Printing from a mobile device using AirPrint
AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrintcertified
printer.
Notes:
This application is supported only in some Apple devices.
This application is supported only in some printer models.
1 From the home screen of your mobile device, launch a compatible application.
2 Select an item to print, and then tap the share icon.
3 Tap Print, and then select a printer.
4 Print the document.
Printing from a mobile device using Wi
Fi Direct®
WiFi Direct
®
is a printing service that lets you print to any WiFi Directready printer.
Note: Make sure that the mobile device is connected to the printer wireless network. For more information,
see
“Connecting a mobile device to the printer wireless network” on page 95.
1 From your mobile device, launch a compatible application or select a document from your
file
manager.
2 Depending on your mobile device, do one of the following:
Tap > Print.
Tap
> Print.
Tap
> Print.
3 Select a printer, and then adjust the settings, if necessary.
4 Print the document.
Printing 39
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Printing from a flash drive
This feature is available only in some printer models.
1 Insert the
flash
drive.
Notes:
If you insert the flash drive when an error message appears, then the printer ignores the flash drive.
If you insert the
flash
drive while the printer is processing other print jobs, then Busy appears on the
display.
2 Select the document that you want to print.
If necessary, configure other print settings.
3 Print the document.
To print another document, select USB Drive.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the
flash
drive or
the printer in the area shown while actively printing, reading, or writing from the memory device.
Printing 40
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Supported flash drives and file types
Flash drives
Lexar JumpDrive S70 (16GB and 32GB)
SanDisk Cruzer (16GB and 32GB)
PNY Attache (16GB and 32GB)
Notes:
The printer supports highspeed USB flash drives with fullspeed standard.
USB
flash
drives must support the File Allocation Table (FAT) system.
File types
Documents
PDF (version 1.7 or earlier)
XPS
Microsoft
file
formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx) are supported only in some printer models.
Images
.dcx
.gif
.JPEG or .jpg
.bmp
.pcx
.TIFF or .tif
.png
Configuring confidential jobs
1 From the control panel, navigate to:
Settings > Security > Confidential Print Setup
For nontouchscreen printer models, press
to navigate through the settings.
In some printer models, access the setting from the Embedded Web Server.
2 Configure the settings.
Use To
Max Invalid PIN Set the number of times an invalid PIN can be entered.
Note: When the limit is reached, the print jobs for that user name are deleted.
Confidential Job
Expiration
Set the expiration time for confidential print jobs.
Note: Confidential held jobs are stored in the printer until they are released or
deleted manually.
Repeat Job Expiration Set the expiration time for a repeat print job.
Note: Repeat held jobs are stored in the printer memory for reprinting.
Printing 41
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Use To
Verify Job Expiration Set the expiration time that the printer prints a copy before printing the remaining
copies.
Note: Verify jobs print one copy to check if it is satisfactory before printing the
remaining copies.
Reserve Job Expiration Set the expiration time that the printer stores print jobs.
Note: Reserve held jobs are automatically deleted after printing.
Require All Jobs to be
Held
Set the printer to hold all print jobs.
Printing confidential and other held jobs
For Windows users
1 With a document open, click File > Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click Print and Hold.
4 Select Use Print and Hold, and then assign a user name.
5 Select the print job type (Confidential, Repeat, Reserve, or Verify).
If the print job is confidential, then enter a fourdigit PIN.
6 Click OK or Print.
7 From the printer home screen, release the print job.
For confidential print jobs, navigate to:
Held jobs > select your user name > Confidential > enter the PIN > select the print job > configure the
settings > Print
For other print jobs, navigate to:
Held jobs > select your user name > select the print job > configure the settings > Print
For Macintosh users
1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the print options or Copies & Pages menu, choose Job Routing.
3 Select the print job type
(Confidential,
Repeat, Reserve, or Verify).
If the print job is confidential, then assign a user name and a fourdigit PIN.
4 Click OK or Print.
Printing 42
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5 From the printer home screen, release the print job.
For confidential print jobs, navigate to:
Held jobs > select your user name > Confidential > enter the PIN > select the print job > configure the
settings > Print
For other print jobs, navigate to:
Held jobs > select your user name > select the print job > configure the settings > Print
Printing from a Cloud Connector profile
1 From the home screen, touch Cloud Connector.
2 Select a cloud service provider, and then select a
profile.
Note: For more information on creating a Cloud Connector profile, see
“Creating a Cloud Connector
profile” on page 19.
3 Select a file.
Note: You cannot select an unsupported
file.
4 If necessary, change the settings.
5 Tou ch Print.
Printing a font sample list
1 From the control panel, navigate to:
Settings > Reports > Print > Print Fonts
For non-touch-screen printer models, press
to navigate through the settings.
2 Select a font sample.
Printing a directory list
From the control panel, navigate to:
Settings > Reports > Print > Print Directory
For non-touch-screen printer models, press
to navigate through the settings.
Printing 43
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Understanding the printer menus
Menu map
Device
Preferences
Remote Operator Panel
Notifications
Power Management
Information Sent to Lexmark
Accessibility
Restore Factory Defaults
Maintenance
Visible Home Screen Icons
About This Printer
Print
Layout
Setup
Quality
Job Accounting
XPS
PDF
PostScript
PCL
HTML
Image
Paper
Tray Configuration Media Configuration
USB Drive Flash Drive Print
Network/Ports
Network Overview
Wireless
Ethernet
TCP/IP
SNMP
IPSec
802.1x
LPD Configuration
HTTP/FTP Settings
ThinPrint
USB
Google Cloud Print
WiFi Direct
Security
1
Login Methods
Schedule USB Devices
Security Audit Log
Login Restrictions
Confidential Print Setup
Disk Encryption
Erase Temporary Data Files
Solutions LDAP Settings
Mobile Services Management
Miscellaneous
Reports
Menu Settings Page
Device
Print
Network
Help
2
Print All Guides
Color Quality Guide
Connection Guide
Information Guide
Media Guide
Moving Guide
Print Quality Guide
Scan Guide
Supplies Guide
Troubleshooting Print Quality Test Pages
1
In some printer models, this menu can be configured only from the Embedded Web Server.
2
This menu is available only in some printer models.
Understanding the printer menus 44
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Device
Preferences
Menu item Description
Display Language
[List of languages]
Set the language of the text that appears on the display.
Country/Region
[List of countries or regions]
Identify the country or region where the printer is configured
to operate.
Run initial setup
O*
On
Run the setup wizard.
Keyboard
Keyboard Type
[List of languages]
Select a language as a keyboard type.
Notes:
All the Keyboard Type values may not appear or may
require special hardware to appear.
This menu item appears only in some printer models.
Displayed information
Display Text 1 [IP Address*]
Display Text 2 [Date/Time*]
Custom Text 1
Custom Text 2
Specify the information to appear on the home screen.
Note: Custom Text 1 and Custom Text 2 appear only in some
printer models.
Date and Time
Configure
Current Date and Time
Manually Set Date and Time
Date Format [MMDDYYYY*]
Time Format [12 hour A.M./P.M.*]
Time Zone [GMT*]
Configure the printer date and time.
Date and Time
Network Time Protocol
Enable NTP [On*]
NTP Server
Enable Authentication
Configure the settings for Network Time Protocol (NTP).
Notes:
Enable Authentication appears only in some printer
models.
When Enable Authentication is set to MD5 key, Key ID
and Password appear.
Paper Sizes
U.S.*
Metric
Specify the unit of measurement for paper sizes.
Note: The country or region selected in the initial setup
wizard determines the initial paper size setting.
Screen Brightness
20–100% (100*)
Adjust the brightness of the display.
Note: This menu item appears only in some printer models.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 45
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Menu item Description
Flash Drive Access
Enabled*
Disabled
Enable access to the flash drive.
Note: This menu item appears only in some printer models.
Screen Timeout
5–300 (60*)
Set the idle time in seconds before the display shows the home
screen, or before the printer logs o a user account
automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
Remote Operator Panel
Menu item Description
External VNC Connection
Don’t Allow*
Allow
Connect an external Virtual Network Computing (VNC) client
to the remote control panel.
Authentication Type
None*
Standard Authentication
Set the authentication type when accessing the VNC client
server.
Note: When set to Standard Authentication, VNC Password
appears.
Note: An asterisk (*) next to a value indicates the factory default setting.
Notifications
Menu item Description
Error Lighting
O
On*
Set the indicator light to come on when a printer error occurs.
Note: This menu item appears only in some printer models.
Alarm Control
O
Single*
Continuous
Set the number of times that the alarm sounds when the printer
requires user intervention.
Note: This menu item appears only in some printer models.
Supplies
Show Supply Estimates
Show estimates*
Do not show estimates
Show the estimated status of the supplies.
Supplies
Cartridge Alarm
O
Single*
Continuous
Set the number of times that the alarm sounds when the toner
cartridge is low.
Note: This menu item appears only in some printer models.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 46
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Menu item Description
Email Alerts Setup
Email Setup
Primary SMTP Gateway
Type the IP address or host name of the primary SMTP server
for sending e-mail.
Note: This menu item appears only in some printer models.
E
mail Alerts Setup
Email Setup
Primary SMTP Gateway Port
1–65535 (25*)
Enter the port number of the primary SMTP server.
Note: This menu item appears only in some printer models.
E
mail Alerts Setup
Email Setup
Secondary SMTP Gateway
Type the server IP address or host name of your secondary or
backup SMTP server.
Note: This menu item appears only in some printer models.
E
mail Alerts Setup
Email Setup
Secondary SMTP Gateway Port
1–65535 (25*)
Enter the server port number of your secondary or backup
SMTP server.
Note: This menu item appears only in some printer models.
E
mail Alerts Setup
Email Setup
SMTP Timeout
530 seconds (30*)
Specify how long before the printer times out if the SMTP
server does not respond.
Note: This menu item appears only in some printer models.
E
mail Alerts Setup
Email Setup
Reply Address
Specify a reply address in the email.
Note: This menu item appears only in some printer models.
E
mail Alerts Setup
Email Setup
Always use SMTP default Reply Address
O*
On
Use the SMTP default Reply Address.
Note: This menu item appears only in some printer models.
E
mail Alerts Setup
E
mail Setup
Use SSL/TLS
Disabled*
Negotiate
Required
Send an email using an encrypted link.
Note: This menu item appears only in some printer models.
E
mail Alerts Setup
Email Setup
Require Trusted Certificate
On*
O
Require a trusted certificate when accessing the SMTP server.
Note: This menu item appears only in some printer models.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 47
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Menu item Description
Email Alerts Setup
Email Setup
SMTP Server Authentication
No authentication required*
Login / Plain
NTLM
CRAMMD5
DigestMD5
Kerberos 5
Set the authentication type for the SMTP server.
Note: This menu item appears only in some printer models.
E
mail Alerts Setup
Email Setup
DeviceInitiated Email
None*
Use Device SMTP Credentials
Set whether credentials are required for deviceinitiated
emails.
Note: This menu item appears only in some printer models.
Email Alerts Setup
Email Setup
UserInitiated Email
None
Use Device SMTP Credentials
Use Session User ID and Password
Use Session Email address and
Password*
Prompt user
Set whether credentials are required for userinitiated emails.
Note: This menu item appears only in some printer models.
E
mail Alerts Setup
Email Setup
Use Active Directory Device Credentials
O
On*
Enable user credentials and group designations to connect to
the SMTP server.
Note: This menu item appears only in some printer models.
E
mail Alerts Setup
Email Setup
Device Userid
Specify the user ID to connect to the SMTP server.
Note: This menu item appears only in some printer models.
E
mail Alerts Setup
Email Setup
Device Password
Specify the password to connect to the SMTP server.
Note: This menu item appears only in some printer models.
Email Alerts Setup
Email Setup
Kerberos 5 REALM
Specify the realm for the Kerberos 5 authentication protocol.
Note: This menu item appears only in some printer models.
E
mail Alerts Setup
Email Setup
NTLM Domain
Specify the domain name for the NTLM security protocol.
Note: This menu item appears only in some printer models.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 48
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Menu item Description
Email Alerts Setup
Email Setup
Disable “SMTP server not set up” error
O*
No
Disable an SMTP setup error message to appear on the
display.
Note: This menu item appears only in some printer models.
Error Prevention
Jam Assist
O
On*
Set the printer to flush blank pages or pages with partial prints
automatically after a jammed page has been cleared.
Error Prevention
Auto Continue
O
On* (5 seconds)
Let the printer continue processing or printing a job
automatically after clearing certain printer conditions that
require user intervention.
Error Prevention
Auto Reboot
Auto Reboot
Reboot when idle
Reboot always*
Reboot never
Set the printer to restart when an error occurs.
Error Prevention
Auto Reboot
Max Auto Reboots
1–20 (2*)
Set the number of automatic reboots that the printer can
perform.
Error Prevention
Auto Reboot
Auto Reboot Window
1–525600 (720*)
Set the number of seconds before the printer performs an
automatic reboot.
Error Prevention
Auto Reboot
Auto Reboot Counter
Show a readonly information of the reboot counter.
Note: In some printer models, you can reset the counter.
Error Prevention
Auto Reboot
Reset Auto Reboot Counter
Cancel
Continue
Reset Auto Reboot Counter.
Note: This menu item appears only in some printer models.
Error Prevention
Display Short Paper Error
On
Autoclear*
Set the printer to show a message when a short paper error
occurs.
Note: Short paper refers to the size of the paper loaded.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 49
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Menu item Description
Error Prevention
Page Protect
O*
On
Set the printer to process the entire page into the memory
before printing it.
Jam Content Recovery
Jam Recovery
O
On
Auto*
Set the printer to reprint jammed pages.
Note: An asterisk (*) next to a value indicates the factory default setting.
Power Management
Menu item Description
Sleep Mode Profile
Print With Display
O
Display on when printing
Allow printing with display o*
Allow printing with the display turned o.
Timeouts
Sleep Mode
1–120 minutes (15*)
Set the idle time before the printer begins operating in Sleep
mode.
Timeouts
Hibernate Timeout
Disabled
1 hour
2 hours
3 hours
6 hours
1 day
2 days
3 days*
1 week
2 weeks
1 month
Set the time before the printer enters Hibernate mode.
Timeouts
Hibernate Timeout on Connection
Hibernate
Do Not Hibernate*
Set the printer to Hibernate mode even when an active
Ethernet connection exists.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 50
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Menu item Description
Eco-Mode
O*
Energy
Energy/Paper
Paper
Minimize the use of energy, paper, or specialty media.
Note: Setting EcoMode to Energy or Paper may
aect
printer performance, but not print quality.
Schedule Power Modes
Schedules
Schedule the printer when to enter Sleep or Hibernate mode.
Note: This menu item appears only in some printer models.
Note: An asterisk (*) next to a value indicates the factory default setting.
Information Sent to Lexmark
Menu item Description
Information Sent to Lexmark
Supplies and Page Usage
(Anonymous)
Device Performance
(Anonymous)
Device Interaction
(Anonymous)
None of the Above
Send printer usage and performance information to Lexmark.
Notes:
Device Performance (Anonymous), Device Interaction (Anonymous), and
None of the Above appear only in some printer models.
Information Send Time and User Information Level appear only when
you select any of the settings in Information Sent to Lexmark, except
None of the Above.
Information Send Time
Start Time
Stop Time
User Information
Level
Anonymous Session
Information Only*
Session Information with
Generic User Information
Session Information with Actual
User IDs
Accessibility
Note: This menu appears only in some printer models.
Menu item Description
Duplicate Key Strike Interval
0–5 (0*)
Set the interval in seconds during which the printer ignores duplicate key
presses on an attached keyboard.
Key Repeat Initial Delay
0.255 (1*)
Set the initial length of delay in seconds before a repeating key starts
repeating.
Note: This menu item appears only when a keyboard is attached to the
printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 51
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Menu item Description
Key Repeat Rate
0.530 (30*)
Set the number of presses per second for a repeating key.
Note: This menu item appears only when a keyboard is attached to the
printer.
Prolong Screen Timeout
O*
On
Let the user remain in the same location and reset the Screen Timeout timer
when it expires instead of returning to the home screen.
Headphone Volume
1–10 (5*)
Adjust the headphone volume.
Note: This menu item appears only when a headphone is attached to the
printer.
Enable Voice Guidance When
Headphone Is Attached
O*
On
Enable Voice Guidance when a headphone is attached to the printer.
Speak Passwords/PINs
O*
On
Set the printer to read out loud passwords or personal identification
numbers.
Note: This menu item appears only when a headphone or a speaker is
attached to the printer.
Speech Rate
Very Slow
Slow
Normal*
Fast
Faster
Very Fast
Rapid
Very Rapid
Fastest
Set the Voice Guidance speech rate.
Note: This menu item appears only when a headphone or a speaker is
attached to the printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
Restore Factory Defaults
Menu item Description
Restore Settings
Restore all settings
Restore printer settings
Restore network settings
Restore app settings
Restore the printer factory default settings.
Note: Restore app settings appears only in some printer models.
Understanding the printer menus 52
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Maintenance
Configuration Menu
Menu item Description
USB Configuration
USB PnP
1*
2
Change the USB driver mode of the printer to improve its
compatibility with a personal computer.
Note: This menu item appears only in some printer models.
USB Configuration
USB Speed
Full
Auto*
Set the USB port to run at full speed and disable its highspeed
capabilities.
Note: This menu item appears only in some printer models.
Tray Conguration
Tray Linking
Automatic*
O
Set the printer to link the trays that have the same paper type
and paper size settings.
Tray Conguration
Show Tray Insert Message
O
Only for unknown sizes*
Always
Show the Tray Insert message.
Tray Conguration
Paper Prompts
Auto*
Multipurpose Feeder
Manual Paper
Set the paper source that the user fills when a prompt to load
paper appears.
Note: The multipurpose feeder is available only in some
printer models.
Tray Conguration
Envelope Prompts
Auto*
Multipurpose Feeder
Manual Envelope
Set the paper source that the user fills when a prompt to load
envelope appears.
Note: The multipurpose feeder is available only in some
printer models.
Tray Conguration
Action for Prompts
Prompt user*
Continue
Use current
Set the printer to resolve paper- or envelope-related change
prompts.
Reports
Menu Settings Page
Event Log
Event Log Summary
HealthCheck Statistics
Print reports about printer menu settings, status, and event
logs.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 53
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Menu item Description
Supply Usage And Counters
Clear Supply Usage History
Reset the supply usage history, such as number of pages and
days remaining, to the factory shipped level.
Supply Usage And Counters
Reset Color Imaging Kit Counter
Reset the counter after installing a new color imaging kit.
Note: This menu item appears only in some printer models.
Supply Usage And Counters
Reset Maintenance Counter
Reset the counter after installing a new maintenance kit.
Supply Usage And Counters
Tiered Coverage Ranges
Adjust the range for the amount of color coverage on the
printed page.
Printer Emulations
PPDS Emulation
O*
On
Set the printer to recognize and use the PPDS data stream.
Print Configuration
Black Only Mode
O*
On
Print color content in grayscale.
Print Configuration
Color Trapping
O
1
2*
3
4
5
Enhance the printed output to compensate for misregistration
in the printer.
Print Configuration
Font Sharpening
0–150 (24*)
Set a text point-size value below which the highfrequency
screens are used when printing font data.
For example, if the value is 24, then all fonts sized 24 points or
less use the highfrequency screens.
Device Operations
Quiet Mode
O*
On
Set the printer to operate in Quiet Mode.
Note: Enabling this setting slows down the printer
performance.
Device Operations
Panel Menus
O
On*
Enable access to the control panel menus.
Device Operations
Custom Supply Levels
O*
On
Let printservice read and edit values from the Embedded Web
Server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 54
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Menu item Description
Device Operations
Safe Mode
O*
On
Set the printer to operate in a special mode, in which it attempts
to continue oering as much functionality as possible, despite
known issues.
For example, when set to On and the duplex motor is
nonfunctional, the printer performs onesided printing for a
twosided print job.
Device Operations
Clear Custom Status
Erase userdefined strings for the Default or Alternate custom
messages.
Device Operations
Clear all remotelyinstalled messages
Erase messages that were remotely installed.
Device Operations
Automatically Display Error Screens
O
On*
Show existing error messages on the display after the printer
remains inactive on the home screen for a length of time equal
to the Screen Timeout setting.
Device Operations
Enable Optional Parallel Port
O*
On
Enable an optional parallel port.
Note: When set to On, the printer restarts.
Toner patch sensor setup
Calibration frequency preference
Disabled
Fewest color adjustment
Fewer color adjustment
Normal*
Better color accuracy
Best color accuracy
Set the printer to put down the correct amount of toner to
maintain color consistency.
Toner patch sensor setup
Full calibration
Run the full color calibration.
Toner patch sensor setup
Print TPS information page
Print a diagnostic page that contains information on toner
patch sensor calibration.
App Configuration
LES Applications
O
On*
Enable the Lexmark Embedded Solutions (LES) applications.
Notes:
This menu item is available only in some printer models.
When set to On, this setting does not
aect
builtin
applications.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 55
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Out of Service Erase
Menu item Description
Out of Service Erase
Memory Last Sanitized
Hard Disk Last Sanitized
Show information on when the printer memory or hard disk was
last sanitized.
Note: Hard Disk Last Sanitized appears only in printers with a
hard disk installed.
Out of Service Erase
Sanitize all information on nonvolatile
memory
Sanitize all information on hard disk
Erase all printer and network settings
Clear all settings and applications that are stored in the printer
memory or hard disk.
Note: Sanitize all information on hard disk appears only in
printers with a hard disk installed.
Visible Home Screen Icons
Note: This menu appears only in some printer models.
Menu Description
Status/Supplies
Job Queue
Change Language
Address Book
Bookmarks
Held Jobs
USB
App Profiles
Display Customization
EcoSettings
Specify which icons to show on the home screen.
About this Printer
Menu item Description
Asset Tag
1
Describe the printer. The maximum length is 32 characters.
Printer’s Location
1
Identify the printer location. The maximum length is 63 characters.
Contact
1
Personalize the printer name. The maximum length is 63 characters.
Export Configuration File to USB
2
Export configuration files to a flash drive.
Export Compressed Logs to USB
2
Export compressed log files to a flash drive.
Send Logs
Cancel
Send
Send diagnostic information to Lexmark.
1
In some printer models, this menu item can be configured only from the Embedded Web Server.
2
This menu item appears only in some printer models.
Understanding the printer menus 56
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Print
Layout
Menu item Description
Sides
1sided*
2sided
Specify whether to print on one side or two sides of the paper.
Flip Style
Long Edge*
Short Edge
Determine which side of the paper (long edge or short edge) is bound when
performing twosided printing.
Note: Depending on the option selected, the printer automatically osets
each printed information of the page to bind the job correctly.
Blank Pages
Print
Do Not Print*
Print blank pages that are included in a print job.
Collate
O [1,1,1,2,2,2]*
On [1,2,1,2,1,2]
Keep the pages of a print job stacked in sequence, particularly when printing
multiple copies of the job.
Separator Sheets
None*
Between Copies
Between Jobs
Between Pages
Insert blank separator sheets when printing.
Separator Sheet Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for the separator sheet.
Note: The multipurpose feeder is available only in some printer models.
Pages per Side
O*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of paper.
Pages per Side Ordering
Horizontal*
Reverse Horizontal
Vertical
Reverse Vertical
Specify the positioning of multiple page images when using Pages per Side.
Note: The positioning depends on the number of page images and their
page orientation.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 57
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Menu item Description
Pages per Side Orientation
Auto*
Landscape
Portrait
Specify the orientation of a multiplepage document when using Pages per
Side.
Pages per Side Border
None*
Solid
Print a border around each page image when using Pages per Side.
Copies
1–9999 (1*)
Specify the number of copies for each print job.
Print Area
Normal*
Fit to page
Whole Page
Set the printable area on a sheet of paper.
Note: An asterisk (*) next to a value indicates the factory default setting.
Setup
Menu item Description
Printer Language
PCL Emulation
PS Emulation*
Set the printer language.
Note: Setting a printer language default does not prevent a software
program from sending print jobs that use another printer language.
Job Waiting
O*
On
Preserve print jobs requiring supplies so that jobs not requiring the missing
supplies can print.
Note: This menu item appears only when a printer hard disk is installed.
Job Hold Timeout
0–255 (30*)
Set the time in seconds that the printer waits for user intervention before
it holds jobs that require unavailable resources and continues to print other
jobs in the print queue.
Note: This menu item appears only when a printer hard disk is installed.
Printer Usage
Max Speed
Max Yield*
Determine how the color imaging kit operates during printing.
Notes:
When set to Max Yield, the color imaging kit slows or stops while
printing groups of black-only pages.
When set to Max Speed, the color imaging kit always runs while
printing, whether color or black pages are being printed.
Download Target
RAM*
Disk
Specify where to save all permanent resources, such as fonts and macros,
that have been downloaded to the printer.
Note: This menu item appears only when a printer hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 58
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Menu item Description
Resource Save
O*
On
Determine what the printer does with downloaded resources, such as
fonts and macros, when it receives a job that requires more than the
available memory.
Notes:
When set to O, the printer retains downloaded resources only until
memory is needed. Resources associated with the inactive printer
language are deleted.
When set to On, the printer preserves all the permanent
downloaded resources across all language switches. When
necessary, the printer shows memory full messages instead of
deleting permanent resources.
Print All Order
Alphabetical*
Newest First
Oldest First
Specify the order when you choose to print all held and confidential jobs.
Note: This menu item appears only when a printer hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Quality
Menu item Description
Print Mode
Black and White
Color*
Set the print mode.
Print Resolution
4800 CQ*
1200 dpi
Set the resolution for the printed output.
Note: 4800 CQ provides highquality output at maximum speed.
Toner Darkness
1 to 5 (4*)
Determine the lightness or darkness of text images.
Halftone
Normal*
Detail
Enhance the printed output to have smoother lines with sharper edges.
Color Saver
O*
On
Reduce the amount of toner used to print graphics and images.
RGB Brightness
6 to 6 (0*)
Adjust the brightness, contrast, and saturation for color output.
Note: This setting does not aect files where CMYK color specifications are
used.
RGB Contrast
0 to 5 (0*)
RGB Saturation
0 to 5 (0*)
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 59
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Advanced Imaging
Menu item Description
Color Balance
Cyan
5 to 5 (0*)
Magenta
5 to 5 (0*)
Ye l l o w
5 to 5 (0*)
Black
5 to 5 (0*)
Reset Defaults
Adjust the amount of toner that is used for each color.
Color Correction
O
Auto*
Manual
Color Correction Content
Modify the color settings used to print documents.
Notes:
O sets the printer to receive the color correction from the software.
Auto sets the printer to apply dierent color profiles to each object on the
printed page.
Manual allows the customization of the RGB or CMYK color conversions
applied to each object on the printed page.
Color Correction Content is available only when Color Correction is set to
Manual.
Color Samples
Print Color Samples
Print sample pages for each of the RGB and CMYK color conversion tables used
in the printer.
Color Adjust Calibrate the printer to adjust color variations in the printed output.
Spot Color Replacement
Set Custom CMYK
Assign specific CMYK values to twenty named spot colors.
Note: In some printer models, this menu item can be configured only from the
Embedded Web Server.
RGB Replacement Match the colors of the output with the original document.
Notes:
This menu item requires that you select the DisplayTrueBlack color table.
This menu item appears only in the Embedded Web Server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Job Accounting
Note: This menu appears only when a printer hard disk is installed.
Menu item Description
Job Accounting
O*
On
Set the printer to create a log of the print jobs that it receives.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 60
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Menu item Description
Accounting Log Frequency
Daily
Weekly
Monthly*
Specify how often the printer creates a log file.
Log Action at End of Frequency
None*
Email Current Log
Email & Delete Current Log
Post Current Log
Post & Delete Current Log
Specify how the printer responds when the frequency threshold expires.
Note: The value defined in Accounting Log Frequency determines when this
action is triggered.
Log Near Full Level
O*
On
Specify the maximum size of the log file before the printer executes the Log
Action at Near Full.
Log Action at Near Full
None*
Email Current Log
Email & Delete Current Log
Email & Delete Oldest Log
Post Current Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All But Current
Delete All Logs
Specify how the printer responds when the hard disk is nearly full.
Note: The value
defined
in Log Near Full Level determines when this action
is triggered.
Log Action at Full
None*
Email & Delete Current Log
Email & Delete Oldest Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All But Current
Delete All Logs
Specify how the printer responds when disk usage reaches the maximum limit
(100MB).
URL to Post Log Specify where the printer posts job accounting logs.
E
mail Address to Send Logs Specify the email address to which the printer sends job accounting logs.
Log File Prefix Specify the prefix for the log file name.
Note: The current host name
defined
in the TCP/IP menu is used as the
default log file prefix.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 61
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XPS
Menu item Description
Print Error Pages
O*
On
Print a test page that contains information on errors, including XML markup
errors.
Minimum Line Width
1–30 (2*)
Set the minimum stroke width.
Notes:
Jobs printed in 1200 dpi use the value directly.
Jobs printed in 4800 CQ use half the value.
Note: An asterisk (*) next to a value indicates the factory default setting.
PDF
Menu item Description
Scale to Fit
O*
On
Scale the page content to fit the selected paper size.
Annotations
Print
Do Not Print*
Specify whether to print annotations in the PDF.
Note: An asterisk (*) next to a value indicates the factory default setting.
PostScript
Menu item Description
Print PS Error
O*
On
Print a page that describes the PostScript® error.
Note: When an error occurs, processing of the job stops, the printer
prints an error message, and the rest of the print job is
flushed.
Minimum Line Width
1–30 (2*)
Set the minimum stroke width.
Notes:
Jobs printed in 1200 dpi use the value directly.
Jobs printed in 4800 CQ use half the value.
Lock PS Startup Mode
O*
On
Disable the SysStart file.
Image Smoothing
O*
On
Enhance the contrast and sharpness of lowresolution images.
Note: This setting has no eect on images with a resolution of 300 dpi or
higher.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 62
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Menu item Description
Font Priority
Resident*
Flash/Disk
Establish the font search order.
Notes:
Resident sets the printer to search its memory for the requested font
before searching the flash memory or printer hard disk.
Flash/Disk sets the printer to search the flash memory or printer hard
disk for the requested font before searching the printer memory.
This menu item appears only when a flash memory or printer hard
disk is installed.
Wait Timeout
O
On* (40 seconds)
Set the printer to wait for more data before canceling a print job.
Note: An asterisk (*) next to a value indicates the factory default setting.
PCL
Menu item Description
Font Source
Resident*
Disk
Flash
All
Choose the source which contains the default font selection.
Notes:
Flash and Disk appear only in some printer models.
For Flash and Disk to appear, make sure that they are not read or
writeprotected.
Font Name
[List of available fonts] (Courier*)
Select a font from the specified font source.
Symbol Set
[List of available symbol set] (10U
PC8*)
Specify the symbol set for each font name.
Note: A symbol set is a set of alphabetic and numeric characters,
punctuation, and special symbols. Symbol sets support the
dierent
languages or specific programs such as math symbols for scientific text.
Pitch
0.08–100 (10*)
Specify the pitch for fixed or monospaced fonts.
Note: Pitch refers to the number of
fixed
space characters in a horizontal
inch of type.
Orientation
Portrait*
Landscape
Specify the orientation of text and graphics on the page.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 63
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Menu item Description
Lines per Page
1–255
Specify the number of lines of text for each page printed through the PCL®
datastream.
Notes:
This menu item activates vertical escapement that causes the
selected number of requested lines to print between the default
margins of the page.
60 is the U.S. factory default setting. 64 is the international factory
default setting.
PCL5 Minimum Line Width
1–30 (2*)
Set the initial minimum stroke width.
Notes:
Jobs printed in 1200 dpi use the value directly.
Jobs printed in 4800CQ use half the value.
PCLXL Minimum Line Width
1–30 (2*)
A4 Width
198 mm*
203 mm
Set the width of the logical page on A4size paper.
Note: Logical page is the space on the physical page where data is
printed.
Auto CR after LF
O*
On
Set the printer to perform a carriage return after a line feed control
command.
Note: Carriage return is a mechanism that commands the printer to move
the position of the cursor to the first position on the same line.
Auto LF after CR
O*
On
Set the printer to perform a line feed after a carriage return control
command.
Tray Renumber
Assign MP Feeder
Assign Tray [x]
Assign Manual Paper
Assign Manual Envelope
Configure the printer to work with a dierent print driver or custom
application that uses a dierent set of source assignments to request a
given paper source.
Choose from the following options:
O*—The
printer uses the factory default paper source assignments.
None—The paper source ignores the Select Paper Feed command.
0–199—Select a numeric value to assign a custom value to a paper
source.
Note: The multipurpose feeder is available only in some printer models.
Tray Renumber
View Factory Defaults
Show the factory default value assigned for each paper source.
Tray Renumber
Restore Defaults
Restore the tray renumber values to their factory defaults.
Print Timeout
O
On* [90]
Set the printer to end a print job after it has been idle for the specified
amount of time in seconds.
Note: An asterisk (*) next to a value indicates the factory default setting.
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HTML
Menu item Description
Font Name
[List of fonts] (Times*)
Set the font to use for HTML documents.
Font Size
1–255 (12*)
Set the font size to use for HTML documents.
Scale
1–400% (100*)
Scale HTML documents.
Orientation
Portrait*
Landscape
Set the page orientation for HTML documents.
Margin Size
8–255 mm (19*)
Set the page margin for HTML documents.
Backgrounds
Do Not Print
Print*
Print background information or graphics for HTML documents.
Note: An asterisk (*) next to a value indicates the factory default setting.
Image
Menu item Description
Auto Fit
On
O*
Select the best available paper size and orientation setting for an image.
Note: When set to On, this menu item overrides the scaling and orientation
settings for the image.
Invert
O*
On
Invert bitonal monochrome images.
Note: This menu item does not apply to GIF or JPEG image formats.
Scaling
Anchor Top Left
Best Fit*
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Adjust the image to fit the printable area.
Note: When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Orientation
Portrait*
Landscape
Reverse Portrait
Reverse Landscape
Specify the orientation of text and graphics on the page.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Paper
Tray Conguration
Menu item Description
Default Source
Tray [x] (1*)
Multipurpose Feeder
Manual Paper
Manual Envelope
Set the paper source for all print jobs.
Note: The multipurpose feeder is available only in some printer models.
Paper Size/Type
Tray [x]
Multipurpose Feeder
Manual Paper
Manual Envelope
Specify the paper size or paper type loaded in each paper source.
Note: The multipurpose feeder is available only in some printer models.
Substitute Size
O
Statement/A5
Letter/A4
All Listed*
Set the printer to substitute a specified paper size if the requested size is not
loaded in any paper source.
Notes:
O
prompts the user to load the required paper size.
Statement/A5 prints an A5size document on statement when loading
statement, and statementsize jobs on A5 paper size when loading A5.
Letter/A4 prints an A4size document on letter when loading letter, and
lettersize jobs on A4 paper size when loading A4.
All Listed substitutes Letter/A4.
Note: An asterisk (*) next to a value indicates the factory default setting.
Media Configuration
Universal Setup
Menu item Description
Units of Measure
Inches
Millimeters
Specify the unit of measurement for the universal paper.
Note: Inches is the U.S. factory default setting. Millimeters is the
international factory default setting.
Portrait Width
3–14.17 inches (8.50*)
76–359.91 mm (216*)
Set the portrait width of the universal paper.
Portrait Height
3–14.17 inches (14*)
76–359.91 mm (356*)
Set the portrait height of the universal paper.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Feed Direction
Short Edge*
Long Edge
Set the printer to pick paper from the short edge or long edge
direction.
Note: Long Edge appears only when the longest edge is shorter
than the maximum width supported.
Note: An asterisk (*) next to a value indicates the factory default setting.
Media Types
Menu item Description
Plain
Card Stock
Recycled
Glossy
Labels
Vinyl Labels
Bond
Envelope
Letterhead
Preprinted
Colored Paper
Light
Heavy
Rough/Cotton
Custom Type [x]
Specify the texture and weight of the paper loaded.
USB Drive
Note: This menu appears only in some printer models.
Flash Drive Print
Menu item Description
Number of Copies
1–9999 (1*)
Set the number of copies.
Paper Source
Tray [x] (1*)
Multipurpose Feeder
Manual Paper
Manual Envelope
Set the paper source for the print job.
Note: The multipurpose feeder is available only in some printer models.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Color
O
On*
Print the output in color.
Collate
(1,1,1) (2,2,2)
(1,2,3) (1,2,3)*
Print multiple copies in sequence.
Sides
1Sided*
2Sided
Specify whether to print on one side or two sides of the paper.
Flip Style
Long Edge*
Short Edge
Determine which side of the paper (long edge or short edge) is bound when
performing twosided printing.
Note: Depending on the option selected, the printer automatically
osets
each
printed information of the page to bind the job correctly.
Pages per Side
O*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of paper.
Pages per Side Ordering
Horizontal*
Reverse Horizontal
Reverse Vertical
Vertical
Specify the positioning of multiple page images when using Pages per Side.
Note: The positioning depends on the number of page images and their page
orientation.
Pages per Side Orientation
Auto*
Landscape
Portrait
Specify the orientation of a multiplepage document when using Pages per Side.
Pages per Side Border
None*
Solid
Print a border around each page image when using Pages per Side.
Separator Sheets
O*
Between Copies
Between Jobs
Between Pages
Specify whether to insert blank separator sheets when printing.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Separator Sheet Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for the separator sheet.
Note: The multipurpose feeder is available only in some printer models.
Blank Pages
Do Not Print*
Print
Specify whether to print blank pages in a print job.
Note: An asterisk (*) next to a value indicates the factory default setting.
Network/Ports
Network Overview
Menu item Description
Active Adapter
Auto*
Standard Network
Wireless
Specify how a network is connected.
Note: Wireless appears only when a wireless network adapter is installed.
Network Status Show the connection status of the printer network.
Display Network Status on
Printer
On*
O
Show the network status on the display.
Speed, Duplex Show the speed of the currently active network card.
IPv4 Show the IPv4 address.
All IPv6 Addresses Show all IPv6 addresses.
Reset Print Server Reset all active network connections to the printer.
Note: This setting removes all network configuration settings.
Network Job Timeout
O
On* (90 seconds)
Set the time before the printer cancels a network print job.
Banner Page
O*
On
Print a banner page.
Note: An asterisk (*) next to a value indicates the factory default setting.
Wireless
Note: This menu is available only in printers connected to a WiFi network or printers that have a wireless
network adapter.
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Menu item Description
Setup Using Mobile App Configure the WiFi connection using Lexmark Mobile Assistant.
Setup On Printer Panel
Choose Network
Add WiFi Network
Network Name
Network Mode
Infrastructure
Wireless Security Mode
Disabled*
WEP
WPA2/WPA - Personal
WPA2 - Personal
802.1x - RADIUS
Configure the WiFi connection using the control panel.
Note: 802.1x - RADIUS can be configured only from the Embedded
Web Server.
Wi
Fi Protected Setup
Start Push Button Method
Start PIN Method
Establish a WiFi network and enable network security.
Notes:
Start Push-Button Method connects the printer to a WiFi
network when buttons on both the printer and the access point
(wireless router) are pressed within a given time.
Start PIN Method connects the printer to a WiFi network when
a PIN on the printer is entered into the wireless settings of the
access point.
Network Mode
BSS Type
Infrastructure*
Set the network mode.
Enable Wi
Fi Direct
On
O*
Enable Wi-Fi Directcapable devices to connect directly to the printer.
Compatibility
802.11b/g/n (2.4GHz)*
802.11a/b/g/n/ac (2.4GHz/5GHz)
802.11a/n/ac (5GHz)
Specify the standard for the WiFi network.
Note: 802.11a/b/g/n/ac (2.4GHz/5GHz) and 802.11a/n/ac (5GHz) only
appear when a WiFi option is installed.
Wireless Security Mode
Disabled*
WEP
WPA2/WPA-Personal
WPA2-Personal
802.1x - RADIUS
Set the security mode for connecting the printer to WiFi devices.
Note: 802.1x - RADIUS can be
configured
only from the Embedded
Web Server.
WEP Authentication Mode
Auto*
Open
Shared
Set the type of Wireless Encryption Protocol (WEP) for the printer.
Note: This menu item appears only when the Wireless Security
Mode is set to WEP.
Set WEP Key Specify a WEP password for secure WiFi connection.
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Menu item Description
WPA2/WPA Personal
AES
Enable WiFi security through Wi-Fi Protected Access (WPA).
Note: This menu item appears only when the Wireless Security
Mode is set to WPA2/WPA-Personal.
Set Pre
Shared Key Set the password for secure WiFi connection.
WPA2-Personal
AES
Enable WiFi security through WPA2.
Note: This menu item appears only when the Wireless Security
Mode is set to WPA2-Personal.
802.1x Encryption Mode
WPA+
WPA2*
Enable WiFi security through 802.1x standard.
Notes:
This menu item appears only when the Wireless Security Mode
is set to 802.1x - RADIUS.
802.1x - RADIUS can be configured only from the Embedded
Web Server.
IPv4
Enable DHCP
On*
O
Set Static IP Address
IP Address
Netmask
Gateway
Enable Dynamic Host Configuration Protocol (DHCP) and configure
static IP address.
Note: DHCP is a standard protocol that allows a server to distribute
IP addressing and configuration information dynamically to clients.
IPv6
Enable IPv6
On*
O
Enable DHCPv6
On
O*
Stateless Address Autoconfiguration
On*
O
DNS Server Address
Manually Assigned IPv6 Address
Manually Assigned IPv6 Router
Address
Prefix
All IPv6 Addresses
All IPv6 Router Addresses
Enable and configure IPv6 settings in the printer.
Network Address
UAA
LAA
View the network addresses.
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Menu item Description
PCL SmartSwitch
O
On*
Set the printer to switch automatically to PCL emulation when a print
job requires it, regardless of the default printer language.
Note: If PCL SmartSwitch is
o,
then the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
PS SmartSwitch
O
On*
Set the printer to switch automatically to PS emulation when a print
job requires it, regardless of the default printer language.
Note: If PS SmartSwitch is o, then the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
Job Buering
On
O*
Temporarily store print jobs in the printer hard disk before printing.
Note: This menu item appears only when a hard disk is installed.
Mac Binary PS
Auto*
On
O
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
On processes raw binary PostScript print jobs.
O
filters
print jobs using the standard protocol.
Ethernet
Menu item Description
Network Speed Show the speed of an active network adapter.
IPv4
Enable DHCP
On*
O
Enable Dynamic Host Configuration Protocol (DHCP).
Note: DHCP is a standard protocol that allows a server to dynamically
distribute IP addressing and
configuration
information to clients.
IPv4
Set Static IP Address
IP Address
Netmask
Gateway
Set the static IP address of your printer.
IPv6
Enable IPv6
O
On*
Enable IPv6 in the printer.
IPv6
Enable DHCPv6
O*
On
Enable DHCPv6 in the printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
IPv6
Stateless Address
Autoconfiguration
O
On*
Set the network adapter to accept the automatic IPv6 address configuration
entries provided by a router.
IPv6
DNS Server Address
Specify the DNS server address.
IPv6
Manually Assigned IPv6
Address
Assign the IPv6 address.
IPv6
Manually Assigned IPv6 Router
Assign the IPv6 address.
IPv6
Address
Prefix
0–128 (64*)
Specify the address prefix.
IPv6
All IPv6 Addresses
Show all IPv6 addresses.
IPv6
All IPv6 Router Addresses
Show all IPv6 router addresses.
Network Address
UAA
LAA
Show the printer Media Access Control (MAC) addresses: Locally Administered
Address (LAA) and Universally Administered Address (UAA).
Note: You can change the printer LAA manually.
PCL SmartSwitch
O
On*
Set the printer to switch automatically to PCL emulation when a print job
requires it, regardless of the default printer language.
Note: If PCL SmartSwitch is o, then the printer does not examine incoming
data and uses the default printer language specified in the Setup menu.
PS SmartSwitch
O
On*
Set the printer to switch automatically to PS emulation when a print job requires
it, regardless of the default printer language.
Note: If PS SmartSwitch is o, then the printer does not examine incoming
data and uses the default printer language specified in the Setup menu.
Job Buering
O
On*
Temporarily store jobs on the printer hard disk before printing.
Notes:
This menu item appears only when a hard disk is installed.
This menu item appears only in some printer models.
Mac Binary PS
Auto*
On
O
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
On processes raw binary PostScript print jobs.
O filters print jobs using the standard protocol.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Energy Ecient Ethernet
O
On*
Reduce power consumption when the printer does not receive data from the
Ethernet network.
Note: An asterisk (*) next to a value indicates the factory default setting.
TCP/IP
Note: This menu appears only in network printers or printers attached to print servers.
Menu item Description
Set Hostname Set the current TCP/IP host name.
Domain Name Set the domain name.
Note: This menu item appears only in some printer models.
Allow DHCP/BOOTP to update
NTP server
O
On*
Allow the DHCP and BOOTP clients to update the NTP settings of the printer.
Zero Configuration Name Specify a service name for the zero configuration network.
Note: This menu item appears only in some printer models.
Enable Auto IP
O
On*
Assign an IP address automatically.
DNS Server Address Specify the current Domain Name System (DNS) server address.
Backup DNS Server Address Specify the backup DNS server addresses.
Backup DNS Server Address 2
Backup DNS Server Address 3
Domain Search Order Specify a list of domain names to locate the printer and its resources that reside
in dierent domains on the network.
Note: This menu item appears only in some printer models.
Enable DDNS
O*
On
Update the Dynamic DNS settings.
DDNS TTL Specify the current DDNS settings.
Default TTL
DDNS Refresh Time
Enable mDNS
O
On*
Update multicast DNS settings.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
WINS Server Address Specify a server address for Windows Internet Name Service (WINS).
Enable BOOTP
O*
On
Allow the BOOTP to assign a printer IP address.
Restricted Server List Specify an IP address for the TCP connections.
Notes:
Use a comma to separate each IP address.
You can add up to 50 IP addresses.
Restricted Server List Options
Block All Ports*
Block Printing Only
Block Printing and HTTP Only
Specify how the IP addresses in the list can access the printer functionality.
MTU Specify a maximum transmission unit (MTU) parameter for the TCP connections.
Raw Print Port
1–65535 (9100*)
Specify a raw port number for printers connected on a network.
Outbound Trac Maximum
Speed
O*
On
Enable the printer maximum transfer rate.
Enhanced TLS Security
O*
On
Enhance printer privacy and data integrity.
Note: An asterisk (*) next to a value indicates the factory default setting.
SNMP
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
SNMP Versions 1 and 2c
Enabled
O
On*
Allow SNMP Set
O
On*
Enable PPM MIB
O
On*
SNMP Community
Configure Simple Network Management Protocol (SNMP) versions 1
and 2c to install print drivers and applications.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
SNMP Version 3
Enabled
O
On*
Set Read/Write Credentials
User Name
Password
Set Readonly Credentials
User Name
Password
Authentication Hash
MD5
SHA1*
Minimum Authentication Level
No Authentication, No Privacy
Authentication, No Privacy
Authentication, Privacy*
Privacy Algorithm
DES
AES128*
Configure SNMP version 3 to install and update the printer security.
Note: An asterisk (*) next to a value indicates the factory default setting.
IPSec
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
Enable IPSec
O*
On
Enable Internet Protocol Security (IPSec).
Base Configuration
Default*
Compatibility
Secure
Set the IPSec base configuration.
Note: This menu item appears only when Enable IPSec is set to
On.
IPSec Device Certificate Specify an IPSec certificate.
Note: This menu item appears only when Base
Configuration
is set
to Compatibility.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
PreShared Key Authenticated
Connections
Host [x]
Address
Key
Configure the authenticated connections of the printer.
Note: These menu items appear only when Enable IPSec is set to
On.
Certificate Authenticated Connections
Host [x] Address[/subnet]
Address[/subnet]
Note: An asterisk (*) next to a value indicates the factory default setting.
802.1x
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
Active
O*
On
Let the printer join networks that require authentication before
allowing access.
Note: To configure the settings of this menu item, access the
Embedded Web Server.
Note: An asterisk (*) next to a value indicates the factory default setting.
LPD Configuration
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
LPD Timeout
0–65535 seconds (90*)
Set the timeout value to stop the Line Printer Daemon (LPD) server
from waiting indefinitely for hung or invalid print jobs.
LPD Banner Page
O*
On
Print a banner page for all LPD print jobs.
Note: A banner page is the first page of a print job used as a
separator of print jobs and to identify the originator of the print job
request.
LPD Trailer Page
O*
On
Print a trailer page for all LPD print jobs.
Note: A trailer page is the last page of a print job.
LPD Carriage Return Conversion
O*
On
Enable carriage return conversion.
Note: Carriage return is a mechanism that commands the printer to
move the position of the cursor to the first position on the same
line.
Note: An asterisk (*) next to a value indicates the factory default setting.
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HTTP/FTP Settings
Note: This menu appears only in network printers or printers attached to print servers.
Menu item Description
Enable HTTP Server
O
On*
Access the Embedded Web Server to monitor and manage the printer.
Enable HTTPS
O
On*
Configure the Hypertext Transfer Protocol Secure (HTTPS) settings.
Enable FTP/TFTP
O
On*
Send files using FTP.
Local Domains Specify domain names for HTTP and FTP servers.
Note: This menu item appears only in some printer models.
HTTP Proxy IP Address Configure the HTTP and FTP server settings.
Note: These menu items appear only in some printer models.
FTP Proxy IP Address
HTTP Default IP Port
1–65535 (80*)
HTTPS Device Certificate
FTP Default IP Port
1–65535 (21*)
Timeout for HTTP/FTP
Requests
1–299 (30*)
Specify the amount of time before the server connection stops.
Retries for HTTP/FTP Requests
1–299 (3*)
Set the number of retries to connect to the HTTP/FTP server.
Note: An asterisk (*) next to a value indicates the factory default setting.
ThinPrint
Menu item Description
Enable ThinPrint
O
On*
Print using ThinPrint.
Port Number
4000–4999 (4000*)
Set the port number for the ThinPrint server.
Bandwidth (bits/sec)
100–1000000 (0*)
Set the speed to transmit data in a ThinPrint environment.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Packet Size (kbytes)
0–64000 (0*)
Set the packet size for data transmission.
Note: An asterisk (*) next to a value indicates the factory default setting.
USB
Note: This menu appears only in some printer models.
Menu item Description
PCL SmartSwitch
O
On*
Set the printer to switch to PCL emulation when a print job received through a
USB port requires it, regardless of the default printer language.
Note: If PCL SmartSwitch is o, then the printer does not examine incoming
data and uses the default printer language specified in the Setup menu.
PS SmartSwitch
O
On*
Set the printer to switch to PS emulation when a print job received through a
USB port requires it, regardless of the default printer language.
Note: If PS SmartSwitch is o, then the printer does not examine incoming
data and uses the default printer language specified in the Setup menu.
Job Buering
O*
On
Temporarily store jobs on the printer hard disk before printing.
Note: This menu item appears only when a hard disk installed.
Mac Binary PS
On
Auto*
O
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
When set to On, the printer processes raw binary PostScript print jobs
from computers using the Macintosh operating system.
When set to Auto, the printer processes print jobs from computers using
either Windows or Macintosh operating systems
When set to O, the printer filters PostScript print jobs using the standard
protocol.
Enable USB Port
O
On*
Enable the standard USB port.
Note: An asterisk (*) next to a value indicates the factory default setting.
Google Cloud Print
Menu item Description
Registration
Register
Register the printer to the Google Cloud Print server.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Options
Enable Google Cloud Print
O
On*
Print directly from your Google account.
Options
Enable Local Discovery
O
On*
Allow the registered user and other users on the same subnet to
send jobs to the printer locally.
Options
Enable SSL Peer Verification
O
On*
Verify authenticity of the peer certificate to connect to your Google
account.
Options
Always Print As Image
O*
On
Set the printer to process PDF files as an image for faster printing.
Note: An asterisk (*) next to a value indicates the factory default setting.
WiFi Direct
Note: This menu appears only when a direct WiFi network is the active network.
Menu item Description
SSID Specify the service set identifier (SSID) of the WiFi network.
Set Preshared Key Set the preshared key (PSK) to authenticate and validate users on a WiFi
connection.
Show PSK on Setup Page
O
On*
Show the PSK on the Network Setup Page.
Group Owner IP Address Specify the IP address of the group owner.
Auto
Accept Push Button
Requests
O*
On
Accept requests to connect to the network automatically.
Note: Accepting clients automatically is not secured.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Security
Note: In some printer models, this menu can be
configured
only from the Embedded Web Server.
Login Methods
Manage Permissions
Menu item Description
Function Access
Modify Address Book
Create
Profiles
Manage Bookmarks
Flash Drive Print
Flash Drive Color Printing
Held Jobs Access
User
Profiles
Cancel Jobs at the Device
Change Language
Internet Printing Protocol (IPP)
B/W Print
Color Print
Control access to the printer functions.
Administrative Menus
Security Menu
Network/Ports Menu
Paper Menu
Reports Menu
Function
Configuration
Menus
Supplies Menu
Option Card Menu
SE Menu
Device Menu
Control access to the printer menus.
Device Management
Remote Management
Firmware Updates
Apps Configuration
Operator Panel Lock
Import / Export All Settings
Out of Service Erase
Control access to the printer management options.
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Menu item Description
Apps
New Apps
Slideshow
Change Wallpaper
Screen Saver
Forms and Favorites
Eco-Settings
Control access to the printer applications.
Note: The list may vary depending on the applications that are enabled from
the Embedded Web Server.
Local Accounts
Menu item Description
Manage Groups/Permissions
Add Group
Import Access Controls
Function Access
Administrative Menus
Device Management
Apps
All Users
Import Access Controls
Function Access
Administrative Menus
Device Management
Apps
Admin
Control group or user access to the printer functions, applications, and security
settings.
Add User
User Name/Password
User Name
Password
PIN
Create local accounts to manage access to the printer functions.
User Name/Password Accounts
Add User
User Name Accounts
Add User
Password Accounts
Add User
PIN Accounts
Add User
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Schedule USB Devices
Menu item Description
Schedules
Add New Schedule
Schedule access to the USB ports.
Security Audit Log
Menu item Description
Enable Audit
O*
On
Record the events in the secure audit log and remote syslog.
Enable Remote Syslog
O*
On
Send audit logs to a remote server.
Remote Syslog Server Specify the remote syslog server.
Remote Syslog Port
1–65535 (514*)
Specify the remote syslog port.
Remote Syslog Method
Normal UDP*
Stunnel
Specify a syslog method to transmit logged events to a remote server.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Remote Syslog Facility
0 Kernel Messages
1 UserLevel Messages
2 Mail System
3 System Daemons
4 Security/Authorization
Messages*
5 Messages Generated
Internally by Syslogs
6 Line Printer Subsystem
7 Network News Subsystem
8 UUCP Subsystem
9 Clock Daemon
10 Security/Authorization
Messages
11 FTP Daemon
12 NTP Subsystem
13 Log Audit
14 Log Alert
15 Clock Daemon
16 Local Use 0 (local0)
17 Local Use 1 (local1)
18 Local Use 2 (local2)
19 Local Use 3 (local3)
20 Local Use 4 (local4)
21 Local Use 5 (local5)
22 Local Use 6 (local6)
23 Local Use 7 (local7)
Specify a facility code that the printer uses when sending log events to a remote
server.
Severity of Events to Log
0 Emergency
1 Alert
2 Critical
3 Error
4 Warning*
5 Notice
6 Informational
7 Debug
Specify the priority level cuto for logging messages and events.
Remote Syslog Non
Logged
Events
O*
On
Send all events, regardless of severity level, to the remote server.
Admin’s E
mail Address Send email notification of logged events to the administrator.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 84
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Menu item Description
Email Log Cleared Alert
O*
On
Send email notification to the administrator when a log entry is deleted.
E
mail Log Wrapped Alert
O*
On
Send email notification to the administrator when the log becomes full and
begins to overwrite the oldest entries.
Log Full Behavior
Wrap Over Older Entries*
Email Log Then Delete All
Entries
Resolve log storage issues when the log fills its allotted memory.
E
mail % Full Alert
O*
On
Send email notification to the administrator when the log fills its allotted
memory.
% Full Alert Level
1–99 (90*)
E
mail Log Exported Alert
O*
On
Send email notification to the administrator when a log is exported.
E
mail Log Settings Changed
Alert
O*
On
Send email notification to the administrator when Enable Audit is set.
Log Line Endings
LF (\n)*
CR (\r)
CRLF (\r\n)
Specify how the log file terminates the end of each line.
Digitally Sign Exports
O*
On
Add a digital signature to each exported log file.
Clear Log Delete all audit logs.
Export Log
Syslog (RFC 5424)
Syslog (RFC 3164)
CSV
Export a security log to a flash drive.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Login Restrictions
Menu item Description
Login failures
1–10 (3*)
Specify the number of failed login attempts before the user gets locked out.
Failure time frame
1–60 minutes (5*)
Specify the time frame between failed login attempts before the user gets locked out.
Lockout time
1–60 minutes (5*)
Specify the lockout duration.
Web Login Timeout
1–120 minutes (10*)
Specify the delay for a remote login before the user is logged o automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
Confidential Print Setup
Menu item Description
Max Invalid PIN
2–10
Set the number of times an invalid PIN can be entered.
Notes:
A value of zero turns o this setting.
When the limit is reached, the print jobs for that user name and PIN are
deleted.
Confidential Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time for confidential print jobs.
Notes:
If this menu item is changed while confidential print jobs reside in the printer
memory or hard disk, then the expiration time for those print jobs does not
change to the new default value.
If the printer is turned o, then all confidential jobs held in the printer memory
are deleted.
Repeat Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time for a print job that you want to repeat.
Verify Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time that the printer prints a copy for the user to examine its quality,
before printing the remaining copies.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Reserve Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time that the printer stores print jobs for printing later.
Require All Jobs to be Held
O*
On
Set the printer to hold all print jobs.
Keep duplicate documents
O*
On
Set the printer to print other documents with the same file name without overwriting
any of the print jobs.
Note: An asterisk (*) next to a value indicates the factory default setting.
Disk Encryption
Note: This menu appears only when a printer hard disk is installed.
Menu item Description
Status
Enabled
Disabled
Determine whether Disk Encryption is enabled.
Start encryption Prevent the loss of sensitive data in case the printer or its hard disk is stolen.
Note: Enabling disk encryption erases all contents in the hard disk. If necessary, back up
important data from the printer before starting the encryption.
Erase Temporary Data Files
Menu item Description
Stored in onboard memory
O*
On
Delete all files stored on the printer memory.
Stored on hard disk
1 Pass Erase*
3 Pass Erase
7 Pass Erase
Delete all files stored on the printer hard disk.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Solutions LDAP Settings
Use To
Follow LDAP Referrals
O*
On
Search the dierent servers in the domain for the logged-in user account.
LDAP Certificate Verification
No*
Ye s
Enable verification of LDAP certificates.
Mobile Services Management
Use To
AirPrint
Print
O
On*
Enable AirPrint printing.
Miscellaneous
Menu item Description
Protected Features
Show*
Hide
Show all the features that Function Access Control (FAC) protects regardless
of the security permission that the user has.
Note: FAC manages access to specific menus and functions or disables them
entirely.
Print Permission
O*
On
Let the user log in before printing.
Default Print Permission Login Set the default login for Print Permission.
Security Reset Jumper
Enable “Guest” access*
No
Eect
Specify the eect of using the security reset jumper.
Notes:
The jumper is located beside a lock icon on the controller board.
Enable “Guest” access provides full access control to users who are not
logged in.
No Eect means that the reset has no eect on the printer security
configuration.
Minimum Password Length
0–32 (0*)
Specify the minimum characters that are allowed for a password.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 88
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Reports
Menu Settings Page
Menu item Description
Menu Settings Page Print a report that contains the printer preferences, settings, and configurations.
Device
Menu item Description
Device Information Print a report that contains information about the printer.
Device Statistics Print a report about printer usage and supply status.
Profile List Print a list of profiles that are stored in the printer.
Asset Report Print a report that contains the printer serial number and model name.
Print
Menu item Description
Print Fonts
PCL Fonts
PS Fonts
Print samples and information about the fonts that are available in each printer
language.
Print Directory Print the resources that are stored in the flash drive or printer hard disk.
Note: This menu item appears only when a
flash
drive or printer hard disk is
installed.
Network
Menu item Description
Network Setup Page Print a page that shows the configured network and wireless settings on the
printer.
Note: This menu item appears only in network printers or printers connected
to print servers.
Help
Note: This menu appears only in some printer models.
Menu item Description
Print All Guides Prints all the guides
Media Guide Provides information about loading paper and specialty media
Print Quality Guide Provides information about solving print quality issues
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Menu item Description
Color Quality Guide Provides information about color print quality settings
Information Guide Provides more information sources about the printer
Connection Guide Provides information about connecting the printer locally (USB) or to a
network
Moving Guide Provides information about moving, locating, or shipping the printer
Supplies Guide Provides information about ordering supplies
Troubleshooting
Troubleshooting
Menu item Description
Print Quality Test Pages Print sample pages to identify and correct print quality defects.
Printing the Menu Settings Page
1 From the control panel, navigate to:
> Settings > > Reports >
2 Select Menu Settings Page, and then press .
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Securing the printer
Note: The hard disk is supported only in some printer models.
Locating the security slot
The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop
computers in the location shown to secure the printer in place.
Erasing printer memory
To erase volatile memory or buered data in your printer, turn o the printer.
To e ra se non volatile memory or individual settings, device and network settings, security settings, and
embedded solutions, do the following:
1 From the control panel, navigate to:
Settings > Device > Maintenance > Out of Service Erase > Sanitize all information on nonvolatile memory
For non-touch-screen printer models, press
to navigate through the settings.
2 Depending on your printer model, select ERASE or Continue.
3 Follow the instructions on the display.
Erasing printer hard disk memory
1 From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.
2 Select the Sanitize all information on hard disk check box, and then touch ERASE.
3 Follow the instructions on the display.
Note: This process can take from several minutes to more than an hour, making the printer unavailable
for other tasks.
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Encrypting the printer hard disk
This process erases all contents in the hard disk. If necessary, back up important data from the printer before
starting the encryption.
1 From the home screen, touch Settings > Security > Disk Encryption > Start encryption.
2 Follow the instructions on the display.
Notes:
To avoid loss of data, do not turn o the printer during the encryption process.
This process can take from several minutes to more than an hour, making the printer unavailable for
other tasks.
After encryption, the printer automatically restarts.
Restoring factory default settings
1 From the control panel, navigate to:
Settings > Device > Restore Factory Defaults
For non-touch-screen printer models, press
to navigate through the settings.
2 In the Restore Settings menu, select the settings that you want to restore.
3 Select RESTORE.
4 Follow the instructions on the display.
Statement of Volatility
Type of memory Description
Volatile memory The printer uses standard random access memory (RAM)
to buer temporarily user data during simple print and
copy jobs.
Non-volatile memory The printer may use two forms of non-volatile memory:
EEPROM and NAND (flash memory). Both types are used
to store the operating system, printer settings, network
information, scanner and bookmark settings, and
embedded solutions.
Hard disk memory Some printers may have a hard disk drive installed. The
printer hard disk is designed for printer-specific
functionality. The hard disk lets the printer retain buered
user data from complex print jobs, form data, and font
data.
Erase the content of any installed printer memory in the following circumstances:
The printer is decommissioned.
The printer hard disk is replaced.
The printer is moved to a dierent department or location.
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The printer is serviced by someone from outside your organization.
The printer is removed from your premises for service.
The printer is sold to another organization.
Disposing of a printer hard disk
Degaussing—Flushes the hard disk with a magnetic field that erases stored data
Crushing—Physically compresses the hard disk to break component parts and render them unreadable
Milling—Physically shreds the hard disk into small metal bits
Note: To guarantee that all data are completely erased, destroy physically each hard disk where data is
stored.
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Maintaining the printer
Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and
supplies, may cause damage to your printer.
Networking
Connecting the printer to a Wi
Fi network
Using the control panel
1 From the home screen, navigate to:
Settings > Network/Ports > Wireless
For non-touch-screen printer models, press
to navigate through the settings.
2 Select Setup On Printer Panel, and then follow the instructions on the display.
Note: For WiFinetworkready printer models, a prompt for WiFi network setup appears during initial
setup.
Using Lexmark Mobile Assistant
1 Depending on your mobile device, download the Lexmark Mobile Assistant application from either the
Google Play
TM
store or App Store online store.
2 From the control panel, navigate to:
Settings > Network/Ports > Wireless > Setup Using Mobile App > Continue for Printer ID
For non-touch-screen printer models, press
to navigate through the settings.
3 From your mobile device, launch the application, and then accept the Terms of Use.
4 Grant permissions.
5 Tap Start Wi-Fi Setup, and then select the printer.
6 Select a Wi-Fi network, and then enter your credentials.
7 Tap Finish Wi-Fi Setup.
Connecting the printer to a wireless network using Wi
Fi Protected Setup
(WPS)
Before you begin, make sure that:
The access point (wireless router) is WPScertified or WPScompatible. For more information, see the
documentation that came with your access point.
A wireless network adapter is installed in your printer. For more information, see the instructions that came
with the adapter.
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Using the Push Button method
1 From the control panel, navigate to:
Settings > Network/Ports > Wireless > Wi
Fi Protected Setup > Start Push Button Method
For non-touch-screen printer models, press
to navigate through the settings.
2 Follow the instructions on the display.
Using the personal identification number (PIN) method
1 From the control panel, navigate to:
Settings > Network/Ports > Wireless > Wi
Fi Protected Setup > Start PIN Method
For non-touch-screen printer models, press
to navigate through the settings.
2 Copy the eightdigit WPS PIN.
3 Open a Web browser, and then type the IP address of your access point in the address
field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
4 Access the WPS settings. For more information, see the documentation that came with your access
point.
5 Enter the eightdigit PIN, and then save the changes.
Connecting a mobile device to the printer wireless network
1 Enable WiFi Direct in the printer. From the home screen, navigate to:
Settings > Network/Ports > Wireless > Enable Wi
Fi Direct
For non-touch-screen printer models, press
to navigate through the settings.
Notes:
The WiFi Direct SSID and password are generated automatically. To view the WiFi Direct SSID and
password, go to the WiFi Direct menu.
You can also change the SSID and password, if necessary.
2 Connect your mobile device to the printer wireless network.
Deactivating the Wi
Fi network
1 From the printer control panel, navigate to:
Settings > Network/Ports > Network Overview > Active Adapter > Standard Networking
For non-touch-screen printer models, press
to navigate through the settings.
2 Follow the instructions on the display.
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Cleaning the printer
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
Notes:
Perform this task after every few months.
Damage to the printer caused by improper handling is not covered by the printer warranty.
1 Turn o the printer, and then unplug the power cord from the electrical outlet.
2 Remove paper from the standard bin and multipurpose feeder.
3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.
4 Wipe the outside of the printer with a damp, soft, lintfree cloth.
Notes:
Do not use household cleaners or detergents, as they may damage the finish of the printer.
Make sure that all areas of the printer are dry after cleaning.
5 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Ordering parts and supplies
To order parts and supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark
authorized dealers in your area. In other countries or regions, go to
www.lexmark.com or contact the place
where you purchased the printer.
Note: All life estimates for printer supplies assume printing on letter or A4size plain paper.
Checking the status of parts and supplies
1 From the control panel, navigate to:
Settings > Reports > Device > Device Statistics
For nontouchscreen printer models, press
to navigate through the settings.
2 From the Supply Information section of the pages printed, check the status of parts and supplies.
Maintaining the printer 96
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Using genuine Lexmark parts and supplies
Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party
supplies or parts may aect the performance, reliability, or life of the printer and its imaging components. It can
also aect warranty coverage. Damage caused by the use of third-party parts and supplies is not covered by
the warranty. All life indicators are designed to function with Lexmark parts and supplies, and may deliver
unpredictable results if third-party parts and supplies are used. Imaging component usage beyond the intended
life may damage your Lexmark printer or its associated components.
Ordering a toner cartridge
Notes:
The estimated cartridge yield is based on the ISO/IEC 19798 standard.
Extremely low print coverage for extended periods of time may negatively aect actual yield.
Lexmark CS421, CS521, and CS622 Return Program toner cartridges
Item United States
and Canada
European
Economic
Area
Rest of Asia
Pacific
Latin America Rest of
Europe,
Middle East,
and Africa
Australia and
New Zealand
Return Program toner cartridges
Cyan 78C10C0 78C20C0 78C30C0 78C40C0 78C50C0 78C60C0
Magenta 78C10M0 78C20M0 78C30M0 78C40M0 78C50M0 78C60M0
Yellow 78C10Y0 78C20Y0 78C30Y0 78C40Y0 78C50Y0 78C60Y0
Black 78C10K0 78C20K0 78C30K0 78C40K0 78C50K0 78C60K0
Extra high yield Return Program toner cartridges
Cyan 78C1XC0 78C2XC0 78C3XC0 78C4XC0 78C5XC0 78C6XC0
Magenta 78C1XM0 78C2XM0 78C3XM0 78C4XM0 78C5XM0 78C6XM0
Yellow 78C1XY0 78C2XY0 78C3XY0 78C4XY0 78C5XY0 78C6XY0
Black 78C1XK0 78C2XK0 78C3XK0 78C4XK0 78C5XK0 78C6XK0
Ultra high yield Return Program toner cartridges
*
Cyan 78C1UC0 78C2UC0 78C3UC0 78C4UC0 78C5UC0 78C6UC0
Magenta 78C1UM0 78C2UM0 78C3UM0 78C4UM0 78C5UM0 78C6UM0
Yellow 78C1UY0 78C2UY0 78C3UY0 78C4UY0 78C5UY0 78C6UY0
Black 78C1UK0 78C2UK0 78C3UK0 78C4UK0 78C5UK0 78C6UK0
*
Supported only in Lexmark CS521 and CS622 printer models.
For more information on countries located in each region, go to
www.lexmark.com/regions.
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Lexmark CS421, CS521, and CS622 Regular toner cartridges
Item Part number
Extra high yield toner cartridges
1
Cyan 78C0X20
Magenta 78C0X30
Yellow 78C0X40
Black 78C0X10
Ultra high yield toner cartridges
2
Cyan 78C0U20
Magenta 78C0U30
Yellow 78C0U40
Black 78C0U10
1
Supported only in the Lexmark CS421 printer model.
2
Supported only in the Lexmark CS521 and CS622 printer models.
Lexmark C2325, C2425, and C2535 Return Program toner cartridges
Item United States
and Canada
European
Economic
Area
Rest of Asia
Pacific
Latin America
Distribution
Rest of
Europe,
Middle East,
and Africa
Australia and
New Zealand
Return Program toner cartridges
Cyan C2310C0 C2320C0 C2330C0 C2340C0 C2350C0 C2360C0
Magenta C2310M0 C2320M0 C2330M0 C2340M0 C2350M0 C2360M0
Yellow C2310Y0 C2320Y0 C2330Y0 C2340Y0 C2350Y0 C2360Y0
Black C2310K0 C2320K0 C2330K0 C2340K0 C2350K0 C2360K0
High yield Return Program toner cartridges
Cyan C231HC0 C232HC0 C233HC0 C234HC0 C235HC0 C236HC0
Magenta C231HM0 C232HM0 C233HM0 C234HM0 C235HM0 C236HM0
Yellow C231HY0 C232HY0 C233HY0 C234HY0 C235HY0 C236HY0
Black C231HK0 C232HK0 C233HK0 C234HK0 C235HK0 C236HK0
Extra high yield Return Program toner cartridges
1
Cyan C241XC0 C242XC0 C243XC0 C244XC0 C245XC0 C246XC0
Magenta C241XM0 C242XM0 C243XM0 C244XM0 C245XM0 C246XM0
Yellow C241XY0 C242XY0 C243XY0 C244XY0 C245XY0 C246XY0
1
Supported only in Lexmark C2425 and C2535 printer models.
2
Supported only in the Lexmark C2535 printer model.
For more information on countries located in each region, go to
www.lexmark.com/regions.
Maintaining the printer 98
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Item United States
and Canada
European
Economic
Area
Rest of Asia
Pacific
Latin America
Distribution
Rest of
Europe,
Middle East,
and Africa
Australia and
New Zealand
Black C241XK0 C242XK0 C243XK0 C244XK0 C245XK0 C246XK0
Ultra high yield Return Program toner cartridge
2
Black C251UK0 C252UK0 C253UK0 C254UK0 C255UK0 C256UK0
1
Supported only in Lexmark C2425 and C2535 printer models.
2
Supported only in the Lexmark C2535 printer model.
For more information on countries located in each region, go to
www.lexmark.com/regions.
Lexmark C2325, C2425, and C2535 Regular toner cartridges
Item Part number
High yield toner cartridges
1
Cyan C230H20
Magenta C230H30
Yellow C230H40
Black C230H10
Extra high yield toner cartridges
Cyan
2
C240X20
Magenta
2
C240X30
Yellow
2
C240X40
Black
3
C240X10
Ultra high yield toner cartridge
4
Black C250U10
1
Supported only in the Lexmark C2325 printer model.
2
Supported only in Lexmark C2425 and C2535 printer models.
3
Supported only in the Lexmark C2425 printer model.
4
Supported only in the Lexmark C2535 printer model.
C2240 Regular toner cartridges
Item United States,
Canada, Australia,
and New Zealand
Europe, Middle East,
and Africa
Rest of Asia Pacific Latin America
Distribution
Cyan 24B7158 24B7182 24B7206 24B7234
Magenta 24B7159 24B7183 24B7207 24B7235
Yellow 24B7160 24B7184 24B7208 24B7236
Black 24B7161 24B7185 24B7209 24B7237
Maintaining the printer 99
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Ordering an imaging kit
Item Part number
Return Program imaging kit
Black Return Program imaging kit 78C0ZK0
Black and color Return Program imaging kit 78C0ZV0
Regular imaging kit
Black imaging kit 78C0Z10
Black and color imaging kit 78C0Z50
Ordering a waste toner bottle
Item Part number
Waste toner bottle 78C0W00
Ordering a maintenance kit
Match the maintenance kit to the printer voltage.
Notes:
Using certain types of paper may require more frequent replacement of the maintenance kit.
The maintenance kit includes a fuser and pick tires. These parts may be individually ordered and
replaced if necessary.
Item Part number
100 V fuser maintenance kit 41X2095
110 V fuser maintenance kit 41X2096
220 V fuser maintenance kit 41X2097
Note: Only an authorized service technician can replace the maintenance kit. Contact your service provider.
Configuring
supply
notifications
1 Open a web browser, and then type the printer IP address in the address
field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Device >
Notifications
.
3 From the Supplies menu, click Custom Supply Notifications.
4 Select a
notification
for each supply item.
5 Apply the changes.
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Replacing parts and supplies
Replacing a toner cartridge
1 Open door B.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
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2 Remove the used toner cartridge.
3 Unpack the new toner cartridge.
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4 Insert the new toner cartridge.
5 Close door B.
Replacing the waste toner bottle
1 Open door B.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
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2 Open door A.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
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3 Remove the right side cover.
4 Remove the used waste toner bottle.
Note: To avoid spilling the toner, place the bottle in an upright position.
5 Unpack the new waste toner bottle.
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6 Insert the new waste toner bottle.
7 Insert the right side cover.
8 Close door B.
9 Close door A.
Replacing an imaging kit
1 Open door B.
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Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
2 Open door A.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
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3 Remove the right side cover.
4 Remove the waste toner bottle.
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5 Remove the toner cartridges.
6 Remove the used imaging kit.
7 Unpack the new imaging kit.
Black imaging kit Black and color imaging kit
Notes:
The black imaging kit includes the imaging kit and the black developer unit.
Maintaining the printer 109
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The black and color imaging kit includes the imaging kit and the black, cyan, magenta, and yellow
developer units.
When replacing the black imaging kit, save the cyan, magenta, and yellow developer units from the
used imaging kit.
8 Remove the packing material.
Note: If you are replacing the black imaging kit, then insert the magenta, cyan, and yellow developer
units into the new imaging kit.
Warning—Potential Damage: Do not expose the imaging kit to direct light. Extended exposure to light
may cause print quality problems.
Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may aect the quality of
future print jobs.
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9 Insert the imaging kit until it is fully seated.
10 Insert the toner cartridges.
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11 Insert the waste toner bottle.
12 Insert the right side cover.
13 Close door B.
14 Close door A.
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Moving the printer
Moving the printer to another location
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require
two or more people to lift it safely.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
Make sure that all doors and trays are closed.
Turn o the printer, and then unplug the power cord from the electrical outlet.
Disconnect all cords and cables from the printer.
If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same
time.
Always use the handholds on the printer to lift it.
Any cart used to move the printer must have a surface able to support the full footprint of the printer.
Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
Keep the printer in an upright position.
Avoid severe jarring movements.
Make sure that your fingers are not under the printer when you set it down.
Make sure that there is adequate clearance around the printer.
Note: Damage to the printer caused by improper moving is not covered by the printer warranty.
Shipping the printer
For shipping instructions, go to
http://support.lexmark.com or contact customer support.
Maintaining the printer 113
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Saving energy and paper
Configuring the power save mode settings
For non-touch-screen printer models, press
to navigate through the settings.
Eco
Mode
1 From the control panel, navigate to:
Settings > Device > Power Management > Eco
Mode
2 Select a setting.
Sleep mode
1 From the control panel, navigate to:
Settings > Device > Power Management > Timeouts > Sleep Mode
2 Specify the amount of time that the printer stays idle before it enters Sleep mode.
Hibernate mode
1 From the control panel, navigate to:
Settings > Device > Power Management > Timeouts > Hibernate Timeout
2 Select the amount of time that the printer stays idle before it enters Hibernate mode.
Notes:
For Hibernate Timeout to work, set Hibernate Timeout on Connection to Hibernate.
The Embedded Web Server is disabled when the printer is in Hibernate mode.
Adjusting the brightness of the display
Note: This setting is available only in some printer models.
1 From the control panel, navigate to:
Settings > Device > Preferences
For non-touch-screen printer models, press
to navigate through the settings.
2 In the Screen Brightness menu, adjust the setting.
Conserving supplies
Print on both sides of the paper.
Note: Two-sided printing is the default setting in the print driver.
Print multiple pages on a single sheet of paper.
Use the preview feature to see how the document looks like before printing it.
Print one copy of the document to check its content and format for accuracy.
Maintaining the printer 114
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Recycling
Recycling Lexmark products
To return Lexmark products for recycling:
1 Go to
www.lexmark.com/recycle.
2 Select the product you want to recycle.
Note: Printer supplies and hardware not listed in the Lexmark Collection and Recycling Program may be
recycled through your local recycling center.
Recycling Lexmark packaging
Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are
transported in the most ecient and environmentally sensitive manner and that there is less packaging to
dispose of. These
eciencies
result in fewer greenhouse emissions, energy savings, and natural resource
savings. Lexmark also
oers
recycling of packaging components in some countries or regions. For more
information, go to
www.lexmark.com/recycle, and then choose your country or region. Information on available
packaging recycling programs is included with the information on product recycling.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your
area.
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist
in your area.
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles
the box.
Maintaining the printer 115
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Clearing jams
Avoiding jams
Load paper properly
Make sure that the paper lies flat in the tray.
Correct loading of paper Incorrect loading of paper
Do not load or remove a tray while the printer is printing.
Do not load too much paper. Make sure that the stack height is below the maximum paper
fill
indicator.
Do not slide paper into the tray. Load paper as shown in the illustration.
Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or
envelopes.
Push the tray
firmly
into the printer after loading paper.
Use recommended paper
Use only recommended paper or specialty media.
Do not load paper that is wrinkled, creased, damp, bent, or curled.
Clearing jams 116
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Flex, fan, and align the paper edges before loading.
Do not use paper that has been cut or trimmed by hand.
Do not mix paper sizes, weights, or types in the same tray.
Make sure that the paper size and type are set correctly on the computer or printer control panel.
Store paper according to manufacturer recommendations.
Identifying jam locations
Notes:
When Jam Assist is set to On, the printer
flushes
blank pages or pages with partial prints after a jammed
page has been cleared. Check your printed output for blank pages.
When Jam Recovery is set to On or Auto, the printer reprints jammed pages.
Jam location
1 Standard bin
2 Door A
3 Trays
4 Manual feeder
5 Multipurpose feeder
Note: Available only in some printer models.
Clearing jams 117
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Paper jam in trays
1 Remove the tray.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3 Insert the tray.
Paper jam in door A
Paper jam below the fuser
1 Open door A.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
Clearing jams 118
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2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3 Close door A.
Paper jam in the fuser
1 Open door A.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
Clearing jams 119
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2 Open the fuser access door, and then remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3 Close door A.
Paper jam in the duplex unit
1 Open door A.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Clearing jams 120
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Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3 Close door A.
Paper jam in the standard bin
Remove the jammed paper.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
Clearing jams 121
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Note: Make sure that all paper fragments are removed.
Paper jam in the multipurpose feeder
Note: The multipurpose feeder is available only in some printer models.
1 Remove paper from the multipurpose feeder.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3 Flex, fan, and align the paper edges before loading.
Clearing jams 122
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4 Reload paper.
Paper jam in the manual feeder
1 Remove the tray.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3 Insert the tray.
Clearing jams 123
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Troubleshooting
Configuring the SMTP server
Note: In some printer models, this setting can be configured only from the Embedded Web Server.
From the control panel
1 From the control panel, navigate to:
Settings > Device > Notifications > E
mail Alerts Setup > Email Setup
2 Configure the settings.
From the Embedded Web Server
1 Open a web browser, and then type the printer IP address in the address
field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Device >
Notifications
> E
mail Alerts Setup.
3 From the Email Setup section, configure the settings.
4 Click Save.
Troubleshooting 124
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Network connection problems
Cannot open Embedded Web Server
Action Yes No
Step 1
Check if the printer is on.
Is the printer on?
Go to step 2. Turn on the printer.
Step 2
Make sure that the printer IP address is correct.
View the printer IP address:
From the home screen
From the TCP/IP section in the Network/Ports menu
By printing a network setup page or menu settings page,
and then finding the TCP/IP section
Note: An IP address appears as four sets of numbers separated
by periods, such as 123.123.123.123.
Is the printer IP address correct?
Go to step 3. Type the correct
printer IP address in
the address
field.
Step 3
Check if you are using a supported browser:
Internet Explorer® version 11 or later
Microsoft Edge
TM
Safari version 6 or later
Google Chrome
TM
version 32 or later
Mozilla Firefox version 24 or later
Is your browser supported?
Go to step 4. Install a supported
browser.
Step 4
Check if the network connection is working.
Is the network connection working?
Go to step 5. Contact your
administrator.
Step 5
Make sure that the cable connections to the printer and print server
are secure. For more information, see the documentation that
came with the printer.
Are the cable connections secure?
Go to step 6. Secure the cable
connections.
Step 6
Check if the web proxy servers are disabled.
Are the web proxy servers disabled?
Go to step 7. Contact your
administrator.
Troubleshooting 125
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Action Yes No
Step 7
Access the Embedded Web Server.
Did the Embedded Web Server open?
The problem is
solved.
Contact
customer
support.
Unable to read
flash
drive
Action Yes No
Step 1
Check if the printer is not busy processing another print, copy,
scan, or fax job.
Is the printer ready?
Go to step 2. Wait for the printer to
finish processing the
other job.
Step 2
Check if the flash drive is inserted into the front USB port.
Note: The flash drive does not work when it is inserted into the
rear USB port.
Is the flash drive inserted into the correct port?
Go to step 3. Insert the flash drive
into the correct port.
Step 3
Check if the flash drive is supported. For more information, see
“Supported flash drives and file types” on page 41.
Is the flash drive supported?
Go to step 4. Insert a supported
flash drive.
Step 4
a Check if the USB port is enabled. For more information, see
“Enabling the USB port” on page 126.
b Remove, and then insert the flash drive.
Does the printer recognize the
flash
drive?
The problem is
solved.
Contact
customer
support.
Enabling the USB port
From the control panel, navigate to:
Settings > Network/Ports > USB > Enable USB Port
For non-touch-screen printer models, press
to navigate through the settings.
Troubleshooting 126
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Checking the printer connectivity
1 Print the Network Setup Page.
From the control panel, navigate to:
Settings > Reports > Network > Network Setup Page
For non-touch-screen printer models, press
to navigate through the settings.
2 Check the first section of the page and confirm that the status is connected.
If the status is not connected, then the LAN drop may be inactive or the network cable may be unplugged
or malfunctioning. Contact your administrator for assistance.
Hardware options problems
Cannot detect internal option
Action Yes No
Step 1
Turn o the printer, wait for about 10 seconds, and then turn on the
printer.
Does the internal option operate correctly?
The problem is
solved.
Go to step 2.
Step 2
Print the Menu Settings Page, and then check if the internal option
appears in the Installed Features list.
Is the internal option listed in the menu settings page?
Go to step 4. Go to step 3.
Step 3
Check if the internal option is installed properly into the controller
board.
a Turn o the printer, and then unplug the power cord from the
electrical outlet.
b Make sure that the internal option is installed in the appropriate
connector in the controller board.
c Connect the power cord to the electrical outlet, and then turn
on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire
or electrical shock, connect the power cord to an
appropriately rated and properly grounded electrical outlet
that is near the product and easily accessible.
Does the internal option operate correctly?
The problem is
solved.
Go to step 4.
Troubleshooting 127
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Action Yes No
Step 4
a Check if the internal option is available in the print driver.
Note: If necessary, manually add the internal option in the
print driver to make it available for print jobs. For more
information, see
Adding available options in the print driver”
on page 169.
b Resend the print job.
Does the internal option operate correctly?
The problem is
solved.
Contact
customer
support.
Defective
flash
detected
Try one or more of the following:
Replace the defective flash memory.
From the printer control panel, select Continue to ignore the message and continue printing.
Cancel the current print job.
Not enough free space in flash memory for resources
Try one or more of the following:
From the printer control panel, select Continue to clear the message and continue printing.
Delete fonts, macros, and other data stored in the flash memory.
Install flash memory with larger capacity.
Note: Downloaded fonts and macros that are not previously stored in the flash memory are deleted.
Unformatted
flash
detected
Try one or more of the following:
From the control panel, select Continue to stop the defragmentation and continue printing.
Format the flash memory.
Note: If the error message remains, then the
flash
memory may be defective and needs to be
replaced.
Issues with supplies
Replace cartridge, printer region mismatch
To correct this problem, purchase a cartridge with the correct region that matches the printer region, or
purchase a worldwide cartridge.
The first number in the message after 42 indicates the region of the printer.
The second number in the message after 42 indicates the region of the cartridge.
Troubleshooting 128
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Printer and toner cartridge regions
Region Numeric code
Worldwide or Undefined region 0
North America (United States, Canada) 1
European Economic Area, Western Europe, Nordic countries, Switzerland 2
Asia Pacific 3
Latin America 4
Rest of Europe, Middle East, Africa 5
Australia, New Zealand 6
Invalid region 9
Note: To find the region settings of the printer and toner cartridge, print the print quality test pages.
From the control panel, navigate to: Settings > Troubleshooting > Print Quality Test Pages.
NonLexmark supply
The printer has detected a nonLexmark supply or part installed in the printer.
Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-
party supplies or parts may aect the performance, reliability, or life of the printer and its imaging
components.
All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable
results if third-party supplies or parts are used. Imaging component usage beyond the intended life may
damage your Lexmark printer or associated components.
Warning—Potential Damage: Use of third-party supplies or parts can aect warranty coverage.
Damage caused by the use of third-party supplies or parts may not be covered by the warranty.
To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your
printer, depending on your printer model, from the control panel, press and hold X and #, or X and
,
simultaneously for 15 seconds.
If you do not want to accept these risks, then remove the third-party supply or part from your printer and
install a genuine Lexmark supply or part. For more information, see
“Using genuine Lexmark parts and
supplies” on page 97.
If the printer does not print after pressing and holding X and #, or X and , simultaneously for 15 seconds,
then reset the supply usage counter.
1 From the control panel, navigate to:
Settings > Device > Maintenance >
Configuration
Menu > Supply Usage And Counters
For nontouchscreen printer models, press
to navigate through the settings.
2 Select the part or supply that you want to reset, and then select Start.
Troubleshooting 129
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3 Read the warning message, and then select Continue.
4 Press and hold X and #, or X and
, simultaneously for 15 seconds to clear the message.
Note: If you are unable to reset the supply usage counters, then return the item to the place of
purchase.
Paper feed problems
Envelope seals when printing
Action Yes No
Step 1
a Use an envelope that has been stored in a dry environment.
Note: Printing on envelopes with high moisture content can
seal the flaps.
b Send the print job.
Does the envelope seal when printing?
Go to step 2. The problem is
solved.
Step 2
a Make sure that paper type is set to Envelope.
From the control panel, navigate to:
Settings > Paper > Tray Conguration > Paper Size/Type
For nontouchscreen printer models, press
to navigate
through the settings.
b Send the print job.
Does the envelope seal when printing?
Contact
customer
support.
The problem is
solved.
Collated printing does not work
Action Yes No
Step 1
a From the printer control panel, navigate to:
Settings > Print > Layout > Collate
For non-touch-screen printer models, press
to navigate
through the settings.
b Set Collate to On.
c Print the document.
Are the pages collated correctly?
The problem is
solved.
Go to step 2.
Troubleshooting 130
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Action Yes No
Step 2
a From the document that you are trying to print, open the Print
dialog, and then select Collate.
b Print the document.
Are the pages collated correctly?
The problem is
solved.
Go to step 3.
Step 3
a Reduce the number of pages to print.
b Print the document.
Are the pages collated correctly?
The problem is
solved.
Contact
customer
support.
Tray linking does not work
Action Yes No
Step 1
a Check if the trays contain the same paper size and paper type.
b Check if the paper guides are positioned correctly.
c Print the document.
Do the trays link correctly?
The problem is
solved.
Go to step 2.
Step 2
a From the control panel, navigate to:
Settings > Paper > Tray Conguration > Paper Size/Type
For non-touch-screen printer models, press
to navigate
through the settings.
b Set the paper size and paper type to match the paper loaded
in the linked trays.
c Print the document.
Do the trays link correctly?
The problem is
solved.
Go to step 3.
Step 3
a Make sure that Tray Linking is set to Automatic. For more
information, see
“Linking trays” on page 31.
b Print the document.
Do the trays link correctly?
The problem is
solved.
Contact
customer
support.
Troubleshooting 131
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Paper frequently jams
Action Yes No
Step 1
a Remove the tray.
b Check if paper is loaded correctly.
Notes:
Make sure that the paper guides are positioned correctly.
Make sure that the stack height is below the maximum
paper
fill
indicator.
Make sure to print on recommended paper size and type.
c Insert the tray.
d Print the document.
Do paper jams occur frequently?
Go to step 2. The problem is
solved.
Step 2
a From the control panel, navigate to:
Settings > Paper > Tray Conguration > Paper Size/Type
For nontouchscreen printer models, press
to navigate
through the settings.
b Set the correct paper size and type.
c Print the document.
Do paper jams occur frequently?
Go to step 3. The problem is
solved.
Step 3
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Do paper jams occur frequently?
Contact
customer
support.
The problem is
solved.
Troubleshooting 132
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Jammed pages are not reprinted
Action Yes No
a From the control panel, navigate to:
Settings > Device > Notifications > Jam Content Recovery
For non-touch-screen printer models, press
to navigate
through the settings.
b Select On or Auto, and then apply the changes.
c Print the document.
Are the jammed pages reprinted?
The problem is
solved.
Contact
customer
support.
Printing problems
Print quality is poor
Blank or white pages
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Action Yes No
a Remove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect
the quality of future print jobs.
b Print the document.
Is the printer printing blank or white pages?
Contact
customer
support.
The problem is
solved.
Troubleshooting 133
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Dark print
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Perform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust
b Print the document.
Is the print too dark?
Go to step 2. The problem is
solved.
Step 2
a Depending on your operating system, reduce toner darkness
from the Printing Preferences or Print dialog.
Note: You can also change the setting on the printer control
panel. Navigate to:
Settings > Print > Quality > Toner Darkness
b Print the document.
Is the print too dark?
Go to step 3. The problem is
solved.
Step 3
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
Make sure that the setting matches the paper loaded.
You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Conguration > Paper Size/Type
b Print the document.
Is the print too dark?
Go to step 4. The problem is
solved.
Troubleshooting 134
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Action Yes No
Step 4
Check if the paper has texture or rough finishes.
Are you printing on textured or rough paper?
Go to step 5. Go to step 6.
Step 5
a Replace textured or rough paper with plain paper.
b Print the document.
Is the print too dark?
Go to step 6. The problem is
solved.
Step 6
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the print too dark?
Contact
customer
support.
The problem is
solved.
Ghost images
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Load the tray with the correct paper type.
b Print the document.
Do ghost images appear on prints?
Go to step 2. The problem is
solved.
Troubleshooting 135
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Action Yes No
Step 2
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
Make sure that the setting matches the paper loaded.
You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Conguration > Paper Size/Type
b Print the document.
Do ghost images appear on prints?
Go to step 3. The problem is
solved.
Step 3
a Perform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust
b Print the document.
Do ghost images appear on prints?
Go to step 4. The problem is
solved.
Step 4
a Remove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
b Print the document.
Do ghost images appear on prints?
Contact
customer
support.
The problem is
solved.
Gray or colored background
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Troubleshooting 136
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Action Yes No
Step 1
a Perform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust
b Print the document.
Does gray or colored background appear on prints?
Go to step 2. The problem is
solved.
Step 2
a Remove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
b Print the document.
Does gray or colored background appear on prints?
Contact
customer
support.
The problem is
solved.
Incorrect margins
Action Yes No
Step 1
a Adjust the paper guides to the correct position for the paper
loaded.
b Print the document.
Are the margins correct?
The problem is
solved.
Go to step 2.
Step 2
a Set the paper size from the control panel. Navigate to:
Settings > Paper > Tray Conguration > Paper Size/Type
b Print the document.
Are the margins correct?
The problem is
solved.
Go to step 3.
Troubleshooting 137
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Action Yes No
Step 3
a Depending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
Note: Make sure that the setting matches the paper loaded.
b Print the document.
Are the margins correct?
The problem is
solved.
Contact
customer
support.
Light print
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Perform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust
b Print the document.
Is the print light?
Go to step 2. The problem is
solved.
Step 2
a Depending on your operating system, increase toner darkness
from the Printing Preferences or Print dialog.
Note: You can also change the setting on the printer control
panel. Navigate to:
Settings > Print > Quality > Toner Darkness
b Print the document.
Is the print light?
Go to step 3. The problem is
solved.
Troubleshooting 138
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Action Yes No
Step 3
a Turn o Color Saver.
From the control panel, navigate to:
Settings > Print > Quality > Color Saver
b Print the document.
Is the print light?
Go to step 4. The problem is
solved.
Step 4
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
Make sure that the setting matches the paper loaded.
You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Conguration > Paper Size/Type
b Print the document.
Is the print light?
Go to step 5. The problem is
solved.
Step 5
Check if paper has texture or rough finishes.
Are you printing on textured or rough paper?
Go to step 6. Go to step 7.
Step 6
a Replace textured or rough paper with plain paper.
b Print the document.
Is the print light?
Go to step 7. The problem is
solved.
Step 7
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the print light?
Go to step 8. The problem is
solved.
Troubleshooting 139
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Action Yes No
Step 8
a Remove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
b Print the document.
Is the print light?
Contact
customer
support.
The problem is
solved.
Missing colors
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Action Yes No
a Remove the toner cartridge of the missing color.
b Remove the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
c Remove, and then insert the developer unit of the missing color.
d Insert the imaging kit.
e Insert the toner cartridge.
f Print the document.
Are some colors missing on prints?
Contact
customer
support.
The problem is
solved.
Troubleshooting 140
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Mottled print and dots
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
Check the printer for leaked toner contamination.
Is the printer free of leaked toner?
Go to step 2. Contact
customer
support.
Step 2
a From the control panel, navigate to:
Settings > Paper > Tray Conguration > Paper Size/Type
b Check if the paper size and paper type settings match the
paper loaded.
Note: Make sure that paper does not have texture or rough
finishes.
Do the settings match?
Go to step 4. Go to step 3.
Step 3
a Depending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Note: Make sure that the settings match the paper loaded.
b Print the document.
Is the print mottled?
Go to step 4. The problem is
solved.
Step 4
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the print mottled?
Go to step 5. The problem is
solved.
Troubleshooting 141
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Action Yes No
Step 5
a Remove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
b Print the document.
Is the print mottled?
Contact
customer
support.
The problem is
solved.
Paper curl
Action Yes No
Step 1
a Adjust the guides in the tray to the correct position for the paper
loaded.
b Print the document.
Is the paper curled?
Go to step 2. The problem is
solved.
Step 2
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
Make sure that the setting matches the paper loaded.
You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Conguration > Paper Size/Type
b Print the document.
Is the paper curled?
Go to step 3. The problem is
solved.
Troubleshooting 142
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Action Yes No
Step 3
Print on the other side of the paper.
a Remove paper, flip it over, and then reload paper.
b Print the document.
Is the paper curled?
Go to step 4. The problem is
solved.
Step 4
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the paper curled?
Contact
customer
support.
The problem is
solved.
Print crooked or skewed
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Adjust the paper guides in the tray to the correct position for
the paper loaded.
b Print the document.
Is the print crooked or skewed?
Go to step 2. The problem is
solved.
Step 2
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the print crooked or skewed?
Go to step 3. The problem is
solved.
Troubleshooting 143
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Action Yes No
Step 3
a Check if the paper loaded is supported.
Note: If paper is not supported, then load a supported paper.
b Print the document.
Is the print crooked or skewed?
Contact
customer
support.
The problem is
solved.
Solid color or black images
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Action Yes No
a Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
b Print the document.
Is the printer printing solid color or black images?
Contact customer
support.
The problem is
solved.
Text or images cut o
Troubleshooting 144
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Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Adjust the paper guides in the tray to the correct position for
the paper loaded.
b Print the document.
Are text or images cut
o?
Go to step 2. The problem is
solved.
Step 2
a Depending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
Notes:
Make sure that the setting matches the paper loaded.
You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Conguration > Paper Size/Type
b Print the document.
Are text or images cut o?
Go to step 3. The problem is
solved.
Step 3
a Remove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
b Print the document.
Are text or images cut o?
Contact
customer
support.
The problem is
solved.
Toner easily rubs o
Troubleshooting 145
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Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
Make sure that the setting matches the paper loaded.
You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Conguration > Paper Size/Type
b Print the document.
Does toner easily rub o?
Go to step 2. The problem is
solved.
Step 2
a Check if the paper weight is supported.
Note: If paper weight is not supported, then load a supported
one.
b Print the document.
Does toner easily rub o?
Go to step 3. The problem is
solved.
Step 3
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Does toner easily rub o?
Contact
customer
support.
The problem is
solved.
Uneven print density
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Troubleshooting 146
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Action Yes No
a Remove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
b Print the document.
Is the print density uneven?
Contact
customer
support.
The problem is
solved.
Horizontal dark lines
Notes:
Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to navigate through the settings.
If horizontal dark lines keep appearing on the prints, then see the “Repeating defects” topic.
Action Yes No
Step 1
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
Make sure that the setting matches the paper loaded.
You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Conguration > Paper Size/Type
b Print the document.
Do dark lines appear on prints?
Go to step 2. The problem is
solved.
Troubleshooting 147
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Action Yes No
Step 2
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Print the document.
Do dark lines appear on prints?
Go to step 3. The problem is
solved.
Step 3
a Remove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
b Print the document.
Do dark lines appear on prints?
Contact
customer
support.
The problem is
solved.
Vertical dark lines
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Troubleshooting 148
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Action Yes No
Step 1
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
Make sure that the setting matches the paper loaded.
You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Conguration > Paper Size/Type
b Print the document.
Do vertical dark lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Print the document.
Do vertical dark lines appear on prints?
Go to step 3. The problem is
solved.
Step 3
a Remove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light can cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
b Print the document.
Do vertical dark lines appear on prints?
Contact
customer
support.
The problem is
solved.
Horizontal white lines
Troubleshooting 149
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Notes:
Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to navigate through the settings.
If horizontal white lines keep appearing on your prints, then see the “Repeating defects” topic.
Action Yes No
Step 1
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
Make sure that the setting matches the paper loaded.
You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Conguration > Paper Size/Type
b Print the document.
Do horizontal white lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
a Remove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light can cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
b Print the document.
Do horizontal white lines appear on prints?
Contact
customer
support.
The problem is
solved.
Vertical white lines
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Troubleshooting 150
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Action Yes No
Step 1
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
Make sure that the setting matches the paper loaded.
You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Conguration > Paper Size/Type
b Print the document.
Do vertical white lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
Check if you are using the recommended paper type.
a Load the paper source with the recommended paper type.
b Print the document.
Do vertical white lines appear on prints?
Go to step 3. The problem is
solved.
Step 3
a Remove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
b Print the document.
Do vertical white lines appear on prints?
Contact
customer
support.
The problem is
solved.
Repeating defects
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Troubleshooting 151
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Action Yes No
a Using the Print Quality Test Pages, measure the distance
between the repeating defects on the aected color page.
b Check if the repeating defects match any of the following
measurements:
Imaging kit
94.20 mm (3.71 in.)
29.80 mm (1.17 in.)
23.20 mm (0.91 in.)
Developer unit
43.90 mm (1.73 in.)
45.50 mm (1.79 in.)
Transfer module
37.70 mm (1.48 in.)
78.50 mm (3.09 in.)
55 mm (2.17 in.)
Fuser
79.80 mm (3.14 in.)
94.30 mm (3.71 in.)
Do the repeating defects match any of the measurements?
Take note of the
distance, and then
contact
customer
support.
Take note of the
distance, and then
contact
customer
support.
Confidential and other held documents do not print
Action Yes No
Step 1
a From the control panel, check if the documents appear in the
Held Jobs list.
Note: If the documents are not listed, then print the
documents using the Print and Hold options.
b Print the documents.
Are the documents printed?
The problem is
solved.
Go to step 2.
Step 2
The print job may contain a formatting error or invalid data.
Delete the print job, and then send it again.
For PDF files, generate a new file, and then print the
documents.
Are the documents printed?
The problem is
solved.
Go to step 3.
Troubleshooting 152
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Action Yes No
Step 3
If you are printing from the Internet, then the printer may be reading
the multiple job titles as duplicates.
For Windows users
a Open the Printing Preferences dialog.
b From the Print and Hold section, select Keep duplicate
documents.
c Enter a PIN.
d Resend the print job.
For Macintosh users
a Save and name each job dierently.
b Send the job individually.
Are the documents printed?
The problem is
solved.
Go to step 4.
Step 4
a Delete some held jobs to free up printer memory.
b Resend the print job.
Are the documents printed?
The problem is
solved.
Go to step 5.
Step 5
a Add printer memory.
b Resend the print job.
Are the documents printed?
The problem is
solved.
Contact
customer
support.
Troubleshooting 153
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Slow printing
Action Yes No
Step 1
Make sure that the printer cable is securely connected to the
printer and to the computer, print server, option, or other network
device.
Is the printer printing slow?
Go to step 2. The problem is
solved.
Step 2
a Make sure that the printer is not in EcoMode or Quiet Mode.
From the control panel, navigate to:
Settings > Device > Power Management > Eco
Mode
From the control panel, navigate to:
Settings > Device > Maintenance > Configuration Menu >
Device Operations > Quiet Mode
For nontouchscreen printer models, press
to navigate
through the settings.
b Print the document.
Is the printer printing slow?
Go to step 3. The problem is
solved.
Step 3
a Depending on your operating system, specify the print
resolution from the Printing Preferences or Print dialog.
b Set the resolution to 4800 CQ.
c Print the document.
Is the printer printing slow?
Go to step 4. The problem is
solved.
Step 4
a From the control panel, navigate to:
Settings > Print > Quality > Print Resolution
For nontouchscreen printer models, press
to navigate
through the settings.
b Set the resolution to 4800 CQ.
c Print the document.
Is the printer printing slow?
Go to step 5. The problem is
solved.
Troubleshooting 154
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Action Yes No
Step 5
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
Make sure that the setting matches the paper loaded.
Heavier paper prints more slowly.
Paper narrower than letter, A4, and legal may print more
slowly.
b Print the document.
Is the printer printing slow?
Go to step 6. The problem is
solved.
Step 6
a Make sure that the printer settings for Texture and Weight
match the paper being loaded.
From the control panel, navigate to:
Settings > Paper > Media Configuration > Media Types
Note: Rough paper textures and heavy paper weights may
print more slowly.
b Print the document.
Is the printer printing slow?
Go to step 7. The problem is
solved.
Step 7
Remove held jobs.
Is the printer printing slow?
Go to step 8. The problem is
solved.
Step 8
a Make sure that the printer is not overheating.
Notes:
Allow the printer to cool down after a long print job.
Observe the recommended ambient temperature for the
printer. For more information, see
“Selecting a location
for the printer” on page 11.
b Print the document.
Is the printer printing slow?
Go to step 9. The problem is
solved.
Step 9
a Add more printer memory.
b Print the document.
Is the printer printing slow?
Contact
customer
support.
The problem is
solved.
Troubleshooting 155
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Print jobs do not print
Action Yes No
Step 1
a From the document you are trying to print, open the Print
dialog, and then check if you have selected the correct printer.
b Print the document.
Is the document printed?
The problem is
solved.
Go to step 2.
Step 2
a Check if the printer is on.
b Resolve any error messages that appear on the display.
c Print the document.
Is the document printed?
The problem is
solved.
Go to step 3.
Step 3
a Check if the ports are working and if the cables are securely
connected to the computer and the printer.
For more information, see the setup documentation that came
with the printer.
b Print the document.
Is the document printed?
The problem is
solved.
Go to step 4.
Step 4
a Turn o the printer, wait for about 10 seconds, and then turn on
the printer.
b Print the document.
Is the document printed?
The problem is
solved.
Go to step 5.
Step 5
a Remove, and then reinstall the print driver.
b Print the document.
Is the document printed?
The problem is
solved.
Contact
customer
support.
Troubleshooting 156
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The printer is not responding
Action Yes No
Step 1
Check if the power cord is connected to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or
electrical shock, connect the power cord to an appropriately
rated and properly grounded electrical outlet that is near the
product and easily accessible.
Is the printer responding?
The problem is
solved.
Go to step 2.
Step 2
Check if the electrical outlet is turned o by a switch or breaker.
Is the electrical outlet turned o by a switch or breaker?
Turn on the switch or
reset the breaker.
Go to step 3.
Step 3
Check if the printer is on.
Is the printer on?
Go to step 4. Turn on the printer.
Step 4
Check if the printer is in Sleep or Hibernate mode.
Is the printer in Sleep or Hibernate mode?
Press the power
button to wake the
printer.
Go to step 5.
Step 5
Check if the cables connecting the printer and the computer are
inserted to the correct ports.
Are the cables inserted to the correct ports?
Go to step 6. Insert the cables to
the correct ports.
Step 6
Turn o the printer, install the hardware options, and then turn on
the printer.
For more information, see the documentation that came with the
option.
Is the printer responding?
The problem is
solved.
Go to step 7.
Step 7
Install the correct print driver.
Is the printer responding?
The problem is
solved.
Go to step 8.
Step 8
Turn o the printer, wait for about 10 seconds, and then turn on the
printer.
Is the printer responding?
The problem is
solved.
Contact
customer
support.
Troubleshooting 157
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Job prints from the wrong tray or on the wrong paper
Action Yes No
Step 1
a Check if you are printing on the correct paper.
b Print the document.
Is the document printed on the correct paper?
Go to step 2. Load the correct
paper size and paper
type.
Step 2
a Depending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Note: You can also change the settings on the printer control
panel. Navigate to:
Settings > Paper > Tray
Configuration
> Paper Size/Type
For nontouchscreen printer models, press
to navigate
through the settings.
b Make sure that the settings match the paper loaded.
c Print the document.
Is the document printed on the correct paper?
The problem is
solved.
Go to step 3.
Step 3
a Check if the trays are linked.
For more information, see
“Linking trays” on page 31.
b Print the document.
Is the document printed from the correct tray?
The problem is
solved.
Contact customer
support.
Color quality problems
Adjusting toner darkness
1 From the control panel, navigate to:
Settings > Print > Quality > Toner Dark ness
For non-touch-screen printer models, press
to navigate through the settings.
2 Adjust the setting.
3 Apply the changes.
Troubleshooting 158
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Modifying the colors in printed output
For non-touch-screen printer models, press
to navigate through the settings.
1 From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Correction
2 From the Color Correction menu, select Manual > Color Correction Content.
3 Choose the appropriate color conversion setting.
Object type Color conversion tables
RGB Image
RGB Text
RGB Graphics
Vivid—Produces brighter, more saturated colors and may be
applied to all incoming color formats.
sRGB Display—Produces an output that approximates the colors
displayed on a computer monitor. Black toner usage is optimized
for printing photographs.
DisplayTrue Black—Produces an output that approximates the
colors displayed on a computer monitor. This setting uses only
black toner to create all levels of neutral gray.
sRGB Vivid—Provides an increased color saturation for the sRGB
Display color correction. Black toner usage is optimized for
printing business graphics.
O
CMYK Image
CMYK Text
CMYK Graphics
US CMYK—Applies color correction to approximate the
Specifications for Web Oset Publishing (SWOP) color output.
Euro CMYK—Applies color correction to approximate Euroscale
color output.
Vivid CMYK—Increases the color saturation of the US CMYK color
correction setting.
O
FAQ about color printing
What is RGB color?
RGB color is a method of describing colors by indicating the amount of red, green, or blue used to produce
a certain color. Red, green, and blue light can be added in various amounts to produce a large range of colors
observed in nature. Computer screens, scanners, and digital cameras use this method to display colors.
What is CMYK color?
CMYK color is a method of describing colors by indicating the amount of cyan, magenta, yellow, and black
used to reproduce a particular color. Cyan, magenta, yellow, and black inks or toners can be printed in various
amounts to produce a large range of colors observed in nature. Printing presses, inkjet printers, and color
laser printers create colors in this manner.
How is color specified in a document to be printed?
Software programs are used to specify and modify the document color using RGB or CMYK color
combinations. For more information, see the software program Help topics.
Troubleshooting 159
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How does the printer know what color to print?
When printing a document, information describing the type and color of each object is sent to the printer and
is passed through color conversion tables. Color is translated into the appropriate amounts of cyan, magenta,
yellow, and black toner used to produce the color you want. The object information determines the application
of color conversion tables. For example, it is possible to apply one type of color conversion table to text while
applying a dierent color conversion table to photographic images.
What is manual color correction?
When manual color correction is enabled, the printer employs userselected color conversion tables to
process objects. Manual color correction settings are specific to the type of object being printed (text,
graphics, or images). It is also specific to how the color of the object is specified in the software program
(RGB or CMYK combinations). To apply a dierent color conversion table manually, see
“Modifying the colors
in printed output” on page 159.
If the software program does not specify colors with RGB or CMYK combinations, then manual color correction
is not useful. It is also not eective if the software program or the computer operating system controls the
adjustment of colors. In most situations, setting the Color Correction to Auto generates preferred colors for
the documents.
How can I match a particular color (such as a corporate logo)?
From the printer Quality menu, nine types of Color Samples sets are available. These sets are also available
from the Color Samples page of the Embedded Web Server. Selecting any sample set generates
multiplepage prints consisting of hundreds of colored boxes. Each box contains a CMYK or RGB combination,
depending on the table selected. The observed color of each box is obtained by passing the CMYK or RGB
combination labeled on the box through the selected color conversion table.
By examining Color Samples sets, you can identify the box with color closest to the color being matched.
The color combination labeled on the box can then be used for modifying the color of the object in a software
program. For more information, see the software program Help topics. Manual color correction may be
necessary to use the selected color conversion table for the particular object.
Selecting which Color Samples set to use for a particular colormatching problem depends on:
The Color Correction setting being used (Auto, O, or Manual)
The type of object being printed (text, graphics, or images)
How the color of the object is
specified
in the software program (RGB or CMYK combinations)
If the software program does not specify colors with RGB or CMYK combinations, then the Color Samples
pages are not useful. Additionally, some software programs adjust the RGB or CMYK combinations specified
in the program through color management. In these situations, the printed color may not be an exact match
of the Color Samples pages.
Troubleshooting 160
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The print appears tinted
Action Yes No
Step 1
Perform Color Adjust.
a From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust
For non-touch-screen printer models, press
to navigate
through the settings.
b Print the document.
Does the print appear tinted?
Go to step 2. The problem is
solved.
Step 2
a From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color
Balance
For non-touch-screen printer models, press
to navigate
through the settings.
b Adjust the settings.
c Print the document.
Does the print appear tinted?
Contact
customer
support.
The problem is
solved.
Contacting customer support
Before contacting customer support, make sure to have the following information:
Printer problem
Error message
Printer model type and serial number
Go to
http://support.lexmark.com to receive email or chat support, or browse through the library of manuals,
support documentation, drivers, and other downloads.
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries
or regions, go to
http://support.lexmark.com.
Troubleshooting 161
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Upgrading and migrating
Hardware
Available internal options
Flash memory
Font cards
Firmware cards
Forms and Bar Code
PRESCRIBE
Printer hard disk
Note: Some options are available only in some printer models. For more information, contact the place
where you purchased the printer.
Accessing the controller board
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1 Turn o the printer.
2 Unplug the power cord from the electrical outlet, and then from the printer.
3 Using a flathead screwdriver, remove the controller board access cover.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board electronic
components or connectors.
Upgrading and migrating 162
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Upgrading and migrating 163
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4 Attach the access cover.
5 Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near and easily accessible.
6 Turn on the printer.
Installing a printer hard disk
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1 Turn
o
the printer.
2 Unplug the power cord from the electrical outlet, and then from the printer.
3 Using a flathead screwdriver, remove the controller board access cover.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board components or
connectors.
Upgrading and migrating 164
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4 Using a
flat
head screwdriver, remove the hard disk port cover from the controller board access cover.
Upgrading and migrating 165
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5 Unpack, and then assemble the hard disk.
6 Attach the hard disk to the controller board access cover.
Upgrading and migrating 166
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7 Connect the hard disk interface cable to the controller board, and then attach the access cover.
8 Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
9 Turn on the printer.
Installing optional trays
Note: Depending on your printer model, you may install a 650sheet duo tray or both the 650sheet duo tray
and 550sheet tray.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1 Turn o the printer.
2 Unplug the power cord from the electrical outlet, and then from the printer.
Upgrading and migrating 167
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3 Unpack the optional tray, and then remove all packing material.
4 Align the printer with the optional tray, and then lower the printer into place.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it requires
two or more trained personnel to lift it safely.
Note: If you are installing both the optional trays, then place the 550sheet tray below the 650sheet duo
tray.
5 Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
6 Turn on the printer.
Add the tray in the print driver to make it available for print jobs. For more information, see
Adding available
options in the print driver” on page 169.
Software
Installing the printer software
1 Obtain a copy of the software installer package.
From the software CD that came with your printer.
Go to http://support.lexmark.com, and then select your printer and operating system.
2 Run the installer, and then follow the instructions on the computer screen.
Upgrading and migrating 168
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3 For Macintosh users, add the printer.
Note: Obtain the printer IP address from the TCP/IP section in the Network/Ports menu.
Adding available options in the print driver
For Windows users
1 Open the printers folder.
2 Select the printer you want to update, and then do either of the following:
For Windows 7 or later, select Printer properties.
For earlier versions, select Properties.
3 Navigate to the Configuration tab, and then select Update Now
Ask Printer.
4 Apply the changes.
For Macintosh users
1 From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.
2 Navigate to the list of hardware options, and then add any installed options.
3 Apply the changes.
Firmware
Exporting or importing a
configuration
file
You can export the configuration settings of your printer into a text file, and then import the file to apply the
settings to other printers.
1 Open a web browser, and then type the printer IP address in the address
field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Export or import a
configuration
file
for one or multiple applications.
For one application
a From the Embedded Web Server, click Apps > the application that you want >
Configure
.
b Click Export or Import.
For multiple applications
a From the Embedded Web Server, click Export Configuration or Import Configuration.
b Follow the instructions on the screen.
Upgrading and migrating 169
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Updating firmware
Some applications require a minimum device firmware level to operate correctly.
For more information on updating the device firmware, contact your Lexmark representative.
1 From the Embedded Web Server, click Settings > Device > Update Firmware.
2 Browse to locate the required flash file.
3 Apply the changes.
Upgrading and migrating 170
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Notices
Product information
Product name:
Lexmark C2240, Lexmark C2325dw, Lexmark C2425dw, Lexmark C2535dw, Lexmark CS421dn, Lexmark
CS521dn, Lexmark CS622de Printers
Machine type:
5029
Model(s):
038, 230, 238, 430, 438, 636, 696
Edition notice
September 2022
The following paragraph does not apply to any country where such provisions are inconsistent with local
law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in later editions. Improvements or changes in the
products or the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to
make these available in all countries in which it operates. Any reference to a product, program, or service is
not intended to state or imply that only that product, program, or service may be used. Any functionally
equivalent product, program, or service that does not infringe any existing intellectual property right may be
used instead. Evaluation and
verification
of operation in conjunction with other products, programs, or services,
except those expressly designated by the manufacturer, are the user’s responsibility.
For Lexmark technical support, go to
http://support.lexmark.com.
For information on Lexmark's privacy policy governing the use of this product, go to
www.lexmark.com/privacy.
For information on supplies and downloads, go to
www.lexmark.com.
© 2018 Lexmark International, Inc.
All rights reserved.
GOVERNMENT END USERS
The Software Program and any related documentation are "Commercial Items," as that term is
defined
in 48
C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are
used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R.
227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software
Notices 171
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Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only
those rights as are granted to all other end users pursuant to the terms and conditions herein.
Trademarks
Lexmark and the Lexmark logo are trademarks or registered trademarks of Lexmark International, Inc. in the
United States and/or other countries.
Google Cloud Print, Google Chrome, Android, and Google Play are trademarks of Google LLC.
Macintosh, App Store, Safari, and AirPrint are trademarks of Apple Inc., registered in the U.S. and other countries.
Use of the Works with Apple badge means that an accessory has been designed to work
specifically
with the
technology identified in the badge and has been certified by the developer to meet Apple performance
standards.
Mopria®, the Mopria® logo, and the Mopria® Alliance logo are registered trademarks and service marks of Mopria
Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s
designation of a set of printer commands (language) and functions included in its printer products. This printer
is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used
in various application programs, and that the printer emulates the functions corresponding to the commands.
PostScript is a registered trademark of Adobe Systems Incorporated in the United States and/or other countries.
Wi-Fi Direct is a registered trademark of Wi-Fi Alliance®.
All other trademarks are the property of their respective owners.
Licensing notices
All licensing notices associated with this product can be viewed from the CD:\NOTICES directory of the
installation software CD.
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO
9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing 50
Ready 16
Values are subject to change. See www.lexmark.com for current values.
Notices 172
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Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo
signifies
specific
recycling programs and procedures for electronic products in countries of the
European Union. We encourage the recycling of our products.
If you have further questions about recycling options, visit the Lexmark Web site at
www.lexmark.com for your
local sales oce phone number.
India E-Waste notice
This product complies with the India E-Waste (Management and Handling) Rules, 2011, which prohibit use of
lead, mercury, hexavalent chromium, polybrominated biphenyls, or polybrominated diphenyl ethers in
concentrations exceeding 0.1 by weight and 0.01% by weight for cadmium, except for the exemption set in
Schedule II of the Rules.
Product disposal
Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local
authorities for disposal and recycling options.
Returning Lexmark cartridges for reuse or recycling
The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse
or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or
demanufactured for recycling. The boxes used to return the cartridges are also recycled.
To return Lexmark cartridges for reuse or recycling, do the following:
1 Go to
www.lexmark.com/recycle.
2 Select the product that you want to recycle.
Notices 173
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Static sensitivity notice
This symbol identifies static-sensitive parts. Do not touch the areas near these symbols without first touching
a metal surface in an area away from the symbol.
To prevent damage from electrostatic discharge when performing maintenance tasks such as clearing paper
jams or replacing supplies, touch any exposed metal frame of the printer before accessing or touching interior
areas of the printer even if the symbol is not present.
ENERGY STAR
Any Lexmark product bearing the ENERGY STAR
®
emblem on the product or on a start-up screen is
certified
to
comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as
configured
when shipped
by Lexmark.
Temperature information
Operating temperature and relative humidity 10 to 32.2°C (50 to 90°F) and 15 to 80% RH
15.3 to 32.2°C (60 to 90°F) and 8 to 80% RH
Maximum wet bulb temperature: 22.8°C (73°F)
Non-condensing environment
Printer / cartridge / imaging unit long-
term storage
1
Printer / cartridge / imaging unit short-term
shipping
-40 to 43.3°C (-40 to 110°F)
1
Supplies shelf life is approximately 2 years. This is based on storage in a standard oce environment at 22°C (72°F)
and 45% humidity.
2
Wet-bulb temperature is determined by the air temperature and the relative humidity.
Laser notice
The printer is
certified
in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for
Class I (1) laser products, and elsewhere is
certified
as a Class I laser product conforming to the requirements
of IEC 60825-1: 2014.
Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) AlGaInP
laser that is nominally 15 milliwatts operating in the wavelength region of 650–670 nanometers and enclosed
Notices 174
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in a non-serviceable printhead assembly. The laser system and printer are designed so there is never any human
access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service
conditions.
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Mode Description Power consumption (Watts)
Printing The product is generating hardcopy output from
electronic inputs.
One-sided: 400 (C2325, C2425, CS421); 530
(CS521); 570 (C2240, CS622)
Two-sided: 275 (C2325); 280 (C2425, CS421);
360 (CS521); 380 (C2240, CS622)
Copy The product is generating hardcopy output from
hardcopy original documents.
N/A
Scan The product is scanning hardcopy documents. N/A
Ready The product is waiting for a print job. 20.5 (C2325); 22 (C2425, CS421); 22.5
(C2240, CS622); 22 (C2535, CS521)
Sleep Mode The product is in a highlevel energysaving mode. 1.3 (CS521); 1.4 (C2325, C2435, CS421); 1.5
(C2240, CS622)
Hibernate The product is in a lowlevel energysaving mode. 0.2
O The product is plugged into an electrical outlet, but the
power switch is turned o.
0.2
The power consumption levels listed in the previous table represent time-averaged measurements.
Instantaneous power draws may be substantially higher than the average.
Values are subject to change. See
www.lexmark.com for current values.
Sleep Mode
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by
lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged
after this product is not used for a specified period of time, called the Sleep Mode Timeout.
Factory default Sleep Mode Timeout for this product (in minutes): 15
By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes.
If the print speed is less than or equal to 30 pages per minute, then you can set the timeout only up to 60
minutes. Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the
response time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but
uses more energy.
Notices 175
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Hibernate Mode
This product is designed with an ultralow power operating mode called Hibernate mode. When operating in
Hibernate Mode, all other systems and devices are powered down safely.
The Hibernate mode can be entered in any of the following methods:
Using the Hibernate Timeout
Using the Schedule Power modes
Factory default Hibernate Timeout for this product in all countries or regions 3 days
The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified
between one hour and one month.
O
mode
If this product has an o mode which still consumes a small amount of power, then to completely stop product
power consumption, disconnect the power supply cord from the electrical outlet.
Total energy usage
It is sometimes helpful to estimate the total product energy usage. Since power consumption claims are
provided in power units of Watts, the power consumption should be multiplied by the time the product spends
in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's
energy usage.
Applicability of Regulation (EU) 2019/2015 and (EU) 2019/2020
Per Commission Regulation (EU) 2019/2015 and (EU) 2019/2020, the light source contained within this product
or its component is intended to be used for Image Capture or Image Projection only, and is not intended for
use in other applications.
Regulatory notices for wireless products
This section contains regulatory information that applies only to wireless models.
If in doubt as to whether your model is a wireless model, go to
http://support.lexmark.com.
Modular component notice
Wireless models contain one of the following modular components:
Lexmark Regulatory Type/Model LEX-M07-001; FCC ID:IYLLEXM07001; IC:2376A-LEXM07001
Lexmark Regulatory Type/Model Number LEX-M08-001; FCC ID:IYLLEXM08001; IC:2376A-LEXM08001
To determine which modular components are installed in your particular product, refer to the labeling on your
actual product.
Notices 176
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Exposure to radio frequency radiation
The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other
regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and
any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.
Industry Canada (Canada)
This device complies with Industry Canada license-exempt RSS standards. Operation is subject to the following
two conditions: (1) this device may not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
Industrie Canada (Canada)
Cet appareil est conforme aux normes RSS exemptes de licence d'Industrie Canada. Son fonctionnement est
soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d'interférences et (2) il doit accepter
toutes les interférences, y compris les celles qui peuvent entraîner un fonctionnement indésirable.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directive 2014/53/EU on the
approximation and harmonization of the laws of the Member States relating to radio equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön
fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the
Directives is available upon request from the Authorized Representative or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
Compliance is indicated by the CE marking:
EU statement of radio transmitter operational frequency bands and maximum RF power
This radio product transmits in the 2.4GHz (2.412–2.472GHz) band in the EU. The maximum transmitter EIRP
power output, including antenna gain, is ≤ 20dBm.
Multiple model information
The following information applies to all CS421 (5029-230), CS521 (5029-430), C2325 (5029-038), C2425
(5029-238), and C2535 (5029-438) printer models.
Notices 177
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Federal Communications Commission (FCC) compliance information
statement
This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment
o
and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for radio or television interference caused by using other than
recommended cables or by unauthorized changes or
modifications
to this equipment. Unauthorized changes
or
modifications
could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing
device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach
or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a
violation of FCC regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
Telephone: (859) 232–2000
Industry Canada compliance statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Standard ICES-003.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux
équipements pouvant causer des interférences NMB-003.
Notices 178
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日本の VCCI 規定
製品にこのマークが表示されている場合、次の要件を満たしています。
この装置は、クラス B 情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この
装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。
取扱説明書に従って正しい取り扱いをしてください。
VCCI-B
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,
2009/125/EC, and 2011/65/EU on the approximation and harmonization of the laws of the Member States
relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage
limits, the ecodesign of energy-related products, and on the restrictions of use of certain hazardous substances
in electrical and electronic equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön
fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the
Directives is available upon request from the Authorized Representative or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
This product
satisfies
the Class B limits of EN 55022 and EN55032 and safety requirements of EN 609501 or
EN 62368-1.
Model
specific information
The following information applies only to the CS622 (5029-636) and C2240 (5029-696) printer models.
Federal Communications Commission (FCC) compliance information
statement
This product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part
15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
The FCC Class A limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at his own expense.
Notices 179
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The manufacturer is not responsible for any radio or television interference caused by using other than
recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes
or modifications could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing
device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach
or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a
violation of FCC regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
Telephone: (859) 232–2000
Industry Canada compliance statement
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Standard ICES-003.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe A est conforme aux exigences de la norme canadienne relative aux
équipements pouvant causer des interférences NMB-003.
Notice to users of Class A products in Brazil
Este produto não é apropriado para uso em ambientes domésticos, pois poderá causar interferências
eletromagnéticas que obrigam o usuário a tomar medidas necessárias para minimizar estas interferências.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,
and 2011/65/EU on the approximation and harmonization of the laws of the Member States relating to
electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits, and
on the restrictions of use of certain hazardous substances in electrical and electronic equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön
fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the
Directives is available upon request from the Authorized Representative or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
This product satisfies the Class A limits of EN 55022 and EN55032 and safety requirements of EN 609501 or
EN 62368-1.
Notices 180
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Radio interference notice
Warning
This is a product that complies with the emission requirements of EN55022 and EN55032 Class A limits and
immunity requirements of EN55024. This product is not intended to be used in residential/domestic
environments.
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case
the user may be required to take adequate measures.
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,
LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER
PRINTERS
Lexmark International, Inc., Lexington, KY
This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the
country-specific
warranty information that came with your product.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale,
from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.
Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
—Is, during normal use, free from defects in material and workmanship
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for
repair or replacement (at Lexmark's option).
If this product is a feature or option, this statement applies only when that feature or option is used with the
product for which it was intended. To obtain warranty service, you may be required to present the feature or
option with the product.
If you transfer this product to another user, warranty service under the terms of this statement is available to
that user for the remainder of the warranty period. You should transfer proof of original purchase and this
statement to that user.
Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12
months later provided that the warranty period for any supplies and for any maintenance items included with
the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser
Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is
available are substantially consumed when the printer displays a “Life Warning” or “Scheduled Maintenance”
message for such item.
To obtain warranty service you may be required to present proof of original purchase. You may be required to
deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark
Notices 181
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designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the
Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of
the Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a
repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal
obligations, restrictions, liens, and encumbrances.
As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the
latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized
products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized
use of genuine Lexmark products will not be impacted.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable
storage media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area
contact Lexmark on the World Wide Web.
Remote technical support is provided for this product throughout its warranty period. For products no longer
covered by a Lexmark warranty, technical support may not be available or only be available for a fee.
Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of
prints produced by any product.
Warranty service does not include repair of failures caused by:
—Modification
or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS
OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS
OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND
SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW
ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL
APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT
TO CHANGE AT ANY TIME WITHOUT NOTICE.
Notices 182
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Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance
or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover
actual damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the
product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or
damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL
LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER
ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the
possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's
and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers
are intended beneficiaries of this limitation.
Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or
limitation of incidental or consequential damages, so the limitations or exclusions contained above may not
apply to you.
This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Notices 183
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Index
A
accessing the controller
board 162
activating Voice Guidance 24
adding contacts 21
adding groups 22
adding hardware options
print driver 169
adding internal options
print driver 169
adjusting paper stop 31
adjusting speech rate
Voice Guidance 25
adjusting the brightness
display 114
adjusting toner darkness 158
AirPrint
using 39
attaching cables 13
avoiding paper jams 116
B
bookmarks
creating 20
creating folders for 21
C
cannot open Embedded Web
Server 125
card stock
loading 28
changing the wallpaper 18
checking the printer
connectivity 127
checking the status of parts and
supplies 96
cleaning
exterior of the printer 96
interior of the printer 96
cleaning the printer 96
clearances around the printer 11
clearing jam
below the fuser 118
in the duplex unit 118
in the fuser 118
in the multipurpose feeder 122
in trays 118
clearing jams
in the standard bin 121
Cloud Connector profile
creating 19
printing from 43
collated printing does not
work 130
Color Correction
manual 159
Color Correction Content 159
confidential print jobs 41
printing from a Macintosh
computer 42
printing from Windows 42
configuring EcoMode setting 19
configuring
EcoSettings 19
configuring
supply
notifications 100
configuring the SMTP server 124
configuring
Universal paper 26
connecting the mobile device
to the printer wireless
network 95
connecting the printer
to a wireless network 94
connecting to a wireless network
using PIN method 94
using Push Button method 94
conserving supplies 114
contacting customer support 161
contacts
adding 21
deleting 22
editing 22
controller board
accessing 162
creating a Cloud Connector
profile
19
creating bookmarks 20
creating folders
for bookmarks 21
Customer Support
using 20
customer support
contacting 161
customizing the display 18
D
deactivating the WiFi
network 95
Defective
flash
detected 128
deleting contacts 22
deleting groups 22
Device Quotas
setting up 19
directory list
printing 43
display brightness
adjusting 114
Display Customization
using 18
documents, printing
from a computer 38
from a mobile device 38, 39
E
EcoMode
configuring 114
EcoSettings
configuring 19
editing contacts 22
editing groups 22
emission
notices 172, 177, 178, 179, 180
enabling Magnification mode 25
enabling personal identification
numbers 25
enabling spoken passwords 25
enabling the USB port 126
enabling WiFi Direct 95
encrypting
printer hard disk 92
envelopes
loading 28, 30
environmental setting
EcoMode 114
Hibernate mode 114
sleep mode 114
erasing nonvolatile memory 91
erasing printer hard disk
memory 91
erasing printer memory 91, 92
erasing volatile memory 91
Ethernet port 13
Index 184
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exporting a configuration file
using the Embedded Web
Server 169
email server
setting up 124
F
factory default settings
restoring 92
FAQ about color printing 159
FCC notices 177
finding more information about
the printer 9
firmware
update 170
flash drive
printing from 40
font sample list
printing 43
fuser maintenance kit
ordering 100
G
Google Cloud Print
using 38
groups
adding 22
deleting 22
editing 22
H
hardware options
trays 167
hardware options, adding
print driver 169
held jobs 41
printing from a Macintosh
computer 42
printing from Windows 42
Hibernate mode
configuring 114
home screen
customizing 18
showing icons 18
using 17
home screen icons 17
HTTP/FTP Settings menu 78
humidity around the printer 174
I
icons on the home screen
showing 18
imaging kit
ordering 100
replacing 106
importing a configuration file
using the Embedded Web
Server 169
indicator light
understanding the status 16
installing options
printer hard disk 164
installing the printer software 168
installing trays 167
internal option is not
detected 127
internal options
firmware card 162
memory card 162
printer hard disk 162
internal options, adding
print driver 169
J
jams
avoiding 116
locating jam areas 117
locations 117
jams, clearing
in the manual feeder 123
K
keyboard on the display
using 25
L
letterhead
loading 28, 30
Lexmark Mobile Print
using 38
linking trays 31
loading the manual feeder 30
loading the multipurpose
feeder 28
loading trays 26
locating the security slot 91
M
Magnification mode
enabling 25
managing screen saver 18
manual color correction
applying 159
manual feeder
loading 30
menu
802.1x 77
About this Printer 56
Accessibility 51
Confidential Print Setup 86
Configuration Menu 53
Device 89
Erase Temporary Data Files 87
Ethernet 72
Flash Drive Print 67
Google Cloud Print 79
Help 89
HTML 65
HTTP/FTP Settings 78
Image 65
Information Sent to Lexmark 51
IPSec 76
Job Accounting 60
Layout 57
Local Accounts 82
Login Restrictions 86
LPD Configuration 77
Manage Permissions 81
Media Types 67
Menu Settings Page 89
Miscellaneous 88
Mobile Services
Management 88
Network 89
Network Overview 69
Notifications 46
Out of Service Erase 56
PCL 63
PDF 62
PostScript 62
Power Management 50
Preferences 45
Print 89
Quality 59
Remote Operator Panel 46
Restore Factory Defaults 52
Security Audit Log 83
Setup 58
Index 185
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SNMP 75
Solutions LDAP Settings 88
TCP/IP 74
ThinPrint 78
Tray Conguration 66
Troubleshooting 90
Universal Setup 66
USB 79
Visible Home Screen Icons 56
Wireless 69
WiFi Direct 80
XPS 62
Menu Settings Page
printing 90
menus
Disk Encryption 87
Schedule USB Devices 83
mobile device
printing from 38, 39
Mopria Print Service
using 38
moving the printer 113
multipurpose feeder
loading 28
N
navigating the screen
using gestures 24
navigating the screen using
gestures 24
noise emission levels 172
NonLexmark supply 129
nonvolatile memory 92
Not enough free space in flash
memory for resources 128
notices 172, 173, 174, 175, 176,
177, 178, 179, 180
O
ordering
fuser maintenance kit 100
ordering a black and color
imaging kit 100
ordering a black imaging kit 100
ordering a waste toner
bottle 100
ordering supplies
imaging kit 100
toner cartridge 97
waste toner bottle 100
P
paper jam in door A 118
paper jam in the multipurpose
feeder 122
paper jam in the standard bin 121
paper jam in trays 118
paper jam, clearing
in the standard bin 121
paper jams
avoiding 116
paper jams, clearing
in the manual feeder 123
paper stop
adjusting 31
personal identification number
method 94
personal identification numbers
enabling 25
power button light
understanding the status 16
power cord socket 13
print driver
hardware options, adding 169
print jobs not printed 156
Print Quality Test Pages 90
print quality troubleshooting
blank pages 133
crooked print 143
dark print 134
ghost images on prints 135
gray or colored
background 136
horizontal dark lines 147
horizontal white lines 149
light print 138
missing colors 140
mottled print and dots 141
paper curl 142
print appears tinted 161
repeating defects 151
skewed print 143
solid color or black images 144
text or images cut o 144
toner easily rubs o 145
uneven print density 146
vertical dark lines 148
vertical white lines 150
white pages 133
print troubleshooting
confidential and other held
documents do not print 152
envelope seals when
printing 130
incorrect margins 137
jammed pages are not
reprinted 133
job prints from the wrong
tray 158
job prints on the wrong
paper 158
paper frequently jams 132
print jobs do not print 156
slow printing 154
tray linking does not work 131
unable to read flash drive 126
printer
shipping 113
printer configurations 12
printer connectivity
checking 127
printer hard disk
encrypting 92
installing 164
printer hard disk memory 92
erasing 91
printer information
finding 9
printer is not responding 157
printer location
selecting 11
printer menus 44
printer messages
Defective flash detected 128
NonLexmark supply 129
Not enough free space in flash
memory for resources 128
Replace cartridge, printer region
mismatch 128
Unformatted flash detected 128
printer options troubleshooting
cannot detect internal
option 127
printer ports 13
printer settings
restoring factory default 92
printer software, installing 168
printer status 16
printer wireless network
connecting the mobile device
to 95
printing
AirPrint 88
directory list 43
Index 186
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font sample list 43
from a Cloud Connector
profile 43
from a computer 38
from a flash drive 40
from a mobile device 38, 39
Menu Settings Page 90
using WiFi Direct 39
printing confidential and other
held jobs
from a Macintosh computer 42
from Windows 42
printing from a computer 38
printing from a flash drive 40
Push Button method 94
Q
QR codes
adding 20
R
recycling
Lexmark packaging 115
Lexmark products 115
removing paper jam
below the fuser 118
in the duplex unit 118
in the fuser 118
in the multipurpose feeder 122
in trays 118
repeat print jobs 41
printing from a Macintosh
computer 42
printing from Windows 42
repeating defects 151
Replace cartridge, printer region
mismatch 128
replacing supplies
black and color imaging kit 106
black imaging kit 106
toner cartridge 101
waste toner bottle 103
reserve print jobs
printing from a Macintosh
computer 42
printing from Windows 42
resetting
supply usage counters 129
restoring factory default
settings 92
running a slideshow 18
S
safety information 6, 7, 8
scheduling power modes 19
securing printer memory 92
security slot
locating 91
selecting a location for the
printer 11
setting the paper size 26
setting the paper type 26
setting up Device Quotas 19
setting up email 124
shipping the printer 113
showing icons on the home
screen 18
sleep mode
configuring 114
SMTP server
configuring 124
spoken passwords
enabling 25
statement of volatility 92
status of parts
checking 96
status of supplies
checking 96
storing print jobs 41
supplies
conserving 114
supply notifications
configuring 100
supply usage counters
resetting 129
supported file types 41
supported flash drives 41
supported paper sizes 33
supported paper types 35
supported paper weights 36
T
temperature around the
printer 11, 174
toner cartridge
ordering 97
replacing 101
toner darkness
adjusting 158
trays
installing 167
loading 26
troubleshooting
cannot open Embedded Web
Server 125
FAQ about color printing 159
printer is not responding 157
troubleshooting, print
collated printing does not
work 130
confidential and other held
documents do not print 152
envelope seals when
printing 130
incorrect margins 137
jammed pages are not
reprinted 133
job prints from the wrong
tray 158
job prints on the wrong
paper 158
paper frequently jams 132
print jobs do not print 156
slow printing 154
tray linking does not work 131
troubleshooting, print quality
blank pages 133
crooked print 143
dark print 134
ghost images on prints 135
gray or colored
background 136
horizontal dark lines 147
horizontal white lines 149
light print 138
missing colors 140
mottled print and dots 141
paper curl 142
print appears tinted 161
repeating defects 151
skewed print 143
solid color or black images 144
text or images cut o 144
toner easily rubs o 145
uneven print density 146
vertical dark lines 148
vertical white lines 150
white pages 133
troubleshooting, printer options
cannot detect internal
option 127
Index 187
background
U
unable to read flash drive
troubleshooting, print 126
Unformatted flash detected 128
Universal paper
configuring 26
unlinking trays 31
updating firmware
flash file 170
USB port 13
enabling 126
using
genuine Lexmark parts 97
genuine Lexmark supplies 97
using Customer Support 20
using Display Customization 18
using QR Code Generator 20
using the control panel
Lexmark C2240 16
Lexmark C2325 14
Lexmark C2425 15
Lexmark C2535 15
Lexmark CS421 15
Lexmark CS521 15
Lexmark CS622 16
using the home screen 17
V
verify print jobs 41
printing from a Macintosh
computer 42
printing from Windows 42
virtual keyboard
using 25
Voice Guidance
activating 24
speech rate 25
Voice Guidance speech rate
adjusting 25
volatile memory 92
W
waste toner bottle
replacing 103
wireless network
connecting the printer to 94
WiFi Protected Setup 94
wireless networking 94
WiFi Direct
enabling 95
printing from a mobile
device 39
WiFi network
deactivating 95
WiFi Protected Setup
wireless network 94
Index 188

Specifications

Lexmark CS521DN Questions and Answers