Contents
Safety information.........................................................................................7
Conventions...........................................................................................................................................................7
Product statements..............................................................................................................................................7
Learning about the printer......................................................................... 10
Finding information about the printer...........................................................................................................10
Selecting a location for the printer................................................................................................................. 11
Printer configurations........................................................................................................................................12
Attaching cables................................................................................................................................................. 14
Using the control panel.................................................................................................................................... 15
Understanding the status of the power button and indicator light.......................................................16
Using the home screen.....................................................................................................................................16
Printing the Menu Settings Page....................................................................................................................17
Setting up and using the home screen applications..............................18
Customizing the home screen........................................................................................................................18
Using Display Customization...........................................................................................................................18
Configuring Eco‑Settings................................................................................................................................. 19
Managing bookmarks....................................................................................................................................... 19
Managing contacts........................................................................................................................................... 20
Setting up and using the accessibility features..................................... 22
Enabling Magnification mode........................................................................................................................ 22
Activating Voice Guidance..............................................................................................................................22
Adjusting the Voice Guidance speech rate................................................................................................22
Adjusting the default internal speaker volume......................................................................................... 22
Adjusting the default headphone volume.................................................................................................. 23
Enabling spoken passwords or personal identification numbers........................................................ 23
Navigating the screen using gestures.........................................................................................................23
Using the keyboard on the display...............................................................................................................24
Loading paper and specialty media......................................................... 25
Setting the size and type of the specialty media......................................................................................25
Configuring Universal paper settings.......................................................................................................... 25
Loading trays......................................................................................................................................................25
Contents 2
Loading the 2500‑sheet tray......................................................................................................................... 28
Loading the 3000‑sheet tray......................................................................................................................... 30
Loading the multipurpose feeder..................................................................................................................32
Linking trays........................................................................................................................................................33
Paper Support.....................................................................................................................................................34
Printing.........................................................................................................40
Printing from a computer.................................................................................................................................40
Printing from a mobile device........................................................................................................................40
Printing from a mobile device using Lexmark Mobile Print.............................................................................. 40
Printing from a mobile device using Google Cloud Print.................................................................................. 40
Printing from a mobile device using Mopria Print Service ............................................................................... 40
Printing from a mobile device using AirPrint......................................................................................................... 41
Printing from a mobile device using Wi‑Fi Direct® .............................................................................................. 41
Printing from a flash drive............................................................................................................................... 42
Supported flash drives and file types...........................................................................................................43
Configuring confidential jobs......................................................................................................................... 43
Printing confidential and other held jobs....................................................................................................44
Printing a font sample list................................................................................................................................45
Printing a directory list..................................................................................................................................... 45
Canceling a print job........................................................................................................................................ 45
Understanding the printer menus............................................................46
Menu map............................................................................................................................................................46
Device...................................................................................................................................................................47
Preferences....................................................................................................................................................................47
Eco-Mode ...................................................................................................................................................................... 48
Remote Operator Panel............................................................................................................................................. 48
Notifications .................................................................................................................................................................. 48
Power Management .................................................................................................................................................... 51
Information Sent to Lexmark ..................................................................................................................................... 51
Accessibility .................................................................................................................................................................. 52
Restore Factory Defaults........................................................................................................................................... 53
Maintenance ................................................................................................................................................................. 53
Visible Home Screen Icons.......................................................................................................................................56
About this Printer.........................................................................................................................................................56
Print....................................................................................................................................................................... 57
Layout............................................................................................................................................................................. 57
Finishing......................................................................................................................................................................... 58
Setup............................................................................................................................................................................... 59
Quality ............................................................................................................................................................................60
Contents 3
Job Accounting............................................................................................................................................................ 62
XPS.................................................................................................................................................................................. 63
PDF.................................................................................................................................................................................. 63
PostScript....................................................................................................................................................................... 63
PCL.................................................................................................................................................................................. 64
HTML .............................................................................................................................................................................. 66
Image..............................................................................................................................................................................66
Paper.....................................................................................................................................................................67
Tray Configuration....................................................................................................................................................... 67
Media Configuration................................................................................................................................................... 67
Bin Configuration......................................................................................................................................................... 68
USB Drive............................................................................................................................................................69
Flash Drive Print...........................................................................................................................................................69
Network/Ports......................................................................................................................................................71
Network Overview ........................................................................................................................................................71
Wireless.......................................................................................................................................................................... 72
Ethernet.......................................................................................................................................................................... 75
TCP/IP............................................................................................................................................................................. 76
SNMP...............................................................................................................................................................................77
IPSec............................................................................................................................................................................... 78
802.1x.............................................................................................................................................................................. 79
LPD Configuration....................................................................................................................................................... 80
HTTP/FTP Settings......................................................................................................................................................80
USB .................................................................................................................................................................................. 81
Restrict external network access ............................................................................................................................ 82
Google Cloud Print...................................................................................................................................................... 82
Wi‑Fi Direct.................................................................................................................................................................... 82
Security................................................................................................................................................................ 83
Login Methods ............................................................................................................................................................. 83
Schedule USB Devices.............................................................................................................................................. 84
Security Audit Log....................................................................................................................................................... 85
Login Restrictions........................................................................................................................................................ 87
Confidential Print Setup............................................................................................................................................. 87
Disk Encryption............................................................................................................................................................ 88
Erase Temporary Data Files...................................................................................................................................... 89
Solutions LDAP Settings............................................................................................................................................89
Miscellaneous............................................................................................................................................................... 89
Reports.................................................................................................................................................................90
Menu Settings Page....................................................................................................................................................90
Device.............................................................................................................................................................................90
Print .................................................................................................................................................................................90
Network..........................................................................................................................................................................90
Help........................................................................................................................................................................91
Contents 4
Troubleshooting..................................................................................................................................................91
Troubleshooting............................................................................................................................................................ 91
Securing the printer................................................................................... 92
Locating the security slot................................................................................................................................ 92
Erasing printer memory................................................................................................................................... 92
Erasing printer hard disk memory.................................................................................................................92
Encrypting the printer hard disk....................................................................................................................93
Restoring factory default settings................................................................................................................. 93
Statement of Volatility...................................................................................................................................... 93
Maintaining the printer.............................................................................. 95
Networking..........................................................................................................................................................95
Setting up serial printing (Windows only)....................................................................................................98
Cleaning printer parts...................................................................................................................................... 98
Ordering parts and supplies......................................................................................................................... 102
Replacing parts and supplies....................................................................................................................... 105
Moving the printer............................................................................................................................................127
Saving energy and paper.............................................................................................................................. 128
Recycling............................................................................................................................................................129
Clearing jams.............................................................................................130
Avoiding jams................................................................................................................................................... 130
Identifying jam locations................................................................................................................................. 131
Paper jam in the multipurpose feeder........................................................................................................132
Paper jam in door C.........................................................................................................................................132
Paper jam in door D.........................................................................................................................................136
Paper jam in the 3000‑sheet tray................................................................................................................137
Paper jam in the booklet finisher.................................................................................................................138
Paper jam in the staple finisher....................................................................................................................142
Staple jam in the staple finisher................................................................................................................... 144
Staple jam in the staple, hole punch finisher............................................................................................146
Staple jam in the booklet finisher................................................................................................................ 148
Troubleshooting........................................................................................ 150
Network connection problems.....................................................................................................................150
Hardware options problems......................................................................................................................... 152
Issues with supplies........................................................................................................................................ 153
Contents 5
Paper feed problems...................................................................................................................................... 154
Printing problems.............................................................................................................................................157
Color quality problems.................................................................................................................................... 181
Contacting customer support....................................................................................................................... 184
Upgrading and migrating.........................................................................185
Hardware........................................................................................................................................................... 185
Software............................................................................................................................................................ 228
Firmware........................................................................................................................................................... 229
Notices.......................................................................................................230
Index........................................................................................................... 241
Contents 6
Safety information
Conventions
Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Dierent types of caution statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—TIPPING HAZARD: Indicates a crush hazard.
CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.
Product statements
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily
overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer
performance.
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected
between the printer and the power cord provided with the printer may be used with this product. The
use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor
printer performance.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near
water or wet locations.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet
before inspecting it.
Safety information 7
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external
connections (such as Ethernet and telephone system connections) are properly installed in their marked
plug-in ports.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require
two or more people to lift it safely.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn o the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer.
• If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in
flooring.
• If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer
o
the trays. Do not try to lift the printer and any options at the same
time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of the printer.
• Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
• Make sure that your fingers are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see
www.lexmark.com/multifunctionprinters.
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this
label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
Safety information 8
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified in the User’s Guide may result in hazardous
radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.
There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,
or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions
and local regulations.
This equipment is not suitable for use in locations where children are likely to be present.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer
is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
This product uses a printing process that heats the print media, and the heat may cause the media to release
emissions. You must understand the section in your operating instructions that discusses the guidelines for
selecting print media to avoid the possibility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may be equipped with a filter
designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high
ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace
the ozone and exhaust filters if instructed to do so in the product maintenance instructions. If there are no
references to filters in the product maintenance instructions, then there are no filters requiring replacement for
this product.
SAVE THESE INSTRUCTIONS.
Safety information 9
Learning about the printer
Finding information about the printer
What are you looking for? Find it here
Initial setup instructions:
• Connecting the printer
• Installing the printer software
See the setup documentation that came with the
printer or go to
http://support.lexmark.com.
More setup and instructions for using the printer:
• Selecting and storing paper and specialty media
• Loading paper
• Configuring printer settings
• Viewing and printing documents and photos
• Setting up and using the printer software
• Configuring the printer on a network
• Caring for and maintaining the printer
• Troubleshooting and solving problems
Information Center—Go to
http://infoserve.lexmark.com.
Help Menu Pages—Access the guides on the
printer
firmware
or go to
http://support.lexmark.com.
Touch Screen Guide—Go to
http://support.lexmark.com.
Product videos—Go to
http://infoserve.lexmark.com/idv/.
Information on setting up and configuring the accessibility
features of your printer
Lexmark Accessibility Guide—Go to
http://support.lexmark.com.
Help using the printer software Help for Microsoft Windows or Macintosh operating
systems—Open a printer software program or
application, and then click Help.
Click
?
to view context‑sensitive information.
Notes:
• Help is automatically installed with the printer
software.
• Depending on the operating system, the
printer software is located in the printer
program folder or on the desktop.
Learning about the printer 10
What are you looking for? Find it here
The latest supplemental information, updates, and customer
support:
• Documentation
• Driver downloads
• Live chat support
• E‑mail support
• Voice support
Go to
http://support.lexmark.com.
Note: Select your country or region, and then
select your product to view the appropriate
support site.
Support contact information for your country or
region can be found on the website or on the
printed warranty that came with the printer.
Have the following information ready when you
contact customer support:
• Place and date of purchase
• Machine type and serial number
• Safety information
• Regulatory information
• Warranty information
• Environmental information
Warranty information varies by country or region:
• In the U.S.—See the Statement of Limited
Warranty included with the printer, or go to
http://support.lexmark.com.
• In other countries and regions—See the
printed warranty that came with the printer.
Product Information Guide—See the
documentation that came with the printer or go to
http://support.lexmark.com.
Selecting a location for the printer
• Leave enough room to open trays, covers, and doors and to install hardware options.
• Set up the printer near an electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product
near water or wet locations.
• Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Clean, dry, and free of dust
– Away from stray staples and paper clips
Learning about the printer 11
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight and humidity extremes
• Observe the recommended temperatures and avoid fluctuations.
Ambient temperature 10 to 30°C (50 to 86°F)
Storage temperature -10 to 40°C (14 to 104°F)
• Allow the following recommended amount of space around the printer for proper ventilation:
1 Top 150 mm ( 5 .9 in.)
2 Rear 120 mm (4.8 in.)
3 Right side 400 mm (15.7 in.)
4 Front 444.5 mm (17.5 in.)
5 Left side 120 mm (4.8 in.)
Printer configurations
Note: Make sure to configure the printer on a flat, sturdy, and stable surface.
Learning about the printer 12
Basic model
1 Control panel
2 Multipurpose feeder
3 Standard 2 x 500-sheet tray
4 Standard bin
Configured model
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see
www.lexmark.com/multifunctionprinters.
Learning about the printer 13
1 Staple finisher
Notes:
• This option is not supported if another finisher is installed.
• This option is supported only in some printer models.
2 Optional 3000‑sheet tray
Note: This option is supported only if another optional tray is installed.
3 Optional 2 x 500‑sheet tray
4 Optional 2500‑sheet tray
5 Finisher
• Staple, hole punch finisher
• Booklet finisher
Attaching cables
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—POTENTIAL INJURY: To avoid the risk of
fire
or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any
wireless network adapter, or the printer in the areas shown while actively printing.
Learning about the printer 14
Use the To
1 USB ports Attach a keyboard or any compatible option.
2 Power cord socket Connect the printer to a properly grounded electrical outlet.
3 Ethernet port Connect the printer to an Ethernet network.
4 USB printer port Connect the printer to a computer.
Using the control panel
Learning about the printer 15
Use the To
1 Display
• View the printer messages and supply status.
• Set up and operate the printer.
2 Home button Go to the home screen.
3 Keypad Enter numbers or symbols in an input field.
4 Power button
• Turn on or turn o the printer.
Note: To turn
o
the printer, press and hold the power button for
five
seconds.
• Set the printer to Sleep or Hibernate mode.
• Wake the printer from Sleep or Hibernate mode.
5 Stop or Cancel button Stop the current job.
6 Indicator light Check the status of the printer.
7 Volume buttons Adjust the volume of the headset or speaker.
8 Headset or speaker port Attach a headset or speaker.
9 Backspace button Move the cursor backward and delete a character in an input field.
Understanding the status of the power button and
indicator light
Indicator light Printer status
O The printer is o or in Hibernate mode.
Blue The printer is ready or processing data.
Red The printer requires user intervention.
Power button light Printer status
O The printer is o, ready, or processing data.
Solid amber The printer is in Sleep mode.
Blinking amber The printer is in Hibernate mode.
Using the home screen
Note: Your home screen may vary depending on your home screen customization settings, administrative
setup, and active embedded solutions.
Learning about the printer 16
Touch To
1 Status/Supplies
• Show a warning or error message whenever the printer requires intervention to
continue processing.
• View more information on the printer warning or message, and on how to clear it.
Note: You can also access this setting by touching the top section of the home
screen.
2 Job Queue Show all the current print jobs.
Note: You can also access this setting by touching the top section of the home
screen.
3 Change Language Change the language on the display.
4 Settings Access the printer menus.
5 Eco‑Settings Manage energy consumption, noise, toner, and paper usage settings.
6 Held Jobs Show the print jobs that are held in the printer memory.
7 USB Drive Print photos and documents from a flash drive.
8 Address Book Manage a contact list that other applications on the printer can access.
Printing the Menu Settings Page
From the home screen, touch Settings > Reports > Menu Settings Page.
Learning about the printer 17
Setting up and using the home screen
applications
Customizing the home screen
1 From the control panel, touch Settings > Device > Visible Home Screen Icons.
2 Select the icons that you want to appear on the home screen.
3 Apply the changes.
Using Display Customization
Before using the application, make sure to do the following:
• From the Embedded Web Server, click Apps > Display Customization >
Configure
.
• Enable and configure the screen saver, slideshow, and wallpaper settings.
Managing screen saver and slide show images
1 From the Screen Saver and Slideshow Images section, add, edit, or delete an image.
Notes:
• You can add up to 10 images.
• When enabled, the status icons appear on the screen saver only when there are errors, warnings, or
cloud‑based
notifications.
2 Apply the changes.
Changing the wallpaper image
1 From the home screen, touch Change Wallpaper.
2 Select an image to use.
3 Apply the changes.
Running a slide show from a flash drive
1 Insert a flash drive into the USB port.
2 From the home screen, touch Slideshow.
Images appear in alphabetical order.
Note: You c a n r e m ov e t h e
flash
drive after the slide show starts, but the images are not stored in the
printer. If the slide show stops, then insert the
flash
drive again to view the images.
Setting up and using the home screen applications 18
Configuring Eco‑Settings
1 From the home screen, touch Eco‑Settings.
2 Configure Eco‑Mode or Schedule Power Modes.
3 Apply the changes.
Managing bookmarks
Creating bookmarks
Use bookmarks to print frequently accessed documents that are stored in servers or on the web.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Bookmarks > Add Bookmark, and then type a bookmark name.
3 Select an Address protocol type, and then do one of the following:
• For HTTP and HTTPS, type the URL that you want to bookmark.
• For HTTPS, make sure to use the host name instead of the IP address. For example, type
myWebsite.com/sample.pdf instead of typing 123.123.123.123/sample.pdf. Make sure that
the host name also matches the Common Name (CN) value in the server certificate. For more information
on obtaining the CN value in the server certificate, see the help information for your web browser.
• For FTP, type the FTP address. For example, myServer/myDirectory. Enter the FTP port. Port 21 is
the default port for sending commands.
• For SMB, type the network folder address. For example, myServer/myShare/myFile.pdf. Type the
network domain name.
• If necessary, select the Authentication type for FTP and SMB.
To limit access to the bookmark, enter a PIN.
Note: The application supports the following
file
types: PDF, JPEG, TIFF, and HTML-based web pages.
Other
file
types such as DOCX and XLXS are supported in some printer models.
4 Click Save.
Creating folders
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
Setting up and using the home screen applications 19
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Bookmarks > Add Folder, and then type a folder name.
Note: To limit access to the folder, enter a PIN.
3 Click Save.
Note: You can create folders or bookmarks inside a folder. To create a bookmark, see
“Creating bookmarks”
on page 19.
Managing contacts
Adding contacts
1 Open a web browser, and then type the printer IP address in the address
field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Address Book.
3 From the Contacts section, add a contact.
Note: You can assign the contact to one or more groups.
4 If necessary, specify a login method to allow application access.
5 Apply the changes.
Adding groups
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Address Book.
3 From the Contact Groups section, add a group name.
Note: You can assign one or more contacts to the group.
4 Apply the changes.
Editing contacts or groups
1 Open a web browser, and then type the printer IP address in the address field.
Setting up and using the home screen applications 20
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Address Book.
3 Do either of the following:
• From the Contacts section, click a contact name, and then edit the information.
• From the Contact Groups section, click a group name, and then edit the information.
4 Apply the changes.
Deleting contacts or groups
1 Open a web browser, and then type the printer IP address in the address
field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Address Book.
3 Do either of the following:
• From the Contacts section, select a contact that you want to delete.
• From the Contact Groups section, select a group name that you want to delete.
Setting up and using the home screen applications 21
Setting up and using the accessibility features
Enabling Magnification mode
1 From the control panel, press and hold the 5 key until you hear a voice message.
2 Select
Magnification
mode.
3 Select OK.
For more information on navigating a magnified screen, see
“Navigating the screen using gestures” on
page 23.
Activating Voice Guidance
From the control panel
1 Press and hold the 5 key until you hear a voice message.
2 Select OK.
From the keyboard
1 Press and hold the 5 key until you hear a voice message.
2 Press Tab to navigate the focus cursor to the OK button, and then press Enter.
Notes:
• Voice Guidance is also activated when you insert headphones into the headphone jack.
• To adjust the volume, use the volume buttons at the bottom part of the control panel.
Adjusting the Voice Guidance speech rate
1 From the home screen, select Settings > Device > Accessibility > Speech Rate.
2 Select the speech rate.
Adjusting the default internal speaker volume
1 From the control panel, navigate to:
Settings > Device > Preferences > Audio Feedback
2 Adjust the volume.
Notes:
• If Quiet Mode is enabled, then audible alerts are turned o. This setting also slows the printer
performance.
Setting up and using the accessibility features 22
• The volume resets to the default value after the session is logged out or when the printer wakes from
Sleep or Hibernate mode.
Adjusting the default headphone volume
1 From the control panel, navigate to:
Settings > Device > Accessibility
2 Adjust the headphone volume.
Note: The volume resets to the default value after the session is logged out or when the printer wakes
from Sleep or Hibernate mode.
Enabling spoken passwords or personal identification
numbers
1 From the home screen, select Settings > Device > Accessibility > Speak Passwords/PINs.
2 Enable the setting.
Navigating the screen using gestures
Notes:
• The gestures are applicable only when Voice Guidance is activated.
• Enable Magnification to use the zoom and pan gestures.
• Use a physical keyboard to type characters and adjust certain settings.
Gesture Function
Double‑tap Select an option or item on the screen.
Triple‑tap Zoom in or zoom out text and images.
Swipe right or swipe down Move to the next item on the screen.
Swipe left or swipe up Move to the previous item on the screen.
Pan Access parts of the zoomed image that are beyond the limits of the screen.
Note: This gesture requires the use of two fingers to drag across a zoomed
image.
Swipe up then left Exit an application and return to the home screen.
Swipe down then left
• Cancel a job.
• Go back to the previous setting.
• Exit the screen that appears without changing any setting or value.
Swipe up then down Repeat a spoken prompt.
Setting up and using the accessibility features 23
Using the keyboard on the display
Do one or more of the following:
• Drag a
finger
over the key to announce the character.
• Lift the
finger
to enter or type the character in the
field.
• Select Backspace to delete characters.
• To hear the content in the input field, select Tab, and then select Shift + Tab.
Setting up and using the accessibility features 24
Loading paper and specialty media
Setting the size and type of the specialty media
The trays automatically detect the size of plain paper. For specialty media like labels, card stock, or envelopes,
do the following:
1 From the home screen, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type > select a paper source
2 Set the size and type of the specialty media.
Configuring Universal paper settings
1 From the home screen, touch Settings > Paper > Media Configuration > Universal Setup.
2 Configure the settings.
Loading trays
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1 Pull out the tray.
Note: Do not remove trays while the printer is busy.
Loading paper and specialty media 25
2 Adjust the guides to match the size of the paper that you are loading.
3 Flex, fan, and align the paper edges before loading.
4 Load the paper.
• When using letterhead, do either of the following:
Loading paper and specialty media 26
Without an optional finisher With an optional finisher
One‑sided printing One‑sided printing
Two‑sided printing Two‑sided printing
One‑sided printing One‑sided printing
Two‑sided printing Two‑sided printing
• Load pre‑punched paper with the holes toward the front or left side of the tray.
• Do not slide paper into the tray.
• To avoid paper jams, make sure that the stack height is below the maximum paper
fill
indicator.
5 Insert the tray.
If loading a paper type other than plain, from the control panel, set the paper size and paper type to match
the paper loaded.
Loading paper and specialty media 27
Loading the 2500‑sheet tray
The 2500‑sheet tray supports only one paper size, either A4 or letter. To check the supported paper size,
pull out the tray and then locate the size indicator on the bottom of the tray.
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1 Pull out the tray.
Notes:
• To avoid paper jams, do not remove trays while the printer is busy.
• To avoid errors, make sure that the transfer guide is always at the left side of the tray.
2 Flex, fan, and align the paper edges before loading.
Loading paper and specialty media 28
3 Load the paper stack on the right side, and then load the paper stack on the left side.
• Make sure that the stack height is below the maximum paper fill indicator on each side of the tray.
• Load letterhead faceup for one‑sided printing.
• Load letterhead facedown for two‑sided printing.
Loading paper and specialty media 29
• Make sure that the paper stacks do not cross the divider. Push each paper stack against the sides of the
tray.
4 Insert the tray.
5 From the control panel, navigate to: Settings > Device > Maintenance > Configuration Menu > Tray
Configuration
> Size Sensing.
6 Select the tray and paper size.
Loading the 3000‑sheet tray
The 3000‑sheet tray supports only one paper size, either A4 or letter.
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1 Open door F, and then lift the feed roller.
Warning—Potential Damage: To avoid damage and poor performance, do not touch the feed rollers.
Loading paper and specialty media 30
2 Flex, fan, and align the paper edges before loading.
3 Load the paper stack with the printable side facedown.
• Load letterhead facedown for one‑sided printing.
• Load letterhead faceup for two‑sided printing.
• To avoid paper jams, make sure that the stack height is below the angle on the frame.
4 Lower the feed roller, and then close the door.
Loading paper and specialty media 31
5 From the control panel, navigate to: Settings > Device > Maintenance > Configuration Menu > Tray
Configuration > Size Sensing.
6 Select the tray and paper size.
Loading the multipurpose feeder
1 Open the multipurpose feeder.
2 Adjust the guide to match the size of the paper that you are loading.
Loading paper and specialty media 32
3 Flex, fan, and align the paper edges before loading.
4 Load the paper or specialty media.
When using letterhead, do either of the following:
One‑sided printing Two‑sided printing
Warning—Potential Damage: When using envelopes, do not use envelopes with stamps, clasps, snaps,
windows, coated linings, or self‑stick adhesives.
5 From the control panel, set the paper size and paper type to match the paper loaded.
Linking trays
1 From the home screen, touch Settings > Paper > Tray Configuration > select a paper source.
2 Set the same paper size and paper type for the trays that you are linking.
3 From the home screen, touch Settings > Device > Maintenance > Config Menu > Tray Configuration >
Tray Linking.
4 Tou ch Automatic.
To unlink trays, make sure that no trays have the same paper size and paper type settings.
Warning—Potential Damage: The temperature of the fuser varies according to the specified paper type. To
avoid printing issues, match the paper type setting in the printer with the paper loaded in the tray.
Loading paper and specialty media 33
Paper Support
Supported paper sizes
Paper sizes supported by the printer
Paper size
and dimension
500‑sheet
tray
2 x 500‑sheet
tray
2500‑sheet
tray
3000‑sheet
tray
Multipurpose
feeder
3
Two‑sided
printing
7 3/4 Envelope
98 x 191 mm
(3.9 x 7.5 in.)
XXXX
X
9 Envelope
98.4 x 225 mm
(3.9 x 8.9 in.)
XXXX
X
10 Envelope
105 x 241 mm
(4.1 x 9.5 in.)
XXXX
X
11 x 17
279.4 x 431.8 mm
(11 x 17 in.)
1 1
XX
1
12 x 18
305 x 457 mm
(12 x 18 in.)
1, 4
XXX
1
A3
297 x 420 mm
(11.69 x 16.54 in.)
1 1
XX
1
A4
210 x 297 mm
(8.3 x 11.7 in.)
2 2
A5
148 x 210 mm
(5.8 x 8.3 in.)
1 1
XX
A6
105 x 148 mm
(4.1 x 5.8 in.)
XXXX
1
1
Paper is loaded only in short‑edge orientation.
2
Paper is loaded only in long‑edge orientation.
3
Paper source supports paper size without size sensing.
4
Paper is not supported in tray 1.
5
Two‑sided printing supports Universal sizes between 139.7 x 148 mm to 320 x 458 mm (5.5 x 5.83 in. to 12.6 x 18 in.).
Loading paper and specialty media 34
Paper size
and dimension
500‑sheet
tray
2 x 500‑sheet
tray
2500‑sheet
tray
3000‑sheet
tray
Multipurpose
feeder
3
Two‑sided
printing
B5 Envelope
176 x 250 mm
(6.9 x 9.8 in.)
XXXX
X
C5 Envelope
162 x 229 mm
(6.4 x 9 in.)
XXXX
X
DL Envelope
110 x 220 mm
(4.3 x 8.7 in.)
XXXX
X
Executive
184 x 267 mm
(7.3 x 10.5 in.)
XX
Folio
216 x 330 mm
(8.5 x 13 in.)
XX
JIS B4
257 x 364 mm
(10.12 x 14.33 in.)
1 1
XX
1
JIS B5
182 x 257 mm
(7.2 x 10.1 in.)
XX
Legal
216 x 356 mm
(8.5 x 14 in.)
1 1
XX
1
Letter
216 x 279 mm
(8.5 x 11 in.)
2 2
Oficio
216 x 340 mm
(8.5 x 13.4 in.)
XX
1
Paper is loaded only in short‑edge orientation.
2
Paper is loaded only in long‑edge orientation.
3
Paper source supports paper size without size sensing.
4
Paper is not supported in tray 1.
5
Two‑sided printing supports Universal sizes between 139.7 x 148 mm to 320 x 458 mm (5.5 x 5.83 in. to 12.6 x 18 in.).
Loading paper and specialty media 35
Paper size
and dimension
500‑sheet
tray
2 x 500‑sheet
tray
2500‑sheet
tray
3000‑sheet
tray
Multipurpose
feeder
3
Two‑sided
printing
Other Envelope
Max:
297 x 427.6 mm
(11.69 x 16.83 in.)
XXXX
X
SRA3
320 x 450 mm
(12.6 x 17.7 in.)
1, 4
XXX
1
Statement
140 x 216 mm
(5.5 x 8.5 in.)
1 1
XX
Universal
90 x 139.7 mm to
320 x 1200 mm
(3.5 x 5.5 in. to
12.6 x 47.24 in.)
XX
5
1
Paper is loaded only in short‑edge orientation.
2
Paper is loaded only in long‑edge orientation.
3
Paper source supports paper size without size sensing.
4
Paper is not supported in tray 1.
5
Two‑sided printing supports Universal sizes between 139.7 x 148 mm to 320 x 458 mm (5.5 x 5.83 in. to 12.6 x 18 in.).
Paper sizes supported by the finisher
Note: When a
finisher
is installed, the standard
finisher
bin becomes the default bin even for print jobs that
do not require
finishing.
Supported paper sizes
Paper size Staple finisher Staple, hole punch
finisher bin 1
Staple, hole punch
finisher bin 2
Booklet finisher
11 x 17
12 x 18
1 1 5
A3
X
1 5
A4
1
Paper is supported but the finisher does not stack, staple, or punch holes in it.
2
Paper is supported only if the finisher stacks and punches holes in it but does not staple it.
3
Paper is supported only if the paper size is 210 x 279.4 mm to 320 x 457.2 mm (8.27 x 11 in. to 12.6 x 18 in.).
4
Paper is supported only if the
finisher
stacks and staples the paper but does not punch holes in it.
5
Paper is supported only if the
finisher
stacks the paper but does not staple or punch holes in it.
6
Paper is supported only for two‑hole punch.
Loading paper and specialty media 36
Paper size Staple finisher Staple, hole punch
finisher bin 1
Staple, hole punch
finisher bin 2
Booklet finisher
A5
1 1 4
X
A6
1 1
XX
Executive
X
Folio
1
X
JIS B5
X
JIS B4
Legal
6
Letter
Oficio
1
X
SRA3
1 3 1
Statement
1 1 1
X
Universal
1 5 3
1
Paper is supported but the finisher does not stack, staple, or punch holes in it.
2
Paper is supported only if the finisher stacks and punches holes in it but does not staple it.
3
Paper is supported only if the paper size is 210 x 279.4 mm to 320 x 457.2 mm (8.27 x 11 in. to 12.6 x 18 in.).
4
Paper is supported only if the finisher stacks and staples the paper but does not punch holes in it.
5
Paper is supported only if the finisher stacks the paper but does not staple or punch holes in it.
6
Paper is supported only for two‑hole punch.
Supported paper types
Paper types supported by the printer
Note: Labels, transparencies, envelopes, and card stock always print at reduced speed.
Paper type 2 x 500‑sheet
tray
2500‑sheet tray 3000‑sheet tray Multipurpose
feeder
Two‑sided
printing
Bond
Envelope X X X X
Card Stock
Colored Paper
Custom Type
1
Print in batches of only up to 20 to prevent them from sticking together.
Loading paper and specialty media 37
Paper type 2 x 500‑sheet
tray
2500‑sheet tray 3000‑sheet tray Multipurpose
feeder
Two‑sided
printing
Glossy
Heavy Glossy
Heavy Paper
Labels X X X X
Letterhead
Light Paper
Plain Paper
Preprinted
Recycled
Rough Envelope X X X X
Rough Cotton
Transparencies
1
XX X X
Vinyl LabelsXXXXX
1
Print in batches of only up to 20 to prevent them from sticking together.
Paper types supported by the
finisher
Paper type Staple finisher Staple, hole punch finisher Booklet
finisher
Non‑finishing Staple Non‑finishing Staple Hole punch
Bond
Card Stock X X X
Glossy
X
Heavy Glossy X X X
Labels
X XXX
Plain Paper
Recycled
Transparencies
1
X XXX
Vinyl LabelsXXXXXX
Envelope
X XXX
1
Print in batches of only up to 20 to prevent them from sticking together.
Loading paper and specialty media 38
Paper type Staple finisher Staple, hole punch finisher Booklet
finisher
Non‑finishing Staple Non‑finishing Staple Hole punch
Rough Envelope
X XXX
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper X XXX
Rough Cotton
X XXX
Custom Type
1
Print in batches of only up to 20 to prevent them from sticking together.
Supported paper weights
Paper type Standard
550‑sheet tray
2 x 500‑sheet tray 2500-sheet tray 3000‑sheet tray Multipurpose
feeder
Plain paper
60–256 g/m
2
(16–68 lb)
Glossy
60–256 g/m
2
(16–68 lb)
Card stock
60–256 g/m
2
(16–68 lb)
Labels N/A N/A N/A N/A
60–256 g/m
2
(16–
68 lb)
Envelopes N/A N/A N/A N/A
75–256 g/m
2
(20–
68 lb)
Loading paper and specialty media 39
Printing
Printing from a computer
Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the
document.
1 From the document that you are trying to print, open the Print dialog.
2 If necessary, adjust the settings.
3 Print the document.
Printing from a mobile device
Printing from a mobile device using Lexmark Mobile Print
Lexmark
TM
Mobile Print allows you to send documents and images directly to a supported Lexmark printer.
1 Open the document, and then send or share the document to Lexmark Mobile Print.
Note: Some third‑party applications may not support the send or share feature. For more information, see
the documentation that came with the application.
2 Select a printer.
3 Print the document.
Printing from a mobile device using Google Cloud Print
Google Cloud Print
TM
is a printing service that allows you to print to any Google Cloud Print‑ready printer.
Before you begin, make sure that:
• The printer is registered to the Google Cloud Print server.
• The Cloud Print plugin is downloaded from the Google Play
TM
store and is enabled in the mobile device.
1 From your Android
TM
mobile device, open a document or select a document from your file manager.
2 Tap > Print.
3 Select a printer, and then tap .
Printing from a mobile device using Mopria Print Service
Mopria
®
Print Service is a mobile printing solution for mobile devices running on Android version 5.0 or later. It
allows you to print directly to any Mopria‑certified printer.
Printing 40
Note: Make sure that you download the Mopria Print Service application from the Google Play store and
enable it in the mobile device.
1 From your Android mobile device, launch a compatible application or select a document from your
file
manager.
2 Tap > Print.
3 Select a printer, and then adjust the settings, if necessary.
4 Tap .
Printing from a mobile device using AirPrint
The AirPrint software feature is a mobile printing solution that allows you to print directly from Apple devices
to an AirPrint‑certified printer.
Notes:
• Make sure that the Apple device and the printer are connected to the same network. If the network has
multiple wireless hubs, then make sure that both devices are connected to the same subnet.
• This application is supported only in some Apple devices.
1 From your mobile device, select a document from your file manager or launch a compatible application.
2 Tap > Print.
3 Select a printer, and then adjust the settings, if necessary.
4 Print the document.
Printing from a mobile device using Wi‑Fi Direct®
Wi‑Fi Direct
®
is a printing service that lets you print to any Wi‑Fi Direct‑ready printer.
Note: Make sure that the mobile device is connected to the printer wireless network. For more information,
see
“Connecting a mobile device to the printer” on page 96.
1 From your mobile device, launch a compatible application or select a document from your file manager.
2 Depending on your mobile device, do one of the following:
• Tap > Print.
• Tap > Print.
• Tap > Print.
3 Select a printer, and then adjust the settings, if necessary.
4 Print the document.
Printing 41
Printing from a flash drive
1 Insert the flash drive.
Notes:
• If you insert the flash drive when an error message appears, then the printer ignores the flash drive.
• If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the
display.
2 From the display, touch the document that you want to print.
If necessary, configure other print settings.
3 Send the print job.
To print another document, touch USB Drive.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the
flash
drive or
the printer in the area shown while actively printing, reading, or writing from the memory device.
Printing 42
Supported flash drives and file types
Flash drives
• Lexar JumpDrive S70 (16GB and 32GB)
• SanDisk Cruzer (16GB and 32GB)
• PNY Attache (16GB and 32GB)
Notes:
– The printer supports high‑speed USB flash drives with full‑speed standard.
– USB
flash
drives must support the File Allocation Table (FAT) system.
File types
Documents
• PDF (version 1.7 or earlier)
• HTML
• XPS
• Microsoft file formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
Images
• .dcx
• .gif
• .JPEG or .jpg
• .bmp
• .pcx
• .TIFF or .tif
• .png
Configuring confidential jobs
1 From the control panel, navigate to:
Settings > Security >
Confidential
Print Setup
2 Configure the settings.
Use To
Max Invalid PIN Set the number of times an invalid PIN can be entered.
Note: When the limit is reached, the print jobs for that user name are deleted.
Confidential Job
Expiration
Set the expiration time for confidential print jobs.
Note: Confidential held jobs are stored in the printer until they are released or
deleted manually.
Repeat Job Expiration Set the expiration time for a repeat print job.
Note: Repeat held jobs are stored in the printer memory for reprinting.
Printing 43
Use To
Verify Job Expiration Set the expiration time that the printer prints a copy before printing the remaining
copies.
Note: Verify jobs print one copy to check if it is satisfactory before printing the
remaining copies.
Reserve Job Expiration Set the expiration time that the printer stores print jobs.
Note: Reserve held jobs are automatically deleted after printing.
Require All Jobs to be
Held
Set the printer to hold all print jobs.
Keep duplicate
documents
Set the printer to print all documents with the same file name.
Printing confidential and other held jobs
For Windows users
1 With a document open, click File > Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click Print and Hold.
4 Select Use Print and Hold, and then assign a user name.
5 Select the print job type (Confidential, Repeat, Reserve, or Verify).
If the print job is confidential, then enter a four‑digit PIN.
6 Click OK or Print.
7 From the printer home screen, release the print job.
• For confidential print jobs, navigate to:
Held jobs > select your user name >
Confidential
> enter the PIN > select the print job >
configure
the
settings > Print
• For other print jobs, navigate to:
Held jobs > select your user name > select the print job >
configure
the settings > Print
For Macintosh users
1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the print options or Copies & Pages menu, choose Job Routing.
3 Select the print job type
(Confidential,
Repeat, Reserve, or Verify).
If the print job is confidential, then assign a user name and a four‑digit PIN.
4 Click OK or Print.
Printing 44
5 From the printer home screen, release the print job.
• For confidential print jobs, navigate to:
Held jobs > select your user name > Confidential > enter the PIN > select the print job > configure the
settings > Print
• For other print jobs, navigate to:
Held jobs > select your user name > select the print job > configure the settings > Print
Printing a font sample list
1 From the home screen, touch Settings > Reports > Print > Print Fonts.
2 To uch PCL Fonts or PS Fonts.
Printing a directory list
From the home screen, touch Settings > Reports > Print > Print Directory.
Canceling a print job
From the printer control panel
1 From the home screen, touch Job Queue.
Note: You can also access this setting by touching the top section of the home screen.
2 Select the job to cancel.
From the computer
1 Depending on the operating system, do either of the following:
• Open the printers folder, and then select your printer.
• From the System Preferences in the Apple menu, navigate to your printer.
2 Select the job to cancel.
Printing 45
Understanding the printer menus
Menu map
Device
• Preferences
• Eco‑Mode
• Remote Operator Panel
• Notifications
• Power Management
• Information Sent to Lexmark
• Accessibility
• Restore Factory Defaults
• Maintenance
• Visible Home Screen Icons
• About this Printer
Print
• Layout
• Finishing
• Setup
• Quality
• Job Accounting
• XPS
• PDF
• PostScript
• PCL
• HTML
• Image
Paper
• Tray Configuration
• Media Configuration
• Bin Configuration
USB Drive
• Flash Drive Print
Network/Ports
• Network Overview
• Wireless
• Ethernet
• TCP/IP
• SNMP
• IPSec
• 802.1x
• LPD Configuration
• HTTP/FTP Settings
• USB
• Restrict external network access
• Google Cloud Print
• Wi‑Fi Direct
Security
• Login Methods
• Schedule USB Devices
• Security Audit Log
• Login Restrictions
• Confidential Print Setup
• Disk Encryption
• Erase Temporary Data Files
• Solutions LDAP Settings
• Miscellaneous
Reports
• Menu Settings Page
• Device
• Print
• Network
Help
• Print All Guides
• Color Quality Guide
• Connection Guide
• Information Guide
• Media Guide
• Moving Guide
• Print Quality Guide
• Supplies Guide
Troubleshooting Print Quality Test Pages
Understanding the printer menus 46
Device
Preferences
Menu item Description
Display Language Set the language of the text that appears on the display.
Country/Region Identify the country or region that the printer is configured to
operate.
Run initial setup
O*
On
Run the setup wizard.
Keyboard
Keyboard Type
Select a language as a keyboard type.
Note: All the Keyboard Type values may not appear or may
require special hardware be installed to appear.
Displayed information
Display Text 1 (IP Address*)
Display Text 2 (Date/Time*)
Custom Text 1
Custom Text 2
Specify the information to appear on the home screen.
Date and Time
Configure
Current Date and Time
Manually Set Date and Time
Date Format (MM‑DD‑YYYY*)
Time Format (12 hour A.M./P.M.*)
Time Zone (UTC‑5:00*)
Network Time Protocol
Enable NTP (On*)
NTP Server
Enable Authentication
Configure the printer date and time and network time protocol.
Paper Sizes
U.S.*
Metric
Specify the unit of measurement for paper sizes.
Note: The country or region selected in the initial setup
wizard determines the initial paper size setting.
Screen Brightness
20–100% (100*)
Adjust the brightness of the display.
Flash Drive Access
Enabled*
Disabled
Enable access to the flash drive.
Allow Background Removal
O
On*
Specify whether background removal is allowed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 47
Menu item Description
Audio Feedback
Button Feedback (On*)
Volume (5*)
• Enable audio feedback for button presses, panel
interactions, paper loaded prompts, and error
notifications.
• Adjust the feedback volume.
Screen Timeout
5–300 seconds (60*)
Set the idle time before the display shows the home screen or
before the printer logs out a user account automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
Eco-Mode
Menu item Description
Print
Sides (1‑Sided*)
Pages per Side
(O*)
Toner Darkness (4*)
Color Saver
(O*)
Configure the print settings of the printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
Remote Operator Panel
Menu item Description
External VNC Connection
Don’t Allow*
Allow
Connect an external Virtual Network Computing (VNC) client
to the remote control panel.
Authentication Type
None*
Standard Authentication
Set the authentication type when accessing the VNC client
server.
VNC Password Specify the password to connect to the VNC client server.
Note: This menu item appears only if Authentication Type is
set to Standard Authentication.
Note: An asterisk (*) next to a value indicates the factory default setting.
Notifications
Menu item Description
Error Lighting
O
On*
Set the indicator light to come on when a printer error occurs.
Note: This menu item appears only in some printer models.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 48
Menu item Description
Alarm Control
O
Single*
Continuous
Set the number of times that the alarm sounds when the printer
requires user intervention.
Supplies
Show Supply Estimates
Show estimates*
Do not show estimates
Show the estimated status of the supplies.
Supplies
Cartridge Alarm (Single*)
Staple Alarm (O*)
Hole Punch Alarm (O*)
Set the number of times that the alarm sounds when the toner
cartridge is low, the staple cartridge is empty, or the hole punch
receptacle is full or missing respectively.
Note: The Staple Alarm and Hole Punch Alarm appear only
when output options are installed.
Supplies
Custom Supply
Notifications
Set the unit that the printer uses to estimate supply usage and
trigger custom notifications when user intervention is required.
Note: This menu item appears only in the Embedded Web
Server.
E‑mail Alerts Setup
E‑mail Setup
Primary SMTP Gateway
Primary SMTP Gateway Port (25*)
Secondary SMTP Gateway
Secondary SMTP Gateway Port (25*)
SMTP Timeout (30 seconds*)
Reply Address
Always use SMTP default Reply Address
(O*)
Use SSL/TLS (Disabled*)
Require Trusted
Certificate
(On*)
SMTP Server Authentication (No
authentication required*)
Device‑Initiated E‑mail (None*)
User‑Initiated E‑mail (None*)
Use Active Directory Device Credentials
(O*)
Device Userid
Device Password
Kerberos 5 REALM
NTLM Domain
Disable “SMTP server not set up” error
(O*)
Configure an SMTP server to send e‑mail to a group of pre-
defined e-mail addresses when certain events occur on the
printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 49
Menu item Description
Error Prevention
Jam Assist
O
On*
Set the printer to flush blank pages or pages with partial prints
automatically after a jammed page has been cleared.
Error Prevention
Auto Continue
O
On* (5 seconds)
Let the printer continue processing or printing a job
automatically after clearing certain printer conditions that
require user intervention.
Error Prevention
Auto Reboot
Auto Reboot
Reboot when idle
Reboot always*
Reboot never
Set the printer to restart when an error occurs.
Error Prevention
Auto Reboot
Max Auto Reboots
1–20 (2*)
Set the number of automatic reboots that the printer can
perform.
Error Prevention
Auto Reboot
Auto Reboot Window
1–525600 seconds (720*)
Set the time before the printer performs an automatic reboot.
Error Prevention
Display Short Paper Error
On
Auto‑clear*
Set the printer to show a message when a short paper error
occurs.
Note: Short paper refers to the size of the paper loaded.
Error Prevention
Page Protect
O*
On
Set the printer to process the entire page into the memory
before printing it.
Jam Content Recovery
Jam Recovery
O
On
Auto*
Set the printer to reprint jammed pages.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 50
Power Management
Menu item Description
Sleep Mode Profile
Print from Sleep Mode
Stay awake after printing
Enter Sleep Mode after printing*
Set the printer to stay in Ready mode or return to Sleep mode
after printing.
Timeouts
Sleep Mode
1–120 minutes (15*)
Set the idle time before the printer begins operating in Sleep
mode.
Timeouts
Hibernate Timeout
Disabled
1 hour
2 hours
3 hours
6 hours
1 day
2 days
3 days*
1 week
2 weeks
1 month
Set the time before the printer turns o.
Timeouts
Hibernate Timeout on Connection
Hibernate
Do Not Hibernate*
Set Hibernate Timeout to turn o the printer while an active
Ethernet connection exists.
Schedule Power Modes
Schedules
Add New Schedule
Schedule the printer when to enter Sleep or Hibernate mode.
Note: An asterisk (*) next to a value indicates the factory default setting.
Information Sent to Lexmark
Menu item Description
Information Sent to Lexmark
Supplies and Page Usage
Device Performance
None*
Send printer usage and performance information to Lexmark.
Note: Information Send Time appears only when you select any of the settings in
Information Sent to Lexmark, except None.
Information Send Time
Start Time
Stop Time
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 51
Accessibility
Menu item Description
Duplicate Key Strike Interval
0–5 (0*)
Set the interval in seconds during which the printer ignores duplicate key
presses on an attached keyboard.
Key Repeat Initial Delay
0.25–5 (1*)
Set the initial length of delay in seconds before a repeating key starts
repeating.
Note: This menu item appears only when a keyboard is attached to the
printer.
Key Repeat Rate
0.5–30 (30*)
Set the number of presses per second for a repeating key.
Note: This menu item appears only when a keyboard is attached to the
printer.
Prolong Screen Timeout
O*
On
Let the user remain in the same location and reset the Screen Timeout
timer when it expires instead of returning to the home screen.
Headphone Volume
1–10 (5*)
Adjust the headphone volume.
Note: This menu item appears only when a headphone is attached to
the printer.
Enable Voice Guidance When
Headphone Is Attached
O*
On
Enable Voice Guidance when a headphone is attached to the printer.
Speak Passwords/PINs
O*
On
Set the printer to read out loud passwords or personal identification
numbers.
Note: This menu item appears only when a headphone or a speaker is
attached to the printer.
Speech Rate
Very Slow
Slow
Normal*
Fast
Faster
Very Fast
Rapid
Very Rapid
Fastest
Set the Voice Guidance speech rate.
Note: This menu item appears only when a headphone or a speaker is
attached to the printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 52
Restore Factory Defaults
Menu item Description
Restore Settings
Restore all settings
Restore printer settings
Restore network settings
Restore app settings
Restore the printer factory default settings.
Maintenance
Configuration Menu
Menu item Description
USB Configuration
USB PnP
1*
2
Change the USB driver mode of the printer to improve its
compatibility with a personal computer.
USB Configuration
USB Speed
Full
Auto*
Set the USB port to run at full speed and disable its high‑speed
capabilities.
Tray Configuration
Size Sensing
Tray [x] Sensing (On*)
Tray 3 Sensing (Letter*)
Oficio/Folio
Sensing (Folio*)
Statement/A5 Sensing (Sense Statement*)
Executive/B5 Sensing (Sense Exec*)
Set the tray to sense automatically the paper size loaded into
it.
Tray Configuration
Tray Linking
Automatic*
O
Set the printer to link the trays that have the same paper type
and paper size settings.
Tray Configuration
Show Tray Insert Message
O
Only for unknown sizes*
Always
Display a message to select paper size and type after inserting
the tray.
Tray Configuration
Paper Prompts
Auto*
Multipurpose Feeder
Manual Paper
Set the paper source that the user fills when a prompt to load
paper appears.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 53
Menu item Description
Tray Configuration
Envelope Prompts
Auto*
Multipurpose Feeder
Manual Envelope
Set the paper source that the user fills when a prompt to load
envelope appears.
Tray Configuration
Action for Prompts
Prompt user*
Continue
Use current
Set the printer to resolve paper- or envelope-related change
prompts.
Reports
Menu Settings Page
Event Log
Event Log Summary
HealthCheck Statistics
Print reports about printer menu settings, status, and event
logs.
Supply Usage And Counters
Clear Supply Usage History
Reset the supply usage history, such as number of pages and
days remaining, to the factory shipped level.
Supply Usage And Counters
Large Media Adjustments
(O*)
Determine whether to publish click count values in the reports.
Printer Emulations
PPDS Emulation
O*
On
Set the printer to recognize and use the PPDS data stream.
Printer Emulations
PS Emulation
O
On*
Set the printer to recognize and use the PS data stream.
Printer Emulations
Emulator Security
Page Timeout
0–60 (60*)
Set the page timeout during emulation.
Printer Emulations
Emulator Security
Reset Emulator After Job
O*
On
Reset the emulator after a print job.
Printer Emulations
Emulator Security
Disable Printer Message Access
O
On*
Disable access to printer message during emulation.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 54
Menu item Description
Print Configuration
Black Only Mode
O*
On
Print non‑copy jobs in grayscale.
Print Configuration
Color Trapping
O
1
2*
3
4
5
Enhance the printed output to compensate for misregistration
in the printer.
Print Configuration
Font Sharpening
0–150 (24*)
Set a text point-size value below which the high‑frequency
screens are used when printing font data.
For example, if the value is 24, then all fonts sized 24 points or
less use the high‑frequency screens.
Device Operations
Quiet Mode
O*
On
Set the printer to operate in Quiet Mode.
Note: Enabling this setting slows down the overall
performance of the printer.
Device Operations
Safe Mode
O*
On
Set the printer to operate in a special mode, in which it attempts
to continue oering as much functionality as possible, despite
known issues.
For example, when set to On, and the duplex motor is
nonfunctional, the printer performs one‑sided printing of the
documents even if the job is two‑sided printing.
Device Operations
Clear Custom Status
Erase user‑defined strings for the Default or Alternate custom
messages.
Device Operations
Clear all remotely‑installed messages
Erase messages that were remotely installed.
Device Operations
Automatically Display Error Screens
O
On*
Show existing error messages on the display after the printer
remains inactive on the home screen for a length of time equal
to the Screen Timeout setting.
Device Operations
Automatic Image Stabilization
O
On* (700)
Set the printer to detect the paper type of a page being loaded.
Device Operations
Enable Optional Parallel Port
O*
On
Enable an optional parallel port.
Note: When the setting is changed, the printer restarts.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 55
Menu item Description
App Configuration
LES Applications
O
On*
Enable the Lexmark Embedded Solutions (LES) applications.
Notes:
• When the setting is changed, the printer restarts.
• When set to On, this setting does not aect built‑in
applications.
Note: An asterisk (*) next to a value indicates the factory default setting.
Out of Service Erase
Menu item Description
Out of Service Erase
Memory Last Sanitized
Hard Disk Last Sanitized
Show information on when the printer memory or
hard disk was last sanitized.
Note: Hard Disk Last Sanitized appears only when a
hard disk is installed.
Out of Service Erase
Sanitize all information on nonvolatile memory
Erase all printer and network settings
Erase all apps and app settings
Erase all shortcuts and shortcut settings
Sanitize all information on hard disk
Erase downloads (Erase all macros, fonts, PPOs, etc.)
Erase
buered
jobs
Erase Held jobs
Clear all information on non‑volatile memory and
information on the hard disk.
Note: Sanitize all information on hard disk appears
only when a hard disk is installed.
Visible Home Screen Icons
Menu Description
Status/Supplies
Job Queue
Change Language
Address Book
Bookmarks
Held Jobs
USB
App
Profiles
Display Customization
Eco‑Settings
Specify which icons to show on the home screen.
About this Printer
Menu item Description
Asset Tag Show the serial number of the printer.
Understanding the printer menus 56
Menu item Description
Printer’s Location Identify the printer location. The maximum length is 63 characters.
Contact Personalize the printer name. The maximum length is 63 characters.
Export Configuration File to USB Export the configuration file to a flash drive.
Export Compressed Logs to USB Export the compressed log files to a flash drive.
Send Logs
Cancel
Send
Send diagnostic information to Lexmark.
Print
Layout
Menu item Description
Sides
1‑Sided*
2‑Sided
Specify whether to print on one side or two sides of the paper.
Flip Style
Long Edge*
Short Edge
Determine which side of the paper is bound when performing two‑sided
printing.
Note: Depending on the option selected, the printer automatically
osets
each printed information of the page to bind the job correctly.
Blank Pages
Print
Do Not Print*
Print blank pages that are included in a print job.
Collate
O
[1,1,1,2,2,2]*
On [1,2,1,2,1,2]
Keep the pages of a print job stacked in sequence, particularly when printing
multiple copies of the job.
Separator Sheets
None*
Between Copies
Between Jobs
Between Pages
Insert blank separator sheets when printing.
Separator Sheet Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for the separator sheet.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 57
Menu item Description
Pages per Side
O*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of paper.
Pages per Side Ordering
Horizontal*
Reverse Horizontal
Vertical
Reverse Vertical
Specify the positioning of multiple page images when using Pages per Side.
Note: The positioning depends on the number of page images and their
page orientation.
Pages per Side Orientation
Auto*
Landscape
Portrait
Specify the orientation of a multiple‑page document when using Pages per
Side.
Pages per Side Border
None*
Solid
Print a border around each page image when using Pages per Side.
Copies
1–9999 (1*)
Specify the number of copies for each print job.
Print Area
Normal*
Whole Page
Set the printable area on a sheet of paper.
Note: An asterisk (*) next to a value indicates the factory default setting.
Finishing
Menu item Description
Staple Job
O*
1 staple, top left corner
2 staples, left
1 staple, top right corner
2 staples, top
1 staple, bottom left corner
2 staples, bottom
1 staple, bottom right corner
2 staples, right
Specify the staple position for all print jobs.
Note: This menu item appears only when a
finisher
is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 58
Menu item Description
Staple Test
Start
Determine whether the staple finisher is functioning properly.
Note: This menu item appears only when a
finisher
is installed.
Hole Punch
O*
On
Punch holes along the edge of the printed output.
Note: This menu item appears only when a multiposition staple, hole punch
finisher is installed.
Hole Punch Mode
2 holes
3 holes
4 holes
Set the hole punch mode for the printed output.
Notes:
• 3 holes is the U.S. factory default setting. 4 holes is the international
factory default setting.
• This menu item appears only when a multiposition staple, hole punch
finisher is installed.
Oset Pages
None*
Between Copies
Between Jobs
Oset the output of each print job or each copy of a print job.
Notes:
• Between Copies osets each copy of a print job if Collate is set to On
[1,2,1,2,1,2]. If Collate is set to
O
[1,1,1,2,2,2], then each set of printed
pages is
oset,
such as all page 1s and all page 2s.
• Between Jobs sets the same oset position for the entire print job
regardless of the number of copies printed.
• This menu item appears only when a multiposition staple, hole punch
finisher is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Setup
Menu item Description
Printer Language
PCL Emulation
PS Emulation*
PPDS Emulation*
Set the printer language.
Note: Setting a printer language default does not prevent a software
program from sending print jobs that use another printer language.
Job Waiting
O*
On
Preserve print jobs requiring supplies so that jobs not requiring the missing
supplies can print.
Note: This menu item appears only when a printer hard disk is installed.
Job Hold Timeout
0–255 (30*)
Set the time in seconds that the printer waits for user intervention before
it holds jobs that require unavailable resources and continues to print other
jobs in the print queue.
Note: This menu item appears only when a printer hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 59
Menu item Description
Printer Usage
Max Speed
Max Yield*
Determine how the color imaging kit operates during printing.
Notes:
• When set to Max Yield, the color imaging kit slows or stops while
printing groups of black-only pages.
• When set to Max Speed, the color imaging kit always runs while
printing, whether color or black pages are being printed.
Download Target
RAM*
Disk
Specify where to save all permanent resources, such as fonts and macros,
that have been downloaded to the printer.
Note: This menu item appears only when a printer hard disk is installed.
Resource Save
O*
On
Determine what the printer does with downloaded resources, such as
fonts and macros, when it receives a job that requires more than the
available memory.
Notes:
• When set to
O,
the printer retains downloaded resources only until
memory is needed. Resources associated with the inactive printer
language are deleted.
• When set to On, the printer preserves all the permanent
downloaded resources across all language switches. When
necessary, the printer shows memory full messages instead of
deleting permanent resources.
Print All Order
Alphabetical*
Newest First
Oldest First
Specify the order when you choose to print all held and confidential jobs.
Note: This menu item appears only when a printer hard disk is installed.
PJL File Access Control
O*
On
Determine access to Printer Job Language (PJL) files
Note: An asterisk (*) next to a value indicates the factory default setting.
Quality
Menu item Description
Print Mode
Black and White
Color*
Set how the printer generates color content.
Print Resolution
2400 Image Q*
1200 dpi
Set the resolution for the printed output.
Note: 2400 Image Q provides high‑quality output at maximum speed.
Toner Darkness
1 to 5 (4*)
Determine the lightness or darkness of text images.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 60
Menu item Description
Halftone
Normal*
Detail
Enhance the printed output to have smoother lines with sharper edges.
Color Saver
O*
On
Reduce the amount of toner used to print graphics and images.
Note: When set to On, this setting overrides the value of the Toner Darkness
setting.
RGB Brightness
‑6 to 6 (0*)
Adjust the brightness, contrast, and saturation for color output.
Note: This setting does not aect files where CMYK color specifications are
used.
RGB Contrast
0 to 5 (0*)
RGB Saturation
0 to 5 (0*)
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
Cyan
‑5 to 5 (0*)
Magenta
‑5 to 5 (0*)
Ye l l o w
‑5 to 5 (0*)
Black
‑5 to 5 (0*)
Reset Defaults
Adjust the amount of toner that is used for each color.
Color Correction
O
Auto*
Manual
Modify the color settings used to print documents.
Notes:
• O sets the printer to receive the color correction from the software.
• Auto sets the printer to apply
dierent
color
profiles
to each object on the
printed page.
• Manual allows the customization of the RGB or CMYK color conversions
applied to each object on the printed page.
Color Samples
Print Color Samples
Print sample pages for each of the RGB and CMYK color conversion tables used
in the printer.
Color Adjust Calibrate the printer to adjust color variations in the printed output.
Spot Color Replacement
Set Custom CMYK
Assign specific CMYK values to twenty named spot colors.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 61
Job Accounting
Menu item Description
Job Accounting
O*
On
Set the printer to create a log of the print jobs that it receives.
Note: This menu item appears only when a flash memory or hard disk is
installed.
Accounting Log Frequency
Daily
Weekly
Monthly*
Specify how often the printer creates a log file.
Log Action at End of Frequency
None*
E‑mail Current Log
E‑mail & Delete Current Log
Post Current Log
Post & Delete Current Log
Specify how the printer responds when the frequency threshold expires.
Note: The value defined in Accounting Log Frequency determines when this
action is triggered.
Log Action at Near Full
None*
E‑mail Current Log
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post Current Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All But Current
Delete All Logs
Specify how the printer responds when the hard disk is nearly full.
Log Action at Full
None*
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All But Current
Delete All Logs
Specify how the printer responds when hard disk usage reaches the maximum
limit (100MB).
URL to Post Log Specify where the printer posts job accounting logs.
E‑mail Address to Send Logs Specify the e‑mail address to which the printer sends job accounting logs.
Log File Prefix Specify the prefix for the log files.
Note: The current host name defined in the TCP/IP menu is used as the
default log
file
prefix.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 62
XPS
Menu item Description
Print Error Pages
O*
On
Print a test page that contains information on errors.
Minimum Line Width
1–30 (2*)
Set the minimum stroke width of any job printed in 1200 dpi.
Note: An asterisk (*) next to a value indicates the factory default setting.
PDF
Menu item Description
Scale To Fit
O*
On
Scale the page content to fit the selected paper size.
Annotations
Print
Do Not Print*
Specify whether to print annotations in the PDF.
Print PDF Error
O
On*
Enable the printing of PDF error.
Note: An asterisk (*) next to a value indicates the factory default setting.
PostScript
Menu item Description
Print PS Error
O*
On
Print a page that describes the PostScript® error.
Note: When an error occurs, processing of the job stops, the printer
prints an error message, and the rest of the print job is flushed.
Minimum Line Width
1–30 (2*)
Set the minimum stroke width.
Note: Jobs printed in 1200 dpi use the value directly.
Lock PS Startup Mode
O
On*
Disable the SysStart file.
Image Smoothing
O*
On
Enhance the contrast and sharpness of low‑resolution images.
Note: This setting has no
eect
on images with a resolution of 300 dpi or
higher.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 63
Menu item Description
Font Priority
Resident*
Flash/Disk
Establish the font search order.
Notes:
• Resident sets the printer to search its memory for the requested font
before searching the flash memory or printer hard disk.
• Flash/Disk sets the printer to search the flash memory or printer hard
disk for the requested font before searching the printer memory.
• This menu item appears only when a flash memory or hard disk is
installed.
Wait Timeout
O
On* (40 seconds)
Enable the printer to wait for more data before canceling a print job.
Note: An asterisk (*) next to a value indicates the factory default setting.
PCL
Menu item Description
Font Source
Resident*
Disk
Flash
All
Choose the source which contains the default font selection.
Notes:
• Flash and Disk appear only when a flash memory or hard disk is
installed.
• For Flash and Disk to appear, make sure that they are not read‑ or
write‑protected.
Font Name
Courier*
Select a font from the specified font source.
Symbol Set
10U PC‑8*
Specify the symbol set for each font name.
Note: A symbol set is a set of alphabetic and numeric characters,
punctuation, and special symbols. Symbol sets support the dierent
languages or specific programs such as math symbols for scientific text.
Pitch
0.08–100 (10*)
Specify the pitch for fixed or monospaced fonts.
Note: Pitch refers to the number of fixed‑space characters in a horizontal
inch of type.
Orientation
Portrait*
Landscape
Specify the orientation of text and graphics on the page.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 64
Menu item Description
Lines per Page
1–255
Specify the number of lines of text for each page printed through the PCL®
datastream.
Notes:
• This menu item activates vertical escapement that causes the
selected number of requested lines to print between the default
margins of the page.
• 60 is the U.S. factory default setting. 64 is the international factory
default setting.
PCL5 Minimum Line Width
1–30 (2*)
Set the initial minimum stroke width.
Note: Jobs printed in 1200 dpi use the value directly.
PCLXL Minimum Line Width
1–30 (2*)
A4 Width
198 mm*
203 mm
Set the width of the logical page on A4‑size paper.
Note: Logical page is the space on the physical page where data is
printed.
Auto CR after LF
O*
On
Set the printer to perform a carriage return after a line feed control
command.
Note: Carriage return is a mechanism that commands the printer to move
the position of the cursor to the first position on the same line.
Auto LF after CR
O*
On
Set the printer to perform a line feed after a carriage return control
command.
Tray Renumber
Assign MP Feeder
Assign Tray [x]
Assign Manual Paper
Assign Manual Envelope
Configure the printer to work with a dierent print driver or custom
application that uses a dierent set of source assignments to request a
given paper source.
Choose from the following options:
O*—The
printer uses the factory default paper source assignments.
None—The paper source ignores the Select Paper Feed command.
0–199—Select a numeric value to assign a custom value to a paper
source.
Tray Renumber
View Factory Defaults
Show the factory default value assigned for each paper source.
Tray Renumber
Restore Defaults
Restore the tray renumber values to their factory defaults.
Print Timeout
O
On* (90 seconds)
Set the printer to end a print job after it has been idle for the specified
amount of time.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 65
HTML
Menu item Description
Font Name
Times*
Set the font to use when printing HTML documents.
Font Size
1–255 (12*)
Set the font size to use when printing HTML documents.
Scale
1–400% (100*)
Scale HTML documents for printing.
Orientation
Portrait*
Landscape
Set the page orientation for HTML documents.
Margin Size
8–255 mm (19*)
Set the page margin for HTML documents.
Backgrounds
Do Not Print
Print*
Print background information or graphics in HTML documents.
Note: An asterisk (*) next to a value indicates the factory default setting.
Image
Menu item Description
Auto Fit
On
O*
Select the best available paper size and orientation setting for an image.
Note: When set to On, this menu item overrides the scaling and orientation
settings for the image.
Invert
O*
On
Invert bitonal monochrome images.
Note: This menu item does not apply to GIF or JPEG image formats.
Scaling
Anchor Top Left
Best Fit*
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Adjust the image to fit the printable area.
Note: When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Orientation
Portrait*
Landscape
Reverse Portrait
Reverse Landscape
Specify the orientation of text and graphics on the page.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 66
Paper
Tray Configuration
Menu item Description
Default Source
Tray [x] (1*)
Multipurpose Feeder
Manual Paper
Manual Envelope
Set the paper source for all print jobs.
Paper Size/Type
Tray [x]
Multi‑Purpose Feeder
Manual Paper
Manual Envelope
Specify the paper size or paper type loaded in each paper source.
Substitute Size
O
Statement/A5
Letter/A4
11 x 17/A3
All Listed*
Set the printer to substitute a specified paper size if the requested size is not
loaded in any paper source.
Notes:
•
O
prompts the user to load the required paper size.
• All Listed allows all available substitutions.
Configure MP
Cassette*
Manual
First
Determine the behavior of the multipurpose feeder.
Notes:
• Cassette configures the multipurpose feeder as the automatic paper
source.
• Manual sets the multipurpose feeder only for manual-feed print jobs.
• First configures the multipurpose feeder as the primary paper source.
Note: An asterisk (*) next to a value indicates the factory default setting.
Media
Configuration
Universal Setup
Menu item Description
Units of Measure
Inches
Millimeters
Specify the unit of measurement for the universal paper.
Note: Inches is the U.S. factory default setting. Millimeters is the
international factory default setting.
Portrait Width
3–52 inches (8.5*)
76–1321 mm (216*)
Set the portrait width of the universal paper.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 67
Menu item Description
Portrait Height
3–52 inches (14*)
76.2–1321 mm (356*)
Set the portrait height of the universal paper.
Feed Direction
Short Edge*
Long Edge
Set the printer to pick paper from the short edge or long edge
direction.
Note: Long Edge appears only when the longest edge is shorter
than the maximum width supported.
Note: An asterisk (*) next to a value indicates the factory default setting.
Media Types
Menu item Description
Plain
Card Stock
Recycled
Transparency
Glossy
Heavy Glossy
Labels
Vinyl Labels
Bond
Envelope
Rough Envelope
Letterhead
Preprinted
Colored Paper
Light
Heavy
Rough/Cotton
Custom Type [X]
Specify the texture, weight, and orientation of the paper.
Bin Configuration
Menu item Description
Output Bin
Standard Bin*
Bin [x]
Specify the output bin.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 68
Menu item Description
Configure Bins
Mailbox*
Link
Link Optional
Type Assignment
Configure the mode of operation for the output bins.
Notes:
• Mailbox allows the standard bin and any optional bin to be selected
individually.
• Link allows all output bins to be linked together as though they were one
large bin.
• Link Optional treats all optional bins as one large output bin.
• Type Assignment assigns each paper type a bin or a linked bin set.
Custom Bin Names
Standard Bin
Bin [x]
Assign a name for the bin.
Note: An asterisk (*) next to a value indicates the factory default setting.
USB Drive
Flash Drive Print
Menu item Description
Number of Copies
1–9999 (1*)
Set the number of copies.
Paper Source
Tray [x] (1*)
Multipurpose Feeder
Manual Paper
Manual Envelope
Set the paper source for the print job.
Color
O
On*
Print a flash drive file in color.
Collate
(1,1,1) (2,2,2)
(1,2,3) (1,2,3)*
Keep the pages of a print job stacked in sequence, particularly when printing
multiple copies of the job.
Sides
1‑Sided*
2‑Sided
Specify whether to print on one side or both sides of the paper.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 69
Menu item Description
Staple
O*
1 staple, top left corner
1 staple, top left corner
2 staples, left
1 staple, top right corner
2 staples, top
1 staple, bottom left corner
2 staples, bottom
1 staple, bottom right corner
2 staples, right
Specify the staple position for all print jobs.
Note: This menu item appears only when a staple
finisher
is installed.
Hole Punch
O*
2 holes
3 holes
Set the punch mode for all print jobs.
Note: This menu item appears only when a staple finisher is installed.
Oset Pages
None*
Between Copies
Between Jobs
Oset the output of each print job or each copy of a print job.
Notes:
• Between Copies osets each copy of a print job if Collate is set to On
[1,2,1,2,1,2]. If Collate is set to O [1,1,1,2,2,2], then each set of printed pages is
oset,
such as all page 1s and all page 2s.
• Between Jobs sets the same oset position for the entire print job
regardless of the number of copies printed.
• This menu item appears only when a finisher is installed.
Flip Style
Long Edge*
Short Edge
Determine which side of the paper is bound when performing two‑sided printing.
Pages per Side
O*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of paper.
Pages per Side Ordering
Horizontal*
Reverse Horizontal
Reverse Vertical
Vertical
Specify the positioning of multiple page images when using Pages per Side menu.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 70
Menu item Description
Pages per Side Orientation
Auto*
Landscape
Portrait
Specify the orientation of multiple page images when using Pages per Side menu.
Pages per Side Border
None*
Solid
Print a border around each page image when using Pages per Side menu.
Separator Sheets
O*
Between Copies
Between Jobs
Between Pages
Insert blank separator sheets when printing.
Separator Sheet Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for the separator sheet.
Blank Pages
Do Not Print*
Print
Print blank pages in a print job.
Note: An asterisk (*) next to a value indicates the factory default setting.
Network/Ports
Network Overview
Menu item Description
Active Adapter
Auto*
Standard Network
Wireless
Specify the type of the network connection.
Note: Wireless is available only in printers connected to a wireless network.
Network Status Show the connectivity status of the printer network.
Display Network Status on
Printer
O
On*
Show the network status on the display.
Speed, Duplex Show the speed of the currently active network card.
IPv4 Show the IPv4 address.
All IPv6 Addresses Show all IPv6 addresses.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 71
Menu item Description
Reset Print Server Reset all active network connections to the printer.
Note: This setting removes all network
configuration
settings.
Network Job Timeout
O
On* (90 seconds)
Set the time before the printer cancels a network print job.
Banner Page
O*
On
Print a banner page.
Enable Network Connections
O
On*
Enable the printer to connect to a network.
Enable LLDP
O*
On
Enable Link Layer Discovery Protocol (LLDP) in the printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
Wireless
Note: This menu is available only in printers connected to a Wi‑Fi network or printers that have a wireless
network adapter.
Menu item Description
Setup Using Mobile App Configure the Wi‑Fi connection using Lexmark Mobile Assistant.
Setup On Printer Panel
Choose Network
Add Wi‑Fi Network
Network Name
Network Mode
Infrastructure
Wireless Security Mode
Disabled*
WEP
WPA2/WPA - Personal
WPA2 - Personal
802.1x - RADIUS
Configure the Wi‑Fi connection using the control panel.
Note: 802.1x - RADIUS can be
configured
only from the Embedded
Web Server.
Understanding the printer menus 72
Menu item Description
Wi‑Fi Protected Setup
WPS Auto Detect
O
On*
Start Push Button Method
Start PIN Method
Establish a Wi‑Fi network and enable network security.
Notes:
• WPS Auto Detect appears only when the Wireless Security
Mode is set to WEP.
• Start Push-Button Method connects the printer to a Wi‑Fi
network when buttons on both the printer and the access point
(wireless router) are pressed within a given time.
• Start PIN Method connects the printer to a Wi‑Fi network when
a PIN on the printer is entered into the wireless settings of the
access point.
Network Mode
BSS Type
Infrastructure*
Specify the network mode.
Enable Wi‑Fi Direct
On
O*
Enable Wi-Fi Direct‑capable devices to connect directly to the printer.
Compatibility
802.11b/g/n (2.4GHz)*
802.11a/b/g/n/ac (2.4GHz/5GHz)
802.11a/n/ac (5GHz)
Specify the standard for the Wi‑Fi network.
Note: 802.11a/b/g/n/ac (2.4GHz/5GHz) and 802.11a/n/ac (5GHz) only
appear when a Wi‑Fi option is installed.
Wireless Security Mode
Disabled*
WEP
WPA2/WPA-Personal
WPA2-Personal
802.1x - RADIUS
Set the security mode for connecting the printer to Wi‑Fi devices.
Note: 802.1x - RADIUS can be
configured
only from the Embedded
Web Server.
WEP Authentication Mode
Auto*
Open
Shared
Set the type of Wireless Encryption Protocol (WEP) for the printer.
Note: This menu item appears only when the Wireless Security
Mode is set to WEP.
Set WEP Key Specify a WEP password for secure Wi‑Fi connection.
WPA2/WPA Personal
AES
Enable Wi‑Fi security through Wi-Fi Protected Access (WPA).
Note: This menu item appears only when the Wireless Security
Mode is set to WPA2/WPA-Personal.
Set Pre‑Shared Key Set the password for secure Wi‑Fi connection.
WPA2-Personal
AES
Enable Wi‑Fi security through WPA2.
Note: This menu item appears only when the Wireless Security
Mode is set to WPA2-Personal.
Understanding the printer menus 73
Menu item Description
802.1x Encryption Mode
WPA+
WPA2*
Enable Wi‑Fi security through 802.1x standard.
Notes:
• This menu item appears only when the Wireless Security Mode
is set to 802.1x - RADIUS.
• 802.1x - RADIUS can be configured only from the Embedded
Web Server.
IPv4
Enable DHCP
On*
O
Set Static IP Address
IP Address
Netmask
Gateway
Enable and configure IPv4 settings in the printer.
IPv6
Enable IPv6
On*
O
Enable DHCPv6
On
O*
Stateless Address
Autoconfiguration
On*
O
DNS Server Address
Manually Assigned IPv6 Address
Manually Assigned IPv6 Router
Address
Prefix
All IPv6 Addresses
All IPv6 Router Addresses
Enable and configure IPv6 settings in the printer.
Network Address
UAA
LAA
View the network addresses.
PCL SmartSwitch
O
On*
Set the printer to switch automatically to PCL emulation when a print
job requires it, regardless of the default printer language.
Note: If PCL SmartSwitch is
o,
then the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
PS SmartSwitch
O
On*
Set the printer to switch automatically to PS emulation when a print
job requires it, regardless of the default printer language.
Note: If PS SmartSwitch is o, then the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
Understanding the printer menus 74
Menu item Description
Job Buering
On
O*
Temporarily store print jobs in the printer hard disk before printing.
Note: This menu item appears only when a hard disk is installed.
Mac Binary PS
Auto*
On
O
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
• On processes raw binary PostScript print jobs.
•
O
filters
print jobs using the standard protocol.
Ethernet
Menu item Description
Network Speed Show the speed of the active network adapter.
IPv4
Enable DHCP (On*)
Set Static IP Address
Configure the IPv4 settings.
IPv6
Enable IPv6 (On*)
Enable DHCPv6 (O*)
Stateless Address Autoconfiguration (On*)
DNS Server Address
Manually Assigned IPv6 Address
Manually Assigned IPv6 Router
Address Prefix (64*)
All IPv6 Addresses
All IPv6 Router Addresses
Configure the IPv6 settings.
Network Address
UAA
LAA
Specify the network address.
PCL SmartSwitch
O
On*
Set the printer to switch automatically to PCL emulation when a print
job requires it, regardless of the default printer language.
Note: When this setting is disabled, the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
PS SmartSwitch
O
On*
Set the printer to switch automatically to PostScript emulation when
a print job requires it, regardless of the default printer language.
Note: When this setting is disabled, the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
Job Buering
O*
On
Temporarily store jobs on the hard disk before printing.
Note: This menu item appears only when a hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 75
Menu item Description
Mac Binary PS
Auto*
On
O
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
• Auto processes print jobs from computers using either
Windows or Macintosh operating systems.
• O filters PostScript print jobs using the standard protocol.
Energy Ecient Ethernet
On
O
Auto*
Reduce power consumption when the printer does not receive data
from the Ethernet network.
Note: An asterisk (*) next to a value indicates the factory default setting.
TCP/IP
Note: This menu appears only in network printers or printers attached to print servers.
Menu item Description
Set Hostname Set the current TCP/IP host name.
Domain Name Set the domain name.
Allow DHCP/BOOTP to update
NTP server
On*
O
Allow the DHCP and BOOTP clients to update the NTP settings of the printer.
Zero Configuration Name Specify a service name for the zero configuration network.
Enable Auto IP
O*
On
Assign an IP address automatically.
DNS Server Address Specify the current Domain Name System (DNS) server address.
Backup DNS Address Specify the backup DNS server addresses.
Backup DNS Address 2
Backup DNS Address 3
Domain Search Order Specify a list of domain names to locate the printer and its resources that reside
in dierent domains on the network.
Enable DDNS
O*
On
Update the Dynamic DNS settings.
DDNS TTL Specify the current DDNS settings.
Default TTL
DDNS Refresh Time
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 76
Menu item Description
Enable mDNS
O
On*
Update the multicast DNS settings.
WINS Server Address Specify a server address for Windows Internet Name Service (WINS).
Enable BOOTP
O*
On
Allow the BOOTP to assign a printer IP address.
Restricted Server List Specify the IP addresses that are allowed to communicate with the printer over
TCP/IP.
Notes:
• Use a comma to separate each IP address.
• You can add up to 50 IP addresses.
Restricted Server List Options
Block All Ports*
Block Printing Only
Block Printing and HTTP Only
Specify the access option for IP addresses that are not in the list.
MTU
256–1500 Ethernet (1500*)
Specify a maximum transmission unit (MTU) parameter for the TCP connections.
Raw Print Port
1–65535 (9100*)
Specify a raw port number for printers connected on a network.
Outbound Trac Maximum
Speed
O*
On
Set the maximum transfer rate of the printer.
Note: When enabled, the option for this setting is 100–1000000
Kilobits/second.
Enable TLSv1.0
O
On*
Enable the TLSv1.0 protocol.
Enable TLSv1.1
O
On*
Enable the TLSv1.1 protocol.
SSL Cipher List Specify the cipher algorithms to use for the SSL or the TLS connections.
Note: An asterisk (*) next to a value indicates the factory default setting.
SNMP
Note: This menu appears only in network printers or printers that are attached to print servers.
Understanding the printer menus 77
Menu item Description
SNMP Versions 1 and 2c
Enabled
O
On*
Allow SNMP Set
O
On*
Enable PPM MIB
O
On*
SNMP Community
Configure Simple Network Management Protocol (SNMP) versions 1
and 2c to install print drivers and applications.
SNMP Version 3
Enabled
O
On*
Set Read/Write Credentials
User Name
Password
Set Read‑only Credentials
User Name
Password
Authentication Hash
MD5
SHA1*
Minimum Authentication Level
No Authentication, No Privacy
Authentication, No Privacy
Authentication, Privacy*
Privacy Algorithm
DES
AES‑128*
Configure SNMP version 3 to install and update the printer security.
Note: An asterisk (*) next to a value indicates the factory default setting.
IPSec
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
Enable IPSec
O
On*
Enable Internet Protocol Security (IPSec).
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 78
Menu item Description
Base Configuration
Default*
Compatibility
Secure
Set the IPSec base configuration.
DH (Die‑Hellman) Group Proposal
modp2048 (14)*
modp3072 (15)
modp4096 (16)
modp6144 (17)
Set the IPSec base configuration.
Note: This menu item appears only when Base Configuration is set
to Compatibility.
Proposed Encryption Method
3DES
AES*
Set the encryption method.
Note: This menu item appears only when Base
Configuration
is set
to Compatibility.
Proposed Authentication Method
SHA1
SHA256*
SHA512
Set the authentication method.
Note: This menu item appears only when Base
Configuration
is set
to Compatibility.
IKE SA Lifetime (Hours)
1
2
4
8
24*
Specify the IKE SA expiry period.
Note: This menu item appears only when Base Configuration is set
to Secure.
IPSec SA Lifetime (Hours)
1
2
4
8*
24
Specify the IPSec SA expiry period.
Note: This menu item appears only when Base
Configuration
is set
to Secure.
IPSec Device Certificate Specify an IPSec certificate.
Pre‑Shared Key Authenticated
Connections
Host [x]
Configure the authenticated connections of the printer.
Certificate Authenticated Connections
Host [x] Address[/subnet]
Note: An asterisk (*) next to a value indicates the factory default setting.
802.1x
Note: This menu appears only in network printers or printers that are attached to print servers.
Understanding the printer menus 79
Menu item Description
Active
O*
On
Let the printer join networks that require authentication before
allowing access.
Note: An asterisk (*) next to a value indicates the factory default setting.
LPD Configuration
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
LPD Timeout
0–65535 seconds (90*)
Set the time‑out value to stop the Line Printer Daemon (LPD) server
from waiting indefinitely for hung or invalid print jobs.
LPD Banner Page
O*
On
Print a banner page for all LPD print jobs.
Note: A banner page is the first page of a print job used as a
separator of print jobs and to identify the originator of the print job
request.
LPD Trailer Page
O*
On
Print a trailer page for all LPD print jobs.
Note: A trailer page is the last page of a print job.
LPD Carriage Return Conversion
O*
On
Enable carriage return conversion.
Note: Carriage return is a mechanism that commands the printer to
move the position of the cursor to the first position on the same
line.
Note: An asterisk (*) next to a value indicates the factory default setting.
HTTP/FTP Settings
Menu item Description
Enable HTTP Server
O
On*
Access the Embedded Web Server to monitor and manage the printer.
Enable HTTPS
O
On*
Enable Hypertext Transfer Protocol Secure (HTTPS) to encrypt data transferring
to and from the print server.
Force HTTPS Connections
On
O*
Force the printer to use HTTPS connections.
Enable FTP/TFTP
O
On*
Send files using FTP/TFTP.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 80
Menu item Description
Local Domains Specify domain names for HTTP and FTP servers.
HTTP Proxy IP Address Configure the HTTP and FTP server settings.
FTP Proxy IP Address
HTTP Default IP Port
HTTPS Device Certificate
FTP Default IP Port
Timeout for HTTP/FTP
Requests
1–299 (30*)
Specify the amount of time before the server connection stops.
Retries for HTTP/FTP Requests
1–299 (3*)
Set the number of retries to connect to the HTTP/FTP server.
Note: An asterisk (*) next to a value indicates the factory default setting.
USB
Menu item Description
PCL SmartSwitch
O
On*
Set the printer to switch to PCL emulation when a print job received through a USB port requires
it, regardless of the default printer language.
Note: When this setting is disabled, the printer does not examine incoming data and uses the
default printer language specified in the Setup menu.
PS SmartSwitch
O
On*
Set the printer to switch to PostScript emulation when a print job received through a USB port
requires it, regardless of the default printer language.
Note: When this setting is disabled, the printer does not examine incoming data and uses the
default printer language specified in the Setup menu.
Job Buering
O*
On
Temporarily store jobs on the hard disk before printing.
Note: This menu item appears only when a hard disk is installed.
Mac Binary PS
Auto*
On
O
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
• Auto processes print jobs from computers using either Windows or Macintosh operating
systems.
•
O
filters
PostScript print jobs using the standard protocol.
Enable USB Port
O
On*
Enable the front USB drive port.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 81
Restrict external network access
Menu item Description
Restrict external network
access
O*
On
Restrict access to network sites.
External network address Specify the network addresses with restricted access.
E‑mail address for notification Specify an e‑mail address to send a notification of logged events.
Ping frequency
1–300 (10*)
Specify the network query interval in seconds.
Subject Specify the subject and message of the notification e‑mail.
Message
Note: An asterisk (*) next to a value indicates the factory default setting.
Google Cloud Print
Menu item Description
Registration
Register
Register the printer to the Google Cloud Print server.
Options
Enable Google Cloud Print
O
On*
Print directly from your Google account.
Options
Enable Local Discovery
O
On*
Allow the registered user and other users on the same subnet to
send jobs to the printer locally.
Options
Enable SSL Peer
Verification
O
On*
Verify authenticity of the peer certificate to connect to your Google
account.
Options
Always Print As Image
O*
On
Set the printer to process PDF files as an image for faster printing.
Note: An asterisk (*) next to a value indicates the factory default setting.
Wi‑Fi Direct
Note: This menu appears only when a direct Wi‑Fi network is the active network.
Understanding the printer menus 82
Menu item Description
SSID Specify the service set identifier (SSID) of the Wi‑Fi network.
Preferred Channel Number
Auto
1–11 (6*)
Show the PSK on the Network Setup Page.
Set PSK Set the preshared key (PSK) to authenticate and validate users on a Wi‑Fi
connection.
Show PSK on Setup Page
O
On*
Show the PSK on the Network Setup Page.
Group Owner IP Address Specify the IP address of the group owner.
Auto‑Accept Push Button
Requests
O*
On
Accept requests to connect to the network automatically.
Note: Accepting clients automatically is not secure.
Note: An asterisk (*) next to a value indicates the factory default setting.
Security
Login Methods
Manage Permissions
Menu item Description
Function Access
Manage Shortcuts
Modify Address Book
Create Profiles
Manage Bookmarks
Flash Drive Print
Flash Drive Color Printing
Held Jobs Access
Use
Profiles
Cancel Jobs at the Device
Change Language
Internet Printing Protocol (IPP)
B/W Print
Color Print
Control access to the printer functions.
Understanding the printer menus 83
Menu item Description
Administrative Menus
Security Menu
Network/Ports Menu
Paper Menu
Reports Menu
Function
Configuration
Menus
Supplies Menu
Option Card Menu
SE Menu
Device Menu
Control access to the printer menu settings.
Device Management
Remote Management
Firmware Updates
Apps Configuration
Import / Export All Settings
Out of Service Erase
Control access to the printer management options.
Apps
New Apps
Slideshow
Change Wallpaper
Screen Saver
Forms and Favorites
Eco‑Settings
Control access to printer applications.
Local Accounts
Menu item Description
Manage Groups/Permissions Show a list of all saved groups in the printer.
Add User
User Name/Password
User Name
Password
PIN
Create local accounts and specify their access to the printer functions,
administrative menus, printer management options, and applications.
Schedule USB Devices
Menu item Description
Schedules
Add New Schedule
Schedule access to the front USB port.
Understanding the printer menus 84
Security Audit Log
Menu item Description
Enable Audit
O*
On
Record the events in the secure audit log and remote syslog.
Enable Remote Syslog
O*
On
Send audit logs to a remote server.
Remote Syslog Server Specify the remote syslog server.
Remote Syslog Port
1–65535 (514*)
Specify the remote syslog port.
Remote Syslog Method
Normal UDP*
Stunnel
Specify a syslog method to transmit logged events to a remote server.
Remote Syslog Facility
0 ‑ Kernel Messages
1 ‑ User‑Level Messages
2 ‑ Mail System
3 ‑ System Daemons
4 ‑ Security/Authorization
Messages*
5 ‑ Messages Generated
Internally by Syslogs
6 ‑ Line Printer Subsystem
7 ‑ Network News Subsystem
8 ‑ UUCP Subsystem
9 ‑ Clock Daemon
10 ‑ Security/Authorization
Messages
11 ‑ FTP Daemon
12 ‑ NTP Subsystem
13 ‑ Log Audit
14 ‑ Log Alert
15 ‑ Clock Daemon
16 ‑ Local Use 0 (local0)
17‑ Local Use 1 (local1)
18 ‑ Local Use 2 (local2)
19 ‑ Local Use 3 (local3)
20 ‑ Local Use 4 (local4)
21 ‑ Local Use 5 (local5)
22 ‑ Local Use 6 (local6)
23 ‑ Local Use 7 (local7)
Specify a facility code that the printer uses when sending log events to a remote
server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 85
Menu item Description
Severity of Events to Log
0 ‑ Emergency
1 ‑ Alert
2 ‑ Critical
3 ‑ Error
4 ‑ Warning*
5 ‑ Notice
6 ‑ Informational
7 ‑ Debug
Specify the priority level cuto for logging messages and events.
Remote Syslog Non‑Logged
Events
O*
On
Send all events, regardless of severity level, to the remote server.
Admin’s E‑mail Address Send e‑mail notification of logged events to the administrator.
E‑mail Log Cleared Alert
O*
On
Send e‑mail notification to the administrator when a log entry is deleted.
E‑mail Log Wrapped Alert
O*
On
Send e‑mail notification to the administrator when the log becomes full and
begins to overwrite the oldest entries.
Log Full Behavior
Wrap Over Older Entries*
E‑mail Log Then Delete All
Entries
Resolve log storage issues when the log fills its allotted memory.
E‑mail % Full Alert
O*
On
Send e‑mail notification to the administrator when the log fills its allotted
memory.
% Full Alert Level
1–99 (90*)
E‑mail Log Exported Alert
O*
On
Send e‑mail notification to the administrator when a log is exported.
E‑mail Log Settings Changed
Alert
O*
On
Send e‑mail notification to the administrator when Enable Audit is set.
Log Line Endings
LF (\n)*
CR (\r)
CRLF (\r\n)
Specify how the log file terminates the end of each line.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 86
Menu item Description
Digitally Sign Exports
O*
On
Add a digital signature to each exported log file.
Clear Log Delete all audit logs.
Export Log
Syslog (RFC 5424)
Syslog (RFC 3164)
CSV
Export a security log to a flash drive.
Note: An asterisk (*) next to a value indicates the factory default setting.
Login Restrictions
Menu item Description
Login failures
1–10 (3*)
Specify the number of failed login attempts before the user gets locked out.
Failure time frame
1–60 minutes (5*)
Specify the time frame between failed login attempts before the user gets locked out.
Lockout time
1–60 minutes (5*)
Specify the lockout duration.
Web Login Timeout
1–120 minutes (10*)
Specify the delay for a remote login before the user is logged o automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
Confidential Print Setup
Menu item Description
Max Invalid PIN
2–10
Set the number of times an invalid PIN can be entered.
Notes:
• A value of zero turns o this setting.
• When the limit is reached, the print jobs for that user name and PIN are
deleted.
Confidential Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time for confidential print jobs.
Notes:
• If this menu item is changed while confidential print jobs reside in the printer
memory or hard disk, then the expiration time for those print jobs does not
change to the new default value.
• If the printer is turned o, then all confidential jobs held in the printer memory
are deleted.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 87
Menu item Description
Repeat Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time for a print job that you want to repeat.
Verify Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time that the printer prints a copy for the user to examine its quality,
before printing the remaining copies.
Reserve Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time that the printer stores print jobs for printing later.
Require All Jobs to be Held
O*
On
Set the printer to hold all print jobs.
Keep duplicate documents
O*
On
Set the printer to print other documents with the same file name without overwriting
any of the print jobs.
Note: An asterisk (*) next to a value indicates the factory default setting.
Disk Encryption
Note: This menu appears only when a hard disk is installed.
Menu item Description
Status
Enabled
Disabled
Enable disk encryption.
Start encryption
Understanding the printer menus 88
Erase Temporary Data Files
Menu item Description
Stored in onboard memory
O*
On
Delete all files stored on the printer memory.
Stored on hard disk
1 Pass Erase*
3 Pass Erase
7 Pass Erase
Delete all files stored on the printer hard disk.
Note: This menu item appears only when a printer hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Solutions LDAP Settings
Menu item Description
Follow LDAP Referrals
O*
On
Search the dierent servers in the domain for the logged-in user account.
LDAP Certificate Verification
Ye s
No*
Enable verification of LDAP certificates.
Miscellaneous
Menu item Description
Protected Features
Show*
Hide
Show all the features that Function Access Control (FAC) protects regardless
of the security permission that the user has.
Note: Hide displays only FAC‑protected features that the user has access.
Print Permission
O*
On
Let the user log in before printing.
Default Print Permission Login
User Name/Password*
User Name
Set the default login for Print Permission.
Security Reset Jumper
Enable “Guest” access*
No
Eect
Specify user access to the printer.
Notes:
• The jumper is located beside a lock icon on the controller board.
• Enable “Guest” access provides anyone access to all aspects of the
printer.
• No Eect may make access to the printer impossible when the required
security information is unavailable.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 89
Menu item Description
Minimum Password Length
0–32
Specify the password length.
Note: An asterisk (*) next to a value indicates the factory default setting.
Reports
Menu Settings Page
Menu item Description
Menu Settings Page Print a report that contains the printer menus.
Device
Menu item Description
Device Information Print a report that contains information about the printer.
Device Statistics Print a report about printer usage and supply status.
Profile List Print a list of profiles that are stored in the printer.
Asset Report Print a report that contains the printer serial number and model name.
Print
Menu item Description
Print Fonts
PCL Fonts
PS Fonts
Print samples and information about the fonts that are available in each printer
language.
Print Directory Print the resources that are stored in the flash drive or hard disk.
Note: This menu item appears only when a flash drive or hard disk is
installed.
Network
Menu item Description
Network Setup Page Print a page that shows the configured network and wireless settings on the
printer.
Note: This menu item appears only in network printers or printers connected
to print servers.
Wi‑Fi Direct Connected Clients Print a page that shows the list of devices that are connected to the printer using
Wi‑Fi Direct.
Note: This menu item appears only when Enable Wi‑Fi Direct is set to On.
Understanding the printer menus 90
Help
Menu item Description
Print All Guides Prints all the guides
Color Quality Guide Provides information about solving color quality issues
Connection Guide Provides information about connecting the printer locally (USB) or to a network
Information Guide Provides information about the printer
Media Guide Provides information about loading paper and specialty media
Moving Guide Provides information about moving, locating, or shipping the printer
Print Quality Guide Provides information about solving print quality issues
Supplies Guide Provides information about ordering supplies
Troubleshooting
Troubleshooting
Menu item Description
Print Quality Test Pages Print sample pages to identify and correct print quality defects.
Understanding the printer menus 91
Securing the printer
Locating the security slot
The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop
computers in the location shown to secure the printer in place.
Erasing printer memory
To erase volatile memory or buered data in your printer, turn o the printer.
To erase nonvolatile memory or individual settings, device and network settings, security settings, and
embedded solutions, do the following:
1 From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.
2 Select the Sanitize all information on nonvolatile memory check box, and then touch ERASE.
3 Select Start initial setup wizard or Leave printer
oine
, and then touch Next.
4 Start the operation.
Erasing printer hard disk memory
1 From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.
2 Select the Sanitize all information on hard disk check box, and then touch ERASE.
3 Select a method to erase data.
4 Start the operation.
Note: This process can take from several minutes to more than an hour, making the printer unavailable for
other tasks.
Securing the printer 92
Encrypting the printer hard disk
This process erases all contents in the hard disk. If necessary, back up important data from the printer before
starting the encryption.
1 From the home screen, touch Settings > Security > Disk Encryption > Start encryption.
2 Follow the instructions on the display.
Notes:
• To avoid loss of data, do not turn o the printer during the encryption process.
• This process can take from several minutes to more than an hour, making the printer unavailable for
other tasks.
• After encryption, the printer automatically restarts.
Restoring factory default settings
1 From the home screen, touch Settings > Device > Restore Factory Defaults.
2 To uch Restore Settings > select the settings that you want to restore > RESTORE.
3 Start the operation.
Statement of Volatility
Type of memory Description
Volatile memory The printer uses standard random access memory (RAM)
to buer temporarily user data during simple print and
copy jobs.
Non-volatile memory The printer may use two forms of non-volatile memory:
EEPROM and NAND (flash memory). Both types are used
to store the operating system, printer settings, network
information, scanner and bookmark settings, and
embedded solutions.
Hard disk memory Some printers may have a hard disk drive installed. The
printer hard disk is designed for printer-specific
functionality. The hard disk lets the printer retain buered
user data from complex print jobs, form data, and font
data.
Erase the content of any installed printer memory in the following circumstances:
• The printer is decommissioned.
• The printer hard disk is replaced.
• The printer is moved to a dierent department or location.
• The printer is serviced by someone from outside your organization.
• The printer is removed from your premises for service.
• The printer is sold to another organization.
Securing the printer 93
Disposing of a printer hard disk
• Degaussing—Flushes the hard disk with a magnetic field that erases stored data
• Crushing—Physically compresses the hard disk to break component parts and render them unreadable
• Milling—Physically shreds the hard disk into small metal bits
Note: To guarantee that all data are completely erased, destroy physically each hard disk where data is
stored.
Securing the printer 94
Maintaining the printer
Warning—Potential Damage: Failure to maintain optimum printer performance periodically, or to replace
parts and supplies, may cause damage to your printer.
Networking
Note: Purchase a MarkNet
TM
N8370 wireless print server
first
before setting up the printer on a wireless
network. For information on installing the wireless print server, see the setup sheet that came with the
option.
Connecting the printer to a Wi‑Fi network
Make sure that Active Adapter is set to Auto. From the home screen, touch Settings > Network/Ports > Network
Overview > Active Adapter.
Using the control panel
1
From the home screen, touch Settings > Network/Ports > Wireless > Setup On Printer Panel > Choose
Network.
2 Select a Wi‑Fi network, and then type the network password.
Note: For Wi‑Fi‑network‑ready printer models, a prompt for Wi‑Fi network setup appears during initial
setup.
Using Lexmark Mobile Assistant
1
Depending on your mobile device, download the Lexmark Mobile Assistant application from either the
Google Play store or App Store online store.
2 From the printer home screen, touch Settings > Network/Ports > Wireless > Setup Using Mobile App >
Printer ID.
3 From your mobile device, launch the application, and then accept the Terms of Use.
Note: If necessary, grant permissions.
4 Tap Connect to Printer > Go to Wi‑Fi Settings.
5 Connect your mobile device to the printer wireless network.
6 Return to the application, and then tap Setup Wi-Fi Connection
7 Select a Wi-Fi network, and then type the network password.
8 Tap Done.
Maintaining the printer 95
Connecting the printer to a wireless network using Wi‑Fi Protected Setup
(WPS)
Before you begin, make sure that:
• The access point (wireless router) is WPS‑
certified
or WPS‑compatible. For more information, see the
documentation that came with your access point.
• A wireless network adapter is installed in your printer. For more information, see the instructions that came
with the adapter.
• Active Adapter is set to Auto. From the home screen, touch Settings > Network/Ports > Network Overview
> Active Adapter.
Using the Push Button method
1
From the home screen, touch Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start Push
Button Method.
2 Follow the instructions on the display.
Using the personal identification number (PIN) method
1
From the home screen, touch Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start PIN
Method.
2 Copy the eight‑digit WPS PIN.
3 Open a web browser, and then type the IP address of your access point in the address
field.
Notes:
• To know the IP address, see the documentation that came with your access point.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
4 Access the WPS settings. For more information, see the documentation that came with your access point.
5 Enter the eight‑digit PIN, and then save the changes.
Connecting a mobile device to the printer
Before connecting your mobile device, make sure to do the following:
• Enable Wi‑Fi Direct in the printer. From the control panel, navigate to: Settings > Network/Ports > Wireless
> Enable Wi‑Fi Direct.
• Show the preshared key (PSK) on the Network Setup Page. From the control panel, navigate to: Settings >
Network/Ports > Wi‑Fi Direct > Show PSK on Setup Page.
• Print the Network Setup Page. From the control panel, navigate to: Settings > Reports > Network > Network
Setup Page.
Connecting using Wi‑Fi Direct
1
From the mobile device, go to the settings menu.
2 Enable Wi‑Fi, and then tap Wi‑Fi Direct.
3 Select the printer SSID.
4
Confirm
the connection on the printer control panel.
Maintaining the printer 96
Connecting using Wi‑Fi
1
From the mobile device, go to the settings menu.
2 Tap Wi‑Fi, and then select the printer SSID.
Note: The string DIRECT-xy (where x and y are two random characters) is added before the SSID.
3 Enter the PSK.
Note: The PSK is the password.
Notes:
• You can change the SSID on the control panel. Navigate to: Settings > Network/Ports > Wi‑Fi Direct >
SSID.
• You can also change the PSK on the control panel. Navigate to: Settings > Network/Ports > Wi‑Fi Direct
> Set PSK.
Changing the printer port settings after installing an internal solutions port
Notes:
• If the printer has a static IP address, then do not change the configuration.
• If the computers are configured to use the network name instead of an IP address, then do not change
the configuration.
• If you are adding a wireless internal solutions port (ISP) to a printer previously configured for an Ethernet
connection, then disconnect the printer from the Ethernet network.
For Windows users
1
Open the printers folder.
2 From the shortcut menu of the printer with the new ISP, open the printer properties.
3 Configure the port from the list.
4 Update the IP address.
5 Apply the changes.
For Macintosh users
1
From System Preferences in the Apple menu, navigate to the list of printers, and then select + > IP.
2 Type the IP address in the address field.
3 Apply the changes.
Deactivating the Wi‑Fi network
1 From the home screen, touch Settings > Network/Ports > Network Overview > Active Adapter > Standard
Network.
2 Follow the instructions on the display.
Maintaining the printer 97
Setting up serial printing (Windows only)
1 Set the parameters in the printer.
a From the control panel, navigate to the menu for the port settings.
b Locate the menu for the serial port settings, and then adjust the settings, if necessary.
c Apply the changes.
2 From your computer, open the printers folder, and then select your printer.
3 Open the printer properties, and then select the COM port from the list.
4 Set the COM port parameters in Device Manager.
Notes:
• Serial printing reduces printing speed.
• Make sure that the serial cable is connected to the serial port on your printer.
Cleaning printer parts
Cleaning the printer
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
Notes:
• Perform this task after every few months.
• Damage to the printer caused by improper handling is not covered by the printer warranty.
1 Turn o the printer, and then unplug the power cord from the electrical outlet.
2 Remove paper from the standard bin and multipurpose feeder.
3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.
4 Wipe the outside of the printer with a damp, soft, lint‑free cloth.
Notes:
• Do not use household cleaners or detergents, as they may damage the
finish
of the printer.
• Make sure that all areas of the printer are dry after cleaning.
5 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Maintaining the printer 98
Cleaning the printhead lens
1 Open door A.
2 Remove the waste toner bottle.
3 Using the printhead wiper, clean the printhead lens.
4 Insert the wiper back into place.
Maintaining the printer 99
5 Insert the waste toner bottle, and then close the door.
Emptying the hole punch box
1 Open door H.
Maintaining the printer 100
2 Remove, and then empty the hole punch box.
3 Insert the hole punch box.
4 Close the door.
Maintaining the printer 101
Ordering parts and supplies
To order parts and supplies in the U.S., contact 1-800-539-6275 for information about Lexmark authorized
supplies dealers in your area. In other countries or regions, go to
www.lexmark.com or contact the place where
you purchased the printer.
Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.
Checking the status of parts and supplies
1 From the home screen, touch Status/Supplies.
2 Select the parts or supplies that you want to check.
Note: You can also access this setting by touching the top section of the home screen.
Using genuine Lexmark parts and supplies
Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party
supplies or parts may aect the performance, reliability, or life of the printer and its imaging components. It can
also aect warranty coverage. Damage caused by the use of third-party parts and supplies is not covered by
the warranty. All life indicators are designed to function with Lexmark parts and supplies, and may deliver
unpredictable results if third-party parts and supplies are used. Imaging component usage beyond the intended
life may damage your Lexmark printer or its associated components.
Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and
remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine
supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause
damage to your printer. After resetting the supply or part counter, your printer may display an error indicating
the presence of the reset item.
Ordering toner cartridges
Notes:
• The estimated cartridge yield is based on the ISO/IEC 19798 standard.
• Extremely low print coverage for extended periods of time may negatively aect actual yield.
Lexmark CS921 and CS923 toner cartridges
Toner cartridges Part number
Black 76C00K0
Cyan 76C00C0
Magenta 76C00M0
Yellow 76C00Y0
Maintaining the printer 102
Lexmark CS923 toner cartridges
High yield toner cartridges Part number
Black 76C0HK0
Cyan 76C0HC0
Magenta 76C0HM0
Yellow 76C0HY0
Lexmark CS927 toner cartridges
Toner cartridges Part number
Black 77B00K0
Cyan 77B00C0
Magenta 77B00M0
Yellow 77B00Y0
Ordering a photoconductor unit
Item Part number
Black photoconductor unit 76C0PK0
Color photoconductor unit 76C0PV0
Ordering a waste toner bottle
Item Part number
Waste toner bottle 54G0W00
Ordering staple cartridges
Item Part number
Staple cartridges 25A0013
Ordering maintenance kits
Lexmark CS921, CS923, and CS927 maintenance kits
Maintenance kits Part number
200K MPF maintenance kit 41X1977
600K CMY developer maintenance kit 41X1594
Black developer maintenance kit 41X1598
HCF rollers maintenance kit 41X1874
Maintaining the printer 103
Lexmark CS921 and CS927 maintenance kits
Maintenance kits Part number
300K transfer belt maintenance kit 41X1593
Fuser maintenance kit, 100 V 41X2060
Fuser maintenance kit, 110 V 41X2061
Fuser maintenance kit, 120 V 41X1860
Fuser maintenance kit, 230 V 41X1861
Lexmark CS923 maintenance kits
Maintenance kits Part number
300K transfer belt maintenance kit 41X2090
Fuser maintenance kit 41X1505
Configuring supply notifications
1 Open a web browser, and then type the printer IP address in the address
field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Device > Notifications.
3 From the Supplies menu, click Custom Supply Notifications.
4 Select a notification for each supply item.
5 Apply the changes.
Maintaining the printer 104
Replacing parts and supplies
Replacing a toner cartridge
1 Open door A.
2 Remove the toner cartridge.
3 Unpack the new toner cartridge.
4 Shake the toner cartridge three times.
Maintaining the printer 105
5 Insert the new toner cartridge.
6 Remove the waste toner bottle.
Maintaining the printer 106
7 Using the printhead wiper, clean the printhead lens.
8 Insert the wiper back into place.
9 Insert the waste toner bottle, and then close the door.
Maintaining the printer 107
Replacing a photoconductor unit
1 Open door A.
2 Remove the waste toner bottle.
3 Remove the photoconductor unit.
Warning—Potential Damage: Some parts of the printer are easily damaged by static electricity. Before
touching any parts or components in an area marked with the static‑sensitive symbol, touch a metal
surface in an area away from the symbol.
Maintaining the printer 108
4 Unpack the new photoconductor unit.
Warning—Potential Damage: Do not expose the photoconductor unit to direct light for more than one
minute. Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may aect the quality of
future print jobs.
Maintaining the printer 109
5 Insert the new photoconductor unit.
6 Using the printhead wiper, clean the printhead lens.
7 Insert the wiper back into place.
Maintaining the printer 110
8 Insert the waste toner bottle, and then close the door.
Maintaining the printer 111
Replacing the waste toner bottle
1 Open door A.
2 Remove the waste toner bottle.
3 Using the printhead wiper, clean the printhead lens.
4 Insert the wiper back to into place.
5 Unpack the new waste toner bottle.
Maintaining the printer 112
6 Insert the new waste toner bottle, and then close the door.
Replacing the pick, feed, and separator rollers
1 Pick roller
2 Feed roller
3 Separator roller
Maintaining the printer 113
1 Turn o the printer.
2 Remove all the trays.
• Standard tray
• Optional 2500‑sheet tray
Notes:
– Use the screwdriver stored inside door A.
– To remove the optional 2 x 500‑sheet tray, follow the procedure in removing the standard tray.
Maintaining the printer 114
3 Open door C.
Notes:
• Make sure that the door does not hit any cable attached to the printer.
• If a 3000‑sheet tray is installed, then slide the tray to the right to open the door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Maintaining the printer 115
4 Open door D.
Notes:
• Door D is only accessible if an optional 2500‑ or 2 x 500‑sheet tray is installed.
• If a 3000‑sheet tray is installed, then slide the tray to the right to open the door.
Maintaining the printer 116
5 Locate the rollers.
6 Remove the rollers.
7 Insert the new rollers until they click into place.
Note: Make sure to insert the rollers to their proper places.
8 Close doors D and C.
9 Insert the trays, and then turn on the printer.
Maintaining the printer 117
Replacing the transfer belt
1 Turn
o
the printer.
2 Open door C.
Notes:
• Make sure that the door does not hit any cable attached to the printer.
• If a 3000‑sheet tray is installed, then slide the tray to the right to open the door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Maintaining the printer 118
3 Using the screwdriver stored inside door A, remove the door stopper.
4 Loosen the screws that secure the transfer belt.
Maintaining the printer 119
5 Remove the paper guide.
6 Remove the transfer belt.
7 Unpack the new transfer belt.
Warning—Potential Damage: Do not touch the transfer belt. Doing so may aect the quality of future
print jobs.
8 Insert the new transfer belt until it clicks into place.
Maintaining the printer 120
9 Using the printhead wiper, clean the printhead lens.
10 Insert the paper guide.
11 Secure the transfer belt.
12 Reattach the door stopper.
13 Close the door, and then turn on the printer.
Replacing the transfer roller
1 Open door C.
Notes:
• Make sure that the door does not hit any cable attached to the printer.
• If a 3000‑sheet tray is installed, then slide the tray to the right to open the door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Maintaining the printer 121
2 Remove the transfer roller.
3 Unpack the new transfer roller.
4 Insert the new transfer roller until it clicks into place.
5 Close the door.
Maintaining the printer 122
Replacing the staple cartridge
Replacing the staple cartridge in the staple finisher
1 Slide the staple finisher.
2 Remove the empty staple cartridge.
3 Unpack the new staple cartridge.
Maintaining the printer 123
4 Insert the new staple cartridge until it clicks into place.
5 Slide the finisher back into place.
Replacing the staple cartridge in the staple, hole punch finisher
1 Open door H.
Maintaining the printer 124
2 Remove the staple cartridge.
3 Unpack the new staple cartridge.
4 Insert the new staple cartridge until it clicks into place.
5 Close the door.
Maintaining the printer 125
Replacing the staple cartridge in the booklet finisher
1 Open door H, and then pull out the booklet maker.
2 Remove the staple cartridge.
3 Unpack the new staple cartridge.
Maintaining the printer 126
4 Insert the new staple cartridge until it clicks into place.
5 Push the booklet maker back into place, and then close the door.
Moving the printer
Moving the printer to another location
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require
two or more people to lift it safely.
CAUTION—POTENTIAL INJURY: To avoid the risk of
fire
or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn
o
the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer.
• If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in
flooring.
• If the printer does not have a caster base but is
configured
with optional trays or output options, then remove
the output options and lift the printer
o
the trays. Do not try to lift the printer and any options at the same
time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of the printer.
Maintaining the printer 127
• Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
• Make sure that your fingers are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
Note: Damage to the printer caused by improper moving is not covered by the printer warranty.
Shipping the printer
For shipping instructions, go to http://support.lexmark.com or contact customer support.
Saving energy and paper
Configuring the power save mode settings
Sleep mode
1
From the home screen, touch Settings > Device > Power Management > Timeouts > Sleep Mode.
2 Specify the amount of time that the printer stays idle before it enters Sleep Mode.
Hibernate mode
1
From the home screen, touch Settings > Device > Power Management > Timeouts > Hibernate Timeout.
2 Select the amount of time that the printer stays idle before it enters Hibernate mode.
Notes:
• For Hibernate Timeout to work, set Hibernate Timeout on Connection to Hibernate.
• The Embedded Web Server is disabled when the printer is in Hibernate mode.
Adjusting the brightness of the printer display
1 From the home screen, touch Settings > Device > Preferences > Screen Brightness.
2 Adjust the setting.
Conserving supplies
• Print on both sides of the paper.
Note: Two-sided printing is the default setting in the print driver.
• Print multiple pages on a single sheet of paper.
• Use the preview feature to see how the document looks like before printing it.
• Print one copy of the document to check its content and format for accuracy.
Maintaining the printer 128
Recycling
Recycling Lexmark products
To return Lexmark products for recycling:
1 Go to www.lexmark.com/recycle.
2 Select the product you want to recycle.
Note: Printer supplies and hardware not listed in the Lexmark Collection and Recycling Program may be
recycled through your local recycling center.
Recycling Lexmark packaging
Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are
transported in the most ecient and environmentally sensitive manner and that there is less packaging to
dispose of. These
eciencies
result in fewer greenhouse emissions, energy savings, and natural resource
savings. Lexmark also
oers
recycling of packaging components in some countries or regions. For more
information, go to
www.lexmark.com/recycle, and then choose your country or region. Information on available
packaging recycling programs is included with the information on product recycling.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your
area.
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist
in your area.
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles
the box.
Maintaining the printer 129
Clearing jams
Avoiding jams
Load paper properly
• Make sure that the paper lies flat in the tray.
Correct loading of paper Incorrect loading of paper
• Do not load or remove a tray while the printer is printing.
• Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator.
• Do not slide paper into the tray. Load paper as shown in the illustration.
• Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or
envelopes.
• Push the tray
firmly
into the printer after loading paper.
Use recommended paper
• Use only recommended paper or specialty media.
• Do not load paper that is wrinkled, creased, damp, bent, or curled.
Clearing jams 130
• Flex, fan, and align the paper edges before loading.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, weights, or types in the same tray.
• Make sure that the paper size and type are set correctly on the computer or printer control panel.
• Store paper according to manufacturer recommendations.
Identifying jam locations
Note: When Jam Recovery is set to On or Auto, the printer reprints jammed pages.
Jam locations
1 Door C
2 Door D
3 Multipurpose feeder
4 3000‑sheet tray
5 2 x 500‑ or 2500‑sheet tray
6 Staple finisher
Clearing jams 131
Jam locations
7 Finisher
• Booklet finisher
• Staple, hole punch finisher
Paper jam in the multipurpose feeder
1 Remove paper from the multipurpose feeder.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3 Open door C to remove any paper fragments.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Notes:
• Make sure that the door does not hit any cable attached to the printer.
• If a 3000‑sheet tray is installed, then slide the tray to the right to open the door.
4 Close the door.
5 Flex, fan, and align the paper edges before loading.
6 Reload paper.
Paper jam in door C
1 Open door C.
Clearing jams 132
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Notes:
• Make sure that the door does not hit any cable attached to the printer.
• If a 3000‑sheet tray is installed, then slide the tray to the right to open the door.
2 Remove the jammed paper from any of the following locations.
Note: Make sure that all paper fragments are removed.
• Fuser area
Clearing jams 133
• Below the fuser area
• Duplex area
Clearing jams 134
• Above the duplex area
3 Open the standard trays, and then remove the jammed paper.
Note: Make sure that all paper fragments are removed.
4 Close the trays, and then close the door.
Clearing jams 135
Paper jam in door D
1 Open door D, and then remove the jammed paper.
Notes:
• If a 3000‑sheet tray is installed, then slide the tray to the right to open the door.
• Open door C to make sure that all paper fragments are removed, and then close the door.
2 Open the optional tray, and then remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 136
3 Close the tray, and then close the door.
Paper jam in the 3000‑sheet tray
1 Slide the 3000‑sheet tray.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 137
3 Open door F, and then remove the jammed paper.
Note: Make sure that all paper fragments are removed.
4 Close the door, and then slide the tray back into place.
Paper jam in the booklet finisher
1 Open door G, and then remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 138
2 Open door J.
3 Open door H.
Clearing jams 139
4 Remove the jammed paper from any of the following locations.
Note: Make sure that all paper fragments are removed.
• Door J
• Areas H1 and H2
Clearing jams 140
• Area H6
5 Pull out the booklet maker.
6 Remove the jammed paper from any of the following locations.
Note: Make sure that all paper fragments are removed.
• Area H8
Clearing jams 141
• Area H9
• Area H10
7 Push the booklet maker back into place.
8 Close doors H and J.
Paper jam in the staple finisher
1 Remove paper from the staple finisher bin.
2 Slide the staple finisher, and then remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 142
If necessary, turn the spinner wheel G1 downward to feed the jammed paper into the
finisher
bin, and then
remove the jammed paper.
3 Slide the finisher back into place.
Clearing jams 143
Staple jam in the staple finisher
1 Slide the staple finisher.
2 Remove the staple cartridge holder.
Clearing jams 144
3 Remove the loose staples.
4 Insert the staple cartridge holder until it clicks into place.
5 Slide the finisher back into place.
Clearing jams 145
Staple jam in the staple, hole punch finisher
1 Open door H.
2 Remove the staple cartridge holder.
Clearing jams 146
3 Remove the loose staples.
4 Insert the staple cartridge holder until it clicks into place.
5 Close the door.
Clearing jams 147
Staple jam in the booklet finisher
1 Open door H, and then pull out the booklet maker.
2 Remove the staple cartridge holder.
Clearing jams 148
3 Remove the loose staples.
4 Insert the staple cartridge holder until it clicks into place.
5 Push the booklet maker back into place, and then close the door.
Clearing jams 149
Troubleshooting
Network connection problems
Cannot open Embedded Web Server
Action Yes No
Step 1
Check if the printer is on.
Is the printer on?
Go to step 2. Turn on the printer.
Step 2
Make sure that the printer IP address is correct.
Notes:
• View the IP address on the home screen.
• An IP address appears as four sets of numbers separated by
periods, such as 123.123.123.123.
Is the printer IP address correct?
Go to step 3. Type the correct
printer IP address in
the address field.
Step 3
Check if you are using a supported browser:
• Internet Explorer version 11 or later
• Microsoft Edge
• Safari version 6 or later
• Google Chrome
TM
version 32 or later
• Mozilla Firefox version 24 or later
Is your browser supported?
Go to step 4. Install a supported
browser.
Step 4
Check if the network connection is working.
Is the network connection working?
Go to step 5. Contact your
administrator.
Step 5
Make sure that the cable connections to the printer and print server
are secure. For more information, see the documentation that
came with the printer.
Are the cable connections secure?
Go to step 6. Secure the cable
connections.
Step 6
Check if the web proxy servers are disabled.
Are the web proxy servers disabled?
Go to step 7. Contact your
administrator.
Troubleshooting 150
Action Yes No
Step 7
Access the Embedded Web Server.
Did the Embedded Web Server open?
The problem is
solved.
Contact
customer
support.
Unable to read
flash
drive
Action Yes No
Step 1
Check if the printer is not busy processing another print, copy,
scan, or fax job.
Is the printer ready?
Go to step 2. Wait for the printer to
finish processing the
other job.
Step 2
Check if the flash drive is supported. For more information, see
“Supported flash drives and file types” on page 43.
Is the
flash
drive supported?
Go to step 3. Insert a supported
flash drive.
Step 3
Remove, and then insert the flash drive.
Does the printer recognize the flash drive?
The problem is
solved.
Contact
customer
support.
Enabling the USB port
From the home screen, touch Settings > Network/Ports > USB > Enable USB Port.
Checking the printer connectivity
1 From the home screen, touch Settings > Reports > Network > Network Setup Page.
2 Check the first section of the network setup page, and confirm that the status is connected.
If the status is not connected, then the LAN drop may be inactive, or the network cable may be unplugged
or malfunctioning. Contact your administrator for assistance.
900.xy error
Turn o the printer, wait for about 10 seconds, and then turn on the printer.
Troubleshooting 151
Hardware options problems
Cannot detect internal option
Action Yes No
Step 1
Turn o the printer, wait for about 10 seconds, and then turn on the
printer.
Does the internal option operate correctly?
The problem is
solved.
Go to step 2.
Step 2
Print the Menu Settings Page, and then check if the internal option
appears in the Installed Features list.
Is the internal option listed in the menu settings page?
Go to step 4. Go to step 3.
Step 3
Check if the internal option is installed properly into the controller
board.
a Turn o the printer, and then unplug the power cord from the
electrical outlet.
b Make sure that the internal option is installed in the appropriate
connector in the controller board.
c Connect the power cord to the electrical outlet, and then turn
on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire
or electrical shock, connect the power cord to an
appropriately rated and properly grounded electrical outlet
that is near the product and easily accessible.
Does the internal option operate correctly?
The problem is
solved.
Go to step 4.
Step 4
a Check if the internal option is available in the print driver.
Note: If necessary, manually add the internal option in the
print driver to make it available for print jobs. For more
information, see
“Adding available options in the print driver”
on page 228.
b Resend the print job.
Does the internal option operate correctly?
The problem is
solved.
Contact
customer
support.
Defective flash detected
Try one or more of the following:
• Replace the defective flash memory.
• From the printer control panel, select Continue to ignore the message and continue printing.
Troubleshooting 152
• Cancel the current print job.
Not enough free space in flash memory for resources
Try one or more of the following:
• From the printer control panel, select Continue to clear the message and continue printing.
• Delete fonts, macros, and other data stored in the flash memory.
• Install flash memory with larger capacity.
Note: Downloaded fonts and macros that are not previously stored in the flash memory are deleted.
Unformatted flash detected
Try one or more of the following:
• From the control panel, select Continue to stop the defragmentation and continue printing.
• Format the flash memory.
Note: If the error message remains, then the flash memory may be defective and needs to be
replaced.
Issues with supplies
Non‑Lexmark supply
The printer has detected a non‑Lexmark supply or part installed in the printer.
Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-
party supplies or parts may aect the performance, reliability, or life of the printer and its imaging
components.
All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable
results if third-party supplies or parts are used. Imaging component usage beyond the intended life may
damage your Lexmark printer or associated components.
Warning—Potential Damage: Use of third-party supplies or parts can aect warranty coverage.
Damage caused by the use of third-party supplies or parts may not be covered by the warranty.
To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your
printer, from the control panel, press and hold X and # simultaneously for 15 seconds.
If you do not want to accept these risks, then remove the third-party supply or part from your printer and
install a genuine Lexmark supply or part. For more information, see
“Using genuine Lexmark parts and
supplies” on page 102.
If the printer does not print after pressing and holding X and # simultaneously for 15 seconds, then reset
the supply usage counter.
1 From the control panel, navigate to:
Settings > Device > Maintenance >
Configuration
Menu > Supply Usage And Counters
2 Select the part or supply that you want to reset, and then select Start.
Troubleshooting 153
3 Read the warning message, and then select Continue.
4 Press and hold X and # simultaneously for 15 seconds to clear the message.
Note: If you are unable to reset the supply usage counters, then return the item to the place of
purchase.
Paper feed problems
Envelope seals when printing
Action Yes No
Step 1
a Use an envelope that has been stored in a dry environment.
Note: Printing on envelopes with high moisture content can
seal the flaps.
b Send the print job.
Does the envelope seal when printing?
Go to step 2. The problem is
solved.
Step 2
a Make sure that paper type is set to Envelope.
From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
b Send the print job.
Does the envelope seal when printing?
Contact
customer
support.
The problem is
solved.
Collated printing does not work
Action Yes No
Step 1
a From the control panel, navigate to:
Settings > Print > Layout > Collate
b Tou ch On [1,2,1,2,1,2].
c Print the document.
Is the document collated correctly?
The problem is
solved.
Go to step 2.
Step 2
a From the document that you are trying to print, open the Print
dialog, and then select Collate.
b Print the document.
Is the document collated correctly?
The problem is
solved.
Go to step 3.
Troubleshooting 154
Action Yes No
Step 3
a Reduce the number of pages to print.
b Print the document.
Are the pages collated correctly?
The problem is
solved.
Contact
customer
support.
Tray linking does not work
Action Yes No
Step 1
a Check if the trays contain the same paper size and paper type.
b Check if the paper guides are positioned correctly.
c Print the document.
Do the trays link correctly?
The problem is
solved.
Go to step 2.
Step 2
a From the control panel, touch Settings > Paper > Tray
Configuration > Paper Size/Type
b Set the paper size and paper type to match the paper loaded
in the linked trays.
c Print the document.
Do the trays link correctly?
The problem is
solved.
Go to step 3.
Step 3
a Make sure that Tray Linking is set to Automatic. For more
information, see
“Linking trays” on page 33.
b Print the document.
Do the trays link correctly?
The problem is
solved.
Contact customer
support.
Check tray connection
Try one or more of the following:
• Turn o the printer, wait for about 10 seconds, and then turn it back on.
If the error occurs a second time, then:
1 Turn o the printer.
2 Unplug the power cord from the electrical outlet.
3 Remove the indicated tray.
4 Insert the tray.
Troubleshooting 155
5 Connect the power cord to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of
fire
or electrical shock, connect the
power cord to an appropriately rated and properly grounded electrical outlet that is near
the product and easily accessible.
6 Turn on the printer.
If the error occurs again, then:
1 Turn o the printer.
2 Unplug the power cord from the electrical outlet.
3 Remove the indicated tray.
4 Contact customer support.
• From the control panel, select Continue to clear the message and resume printing.
Paper frequently jams
Action Yes No
Step 1
a Remove the tray.
b Check if paper is loaded correctly.
Notes:
• Make sure that the paper guides are positioned correctly.
• Make sure that the stack height is below the maximum
paper fill indicator.
• Make sure to print on recommended paper size and type.
c Insert the tray.
d Print the document.
Do paper jams occur frequently?
Go to step 2. The problem is
solved.
Step 2
a From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
b Set the correct paper size and type.
c Print the document.
Do paper jams occur frequently?
Go to step 3. The problem is
solved.
Step 3
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Do paper jams occur frequently?
Contact
customer
support.
The problem is
solved.
Troubleshooting 156
Jammed pages are not reprinted
Action Yes No
a From the control panel, navigate to:
Settings > Device > Notifications > Jam Content Recovery
b In the Jam Recovery menu, select On or Auto.
c Print the document.
Are the jammed pages reprinted?
The problem is
solved.
Contact
customer
support.
Printing problems
Confidential
and other held documents do not print
Action Yes No
Step 1
a From the control panel, check if the documents appear in the
Held Jobs list.
Note: If the documents are not listed, then print the
documents using the Print and Hold options.
b Print the documents.
Are the documents printed?
The problem is
solved.
Go to step 2.
Step 2
The print job may contain a formatting error or invalid data.
• Delete the print job, and then send it again.
• For PDF files, generate a new file, and then print the
documents.
Are the documents printed?
The problem is
solved.
Go to step 3.
Troubleshooting 157
Action Yes No
Step 3
If you are printing from the Internet, then the printer may be reading
the multiple job titles as duplicates.
For Windows users
a Open the Printing Preferences dialog.
b From the Print and Hold section, select Keep duplicate
documents.
c Enter a PIN.
d Resend the print job.
For Macintosh users
a Save and name each job dierently.
b Send the job individually.
Are the documents printed?
The problem is
solved.
Go to step 4.
Step 4
a Delete some held jobs to free up printer memory.
b Resend the print job.
Are the documents printed?
The problem is
solved.
Go to step 5.
Step 5
a Add printer memory.
b Resend the print job.
Are the documents printed?
The problem is
solved.
Contact
customer
support.
Slow printing
Action Yes No
Step 1
Make sure that the printer cable is securely connected to the
printer and to the computer, print server, option, or other network
device.
Is the printer printing slow?
Go to step 2. The problem is
solved.
Step 2
a Make sure that the printer is not in Quiet Mode.
From the home screen, touch Settings > Device > Maintenance
> Configuration Menu > Device Operations > Quiet Mode.
b Print the document.
Is the printer printing slow?
Go to step 3. The problem is
solved.
Troubleshooting 158
Action Yes No
Step 3
a Depending on your operating system, specify the print
resolution from the Printing Preferences or Print dialog.
b Set the resolution to 2400 Image Q.
c Print the document.
Is the printer printing slow?
Go to step 4. The problem is
solved.
Step 4
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. From the home screen, touch Settings > Paper >
Tray
Configuration
> Paper Size/Type.
• Heavier paper prints more slowly.
• Paper narrower than letter, A4, and legal may print more
slowly.
b Print the document.
Is the printer printing slow?
Go to step 5. The problem is
solved.
Step 5
a Make sure that the printer settings for texture and weight match
the paper being loaded.
From the home screen, touch Settings > Paper > Media
Configuration > Media Types.
Note: Rough paper texture and heavy paper weight may print
more slowly.
b Print the document.
Is the printer printing slow?
Go to step 6. The problem is
solved.
Step 6
Remove held jobs.
Is the printer printing slow?
Go to step 7. The problem is
solved.
Troubleshooting 159
Action Yes No
Step 7
a Make sure that the printer is not overheating.
Notes:
• Allow the printer to cool down after a long print job.
• Observe the recommended ambient temperature for the
printer. For more information, see
“Selecting a location
for the printer” on page 11.
b Print the document.
Is the printer printing slow?
Contact
customer
support.
The problem is
solved.
Print jobs do not print
Action Yes No
Step 1
a From the document you are trying to print, open the Print
dialog, and then check if you have selected the correct printer.
b Print the document.
Is the document printed?
The problem is
solved.
Go to step 2.
Step 2
a Check if the printer is on.
b Resolve any error messages that appear on the display.
c Print the document.
Is the document printed?
The problem is
solved.
Go to step 3.
Step 3
a Check if the ports are working and if the cables are securely
connected to the computer and the printer.
For more information, see the setup documentation that came
with the printer.
b Print the document.
Is the document printed?
The problem is
solved.
Go to step 4.
Step 4
a Turn o the printer, wait for about 10 seconds, and then turn on
the printer.
b Print the document.
Is the document printed?
The problem is
solved.
Go to step 5.
Troubleshooting 160
Action Yes No
Step 5
a Remove, and then reinstall the print driver.
b Print the document.
Is the document printed?
The problem is
solved.
Contact
customer
support.
Print quality is poor
Blank or white pages
Note: Before solving the problem, print the print quality test pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Action Yes No
Step 1
a Inspect the test pages to determine which color is aected.
b Remove, and then reinstall the photoconductor unit.
Warning—Potential Damage: Do not expose the
photoconductor unit to direct light for more than one minute.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum. Doing so may
aect
the quality of
future print jobs.
c Print the document.
Is the printer still printing blank or white pages?
Go to step 2. The problem is
solved.
Step 2
a Clean the printhead lens.
b Print the document.
Is the printer still printing blank or white pages?
Go to step 3. The problem is
solved.
Step 3
a Replace the photoconductor unit.
b Print the document.
Is the printer still printing blank or white pages?
Contact
customer
support.
The problem is
solved.
Troubleshooting 161
Dark print
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Perform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust
b Print the document.
Is the print too dark?
Go to step 2. The problem is
solved.
Step 2
a Depending on your operating system, reduce toner darkness
from the Printing Preferences or Print dialog.
Note: You can also change the setting on the printer control
panel. Navigate to:
Settings > Print > Quality > Toner Darkness
b Print the document.
Is the print too dark?
Go to step 3. The problem is
solved.
Step 3
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
b Print the document.
Is the print too dark?
Go to step 4. The problem is
solved.
Troubleshooting 162
Action Yes No
Step 4
Check if the paper has texture or rough finishes.
Are you printing on textured or rough paper?
Go to step 5. Go to step 6.
Step 5
a Replace textured or rough paper with plain paper.
b Print the document.
Is the print too dark?
Go to step 6. The problem is
solved.
Step 6
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the print too dark?
Contact
customer
support.
The problem is
solved.
Ghost images
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Load the tray with the correct paper type.
b Print the document.
Do ghost images appear on prints?
Go to step 2. The problem is
solved.
Troubleshooting 163
Action Yes No
Step 2
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
b Print the document.
Do ghost images appear on prints?
Go to step 3. The problem is
solved.
Step 3
a Perform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust
b Print the document.
Do ghost images appear on prints?
Go to step 4. The problem is
solved.
Step 4
a Remove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
b Print the document.
Do ghost images appear on prints?
Contact
customer
support.
The problem is
solved.
Gray or colored background
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Troubleshooting 164
Action Yes No
Step 1
a Perform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust
b Print the document.
Does gray or colored background appear on prints?
Go to step 2. The problem is
solved.
Step 2
a Remove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
b Print the document.
Does gray or colored background appear on prints?
Contact
customer
support.
The problem is
solved.
Incorrect margins
Action Yes No
Step 1
a Adjust the paper guides to the correct position for the paper
loaded.
b Print the document.
Are the margins correct?
The problem is
solved.
Go to step 2.
Step 2
a Set the paper size from the control panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
b Print the document.
Are the margins correct?
The problem is
solved.
Go to step 3.
Troubleshooting 165
Action Yes No
Step 3
a Depending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
Note: Make sure that the setting matches the paper loaded.
b Print the document.
Are the margins correct?
The problem is
solved.
Contact
customer
support.
Light print
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Perform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust
b Print the document.
Is the print light?
Go to step 2. The problem is
solved.
Step 2
a Depending on your operating system, increase toner darkness
from the Printing Preferences or Print dialog.
Note: You can also change the setting on the printer control
panel. Navigate to:
Settings > Print > Quality > Toner Darkness
b Print the document.
Is the print light?
Go to step 3. The problem is
solved.
Troubleshooting 166
Action Yes No
Step 3
a Turn o Color Saver.
From the control panel, navigate to:
Settings > Print > Quality > Color Saver
b Print the document.
Is the print light?
Go to step 4. The problem is
solved.
Step 4
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
b Print the document.
Is the print light?
Go to step 5. The problem is
solved.
Step 5
Check if paper has texture or rough finishes.
Are you printing on textured or rough paper?
Go to step 6. Go to step 7.
Step 6
a Replace textured or rough paper with plain paper.
b Print the document.
Is the print light?
Go to step 7. The problem is
solved.
Step 7
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the print light?
Go to step 8. The problem is
solved.
Troubleshooting 167
Action Yes No
Step 8
a Remove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
b Print the document.
Is the print light?
Contact
customer
support.
The problem is
solved.
Missing colors
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Action Yes No
a Remove the toner cartridge of the missing color.
b Remove the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
c Remove, and then insert the developer unit of the missing color.
d Insert the imaging kit.
e Insert the toner cartridge.
f Print the document.
Are some colors missing on prints?
Contact
customer
support.
The problem is
solved.
Troubleshooting 168
Mottled print and dots
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
Check the printer for leaked toner contamination.
Is the printer free of leaked toner?
Go to step 2. Contact
customer
support.
Step 2
a From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
b Check if the paper size and paper type settings match the
paper loaded.
Note: Make sure that paper does not have texture or rough
finishes.
Do the settings match?
Go to step 4. Go to step 3.
Step 3
a Depending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Note: Make sure that the settings match the paper loaded.
b Print the document.
Is the print mottled?
Go to step 4. The problem is
solved.
Step 4
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the print mottled?
Go to step 5. The problem is
solved.
Troubleshooting 169
Action Yes No
Step 5
a Remove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
b Print the document.
Is the print mottled?
Contact
customer
support.
The problem is
solved.
Paper curl
Action Yes No
Step 1
a Adjust the guides in the tray to the correct position for the paper
loaded.
b Print the document.
Is the paper curled?
Go to step 2. The problem is
solved.
Step 2
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
b Print the document.
Is the paper curled?
Go to step 3. The problem is
solved.
Troubleshooting 170
Action Yes No
Step 3
Print on the other side of the paper.
a Remove paper, flip it over, and then reload paper.
b Print the document.
Is the paper curled?
Go to step 4. The problem is
solved.
Step 4
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the paper curled?
Contact
customer
support.
The problem is
solved.
Print crooked or skewed
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Adjust the paper guides in the tray to the correct position for
the paper loaded.
b Print the document.
Is the print crooked or skewed?
Go to step 2. The problem is
solved.
Step 2
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the print crooked or skewed?
Go to step 3. The problem is
solved.
Troubleshooting 171
Action Yes No
Step 3
a Check if the paper loaded is supported.
Note: If paper is not supported, then load a supported paper.
b Print the document.
Is the print crooked or skewed?
Contact
customer
support.
The problem is
solved.
Solid color or black images
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Action Yes No
a Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
b Print the document.
Is the printer printing solid color or black images?
Contact
customer
support.
The problem is
solved.
Text or images cut o
Troubleshooting 172
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Adjust the paper guides in the tray to the correct position for
the paper loaded.
b Print the document.
Are text or images cut
o?
Go to step 2. The problem is
solved.
Step 2
a Depending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
b Print the document.
Are text or images cut o?
Go to step 3. The problem is
solved.
Step 3
a Remove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
b Print the document.
Are text or images cut o?
Contact
customer
support.
The problem is
solved.
Toner easily rubs o
Troubleshooting 173
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
b Print the document.
Does toner easily rub o?
Go to step 2. The problem is
solved.
Step 2
a Check if the paper weight is supported.
Note: If paper weight is not supported, then load a supported
one.
b Print the document.
Does toner easily rub o?
Go to step 3. The problem is
solved.
Step 3
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Does toner easily rub o?
Contact
customer
support.
The problem is
solved.
Uneven print density
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Troubleshooting 174
Action Yes No
a Remove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
b Print the document.
Is the print density uneven?
Contact
customer
support.
The problem is
solved.
Horizontal dark lines
Notes:
• Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to navigate through the settings.
• If horizontal dark lines keep appearing on the prints, then see the “Repeating defects” topic.
Action Yes No
Step 1
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
b Print the document.
Do dark lines appear on prints?
Go to step 2. The problem is
solved.
Troubleshooting 175
Action Yes No
Step 2
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Print the document.
Do dark lines appear on prints?
Go to step 3. The problem is
solved.
Step 3
a Remove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
b Print the document.
Do dark lines appear on prints?
Contact
customer
support.
The problem is
solved.
Horizontal white lines
Notes:
• Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to navigate through the settings.
• If horizontal white lines keep appearing on your prints, then see the “Repeating defects” topic.
Troubleshooting 176
Action Yes No
Step 1
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
b Print the document.
Do horizontal white lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
a Remove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light can cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
b Print the document.
Do horizontal white lines appear on prints?
Contact
customer
support.
The problem is
solved.
Vertical white lines
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Troubleshooting 177
Action Yes No
Step 1
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
b Print the document.
Do vertical white lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
Check if you are using the recommended paper type.
a Load the paper source with the recommended paper type.
b Print the document.
Do vertical white lines appear on prints?
Go to step 3. The problem is
solved.
Step 3
a Remove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
b Print the document.
Do vertical white lines appear on prints?
Contact
customer
support.
The problem is
solved.
Repeating defects
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Troubleshooting 178
Action Yes No
a Using the Print Quality Test Pages, measure the distance
between the repeating defects on the aected color page.
b Check if the repeating defects match any of the following
measurements:
Imaging kit
• 94.20 mm (3.71 in.)
• 29.80 mm (1.17 in.)
• 23.20 mm (0.91 in.)
Developer unit
• 43.90 mm (1.73 in.)
• 45.50 mm (1.79 in.)
Transfer module
• 37.70 mm (1.48 in.)
• 78.50 mm (3.09 in.)
• 55 mm (2.17 in.)
Fuser
• 79.80 mm (3.14 in.)
• 94.30 mm (3.71 in.)
Do the repeating defects match any of the measurements?
Take note of the
distance, and then
contact
customer
support.
Take note of the
distance, and then
contact
customer
support.
The printer is not responding
Action Yes No
Step 1
Check if the power cord is connected to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or
electrical shock, connect the power cord to an appropriately
rated and properly grounded electrical outlet that is near the
product and easily accessible.
Is the printer responding?
The problem is
solved.
Go to step 2.
Step 2
Check if the electrical outlet is turned o by a switch or breaker.
Is the electrical outlet turned o by a switch or breaker?
Turn on the switch or
reset the breaker.
Go to step 3.
Step 3
Check if the printer is on.
Is the printer on?
Go to step 4. Turn on the printer.
Troubleshooting 179
Action Yes No
Step 4
Check if the printer is in Sleep or Hibernate mode.
Is the printer in Sleep or Hibernate mode?
Press the power
button to wake the
printer.
Go to step 5.
Step 5
Check if the cables connecting the printer and the computer are
inserted to the correct ports.
Are the cables inserted to the correct ports?
Go to step 6. Insert the cables to
the correct ports.
Step 6
Turn o the printer, install the hardware options, and then turn on
the printer.
For more information, see the documentation that came with the
option.
Is the printer responding?
The problem is
solved.
Go to step 7.
Step 7
Install the correct print driver.
Is the printer responding?
The problem is
solved.
Go to step 8.
Step 8
Turn o the printer, wait for about 10 seconds, and then turn on the
printer.
Is the printer responding?
The problem is
solved.
Contact
customer
support.
Job prints from the wrong tray or on the wrong paper
Action Yes No
Step 1
a Check if you are printing on the correct paper.
b Print the document.
Is the document printed on the correct paper?
Go to step 2. Load the correct
paper size and paper
type.
Troubleshooting 180
Action Yes No
Step 2
a Depending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Note: You can also change the settings on the printer control
panel. Navigate to:
Settings > Paper > Tray
Configuration
> Paper Size/Type
b Make sure that the settings match the paper loaded.
c Print the document.
Is the document printed on the correct paper?
The problem is
solved.
Go to step 3.
Step 3
a Check if the trays are linked.
For more information, see
“Linking trays” on page 33.
b Print the document.
Is the document printed from the correct tray?
The problem is
solved.
Contact
customer
support.
Color quality problems
Adjusting toner darkness
1 From the home screen, touch Settings > Print > Quality.
2 Adjust the toner darkness.
3 Apply the changes.
Modifying the colors in printed output
1 From the home screen, touch Settings > Print > Quality > Advanced Imaging > Color Correction.
2 In the Color Correction menu, touch Manual > Color Correction Content.
3 Choose the appropriate color conversion setting.
Troubleshooting 181
Object type Color conversion tables
RGB Image
RGB Text
RGB Graphics
• Vivid—Produces brighter, more saturated colors and may be
applied to all incoming color formats.
• sRGB Display—Produces an output that approximates the colors
shown on a computer monitor. Black toner usage is optimized for
printing photographs.
• Display‑True Black—Produces an output that approximates the
colors shown on a computer monitor. This setting uses only black
toner to create all levels of neutral gray.
• sRGB Vivid—Provides an increased color saturation for the sRGB
Display color correction. Black toner usage is optimized for
printing business graphics.
• O
CMYK Image
CMYK Text
CMYK Graphics
• US CMYK—Applies color correction to approximate the
Specifications
for Web
Oset
Publishing (SWOP) color output.
• Euro CMYK—Applies color correction to approximate Euroscale
color output.
• Vivid CMYK—Increases the color saturation of the US CMYK color
correction setting.
•
O
FAQ about color printing
What is RGB color?
RGB color is a method of describing colors by indicating the amount of red, green, or blue used to produce
a certain color. Red, green, and blue light can be added in various amounts to produce a large range of colors
observed in nature. Computer screens, scanners, and digital cameras use this method to display colors.
What is CMYK color?
CMYK color is a method of describing colors by indicating the amount of cyan, magenta, yellow, and black
used to reproduce a particular color. Cyan, magenta, yellow, and black inks or toners can be printed in various
amounts to produce a large range of colors observed in nature. Printing presses, inkjet printers, and color
laser printers create colors in this manner.
How is color specified in a document to be printed?
Software programs are used to specify and modify the document color using RGB or CMYK color
combinations. For more information, see the software program Help topics.
How does the printer know what color to print?
When printing a document, information describing the type and color of each object is sent to the printer and
is passed through color conversion tables. Color is translated into the appropriate amounts of cyan, magenta,
yellow, and black toner used to produce the color you want. The object information determines the application
of color conversion tables. For example, it is possible to apply one type of color conversion table to text while
applying a dierent color conversion table to photographic images.
Troubleshooting 182
What is manual color correction?
When manual color correction is enabled, the printer employs user‑selected color conversion tables to
process objects. Manual color correction settings are specific to the type of object being printed (text,
graphics, or images). It is also specific to how the color of the object is specified in the software program
(RGB or CMYK combinations). To apply a dierent color conversion table manually, see
“Modifying the colors
in printed output” on page 181.
If the software program does not specify colors with RGB or CMYK combinations, then manual color correction
is not useful. It is also not eective if the software program or the computer operating system controls the
adjustment of colors. In most situations, setting the Color Correction to Auto generates preferred colors for
the documents.
How can I match a particular color (such as a corporate logo)?
From the printer Quality menu, nine types of Color Samples sets are available. These sets are also available
from the Color Samples page of the Embedded Web Server. Selecting any sample set generates
multiple‑page prints consisting of hundreds of colored boxes. Each box contains a CMYK or RGB combination,
depending on the table selected. The observed color of each box is obtained by passing the CMYK or RGB
combination labeled on the box through the selected color conversion table.
By examining Color Samples sets, you can identify the box with color closest to the color being matched.
The color combination labeled on the box can then be used for modifying the color of the object in a software
program. For more information, see the software program Help topics. Manual color correction may be
necessary to use the selected color conversion table for the particular object.
Selecting which Color Samples set to use for a particular color‑matching problem depends on:
• The Color Correction setting being used (Auto, O, or Manual)
• The type of object being printed (text, graphics, or images)
• How the color of the object is specified in the software program (RGB or CMYK combinations)
If the software program does not specify colors with RGB or CMYK combinations, then the Color Samples
pages are not useful. Additionally, some software programs adjust the RGB or CMYK combinations specified
in the program through color management. In these situations, the printed color may not be an exact match
of the Color Samples pages.
The print appears tinted
Action Yes No
Step 1
Perform Color Adjust.
a From the home screen, touch Settings > Print > Quality >
Advanced Imaging > Color Adjust.
b Print the document.
Does the print appear tinted?
Go to step 2. The problem is
solved.
Troubleshooting 183
Action Yes No
Step 2
Perform Color Balance.
a From the home screen, touch Settings > Print > Quality >
Advanced Imaging > Color Balance.
b Adjust the settings.
c Print the document.
Does the print appear tinted?
Contact
customer
support.
The problem is
solved.
Contacting customer support
Before contacting customer support, make sure to have the following information:
• Printer problem
• Error message
• Printer model type and serial number
Go to
http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals,
support documentation, drivers, and other downloads.
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries
or regions, go to
http://support.lexmark.com.
Troubleshooting 184
Upgrading and migrating
Hardware
Available internal options
• Memory card
– DDR3 DIMM
– Flash memory
• Fonts
– Application cards
• Forms and Bar Code
• PRESCRIBE
• IPDS
• Lexmark Internal Solutions Port (ISP)
– MarkNet N8370 Wireless Print Server
– IEEE 1284‑B Parallel Card
– RS‑232C Serial Card
Installing a memory card
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1 Turn o the printer.
2 Unplug the power cord from the electrical outlet.
Upgrading and migrating 185
3 Using the screwdriver stored inside door A, remove the connector cover from the rear of the printer.
4 If the printer has a filter cover, then remove the cover.
5 Remove the controller board access cover.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board components or
connectors.
Upgrading and migrating 186
6 Remove the controller board shield.
Upgrading and migrating 187
7 Unpack the memory card.
Warning—Potential Damage: Avoid touching the connection points along the edge of the card.
8 Insert the memory card until it clicks into place.
9 Attach the shield, and then attach the access cover.
10 Attach the connector cover.
11 If you removed a filter cover, then attach the cover.
12 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Installing a printer hard disk
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1 Turn o the printer.
2 Unplug the power cord from the electrical outlet.
Upgrading and migrating 188
3 Using the screwdriver stored inside door A, remove the connector cover from the rear of the printer.
4 If the printer has a filter cover, then remove the cover.
5 Remove the controller board access cover.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board components or
connectors.
Upgrading and migrating 189
6 Remove the controller board shield.
7 Unpack the printer hard disk.
Upgrading and migrating 190
8 Attach the hard disk, and then connect the hard disk interface cable to the controller board.
9 Attach the shield, and then attach the access cover.
10 Attach the connector cover.
11 If you removed a filter cover, then attach the cover.
12 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Upgrading and migrating 191
Installing an optional card
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1 Turn o the printer.
2 Unplug the power cord from the electrical outlet.
3 Using the screwdriver stored inside door A, remove the connector cover from the rear of the printer.
Upgrading and migrating 192
4 If the printer has a filter cover, then remove the cover.
5 Remove the controller board access cover.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board components or
connectors.
Upgrading and migrating 193
6 Remove the controller board shield.
7 Unpack the optional card.
Warning—Potential Damage: Avoid touching the connection points along the edge of the card.
8 Push the card firmly into place.
Note: The entire length of the connector on the card must touch and be
flush
against the controller
board.
Warning—Potential Damage: Improper installation of the card may cause damage to the card and the
controller board.
9 Attach the shield, and then attach the access cover.
10 Attach the connector cover.
Upgrading and migrating 194
11 If you removed a filter cover, then attach the cover.
12 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Installing a wireless print server
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1 Turn o the printer.
2 Unplug the power cord from the electrical outlet.
3 Using the screwdriver stored inside door A, remove the controller board access cover.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board components or
connectors.
Upgrading and migrating 195
4 Remove the controller board shield.
Upgrading and migrating 196
5 Open the port access door.
6 Remove the option slot cover.
Note: Using a Phillips screwdriver, remove the screw. Lift the cover, and then pull it out completely.
7 Unpack the wireless print server, and then pass it through the option slot.
Upgrading and migrating 197
8 Attach the thumbscrews.
9 Connect the wireless print server to the controller board.
Upgrading and migrating 198
10 Reattach the shield, and then reattach the access cover.
11 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Installing the 2 x 500‑ or 2500‑sheet tray
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see
www.lexmark.com/multifunctionprinters.
1 Turn o the printer.
2 Unplug the power cord from the electrical outlet, and then from the printer.
3 Unpack the tray, and then remove all packing material.
Upgrading and migrating 199
4 Attach the stabilizing feet to the tray, and then remove the adhesive cover.
5 Using the side handles, align the printer with the tray, and then lower the printer into place.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may
require two or more people to lift it safely.
Upgrading and migrating 200
6 Using the screwdriver stored inside door A, remove the connector cover from the rear of the printer.
Upgrading and migrating 201
7 Connect the tray connector to the printer.
8 Open trays 2 and 3.
Upgrading and migrating 202
9 Secure the tray to the printer with the locking clips and metal bracket.
• Front
• Rear
10 Close the trays, and then attach the connector cover.
11 Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
12 Turn on the printer.
Add the tray in the print driver to make it available for print jobs. For more information, see
“Adding available
options in the print driver” on page 228.
Upgrading and migrating 203
When installing hardware options, follow this order of installation.
• 2 x 500‑ or 2500‑sheet tray
• Printer
• Staple
finisher
Installing the 3000‑sheet tray
Note: The 3000‑sheet tray is only supported if the 2 x 500‑ or 2500‑sheet tray is installed.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see
www.lexmark.com/multifunctionprinters.
1 Turn o the printer.
2 Unplug the power cord from the electrical outlet, and then from the printer.
3 Unpack the tray.
Upgrading and migrating 204
4 Using the screwdriver stored inside door A, disconnect the 2 x 500‑ or 2500‑sheet tray cable from the rear
of the printer.
5 Open trays 2 and 3.
Upgrading and migrating 205
6 Remove the metal brackets and the locking clip that secure the 2 x 500‑ or 2500‑sheet tray to the printer.
• Front
• Rear
7 Close the trays.
8 Using the side handles, remove the printer from the 2 x 500‑ or 2500‑sheet tray.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may
require two or more people to lift it safely.
Upgrading and migrating 206
9 Remove the stabilizing feet from the tray.
Upgrading and migrating 207
10 Remove the adhesive covers.
11 Open the tray, and then remove the mounting bracket and rail covers.
Upgrading and migrating 208
12 Attach the side mounting brackets to the tray, and then insert the guide plate into the rail.
13 Attach the rail, and then attach the mounting bracket and rail covers.
14 Close the tray.
Upgrading and migrating 209
15 Using the side handles, align the printer with the tray, and then lower the printer into place.
16 Align the 3000‑sheet tray with the printer, and then attach the mounting post.
Upgrading and migrating 210
17 Secure the tray cable with the clamp.
Upgrading and migrating 211
18 Connect the tray cable to the printer.
19 Attach the tray cable cover.
Upgrading and migrating 212
20 Slide the tray until it clicks into place.
21 Attach the stabilizing feet to the printer.
Upgrading and migrating 213
22 Connect the 2 x 500‑ or 2500‑sheet tray connector to the printer.
23 Open trays 2 and 3, and then secure the 2 x 500‑ or 2500‑sheet tray to the printer with the locking clips
and metal bracket.
• Front
Upgrading and migrating 214
• Rear
24 Close the trays.
25 Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
26 Turn on the printer.
Add the tray in the print driver to make it available for print jobs. For more information, see
“Adding available
options in the print driver” on page 228.
When installing hardware options, follow this order of installation.
• 3000‑sheet tray
• Printer
• Staple finisher
Upgrading and migrating 215
Installing the staple finisher
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see
www.lexmark.com/multifunctionprinters.
1 Turn o the printer.
2 Unplug the power cord from the electrical outlet, and then from the printer.
3 Unpack the staple finisher.
Note: Remove the tag but keep the screw for use in
step 11.
4 Remove the standard bin.
Upgrading and migrating 216
5 Remove the adhesive cover, and then remove the paper bail.
6 Using the screwdriver stored inside door A, remove the covers for the paper guide sensor and slide rail.
Upgrading and migrating 217
7 Remove the paper guides.
8 Attach the sensor cover.
Upgrading and migrating 218
9 Insert the finisher.
10 Secure the
finisher
to the printer.
Note: Use the screw that came with the finisher.
Upgrading and migrating 219
11 Attach the
finisher
slide rail cover.
Note: Use the screws that came with the finisher.
12 Remove the filter cover.
Note: This step is applicable only in some printer models.
Upgrading and migrating 220
13 Connect the
finisher
cable to the printer.
14 Reattach the filter cover.
Note: This step is applicable only in some printer models.
Upgrading and migrating 221
15 Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of
fire
or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power
strips, multioutlet extenders, or UPS devices. The power capacity of these types of accessories can
be easily overloaded by a laser printer and may result in a risk of fire, property damage, or poor
printer performance.
16 Turn on the printer.
Add the finisher in the print driver to make it available for print jobs. For more information, see
“Adding
available options in the print driver” on page 228.
Installing the staple, hole punch or booklet finisher
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see
www.lexmark.com/multifunctionprinters.
1 Turn o the printer.
2 Unplug the power cord from the electrical outlet, and then from the printer.
3 Remove the publications holder from the side or rear of the printer.
4 Unpack the staple, hole punch or booklet finisher.
Upgrading and migrating 222
5 Remove the standard bin, and then remove the paper bail.
6 Using the screwdriver stored inside door A, remove the paper guides.
7 Insert the paper transport.
Note: Use the screws that came with the finisher.
Upgrading and migrating 223
8 Attach the finisher to the printer.
Upgrading and migrating 224
9 Insert the staple cartridge into the finisher until it clicks into place.
10 Remove the
filter
cover.
Note: This step is applicable only in some printer models.
Upgrading and migrating 225
11 Connect the
finisher
cable to the printer.
12 Reattach the filter cover.
Note: This step is applicable only in some printer models.
Upgrading and migrating 226
13 Secure the cable.
14 Insert the bins.
Notes:
• Use the screws that came with the finisher.
• When inserting bin 2, avoid moving the bracket.
• Bin 3 is supported only in the booklet
finisher.
15 Attach the publications holder, and then attach the clamp.
Upgrading and migrating 227
16 Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of
fire
or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power
strips, multioutlet extenders, or UPS devices. The power capacity of these types of accessories can
be easily overloaded by a laser printer and may result in a risk of fire, property damage, or poor
printer performance.
17 Turn on the printer.
Add the finisher in the print driver to make it available for print jobs. For more information, see
“Adding
available options in the print driver” on page 228.
Software
Installing the printer software
1 Obtain a copy of the software installer package.
• From the software CD that came with your printer.
• Go to http://support.lexmark.com, and then select your printer and operating system.
2 Run the installer, and then follow the instructions on the computer screen.
3 For Macintosh users, add the printer.
Note: Obtain the printer IP address from the home screen.
Adding available options in the print driver
For Windows users
1 Open the printers folder.
2 Select the printer you want to update, and then do either of the following:
• For Windows 7 or later, select Printer properties.
• For earlier versions, select Properties.
3 Navigate to the Configuration tab, and then select Update Now ‑ Ask Printer.
4 Apply the changes.
For Macintosh users
1 From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.
2 Navigate to the list of hardware options, and then add any installed options.
3 Apply the changes.
Upgrading and migrating 228
Firmware
Exporting or importing a configuration file
You can export the configuration settings of your printer into a text file, and then import the file to apply the
settings to other printers.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 From the Embedded Web Server, click Export Configuration or Import Configuration.
3 Follow the instructions on the screen.
4 If the printer supports applications, then do the following:
a Click Apps > select the application >
Configure
.
b Click Export or Import.
Updating firmware
Some applications require a minimum device firmware level to operate correctly.
For more information on updating the device
firmware,
contact your Lexmark representative.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Device > Update Firmware.
3 Browse to the flash file.
4 Click Upload.
Upgrading and migrating 229
Notices
Product information
Product name:
Lexmark CS921de; Lexmark CS923de; Lexmark CS927de printers
Machine type:
5059
Model(s):
130, 530
Edition notice
September 2022
The following paragraph does not apply to any country where such provisions are inconsistent with local
law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in later editions. Improvements or changes in the
products or the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to
make these available in all countries in which it operates. Any reference to a product, program, or service is
not intended to state or imply that only that product, program, or service may be used. Any functionally
equivalent product, program, or service that does not infringe any existing intellectual property right may be
used instead. Evaluation and
verification
of operation in conjunction with other products, programs, or services,
except those expressly designated by the manufacturer, are the user’s responsibility.
For Lexmark technical support, go to
http://support.lexmark.com.
For information on Lexmark's privacy policy governing the use of this product, go to
www.lexmark.com/privacy.
For information on supplies and downloads, go to
www.lexmark.com.
© 2017 Lexmark International, Inc.
All rights reserved.
GOVERNMENT END USERS
The Software Program and any related documentation are "Commercial Items," as that term is
defined
in 48
C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are
used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R.
227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software
Notices 230
Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only
those rights as are granted to all other end users pursuant to the terms and conditions herein.
Trademarks
Lexmark and the Lexmark logo are trademarks or registered trademarks of Lexmark International, Inc. in the
United States and/or other countries.
Google Cloud Print, Google Chrome, Android, and Google Play are trademarks of Google LLC.
Macintosh, App Store, Safari, and AirPrint are trademarks of Apple Inc., registered in the U.S. and other countries.
Use of the Works with Apple badge means that an accessory has been designed to work
specifically
with the
technology identified in the badge and has been certified by the developer to meet Apple performance
standards.
The Mopria® word mark is a registered and/or unregistered trademark of Mopria Alliance, Inc. in the United
States and other countries. Unauthorized use is strictly prohibited.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s
designation of a set of printer commands (language) and functions included in its printer products. This printer
is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used
in various application programs, and that the printer emulates the functions corresponding to the commands.
PostScript is a registered trademark of Adobe Systems Incorporated in the United States and/or other countries.
Wi-Fi® and Wi-Fi Direct® are registered trademarks of Wi-Fi Alliance®.
All other trademarks are the property of their respective owners.
Licensing notices
All licensing notices associated with this product can be viewed from the CD:\NOTICES directory of the
installation software CD.
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO
9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing One-sided: 51 (CS921, CS927); 53
(CS923)
Two-sided: 53 (CS921, CS927); 54
(CS923)
Scanning N/A
Copying N/A
Ready 25 (CS921, CS927); 26 (CS923)
Values are subject to change. See www.lexmark.com for current values.
Notices 231
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo
signifies
specific
recycling programs and procedures for electronic products in countries of the
European Union. We encourage the recycling of our products.
If you have further questions about recycling options, visit the Lexmark Web site at
www.lexmark.com for your
local sales oce phone number.
India E-Waste notice
This product complies with the India E-Waste (Management and Handling) Rules, 2011, which prohibit use of
lead, mercury, hexavalent chromium, polybrominated biphenyls, or polybrominated diphenyl ethers in
concentrations exceeding 0.1％ by weight and 0.01% by weight for cadmium, except for the exemption set in
Schedule II of the Rules.
Product disposal
Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local
authorities for disposal and recycling options.
Returning Lexmark cartridges for reuse or recycling
The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse
or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or
demanufactured for recycling. The boxes used to return the cartridges are also recycled.
To return Lexmark cartridges for reuse or recycling, do the following:
1 Go to www.lexmark.com/recycle.
2 Select the product that you want to recycle.
Notices 232
Static sensitivity notice
This symbol identifies static-sensitive parts. Do not touch the areas near these symbols without first touching
a metal surface in an area away from the symbol.
To prevent damage from electrostatic discharge when performing maintenance tasks such as clearing paper
jams or replacing supplies, touch any exposed metal frame of the printer before accessing or touching interior
areas of the printer even if the symbol is not present.
ENERGY STAR
Any Lexmark product bearing the ENERGY STAR
®
emblem on the product or on a start-up screen is
certified
to
comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as of the date of manufacture.
Temperature information
Ambient operating temperature 10 to 30°C (50 to 86°F)
Shipping temperature -10 to 40°C (14 to 104°F)
Storage temperature and relative humidity -10 to 40°C (14 to 104°F)
15 to 85% RH
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for
Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements
of IEC 60825-1: 2014.
Class I laser products are not considered to be hazardous. The laser system and printer are designed so there
is never any human access to laser radiation above a Class I level during normal operation, user maintenance,
or prescribed service conditions. The printer has a non-serviceable printhead assembly that contains a laser
with the following specifications:
Class IIIb (3b) AlGaAs
Nominal output power (milliwatts): 25
Notices 233
Wavelength (nanometers): 770–800, 775–800
Laser advisory label
The following laser notice label is
axed
to the printer:
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Mode Description Power consumption (Watts)
Printing The product is generating hard‑copy output from electronic
inputs.
One-sided: 575 (CS921, CS927); 1050
(CS923)
Two-sided: 650 (CS921, CS927); 1000
(CS923)
Copy The product is generating hard‑copy output from hard‑copy
original documents.
N/A
Scan The product is scanning hard‑copy documents. N/A
Notices 234
Mode Description Power consumption (Watts)
Ready The product is waiting for a print job. 140 (CS921, CS927); 200 (CS923)
Sleep Mode The product is in a high‑level energy‑saving mode. 1.02 (CS921, CS927); 2.11 (CS923)
Hibernate The product is in a low‑level energy‑saving mode. 0.2
O The product is plugged into an electrical outlet, but the power
switch is turned o.
0
The power consumption levels listed in the previous table represent time-averaged measurements.
Instantaneous power draws may be substantially higher than the average.
Values are subject to change. See
www.lexmark.com for current values.
Sleep Mode
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by
lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged
after this product is not used for a
specified
period of time, called the Sleep Mode Timeout.
Factory default Sleep Mode Timeout for this product (in minutes): 15
By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes.
If the print speed is less than or equal to 30 pages per minute, then you can set the timeout only up to 60
minutes. Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the
response time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but
uses more energy.
Hibernate Mode
This product is designed with an ultra‑low power operating mode called Hibernate mode. When operating in
Hibernate Mode, all other systems and devices are powered down safely.
The Hibernate mode can be entered in any of the following methods:
• Using the Hibernate Timeout
• Using the Schedule Power modes
Factory default Hibernate Timeout for this product in all countries or regions 3 days
The amount of time the printer waits after a job is printed before it enters Hibernate mode can be
modified
between one hour and one month.
O mode
If this product has an o mode which still consumes a small amount of power, then to completely stop product
power consumption, disconnect the power supply cord from the electrical outlet.
Total energy usage
It is sometimes helpful to estimate the total product energy usage. Since power consumption claims are
provided in power units of Watts, the power consumption should be multiplied by the time the product spends
Notices 235
in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's
energy usage.
Applicability of Regulation (EU) 2019/2015 and (EU) 2019/2020
Per Commission Regulation (EU) 2019/2015 and (EU) 2019/2020, the light source contained within this product
or its component is intended to be used for Image Capture or Image Projection only, and is not intended for
use in other applications.
Federal Communications Commission (FCC) compliance information
statement
This product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part
15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
The FCC Class A limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at his own expense.
The manufacturer is not responsible for any radio or television interference caused by using other than
recommended cables or by unauthorized changes or
modifications
to this equipment. Unauthorized changes
or modifications could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing
device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach
or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a
violation of FCC regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
Telephone: (859) 232–2000
E-mail: [email protected]
Industry Canada compliance statement
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Standard ICES-003.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe A est conforme aux exigences de la norme canadienne relative aux
équipements pouvant causer des interférences NMB-003.
Notices 236
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,
and 2011/65/EU on the approximation and harmonization of the laws of the Member States relating to
electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits, and
on the restrictions of use of certain hazardous substances in electrical and electronic equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön
fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the
Directives is available upon request from the Authorized Representative or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
This product satisfies the Class A limits of EN 55022 and EN55032 and safety requirements of EN 60950‑1 or
EN 62368-1.
Japanese VCCI notice
Notice to users of Class A products in Brazil
Este produto não é apropriado para uso em ambientes domésticos, pois poderá causar interferências
eletromagnéticas que obrigam o usuário a tomar medidas necessárias para minimizar estas interferências.
Radio interference notice
Warning
This is a product that complies with the emission requirements of EN55022 and EN55032 Class A limits and
immunity requirements of EN55024. This product is not intended to be used in residential/domestic
environments.
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case
the user may be required to take adequate measures.
Notices 237
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,
LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER
PRINTERS
Lexmark International, Inc., Lexington, KY
This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the
country-specific warranty information that came with your product.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale,
from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”
Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
—Is, during normal use, free from defects in material and workmanship
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for
repair or replacement (at Lexmark's option).
If this product is a feature or option, this statement applies only when that feature or option is used with the
product for which it was intended. To obtain warranty service, you may be required to present the feature or
option with the product.
If you transfer this product to another user, warranty service under the terms of this statement is available to
that user for the remainder of the warranty period. You should transfer proof of original purchase and this
statement to that user.
Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12
months later provided that the warranty period for any supplies and for any maintenance items included with
the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser
Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is
available are substantially consumed when the printer displays a “Life Warning” or “Scheduled Maintenance”
message for such item.
To obtain warranty service you may be required to present proof of original purchase. You may be required to
deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark
designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the
Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of
the Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a
repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal
obligations, restrictions, liens, and encumbrances.
Notices 238
As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the
latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized
products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized
use of genuine Lexmark products will not be impacted.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable
storage media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area
contact Lexmark on the World Wide Web.
Remote technical support is provided for this product throughout its warranty period. For products no longer
covered by a Lexmark warranty, technical support may not be available or only be available for a fee.
Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of
prints produced by any product.
Warranty service does not include repair of failures caused by:
—Modification or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS
OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS
OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND
SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW
ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL
APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT
TO CHANGE AT ANY TIME WITHOUT NOTICE.
Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance
or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover
actual damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the
product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or
damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL
LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER
ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the
possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
Notices 239
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's
and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers
are intended beneficiaries of this limitation.
Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or
limitation of incidental or consequential damages, so the limitations or exclusions contained above may not
apply to you.
This limited warranty gives you
specific
legal rights. You may also have other rights that vary from state to state.
Notices 240
Index
Numerics
2500‑sheet tray
loading 28
3000‑sheet tray
loading 30
900.xy error 151
A
activating Voice Guidance 22
adding contacts 20
adding groups 20
adding hardware options
print driver 228
adding internal options
print driver 228
adjusting default volume
headphone 23
speaker 22
adjusting speech rate
Voice Guidance 22
adjusting the brightness
printer display 128
adjusting the brightness of the
printer display 128
adjusting toner darkness 181
AirPrint
using 41
Android device
printing from 40
attaching cables 14
available internal options 185
avoiding paper jams 130
B
basic printer configuration 12
black developer maintenance kit
ordering parts 103
blank pages 161
bookmarks
creating 19
creating folders for 19
C
cables
Ethernet 14
USB 14
canceling a print job
from the computer 45
from the printer control
panel 45
cannot open Embedded Web
Server 150
card stock
loading 32
changing the printer port settings
after installing ISP 97
changing the wallpaper 18
Check tray connection 155
checking the printer
connectivity 151
checking the status of parts and
supplies 102
cleaning
exterior of the printer 98
interior of the printer 98
cleaning the printer 98
cleaning the printhead lens 99
CMY developer kit
ordering parts 103
collated printing does not
work 154
color correction 181
color quality, troubleshooting
print appears tinted 183
confidential print jobs 43
printing from a Macintosh
computer 44
printing from Windows 44
configuring Eco‑Mode setting 19
configuring Eco‑Settings 19
configuring
supply
notifications 104
connecting a mobile device
to the printer wireless
network 96
connecting the printer
to a wireless network 95
connecting to a wireless network
using PIN method 96
using Push Button method 96
conserving supplies 128
contacting customer support 184
contacts
adding 20
deleting 21
editing 20
control panel
using 15
creating bookmarks 19
creating folders
for bookmarks 19
customer support
contacting 184
customizing the display 18
D
deactivating the Wi‑Fi
network 97
default headphone volume
adjusting 23
default speaker volume
adjusting 22
Defective
flash
detected 152
deleting contacts 21
deleting groups 21
directory list
printing 45
Display Customization
using 18
documents, printing
from a computer 40
from a mobile device 40
E
Eco‑Settings
configuring 19
editing contacts 20
editing groups 20
emission notices 231, 236, 237
emptying the hole punch
box 100
enabling Magnification mode 22
enabling personal identification
numbers 23
enabling spoken passwords 23
enabling the USB port 151
enabling Wi‑Fi Direct 96
encrypting
printer hard disk 93
envelopes
loading 32
environmental settings 128
Index 241
erasing
printer memory 92
erasing hard disk memory 92
erasing printer memory 93
Ethernet port 14
exporting a configuration file
using the Embedded Web
Server 229
F
factory default settings
restoring 93
FAQ about color printing 182
finding
more information about
the printer 10
firmware card 185
firmware, updating 229
flash drive
printing from 42
font sample list
printing 45
fully configured printer 12
fuser maintenance kit
ordering parts 103
G
genuine Lexmark parts and
supplies 102
Google Cloud Print
using 40
groups
adding 20
deleting 21
editing 20
H
hard disk
installing 188
hard disk memory
erasing 92
hardware options
installing 199, 204, 216, 222
hardware options, adding
print driver 228
HCF rollers maintenance kit
ordering parts 103
held jobs 43
printing from a Macintosh
computer 44
printing from Windows 44
Hibernate mode
configuring 128
hole punch box
emptying 100
home screen
customizing 18
using 16
home screen icons 16
displaying 18
I
icons on the home screen
showing 18
identifying jam locations 131
importing a configuration file
using the Embedded Web
Server 229
indicator light
understanding the status 16
installing
hard disk 188
wireless print server 195
installing 2 x 500‑ or 2500‑sheet
tray 199
installing a printer hard disk 188
installing options
memory card 185
optional card 192
installing the 3000‑sheet
tray 204
installing the printer
software 228
installing the staple finisher 216
installing the staple, hole punch
or booklet finisher 222
internal option is not
detected 152
internal options
firmware card 185
memory card 185
internal options, adding
print driver 228
J
jam, clearing
2 x 500‑sheet tray 132
3000‑sheet tray 137
booklet finisher 138, 148
duplex unit 132
fuser 132
multipurpose feeder 132
optional tray 136
staple finisher 142, 144
staple, hole punch finisher 146
jams
avoiding 130
K
keyboard on the display
using 24
L
Lexmark Mobile Print
using 40
linking trays 33
loading
card stock 32
transparencies 32
trays 25
loading envelopes
multipurpose feeder 32
loading paper
multipurpose feeder 32
loading specialty media
multipurpose feeder 32
loading the 2500‑sheet tray 28
loading the 3000‑sheet tray 30
loading trays 25
locating jam areas 131
locating the security slot 92
M
Magnification mode
enabling 22
maintenance kit
ordering 103
managing screen saver 18
manual color correction 181
memory card 185
installing 185
menu
802.1x 79
About this Printer 56
Accessibility 52
Bin Configuration 68
Confidential Print Setup 87
Configuration Menu 53
Device 90
Disk Encryption 88
Eco‑Mode 48
Erase Temporary Data Files 89
Ethernet 75
Index 242
Finishing 58
Flash Drive Print 69
Google Cloud Print 82
Help 91
HTML 66
HTTP/FTP Settings 80
Image 66
Information Sent to Lexmark 51
IPSec 78
Job Accounting 62
Layout 57
Local Accounts 84
Login Restrictions 87
LPD Configuration 80
Manage Permissions 83
Media Types 68
Menu Settings Page 90
Miscellaneous 89
Network 90
Network Overview 71
Notifications 48
Out of Service Erase 56
PCL 64
PDF 63
PostScript 63
Power Management 51
Preferences 47
Print 90
Quality 60
Remote Operator Panel 48
Restore Factory Defaults 53
Restrict external network
access 82
Schedule USB Devices 84
Security Audit Log 85
Setup 59
SNMP 77
Solutions LDAP Settings 89
TCP/IP 76
Tray Configuration 67
Troubleshooting 91
Universal Setup 67
USB 81
Visible Home Screen Icons 56
Wi‑Fi Direct 82
XPS 63
menu map 46
Menu Settings Page
printing 17
menus
Wireless 72
mobile device
printing from 40, 41
modifying color output 181
Mopria Print Service 40
moving the printer 11, 127
multipurpose feeder
loading 32
N
navigating the screen
using gestures 23
navigating the screen using
gestures 23
noise emission levels 231
nonvolatile memory
erasing 92
Non‑Lexmark supply 153
non‑volatile memory 93
Not enough free space in flash
memory for resources 153
notices 231, 232, 233, 234, 235,
236, 237
O
optional card
installing 192
optional tray
installing 199, 204
ordering
photoconductor unit 103
ordering supplies
staple cartridges 103
toner cartridges 102
waste toner bottle 103
P
paper
Universal size setting 25
paper jam in door C 132
paper jam in door D 136
paper jam in the 3000‑sheet
tray 137
paper jam in the booklet
finisher 138
paper jam in the multipurpose
feeder 132
paper jam in the staple
finisher 142
paper jam, clearing
2 x 500‑sheet tray 132
3000‑sheet tray 137
booklet finisher 138
duplex unit 132
fuser 132
multipurpose feeder 132
optional tray 136
staple finisher 142
paper jams
avoiding 130
location 131
paper size
setting 25
paper sizes
supported 34
paper type
setting 25
paper types
supported 37
parts status
checking 102
personal identification number
method 96
personal identification numbers
enabling 23
photoconductor unit
ordering 103
replacing 108
power button light
understanding the status 16
power cord socket 14
power save modes
configuring 128
print appears tinted 183
print driver
hardware options, adding 228
print job
canceling from the
computer 45
canceling from the printer
control panel 45
print jobs not printed 160
Print Quality Test Pages 91
print quality troubleshooting
blank pages 161
crooked print 171
dark print 162
ghost images on prints 163
gray or colored
background 164
horizontal dark lines 175
horizontal white lines 176
light print 166
missing colors 168
Index 243
mottled print and dots 169
paper curl 170
repeating defects 178
skewed print 171
solid color or black images 172
text or images cut o 172
toner easily rubs o 173
uneven print density 174
vertical white lines 177
white pages 161
print troubleshooting
collated printing does not
work 154
confidential and other held
documents do not print 157
envelope seals when
printing 154
incorrect margins 165
jammed pages are not
reprinted 157
job prints from the wrong
tray 180
job prints on the wrong
paper 180
paper frequently jams 156
print jobs do not print 160
slow printing 158
tray linking does not work 155
unable to read flash drive 151
printer
minimum clearances 11
selecting a location 11
shipping 128
printer configurations 12
printer display
adjusting the brightness 128
printer hard disk
encrypting 93
printer hard disk memory 93
printer information
finding 10
printer is not responding 179
printer memory
erasing 92
printer menus 46
printer messages
Check tray connection 155
Defective flash detected 152
Non‑Lexmark supply 153
Not enough free space in flash
memory for resources 153
Unformatted flash detected 153
printer options troubleshooting
cannot detect internal
option 152
printer port settings
changing 97
printer settings
restoring factory default 93
printer software
installing 228
printer status 16
printer wireless network
connecting a mobile device
to 96
printhead lens
cleaning 99
printing
directory list 45
font sample list 45
from a computer 40
from a flash drive 42
from a mobile device 40, 41
from an Android device 40
Menu Settings Page 17
using Google Cloud Print 40
using Mopria Print Service 40
using Wi‑Fi Direct 41
printing a directory list 45
printing a font sample list 45
printing a network setup
page 151
printing confidential and other
held jobs
from a Macintosh computer 44
from Windows 44
printing from a computer 40
printing from a flash drive 42
Push Button method 96
R
recycling
Lexmark packaging 129
Lexmark products 129
repeat print jobs 43
printing from a Macintosh
computer 44
printing from Windows 44
repeating defects 178
replacing a photoconductor
unit 108
replacing a toner cartridge 105
replacing parts
feed roller 113
pick roller 113
separator roller 113
transfer belt 118
transfer roller 121
replacing supplies
staple cartridge 123, 124, 126
waste toner bottle 112
replacing the pick, feed, and
separator rollers 113
replacing the staple cartridge in
the booklet finisher 126
replacing the staple cartridge in
the staple finisher 123
replacing the staple cartridge in
the staple, hole punch
finisher 124
replacing the transfer roller 121
replacing the waste toner
bottle 112
reserve print jobs
printing from a Macintosh
computer 44
printing from Windows 44
resetting
supply usage counters 153
resetting the supply usage
counters 153
running a slideshow 18
S
safety information 7, 8, 9
scheduling power modes 19
securing printer memory 93
security slot
locating 92
selecting a location for the
printer 11
serial printing
setting up 98
setting the paper size 25
setting the paper type 25
setting the Universal paper
size 25
setting up serial printing 98
shipping the printer 128
Sleep mode
configuring 128
slow printing 158
spoken passwords
enabling 23
staple cartridge
replacing 123, 124, 126
Index 244
staple cartridges
ordering 103
staple finisher
installing 216
staple jam in the booklet
finisher 148
staple jam in the staple
finisher 144
staple jam in the staple, hole
punch finisher 146
staple jam, clearing
booklet finisher 148
staple finisher 144
staple, hole punch finisher 146
staple, hole punch or booklet
finisher
installing 222
statement of volatility 93
storing print jobs 43
supplies
conserving 128
supplies status
checking 102
supplies, ordering
photoconductor unit 103
staple cartridges 103
waste toner bottle 103
supply notifications
configuring 104
supply usage counters
resetting 153
supported file types 43
supported flash drives 43
supported paper sizes 34
supported paper types 37
supported paper weights 39
T
toner cartridge
replacing 105
toner cartridges
ordering 102
toner darkness
adjusting 181
transfer belt
replacing 118
transfer belt maintenance kit
ordering parts 103
transfer roller
replacing 121
transparencies
loading 32
trays
linking 33
loading 25
unlinking 33
troubleshooting
900.xy error 151
cannot open Embedded Web
Server 150
FAQ about color printing 182
printer is not responding 179
troubleshooting, color quality
print appears tinted 183
troubleshooting, print
collated printing does not
work 154
confidential and other held
documents do not print 157
envelope seals when
printing 154
incorrect margins 165
jammed pages are not
reprinted 157
job prints from the wrong
tray 180
job prints on the wrong
paper 180
paper frequently jams 156
print jobs do not print 160
slow printing 158
tray linking does not work 155
troubleshooting, print quality
blank pages 161
crooked print 171
dark print 162
ghost images on prints 163
gray or colored
background 164
horizontal dark lines 175
horizontal white lines 176
light print 166
missing colors 168
mottled print and dots 169
paper curl 170
repeating defects 178
skewed print 171
solid color or black images 172
text or images cut o 172
toner easily rubs o 173
uneven print density 174
vertical white lines 177
white pages 161
troubleshooting, printer options
cannot detect internal
option 152
U
unable to read flash drive
troubleshooting, print 151
Unformatted flash detected 153
Universal paper size
setting 25
unlinking trays 33
updating firmware 229
USB port
enabling 151
USB ports 14
using Display Customization 18
using genuine Lexmark parts and
supplies 102
using the control panel 15
using the home screen 16
V
verify print jobs 43
printing from a Macintosh
computer 44
printing from Windows 44
virtual keyboard
using 24
Voice Guidance
activating 22
speech rate 22
Voice Guidance speech rate
adjusting 22
volatile memory 93
erasing 92
W
waste toner bottle
ordering 103
replacing 112
white pages 161
Wireless menu 72
wireless network
connecting the printer to 95
Wi‑Fi Protected Setup 96
wireless networking 95
wireless print server
installing 195
Wi‑Fi Direct 96
printing from a mobile
device 41
Index 245
