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38 TROUBLESHOOTING
Excessive sudsing Too much detergent or incorrect detergent
• HE detergents are formulated specifically for HE (High-Efficiency) washers and contain
suds reducing agents. Only use detergent with the HE (High-Efficiency) logo.
• For detergent quantities refer to About Detergent Use in OPERATION. If sudsing or
detergent residue continues to be an issue, add an extra rinse.
Washer will not turn
on.
Power cord is not properly plugged in.
• Make sure that the plug is plugged securely into a grounded, 3-prong, 120-VAC, 60 Hz
outlet.
House fuse is blown, circuit breaker has tripped, or power outage has occurred.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a
circuit overload, have it corrected by a qualified election.
NOTE
• If the washer stopped during a cycle due to a loss of power, the washer will resume the
cycle where it stopped when the power is restored.
Wash cycle time is
longer than usual.
The washer automatically adjusts the wash time for the amount of laundry, water
pressure and other operating conditions.
• This is normal. The washer adjusts the cycle time automatically to provide optimal results
for the selected cycle. The time remaining shown in the display is only an estimate. The
actual time may vary.
Washer will not
operate.
Control panel has powered off due to inactivity.
• This is normal. Press the Power button to turn on the washer.
Washer is unplugged.
• Make sure that the power cord is plugged securely into an electrical outlet.
Water supply is turned off.
• Turn both hot and cold faucets fully on.
Controls are not set properly.
• Make sure that the cycle was set correctly, close the door and press the Start/Pause
button to start the wash cycle.
Lid or drawer is open.
• Close the lid and drawer and make sure that nothing is caught under the lid preventing it
from closing completely.
Circuit breaker/fuse is tripped/blown.
• Check house circuit breakers/fuses. Replace the fuses or reset the breaker. The washer
should be on a dedicated branch circuit.
Control needs to be reset.
• Press the Power button. Then reselect the desired cycle and press the Start/Pause button.
Start/Pause button was not pressed after the cycle was set.
• Press the Power button. Then reselect the desired cycle and press the Start/Pause button.
The appliance is turned off if the Start/Pause button is not pressed within a certain time.
Extremely low water pressure.
• Check another faucet in the house to make sure that household water pressure is
adequate.
Washer is too cold.
• If the washer has been exposed to temperatures below freezing for an extended period of
time, allow it to warm up before pressing the Power button. Otherwise, the display will not
come on.
Problem Possible Cause & Solution
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