OWNER’S MANUAL
INSTALLATION INSTRUCTIONS
General Recommendations:
Read installation and maintenance instructions, thoroughly before
installation.
Be sure to use proper tools and always wear personal safety
accessories for your protection.
Warning: The enclosed cut-out template is provided as a guide
only and should be checked against actual sink to determine
correct fit. Metal edges may be sharp. Use gloves when
handling.
Long-Life Care
Ancona Stainless Steel Sinks are easy to keep looking new, longer
with minimal care. For best results, always rinse with a mild soap
and wipe after each use. Rub lightly with soft cloth in the direction of
the grain line on a regular basis. To avoid damage and discoloration
to the sink surface never use a steel wool or scouring pad.
Tools and Materials needed:
- Tape Measure
- Pencil (NOT ink)
- Putty knife
- Scissors
- Adjustable wrenches
- Sealant drill and 1/2” (or larger) drill bits
- Silicone Adhesive Sealant Rags
- Denatured Alcohol
- Ear Protection
- Eye Protection
- Gloves
- Hacksaw/Jigsaw
- Mounting Clips (included)
- Cut-out template (included)
TOP-MOUNT INSTALLATION
Please carefully read complete instructions before beginning
installation.
Note: These instructions are for installation with solid surface,
composite material countertops. Ancona recommends
professional countertop installers, customer is responsible
for damage to the countertop or sink during installation.
1. Unpack the new sink and check the contents of the materials
supplied: sink, mounting brackets, and cut-out template
(depending on model).
2. Preparing the countertop:
- Place the template (B) on the countertop. Ensure the template (B)
is centered on the counter so that it is parallel to the counter edge
and that the installation hole will not
interfere with the structure of the
cabinet.
- Tape the template (B) to the
countertop to keep it in place and
trace the outline on the template (B)
with a pencil.
3. Cutting the installation hole:
Drill a pilot hole and cut the countertop opening. Use the
appropriate cutting tool for the surface you are cutting.
4. Preparing the sink:
- Place the sink (A) into the installation hole to verify the fit. Adjust
the cut-out if necessary.
- Place the sink (A) upside down and align the bottom edge with
waterproofing strip.
TOP-MOUNT INSTALLATION
5. Attaching the mounting clips:
Attach the top-mount clips (AA) to the sink (A).
6. Installing the sink:
- Apply silicone sealant (not included) around the underside and
lip of the sink (A).
- Carefully lower the sink (A) into the counter.
- Tighten the screws on the top-mount clips (AA) evenly until the
sink (A) is flush with the counter. Do not over-tighten.
- Wipe excess sealant with a rag.
7. Connect drain and water supply according to manufactures
instruction.
UNDERMOUNT INSTALLATION
Please carefully read complete instructions before beginning
installation.
Note: These instructions are for installation with solid surface,
composite material countertops. Ancona recommends
professional countertop installers, customer is responsible
for damage to the countertop or sink during installation.
1. Unpack the new sink and check the contents of the materials
supplied: sink, mounting brackets, and cut-out template
(depending on model).
2. Position cut-out sink template as desired and trace it on the
countertop.
3. Locate and drill the clearance hole inside the cut-out line.
4. Cut the countertop opening by carefully following the line traced
from the template according to the countertop manufacturer’s
instructions.
5. Drill faucet holes and install faucet according to manufacturer’s
installation instruction.
6. Locate and drill the mounting holes (following the countertop
manufacturer’s instructions) as shown below.
Holes should allow even spacing of mounting bracket around the
sink.
7. Fasten mounting clip to countertop loosely.
Fastener
Screws
Countertop
UNDERMOUNT INSTALLATION
8. Clean underside of the countertop and around cut-out area,
making sure area is smooth and free of defects.
9. Apply a bead of sealant to the rim of sink, near the inside edge.
Be careful not to miss or skip any area.
10. Carefully lift sink squarely under counter top cut-out. Press
firmly on sink to form seal and seat sink.
Using a damp cloth, immediately wipe any excess sealant from
edge of sink.
Do not smear or spread any excess sealant on counter top or sink.
11. Turn all mounting bracket so they fit over sink rim. Check
alignment of sink in cut out, adjust alignment as necessary. Tighten
fasteners to secure sink.
12. Connect water supply lines to the faucet and complete the
faucet installation. Connect drain assembly, hand tighten first to
check alignment. Secure joint for water-tight assembly.
CARE AND MAINTENANCE
ALWAYS:
- Clean everyday by thoroughly rinsing with a mild soap and warm water
and wipe dry. Some chemicals such as chlorides may corrode stainless
steel, make sure you rinse the surface immediately.
- Rub lightly with a soft cloth in the direction of grain lines on a regular
basis for additional preventive cleaning.
- Keep the sink free of any standing water as this can cause a buildup of
mineral deposit, which can affect the appearance of your sink.
- Any stubborn stains should be removed by scrubbing in the direction of
the grain with a mild abrasive such as Comet.
- Always rinse the sink after using any cleaning agent and wipe dry. Clean
any mineral deposits built up over time with a mild solution of vinegar and
water followed by a thorough flushing with water. Towel dry after each
use to prevent mineral deposits from building up on the surface of the
sink.
- Remove any scratches with a Scotch-brite pad and cleaning agent
rubbing in the direction of the grain.
NOT RECOMMENDED FOR MIRROR FINISH.
NEVER:
- Leave water spots, steel cookware, utensils, wet sponges, cloths or
cleaning pads in the sink for lengthy periods; iron particles often develop
rust spots in the stainless steel surface.
- Use a steel wool or scoring pad as it damages the sink surface and
causes discoloration.
- Rub the sink across the stainless steel finish lines.
- Let household cleaning agents or bleach sit in your sink for long period
of time as this may ruin the finish of your sink.
- Leave rubber mats, sponges, or cleaning pads in the sink for long
period of time as this may ruin the finish of your sink.
- Use any drain cleaning products containing sulfuric acid or hydrochloric
acid as this will attach the sink. Silver cleaners can also contain acids that
will damage the sink surface.
- Use the inside of the sink as cutting surface.
- Use a steel wool pad to clean your sink.
ANCONA LIMITED LIFETIME
WARRANTY
This Ancona Sink product (the “Product”) is warranted by AMS, in the manner fully set forth below, to be free from
defects in material and workmanship and to operate properly in accordance with specifications, provided that it is
used under the normal operating conditions and for ordinary home use and service in Canada and the USA.
AMS provides a limited lifetime warranty on manufacturing defects in material and workmanship for its Products.
This warranty applies to the initial domestic installation only and only to the original owner/purchaser. Proof of
purchase (original sales receipt) must be made available to AMS for all warranty claims. This limited warranty does
not apply to commercial installations. The warranty for commercial installations is 90 days.
AMS will repair or replace at no charge excluding shipping and labour costs any sink that has been proven to be
defective under normal residential use (or, if the Product is no longer available, replace the defective Product with
a comparable Product of equal or greater value). This lifetime limited warranty DOES NOT apply to any defects or
damages caused by, installation, alterations, accidents, negligence, abuse, misuse, environmental factors or lack
of proper maintenance. Chips, scratches and stains are not considered manufacturing defects, and this warranty
DOES NOT apply to chips scratches and stains that occur with normal use. The limited lifetime warranty excludes
labour costs and all shipping costs to and from the manufacturer and will be the responsibility of the purchaser.
AMS is not liable for any damage to persons or property incurred in the installation and/or removal of the sink. AMS
will not be responsible for the cost of repair or replacement of any materials used in the installation of the sink
including but not limited to tiles, granite, marble, etc. This warranty excludes any accessories that are included with
the sink including basket strainers.
AMS’S SOLE OBLIGATION AND THE CUSTOMER’S SOLE REMEDY FOR ANY DEFECTIVE PRODUCT OR
PART THEREOF SHALL BE LIMITED TO THE REPAIR AND REPLACEMENT THEREOF. AMS’S ENTIRE
AGGREGATE LIABILITY UNDER THE WARRANTY SHALL NOT EXCEED THE ORIGINAL PURCHASE PRICE
OF THIS PRODUCT (EXCEPT WHERE AMS, IN ITS SOLE DISCRETION, DECIDES TO REPLACE THE
PRODUCT WITH A PRODUCT OF GREATER VALUE).
PRIOR TO RETURNING ANY PRODUCT TO AMS, THE CUSTOMER MUST FIRST OBTAIN A RETURN
AUTHORIZATION NUMBER AND SHIPPING INSTRUCTIONS FROM AMS (AN “AUTHORIZATION”) BY
CALLING THE FOLLOWING NUMBER: 1-800-350-4562.
After having obtained an Authorization from AMS, the customer should promptly ship the Product to the address
specified in the Authorization with the following documentation:
- a complete description of the problem;
- the Product model number;
- the date and location of Product purchase; and
- the original sales receipt to be valid.
This Warranty does not cover and AMS shall not be responsible for: (i) service calls to correct the installation of the
Product, to instruct the customer on how to use the Product or any other customer education; (ii) accessory parts,
such as strainers; (iii) service outside the covered service area and (iv) labour costs associated with the removal,
shipping and reinstallation cost or other contingent expenses.
Damages caused by accident, fire, lightning, brown-out, leaking, superior force, improper installation, handling or
operation, error, use for non-domestic purposes, shipping damage, negligence, abuse, misuse, unauthorized
repair, whether performed by the customer or a third party, or improper care or maintenance WILL IMMEDIATELY
RENDER THIS WARRANTY NULL AND VOID AND AMS WILL BE RELIEVED FROM ITS OBLIGATION TO
WARRANT THE PRODUCT.
AMS WILL NOT BE LIABLE FOR DAMAGES TO PERSONS OR PROPERTY IN CONNECTION WITH THE
INSTALLATION, REPAIR OR REPLACEMENT OF THE PRODUCT, NOR FOR ANY INDIRECT, SPECIAL,
PUNITIVE, EXEMPLARY, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSSES, INJURY OR COSTS OF
ANY NATURE, INCLUDING, WITHOUT LIMITATION, LOSS OF USE OR MALFUNCTION RELATING TO THIS
PRODUCT. THIS WARRANTY IS NOT TRANSFERABLE OR ASSIGNABLE TO ANY PERSON.
SAVE AS HEREIN PROVIDED, THERE ARE NO OTHER WARRANTIES, CONDITIONS, REPRESENTATIONS
OR GUARANTEES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, MADE OR INTENDED BY AMS OR ITS
AUTHORIZED DISTRIBUTORS.
Some provinces or states may not allow limitations on the exclusion or limitation of incidental or consequential
damages, so these limitations and exclusions may not entirely apply to certain customers. Any provision in the
Warranty which is unenforceable in any province or state shall be ineffective to the extent of such unenforceability,
without invalidating the remaining provisions or affecting the validity or enforceability of such provisions in any
other province or state.
This Warranty gives the customer specific legal rights, and the customer may also have rights which vary based on
state, province or country. For service and assistance, please call: 1-800-350-4562, or email us at: service@anco-
nahome.com
2020-05-12 V3
