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WiFi
ActionPossible causesProblem
Connect the dishwasher to your
wireless network. See the
chapter WiFi connection.
The dishwasher is not
connected to your wireless
network.
The dishwasher's network
symbol does not appear on
the display.
Activate WiFi connection.WiFi connection is deactivated.
See Turn off existing WiFi / Turn
on existing WiFi in the chapter
WiFi connection.
Check that the router is
connected to the internet.
The dishwasher cannot access
your wireless network. Or the
router is not connected to the
internet.
Connection setup
Failed
Make sure your wireless network
is using 2.4 GHz and is visible.
Try moving the router closer to
the dishwasher if the signal is
too weak.
See also troubleshooting at
www.connectlife.io.
If the problem persists, contact
your nearest Customer Care
Center.
Check that the router is
connected to the internet.
Your smartphone/tablet is not
connected to your wireless
network. Or the router is not
connected to the internet.
Add device
Failed
Check that your
smartphone/tablet is connected
to your wireless network.
See also troubleshooting at
www.connectlife.io.
If the problem persists, contact
your nearest Customer Care
Center.
Activate WiFi connection.WiFi connection is deactivated.The dishwasher is shown as
disconnected in the Connect
Life app.
See Turn off existing WiFi / Turn
on existing WiFi in the chapter
WiFi connection.
See also troubleshooting at
www.connectlife.io.
If the problem persists, contact
your nearest Customer Care
Center.
41
Troubleshooting
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