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Your Tripp Lite product is covered by the warranty described in this manual. A variety of
Extended Warranty and On-Site Service Programs are also available from Tripp Lite. For
more information on service, visit www.tripplite.com/support. Before returning your
product for service, follow these steps:
1. Review the installation and operation procedures in this manual to insure that the
service problem does not originate from a misreading of the instructions.
2. If the problem continues, do not contact or return the product to the dealer. Instead,
visit www.tripplite.com/support.
3. If the problem requires service, visit www.tripplite.com/support and click the “Request
Return (RMA)” link. From here you can request a Returned Material Authorization
(RMA) number, which is required for service. This simple on-line form will ask for your
unit’s model and serial numbers, along with other general purchaser information. The
RMA number, along with shipping instructions will be emailed to you. Any damages
(direct, indirect, special or consequential) to the product incurred during shipment to
Tripp Lite or an authorized Tripp Lite service center are not covered under warranty.
Products shipped to Tripp Lite or an authorized Tripp Lite service center must have
transportation charges prepaid. Mark the RMA number on the outside of the
package. If the product is within its warranty period, enclose a copy of your sales
receipt. Return the product for service using an insured carrier to the address given
to you when you request the RMA.
Service
2-Year Limited Warranty
TRIPP LITE warrants its products to be free from defects in materials and workmanship for a period of two years from the date of
initial purchase. TRIPP LITE’s obligation under this warranty is limited to repairing or replacing (at its sole option) any such defective
products. To obtain service under this warranty, you must obtain a Returned Material Authorization (RMA) number from TRIPP LITE or
an authorized TRIPP LITE service center. Products must be returned to TRIPP LITE or an authorized TRIPP LITE service center with
transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and
place of purchase. This warranty does not apply to equipment which has been damaged by accident, negligence or misapplication or
has been altered or modified in any way. This warranty applies only to the original purchaser who must have properly registered the
product within 10 days of purchase.
EXCEPT AS PROVIDED HEREIN, TRIPP LITE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some states do not permit limitation or exclusion of implied
warranties; therefore, the aforesaid limitation(s) or exclusion(s) may not apply to the purchaser.
EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL TRIPP LITE BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE. Specifically, TRIPP LITE is not liable for any costs, such as lost profits or revenue, loss of equipment, loss of use of
equipment, loss of software, loss of data, costs of substitutes, claims by third parties, or otherwise.
Product Registration
Visit www.tripplite.com/warranty today to register your new Tripp Lite product. You'll be automatically entered into a drawing for a
chance to win a FREE Tripp Lite product!*
* No purchase necessary. Void where prohibited. Some restrictions apply. See website for details.
Warranty and Product Registration
15-12-402-933510.indb 5 1/18/2016 12:45:54 PM
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