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400011451105
TROUBLESHOOTING
Your machine could occasionally fail to work. Before contacting the Technical Assistance Service, make sure that the problem cannot be easily solved using the following list.
Anomalies Possible causes / Solution
The machine does not switch on.
The appliance is not plugged into the socket fully, or not enough to make contact.
There is no power to the socket, or the fuse has blown in the mains plug.
The wash cycle does not start.
The door is not closed properly.
The ON/OFF button has not been pressed.
The START/PAUSE button has not been pressed.
The water tap has not been turned on to allow water to ow into the machine.
A delayed start has been set.
The machine does not ll with water
(“H2O” appears on the display).
The water inlet hose is kinked.
The water inlet hose is not connected to the water supply.
The water pressure is too low.
The water tap has not been turned on to allow water to ow into the machine.
There is no water supply to the house.
The inlet valve lter is blocked.
The START/PAUSE button has not been pressed.
The machine continuously lls with water
and continually drains away or Water left
in the drum or Stuck on wash.
The top of the drain hose is too low - It must be tted at a height between 65 and 100 cm from the oor.
The drain hose is connected incorrectly to the sink trap allowing water to run into the machine, the drain hose
must be positioned higher than the bottom of the sink to prevent water owing down the drain hose.
The end of the drain hose has been pushed too far down the standpipe, the ‘U’ bracket should be tted 100
mm from the end of the drain hose.
The machine does not drain or spin - (error
lights ashing).
The Pump lter is blocked.
The drain hose is kinked.
New Installation - The blanking cap or spigot has not been removed if connected under a sink.
The drain hose or sink trap is blocked.
The machine does spin.
The ‘Spin’ Speed is set to “OFF”.
The machine does not heat or poor wash results.
The ‘Temperature’ is set to “OFF”.
The programme takes too long.
Programme times will vary due to water pressure, the incoming water temperature and if the wash load
goes out of balance. This will increase the programme times accordingly.
The Display sticks at one ‘time to end’
for more than 1 Minute or the Display
changes the estimated ‘Time to End’
during the programme.
The display time is for guidance only - it is not a precise time to nish and may vary.
The washing machine vibrates a lot during
the spin cycle.
The feet have not been adjusted, enabling the machine to rock.
New Installation - Either the Transit Bolts including the plastic spacers, or the Polystyrene Packaging have not
been removed when installing the machine.
The machine is trapped between cabinets and/or walls.
The load is in a slight out of balance condition and machine is spinning, but at a lower speed.
The machine is noisy.
There will always be some motor, pump and drum noise during spin.
The machine leaks from the
dispenser.
The dispenser drawer is blocked with detergent and requires cleaning.
The water pressure is too high and requires turning down - turn down the tap on the water supply pipe slightly and try again.
The machine is tilting forwards - It must be level when in its nal position.
The “Options” and START/PAUSE
indicator lights ash rapidly and the display
visualises an error code (e.g.: F-01, F-...).
Switch o the machine and unplug it, wait for approximately 1 minute and then switch back on again. If the
problem persists contact Technical Assistance Centre.
The machine smells. The machine requires a service wash. Run a auto clean wash cycle with detergent and no laundry.
The water level is too low when the
machine is washing.
The water level is correct if it can be seen at the bottom of the door.
There is too much foam.
The detergent is not suitable for machine washing (it should display the text
‘for washing machines’ or ‘hand and machine wash’ or the like).
General.
Your washing machine contains sensors that monitor progress during the wash cycle (eg: Water Levels,
Temperatures, Out of Balance loads, Wash time/progress). Normally, if your machine successfully
completes the cycle, there is unlikely to be anything wrong!
The PUSH & GO option does not activate.
After switching on the machine, a control other than PUSH & GO was activated. Switch the machine o
and press the PUSH & GO button.
You can download the Safety Instructions, Product Fiche and Energy data by:
• Visiting our website - http://docs.indesit.eu
• Using QR Code
• Alternatively, contact our After-sales Service (See phone number in the warranty booklet). When
contacting our After-sales Service, please state the codes provided on your product’s identication plate.
• For User’s Repair & Maintenance Information visit www.indesit .com
The model information can be retrieved using the QR-Code reported in the energy label. The label also includes
the model identier that can be used to consult the portal of the registry at https://eprel.ec.europa.eu
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