and Care Guide
• • .° -0 -
• . ° .
• • °:-_ .° .
• • • ..o
• °
/.
l_itchenAkihdl ®
FOR THE WAY IT'S MADE. TM
A Note to You ................. 2
Understanding
Washer Safety ................ 3
Getting to Know
Your Washer .................. 4
Operating Your
Washer ............................ 5
Other Features ............. 11
Caring for Your
Washer .......................... 13
Laundry Tips ................ 14
Removing Stains ......... 19
Troubleshooting .......... 22
If You Need
Assistance
or Service ..................... 24
Warranty ....................... 28
1-800-422-1230
Call with questions or comments•
KITCHENAID ®Washers
Models: KAWE565B KAWE570B KAWE577B KAWE578B
KAWE665B KAWE667B KAWE668B
Note to You
Thank you for buying a KitchenAid _appliance!
KitchenAid appliances have everything you would expect of a superior
appliance, plus the distinct style and thoughtful details which contribute to
the overall look of your home and your enjoyment of it.To ensure that you
enjoy many years of trouble-free operation, we developed this Use and Care
Guide. It contains valuable informationconcerning how to operate and
maintain your new appliance properly and safely. Please read itcarefully.
Also, please complete and mail the enclosed Product Registration Card.
Our Consumer Assistance Center telephone number,
1-800-422-1230, is toll-free 24 hours a day.
If you have a question concerning your home appliance's operation, or ifyou need service,
call our toll-free Consumer Assistance Center telephone number for help. When calling, you
will need to know your appliance's complete model number and serial number. You can find
this information on the model and serial number plate (see diagram on page 4). Record these
numbers and purchase information below. You will need this information ifyou require
service. Keep this book and the sales slip together in a safe place for future reference.
NOTE: You must provide proof of purchase or installation date for in-warranty service.
Model Number
Builder/Dealer Name
Serial Number Address
Date Installed Phone
2
nderstanding Washer Safety
Your safety is important to us.
This guide contains safety statements under
warning symbols. Please pay special attention
to these symbols and follow any instructions
given. Here is a brief explanation of the symbol.
MPORTANTSAFETYINSTRUCTIONS
To reduce the risk of fire, electrical shock, or injurywhen using
your washer, follow basic precautions includingthe following:
• Read all instructionsbefore using
your washer.
• Do not machine wash or machine dry
items cleaned, washed, soaked in, or
spotted with wax, paint, gasoline, oil, or
other flammable fluids. The fumes can
create a fire hazard or explosion. Always
hand wash and line dry items containing
these materials.
• Rammable fluids (dry-cleaning solvents,
kerosene, gasoline, etc.) should not be
used or stored in or near your washer. Do
not add flammable fluids to your wash
water. These substances give offvapors
that can create a fire hazard or explosion.
• Do not allow children to operate, play
with, or crawl on or inside your
washer. Supervise children closely
when your washer is used near them.
• Before your washer is removed from
service or discarded, remove the lid
to prevent accidental entrapment.
• After starting a cycle, do not reach
intothe basket unless the Cycle
Control Knob is pushed in and all
motion stops.
• DOnot tamper with the controls.
• Ifyour hot water has not been used re-
cently (usually 2 weeks or longer), hydro-
gen gases may build up in your water
heater and your hot water pipes. HY-
DROGEN GAS IS EXPLOSIVE. To
prevent injuryor damage, before using
your washer, turn on all hot water faucets
and allow water to run for several min-
utes. This will allow gases to escape. DO
not smoke or use any open flame near
your faucet while it is open.
Please...
• Have only a qualified person install, re-
pair, or replace parts on washer.
• Maintain washer properly.
• Protect washer from the weather and
keep it where the temperature will not fall
below freezing.
• Install and level washer on a floor that
can support the weight.*
• Connect washer to the correct 3-prong
outlet, electrical supply, water supply,
and drain.*
• Ground washer properly.*
*See the Installation Instructions.
- SAVE THESE INSTRUCTIONS -
Understanding your responsibilities
• Store laundry aids and other materials in a
cool, dry place where children cannot reach
them (in a locked cabinet if possible).
• Read and follow instructionson packages
of detergent and laundry aids, especially
warnings and precautions.
• DOnot wash or dry items that are soiled with
vegetable or cooking oil. These items may
contain some oil after laundering. Due to the
remaining oil, the fabric may smoke or catch
fire by itself.
• Do not use chlorine bleach and ammonia
or acids (such as vinegar or rust remover)
inthe same wash. Hazardous fumes
can form.
• Unplug power supply cord before attempt-
ingto service your washer.
• Do not machine wash fiberglass materials.
Smell particles can stick to fabrics washed
infollowing loads and cause skin irritation.
3
Getting to Know YourWasher
The pads and features of your washer are illustrated in this section. Become familiar withall
parts and features before using your washer.
NOTES:
• The drawings in this book may vary from your washer model. They are designed to show
the different features of all models covered by this book. Your model may not include all
features.
• Page references are included next to soma features. Refer to those pages for more infor-
mation about the features,
Temperature selector
(p. 6)
Cycle control knob
(pp.6-9)
Model and sedst
Load size selector plate
(p. 6) (underlid)
(p.2)
Fabdc softener
dispenser*
(p. 12)
Agitator
Liquid chlorine
bleach
dispenser*
(pp. 11, 16, 17)
Basket
Tub
Serf-cleaning lint filter
(insideagitator)
(p. I O)
*Available on some models
4
Operating Your Washer
This section tells you how to operate your washer. Operating your washer properly
enables you to obtain the best possible results.
IN THISSECTION Page
Before starting your washer ............. 5
Starting or stopping your washer ..... 5
Selecting a load size .......................... 6
Selecting wesh-dnse
temperatures ...................................... 6
Page
Selecting a cycle and setting ............ 6
Using rinse and spin .......................... 9
Using drain and spin ......................... 9
What happens in each cycle ........... 10
Self-cleaning lint filter ..................... 10
Before starting your washer
Add measured detergent. Then place a NOTE: If your washer has a Consumer Buy
sorted load in the washer. Refer to the Guide, remove it and place it in this Use and
"Laundry Tips" section on pages 14 and 15 Care Guide.
for more information.
Starting or stopping your washer
To start your washer:
1. Select a load size and water temperature
as described on page 6.
2. Push in and tum the Cycle Control Knob
clockwise. Stop when the indicator on the
knob's outer ring points to the setting in
the wash cycle you want. (See pages
7-9.) The settings indicate soil level.
3. Pull out the Cycle Control Knob.
To stoplrestart your washer:
• To stop the washer at any time, push in
the Cycle Control Knob.
• To restart the washer, close the lid (if
necessary) and pull out the Cycle Control
Knob.
Cycles may vary with model
5
(_perating Your Washer
Selecting a load size
Turn the Load Size Selector to the setting
that corresponds with the size of your wash
load and the type of fabric being washed.
See page 14 for loading suggestions.
To change the load size setting after the
washer has started to fill, turn the Selector to
the desired new setting.
NOTE: If you select the largest load size,
_j he washer fills to the highest waterlevel (near the top of the basket, not
to the top of the agitator).
Settings may vary with model
If your selector has RESET
To change the load size selection after the
washer starts filling, first move the Selector
to RESET, then to the new load size.
Selecting wash-rinse temperatures
Match the water temperature with the type of
fabric and soils being washed. The top
temperature is the wash water and the
bottom temperature isthe rinse water.
See pages 15 and 16 for water tempera-
ture guidelines.
Selecting a cycle and seffing
You will find information you need to help
you make correct cycle selections in this
section.
• Pages 7-9: Use the information on these
pages to guide you when selecting a wash
cycle and time.
• Page 10: Use this page to help you under-
stand what happens during a wash cycle.
Cycles may vary with model
6
(_perating Your Washer
Regular/Heavy cycle
The Regular/Heavy cycle features high spin
speeds designed to shorten drying time.
* Use HEAVY to clean large loads of sturdily
constructed cotton and linen fabrics that
are heavily soiled.
* Use NORMAL to clean sturdily constructed
cotton and linen fabrics that are moder-
ately soiled.
• Use LIGHT to clean sturdilyconstructed
cotton and linen fabrics that are lightly
soiled.
Permanent Press cycle
The Permanent Press cycle features a cool-
down rinse and low spin speeds to reduce
wrinkling.
• Use NORMAL to clean permanent press
and some synthetic fabrics that are moder-
ately soiled.
• Use LIGHT to clean permanent press and
some synthetic fabrics that are lightly
soiled.
NOTE: The washer pauses briefly during the
wash cycle. This is normal for washer
operation.
Delicates cycle
The Delicates cycle features a brief wash
cycle. Low spin speeds reduce wrinkling.
• Use LIGHT to clean lightlyto moderately
soiled delicate items and washable knits.
Regular/Heavy cycle
Permanent Press cycle
Delicates cycle
7
gl perating Your Washer
Pre-Wash cycle
The Pre-Wash cycle features a brief period
of agitation and high spin speeds to help
remove heavy soils and stains that need
pretreatment.
• Use warm water for prewashing stained
laundry. (Hot water can set stains.) See
pages 19-21 for stain removal information.
• After the Pre-Wash cycle ends, add
detergent and set a new wash cycle.
Soak/Pre-Wash cycle
(on some models)
The Soak cycle features brief periods of
agitation and soak time to help remove
heavy soils and stains that need pretreat-
ment.
• Use warm water when soaking laundry.
(Hot water can set stains.) See pages
19-21 for stain removal information.
• Use the amount of detergent or presoak
additive recommended by manufacturer.
• The Soak cycle automatically advances
into Pre-Wash.
Extra Wash cycle
(on some models)
Extra Wash automatically prewashes the
laundry and advances into the Regular/
Heavy cycle. (The washer does not need to
be reset after the Extra Wash cycle.) Use
this cycle when washing heavily soiled loads
that need maximum soil removal.
• For proper cleaning, use double the
amount of detergent recommended for a
wash cycle.
NOTE: The machine pauses during Extra
Wash. This is normal for washer operation.
8
Pre-Wash cycle
Soak/Pre-Wash cycle
Extra Wash cycle
Operating Your Washer
Usingrinse and spin
When using extra detergent for heavily
soiled clothes, or washing special-care
items, you may want an extra rinse and spin.
1. Push in the Cycle Control Knob and turn
clockwise to RINSE, as illustrated.
2. Pull out the Cycle Control Knob. The
washer fills to selected load size, agi-
tates, drains, and spins.
Usingdrain and spin
A drain and spin may help shorten drying
times for some heavy fabrics or special-care
items by removing excess water.
1. Push in the Cycle Control Knob and turn
clockwise to SPIN, as illustrated.
2. Pull out the Cycle Control Knob. The
washer drains, then spins.
9
m-_erating Your Washer
What happens in each cycle
When the Cycle Control Knob is turned to a
setting and pulled out, the washer fills(to the
selected load size) before agitation and timing
start. The washer begins agitating immedi-
ately after filling;agitation can occur with the
washer lidup or down.
After agitation starts, the Cycle Control Knob
turns clockwise until it points to OFF and the
cycle ends.
The washer pauses briefly throughout
each cycle. These pauses are normal for
washer operation.
WASH
Fill
_J Wash
_J Drain (or partial drain*)
No agitation
*For cool down, the Permanent Press cycle parUally
drains,fills,agitatesbdefly,anddrains.
Spin
RINSE
Fill
Rinse
"qy
_ Drain-No agitation
Spin-Spray rinse
Spin
U
Self-cleaning lint filter
Your washer has a self-cleaning lintfilter at
the bottom of the washer basket. During
agitation, wash and rinse water pass over
the filter, separating the lintfrom the water.
The lintis then spun away from the filter and
out of the system during the spin part of
the cycle.
Ifyour washer drains into a tub, remove
any lint collected in the tub or strainer.
Serf-cleaning Basket
lint filter interior
10
ther Features
Your washer may have some ofthe following features. Understanding the use of the
features on your machine will help you efficiently use your washer.
IN THISSECTION
Page
Using the Extra Rinse option .......... 11
Uslng the liquid chlodne bleach
dispenser .......................................... 11
Page
Using the fabric softener
dispenser .......................................... 12
Usingthe Extra Rinseoption
(on some models)
You can select an extra rinse in the
Regular/Heavy cycle.
• Before the cycle starts, select Extra Rinse
ON. The washer automatically adds an
extra rinse and spin to the cycle.
• If no extra rinse and spin are desired,
select Extra Rinse OFF.
Usingthe liquid chlorine bleach dispenser
(on some models)
See pages 16 and 17 ifyou do not have a
chlorine bleach dispenser.
Always measure liquidchlorine bleach. Do
not guess. Never use more than 1 cup
(250 mL) for a full load. Use less with lower
water level settings. Follow manufacturer's
directions for safe use. Use a cup with a
pouring spout to avoid spilling.
1. Load the washer.
2. Pour measured chlorine bleach carefully
into dispenser. Do not let bleach splash,
drip, or run down into washer basket.
Undiluted bleach will damage any fabric
it touches.
3. Start the washer. Bleach will be diluted
automatically during the wash part ofthe
cycle.
NOTE: Do not use this dispenser to add
powdered chlorine or all-fabric bleach to your
wash load. The dispenser isfor liquidchlorine
bleach use only.
11
( )ther Features
Usingthe fabric softener dispenser
(on some models)
Ifthe top of the agitator has a pouringwell with
a cross-bar at the bottom, your model has a
fabric softener dispenser. See page 17 ifyou
do not have a fabric softener dispenser.
1. Add detergent and load the basket.
2. Pour liquidfabric softener intothe dis-
penser using the amount recommended
on the package. Avoid dripping or spilling
any fabric softener on the load.
3. Dilute fabric softener with warm water. Fill
dispenser with warm water until liquid
reaches the cross-bar in the pouring well.
4. Start the washer. Diluted fabric softener
will be added to the load during the first
rinse.
NOTE: Do not stop the washer before the
final rinse begins. Staining can occur.
Dilute fabric softener
with warm water to the
,cross-bar
Add fabric softener and water
Rush dispenser periodically with warm water.
• To remove the dispenser, grasp the top of
the dispenser with both hands. Squeeze
and push upward with thumbs to remove.
• Clean dispenser by holding under water
faucet. Replace after cleaning.
NOTE: Do not wash clothes with this
dispenser removed. Do not add detergent
or bleach to dispenser. The dispenser is
for fabric softener use only.
Flushto
clean
Clean the dispenser
12
Caring for YourWasher
Proper care of your washer can extend its life.This section explains how to care for your
washer properly and safely.
Cleaning your washer
Exterior Interior
Wipe up detergent, bleach, and
other spills with a soft, damp
cloth or sponge as they occur.
Occasionally wipe the outside
ofthe washer to keep it looking
like new.
Do not put sharp or metal
objects in your washer.
They can damage the finish.
Check all pockets for pins,
clips, money, bolts, nuts, etc.
Do not lay these objects on your washer
after emptying pockets.
Clean interior with 1 cup (250 mL) of
chlorine bleach mixed with 2 cups (500 mL)
of detergent. Run washer through a com-
plete cycle using hot water. Repeat process
if necessary.
NOTE: Remove hard water deposits using
cleaners labeled as washer safe only.
Winter storage or moving care
Install and store your washer where it will not freeze. Because some water may stay in the
hoses, freezing can damage your washer. If storing or moving your washer during freezing
weather, winterize it.
To winterize washer:
1. Shut off both water faucets.
2. Disconnect and drain water inlet hoses.
3. PUt I quart (1L) of R.V.-type antifreeze in
the basket.
4. Run washer on a drain and spin setting
(see page 9) for about 30 seconds to mix
the antifreeze and water.
5. Unplug the power supply cord.
To use washer again:
1. Rush water pipes and hoses.
2. Reconnect water inlet hoses.
3. Tum on both water faucets.
4. Reconnect power supply cord.
5. Run the washer through a complete cycle
with I cup (250 mL) of detergent to clean
out antifreeze.
Non-use or vacation care
You should operate your washer only when
you are at home. If you will be on vacation
or not using your washer for an extended
period of time, you should:
• Unplug the power supply cord or turn off
electrical power to the washer.
•Tum offthe water supply to the washer.
This helps avoid accidental flooding (due
to a water pressure surge) while you
are away.
13
aundry Tips
This section reviews proper laundering techniques, gives you additional washing informa-
tion, and discusses solutions to common laundering problems.
IN THISSECTION
Page
Before you wash .............................. 14
Water guidelines .............................. 15
Page
Using laundry aids ........................... 16
Washing special-care items ............ 18
Before you wash
Preparing clothes for washing
• Close zippers, snaps, and hooks to avoid
snagging other items. Remove pins, buck-
les, and other hard objects to avoid scratch-
ing the washer interior. Remove un-wash-
able trim and ornaments.
• mpty pockets and turn
them inside out.
, Turn down cuffsand brush
away lintand dirt.
• Turn syntheticknits inside
out toavoid pilling.
• TIS stringsand sashes so they will nottangle.
• Mend tears, loose hems, and seams.
• Treat spots and stains. (See pages 19-21 for
pretreatment and stain removal information.)
• Stained or wet garments should be washed
promptly for best results.
Sorting
• Separate heavily soiled items from lightly
soiled ones even ifthey would normally be
washed together. Separate lint givers
(towels, chenille) from linttakers (cordu-
roy, synthetics, permanent
press). When possible, turn
lintgivers inside out.
• Separate dark from light
colors, colorfast from
noncolorfast.
• Sort by fabric and construction (sturdy
cottons, knits, delicate items).
Loading
• Drop items intowasher loosely. Fill to the
__._ op of the basket, but do not
pack or wrap items around
the agitator. Items should
move easily through wash
water for best cleaning and
wrinkle-free results. Watch for roliover.
Items should sink and reappear later.
• Load washer properly. Overloading can:
- cause poor cleaning.
- increase wrinkling.
- create excessive lint.
- wear out items faster (because of pilling).
• Load by the amount of space items take
up, not by their weight.
• Mix large and small items in each load.
Load evenly to maintain washer balance.
An off-balance load can make
the machine vibrate during
spin. To reduce wrinkling,
permanent press and syn-
thetic knits should have more
room to move in the water than heavy
items (towels, jeans).
• Do not select a load size that istoo small
for the wash load. Usa a large load size
setting for permanent press clothes.
• Reduce wash time when using a small
load size setting. Loads with only a few
small items need less wash time.
14
.!_Jaundry Tips
Loading suggestions:
For these suggested full-sized loads, use the highest load size setting.
EXTRA LARGE CAPACITY WASHERS
Heavy Work Clothes
3 pair pants
3 shirts
4 pair jeans
1 coverall
1 overall
Knits
3 slacks
3 blouses
6 shirts
4 tops
4 dresses
Permanent
Press
2 double or
1 king
size sheet
1 tablecloth
1 dress
1 blouse
2 slacks
3 shirts
2 pillowcases
Towels
10 bath towels
10 band towels
14 wash cloths
1 bath mat
DeUcatea
3 camisoles
1 quilted robe
4 slips
4 panties
2 bras
2 nighties
1 baby's dress
Mixed Load
3 double
sheets
4 pillowcases
8 T-shirts
6 pair shorts
2 shirts
2 blouses
8 handker-
chiefs
Water guidelines
Selecting water temperatures
WASH WATER
TEMPERATURE SUGGESTED FABRICS COMMENTS
HOT
130OF(54oc)
or above
WARM
90° - 110°F
(32°_44°c)
COLD
70° _ 90oF
(21° _ 32oc)
• Work clothes
• Sturdy whites/colorfast
pastels
• Diapers
• Dark/noncolorfast colors
• Permanent press items
• Nylon, polyester, acrylics,
silks, woolens
• Knits/delicate fabrics
• Extra-sensitive colors
• Noncolorfast items
• Hand washables
• Best cleaning for heavily soiled items
• Removes oils, perspiration, greasy
soils, and stains
• Prevents graying or yellowing
• Best for moderately soiled to lightly
soiled items
• Safe for most fabric finishes
• Less fading and dye bleeding
• Reduces wrinkling
• Best for very lightlysoiled items
• Saves hot water
• Best rinse water temperature
15
f.Jaundry Tips
Checking hot water
temperature
Your hot water should be 130°F (54°C) or
above. To check water temperature:
1. Fill a pan with the hottest water available
from the faucet that fillsyour washer.
NOTE: If you do not have a faucet at your
washer site, collect the water from the
faucet closest to your washer.
2. Place a candy or cooking thermometer in
the water to check the temperature.
3. Raise the temperature of your water
heater ifnecessary.
NOTE: In wash-water temperatures colder
than 70°F (21°C), detergents do not dissolve
well. Also, soils may be difficultto remove,
and some fabrics may retain wear wrinkles
and may have increased pilling.
Water hardness
Many poor washing results can be traced to
the hardness of the wash water. To check
your water hardness:
• City water - ask the city water company.
• Well water - ask the local water authority.
Ask for the mineral content in grains/gallon
or parts/million. If your water is more than
8 grains/gallon or more than 153 parts/
million,you should consider:
• Installing a water softener.
• Using more detergent.
• Using a packaged water conditioner.
• Not using soap.
Saving energy
• Use warm or cold wash water for most
loads. Use hot water only when washing
heavy, greasy soils or whites.
• Use cold rinses.
• Wash full loads.
• Use lower water levels when washing
small loads.
• Avoid rewashing. Use enough detergent.
Pretreat stains or heavy soils.
• Do not overload; use the cycles and wash
times recommended for the fabric and soil.
,, Use your washer during off-peak hours -
usually early morning and late evening.
(Ask your power company.)
Usinglaundry aids
Follow package instructionswhen using
laundry aids. (See =Removing Stains" on
pages 19-21 for more information.)
All-fabric bleach
• Powdered or liquidall-fabric bleach may be
used on all types of fabrics.
• Do not use all-fabric bleach in the bleach
dispenser because it may clog.
Chlorine bleach
• Use bleach dispenser if your machine has
one. (See page 11.)
• If your washer does not have a bleach
dispenser:
1. Let the washer fill and begin agitating
the load.
2. Measure bleach. Never use more than
1 cup (250 mL) for a full load. Dilute
bleach in 1 quart (1 L) of water.
16
f_ aundry Tips
3. Add bleach to wash cycle so it can be
removed in the rinse cycle. Pour bleach
around agitator, not directly on load.
• Follow directions on care labels. Do not
use chlorine bleach on wool, silk, spandex,
acetates, or some flame-retardant fabrics.
• When soaking with liquid chlorine bleach,
add detergent to soak water.
NOTE: Undiluted bleach will damage any
fabric it touches. The damage appears as
rips, holes, tears, or color loss and may not
show up until several washings later.
Fire or Explosion Hazard
• Store flammable solvents or liquids
away from your washer.
• Dry cleaning solvents or fluids should
not be put directly intoyour washer.
• Items treated with solvents should be
rinsed and air dried before washing in
your washer.
The fumes from these substances can
create a fire hazard or explosion.
Personal Injury Hazard
• Never use chlorine bleach with ammo-
nia or acids. Hazardous fumes can
form.
• Keep stain removal products out of the
reach of children ... preferably in a
locked cabinet.
Detergent
Using too littledetergent is a common
cause of laundry problems. Follow
manufacturer's directions. Measure
accurately, especially when using ultra
detergents. Package directions are usually
based on:
-moderate water hardness (4-6 grains)
-lightly soiled items
-normal wash loads.
• Use more detergent for:
-hard water
-cooler wash water
-full loads
-heavily soiled items.
• Do not judge the amount of detergent to
use by the amount of suds in the machine.
Low sudsing detergents do not create as
many suds as normal sudsing detergents.
• Ifthe recommended amount of normal
sudsing detergent creates too many suds
or suds are present in the rinse water, try a
low sudsing detergent.
Fabric softeners
• Use fabric softener dispenser if your
washer has one. (See page 12.)
• Ifyour washer does not have a fabric
softener dispenser, add diluted fabric
softener only in the final rinse.
• Always dilute fabric softeners with
½ to I cup (125 to 250 mL) warm water.
Undiluted fabric softener can stain fabrics.
Fabric softeners should not be mixed with
other laundry products because greasy
stains may form. If stains form, remove by
wetting the stain and rubbing with liquid
detergent or a bar of soap. Rewash the
stained item.
Too much fabric softener can make soma
items (diapers and towels) nonabsorbent.
If this happens, use less fabric softener or
do not use it every time.
17
f_Jaundry Tips
Washing special-care items
Most garments and household textiles have care labels with laundering instructions. Always
follow care label directions when they are available. Below are general washing instruc-
tions for some special washables.
ITEM CARE INSTRUCTIONS
Blankets Pretreat spots and stains. Select water temperature, cycle, and
(electric or woolen) time according to the type of blanket being washed. Two rinses
may be necessary. Check care label to see if manufacturer
recommends machine washing.
Curtains, drapes, Wash small loads. Crowding may cause wrinkling. Replace
slipcovers slipcovers while stillslightlydamp. They will dry to fit tightly.
NOTE: Sun-damaged curtains and draperies will tear whether
hand or machine washed.
Diapers
When using chlorine bleach for soaking, add extra detergent to
the load. Avoid overuse of fabric softeners - absorbency will be
reduced.
Elastic, spandex Elastic picks up oil from the body. Oil can damage elastic. Wash
often to reduce the damage. Use warm water and sufficient
detergent to remove oils. Do not use chlorine bleach.
Flame-retardant Items will be clearly labeled as flame-retardant. Follow
clothing manufacturer's instructionsto retain flame-retardant qualities.
Knits Knits are comfortable to wear because they stretch. However,
this means that knits are more likelyto be stretched and dam-
aged when washed (especially bulky knits). Knits made of
synthetic fabrics such as polyester, nylon, and acrylic tend to
keep their original shape more than a knit made of cotton
or ramie.
Pillows, stuffed
toys
Plastic, rubber
items
Quilts, bedspreads
Scatter rugs
Washing feather pillows is not recommended unless they will be
dried in a dryer.
Treat as delicate items. Wash in warm water. Wash small items
in a mesh bag.
Do not wash cotton-filled comforters unless they are quilted or
stitched. Tucked cotton batting tends to slip and become lumpy.
An extra rinse may be necessary.
Shake or vacuum rugs to remove loose dirt. Wash more than one
rug at a time. If washing only one rug, add bath towels to balance
the load.
Snowsuits, jackets
Wash only one or two items at a time. You may need to stop the
washer occasionally to press air from the items being washed. An
extra rinse may be necessary.
18
. moving Stains
Stained, heavily-soiled, or greasy items may need to be prewashed or soaked for best
results. Soaking helps remove protein-type stains like blood, milk,or grass. Prewashing helps
loosen soil before washing.
Stain removal rules
• Use warm water for soaking or prewashing
stained laundry. Hot water can set stains.
• Most stains are easier to remove when
they are fresh. Old or set stains may not
come out. Follow package directions for
pretreatrnent products.
• Before treating any stain, find out what
kind of stain it is, how old the stain is, what
kind offabric it is, and ifthe fabric is
colorfast. (Check the care label.)
• Washing and drying can set some stains.
• Start with cold or warm water. Hot water
can set some stains.
• When bleach is recommended, use a
bleach that is safe for the fabric.
• Test stain removers on an inside seam or
hidden comer of the item to see if the color
is removed.
• Putthe stained area face down on a paper
towel or white cloth. Apply the stain
remover to the beck of the stain. This
forces the stain offthe fabric instead of
through it.
• Meat tenderizer or enzyme presoaks help
break down some protein stains so they
are easier to remove.
Stain removal guide
STAIN
Alcoholic
beverage
Blood
Chewing
gum
Chocolate
or coffee
Crayon and
candle wax
Cream,
milk, or
ice cream
TO REMOVE
These stains turn brown with age, so treat immediately. Sponge or soak
fresh stains with cold water. Wash. If stain remains, soak 15 minutes in a
solution of lukewarm water, liquid detergent, and a few drops of white
vinegar. Rinse. Wash.
Rinse immediately or soak in cold water with enzyme presoak for 30
minutes or longer. Rinse. Rub detergent into any remaining stains. Rinse.
If stain remains, put a few drops of 3% hydrogen peroxide on stain for 3-5
minutes. Rinse thoroughly. Wash.
Use ice to make gum hard. Scrape off what you can. Sponge with a
nonflammable fabric cleaner. Let dry. Wash.
Sponge immediately with a nonflammable fabriccleaner or applya prewash
soiland stain remover. Rinse. Wash. If stain remains, applya liquiddeter-
gent to stain or soak in warm water with an enzyme presoak. Rewash.
Scrape off excess with a dull knife. Place fabric between two blotters or
facial tissue. Press with warm iron. Remove color stain with nonflammable
fabric cleaner. Hand wash until stain is gone. If full load is crayon stained,
take to cleaners or coin-operated dry cleaning machine.
Sponge with a nonflammable fabric cleaner, or a prewash soil and stain
remover. Rinse. Wash. Repeat if necessary. If stain remains, apply a few
drops of liquiddetergent and a few drops of ammonia. Blotdry and rinse.
If stain remains, soak in an enzyme presoak. Wash.
continued on next page
19
moving Stains
STAIN TO REMOVE
Deodorants
and anti-
perspirants
Fat, grease,
or oil
Fruit stains
Grass or
green
vegetables
Ink or
ballpoint
pen ink
Iron or rust
Ketchup or
tomato
products
Lipstick
Light stain: Treat with liquid detergent or your regular laundry detergent.
Wash in hottest water safe for fabric.
Heavy stain: Place face down on towel and treat with a paste of ammo-
nia and all-fabric bleach. Let stand for 30 minutes. Wash in hottest water
safe for fabric.
Items soiled with vegetable or cooking oil should not be washed or dried.
See vegetable/cooking oil Warning on page 3. For other types of greasy
stains, use one of the methods below:
• Use pretreatment stain remover. Follow label directions. Wash in hottest
water safe for fabric.
• Use talcum powder to absorb as much grease as possible. Sponge with
a nonflammable fabric cleaner. Rinse. Wash.
• Treat with liquid detergent or rub a detergent paste on the stain. Wash
using hottest water safe for fabric.
Fresh stains: Soak immediately in coolwater. Wash. If stain remains,
cover area with a paste made of all-fabric bleach, a few drops of hot
water and a few drops of ammonia. Wait 15 to 30 minutes. Wash.
Old stains: Sponge with white vinegar. Rinse. Repeat procedure for
fresh stains.
Soak in warm or cold water with an enzyme presoak for at least
30 minutes, or sponge with denatured alcohol. Wash in water tempera-
ture and bleach safe for the fabric. For colored fabrics, check colorfast-
ness before applying alcohol. For acetate, sponge with a nonflammable
fabric cleaner. If stain remains, bleach with 3% hydrogen peroxide. Rinse.
Rewash.
Spray stain with an aerosol hair spray or rubbing alcohol. Sponge stain
continuously until all bleeding stops. Let dry. Repeat if necessary. Wash.
If stain remains, bleach if safe for fabric. (India and other indelible inks
are almost impossible to remove completely.)
Colored or noncolorfast items: Apply lemon juice and salt. Place in the
sun to dry. Rinse thoroughly. Repeat if necessary.
White or colorfast items: Try a rust remover. Test first on inside seam
or hem. Some rust removers are not washer safe. Follow package
directions.
Sponge immediately with a nonflammable fabric cleaner or apply a
prewash soil and stain remover. Rinse. Wash. If stain remains, apply a
liquid detergent to stain or soak in warm water with an enzyme presoak.
Rewash.
Apply nonflammable fabric cleaner or prewash soil and stain remover.
Blot with absorbent material. Repeat if necessary. Rinse. If stain still
remains, rub with liquid detergent. Wash.
20
. moving Stains
STAIN TO REMOVE
Meat juice, Scrape off excess with a dull knife. Soak in cold or warm water with
egg enzyme presoak at least 30 minutes, or treat stains with a nonflammable
fabric cleaner. Wash.
Mildew
Mustard
Paint
Perspiration
Scorch
Wash in hottest water safe for fabric. If stain remains, soak in warm water
and an all-fabric bleach for 15 to 30 minutes. Rewash. (Old mildew stains
are almost impossible to remove. Mildew fungus destroys or weakens
fabrics.) An alternative to bleach isto treat with salt and lemon juice and
dry in direct sunlight. Rinse and rewash. Mildew may form ifwet or damp
laundry remains in your washer for extended periods of time. To prevent
mildew, promptly dry laundry after washing.
Treat immediately. Scrape off excess mustard. Sponge with a nonflam-
mable fabric cleaner or a prewash soil and stain remover. Rinse. Work
liquid detergent and a few drops of vinegar into stain. Rinse. If stain
remains, apply 3% hydrogen peroxide. Rinse and wash.
Hand wash paint-stained items.
Water base: Treat stains while stillwet. (These paints cannot be removed
after they have dried.) Rinse in warm water to flush out paint. Sponge with
a nonflammable fabric cleaner. Rinse. Wash.
Oil base: Scrape offfresh paint. Sponge with a nonflammable fabric
cleaner or treat stain with recommended thinner. While stain isstillwet
with solvent, rub liquiddetergent into it. Wash with hottest water safe
for fabric.
Remove stains before ironing. Perspiration stains may weaken fabric.
Wash or sponge stain thoroughly with detergent and warm water. If
perspiration has changed the color of the fabric, use one of the following
treatments:
Fresh stains: Apply ammonia to stain. Rinse. Launder to remove
ammonia odor.
Old stains: Apply white vinegar to stain. Rinse. Launder to remove
vinegar odor.
Severe scorch cannot be removed. Wet stain with 3% hydrogen peroxide.
Cover with a dry cloth and press with an iron as hot as is safe for fabric.
Rinse well. Wash.
OR
Wet with lemon juice and spread in the sun to dry. Wash.
Soft drinks Sponge immediately with cold water and alcohol. Heat and detergent may
set stain.
21
'oubleshooting
Most laundering problems are easily solved ifyou understand the cause. Check the following
list for common laundry problems and the next page for common washer problems. Ifyou
need further assistance, see page 24.
Common laundry problems
PROBLEM CAUSE
Brown, yellow • Chlorine staining
stains • Iron in water heater or pipes; iron and manganese in water
Dye transfer • Improper sorting
• Load not immediately removed from washer after end of cycle
Gray whites,
dingy colors
• Improper sorting
• Water temperature too low
• Not enough detergent
• Using soap invery hard water (use detergent in hard water)
Greasy looking •
spots •
Lint
Load too wet
after spin
Shdnking
Fabric softener poured directly on clothes
Not enough detergent or dispenser not used
• Improper sorting
• Paper or tissue in pockets
• Pilling being mistaken for lint
• Not enough detergent
• Cold rinses
• Cycle stopped before spinning iscomplete
• Fabric type (some knits stretch during manufacturing -
laundering returns fabric to original size)
• Care label directions not followed
Snags, rips, and •
holes
Stiff, rough
fabrics
Items damaged before washing
Misuse of chlorine bleach (do not pour directly on clothes);
dispenser not used
Sharp items not removed from pockets; fasteners not fastened
• Using soap in very hard water (use detergent in hard water)
• Not enough detergent
• Line drying
Twisting/ • Overloading
Tangling • Clothes wrapped around agitator
Wrinlding • Overloading (leave more roomfor permanent press and knits)
• Load not immediately removed from washer after cycle
• Warm rinse water
• Cycle selection incorrect
Yellow areas • Water temperature too low
(from body oils) • Not enough detergent
22
Troubleshooting
Common washer problems
Before calling for service, check these:
Isthe power cord firmly plugged intoa live outlet with proper voltage?
Have you blown a household fuse or tripped a circuit breaker? Has a time-delay
fuse been used?
Are both the hot and cold water faucets fumed on?
Are the water hoses kinked or clogged?
Is the drain hose lower than the water level in the washer? It must be higher.
Is the lid closed?
Is the Cycle Control Knob set and pulled out?
Isthe washer making noises or vibrating?
Isthe wash load propedy distributed around the agitator?
NOTE: Washer stops briefly during a wash cycle. These pauses are normal.
If none of these items was causing your problem, see =IfYou Need Assistance or Service" on
page 24.
23
You Need Assistance
or Service
I. If you need assistance*...
• Call the KitchenAid Consumer Assistance
Center:
1-800-422-1230
One of our trained consultants can instruct
you in how to obtain satisfactory operation
from your appliance or, ifservice is neces-
sary, recommend a qualified service
company in your area.
• Ifyou prefer, write to:
Consumer Assistance Center
KitchenAid
2000 North M-63
Benton Harbor, MI 49022-2692
2. If you need service*...
* Call your dealer or the repair service he
recommends.
• All service should be handled locally by the
dealer from whom you purchased the unit
or an authorized KitchenAid servicer.
• Ifyou are unable to obtain the name of a
local authorized KitchenAid servicer, call
our Consumer Assistance Center tele-
phone number (see Step 1).
3. If you are not satisfied
with the action taken:
• Contact the Major Appliance Consumer
Action Panel (MACAP). MACAP is a group
of independent consumer experts that
voices consumer views at the highest
levels of the major appliance industry.
• Contact MACAP only when the dealer,
authorized servicer, and KitchenAid have
failed to resolve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
• MACAP will in turn inform us of your
action.
*When asking for help or service:
Please provide a detailed description of
the problem, your appliance's complete
model and serial numbers, and the
purchase date. (See page 2.) This
information will help us respond properly
to your request.
Don't forget, KitchenAid offers a full line of quality home appliances.
Built-in Refrigerators Trash Compactors Ranges & Cooktops
Freestanding Refrigerators Hot Water Dispensers Microwave Ovens
50-Pound Ice Makers Food Waste Disposers Washers & Dryers
Dishwashers Built-in Ovens Mixers & Blenders
For more information on these appliances, or the one you have purchased, call our
toll-free Consumer Assistance Center telephone number, 1-800-422-1230.
24
Kitchen/kid °
Washer
/arranty
LENGTH OF KITCHENAID KITCHENAID
WARRANTY: WILL PAY FOR: WILL NOT PAY FOR:
ONE YEAR FULL
WARRANTY
FROM DATE OF
PURCHASE.
SECOND YEAR
LIMITED
WARRANTY
FROM DATE OF
Replacement parts and repair
labor costs to correct defects in
materials or workmanship. Service
must be provided by an authorized
KitchenAid servicing outlet.
Replacement parts to correct
defects in materials or workman-
ship.
A. Service calls to:
1. Correct the installation of
the washer.
2. Instruct you how to use the
washer.
3. Replace house fuses or
correct house wiring.
4. Correct house plumbing.
PURCHASE.
SECOND
THROUGH FIFTH
YEAR LIMITED
WARRANTY
FROM DATE OF
PURCHASE.
Replacement parts for the cabinet
assembly should it rust through
due to defects in materials or
workmanship.
For all models with two or three
speed motors (includes all models
except the KAWL410B and the
KAWE470B) replacement parts for
the motor to correct defects in
materials or workmanship.
For solid state touch control
models, replacement parts for the
solid state controls if defective in
B°
Repairs when washer is used
in other than normal home
use.
C. Damage resulting from
accident, alteration, misuse,
abuse, improper installation,
or installation not in accor-
dance with local electrical or
plumbing codes.
D. Any labor costs during the
limited warranties.
E. Replacement parts or repair
labor costs for units operated
outside the United States.
materials or workmanship.
SECOND
THROUGH
TENTH YEAR
LIMITED
_(/ARRANTY
FROM DATE OF
PURCHASE.
Replacement parts for any part of
the gearcase assembly to correct
defects in materials or workman-
ship.
Replacement parts for the washer
outer tub should it fail to contain
water due to defects in materials
or workmanship.
F. Pickup and delivery. This
product is designed to be
repaired in the home.
G. Repairs to parts or systems
caused by unauthorized
modifications made to the
appliance.
KITCHENAID DOES NOT ASSUME ANY RESPONSIBILITY FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of
incidental or consequential damages, so this exclusion or limitation may not apply to you. This
warranty gives you specific legal rights and you may also have other rights which vary from
state to state.
Outside the United States, a different warranty may apply. For details, please contact your
authorized Whirlpool distributor or military exchange.
If you need service, first see the "If You Need Assistance or Service" section of this book.
After checking "If You Need Assistance or Service," additional help can be found by calling
our Consumer Assistance Center, 1-800-422-1230, from anywhere in the U.S.A.
KitchenAid _1_ Printed ..... ycled paper-
Benton Harbor, Michigan, U.S.A. 49022-2692 10O/opost...... er waste
50% recovered materials
Part No. 3946873
© 1994 KitchenAid ® Registered Trademark of KJtchenAid. Printed in U.S.A.
