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PROBLEM POSSIBLE CAUSES AND/OR SOLUTIONS
Clean cycle did not work Several cooking cycles between Clean cycles or spills on oven walls and doors - Run additional
on all spills Clean cycles. Use the AquaLift ®Technology Cleaning Kit. affresh ®Kitchen and Appliance Cleaner or
affresh®Cooktop Cleaner can be used for stubborn soils. See the "Accessories" and "Clean Cycle"
sections for more information.
Mineral deposits are left on
the oven bottom after the
Clean cycle
Oven cooking results not
what expected
Tap water was used in the Clean cycle - Use distilled or filtered water in the Clean cycle.
To remove deposits, use a cloth soaked with vinegar. Then use a cloth dampened with water to
thoroughly remove any vinegar residue.
Range is not level - Mineral deposits will collect on dry areas of the oven bottom during the Clean cycle.
Level the range. See the Installation Instructions.
To remove deposits, use a cloth soaked with vinegar. Then use a cloth dampened with water to
thoroughly remove any vinegar residue.
Range is not level - Level the range. See the Installation Instructions.
The set temperature was incorrect - Double-check the recipe in a reliable cookbook.
Oven temperature needs adjustment - See "Oven Temperature Control" in the "Electronic Oven
Controls" section.
Oven was not preheated - See the "Baking and Roasting" section.
Racks were positioned improperly - See the "Positioning Racks and Bakeware" section.
Not enough air circulation around bakeware - See the "Positioning Racks and Bakeware" section.
Batter distributed unevenly in pan - Check that batter is level in the pan.
Darker browning of food caused by dull or dark bakeware - Lower oven temperature 25°F (15°C) or
move rack to a higher position in the oven.
Lighter browning of food caused by shiny or light colored bakeware - Move rack to a lower position
in the oven.
Incorrect length of cooking time was used - Adjust cooking time.
Oven door was not closed - Be sure that the bakeware does not keep the door from closing.
Oven door was opened during cooking - Oven peeking releases oven heat and can result in longer
cooking times.
Rack is too close to bake burner, making baked items too brown on bottom - Move rack to higher
position in the oven.
Pie crusts browning too quickly - Use aluminum foil to cover the edge of the crust and/or reduce
baking temperature.
For accessories in the U.S.A., you
Complete Cooktop Cleaner Kit
(ceramic glass models)
(includes cleaner, protectant, protectant
applicator, scraper, and cleaner pads)
Order Part Number 31605
Cooktop Protectant
(ceramic glass models)
Order Part Number 31463A
affresh®Stainless Steel Cleaning
Wipes
(stainless steel models)
Order Part NumberW10355049
ACCESSORIES
can visit our website at www.kitchenaid.com or call us at 1-800-422-1230.
affresh ®Stainless Steel Cleaner
(stainless steel models)
Order Part Number W10355016
affresh ®Kitchen and Appliance
Cleaner
Order Part Number W10355010
AquaLiff Oven Cleaning Kit
Order Part Number W10423113RP
Cooktop Scraper
(ceramic glass models)
Order Part Number WA906B
Gourmet Griddle
Order Part NumberW10432539
Standard Flat Oven Rack
Order Part NumberW10551060
Split Oven Rack
Order Part Number 4396927
Max Capacity Rack
Order Part NumberW10289145
Roll Out Rack
Order Part NumberW10570870
affresh ®Cooktop Cleaner
(ceramic glass models)
Order Part Number W10355051
Cooktop Cleaning Pads
(ceramic glass models)
Order Part Number W10391473
Granite Cleaner and Polish
Order PartNumber W10275756
Gas Grate and Drip Pan Cleaner
Order PartNumber 31617A
Porcelain Broiler Pan and Grid
Order Part Number 4396923
Premium Broil Pan and Roasting Rack
Order Part NumberW10123240
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