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ENGLISH
9
TROUBLESHOOTING GUIDE
PROBLEM SOLUTION
If Stand Mixer warms up during
use:
Under heavy loads with extended mixing time periods, you
may not be able to comfortably touch the top of the Stand
Mixer. This is normal.
If Stand Mixer emits a pungent
odor during initial use:
This is normal. This is common with electric motors.
If the Flat Beater hits the Bowl:
Stop the Stand Mixer. See the “Product Assembly” section
and adjust the Beater to Bowl Clearance.
The Speed Control Lever does
not move smoothly or easily:
To move the Speed Control Lever with ease, lift slightly up
as you move it across the settings in either direction.
If your Stand Mixer should fail
to operate, please check the
following:
Is the Stand Mixer plugged in?
Is the fuse in the circuit to the Stand Mixer in working
order? If you have a circuit breaker box, be sure the circuit
is closed.
Turn off the Stand Mixer for 10-15 seconds, then turn it
back on. If the Stand Mixer still does not start, allow it to
cool for 30 minutes before turning it back on.
If product shuts off after
extensive use:
Motor has automatic sensor that will keep motor from
overheating by shutting it off. If this occurs, turn speed
switch to off and let Stand Mixer rest for 30 minutes before
restarting.
If mixer is slowing down or
appearing to struggle:
Are you using the appropriate beater and speed? See
“Accessory/Speed Guide“ for more information. Using
1/2 Speed or Speed 1 for bread doughs and heavy loads
might slow down the unit. Breads should knead with the
dough hook at Speed 2. If you have slowdown with heavy
loads at 1/2 Speed, increase to Speed 1 or 2.
If the problem cannot be
corrected:
See the “Warranty and Service” section.
Do not return the Stand Mixer to the retailer; retailers do
not provide service.
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or
electrical shock.
For customers in the US, please visit kitchenaid.com/pinch-of-help for additional product help.
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