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en Troubleshooting
44
Fault Cause and troubleshooting
"E:30 / -10" and/or 2. To reset the error message, switch the appliance
off.
3. Switch the appliance back on.
4. If the error message is displayed again, call cus-
tomer service.
→"Customer Service", Page54
The detergent drawer has not been pushed in fully.
▶ Push in the detergent drawer until the symbol goes
out.
The pump unit is not inserted.
1. Insert the pump unit into the detergent drawer.
→"Cleaning the detergent drawer", Page37
2. Push in the detergent drawer until the symbol goes
out.
flashes. The automatic voltage control system detects an un-
authorised voltage drop.
▶ No remedial action possible.
Note:If the power supply is stable, the programme
continues to run as normal.
Voltage under-usage may cause extension of a pro-
gramme.
No remedial action possible.
lights up. The temperature is too high.
▶ Wait until the temperature has dropped.
▶
→"Cancelling the programme", Page31
Water level is too high.
▶ Select a suitable programme for draining.
→"Programmes", Page25
flashes. Door is not closed.
▶ Close the door.
Laundry is caught in the door.
▶ Remove any trapped laundry.
Drum cleaning is required.
▶
→"Cleaning the drum", Page36
"E:30/-20" Detergent dosage is too high.
▶ If you dose manually, reduce the amount of deter-
gent for the next washing cycle with the same load.
Additional water is added.
▶ Do not add any extra water to the appliance while it
is operating.
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