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17nin jakitchen.com16
ninjakitchen.co m
TROUBLESHOOTING GUIDE
• How do I adjust the temperature or time while using a single zone?
When a single zone is running the time or temperature can be adjusted at any time by
pressing the up/down arrows.
• How do I adjust the temperature or time while using both zones?
Select the desired zone, then use the TEMP arrows to adjust the temperature or the
TIME arrows to adjust the time.
• Can I cook dierent foods in each zone and not worry about cross contamination?
Yes, both zones are self-contained with separate heating elements and fans.
• How do I pause or stop one zone when using both zones?
Select the zone you want to pause or stop, then press START/PAUSE.
• Is the basket safe to put on my countertop?
The basket will heat up during cooking. Use caution when handling, and place them on
heat-safe surfaces only. DO NOT place the basket on the top of the unit.
• When should I use the crisper plate?
Use the crisper plate when you want food to come out crispy. The plate elevates the
food in the basket so that air can flow under and around it to cook ingredients evenly.
• Why didn’t my food cook fully?
Make sure the basket is fully inserted during cooking. For consistent browning, make
sure ingredients are arranged in an even layer on the bottom of the basket with no
overlapping. Shake basket to toss ingredients for even crispiness. Cook temperature and
time can be adjusted at any time during cooking. Simply use the TEMP arrows to adjust
the temperature or the TIME arrows to adjust the time.
• Why is my food burned?
For best results, check progress throughout cooking and remove food when desired
level of brownness has been achieved. Remove food immediately after the cook time
ends to avoid overcooking.
• Why do some ingredients blow around when air frying?
Occasionally, the fan from the air fryer will blow lightweight foods around. Use wooden
toothpicks to secure loose lightweight food, like the top slice of bread on a sandwich.
• Can I air fry wet, battered ingredients?
Yes, but use the proper breading technique. It is important to coat foods first with flour,
then with egg, and then with bread crumbs. Press breading firmly onto the battered
ingredients, so crumbs won’t be blown o by the fan.
• Why did the display screen go black?
The unit is in standby mode. Press the power
button to turn it back on.
• Why is the unit beeping?
Either the food is done cooking, or the other zone has started cooking.
• Why is there an “E” message on the display screen?
The unit is not functioning properly. Please contact Customer Service at 1-877-646-5288.
• Why did a circuit breaker trip while using the unit?
The unit uses 1690 watts of power, so it must be plugged into an outlet on a 15-amp
circuit breaker. Using an outlet on a 10-amp breaker will cause the breaker to trip. It is
also important that the unit be the only appliance plugged into an outlet when in use.
To avoid tripping a breaker, make sure the unit is the only appliance plugged into an
outlet on a 15-amp breaker
CLEANING YOUR FLEXBASKET™ AIR FRYER
HELPFUL TIPS
1 For consistent browning, make sure
ingredients are arranged in an even
layer on the bottom of the basket
with no overlapping. If ingredients are
overlapping, make sure to shake them
halfway through cooking.
2 Cook temperature and time can be
adjusted at any time during cooking.
Simply select the zone you want to
adjust, then press the TEMP arrows
to adjust the temperature or the TIME
arrows to adjust the time.
3 To convert recipes from a traditional
oven, reduce the temperature by 25°F.
Check food frequently to avoid overcooking.
4 Occasionally, the fan from the air fryer
will blow lightweight foods around.
To alleviate this, secure foods (like the
top slice of bread on a sandwich) with
wooden toothpicks.
5 The crisper plates elevate ingredients
in the basket so air can circulate
under and around ingredients for
even, crisp results.
6 After selecting a cook function, you can
press START/PAUSE to begin cooking
immediately. The unit will run at the
default temperature and time.
7 For best results with fresh vegetables
and potatoes, use at least 1 tablespoon
of oil. Add more oil as desired to achieve
the preferred level of crispiness.
8 For best results, check progress
throughout cooking and remove food
when desired level of brownness has
been achieved. We recommend using
an instant-read thermometer to monitor
the internal temperature of proteins.
9 For best results, remove food directly after
the cook time ends to avoid overcooking.
REPLACEMENT PARTS
To order additional parts and accessories, visit ninjaaccessories.com or contact Customer
Service at 1-877-646-5288.
The unit should be cleaned thoroughly after every use.
Unplug the unit from the wall outlet before cleaning.
Part/Accessory Cleaning Method Dishwasher Safe?
Main Unit
To clean the main unit and the control panel,
wipe them clean with a damp cloth.
NOTE: NEVER immerse the main unit in water
or any other liquid. NEVER clean the main unit
in a dishwasher.
No
Crisper Plates
The crisper plates can be washed in the
dishwasher or by hand. If hand-washing,
air-dry or towel-dry all parts after cleaning.
Yes
Basket
The basket can be washed in the dishwasher or
by hand. If hand-washing, air-dry or towel-dry all
parts after cleaning. *To extend the life of your
basket, we recommend hand-washing them.
Yes*
Divider
The divider can be washed in the dishwasher or
by hand. If hand-washing, air-dry or towel-dry
all parts after cleaning.
Yes
If food residue is stuck on the crisper plates or basket, place them in a sink filled
with warm, soapy water and allow to soak.
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