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Lexmark MX822 User Manual
Lexmark MX822
User's Guide PDF
For MX822.
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342 pages
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Contents
Safety information
Conventions
Product statements
Learning about the printer
Finding information about the printer
Finding the printer serial number
Selecting a location for the printer
Printer configurations
Attaching cables
Using the control panel
Understanding the status of the power button and indicator light
Setting up and using the home screen applications
Using the home screen
Customizing the home screen
Supported applications
Setting up Card Copy
Creating a shortcut
Using Display Customization
Setting up Scan Center
Setting up Device Quotas
Using QR Code Generator
Configuring Eco-Settings
Using Customer Support
Creating a Cloud Connector profile
Managing bookmarks
Creating bookmarks
Creating folders
Managing contacts
Adding contacts
Adding groups
Editing contacts or groups
Deleting contacts or groups
Setting up and using the accessibility features
Enabling Magnification mode
Activating Voice Guidance
Adjusting the Voice Guidance speech rate
Navigating the screen using gestures
Using the keyboard on the display
Enabling spoken passwords or personal identification numbers
Loading paper and specialty media
Setting the size and type of the specialty media
Configuring Universal paper settings
Loading the 550-sheet tray
Loading the 2100-sheet tray
Loading the multipurpose feeder
Linking trays
Paper support
Supported paper sizes
Supported paper types
Supported paper weights
Printing
Printing from a computer
Printing from a mobile device
Printing from a mobile device using Lexmark Mobile Print
Printing from a mobile device using Mopria Print Service
Printing from a mobile device using AirPrint
Printing from a mobile device using Wi-Fi Direct®
Printing from a flash drive
Supported flash drives and file types
Configuring confidential jobs
Printing confidential and other held jobs
Printing from a Cloud Connector profile
Printing a font sample list
Printing a directory list
Canceling a print job
Copying
Using the automatic document feeder and scanner glass
Making copies
Copying photos
Copying on letterhead
Copying on both sides of the paper
Reducing or enlarging copies
Collating copies
Placing separator sheets between copies
Copying multiple pages onto a single sheet
Creating a copy shortcut
E-mailing
Using the automatic document feeder and scanner glass
Configuring the e-mail SMTP settings
Sending an e-mail
Creating an e-mail shortcut
Faxing
Using the automatic document feeder and scanner glass
Setting up the printer to fax
Supported fax
Setting up the fax function using analog fax
Setting up the fax function using etherFAX
Setting up the fax function using fax server
Setting up fax using a standard telephone line
Setting up fax in countries or regions with different telephone wall jacks and plugs
Connecting to a distinctive ring service
Setting the fax date and time
Configuring daylight saving time
Sending a fax
Scheduling a fax
Creating a fax destination shortcut
Changing the fax resolution
Adjusting the fax darkness
Printing a fax log
Blocking junk faxes
Holding faxes
Forwarding a fax
Scanning
Using the automatic document feeder and scanner glass
Scanning to a computer
Scanning to an FTP server
Scanning to a network folder
Creating an FTP shortcut
Scanning to a flash drive
Scanning to a Cloud Connector profile
Understanding the printer menus
Menu map
Device
Preferences
Eco-Mode
Remote Operator Panel
Notifications
Power Management
Anonymous Data Collection
Accessibility
Restore Factory Defaults
Maintenance
Configuration Menu
Out of Service Erase
Visible Home Screen Icons
About this Printer
Print
Layout
Finishing
Setup
Quality
Job Accounting
XPS
PDF
PostScript
PCL
HTML
Image
Paper
Tray Configuration
Media Configuration
Universal Setup
Custom Scan Sizes
Media Types
Bin Configuration
Copy
Copy Defaults
Fax
Fax Defaults
Fax Mode
Fax Setup
Fax Server Setup
E-mail
E-mail Setup
E-mail Defaults
Web Link Setup
FTP
FTP Defaults
USB Drive
Flash Drive Scan
Flash Drive Print
Network/Ports
Network Overview
Wireless
Wi-Fi Direct
Ethernet
TCP/IP
SNMP
IPSec
802.1x
LPD Configuration
HTTP/FTP Settings
ThinPrint
USB
Restrict external network access
Security
Login Methods
Manage Permissions
Local Accounts
Schedule USB Devices
Security Audit Log
Login Restrictions
Confidential Print Setup
Disk Encryption
Erase Temporary Data Files
Solutions LDAP Settings
Miscellaneous
Reports
Menu Settings Page
Device
Print
Shortcuts
Fax
Network
Help
Troubleshooting
Printing the Menu Settings Page
Securing the printer
Locating the security slot
Erasing printer memory
Erasing printer hard disk memory
Encrypting the printer hard disk
Restoring factory default settings
Statement of Volatility
Maintaining the printer
Configuring supply notifications
Setting up e-mail alerts
Viewing reports
Adjusting the speaker volume
Adjusting the default headphone volume
Configuring the fax speaker settings
Networking
Connecting the printer to a Wi-Fi network
Connecting the printer to a wireless network using Wi-Fi Protected Setup (WPS)
Configuring Wi-Fi Direct
Connecting a mobile device to the printer
Connecting a computer to the printer
Deactivating the Wi-Fi network
Changing the printer port settings after installing an internal solutions port
Setting up serial printing (Windows only)
Cleaning printer parts
Cleaning the printer
Cleaning the touch screen
Cleaning the scanner
Cleaning the pick tires
Cleaning the pick roller in the multipurpose feeder
Cleaning the ADF pick roller
Cleaning the ADF feed roller
Emptying the hole punch box
Ordering parts and supplies
Checking the status of parts and supplies
Using genuine Lexmark parts and supplies
Ordering a toner cartridge
Ordering an imaging unit
Ordering a staple cartridge
Ordering a maintenance kit
Replacing parts and supplies
Replacing the toner cartridge
Replacing the imaging unit
Replacing the fuser
Replacing the transfer roller
Replacing the pick roller
Replacing the pick roller in the multipurpose feeder
Replacing the ADF pick roller
Replacing the ADF feed roller
Replacing the ADF separator roller
Replacing the ADF torque limiter
Replacing the staple cartridge in the staple finisher
Replacing the staple cartridge in the staple, hole punch finisher
Resetting the supply usage counters
Moving the printer
Moving the printer to another location
Shipping the printer
Saving energy and paper
Configuring the power save mode settings
Adjusting the brightness of the printer display
Conserving supplies
Recycling
Recycling Lexmark products
Recycling Lexmark packaging
Clearing jams
Avoiding jams
Identifying jam locations
Paper jam in trays
Paper jam in door A
Paper jam in door C
Paper jam in the standard bin
Paper jam in the multipurpose feeder
Paper jam in the automatic document feeder
Paper jam in the 4-bin mailbox
Paper jam in the offset stacker or staple finisher
Paper jam in the staple, hole punch finisher
Staple jam in the staple finisher
Staple jam in the staple, hole punch finisher
Troubleshooting
Print quality problems
Printing problems
Print quality is poor
Blank or white pages
Dark print
Fine lines are not printed correctly
Folded or wrinkled paper
Gray background
Incorrect margins
Light print
Mottled print and dots
Print crooked or skewed
Solid black pages
Text or images cut off
Toner easily rubs off
Horizontal light bands
Vertical light bands
Vertical white lines
Vertical dark bands
Vertical dark lines
Vertical dark lines or streaks
Vertical dark streaks with print missing
Repeating defects
Print jobs do not print
Slow printing
Adjusting toner darkness
Job prints from the wrong tray or on the wrong paper
Confidential and other held documents do not print
The printer is not responding
Unable to read flash drive
Enabling the USB port
Network connection problems
Cannot open Embedded Web Server
Cannot connect the printer to the Wi-Fi network
Checking the printer connectivity
Hardware options problems
Cannot detect internal option
Defective flash detected
Not enough free space in flash memory for resources
Unformatted flash detected
Issues with supplies
Replace cartridge, printer region mismatch
Non-Lexmark supply
Paper feed problems
Envelope seals when printing
Collated printing does not work
Paper curl
Tray linking does not work
Paper frequently jams
Jammed pages are not reprinted
E-mailing problems
Cannot send e-mails
Faxing problems
Caller ID is not shown
Cannot send or receive faxes using analog fax
Can receive but not send faxes using analog fax
Can send but not receive faxes using analog fax
Cannot set up etherFAX
Cannot send or receive faxes using etherFAX
Poor fax print quality
Missing information on the fax cover page
Cannot send the fax cover page from the computer
Scanning problems
Cannot scan to a computer
Cannot scan to a network folder
Partial copies of document or photo
Poor copy quality
Vertical dark streaks on output when scanning from the ADF
Jagged image or text when scanning from the ADF
Scan job was not successful
Scanner does not close
Scanning takes too long or freezes the computer
Scanner does not respond
Adjusting scanner registration
Adjusting ADF registration
Contacting customer support
Upgrading and migrating
Hardware
Available internal options
Accessing the controller board
Installing a memory card
Installing an optional card
Installing a printer hard disk
Installing an internal solutions port
Installing the 550-sheet tray
Installing the 2100-sheet tray
Installing the 4-bin mailbox
Installing the offset stacker
Installing the staple finisher
Installing the staple, hole punch finisher
Software
Supported operating systems
Installing the printer software
Installing the fax driver
Adding printers to a computer
Adding available options in the print driver
Firmware
Exporting or importing a configuration file
Updating firmware
Notices
Product information
Edition notice
GOVERNMENT END USERS
Trademarks
Licensing notices
Noise emission levels
Waste from Electrical and Electronic Equipment (WEEE) directive
India E-Waste notice
Product disposal
EU battery directive
Returning Lexmark cartridges for reuse or recycling
Static sensitivity notice
ENERGY STAR
Temperature information
Laser notice
Power consumption
Product power consumption
Sleep Mode
Hibernate Mode
Off mode
Total energy usage
Applicability of Regulation (EU) 2019/2015 and (EU) 2019/2020
Regulatory notices for telecommunication terminal equipment
Notice to users of the US telephone network: FCC requirements
Notice to users of the Canadian telephone network
Notice to users of the New Zealand telephone network
Japanese telecom notice
Regulatory notices for wireless products
Modular component notice
Exposure to radio frequency radiation
Innovation, Science and Economic Development Canada
European Community (EC) directives conformity
United Kingdom (UK) conformity
Federal Communications Commission (FCC) compliance information statement
Japanese VCCI notice
Notice to users of Class A products in Brazil
European Community (EC) directives conformity
United Kingdom (UK) conformity
Radio interference notice
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ...
Index
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Contents
Table of Contents
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Troubleshooting
Bookmarks
MX822, MX826, XM7355, XM7370
MFPs
User'
s Guide
September 2022
www
.lexmark.com
Machine type:
7465
Models:
436, 496, 836, 896
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File type: PDF
File name: 92972010_mx822.pdf
File size: 13.26 MB
File Language: English
Pages: 342
Author: Lexmark
File created: 2022-07-11
Published: 2023-11-10
Updated: 2023-11-09
Download File
Other documents for Lexmark MX822
The following documents are available:
Other Documents
User's Guide PDF - (English)
Read Online
|
Download pdf
Quick Reference - (English)
Download
Forms and Bar Code Card P4.4 User's Guide - (English)
Download
Forms and Bar Code Card P4.2 User's Guide - (English)
Download
Virtual Configuration Center Administrator's Guide - (English)
Download
Embedded Web Server Administrator's Guide PDF - (English)
Download
Universal Print Driver Version 3.0a White Paper - (English)
Download
Product Information Guide - (English)
Download
Printer, Option, and Stand Compatibility Guide - (English)
Download
Printer Drivers for UNIX & Linux Systems - (English)
Download
Paper and Specialty Media Guide PDF - (English)
Download
Installation Instruction
Common Criteria Installation Supplement and Administrator Guide PDF - (English)
Download
Specification
PRESCRIBE Emulation P43.4 Technical Reference PDF - (English)
Download
Forms and Bar Code Card P4.2 Technical Reference - (English)
Download
Photos
Photos:
View Photos
Specifications
Brand:
Lexmark
Model: MX822
Category:
Printer - Copier - Fax - Scanner
See other models:
MS821DN
C2535DW
CS421DN
MC2535ADWE
MS823N
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Table of Contents
×
Contents
2
Safety information
7
Conventions
7
Product statements
7
Learning about the printer
10
Finding information about the printer
10
Finding the printer serial number
11
Selecting a location for the printer
12
Printer configurations
13
Attaching cables
16
Using the control panel
17
Understanding the status of the power button and indicator light
17
Setting up and using the home screen applications
19
Using the home screen
19
Customizing the home screen
20
Supported applications
20
Setting up Card Copy
20
Creating a shortcut
21
Using Display Customization
21
Setting up Scan Center
22
Setting up Device Quotas
22
Using QR Code Generator
23
Configuring Eco-Settings
23
Using Customer Support
23
Creating a Cloud Connector profile
23
Managing bookmarks
24
Creating bookmarks
24
Creating folders
25
Managing contacts
25
Adding contacts
25
Adding groups
25
Editing contacts or groups
26
Deleting contacts or groups
26
Setting up and using the accessibility features
27
Enabling Magnification mode
27
Activating Voice Guidance
27
Adjusting the Voice Guidance speech rate
27
Navigating the screen using gestures
27
Using the keyboard on the display
28
Enabling spoken passwords or personal identification numbers
28
Loading paper and specialty media
29
Setting the size and type of the specialty media
29
Configuring Universal paper settings
29
Loading the 550-sheet tray
29
Loading the 2100-sheet tray
32
Loading the multipurpose feeder
37
Linking trays
38
Paper support
39
Supported paper sizes
39
Supported paper types
42
Supported paper weights
43
Printing
46
Printing from a computer
46
Printing from a mobile device
46
Printing from a mobile device using Lexmark Mobile Print
46
Printing from a mobile device using Mopria Print Service
46
Printing from a mobile device using AirPrint
46
Printing from a mobile device using Wi-Fi Direct®
47
Printing from a flash drive
47
Supported flash drives and file types
48
Configuring confidential jobs
49
Printing confidential and other held jobs
49
Printing from a Cloud Connector profile
50
Printing a font sample list
51
Printing a directory list
51
Canceling a print job
51
Copying
52
Using the automatic document feeder and scanner glass
52
Making copies
52
Copying photos
52
Copying on letterhead
53
Copying on both sides of the paper
53
Reducing or enlarging copies
53
Collating copies
53
Placing separator sheets between copies
53
Copying multiple pages onto a single sheet
54
Creating a copy shortcut
54
E-mailing
55
Using the automatic document feeder and scanner glass
55
Configuring the e-mail SMTP settings
55
Sending an e-mail
63
Creating an e-mail shortcut
63
Faxing
64
Using the automatic document feeder and scanner glass
64
Setting up the printer to fax
64
Supported fax
65
Setting up the fax function using analog fax
65
Setting up the fax function using etherFAX
66
Setting up the fax function using fax server
67
Setting up fax using a standard telephone line
68
Setting up fax in countries or regions with different telephone wall jacks and plugs
70
Connecting to a distinctive ring service
72
Setting the fax date and time
72
Configuring daylight saving time
72
Sending a fax
72
Scheduling a fax
73
Creating a fax destination shortcut
73
Changing the fax resolution
73
Adjusting the fax darkness
74
Printing a fax log
74
Blocking junk faxes
74
Holding faxes
74
Forwarding a fax
74
Scanning
76
Using the automatic document feeder and scanner glass
76
Scanning to a computer
76
Scanning to an FTP server
77
Scanning to a network folder
78
Creating an FTP shortcut
78
Scanning to a flash drive
78
Scanning to a Cloud Connector profile
79
Understanding the printer menus
80
Menu map
80
Device
81
Preferences
81
Eco-Mode
82
Remote Operator Panel
83
Notifications
84
Power Management
87
Anonymous Data Collection
87
Accessibility
88
Restore Factory Defaults
89
Maintenance
89
Configuration Menu
89
Out of Service Erase
93
Visible Home Screen Icons
94
About this Printer
94
Print
95
Layout
95
Finishing
96
Setup
97
Quality
98
Job Accounting
99
XPS
100
PDF
100
PostScript
100
PCL
101
HTML
103
Image
103
Paper
104
Tray Configuration
104
Media Configuration
104
Universal Setup
104
Custom Scan Sizes
105
Media Types
106
Bin Configuration
106
Copy
107
Copy Defaults
107
Fax
111
Fax Defaults
111
Fax Mode
111
Fax Setup
111
Fax Server Setup
121
E-mail
124
E-mail Setup
124
E-mail Defaults
125
Web Link Setup
130
FTP
130
FTP Defaults
130
USB Drive
135
Flash Drive Scan
135
Flash Drive Print
139
Network/Ports
141
Network Overview
141
Wireless
142
Wi-Fi Direct
144
Ethernet
145
TCP/IP
146
SNMP
147
IPSec
148
802.1x
149
LPD Configuration
149
HTTP/FTP Settings
150
ThinPrint
151
USB
151
Restrict external network access
152
Security
153
Login Methods
153
Manage Permissions
153
Local Accounts
154
Schedule USB Devices
154
Security Audit Log
155
Login Restrictions
157
Confidential Print Setup
157
Disk Encryption
158
Erase Temporary Data Files
159
Solutions LDAP Settings
159
Miscellaneous
159
Reports
160
Menu Settings Page
160
Device
160
Print
160
Shortcuts
161
Fax
161
Network
161
Help
161
Troubleshooting
162
Printing the Menu Settings Page
162
Securing the printer
163
Locating the security slot
163
Erasing printer memory
163
Erasing printer hard disk memory
163
Encrypting the printer hard disk
164
Restoring factory default settings
164
Statement of Volatility
164
Maintaining the printer
166
Configuring supply notifications
166
Setting up e-mail alerts
166
Viewing reports
166
Adjusting the speaker volume
167
Adjusting the default headphone volume
167
Configuring the fax speaker settings
167
Networking
167
Connecting the printer to a Wi-Fi network
167
Connecting the printer to a wireless network using Wi-Fi Protected Setup (WPS)
168
Configuring Wi-Fi Direct
169
Connecting a mobile device to the printer
169
Connecting a computer to the printer
169
Deactivating the Wi-Fi network
170
Changing the printer port settings after installing an internal solutions port
170
Setting up serial printing (Windows only)
171
Cleaning printer parts
171
Cleaning the printer
171
Cleaning the touch screen
172
Cleaning the scanner
172
Cleaning the pick tires
175
Cleaning the pick roller in the multipurpose feeder
176
Cleaning the ADF pick roller
179
Cleaning the ADF feed roller
181
Emptying the hole punch box
184
Ordering parts and supplies
186
Checking the status of parts and supplies
186
Using genuine Lexmark parts and supplies
186
Ordering a toner cartridge
186
Ordering an imaging unit
188
Ordering a staple cartridge
188
Ordering a maintenance kit
188
Replacing parts and supplies
190
Replacing the toner cartridge
190
Replacing the imaging unit
191
Replacing the fuser
193
Replacing the transfer roller
195
Replacing the pick roller
197
Replacing the pick roller in the multipurpose feeder
199
Replacing the ADF pick roller
200
Replacing the ADF feed roller
203
Replacing the ADF separator roller
206
Replacing the ADF torque limiter
209
Replacing the staple cartridge in the staple finisher
212
Replacing the staple cartridge in the staple, hole punch finisher
214
Resetting the supply usage counters
215
Moving the printer
215
Moving the printer to another location
215
Shipping the printer
216
Saving energy and paper
216
Configuring the power save mode settings
216
Adjusting the brightness of the printer display
217
Conserving supplies
217
Recycling
217
Recycling Lexmark products
217
Recycling Lexmark packaging
217
Clearing jams
218
Avoiding jams
218
Identifying jam locations
219
Paper jam in trays
220
Paper jam in door A
221
Paper jam in door C
223
Paper jam in the standard bin
224
Paper jam in the multipurpose feeder
225
Paper jam in the automatic document feeder
226
Paper jam in the 4-bin mailbox
228
Paper jam in the offset stacker or staple finisher
229
Paper jam in the staple, hole punch finisher
231
Staple jam in the staple finisher
232
Staple jam in the staple, hole punch finisher
235
Troubleshooting
238
Print quality problems
238
Printing problems
239
Print quality is poor
239
Blank or white pages
239
Dark print
241
Fine lines are not printed correctly
242
Folded or wrinkled paper
243
Gray background
244
Incorrect margins
246
Light print
247
Mottled print and dots
249
Print crooked or skewed
250
Solid black pages
250
Text or images cut off
253
Toner easily rubs off
255
Horizontal light bands
256
Vertical light bands
256
Vertical white lines
257
Vertical dark bands
258
Vertical dark lines
260
Vertical dark lines or streaks
261
Vertical dark streaks with print missing
262
Repeating defects
264
Print jobs do not print
264
Slow printing
265
Adjusting toner darkness
267
Job prints from the wrong tray or on the wrong paper
267
Confidential and other held documents do not print
268
The printer is not responding
269
Unable to read flash drive
270
Enabling the USB port
270
Network connection problems
270
Cannot open Embedded Web Server
270
Cannot connect the printer to the Wi-Fi network
271
Checking the printer connectivity
272
Hardware options problems
273
Cannot detect internal option
273
Defective flash detected
273
Not enough free space in flash memory for resources
274
Unformatted flash detected
274
Issues with supplies
274
Replace cartridge, printer region mismatch
274
Non-Lexmark supply
275
Paper feed problems
275
Envelope seals when printing
275
Collated printing does not work
276
Paper curl
276
Tray linking does not work
278
Paper frequently jams
278
Jammed pages are not reprinted
279
E-mailing problems
280
Cannot send e-mails
280
Faxing problems
280
Caller ID is not shown
280
Cannot send or receive faxes using analog fax
281
Can receive but not send faxes using analog fax
283
Can send but not receive faxes using analog fax
283
Cannot set up etherFAX
283
Cannot send or receive faxes using etherFAX
284
Poor fax print quality
284
Missing information on the fax cover page
285
Cannot send the fax cover page from the computer
285
Scanning problems
286
Cannot scan to a computer
286
Cannot scan to a network folder
287
Partial copies of document or photo
288
Poor copy quality
289
Vertical dark streaks on output when scanning from the ADF
289
Jagged image or text when scanning from the ADF
290
Scan job was not successful
290
Scanner does not close
291
Scanning takes too long or freezes the computer
291
Scanner does not respond
292
Adjusting scanner registration
292
Adjusting ADF registration
292
Contacting customer support
293
Upgrading and migrating
294
Hardware
294
Available internal options
294
Accessing the controller board
294
Installing a memory card
296
Installing an optional card
298
Installing a printer hard disk
300
Installing an internal solutions port
302
Installing the 550-sheet tray
306
Installing the 2100-sheet tray
307
Installing the 4-bin mailbox
310
Installing the offset stacker
311
Installing the staple finisher
312
Installing the staple, hole punch finisher
314
Software
315
Supported operating systems
315
Installing the printer software
316
Installing the fax driver
316
Adding printers to a computer
316
Adding available options in the print driver
317
Firmware
318
Exporting or importing a configuration file
318
Updating firmware
318
Notices
319
Product information
319
Edition notice
319
GOVERNMENT END USERS
319
Trademarks
320
Licensing notices
320
Noise emission levels
320
Waste from Electrical and Electronic Equipment (WEEE) directive
321
India E-Waste notice
321
Product disposal
321
EU battery directive
321
Returning Lexmark cartridges for reuse or recycling
322
Static sensitivity notice
322
ENERGY STAR
322
Temperature information
322
Laser notice
323
Power consumption
323
Product power consumption
323
Sleep Mode
324
Hibernate Mode
324
Off mode
324
Total energy usage
324
Applicability of Regulation (EU) 2019/2015 and (EU) 2019/2020
324
Regulatory notices for telecommunication terminal equipment
325
Notice to users of the US telephone network: FCC requirements
325
Notice to users of the Canadian telephone network
326
Notice to users of the New Zealand telephone network
326
Japanese telecom notice
327
Regulatory notices for wireless products
328
Modular component notice
328
Exposure to radio frequency radiation
328
Innovation, Science and Economic Development Canada
328
European Community (EC) directives conformity
328
United Kingdom (UK) conformity
329
Federal Communications Commission (FCC) compliance information statement
330
Japanese VCCI notice
331
Notice to users of Class A products in Brazil
331
European Community (EC) directives conformity
331
United Kingdom (UK) conformity
331
Radio interference notice
332
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ...
332
Index
335
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