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WHAT TO DO IF
TROUBLESHOOTING
TROUBLESHOOTING ISSUES COMMON TO THIS SYSTEM
Symptom Cause Action
The touch screen becomes unresponsive during
operation.
An error has occurred in the system.
Press and hold the “
” knob for 10
seconds or longer to reset the system.
The sound suddenly stops working.
Only the background is displayed on the screen
and no icons appear.
The sound of radio or connected media stops
working.
When Apple CarPlay/Android Auto is used, a
smartphone application, such as camera, is
operated.
Terminate either Apple CarPlay/Android Auto or
the operated smartphone application.
SUBARU STARLINK
X11.6-inch display system without SUBARU STARLINK Safety and Security only
Symptom Likely cause Solution Page
SUBARU STARLINK does not start. The time does not match.
Connect your smartphone. 60
Set the phonebook download function
to on.
63
WHAT TO DO IF
205
Appendix/What To Do If/Index
9
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