Napoleon TQ285X-RD-1-A User Manual

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N415-0536 JAN 19.22

Troubleshoong

Problem Possible Causes Soluon

Low heat / Low ame when valve

turned to high.

Blockage of gas.

Improper preheang.

Cylinder freezing up.

Check for spider webs in the burner or orice.

Preheat grill with main burners on high for 5 to 10 minutes.

When cooking for long periods of me, or when the cylinder

is close to being empty, or low outside air temperatures, 1 lb

cylinders do not have enough weed surface area to allow

liquid propane to turn to vapor. Put on a fresh 1 lb cylinder

or hook-up to a 20 lb tank.

Excessive are-ups/uneven heat. Improper preheang.

Excessive grease and ash build up in

drip pan.

Preheat grill with both main burners on high for 5 to 10

minutes.

Clean drip pan regularly. Do not line pan with aluminum foil.

Refer to cleaning instrucons.

Burners burn with yellow ame,

accompanied by the smell of gas.

Possible spider web or other debris,

or improper air shuer adjustment.

Thoroughly clean burner by removing. See general

maintenance instrucons. Open air shuer slightly

according to combuson air adjustment instrucons. (This

must be done by a qualied gas installer.)

Flames li away from burner,

accompanied by the smell of gas,

and possibly dicules in lighng.

Improper air shuer adjustment. Close air shuer slightly according to combuson air

adjustment instrucons. (This must be done by a qualied

gas installer.)

Burner will not light with the igniter

but will light with a match.

Jet-re outlet is dirty or clogged.

Clean jet-re outlet with a so bristle brush.

Humming regulator. Normal occurrence on hot days. This is not a defect. It is caused by internal vibraons in the

regulator and does not aect the performance or safety of

the gas grill. Humming regulators will not be replaced.

“Paint” appears to be peeling inside

lid or hood.

Grease build-up on inside surfaces. This is not a defect. The peeling is caused by hardened

grease, which dries into paint-like shards that ake o.

Regular cleaning will prevent this. See cleaning instrucons.

Burner output on “high” seng

is too low. (Rumbling noise and

uering blue ame at burner

surface.)

Lack of gas.

Supply hose is pinched.

Dirty or clogged orice.

Spider webs or other maer in

venturi tube.

Check gas level in propane cylinder.

Reposion supply hose as necessary.

Clean burner orice.

Clean out venturi tube.

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Napoleon TQ285X-RD-1-A Grills

User Manual - Page 12