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12. TROUBLESHOOTING
WARNING!
Improper repair of the appliance may
pose a danger to the safety of the user.
Any repairs must be performed by
qualified personnel.
The majority of problems that may occur
can be solved without the need to contact
an Authorised Service Centre.
Refer to the below table for information on
possible problems.
With some problems, the display shows an
alarm code.
Problem and alarm code Possible cause and solution
You cannot activate the appliance.
• Make sure that the mains plug is connected to the mains socket.
• Make sure that there is no damaged fuse in the fuse box.
The programme does not start.
• Make sure that the appliance door is closed.
• Press the start button.
• If the delay start is set, cancel the setting or wait for the end of the
countdown.
• The appliance recharges the resin inside the water softener. The dura‐
tion of the procedure is approximately 5 minutes.
The appliance does not fill with wa‐
ter.
The display shows i10 or i11.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too low. For this
information, contact your local water authority.
• Make sure that the water tap is not clogged.
• Make sure that the filter in the inlet hose is not clogged.
• Make sure that the inlet hose has no kinks or bends.
The appliance does not drain the
water.
The display shows i20.
• Make sure that the sink spigot is not clogged.
• Make sure that the interior filter system is not clogged.
• Make sure that the drain hose has no kinks or bends.
The anti-flood device is on.
The display shows i30.
• Close the water tap.
• Make sure that the appliance is correctly installed.
• Make sure the baskets are loaded as instructed in the user manual.
Malfunction of the water level detec‐
tion sensor.
The display shows i41 - i44.
• Make sure that the filters are clean.
• Switch the appliance off and on.
Malfunction of the wash pump or the
drain pump.
The display shows i51 - i59 or i5A -
i5F.
• Switch the appliance off and on.
The temperature of the water inside
the appliance is too high or malfunc‐
tion of the temperature sensor oc‐
curred.
The display shows i61 or i69.
• Make sure that the temperature of the inlet water does not exceed
60°C.
• Switch the appliance off and on.
22 ENGLISH
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