Please read the instructions carefully and keep for future reference. Information may be updated
from time to time so please refer to the website for the latest version of the manual.
Your appliance is protected by this warranty under normal, personal,
family or household use for 1 Year Parts & Labor and limited
commercial use (90 days) in USA and Canada.
WARRANTY INFORMATION
WARRANTY
Consolidated Brands undertakes to the consumer/owner to repair or, at our option, to replace any part of this
product which proves to be defective in workmanship or material under normal personal, family or household
use in USA and Canada, for a period of one years parts & labor from the date of original purchase. For
commercial use, the product is warranted for a period of 90 days.
During this period, we will provide all labor and parts necessary to correct such defect, free of charge, if the
appliance has been installed and operated in accordance with the written instructions provided with the
appliance. Ready access to the appliance, for service, is the responsibility of the consumer/owner. If unit
installed in closet or cabinet, it should be removed for access by service technician. If this cannot be done,
then there will be extra charge.
We may require return of products or parts to our warranty department for which the shipping charges are to be
incurred by the consumer. If a return or replacement is required, allow 3-4 weeks to process. If unit is located
more than 25 miles there will be a trip charge. If unit is in remote area more than 75 miles, customer will need
to take the product to the technician's workshop. Replacement unit will be delivered with curb side delivery
only. If Unit is installed in a 5th wheel RV, in a location behind the axle it won't be covered under warranty.
All repairs or replacements are warranted only for the remainder of the original warranty period. Charges may
incur if warranty coverage is not applicable Service would be provided from Monday to Friday between normal .
business hours.
GENERAL
Since it is the responsibility of the consumer/owner to establish the warranty period by verifying the original
purchase date, Consolidated Brands recommends that a receipt, delivery slip or some other appropriate
payment record be kept for that purpose. This warranty gives you specific legal rights, and you may also have
other rights which vary from State to State.
You can register your warranty by either of following methods:
1. Scan the QR Code
2. Online at: ApplianceDesk.com/Warranty
1. Open Smart Phone
2.O
pen Photo
3.S
can QR Code
QR Code
Consolidated Brands
10222 Georgibelle Drive, Suite 200,
Houston, TX 77043-5249
QUESTIONS / SERVICE
Phone/Text: 1-800-776-3538
Email: [email protected]
Web: www.ApplianceDesk.com
EXCLUSIONS
In no event shall Consolidated Brands be liable for incidental or consequential damages or for damages
resulting from external causes such as abuse, operation misuse, neglect, alterations, normal wear and tear,
incorrect voltage or acts of God. This warranty does not cover service calls which involve defective
workmanship, damage due to other products while combined use with this product or materials covered by
this warranty. Accordingly, diagnosis and repair costs for a service call which involves defective workmanship
or materials will be the responsibility of the consumer-owner.
Most work is covered. The defining factor is has the machine malfunctioned (Consolidated Brands is
responsible) or has the customer omitted or done something to cause malfunction (customer is responsible).
THE FOLLOWING WORK ARE NOT COVERED UNDER WARRANTY
Installation
1. Non-removal of shipping bolts, causing vibration / internal damage.
2. Non-adjustment of feet to level machine, causing vibration / internal damage.
3. Non-removal of exhaust vent plate at the back while using Venting Dry mode, causing excess heat
and resulting in damage to internal components.
4. Using incorrect length of venting i.e. more than 10 feet unless used with a booster fan.
5. Not conforming to minimum space requirements for built-in installation, causing excess heat and
resulting in damage to internal components.
6. Installation in a corrosive environment.
7. Incorrect water pressure i.e below 7.25 psi or above 145 psi
8. Incorrect water inlet hose installation (use only factory supplied hoses with metric threads on the L
shaped side to fit water valve)
Maintenance
1. Non-cleaning of coin trap for debris, causing the unit to not drain out water and resulting in drain pump
malfunction.
2. Non-cleaning of vent fan & exhaust hose for lint, causing the unit to not dry properly.
3. Improper maintenance (such as, but not limited to, scale build-up, freeze damage, or vent blockage).
Damage
1. Breakage of cosmetic parts e.g., door handle, knob.
Other
1. Accident, abuse or misuse.
2. Using solvents to clean the machine or wash clothes, causing damage.
3. Misapplication of this product e.g., use in a non household/commercial environment.
4. Any other cause not due to defects in materials or workmanship.
5. Problems or damage due to fires, flooding, electrical surges, freezing or any acts of God.
6. Any damage caused by poor water quality.
7. Operating the appliance with anything other than potable water at all times.
8. Force majeure.
28” x 24” x 22”
ERROR CODE
E1 Temperature sensor
E2 Humidity sensor
E3 Temperature & Humidity sensor
