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TROUBLESHOOTING
05
My air cooler won’t turn on.Q1:
Q2:
Q3:
Q4:
Q5:
Q6:
My air cooler is not cool enough.
My air cooler is shaky and wobbling.
Water is dripping from my air cooler.
My humidifying indicator is blinking, but
I already added water into the tank.
My air cooler is making vibration and noise.
A1:
A2:
A3:
A4:
A5:
A6:
Make sure that the cord is connected to a powered outlet and the mains
voltage corresponds with the voltage indicated on the cooler.
Turn on the humidify function and ensure that the water is above the
minimum mark. Put ice packs into the tank for better cooling. Note that
this is not an air conditioner. Combine with your AC unit to circulate air
more efficiently.
Place the air cooler on a flat, level surface. Incorrect assembly might also
cause shakiness. Please refer to the assembly instructions in page 7. Note
that the power cord must be run through all keepers.
Ensure the proper installation of the cooling pad, rear grille, and water
tank. The water must not exceed the max level.
Make sure to return the tank securely in place and re-enable the humidify
function. Note that when the water is low or the tank is withdrawn during
humidifying, the humidify function will be disabled for safety protection.
Place the air cooler on a flat, level surface. Be sure not to insert anything into
the grilles.
If your problem is not listed or still persists, please contact our customer support
at
TROUBLESHOOTING
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