Loading ...
Loading ...
Loading ...
49-3000277 Rev 1 29
Troubleshooting Tips... Before you call for service
TROUBLESHOOTING TIPS
Problem Possible Cause What To Do
Wrinkling Improper sorting Avoid mixing heavy items (like work clothes) with light items
(like blouses).
Overloading Load your washer so clothes have enough room to move
freely.
Incorrect wash cycle Match cycle selection to the type of fabric you are washing
(especially for easy care loads).
Repeated washing in water
that is too hot
Wash in warm or cold water.
Grayed or
yellowed
clothes
Not enough detergent Use correct amount of detergent.
Not using HE (high
efficiency) detergent
Use only HE detergent.
Hard water Use hottest water safe for fabric.
Use a water conditioner or install a water softener.
Water is not hot enough Make sure water heater is delivering water at 120°–140°F
(48°–60°C).
Detergent is not dissolving Try a liquid HE detergent.
Dye transfer Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
Colored spots Incorrect use of fabric
softener
Check fabric softener package for instructions and follow
directions for using dispenser.
Dye transfer Sort whites or lightly colored items from dark colors.
Promptly remove wash load from washer.
Water
temperature
is incorrect
Water supply is improperly
connected
Make sure hoses are connected to correct faucets.
Property water heater is not
set properly
Make sure property water heater is delivering water at 120°–
140°F (48°–60°C).
Bad odor inside
your Washer
Washer unused for a
long time, not using
recommended quality of HE
detergent or used too much
detergent
In case of strong odor, see the Care and Cleaning section on
how to clean the Interior.
Use only the amount of detergent recommended.
Use only HE (high efficiency) detergent.
Always remove wet items from the washer promptly after it
stops running.
Leave the door slightly open for the washer to air dry. Close
supervision is necessary if this appliance is used by or near
children. Do not allow children to play on or in this appliance.
Detergent leak This is normal It is normal operation to see detergent leak on door gasket
about 20 seconds after filling the dispenser.
Improper
dispensing
of softener
or bleach
Dispenser clogged Monthly clean the dispenser drawer to remove buildup of
chemicals.
Softener or bleach is filled
above the max line
Make sure to have the correct amount of softener or bleach.
Dispenser
drawer not
dispensing
properly
Laundry detergent packet
placed in dispenser drawer
Laundry detergent packets should not be used in the
dispenser. They should only be added directly to the wash tub
following the manufacturer's directions.
Loading ...
Loading ...
Loading ...