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I can’t reconnect the watch
and phone.
Q1
The watch will not re-connect with the
phone after they are disconnected.
Is CASIO WATCHES running?
The watch cannot re-connect with your
phone unless CASIO WATCHES is
running on the phone. On your phone’s
Home Screen, tap the “CASIO
WATCHES” icon. Then on the watch, hold
down (D) for at least two seconds.
Have you tried turning your phone off and
then back on again?
Turn your phone off and then back on, and
then tap the “CASIO WATCHES” icon.
Next, on the watch, hold down (D) for at
least two seconds.
Q2
I can’t connect while my phone is in
the Airplane Mode.
Connection with the watch is not possible
while the phone’s Airplane Mode is enabled.
After disabling your phone’s Airplane Mode,
go to its Home Screen and tap the “CASIO
WATCHES” icon. Then on the watch, hold
down (D) for at least two seconds.
Q3
I changed the phone’s Bluetooth
from enabled to disabled, and now I
can’t connect anymore.
On your phone, re-enable Bluetooth, and then
go to the Home Screen and tap the “CASIO
WATCHES” icon. Next, on the watch, hold
down the (D) for at least two seconds.
Q4
I can’t connect after turning off the
phone.
Turn your phone off and then back on, and
then tap the “CASIO WATCHES” icon. Next,
on the watch, hold down (D) for at least two
seconds.
Q5
e
Is not displayed, and the watch is
not connected with my phone.
Is a setting operation in progress?
Bluetooth connection is temporarily
disabled while any setting operation (time
setting, alarm setting, etc.) is in progress.
Exit the setting operation to re-connect.
Have you performed some watch
operation within the past hour?
To preserve battery power, the watch will
automatically terminate Bluetooth
connection with your phone temporarily if
it detects the connection has been unused
for approximately one hour. Auto Time
Adjustment is disabled while there is no
connection. To reconnect, press any
watch button or angle the watch towards
your face.
Phone-Watch Connection
Q1
I can’t establish a connection
between the phone and watch.
Have you tried turning your phone off and
then back on again?
Turn your phone off and then back on, and
then tap the “CASIO WATCHES” icon.
Next, on the watch, hold down (D) for at
least two seconds.
Is the watch’s Airplane Mode enabled?
Connection with your phone is not
possible while the watch’s Airplane Mode
is enabled. To connect with your phone,
disable the Airplane Mode.
l
Using the Watch in a Medical Facility or
Aircraft
Has the watch been re-paired with the
phone?
Delete the pairing information from the
CASIO WATCHES phone app and your
phone (iPhone only), and then re-pair
them.
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Deleting Pairing Information from the
CASIO WATCHES phone app
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iPhone Only
Deleting the phone’s pairing
information
l
C
Pair the watch with a phone.
If you are unable to establish a
connection...
After deleting pairing information from the
watch, re-pair it with your phone.
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Deleting Pairing Information from the
Watch
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C
Pair the watch with a phone.
Changing to a Different
Phone Model
Q1
How do I connect my watch to a
different phone?
Delete the pairing information from your watch
and then pair it with the phone you want to
connect with.
l
If you purchase another phone
Operation Guide 5618
19
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