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Operating your Towel Rail
HEAT CONTROL
These towel rails run at a single temperature. Be aware they do get very hot to the
touch.
CAUTION: The Towel Rail generates heat during use. Proper precautions must be taken
to prevent the risk of burns, scalds, fires or other damage to persons
Do not attempt to dismantle the Towel Rail. There are no user serviceable parts. For
service or repair, contact an authorised electrical service technician.
CARE AND CLEANING
The Towel Rail requires regular cleaning to ensure longevity of the product.
Turn off the isolating switch before cleaning. For additional protection, turn the mains
supply off before cleaning.
Ensure that the towel rail has been allowed to cool down completely before cleaning.
Use a damp cloth (not wet) to wipe the exterior of the towel rail to remove dust and
dirt.
Never use solutions such as benzene, thinners or polishing agents.
Never use abrasive materials like steel wool / scourers to scrub the towel rail.
Ensure the Towel Rail is dry before switching back on the mains supply and isolating
switch.
DO NOT USE ANY ABRASIVE OR CORROSIVE CLEANERS.
Goldair New Zealand
Monday Friday 8am-5pm
Phone +64 (0)9 917 4000
Phone 0800 232 633
Goldair Australia
Monday Friday 8am-5pm
Phone +61 (0)3 9336 4423
Phone 1300 465 324
SUPPORT AND TECHNICAL ADVICE
RUST
Surface rust can occur on stainless steel over time. To avoid this the Heated Towel Rail is
best wiped down from time to time with a damp cloth and a stainless-steel cleaner. Fine
scratching can be removed using a metal polish such as Autosol’ or Brasso’ Paste which
are available from most supermarkets and car care shops.
PROOF OF PURCHASE
To receive warranty, retain receipt as proof of purchase.
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