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05
Vehicle will
not charge
Charging plug
is not inseed
fully into the
vehicle
Vehicle is not a
state to accept
a charge
1. Peorm a visual check of the charging
plug.
2. Remove the charging plug from the
vehicle, then reinse it into the vehicle,
ensuring it is fully seated into the
vehicle’s receptacle.
Verify vehicle is able to accept charge.
Refer to the vehicle owner’s manual for
charge instructions.
LED 4 Red
indicator
remains solid
Charger is not
grounded
1. Disconnect the charger from the wall
outlet.
2. Have a qualied electrician inspect the
electrical installation to determine the
fault. Note: An electric shock hazard
exists if the installation is not grounded.
LED 4 Red
indicator
ashes 1 times
eve 2
seconds
Abnormal
communication
error
1. Switch o wall outlet and disconnect
charging plug from vehicle receptacle.
2. Switch on wall outlet, reselect current
rating and reattach charging plug to
vehicle receptacle.
3. If problem persists cease using device
and contact suppo.
LED 4 Red
indicator
ashes 2 times
eve 2
seconds
Under voltage
detected
1. Charger will stop working when
voltage ≤75V(±5V) for 2 seconds, and
will reve back to normal charging when
voltage returns to 90V(±5V) in 5 seconds.
2. Problem may be tempora, however if
the problem persists have a qualied
electrician check the integrity of your
local circuit.
LED 4 Red
indicator
ashes 3 times
eve 2
seconds
Over voltage
detected
1. Charger will stop working when
voltage ≥270V(±5V) for 2 seconds, and
reve back to normal charging when
voltage returns to 254V(±5V) in 5
seconds.
2. Problem may be tempora, however if
the problem persists have a qualied
electrician check the integrity of your
local circuit.
LED 4 Red
indicator
ashes 4 times
eve 2
seconds
Current
leakage
detected
1. When a leakage ＞25mA(±5mA) is
detected the device will stop charging.
2. Switch o wall outlet and disconnect
charging plug from vehicle receptacle.
3. Switch on wall outlet, reselect current
rating and reattach charger plug to
vehicle receptacle.
4. If problem persists cease using device
and contact suppo.
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