Model Number: RHUV5501
220-240V~, 50-60Hz, 700W
Athena Pet Upright Vacuum
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
PLEASE RETAIN
FOR FUTURE REFERENCE
Page(s)
Safety instructions
3-6
Energy
performance label
7
Technical data
8
Vacuum
feature diagram
9
Vacuum cleaner
assembly
10-12
Using your vacuum
cleaner
13-15
Cleaning and care
16-19
Problem solving
20
Guarantee and customer services
21
Spare
parts
22
Connection to the mains supply
23
Disposal information
24
CONTENTS
2
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
Thank you for purchasing your Russell Hobbs Athena Pet Upright Vacuum
Cleaner.
To get the best from your new cleaner, take a few moments to read these
instructions and keep them in a safe place for future reference.
Should you require any further assistance, our friendly Product Care team will
be happy to help.
3
SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
• It is hazardous for anyone other than a competent person
to carry out any service or repair operation that involves
the removal of a cover which gives protection against
exposure to electrical parts.
• If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
• This product is intended for household use only.
Do not use outdoors.
• This appliance can be used by children aged from 8 years
and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if
they have been given supervision or instruction
concerning use of the appliance in a safe way and
understand the hazards involved. Children shall not play
with the appliance. Cleaning and user maintenance shall
not be made by children without supervision.
• The plug must be removed from the socket-outlet before
cleaning or maintaining the appliance.
• Do not operate this appliance for anything other than its
intended use. Do not immerse in water or other liquids
for cleaning.
4
SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
• Do not direct at people, animals, electrical outlets, or
equipment containing electrical components.
• Unplug from outlet when not in use. Do not leave the
cleaner unattended while plugged in.
• Do not use with damaged cord or plug.
• Do not use vacuum cleaner if it has been dropped,
damaged, left outdoors or dropped into water.
• Keep the vacuum cleaner away from water; do not allow
it to get wet. If unit is wet, do not plug unit into wall
socket or turn unit on.
• Do not handle the vacuum cleaner with wet hands.
• Do not pull or carry by cord, use cord as a handle, close
door on cord, pull cord around sharp corners or edges, or
expose cord to heated surfaces.
• Do not unplug by pulling on cord.
• To protect against electrical shock do not immerse cord,
plug, or appliance in water or other liquid.
• Unplug from the mains outlet when not in use, before
putting on and taking off parts, and before cleaning.
• The use of accessory attachments not recommended by
the appliance manufacturer may cause fire, electric shock
or injury. Only use the accessories supplied by the
manufacturer.
5
SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
• Do not let the cord hang over the edge of the worktop, or
touch hot surfaces.
• Do not use this vacuum to pick up water or any other
liquids, combustible substances or hot/burning objects.
• Only use the unit when fully assembled.
• Never place your fingers or other objects into any part of
the cleaner. Be aware that loose clothing or hair may
become trapped in the cleaner if improperly used.
• Before use, ensure that all of the air vents of the cleaner
are clear and there is no restriction of air flow.
• This vacuum cleaner is fitted with a constantly rotating
brush bar. To avoid damage to your flooring, when using
the hose, ensure the vacuum is locked in the upright
position.
• Do not pull or over stretch the hose as this can cause the
vacuum cleaner to tilt which could cause possible damage
to flooring.
• Caution: Exhaust air discharged from the rear of the
cleaner may extinguish a gas fire, pilot light, or disturb
ashes in an open fire. Always avoid directing the cleaner
toward naked flames.
6
SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
• When cleaning stairs to prevent the vacuum cleaner
falling always place the vacuum cleaner at the bottom of
stairs on the floor. Do not place the vacuum cleaner on
stairs or furniture.
• Do not run the vacuum cleaner over any cables, or its
own power cable. As this will result in damaging the
cable.
• Important: This cleaner has a thermal safety device which
automatically cuts off the power supply in case of over
heating. If the safety device has switched the cleaner off,
unplug from the mains, allow the cleaner to cool down
and check for any blockages. Once the cleaner has cooled
it can be plugged back in to the mains and used as
normal.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
7
ENERGY PERFORMANCE LABEL
The purpose of the energy label is to help you understand a
vacuum cleaner’s energy efficiency performance.
1. Energy rating –
based primarily on
energy consumption
and pick-up.
2. Annual energy
usage – the amount of
energy used over a
year.
3. Emissions – the
amount of dust in the
air emitted from the
machine’s exhaust.
4. Noise – the noise
level produced by the
machine, measured in
decibels.
5. Pick up (carpets) –
the rating of how much
dust the machine picks
up from carpets.
6. Pick-up (hard
floors/crevices) – the
rating of how much
dust the machine picks
up from hard floors and
crevices.
1
3
2
4
5 6
8
TECHNICAL DATA (PRODUCT FICHE)
Trade mark
Russell Hobbs
Model
RHUV5501
Energy
efficiency class
A
Indicative annual energy
consumption (kWh per year),
based on 50 cleaning tasks. Actual
annual energy consumption will
depend on how the appliance is
used.
25.7
Carpet cleaning performance class
D
Hard floor cleaning
performance
class
B
Dust re
-emission class
D
Sound power
level
77
Rated
input power
700W
9
VACUUM FEATURE DIAGRAM
1
2
4
5
3
8
7
9
10
11
1. Handle
2. Metal Handle
3. Dust container release button
4. 2 in 1 Crevice Tool
5. Dust container bin release clip
6. Height Adjustment
7. Cord Clip
8. Hose hook
9. Cord quick release
10. Filters (not shown)
11. Power button
12. Brush bar
13. Turbo brush
6
12
13
10
VACUUM CLEANER ASSEMBLY
Before using your vacuum cleaner
Remove all packaging and lay out the separate components.
Check the unit after unpacking for any visual damage such as:
• Misaligned or damaged parts
• Damage to the main body and separate components
• Damage to the plug or cable.
If you can see any damage do not use the vacuum cleaner and
contact customer services.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
11
VACUUM CLEANER ASSEMBLY
1. Lower the handle onto the main body of the
vacuum and press down.
2. Place the screw in the hole and tighten with a
Philips screw driver.
3. Place the dust container onto the unit, base first,
then tilt forward to engage the top.
Note: Do not carry the unit with the dust container.
4. The hose wraps over the hook on the back of the
unit The head of the hose is placed into the brush
hose inlet.
Ensure the unit is unplugged before assembling.
Locate the screw that comes in the box with your product.
12
5. The combination crevice tool is stored on the
vacuum cleaner, located above the brush hose
inlet. The base of the tool slides onto the stand
as per the diagram.
6. When using the hose to clean areas other
than the floor, lift the hose from the brush hose
inlet.
To attach the crevice tool for narrow, hard to
reach places, remove the hose from the end of
the brush hose inlet and slot the crevice tool
into place.
To attach the brush for more delicate surfaces,
slot the attachment onto the crevice tool until
the clip on the side secures into place.
To remove the brush attachment, press in the
clip on the side and pull away.
For extra pick up of hair and lint on fabrics and
stairs, slot on the upholstery attachment so
that the red fabric is positioned for pick-up.
Again, the clip on the side secures the
attachment in place.
VACUUM CLEANER ASSEMBLY
13
USING YOUR VACUUM CLEANER
1. Twist the quick cord release.
2. Plug the cable into a wall socket and press
the switch on.
3. Rest your foot on the vacuum head and pull
the handle back towards yourself.
4. Press the power button gently with your foot
to begin vacuuming.
5. Move the vacuum cleaner in a forwards and
backwards motion over the areas you would
like to clean.
Note: Large items can get trapped in the brush
and cause the bar to stop rotating, which could
cause the unit to overheat. Make sure you pick
up larger items that may get trapped before
vacuuming.
Once the vacuum cleaner is assembled and ready for use:
Note: You can use the clip at the back of the handle to hook the cable and
move it out of your way when vacuuming.
14
USING YOUR VACUUM CLEANER
Your vacuum has a height adjustable base for use on different carpets. Twist
the dial clockwise to raise the base on high pile carpets, or for low pile or
hard floors twist the dial anti-clockwise .
.
When using on different carpets:
It is not recommended to use this vacuum on a shag pile carpet or rug, as the
threads may become caught in the beater bar causing damage to the rug or
carpet.
Using the Turbo Brush:
Unclip the hose from the floorhead and attach the turbo brush to the nozzle.
The turbo concentrates the air flow whilst the brush bar picks up pet hair
from things such as furniture or narrow surfaces.
Please note the brush may occasionally stop turning, this is normal and is
designed to not cause damage to delicate surfaces. By slightly raising the
brush it should begin spinning again.
15
USING YOUR VACUUM CLEANER
Your vacuum comes with an air driven turbo brush for upholstery, stairs and
pet fur. To attach your turbo brush, twist and release the hose from the
vacuum in an upright position, and push into the brush attachment.
NB: Ensure that the vacuum is upright. The brush bar in the main floorhead
remains rotating, and prolonged exposure risks damaging your carpet.
Your turbo brush may occasionally stop if pressed too hard on a surface or if
it becomes jammed.
.
Turbo Brush
16
CLEANING AND CARE:
EMPTYING THE DUST CONTAINER
When the dust container reaches the ‘MAX’ line fill, it
will need to be emptied.
1. To remove the dust container, press the release
button on the handle of the dust container and pull
away/upwards from the unit
2. Release the base of the container carefully over a
bin by pulling the tab away and downwards. You may
need to tap the sides to empty all of the dirt. Close the
base to secure.
Important:
You may wish to empty the dust container outdoors as
emptying could create a dust cloud.
3. Place the dust container onto the unit, base first,
then tilt forward to engage the top.
17
CLEANING AND CARE:
CLEANING THE FILTERS
1. Open the lid of the container by twisting the lid
anti-clockwise. So the arrow moves from the
padlock symbol to the unlocked symbol.
2. Once you have lifted off the lid, twist the white
plastic filter, and then remove the HEPA filter. Both
parts of the filter need to be washed. Dust off the
filter over the bin by tapping/using a brush. Run
both parts of the filter under the tap to clean.
Your vacuum has several filters to collect dust. With frequent use you need
to clean the filters in order to maintain peak performance and lengthen
product life span.
To remove the dust container, press the release button on the lid handle and
pull away/upwards from the unit.
3. Leave to fully dry for at least 24
hours before placing back in the
container.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
Note: If the filters appear damaged, DO NOT operate the appliance until they
are replaced as this could result in damage to your vacuum.
18
CLEANING AND CARE:
CLEANING THE FILTERS
4. There is an additional HEPA filter on the
appliance behind the dust container that can
be unclipped and washed as above.
Repeat steps 1 and 2 on the previous page.
Cleaning the exhaust filter
There is a foam exhaust filter underneath the dust container that will need
to be cleaned regularly.
Remove the foam filter and follow the cleaning instructions on the previous
page. Ensure you have allowed the filter to thoroughly dry and place back
into the slot.
Replace the dust container onto the appliance until it ‘clicks’ into place.
Note: If the filters appear damaged, DO NOT operate the appliance until they
are replaced as this could result in damage to your vacuum.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
19
CLEANING AND CARE
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
Before you clean the appliance, disconnect the mains plug from the wall
socket.
To clean the exterior of the device, use a damp, soft cloth and mild detergent.
NEVER IMMERSE THE VACUUM IN WATER.
Wash non-electrical removable accessories in warm soapy water and allow to
dry thoroughly before next use.
If the vacuum is damaged, contact the customer service helpline using the
details at the bottom of this page.
20
PROBLEM SOLVING
PROBLEM
POSSIBLE PROBLEM POSSIBLE SOLUTION
The vacuum cleaner is
plugged in but does
not work
Power cord/plug damage
Check the
power cord and plug for signs of damage.
Fuse is damaged
Check and replace the fuse in the plug.
The suction
is
decreasing and the
vacuum is not picking
up dirt
Dust container
Check if
the dust container is full, if so, empty it.
Filters are dirty
Clean the filters.
Hose/head blockages
Check that there are no blockages in the hose or cleaning
head.
Vacuum cleaner is
over heating
Filters are dirty
Check that the filters are not blocked,
if so, clean them
following the instructions in this booklet.
Dust is coming out of
the vacuum cleaner
Dust container fitting
The dust container has not been fitted correctly. Refit the
container following the instructions in this booklet.
The air coming out of
the vacuum cleaner
smells
Filters are dirty
Clean the filters. Also clean the
hose and dust container.
Filters are not dry
Ensure the filters have been left to dry for 24 hours before
refitting back into the vacuum cleaner and using.
We’re here should you need us.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
21
GUARANTEE AND CUSTOMER SERVICES
At Russell Hobbs, we take all our customer feedback seriously.
Feel free to contact our Product Care Team, on 0345 209 7461
Monday – Friday: 8am-8pm & Saturday: 9am – 1pm,
who will be more than happy to assist you.
This product is guaranteed for 12 months from the date of the
original purchase. If any defect arises due to faulty materials or
workmanship, the faulty product must be returned to the place of
purchase.
Refund or replacement is at the discretion of the retailer.
The following conditions apply:
• The product must be returned to the retailer with the original
proof of purchase.
• The product must be installed and used in accordance with the
instructions contained in this instruction guide and any other
instructions for use which are supplied.
• It must be used for domestic purposes only and for its intended
use.
• This warranty does not cover wear and tear, damage, misuse
or consumable parts.
This does not affect your statutory rights.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
22
SPARE PARTS
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
To check the availability of the following spare parts, simply contact
our friendly Customer Services team using the details provided at the
bottom of this page.
Main HEPA Filter
Secondary HEPA Filter
Exhaust Filter
2 in 1 Crevice Tool
Turbo Brush
23
CONNECTION TO THE MAINS SUPPLY
This appliance is designed to operate from a mains supply of
220-240V~ 50-60Hz.
Check that the voltage marked on the product corresponds
with your supply voltage.
How to change the fuse
1. Slot the end of a screwdriver into the
recess in the fuse holder of the plug.
2. Pull the fuse holder upwards until free
of the plug and slide the fuse out.
3. Replace the fuse and replace fuse
holder, pushing down until locked into
place.
Important: Only ever use 13 amp fuses.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
24
Revision 2.5
Model: RHUV5501
This symbol is known as the 'Crossed-out wheelie bin Symbol'.
When this symbol is marked on a product/batteries, it means that
the product/batteries should not be disposed of with your general
household waste. Only discard electrical/electronic/battery items
in separate collection schemes, which cater for the recovery and
recycling of materials contained within. Your co-operation is vital
to ensure the success of these schemes and for the protection of
the environment. For your nearest disposal facility, visit
www.recycle-more.co.uk or ask in store for details.
We reserve the right, due to possible changes to design, to alter
the instruction manual without prior notice.
For Customer Services & Spare
Parts please call
0345 209 7461
Opening times: Monday - Friday
8am – 8pm & Saturday 9am –1pm
Or visit us at
www.productcare.co.uk
Made by G2S Ltd under license.
G2S Limited, Wigan, WN2 4AY
Russell Hobbs is the registered
trademark of
Spectrum Brands (UK) Ltd.
